The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves

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The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves
TE UIRA I ROTO
The Glow Within

          People &
          Sustainability
          2018/19
The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves
Community | Capability | Culture

Our People & Sustainability Framework

This framework consolidates all of our current initiatives and tells how we will continue
to grow our programs and accelerate the Discover Waitomo values of Kaitiakitanga,
Whanaungatanga and Manaakitanga - all of which are also measures of our care for our
people and our place. The success of the framework will becomes visible as we begin to
show Te Uira I Roto ... The Glow Within.

     Kaitiakitanga                                            Whanaungatanga
                                  Manaakitanga

                                                                  The family connection
        The guardianship
                                                                  at Discover Waitomo
       and conservation of            Is our unique Kiwi
                                                                    built from shared
       everywhere we work              hospitality and is
                                                                     experiences and
            and play                  shown in how we
                                                                    working together
                                     welcome and safely
                                        share Waitomo
                                        with the world
The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves
Manaakitanga

Kaupapa           Today                                           Targets
Health       Discover Waitomo is a participant in the         •P  rovide AED access for entire Waitomo community by Summer 2018
             Waitomo community cave rescue response           •A  longside the above, investigate possibility of providing further emergency
& Safety
             team and is audited under Adventure                 supply depots
             Activity regulations. The priority focus         • Install tracking and performance systems in all vehicles (11) in 2018 to
             for 2018 in Health and Safety is around             monitor and encourage safe driving behaviour
             community support, vehicle and traffic safety    •P  rovide incident investigator training (such as ICAAM) to 4 Discover
             and enhancing the capability of in house            Waitomo staff in 2018/19
             investigation post incident

Te Reo       As an organisation, Discover Waitomo is          •R
                                                                egular staff workshops to be established in 2018 focusing on
             well positioned to authentically embrace          pronunciation, greetings, local tikanga and mihi
             Maori culture and to incorporate it within       •B
                                                                i-lingual (Te Reo) signage conversion to begin where appropriate and on
             the manaaki we offer to our visitors. This is     an as needed basis from 2018
             beginning with a focus on knowledge              •W
                                                                ithin staff communications, greetings and salutations to be incorporated
                                                               as everyday

Capability   The heart of Discover Waitomo is in bringing     •B
                                                                y August 2018 the criteria for the “Titiwai Award” will be announced.
             an extremely unique landscape to life and         This award is an annual internship granted to an existing staff member
             integral to this is the talent of our people.     who will spend time working with the environmental team furthering their
             New training and development initiatives and      knowledge and will also be provided opportunities in further environmental
             the creation of progression opportunities will    education and attendance at conferences
             increase staff engagement                        •A
                                                                ll guiding teams to complete ACKMA survey by July 2018 to allow
                                                               benchmarking vs. all Australasian cave guiding colleagues with the results
                                                               helping us to build a new training and development program ready for
                                                               Summer 2018
                                                              •S
                                                                ister cave, guide training and information sharing relationship
                                                               established. A potential example is Jenolan Caves NSW
                                                              •Q
                                                                uarterly environmental volunteer days offered to 15 staff from Discover
                                                               Waitomo and a further 5 from thl
The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves
Kaitiakitanga

Kaupapa             Today                                             Targets
Biodiversity   We bait and trap introduced predators in the     • Add one reserve in 2018/19
               Waitomo Conservation reserves with the aim       • Total coverage of Good Nature traps. Goal of adding 200 A24 traps
               of increasing the native biodiversity in the     • Achieve tunnel tracking index of less than 5%
               area. We are currently across three reserves     • Develop plan for eradication of one noxious weed species
               with a total of 250 bait stations, 50 sentinel
               traps and 50 Good Nature A24 traps

Cave           Our environmental monitoring network is          •E stablish program for monitoring and removing lint detritus in our caves
               industry leading. We would like to gain          •C omplete the current condensation and corrosion research project in 2018/19
and Karst
               further understanding of Glowworm ecology        • Develop list of research priorities to provide to tertiary students
Conservation   and CO2 management via research                  •C urate historic research to become publically available and to showcase
                                                                  environmental monitoring. Show this information within our public website

Stream and     Restoring the Waitomo catchment through          •E stablish access to more land for volunteer planting opportunities and plant
               fencing for stock exclusion and riparian           2000 more trees in 2018/19
catchment
               planting to improve aquatic ecology and          • Create further opportunities for volunteer groups to contribute
restoration    water quality. In collaboration with Waikato
               Regional Council and local landowners we
               have so far fenced 12km across 4 properties
               and planted 12000 trees

Waste and      Simplification and reduction of all wastage      •M          onitor and reduce wastage through our recently rolled out recycling program.
               from all sources. Transition some categories                Strict adherence to all categories will place us best in class
Energy
               to leading practice. In 2017 an energy and       • In addition to the above produce high resolution baseline measurement of all
               waste efficiency report was generated for                   waste streams
               Discover Waitomo which contained several         • Install EV charging stations in 2018
               recommendations                                  • Visitor shuttle fleet conversion to EV begun by 2020
                                                                •E          liminate 2 types of single use packaging and 2 types of unrecyclable plastic
                                                                           in 2018/19
                                                                • Lobby suppliers to reduce packaging waste
                                                                •E          nergy efficiency recommendations from audit completed to reduce emissions
                                                                           by vehicles and heating by 10% by 2020
The Glow Within TE UIRA I ROTO - People & Sustainability - Waitomo Caves
Whanaungatanga

Kaupapa          Today                                            Targets
Community   Discover Waitomo provides donations,             •T
                                                               he contribution today would total at least $15,000 each year of direct
            time and other specialist services to a wide      and in kind support and an additional $12,000 Whanau Fund has
and Crew
            range of local community groups including         been established to boost this work into 2018/19
            schools, sports teams, local charities and
            also to assist staff in other areas such as
            travelling to sporting events in which they
            are competing

Waitomo     The Waitomo Trail Run is now three years         •C
                                                               ontinue to embrace local community groups who volunteer at the trail
            old and is developing into a brilliant day for    run as an integral part of their annual fundraising activities
Trail Run
            family and community togetherness. In 2018       •U
                                                               se the trail run to promote all of our values while building the image
            Discover Waitomo purchased the trail run to       of Waitomo as a destination for families and manuhiri (visitors) from all
            continue building community benefit               over the world

Rangatahi   There is a growing movement to create an         •C
                                                               ontribute as an anchor employer assuming that we will need to take
            employment and skills development hub to          a lead in developing any new program and also realizing that we will
pathways
            benefit local youth and better prepare them       be best placed to provide solutions to problems (such as transport)
            with the skills and introductions needed to
            enter the workplace and thrive
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