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RNI No.:DELENG/2010/34144
the inbound business magazine
` 20
INBOUND
Volume X Issue 4 October-December 2019 22 pages
A DDP Publication
contents Winter 2019
the inbound business magazine
PUBLISHER & EDITOR
SanJeet
MANAGING EDITOR
Peden Doma Bhutia
ASSOCIATE EDITOR
8
Kanchan Nath
REPORT DESK EDITOR
Smita Kulshreshth
Delhi-NCR top most for MiCE in India
DESIGN
Raashi Ajmani Girdhar
ADVERTISING
Nikhil Jeet
Gaganpreet Kaur
Meetu Malhotra
10 12 ADVERTISEMENT DESIGNERS
EXHIBITION CENTRE CONCEPT Vikas Mandotia
Expediting events to perfection Buzz of ‘MiCE-W’ Nitin Kumar
PRODUCTION MANAGER
Anil Kharbanda
CIRCULATION MANAGER
Ashok Rana
14 16 MUMBAI: ADVERTISING
Harshal Ashar
Priyanshu Wankhade
RESORT EVENTS
Weddings by the lake India’s sunrise industry
DDP Publications Private Limited Tel: +91-22-22070129, 22070130 Similarly, opinions/views expressed by any party in Editorial enquiries and enquiries concerning the reproduction The publisher reserves the rights to refuse, withdraw, amend or
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72, Todarmal Road, All rights reserved throughout the world. Reproduction nikhil.jeet@ddppl.com as well as the Advertisements Code of South Asia.The publisher will
New Delhi 110001, India strictly prohibited. Material appearing in MiCEtalk cannot not be liable for any damage or loss caused by the late publication,
Tel: +91 11 23234177, be reproduced in whole or in part without prior written error or failure or advertisement or editorial to appear.
E-mail: talk@ddppl.com All information in MiCEtalk is derived from sources, which permission. The same rule applies when there is a copyright
we consider reliable. Information is passed on to our or the article is taken from another publication. The publisher assumes no responsibility for returning MiCEtalk is printed, published, edited and owned by
Mumbai: readers without any responsibility on our part. The Publications reproducing material either in part or in whole, unsolicited material nor is he responsible for material lost or SanJeet, printed at Modest Print Pack Pvt. Ltd., C-52, DDA
504 Marine Chambers, 43 New Marine Lines, Mumbai contents of this publication contain views of authors and are without permission would face legal action. damaged in transit. Any material submitted to MiCEtalk Sheds, Okhla Industrial Area, Phase - I, New Delhi - 110020
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MiCEtalk October-December 2019 3
news
NEWS
GST Revised for Hotels: 12 % for
tariff between `1000 - 7500 and
18% for above `7500. This will help make India a
more viable tourist and MiCE destination.
Now the e-Conference
e-Tourist Visa fee down from visa will be open
$25 to $10 during off-season for not only the
To boost inbound tourism during lean period
(April-June), MOT has announced the reduction government and PSUs
of visa fee from USD 25 to USD 10. For Japan, but the private sector
Singapore and Sri Lanka, lean period visa fees is
USD 10 and for e-Visa of 30 days.
as well. We are taking
steps to facilitate
easier MiCE
movement and
grow the industry
Suman Billa
Joint Secretary, MOT
69 per cent of Indian travellers
use voice search: Travelport
Indian LCCs to grow 25-30 The Mobile Travel Trends 2019 report by Travelport
per cent in domestic passenger shows that Indian travellers are leading the way in voice
search, with 69 per cent using the technology. With a
traffic in fiscal 2020: CRISIL population of 400 million that speak over 20 languages, a
Firmer fares and strong passenger-traffic growth are large section of people from Tier-II and III cities are using
estimated to propel the earnings before interest, tax, lingual voice commands over typing.
depreciation, amortisation and lease rentals (EBITDAR)
margin of India’s low-cost carriers (LCCs) to 24-25 per
cent this fiscal, compared with 15-16 per cent in the last.
Kerala Chief Minister Pinarayi Vijayan
recently informed that 30 additional
30 additional daily daily flights would be introduced from
flights from four
the four airports in the state in the next
three months. Five more flights would be
Kerala airports by introduced from Thiruvananthapuram
to Delhi. The additional flights would
December 2019 be introduced during the next winter
schedule of airlines companies.
4 MiCEtalk October-December 2019
news SECOND EDITION OF ITM OPENED WITH 240+ BUYERS & 140+ SELLERS The second edition of the India Tourism Mart (ITM) opened to a full house, with over 240 foreign buyers and more than 140 exhibitors. The maximum number of buyers were from United States, followed by China. The State of Gujarat was the partner state at ITM 2019. PS Patel, Minister of Tourism and Culture, said that ITM is the best example of working together to promote tourism in the country with public private partnership.
news
NEWS
Arabic, Chinese and Spanish
versions of the Incredible India
portal have been launched. Since last year, the
Foreigners can website has attracted 85,84,928 visitors.
now avail `50
discount on
Qutub Minar
tickets bought
online
As part of a new facility
to skip the queue at
Qutub Minar, tourists
can purchase tickets
online at a discounted
rate or just by scanning
the QR code through
Events industry growing at
their mobile cameras. 17 per cent annually: EY
Tickets for foreigners is Welcoming delegates at the inauguration of EEMAGINE
`600, if bought 2019, Sanjoy Roy, President, EEMA, said, “The events and
online or by scanning experiential industry is growing at a rate of 17 per cent annually
QR codes, they will according to Ernst and Young. In our estimation over 30,000
get it at `550. people are involved in this industry across the country.”
The Union Home Ministry announced EbixCash’s Mercury Division to service
corporate clients of Cox & Kings in India
that foreign visitors coming to India can Ebix has announced that its EbixCash Indian subsidiary has
signed an agreement with Cox & Kings to transfer its Business
avail treatment anywhere in the country Travel agreements with corporates in India, to EbixCash’s
without procuring a medical visa. Indoor corporate “Mercury” Travel Division. This is a part of
EbixCash’s initiative to aggressively grow its corporate travel.
treatment can be taken on primary visa
for pre-existing diseases, they may
have been suffering before entry.
TOURISM CONTRIBUTES TO ECONOMY AND
CREATES JOBS: SECRETARY GENERAL, UNWTO
Addressing the audience on the occasion of World Tourism Day,
Zurab Pololikashvili- Secretary General, UNWTO, said, “World
Tourism Day is the birthday of our sector and this time it is being
celebrated in the incredible country of India. It is the most important
day for us and we are happy that tourism sector is on the rise. It is not
only a huge contributor to the economy but an employer to a diverse
range of people including school and university graduates. People
are attracted by the Indian economic growth and are creating job
opportunities in metro and other cities. If we are open for new ideas,
tourism will be ready for growth.”
6 MiCEtalk October-December 2019
report
Delhi-NCR, top most
for MiCE in India
We share insights from a report, commissioned by the Ministry of Tourism, on the
MiCE market across hotels, convention centres and educational institutes in India
T
he report, “On MiCE market in India and the role of Mumbai, Pune, Goa, Bengaluru, Kochi, Chennai, Hyderabad,
ICPB in promoting MiCE tourism products,” has been Kolkata and Guwahati lead the percentage of meetings,
commissioned by Ministry of Tourism, Government incentives, conferences and exhibitions across 5-Star+ and
of India. It is based on extensive secondary research along 4-Star hotels, convention centres & educational institutes.
with interviews of more than 700 stakeholders spread across In terms of genre of events, maximum events take place in the
12 MiCE destinations. Delhi-NCR followed by Jaipur, Agra, B2B segment at 63.2%, followed by B2C segment at 34.1%.
5 Star + Hotels 4 Star Hotels Conven on Centres Educa onal Ins tutes
PERCENTAGE OF EVENTS HAPPENING ACROSS ESTABLISHMENTS AND CITIES
Conferences
Conferences
Conferences
Conferences
City
Exhibi ons
Exhibi ons
Exhibi ons
Incen ves
Incen ves
Incen ves
Incen ves
Trends for MiCE tourism in India
Mee ngs
Mee ngs
Mee ngs
Mee ngs
5 Star + Hotels 4 Star Hotels Conven on Centres Educa onal Ins tutes
Delhi NCR 40 21 34 5 65 22 13 0 0 0 40 60 0 0 100
Conferences
Conferences
Conferences
Conferences
City Jaipur 37 24 35 4 55 25 20 0 0 0 20 80 0 0 100
Exhibi ons
Exhibi ons
Exhibi ons
Exhibi ons
Incen ves
Incen ves
Incen ves
Incen ves
Mee ngs
Mee ngs
Mee ngs
Mee ngs
Agra 43 23 32 2 70 19 11 0 0 0 0 0 0 0 100
Mumbai 40 21 34 5 68 25 7 0 0 0 40 60 0 0 100
Pune 38 24 35 3 75 15 10 0 0 0 10 90 0 0 100
Delhi NCRGoa 40 21 4634 32 5 2165 122 65
13 250 100 00 0
40 060 00 100
0 1000 00 100
Jaipur Bengaluru37 24 4635 17 4 3055 725 20
70 220 80 00 20
0 080 200 080 1000 00 100
Agra Kochi 43 23 4332 24 2 3270 119 11
80 200 00 00 00 00 150 085 1000 00 100
Mumbai Chennai 40 21 5134 85 3968 225 787 210 10 00 40
0 060 00 00 1000 00 100
Pune Hyderabad 38 24 4435 19 3 3275 515 10
67 220 110 00 10
0 090 300 070 1000 00 100
Goa Kolkata46 32 5121 81 3965 225 10
67 200 130 00 00 100
0 200 080 1000 00 100
Bengaluru 46 17
Guwaha 5230 25 7 2270 122 718 210 80 00 20
0 080 00 0
0 100
0 00 100
Kochi 43 24 32 1 80 20 0 0 0 0 15 85 0 0 100 0
Chennai 51 8 39 2 78 21 1 0 0 0 0 0 0 0 100 0
Hyderabad 44 19 32 5 67 22 11 0 0 0 30 70 0 0 100 0
Kolkata 51 8 39 2 67 20 13 0 0 0 20 80 0 0 100 0
Guwaha 52 25 22 1 71 21 8 0 0 0 0 0 0 0 100 0
Source: Primary Survey All figures in percentage
Business to Government to
GENRE OF EVENTS Government, 1.5 Consumer, 1.2
The feedback on break
up of different genres
of events is as depicted
in the figure
Business to Business to
Consumer, 34.1 Business, 63.2
Source: Primary Survey
All figures in percentage
8 MiCEtalk October-December 2019
exhibition centre
Expediting events
to perfection
Sudeep Sarcar, CEO, India
Exposition Mart, talks about the
events that are in the pipeline
T
he India Expo Centre Imaging Fair, 2nd Indus having accommodation
& Mart is a modern, Food 2019, 26th SATTE, facility of 110 rooms inside
integrated and 62nd India International the premises of our venue.
multi-purpose exhibition & Garment Fair (IIGF) 2019, In addition to this we are
convention centre. 14th Printpack India, 47th also connecting Hall No.
edition of IHGF Delhi 2,4,6,8 (second floor)
How are you able to bring Fair, India Plast 2019, 3rd to Hall No.9,10,11,12,14,
latest technology at your Delhi Machine Tools Expo 15 via a bridge. Façade gates
event venues? 2019, 2nd edition of India are also being made which
Technology is the key International Hospitality will be an opportunity for
focus for today’s success Expo 2019, to name a few. Sudeep Sarcar branding. Hall No.9 to
and sustainability for the 12 have been augmented
MiCE industry. Recently we We are eager to host the with electrification and
have installed 2 GBPS (can 48th IHGF Delhi Fair, QUICK FACTS chiller plant.
be upgraded to 10 GBPS) Congress of Asian Society
internet facility for Wi-Fi of Transplantation, • Area: 24,84,816 What are the challenges
& LAN in HA mode with BIOFACH, Electronica sq ft for MiCE in India?
latest security appliance India & Productronica India • Halls: 14 large air- The main hurdle we face
implemented, centralised and Smart Cards Expo, 5th conditioned halls is that exhibitions aren’t
Wi-Fi/ PA Systems/ Tele/ Advantage Healthcare India • Parking facilities: recognised as an industry
Fax/ CCTV/ IBMS in the (AHCI) 2019, 13th edition 12,000 cars can be in India. This results in less
entire area and full HD of CPHI & PMEC and first parked at a time exposure. In a nutshell, the
video streaming for live edition of our own event • A large lawn with main challenge for MiCE
demo and telecast. Ayuryog 2019. three helipads industry in India is to create
• Venue is SPG three destinations that can
Which are the projects/ What has been done to aid cleared compete with the best in the
events for 2019? logistics for MiCE? world, which can then be
• Wi-Fi & CCTV
This year we hosted We are expanding with replicated with similar such
enabled
Consumer Electronic & the construction of a hotel venues across the country.
• Offers clean Even in our promotions we
utilities, lounges, are highlighting everything,
restaurants and but we must bring to the
INFRASTRUCTURE We need to banquet hall
fore only the best
create three destinations that can destinations that match the
special needs of international
compete with the best in the world events/conferences.
10 MiCEtalk October-December 2019advertorial
MiCE remains JW Marriott Jaipur Resort & Spa
offers eclectic space for all events
‘grand’ at JW Marriott
MT Bureau
J
W Marriott Jaipur
Resort & Spa offers a
blend of traditional
architecture and modern
elements. It features a total
space of approx. 60,000
sq ft of indoor venue and
outdoor lawns. It offers a
pillarless ballroom of 11,000
sq ft, making it the largest
ballroom amongst five-star
hotels/resorts in Jaipur.
This ballroom is a perfect
choice for offsite corporate
events and weddings. The
major corporate event that
took place at the resort in
2018 was with 500 Pax and
wedding with 1,000 Pax.
CORPORATE
EVENT TRENDS
For corporate offsite or ‘Bleisure tourism’. At JW curate a highly luxurious
conferences, the latest Marriott Jaipur Resort & experience that leaves
trends are theme breaks, Spa, we curate innovative clients with a 'wow' factor.
team activities, options of breaks and experiential
various venues for different activities in and outside JAIPUR AS A
activities, curated events the resort for our MiCE DESTINATION
outside the hotel/resort, corporate events." Jaipur forms a very
experiential tour of the city important part of the
or one of the events, for EXPERIENCE ‘Golden Triangle’ and being
example, team dinner at a CUSTOMISATION in proximity to Delhi/
prominent location of From formal speeches Amit Sachdeva NCR, Jaipur has grown as
that destination. to corporate seminars, one of the most preferred
business conferences to destinations for corporate
Elaborating on MiCE trends, networking dinner sessions, QUICK FACTS outings, conferences,
Amit Sachdeva, General the resort offers great domestic & international
Manager, says, “MiCE in event spaces, decorated Event Space: travel, destination weddings
India are going places, ornamentally, graced in Approx. 60,000 sq ft and wedding events.
literally. Multinational elegance and royalty. JW of indoor venue and Rajasthan offers amazing
companies are moving Marriott Jaipur Resort & outdoor lawns immersive experiences that
away from the conventional Spa curates Experience Ballroom: Pillarless can often be utilised for
meetings and conferences to customisation – arrival ballroom of 11,000 sq events, that might include
a new definition of business experience, room amenities, ft, this is the largest historical city walk, hot air
with leisure trending as check-in process. They amongst 5-star hotels balloon safari, traditional
and resorts in Jaipur folk dances, pottery,
Rooms & Villas: 200, cycle tours, camel polo,
BUSINESS TREND Multinational
5 meeting rooms, visit to elephant village,
2 lawns zorbing, zipline, jeep
companies are moving to business safaris and much more
with leisure as ‘Bleisure Tourism’ can be arranged.
MiCEtalk October-December 2019 11concept
Buzz of ‘MiCE-W’
In an interview, Rishi Puri, Senior VP, Operations and Development, Lords Hotels
and Resorts, shares some latest trends from the wedding segment of MiCE
Anupriya Bishnoi
What is ‘MiCE-W’? of companies which are in What kind of challenges
The initial discussion the MiCE market segment do you envisage for
evolved around MiCE & the like IT companies, Banking, this industry?
term 'MICE' in the context Retail, Pharmaceuticals, I don’t think we face major
of travel is an acronym Hospitality, food production challenges in selling India as
for meetings, incentives, companies, etc. a MiCE destination. We need
conferences, and exhibitions. to improve the infrastructure
In the Indian context, the It has been found that and build hotels and larger
new lingo was the MiCE-W cosmopolitan cities of India conventions the way the
where the word W indicated like New Delhi, Mumbai, world is doing. This requires
the wedding segment, which Chennai, Bengaluru, Rishi Puri an independent & dedicated
grew by leaps and bounds Hyderabad, Cochin and approach & it’s not that we
as the big Indian weddings Kolkata are the progressive MiCE TALK are not promoting ourselves
are the game changer at business centres in the enough, but the fact is that
locations which are more country. Convention tours • The growth of other nations are doing a far
prominent for weddings. are taken up in these cities MiCE tourism in better job and we can’t afford
and other cities like Jaipur, Bengaluru is 21-40 to be left behind. There is
How is the MiCE industry Agra, Kovalam and per cent overall also a problem related to
doing in India overall? Goa which offer exciting logistics & India is perceived
We see an increase in
• New hotels to
MiCE business. as a complex destination to
open in Goa,
volumes of this segment do an event. From licenses to
Rajkot, Kurnool
though it is not what was Which MiCE hotels are you a music event to a sporting
& Jamnagar with
expected and what other opening by 2020 in India? focus on MiCE event, it’s just complicated
countries are achieving. We are launching a few and then there are last
In a study conducted at hotels which include • Convention tours minute issues too which
Bengaluru, it was found that destinations like Goa, in Jaipur, Agra, keep popping up every now
the growth of MiCE tourism Rajkot, Kurnool & Jamnagar Kovalam, and Goa and then. Connectivity
in the city is 21-40 per cent with emphasis on the offering MiCE remains an important
overall. There are number MiCE segment. issue for MiCE.
CHALLENGES We need to improve
the infrastructure and build hotels,
the way the world is doing
12 MiCEtalk October-December 2019resort
Weddings by the lake
Weddings at a lakeside resort are an experience in themselves. Souvagya
Mohapatra, Executive Director, MAYFAIR Hotels and Resorts, tells us more
MT Bureau
What event space does place for large wedding events lined up in the city
the resort offer? parties with innovative during 2020 and hence we
This new resort spread themes. Angan – an open- are looking at attracting
across 13 acres of land, air venue having 7,200 more visitors.
located on an island on square feet, and located
the bank of 'Jhanj Lake', in the middle of the resort, How is Raipur
is an ideal destination for is ideal for Mehendi and developing as a MiCE and
weddings and MiCE events. other rituals. The grand wedding destination?
MAYFAIR Lake Resort, MAYFAIR Ball Room With the existence of
Raipur offers large banquet/ is ideal for celebrity good hotel brands and
conference halls which can entertainment programmes Souvagya Mohapatra sufficient room inventories
accommodate from 15 to during Sangeet functions. Raipur is able to attract
1,200 guests. The largest large medical conferences
banquet hall 'MAYFAIR Are there any major and national events. With
Ball Room' is around 12,000 bookings for 2020? the presence of business
square feet. 'MAYFAIR We have already received communities in large
House' has three halls which quite a few bookings for ABOUT THE VENUE numbers in and around
can accommodate from 20 residential weddings each Raipur, it is a wedding
to 120 guests. with more than 500 guests
MAYFAIR Ball destination and with the
in-house. The year 2020 Room is around opening of our property
What is on offer looks quite promising as we 12,000 square feet – MAYFAIR Lake Resort,
for weddings? are already getting queries MAYFAIR House we have become a luxury
MAYFAIR Vatika – a for large weddings and has three halls wedding destination in the
95,000 square feet open-air MiCE events. There are which can entire Central India.
banqueting area is an ideal some medical and sports accommodate
20 to 120 guests The new township of Nava
MAYFAIR Vatika Raipur is developing fast
is a 95,000 square and in days to come it
WEDDINGS Angan, a 7,200 sq feet open-air will become a corporate
hub with the opening of
ft open-air venue, is ideal for banqueting area
offices of MNCs, PSUs and
'Mehendi' and other rituals Government undertakings.
14 MiCEtalk October-December 2019events
India’s sunrise industry
Sanjoy Roy, President, Event & Entertainment Management Association (EEMA),
tells us what needs to be done to help grow India's events and experiential industry
Kanchan Nath
How was eemagine 2019? mofussil to the gigantic opportunities to embed
Eemagine was a very temporary infrastructure memories into their client’s
successful gathering of some managers, this is India’s new mind. Many companies be it
of the best minds in policy sunrise industry. Red Bull, Mahindras, Aditya
and business from across Birla Group etc., have begun
the business and Has GST been easy creating their own festivals
government fraternity. for you? and products to highlight
GST needs to be their work and activity
How is the events industry rationalised. The different and bring tangible
doing in India? slabs have created many Sanjoy Roy benefits to society. This
The events industry difficulties for this nascent trend will continue in India
continues to grow at over business. In addition, there and the world over.
17 per cent per annum. is local entertainment tax. FACT FILE
The industry including Government needs to take
• The events
the wedding, corporate, cognisance of this and the What needs to be done
industry continues
entertainment and music vast potential to generate to facilitate ‘ease of doing
to grow at over
segment etc. is estimated at employment, promote 17 per cent business’ in India?
over 100,000 crore. Much heritage and the arts and per annum Multiplicity of licenses
of this is in the unorganised create a platform for crafts (27 in Mumbai/ 17 in
sector and needs to be
• The industry is
in the country. Delhi) work against
estimated at over
streamlined and brought creating a vibrant platform
100,000 crore
into an industry segment. What are the trends that for entertainment and
From the ragi in the you see for corporates? • Multiplicity of creativity. For any city to be
gurudwara to the lighting Even as the industry licenses (27 in seen as world-class there
designers of Chandernagore matures and media splinters,
Mumbai/ 17 in has to be a focused plan and
Delhi) creates
and from the humble tent corporates understand the agenda to create avenues for
problems
house operator in a small need to create bespoke arts and entertainment.
CORPORATE BUZZ Many companies
have begun creating their own
festivals and eventsassociation
SITE India Chapter
plans first convention
SITE India Chapter is planning to have its first convention in New Delhi in December,
which will be a day-long affair
Nisha Verma
S
ITE India Chapter India Chapter, said, “The Mumbai, and we will be
hosted its SITE India main agenda behind SITE focusing on their education.
Knowledge Forum internationally, as well for the We are planning to do a
at the Hyatt Regency New India Chapter, is to impart small convention in Delhi
Delhi, where Dilip Puri, knowledge to the people. in December, where we will
Founder & CEO of Indian Apart from that membership invite industry members to
School of Hospitality, in India should also increase. join at a nominal fee.”
delivered a keynote speech Currently, the membership
on ‘Why is it important to of India Chapter is around Barun Gupta, Vice
invest in continuous learning 50, while chapters worldwide President– Secretariat,
as a professional in the have 500 to even 1,000 Sanjeev Joshi added, “We are focusing on
industry’. After that there members, which helps to having similar knowledge
was an introduction to SITE maintain the chapters. While forums in other cities as
Global and the advantages of sustaining is difficult, but well. SITE India is growing,
being a member of the SITE our main purpose is working and we will be targeting
India community. for education of the MiCE other segments to increase
industry. Our agenda is to our members base amongst
The forum was attended by train from a very junior level MiCE and the travel industry
both members and non- to the top level.” and by the end of this
members which includes financial year, we want to
MiCE operators, hoteliers SITE India Chapter is all set have four knowledge forums.
and event management to have a one-day convention Also, as part of the Board,
companies. Just before in Delhi in December, we have decided that for the
the forum, a meeting revealed Joshi. “This was our Barun Gupta first time we will have our
of board members was first knowledge forum and convention, for which we
also held, where major we will be doing more in a will be looking at a probable
decisions were taken, which different manner. We will be date in December. We will be
included regular knowledge having another knowledge inviting guests from different
and education forums, forum for our members in spheres to come and talk
membership drives and about the MiCE industry and
events to be organised on a travel trade in India. We are
regular basis. not just focusing on India
Speaking about the plans of
QUICK FACTS Currently, the but global infrastructure.
The convention is all about
SITE India Chapter, Sanjeev membership of SITE India sharing knowledge between
Joshi, President, SITE Chapter is around 50 members the membership base itself.”
18 MiCEtalk October-December 2019events
CALENDAR
Mark your dates for
upcoming MiCE events!
NOVEMBER 2019
1-3
5
Holiday Expo-Visakhapatnam
Switzerland Destination Training
Visakhapatnam
Raipur
Over 65 buyers to attend
6 Switzerland Destination Training Indore
6th Travel MiCE Show
7 Switzerland Destination Training Nagpur The two-day show will feature the best
11 IITM Kochi
of MiCE brands
13
14
Switzerland Destination Training
Switzerland Destination Training
Lucknow
Kolkata
T he Travel MiCE Show is scheduled for December 14th &
15th , 2019. The show gives an opportunity to meet 65 +
buyers in two days. Pan India Corporates on Day 1 and MiCE
15-17 India Travel Mart Jammu specialists on Day 2. Corporates are invited from various
sectors like pharma companies, production houses, fashion
18 Scandinavia Tourism Roadshow Delhi brands, IT companies, cosmetic brands, FMCG, apparels,
20 Scandinavia Tourism Roadshow Chennai
education, cement and infrastructure, life insurance, legal
firms and more…
21 Scandinavia Tourism Roadshow Mumbai
As per the format the event is for two days. It is a close door
22 Travel Technology Summit Delhi
show and is strictly by invitation. It is a tabletop B2B event,
22-24 IITM Hyderabad where there are one-on-one meetings with industry buyers.
In all 60-65 pre-approved buyers from pan India are invited.
The attendees gain insights from keynote speakers and panel
DECEMBER 2019 discussions, along with the networking dinner.
29-Dec 1 IITM Pune Sarika Bhambhani Rawal, Vice President, DDP Exhibitions
says. “The show is a diverse forum featuring the best of MiCE
3-5 Travel & Tourism India (TTI) Mumbai
brands. Successful meetings take place between selected
6-8 India Travel Mart Jaipur exhibitors, and top-level buyers. Meeting top-level decision-
makers along with elite meeting planners as buyers from
6-8 Cochin International Boat Show (CIBS) Kochi
meetings and events industry is an added advantage. At Travel
13-15 Tourism Fair Siliguri Siliguri MiCE Show, networking and building relationships enhances
future dealings. It is an excellent platform for companies
which are looking to gain a slice of demand or are looking to
JANUARY 2020 grow their existing shares.”
3-5 Holiday Expo Coimbatore Coimbatore The two-day event will see networking and business meetings
between approximately 30-35 exhibitors and 65 + buyers from
8-10 SATTE Delhi
across the country. With an expected 1,800 pre-scheduled
9-11 IITM Kochi meetings within two days, the event is aimed to provide
the perfect platform for service providers, destinations and
15-17 India International Travel Mumbai
hotels to connect with selected MiCE operators and agents
and Tourism (IITT) participating in the event.
20 MiCEtalk October-December 2019inbound
Movements in India Belson Coutinho has joined VFS Hyatt Regency Delhi has appointed
Global as Chief Marketing Officer Julian Ayers as General Manager and Area
and will be responsible for driving Vice President of Hyatt for North India.
the company’s global marketing Ayers brings with him over 20 years of
and branding strategy across its experience from various international
vast network of 147 countries management positions held by him in
spanning five continents. He joins India, Oman, Indonesia, the Caribbean,
the management team to support and the UK. In his new role, Ayers will
the organisation's growth and be overseeing day-to-day operations as
business plans and will also manage well as sales and marketing activities
overall customer service, quality, of Hyatt Regency Delhi. As Area Vice
Belson Coutinho information services, and loyalty. Julian Ayers President of Hyatt, North India, he will
Chief Marketing Officer Prior to VFS Global, Coutinho was Area VP of Hyatt for North manage future growth strategies across
VFS Global with Jet Airways. India & GM Hyatt Regency nine of Hyatt’s properties.
The Orchid Hotels has appointed Varun Chhibber has been appointed as
Tridib Ghosh as Vice President, Sales General Manager at The Leela Ambience
& Marketing. A 25-year experience in Gurugram Hotel & Residences. He joins
the hospitality industry will help him the team with close to two decades of
drive revenues and contribute to experience. Chhibber will oversee the
brand development in the new role. day-to-day operations of the hotel along
Prior to this, Ghosh worked as Vice with the senior leadership team, while
President - Sales & Marketing with creating bespoke experiences. Prior to
Pride Group of Hotels. He started this, he was the General Manager of
his career with Kenilworth Hotels, The Leela Ambience Convention Hotel
Kolkata and then went on to work in Delhi. Under his leadership, the
Tridib Ghosh with Tulip Star Hotels among others. Varun Chhibber hotel transitioned into one of the most
VP, Sales & Marketing Through his career, he has handled GM, The Leela Ambience preferred MiCE and wedding destinations
The Orchid Hotels various roles. Hotel & Residences in Delhi-NCR.
JW Marriott Pune has appointed Accor has appointed Sukhbir Singh as
Girish Sehgal as General Manager. General Manager at Novotel Pune. An
He joins the team with an extensive industry veteran with two decades of
experience of over 23 years across experience, Singh has previously worked
global hospitality, healthcare, for brands like ITC Hotels, Oberoi Hotels
and service industries. In his new & Resorts, and American Express.
role, Sehgal will be overseeing all Among his previous roles, the most
operational and commercial aspects recent was with Novotel Guwahati,
and will be responsible for driving where he served as the pre-opening
the hotel’s performance through General Manager for three years. Singh
new and innovative strategies. His is highly skilled in sales and marketing
Girish Sehgal previous stints were as GM at Taj Sukhbir Singh and is known for his deft approach in
General Manager Falaknuma Palace - Hyderabad and General Manager revenue analysis, yield management and
JW Marriott Pune Taj Exotica Resort & Spa - Maldives. Novotel Pune property management systems.
Sachin Mylavarapu has been Taj City Centre Gurugram has appointed
appointed as the General Manager Kanika Hasrat as the General Manager.
for JW Marriott Mussoorie Walnut Hasrat joins Taj City Centre Gurugram,
Grove Resort & Spa. At Marriott after her last tenure with Vivanta New
International’s first JW Marriott Delhi Dwarka as its General Manager
resort property in India, Mylavarapu where she helped the hotel become
will spearhead operations at JW a market leader and position itself as
Marriott Mussoorie Walnut Grove the new Vivanta. With an illustrious
Resort & Spa, ensuring its growth experience of nearly 25 years, Hasrat
and expansion through pioneering has held leadership positions and
strategies. He takes over his latest worked with renowned domestic and
Sachin Mylavarapu mandate as a progression from the Kanika Hasrat international hospitality brands. Her
GM, JW Marriott Mussoorie post of Hotel Manager at The St. General Manager expertise lies in improving overall
Walnut Grove Resort & Spa Regis Mumbai. Taj City Centre Gurugram guest satisfaction.
MiCEtalk October-December 2019 21RNI No.:DELENG/2010/34144
OUTBOUND the outbound business magazine ` 20
Volume X Issue 4 October-December 2019 22 pages
A DDP Publicationcontents Winter 2019
6
REPORT
Where are corporates meeting in Asia Pacific?
COUNSELLOR 14
8 10 Shivani Misri
Sadhoo shares
on when to
PANEL DISCUSSION DESTINATION
use the mobile
Weddings are recession-proof Inspire(d) for MiCE phone during
events
EXPERT 16
Shital Kakkar
11 12 Mehra shares
tips on dating
a co-worker
EVENTS PANEL DISCUSSION while in an
Seamless with BIC Event Wedding of MiCE and cruises office romance
MiCEtalk October-December 2019 3international news
NEWS
TCEB to expedite MiCE
occupational standards
LOT Polish Airlines launches direct Delhi-Warsaw flight TCEB joins forces with associates
to organise the MiCE occupational
LOT Polish Airlines, a member of Star Alliance has launched its eight- standards enhancement project
hour long flight to Warsaw, Poland. The airline will operate this route five that embraces the entire
times per week on Boeing 787 Dreamliner. LOT provides the shortest structure, ranging from electrician
way of travel to Warsaw and also a perfect gateway to Europe. occupational standards to MiCE
management and administration
that meet international standards.
Serving the bolstering of economy
in line with the Thailand 4.0 model,
the project encourages participation
using human-centric approaches
to promote competitiveness of
Thai MiCE on both Asian and
international arenas.
Korea will develop South Jeolla Province as a
MiCE destination. "There are new opportunities in MiCE with
Raffles Sentosa Resort
growing interest in small and medium-sized cities.” & Spa Singapore and
said Kim Myung-Sin, Director, Tourism, Jeollanam-do. Raffles Bali to join iconic
collection of hotels in Asia
Raffles Bali is set to open in 2020
Dubai to host 9 medical conferences during Expo 2020 and Raffles Sentosa Resort & Spa
Dubai will host a series of nine cutting-edge Singapore is planned for 2022.
medical conferences and specialised events With at least four hotels in the
at the new Dubai Exhibition Centre boosting development pipeline, the Group
the UAE’s growing status as a global hub will grow the brand by at least 50
for innovation. The events will be organised per cent in Asia, while planning
during the peak six months of Expo 2020 and further flagships for Europe, the
will include a Virtual Reality Robotics Expo US and the Middle East.
alongside pediatric, orthopaedic & surgery
conferences, as well as technological advances.
Hilton to Hilton Phnom Penh, Cambodia's
facilities will include an all-day
open 1st dining restaurant, a specialty
restaurant, a café, a lobby bar, an
hotel in executive lounge, a fitness
centre, swimming pool, and
Cambodia functions space spanning more
than 1,500 sq m, including
by 2022 an 875 sq m ballroom.
4 MiCEtalk October-December 2019international news
Sunshine Coast Convention Centre
opens at Novotel Twin Waters Resort
The Sunshine Coast Convention Centre, located within
Novotel Twin Waters Resort, will offer a choice of six
different dynamic meeting and event spaces across
3,300 sq m. The new Minyama room will cater for
1,500 delegates theatre style, or 1,000 banquet style.
The convention centre is capable of hosting
more than 2,700 people.
Londoner set to In Asia, 306 destinations will receive
launch in spring 2020
Preferred Hotels & Resorts cruise ships this year as per 2019 Asia
welcomes The Londoner as
the newest experience within Cruise Deployment and Capacity Report
the brand’s esteemed Legend
Collection Home to 350 by CLIA. 2019 will see a total
guestrooms and 35 suites. It
offers a multi-dimensional
of 1,917 sailings and generate
experience through its prime capacity for 4.02 million
location, curated private and
public spaces, rooftop bar, passengers to cruise in Asia.
and expansive meetings
and events space.
Mövenpick Hotel Colombo introduces
an intimate wedding concept
Mövenpick Hotel Colombo has introduced three
meeting and events spaces and included their hidden
gem ‘Mansion’ for all mehendi ceremonies. Mont
Fort can host up to 50 guests for small banquets.
Matterhorn can accommodate up to 80 guests theatre
style. Mont Blanc is the famous intimate wedding
location spot with a capacity of 160.
Singapore welcomed a
record 160,000 cruise
passengers from India in
Georgia to introduce e-Visa for Indians 2018, establishing India
Ministry of Foreign Affairs of Georgia and as the top source market
VFS Global have signed a Memorandum of for cruise visitors
Understanding on July 19 with the common GB Srithar
objective of providing easier access to Georgia Regional Director, India, Middle East
for travellers who intend to visit for tourism and & South Asia, International Group,
Singapore Tourism Board
business while improving the integrity of the
visa and admission process.
MiCEtalk October-December 2019 5report
Where are corporates
meeting in Asia Pacific?
We highlight the findings of a report by CWT Meetings & Events which talks about
Asia Pacific’s emergence as an attractive region for global meetings and events
T
he report on “2020 Future Trends in Meetings and infrastructure and is culturally appealing. Bali continues to
Events” by CWT Meetings & Events states that be an attractive incentive destination. Malaysian cities such
Southeast Asia offers dynamic opportunities. Many as Kuching and Penang are also in the fray when it comes to
10
groups are opting for Tier-II and Tier-III cities in China. attracting more meetings and events business. As for Australia,
Japan has emerged as a strong contender for incentives as it continues to be a very strong and resilient market – both for
often groups choose a stable destination which offers good events and inbound meetings as well as domestic clients.
DESTINATIONS ON THE RISE IN ASIA PACIFIC
Australia, China, Malaysia, Vietnam
TOP
Hanoi Dalian
CITIES IN ASIA PACIFIC
2020 2019
... 1 Shanghai, China Shanghai, China
2 Beijing, China Singapore
3 Singapore Beijing, China
Kuala Lumpur Macau
... 4 Bangkok, Thailand Bangkok, Thailand
... 5 Sydney, Australia Sydney, Australia
... 6 Tokyo, Japan Tokyo, Japan
... 7 Hong Kong, China Hong Kong, China
8 Mumbai, India Melbourne, Australia
9 Melbourne, Australia Mumbai, India
Perth ... 10 Chengdu, China Chengdu, China
MEETINGS AND EVENTS BY NUMBERS IN ASIA PACIFIC
Cost per attendee per day:
Average group size:
74 2019: 2020: $276 $233
-15.6% year-over-year
Average meeting Use of attendee registration
duration: websites:
4 days 7%
CPACD includes; accommodation, f&b audio
& visual, meeting space, travel/transportation,
entertainment and other miscellaneous costs.
6 MiCEtalk October-December 2019Weddings are
recession-proof
Often labelled as such, the Indian wedding market is serious business which has the
power of bringing hope to many – even in a sluggish economy
Hazel Jain
T
hat the Indian weddings' and will choose
wedding market the most exotic locales they
has been can afford to celebrate their
growing has big day,” explains Mandeep
remained unchanged for Lamba, President - South
many years. The only thing Asia, HVS ANAROCK.
that has changed about
it is where the spending Taking this as cue, the
is happening. And with Travel Wedding Show’s
the trend of destination sixth edition that took
weddings taking over with place in Mumbai hosted a
full force, the expenditures serious panel discussion on
are cropping up under new why weddings were moving
heads. According to an outside the country. The
HVS ANAROCK study, the two-day Travel Wedding the day and during the
Indian destination wedding Show, organised by PLG networking evening.
industry is expected to and DDP Exhibitions, was
reach a market size of held on July 13-14, 2019 at PANEL DISCUSSION
`45,000 crore by 2020, with the Westin Mumbai Garden The show hosted a panel
a projected annual growth City and facilitated around discussion which was
rate of 25-30 per cent. “In 2,000 meetings between moderated by Rajeev
India, people are often exhibitors and planners and Jain, Director, Rashi
willing to spend almost a generated multiple leads Entertainment, and the
third of their life savings on while on the floor. speakers included Sanjay
weddings. Fed on a steady Rai, EVP (Sales), Oberoi
social and even mainstream It recorded a whopping Hotels & Resorts; Emre
media diet of opulent 1,922 pre-booked meetings Kirazci, Director of Sales &
celebrity weddings, Indian in total apart from the Marketing, Sofitel Bahrain
millennials are more than many non-formal meetings Zallaq Thalassa Sea & Spa;
eager to invest in 'curated that happened throughout Udaya Bhattarai, Manager,
8 MiCEtalk October-December 2019panel discussion
families is most important. and Budapest.” First-time
Only through a destination participant to show – Nepal
QUICK BYTES
wedding are they able to Tourism Board – was also
curtail the numbers and part of the panel. Udaya
take along only those people Bhattarai said, “To welcome
who really matter to them bigger numbers and groups,
and the wedding becomes Nepal is investing in the
that much more exclusive.” hospitality sector and a lot
of new hotel brands have Sanjay Rai
According to Sanjay Rai, already entered Nepal like “Extensive capability
“Weddings are very personal Marriott and Aloft. Hilton exists in the Indian
events, but there might be is planning to come in and luxury hospitality to
a few who would like to start operations soon. This host weddings”
make a statement and host also means that we will
a wedding abroad. Having be able to welcome big
said that, I think there is no groups for weddings with
Tekla Maira
“Destination weddings
are exclusive, the couple
is able to take people
who really matter”
Rajeev Jain
The Indian destination weddings “Last year 700 weddings
went outside India,
industry will reach a market size 375-400 to Thailand and
of `45,000 crore by 2020 other Asian markets”
better platform than and the addition of 3,000-4,000
capability that exists in the new beds in Nepal by next
Indian luxury hospitality year. We want to repackage
firmament to host a proper the destination in the India
Indian traditional wedding market as a perfect place for
which creates the total MiCE and weddings.”
Udaya Bhattarai
experience for all those who
are involved.” Emre Kirazci said, “In the “We want to repackage
Tourism Products & last one year there have the destination of Nepal
as a perfect place for
Resources Development, Rajeev Jain said, “It been 13 weddings in the
MiCE and weddings”
Nepal Tourism Board; is estimated that that entire Bahrain. Of these, we
and Tekla Maira, Director, approximately 700 weddings have hosted six weddings
Luxury Sales - India, have gone outside India last and two anniversaries from
AccorHotels Luxe, Accor. year out of which 375-400 India. For next year, we
have gone to countries have three more coming up.
Tekla Maira who looks like Thailand and other One of our hotel’s USP is its
after the luxury properties Asian markets. Turkey has people and almost 80 per
of Accor, said, “Besides the picked up very fast with 25 cent of our chefs are from
fact that a wedding within to 30 weddings. Around India. But we also allow Emre Kirazci
the same city is easier to the same number has wedding parties to bring “Almost 80% of our
organise and the logistics gone to the UAE and the their own chefs, ingredients, chefs are from India, we
work well, I think the balance 100 weddings are in etc. We also offer buyouts allow wedding parties to
bonding between the bride, various parts of the world and help them tailor-make bring their own chefs”
the groom and the two like Mauritius, Bali, Paris, the entire event.”
MiCEtalk October-December 2019 9destination
INSPIRE(d) for MiCE
With a special govt-led financial grant, and other initiatives, Singapore is wooing
MiCE clientele from India. We find out more on the same
Kanchan Nath
City for 17 consecutive
years. Even though we
are a small country, we
won the Top International
Conference City accolades
for the first time in 2018.
We have been winning a
lot of conferences largely
from Europe and the US,
but increasingly we want to
look more at our regional
markets, especially India
and China and that is why
we are here,” added Koh.
Govt-led financial grant
Koh feels that they need to
increase awareness of the
various incentive schemes
offered by Singapore to
associations in China and
India. There is a Govt-led
financial grant, then
there is the industry
CORPORATES ALL FOR collaborative initiative called
MiCE IN SINGAPORE CASE STUDY INSPIRE, besides SMACK
Elaborating on the different with some like-minded
3500 PAX from
corporates going for MiCE Amway, India, travelled Singapore players."
from India to Singapore, to Singapore in
Edward Koh, Executive December 2018. STP GB Srithar, Regional
Director Conventions, helped them in the Director for South Asia,
Meetings & Incentive Travel following ways: Middle East & Africa
Experience Development (SAMEA), Singapore
1) They offered them
Group, Singapore Tourism the benefit of Tourism Board, said, “We
Board, said, “In meetings leveraging the BEiS Edward Koh have Business Events
and incentives (M&I) travel, scheme. in Singapore (BEiS)
pharmaceutical schemes, we have got the
2) They facilitated
companies are the Singapore MiCE Advantage
events in the
biggest vertical for travel; Programme (SMAP), we
programme with
infrastructure and cement is Singapore partners. also have In Singapore
another important vertical. Some of the families Incentives & Rewards
loved the extra (INSPIRE), some schemes
Banking and insurance also special bit KidZania will be relevant for these
contribute a lot of bookings did for them. associations. In 2018, we
and incentives. In the last 3) They facilitated easy welcomed 1. 4 million
couple of years, retail and visa process through visitors from India to
cosmetics have picked up.” missions in Chennai, Singapore, which is a 13%
Mumbai and Delhi. GB Srithar growth. The MiCE travel
TIE-UPs WITH mirrors that growth. Today
ASSOCIATIONS we have 15 cities in India
“We actively go and quote with direct connections to
in front of all the World TREND In the last couple of years, Singapore. You now have
Congresses, in fact we have
an ICCA ranking of Asia
corporates travelling from retail & Vistara; IndiGo has started
flying from Mumbai, all this
Pacific’s Top International cosmetics segments have picked up will help in the MiCE space."
10 MiCEtalk October-December 2019events
Seamless with BIC Event
BIC Event is one of the leading event design, production and management companies in
Thailand. We share reasons for you to pick them for your next event
B
IC Event deals with limits to meet your
various occasions expectations and provide
like incentive travel, you a flawless show.”
destination weddings,
annual meetings and MEETING CHALLENGES
conferences, exhibitions, Though the Indian sector
conventions, music loves to spend on auspicious
festivals, team-building occasions like weddings and
activities, grand launches, anniversaries but when it
appreciation events and comes to MiCE events, they
New Year eves. prefer to cut costs on the
branding part as compared
USP@BIC EVENT to other corporates. That is
The USP of BIC Event is why BIC Event has come USP BIC Event focuses on the
its subsidiaries, namely,
ZRISE, Zebra, Wizkim,
up with attractive and
affordable packages for
quality of the inventory and keeps
RT Space One and Zien the Indian sector that abreast of the latest technology
Creative, which help in start from only $5555
cutting costs as all the items and can be upgraded Grand Launch for Minor
which are required for an according to the client’s Hotels, Annual Sales
event are present in the requirement. One of the Conference 2019 for
inventory and do not have recent events that can be Coromandel International,
to be outsourced. Thanate given as an example was SE Asia Hotel Investors’
Kienpotiramard, Founder when BIC Event catered Summit for HOFTEL,
and MD, BIC Event, says, for the Appreciation Night TIME 2019 for TCEB and
“We strictly focus on the of Axis Bank from India. Annual Conference 2019 for
quality of our inventory They managed the incentive Easton Investments.
and hence we always keep tour and gala dinner with a
ourselves updated in terms very cost-effective budget, UPCOMING EVENTS
of technology, using only providing the attendees with These include Ultra
high-quality industry a WOW experience. Appreciation Day for Siam
leading brands. Kempinski, Annual Business
This year BIC Event catered Meeting for Sedex Global,
Not to forget, the highly to special events, namely, Incentive Travel Trip for
flexible workforce of SITE Global Conference ISHRS and Android Partner
BIC Event moves beyond 2019 for TCEB, SEEN Thanate Kienpotiramard Summit 2019 for Google.
MiCEtalk October-December 2019 11XXXxxdiscussion
panel
The Wedding of MiCE
That the cruise market in India holds huge potential is a well-acknowledged fact, but,
what cruises now need to do is tap the Meetings Incentives Conferences Events (MiCE)
Kanchan Nath
T
he Singapore growing at an exemplary
Tourism Board’s rate of 25-30 per cent per
Cruise Forum hosted annum. About 49 per cent
a panel discussion with of the Indian weddings
market leaders in the cruise that go abroad spend, US$
and MiCE segment to delve 50 million, while 15 per
deeper into this subject. cent spend over US$ 50
The panel discussion million. India currently
‘Cruises: A New Venue for generates more than 2
Weddings, Celebrations million outbound MiCE
and MiCE’, moderated by tourists, and the Indian
SanJeet, MD, DDP Group, MiCE industry is set to
included panelists: Nikhil triple in the next few years.
Thakurdas, Director, We are all looking to sell
CruiseBay; Pradeep experiences to our clients,
Saboo, Chairman and MD,
Guideline Travels; Ratna QUICK FACT 49 per cent of the especially the wedding and
MiCE crowd. Are cruises
Chadda, Co-Founder Indian weddings that go abroad the answer to this? This is
and Chairperson, TIRUN spend US$ 50 million what we seek to find out
Travel Marketing; India from our panelists.”
Representative, Royal
Caribbean Cruises; Jurgen MD, DDP Group, said, CRUISES, AN IDEAL
Bailom, President and CEO, “According to the latest CHOICE FOR WEDDINGS?
Jalesh Cruises and Rajeev Govt of India report, the Rajeev Jain said, “Indians
Jain, Founder and Director, MiCE industry is worth spend the maximum for
Rashi Entertainment. US$5,213,300,000 (`37,000 two things, one when a
crore). The Indian wedding wedding is happening and
Sharing insights on the industry is pegged at US$ the other when a house
MiCE market, SanJeet, 50 billion dollars, and is is being made. We have
12 MiCEtalk October-December 2019panel discussion
cabins, all can stay under
one roof. We can organise
conferences with 1000 PAX
under one roof. For MiCE,
cruise ships can offer a
one-point solution. All the
big groups are seriously
considering a cruise MiCE
event. Wedding on the
waters offers multiple
destinations as well. Cruises
offer super value for money
and are easy to organise.”
Rajeev Jain added, “The
scale is huge, the wedding
budgets can range from
`4 crore to `20 crore for
the Indian market. It’s a
recession-proof market to
work on, it’s a performance-
oriented market to work
upon. It’s a creative market
and Cruises
to work upon. While
you may be negotiating
rates for corporates, for
larger-than-life wedding
experiences, money is
not an issue. The number
of guests for weddings
generally range between
been doing weddings for to host on a ship. All of WHERE WILL THE 400 and 650. If there is
the last 15 years in Jaipur, us, the main players here, BUSINESS COME IN even one wheelchair-bound
Jodhpur, Udaipur and Goa. made a promise that we will FROM; MICE individual, the wedding does
In the last five years we create 4 million passengers OR WEDDINGS? not go out of the country,
have organised weddings in the next 8-10 years. We Ratna Chadda, said, “We but the same segment can
at Abu Dhabi, Turkey, have the opportunity to be should not be in any other be tapped for cruise.”
Ras al Khaimah and of the second or third largest business, as facilitators, we
course Thailand. Weddings cruise market in the world. try to facilitate everything HAVE CRUISES
are all about luxury, the We have a coastline of for the client. 3/4th of the MANAGED TO TAP TIER-2
clients are here to spend 7,600 km. We are one of world is filled with water AND TIER-3 CITIES?
money. People are willing the largest countries, and and if they don’t use the Nikhil Thakurdas adds,
to spend on weddings on the key to that is we make ocean as a destination “There is a huge market as
cruises, but the liners need sure that we keep the ship then what are they doing? far as taking celebrations to
to be well-equipped. In in our region –Singapore, Through cruises one cruise ships is concerned.
fact, arrangements for all Asia and the Middle East can visit many novel Today people are celebrating
ceremonies can be made – this will automatically destinations. I think there their 20th birthday, 40th
on the ship, only hitch is make the market grow. One is a huge potential and we Birthday, 25th wedding
that animals are not of our plans is that either need to embrace MiCE and anniversary. Sometimes
allowed onboard. Larger we, or the Royal Caribbean, weddings. Only drawback is when it’s multi-generation,
than life experiences can in a very short-term will that India is a very expensive there is no better place
be created on a ship.” have a ship, specifically destination today because of than to be onboard a cruise
for weddings with some our taxes. Today, there is no Different generations of
IS THIS A GROWING hardware changes. dearth of money and people the same family can go for
MARKET DOMESTICALLY? can even go for full buy-outs celebratory holidays.
Talking about trends in the The requests coming in for for weddings on cruises.” Where cruising from Tier-2
market, Jurgen Bailom said, weddings are huge, in the to Tier-3 cities is concerned,
“Perhaps we are the first last two-three months we Pradeep Saboo added, “The flight connectivitiy can
domestic cruise business for have had more than 80 such biggest advantage of a cruise sometimes be a problem. But
Indians, which we are really requests. In terms of MiCE ship for MiCE is that you now, thanks to some LCCs,
proud of. We welcomed we usually have corporates can wine, dine and party Tier-2 cities are getting
50,000 guests in six months. having their reward under one roof, also you connected to the closest
Weddings are a very special functions onboard with a are able to visit multiple cruise hubs: Singapore,
market; they are not easy little bit of bleisure.” destinations. 400/600/800 Hong Kong and Dubai.”
MiCEtalk October-December 2019 13counsellor
Social etiquette
for social media
Counsellor Shivani Misri Sadhoo shares etiquettes for using
mobile phones while attending events
W
e are living in a world where the in the middle of an event. Since this trend is
mobile phone has become an quite visible nowadays, it is pertinent to know
integral part of our life. People are what not to do with your mobile phone while
not refraining from mobile usage while attending you are in an event. Here are some pointers:
meetings, social gatherings and events.
PUT IT ON SILENT OR IN THE
Having said that, there are still a few unsaid SWITCHED OFF MODE
ground rules of what to do with your precious There was an incident where a pianist was
devices during an event. One needs to conducting a concert when somebody’s phone
understand that every place, situation or event started ringing. So, the pianist stopped his
has its decorum which one ought to follow. performance midway and it made everyone
present there awkward.
However, some people knowingly or
Shivani Misri Sadhoo unknowingly end up using their mobile People must realise that live concerts or events
Founder phones during an event or seminar by taking can only be done in a designated environment.
Saarthi Counselling
Services
or making a phone call and replying to text or So, to avoid embarrassing yourself, it is
emails. And in worst-case scenarios they end better to keep your mobile on silent or switched
up taking selfies or going live on social media off mode.
AVOID TAKING PICTURES OR MAKING
TAKEAWAY Instead of making live videos for VIDEOS UNTIL THE CURTAIN FALLS
Most events are very strict on this one. So,
your Facebook account and creating an Instagram unless you want to attract the attention of
update, wait for the event to get over an over-zealous escort, it’s best to save those
photos or videos for the applause.
SAY NO TO SELFIE STICKS
Refrain from taking out a pocket-sized mobile
for a photo or a selfie stick from your bag as
you could end up incurring the wrath of the
entire crowd behind you.
SELECT YOUR MOMENTS WISELY
Once an event starts people are supposed to
be attentive. Rather than clicking a picture or
recording during the event it is better to take a
quick photo before the event begins.
POSTING ON SOCIAL MEDIA CAN WAIT
Instead of making live videos for your Facebook
account and creating an Instagram update,
wait for the event to get over. You can safely
click photos either by standing in front of the
event banner or the designated area where the
programme was held.
14 MiCEtalk October-December 2019You can also read
