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www.traveldaily.com.au
Wednesday 26th August 2020
Today’s issue of TD
Travel Daily today has five
IATA waives agent audits Now you see me...
PONANT is going on the hunt
E X C L U S I V E of documents for the review for the Kimberley’s “big five”...but
pages of news including our
THE International Air Transport exercise has also been extended just what are they you ask?
PUZZLE page and a front full
Association (IATA) has confirmed through to 23 Oct 2020 to allow The cruise line is holding a
page from Ponant.
a range of changes to facilitate more time for agents to submit. live online event next Tue for
Qantas sheds 2,500 travel agents renewing their The audit requirement changes you to find out, beginning 4pm
annual accreditation, “in light of are specific to agents in Australia, Kimberley time and 6pm (AEST).
QANTAS is proposing to
the challenging circumstances but IATA has also confirmed that See the front page for details.
outsource groundhandling
as a result of the COVID-19 alongside these local changes,
operations at a number of major
outbreak”. agents across the world do have Thredbo ski tours
hubs, a move which will see a
An IATA spokesperson told the option not to submit their
possible further 2,500 jobs shed THREDBO is hailing its “storm
Travel Daily that in consultation financial statements.
and a saving of $100 million. of the season” that has delivered
with the Agency Programme This can be done by opting out
The cuts will affect staff over 78 centimetres of powder in
Joint Council Australia, the of this year’s financial assessment
based at Sydney, Melbourne, seven days, allowing the launch
organisation had “waived the exercise under Resolution 812,
Brisbane, Adelaide, Canberra, of new Snowshoe Tours, adding
requirement to submit Audited under which a “No Risk Status”
Cairns, Townsville, Alice Springs, to the variety of the ski resort’s
Financial Statements for this is assigned to the agency and
Perth and Darwin airports, with Backcountry Tours.
year’s financial review exercise”. the Remittance Holding Capacity
Qantas Domestic CEO Andrew The biggest overnight fall was
However, independently is set and limited to the level of
David stating the job losses were 30 centimetres on Fri night, with
certified financial statements financial security that the agent
“unfortunate” but necessary in Thredbo’s snow depth now well
prepared by a qualified provides voluntarily.
light of how COVID-19 continued in excess of a metre.
accountant in accordance with Agents can also opt to change
to adversely impact the sector. The guided venture takes skiers
Australian Accounting Standards from the GoStandard to the
MEANWHILE, Jetstar Airways on a trek to point out interesting
will still need to be submitted if GoLite accreditation model,
has also flagged a move to features and landmarks of the
agencies wish to maintain their which foregoes the requirement
outsource groundhandling at the Australian Main Range, as well as
accreditation. for financial statements or
six remaining Australian airports a climbing adventure to the top
The deadline for the submission financial security.
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Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 1
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Wednesday 26th August 2020
Cunard extends
CUNARD Line has extended
CATO proposes reforms Window
its pause in operations, which THE Council of Australian Tour protection, in addition to
will see all of Queen Elizabeth’s Operators (CATO) has stoked creating a compelling reason for Seat
2020/21 season sailings to debate about how the nation’s Australian travellers to book with
Australia cancelled. travel sector should operate, ATAS members. PERHAPS one of the most
The ship’s voyages have been today releasing a discussion Meanwhile, the paper also put fitting acts of crime was carried
cancelled through to 25 Mar, paper proposing key changes forward the idea of broadening out at the The Iga-rya Ninja
as has Queen Mary 2’s sailings around consumer protection (TD the scope of ATAS, featuring Museum in Japan last week,
through to 18 Apr and Queen breaking news). separate versions for travel with a band of, you guessed it,
Victoria’s trips until 16 May. Acting on behalf of a number agents, wholesalers, tour ninjas stealing a safe containing
The extended pause will also of submissions from across the operators and cruise companies. close to US$10,000.
see a range of itinerary changes in industry, CATO’s paper addresses ATAS would become the Security staff at the popular
2021, including a new 2022 world the idea of enhancing consumer Australian Travel Accreditation tourist attraction claim the
voyage which will visit Australia, protection, as well as reforming Scheme and be administered by daring heist only took less than
and new European sailings. the AFTA Travel Accreditation AFTA, but overseen by a board three minutes to pull off.
The new 118-night world Scheme (ATAS) model. comprised of AFTA, CLIA and “It was planned, they must
adventure will depart roundtrip Part of the proposal put forward CATO, with each group required have scoped us out and singled
from New York on 03 Jan 2022, advocates for the establishment to sign off on accreditation us out,” one official said.
and will visit Greece, the United of a consumer-funded insolvency criteria for each sector. Making things even more
Arab Emirates and more. protection scheme, which CATO Chairman Dennis Bunnik ninja-like was the fact the
Affected guests will be would be compulsory for all told TD the proposals should museum is located in the
contacted by the cruise line. international leisure bookings only be viewed as a draft for shadowy area of a Japanese
but only available through ATAS discussion in the hope of forest, the perfect hunting
accredited entities. generating some healthy debate. ground for the suspected group
Accor/IHG merger? The proposed benefits would Read the full discussion paper of nefarious ninjas.
ACCOR Hotels is reportedly provide improved consumer online HERE. On top of that, the museum
examining a merger with rival was also robbed only weeks
InterContinental Hotels Group Princess cancels Travel tech startup after reopening from a period of
(IHG), according to a report by lockdown.
PRINCESS Cruises has AUSTRALIAN travel tech
French media outlet Le Figaro. The only silver lining, if the
announced the cancellation of startup reZme has launched a
However, the report indicated culprits are captured, they may
a range of voyages through to capital raising to fund its ambition
that no formal approaches had well end up as a permanent
01 Apr 2021, including Pacific of disrupting the online travel
been made by Accor, with the exhibit as punishment.
Princess’ season in Australia. agency space.
cited motivation to merge being
Also not going ahead will be ReZme’s key purpose is helping
the global pressures on the hotel
Princess’ 2021 world cruise ex Los hotels increase direct bookings,
market due to COVID-19.
Angeles on Island Princess. with a low cost monthly
Other cancelled voyages include subscription fee and zero booking
Japanese skiing sailings in the Caribbean, New commission, with investors
THE Japan National Tourism Zealand, the Panama Canal and able to take a stake via the
Organization will host a new South America. crowdfunding platform Birchal.
webinar at 11am, 27 Aug on Princess attributed the cuts to The platform wants to secure
Japan’s ski appeal - access HERE. global restrictions and limitations. $800,000 in funding.
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Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 2
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Wednesday 26th August 2020 how you can too.
Discover the GC
DISCOVER Queensland has
Sharma highlights agents WTTC dashboard
THE World Travel & Tourism
added 15 luxury homes on the FEDERAL Member for benefited from JobKeeper but, in Council (WTTC) has introduced
Gold Coast to its suite of holiday Wentworth, David Sharma, has many respects, it has never been a new data dashboard that
homes available in the state. singled out travel agents for tougher for them. measures the recovery of travel
The properties will join a range support in Federal Parliament this “They have many of the same demand across major sectors
of options already on offer in week, urging the government not costs but their cash flow is often such as aviation and hotels, as
North Queensland and the to forget about their plight, and negative because they have no well as travel intentions through
Sunshine Coast, with CEO Steve asking prospective travellers to new bookings coming through online searches.
Chant stating that continued book through their local agent. the door,” Sharma added. The data is collated over weekly
demand had led to the expansion. Describing the COVID-19 AFTA’s head Darren Rudd has intervals and across major
“We have seen a great take up pandemic as “particularly now organised nine visits to international markets, including
on our selection of holiday homes damaging” to Australia’s travel local Members so far, creating a Australia, with featured graphs
on the Sunshine Coast and in sector, Sharma referenced meet forum for 26 travel agencies to examining Google searches in
North Queensland, so we see it as and greets with travel agencies in share their individual challenges comparison to COVID-19 cases,
a natural progression to now be his electorate in eastern Sydney, directly with political figures. shifts in booking behaviour, as
able to extend this type of holiday part of a range of meetings with “AFTA is attacking this problem well as the percentage change in
experience to those looking MPs spearheaded by AFTA Chief at multiple levels to make sure searches when compared to the
for holiday homes on the Gold Executive Officer Darren Rudd in our political decision-makers previous week.
Coast,” he said. recent months. understand how devastatingly Travel demand in Australia was
To celebrate the new properties, “Over the last few weeks, I have hard hit travel agents have been shown to have dropped by 8% for
Discover Qld is offering a range of been meeting and visiting with by COVID-19, border closures and the week ending 09 Aug when
discounts - more details HERE. a number of travel agencies in travel restrictions,” Rudd said. compared to the first week of Jul.
my own electorate: Wentworth “The impact of hearing directly View the new tool HERE.
Travel at Double Bay, All Tours from agents from within their
at Edgecliff, Right Directions local community really hits home
Travel in Queens Park, Flight as David Sharma’s comments to Regent Europe ‘21
Centre at Edgecliff and the Travel Parliament show, he, and in fact REGENT Seven Seas Cruises’
TRAVEL DAILY Industry Club in Paddington, all the parliamentarians briefed (RSSC) latest brochure for Europe
AWARDS I have been hearing firsthand so far now understand the features more than 80 voyages
how they are dealing with these multiple challenges travel agents to the Mediterranean, Northern
unprecedented challenges,” face, the value of travel agents Europe and the Baltics, departing
Sharma said. and the important work agents between 07 Jul and 22 Sep 2021.
NOMINATIONS “Some have never been as busy have been providing in supporting Highlights of RSSC’s latest
ARE OPEN! but it is in processing refunds, consumers,” he added. collection include the addition
when they have processed the The electorate campaign builds of 15 new ports to destinations
refunds, they have also had to on AFTA’s direct Federal lobbying such as Dunkerque in France,
Tell us who has gone
return the commissions they for more agent financial support. Eskifijordur in Iceland, Kaliningrad
above and beyond
earned from these sales. in Russia, Klaksvik in Faroe
in these challenging
times and how they “These businesses have Islands, and Liepaja in Latvia.
have supported you.
Amadeus advises View the full online version of
the brochure HERE.
AA cuts 15 cities AMADEUS has released a new
Nominations are open report titled Omnichannel, a
to both those who are AMERICAN Airlines (AA) will
source of differentiation in the Federal Court
currently employed drop its services to 15 cities when
new reality, which aims to help
and those who are its bailout money runs out in Oct.
travel sellers achieve success in backs hard borders
seeking new roles. Flights will start to be
the “new era of travel”. THE Federal Court has found in
suspended from 07 Oct, with
“An omnichannel strategy that favour of The Western Australian
affected destinations including
Click here to nominate allows travel brands to respond Government’s hard border
Del Rio, Greenville, Kalamazoo-
someone now! to this ultra-connected landscape stance, concluding a dispute with
Battle Creek, Springfield and
and the evolving customer needs mining magnate Clive Palmer.
More information at Williamsport.
is a must,” the report said. The court decided WA’s hard
awards.traveldaily. The service cuts will initially last
“To regain travellers’ trust and borders had helped to mitigate
com.au one month through to 03 Nov,
get them travelling again...it will the spread of COVID-19, rebuffing
but could be extended beyond
be crucial that travel brands offer Palmer’s claim that by denying
this date if needed.
a frictionless and convenient him a travel exemption, WA had
AA has also reportedly slashed
experience across all points of infringed his constitutional rights.
more than 40,000 jobs from its
contact.” The Qld Govt hailed the decision
business due to COVID-19-related
Read the full report HERE. as a vindication for hard borders.
pressures on its bottom line.
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 3
Funnies Flashback
WE’VE trawled through the TD Window Seat
archives to give you a blast from the past. Here’s some
gems from 01 Aug 2013.
GOOD news for wildlife and adventure travel operators
Wednesday 26th August 2020 - scientists at Idaho State University have launched a new
program which aims to once and for all solve the mystery of
Sudoku BEGINNER Bigfoot - the legendary and elusive gigantic bipedal mammal
which is believed to roam North America.
THE aim of Sudoku is to complete the entire grid using the numbers Dubbed “The Falcon Project,” the scheme will utilise a drone
1-9. Numbers can only be used once in each row, column, and 3×3 box. aircraft with a camera attached to conduct a grid search of the
Canadian wilderness.
The move follows last week’s emergence of a video on
YouTube which shows admittedly grainy footage of an ape-like
creature, and has been viewed over 300,000 times.
However some experts believe it’s unlikely that the drone will
find anything, with one avid Travel Daily reader commenting
that “sasquatch is far too intelligent to be fooled by a feeble
drone”.
Whose flag is this?
www.sudokuoftheday.com – visit them and get a new Sudoku every day!
Pub quiz
1. Mount Bartle Frere is the highest point in which Australian
state? YOU could easily be tricked except the colours are switched,
into thinking this flag belongs to with the red down the bottom
2. Which airline currently produces the longest-running inflight another country - there are two instead.
magazine? who share this simple design, Can you name the two countries
3. Is Lord Howe Island closer to Sydney or Norfolk Island? with the only difference being the which have this exact design
width-length ratio of the flags. (with the red up the top)? Bonus
4. Which city is nicknamed The Capital of Latin America?
To make matters even more points if you can also name the
5. What percentage of Perisher Ski Resort’s runs are classed as confusing, there is also another country that the flag with the
“advanced”, or “black diamonds”? country who shares the design switched colours belongs to.
a) 18%
b) 22%
ANSWERS 25 AUG
c) 60%
Pub quiz: 1 Three – Broken Hill, Sydney and Lorde Howe Island
6. Which airline’s call sign is “Shamrock”?
(GMT +9.30, +10, +10.30), 2 Melbourne and Perth, 3 Manly-
7. Why does cruise line Paul Gauguin Cruises take the name of Warringah Sea Eagles and St. George Illawarra Dragons, 4
the French Post-Impressionist artist? Rotterdam, 5 Mallorca, 6 Premium, 7 Pan American, 8 A mollusc, 9
8. Which luxury hotel chain is attempting to get approval for New Zealand, 10 Chicago
a 237-metre-high accommodation in Sydney’s Pyrmont Unscramble: demur, drum, drupe, duet, dump, dumper, dumpier,
neighbourhood? dupe, erupt, hued, humid, hump, humped, burt, impure, impute,
9. The Japanese capital of Tokyo is located at the head of imputed, mute, muted, prude, pure, putrid, rheum, rude, rued,
which bay? rump, tedium, thru, thrum, thud, thump, thumped, triumph,
TRIUMPHED, true, trued, trump, trumped, tumid, turd, umpire,
10. Athens is the capital of and largest city in Greece, but which umpired, uptime
is next-largest?
Where in the world: Lombard St, San Francisco, USA
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 4
The darkness will fade
Wednesday 26th August 2020
Face mask or face SFO rapid response
the consequences SAN Francisco International
Airport has launched the first
THE International Air Transport
rapid COVID-19 testing program
Association (IATA) is reminding
for airport employees in the
travellers to wear face masks
United States - providing results
during travel or face the risk of
in less than one hour.
incurring legal penalties.
The major hub has partnered
“Failure to comply can
with Dignity Health-GoHealth
jeopardise a flight’s safety, disrupt
Urgent Care to set up the testing
the travel experience of other
area located in the Int’l Terminal,
passengers and impact the work
with SFO Director Ivar Satero
environment for crew,” said
suggesting the new facility will
IATA Director General and Chief
maintain crew safety while still HELLOWORLD Travel Sefton of travelling to all corners of
Executive Officer Alexandre de
ramping up operations. Park celebrated its 23rd the world to some incredible
Juniac.
anniversary yesterday. destinations and have made
Beginning life as Travel Extra, amazing memories...we know
ACCOMMODATION Helloworld Sefton Park head it’s going to be a bumpy ride, but
WELCOME to Accommodation Updates, Travel Daily’s Wed feature. Angela Buccella told her LinkedIn we are holding on tight and can’t
If your property has undergone some recent changes you would like network the agency was currently wait for the darkness to fade and
to make the industry aware of, send a brief description with an image facing the biggest challenge in its see that shining light at the end
to accomupdates@traveldaily.com.au. more-than-20-year history. of the tunnel,” Buccella said.
“We have had the pleasure “Our heartfelt thanks to our
Frasers Hospitality Australia has completed clients, our amazing team and our
the its multimillion-dollar refurbishment of suppliers for your support over
Fraser Suites Sydney, with new suite SA border back flip the last 23 years, but in particular
updates including refreshed bedheads, SOUTH Australia has reversed the last six months.
sofas, coffee tables, chairs, desks, carpet its COVID-19 travel restrictions “Please continue the journey
and decorative lights. The property also now on Victorian border towns, with with us and we look forward to
boasts original artwork and ergonomic workstations in every room, with a 40-kilometre buffer zone for fulfilling those travel dreams
new smart televisions to also be in place by 2021. border-crossers to be reinstated again - just as soon as we possibly
Set to open its doors in Oct this year, The by this Fri morning. can...we thank you all for coming
Hotel Britomart will be the first 5 Green The current restrictions along for the ride.”
Star hotel to operate in New Zealand, prompted a strong backlash from Pictured: Marcelo and Angela
certified by the New Zealand Green Building Victorian border residents. Buccella celebrate their first day
Council. Featuring 99 room across 10 of travel trading way back on 25
storeys, the Auckland property will feature a Aug 1997.
variety of environmentally friendly attributes, such as organic sheets, JAL’s deft touch
bathrooms stocked with organic shampoos and skincare products, as JAPAN Airlines (JAL) has started
well as staff uniforms made from all natural materials. The hotel is part trialling new touchless technology
The house loses
of the TFE Hotels collection. at Tokyo’s Haneda Airport this THE Reef Casino in Cairns has
Roomzzz Newcastle in the United Kingdom month, with the new check-in recorded a $23.7 million loss for
has recently undergone a major renovation, kiosks equipped with sensors that the first half of 2020.
adding an extra 74 self-contained allow customers to complete the The figure represents a
apartments, which the owners claim will check-in process without ever staggering 3,000% profit fall, with
help with accommodating new social touching the screen. a $755,000 net profit posted for
distancing protocols. As the Using infrared technology, the same period last year.
accommodation sector starts its recovery in the UK, the hotel is hoping passengers are able to process The profit downturn follows a
to leverage the renewed interests in domestic holidays by promoting its their boarding passes while being pivot toward online gaming after
new and improved health and safety measures. the forced closure of the casino.
3cm away from the screen.
EDITORIAL ADVERTISING AND MARKETING Suite 1, Level 2, 64 Talavera Rd
Editor in Chief and Publisher – Bruce Piper Sean Harrigan and Hoda Alzubaidi Macquarie Park NSW 2113 Australia
Contributors – Adam Bishop, advertising@traveldaily.com.au PO Box 1010 Epping NSW 1710 Australia
www.traveldaily.com.au Nicholas O’Donoghue, Myles Stedman, Tel: 1300 799 220 (+61 2 8213 6350)
Travel Daily is part of the Business Jenny Piper. BUSINESS MANAGER
Publishing Group family of info@traveldaily.com.au Jenny Piper Travel Daily operates by paid subscription business events news
publications. accounts@traveldaily.com.au to people within the travel industry - sign
Produced each weekday since
up at www.traveldaily.com.au.
1994, Travel Daily is Australia’s
Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel
leading travel industry publication. Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 5
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