The Malopolska Partnership for Lifelong Learning

 
The Malopolska Partnership for Lifelong Learning
The Malopolska Partnership
       for
             Lifelong Learning
The Malopolska Partnership for Lifelong Learning
The publication based on freepik.com, pixabay.com and own resources.

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The Malopolska Partnership for Lifelong Learning
Table of Content:

1. The Regional Labour Office in Krakow..................................................................... ����� 4

2. The Malopolska Partnership for Lifelong Learning................................................... ����� 6

3. Examples of Partners................................................................................................. ��� 10

4. The Quality Label of Małopolska Standards for Education and Training Services... ��� 44

5. APPENDIX No 1 - Małopolska Standards for Education and Training Services,
  Version 2.0.................................................................................................................. ��� 46

6. APPENDIX No 2 - Lifelong learning partnership as a form of coordination of public
  policy activities at regional level in this field [Comaparaison plurielle: formation et
  développement, 2016, original article title: Réseau pour l’apprentissage tout au long de
  la vie en tant que forme de coordination d’activités des politiques publiques au niveau
  regional dans ce domaine].......................................................................................... ��� 58

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The Malopolska Partnership for Lifelong Learning
T    he Regional Labour Office in Krakow is an
organizational entity of the Regional Government of
the Malopolska region. As a labour market institution,        The Regional Labour Office in Krakow fulfils the
it undertakes activities concerning this aspect in the    function of an Implementation Institution (2nd Tier
Malopolska region. For this reason, since 2007 the        Intermediary Institution/ Instytucji Pośredniczącej
goal of and foundation of each initiative of the Labour   II stopnia) in the region for the Human Capital
Office is this underlying mission: competent, qualified   Operational Programme, 2007-2013. This means
and employed residents of the Malopolska region.          that the Office has resources for the execution of
                                                          entrepreneurial projects dealing with the development
    The Regional Labour Office in Krakow prepares
                                                          of human resources.
documents on regional labour market policy as well as
those concerning the development of human resources.          As a labour market institution it supports residents
It annually prepares the Regional Implementation          of the Malopolska region in their professional
Plan for employment and assesses the labour market        development. Career advisors at the Centre for
situation in the Malopolska region.                       Information and Career Planning at the Office in
                                                          Krakow provide career services to adults and youth
                                                          entering the labour market. The Regional Labour Office
                                                          maintains information that can be utilized by residents
                                                          in the Malopolska region to develop their competence
                                                          and qualifications for employment.

                                                              Among its tasks, the Regional Labour Office in
                                                          Krakow assists in securing safe employment abroad.
                                                          Offers for employment abroad are systematically
                                                          placed on the website of the European Job Mobility
                                                          Portal (EURES). To increase chances for foreign
                                                          employment, EURES advisors are available to assist
                                                          interested individuals.

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The Malopolska Partnership for Lifelong Learning
The Regional Labour Office acts as an intermediary            In addition to these fundamental responsibilities,
for the international transfer of services. It receives and   the Regional Labour Office in Krakow carries out
process applications of the unemployed for the issuance       active responsibilities in preparing and implementing
of appropriate certifications or decisions in order to        projects which have been co-financed with European
establish unemployment benefits for individuals who           Union Funds. These projects relate directly to the
have worked abroad along with the transference of             strategic goals of the Labour Office and complement a
benefits in countries of the European Union/EEA and           mutual fulfilment of regional labour market policy.
Switzerland.

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The Malopolska Partnership for Lifelong Learning
T    he Malopolska Partnership for Lifelong
                                                            schools, practical training and continuing education
                                                            centres, colleges, training providers, employers’
Learning – information, inspiration, initiative,            associations, associations, libraries, cultural centres,
innovation                                                  counselling centres, district labour offices and the
                                                            Regional Labour Office in Krakow.
   Start of cooperation
                                                                The Partnership is always open for cooperation with
    In the modern world where the competitive
                                                            institutions that want to engage in development of new
advantage of the region is more and more determined
                                                            solutions and creating the appropriate conditions for
by resources of knowledge rather than material
                                                            the comprehensive development of lifelong learning
resources itself, it is important to emphasise importance
                                                            residents of Malopolska. Institutions interested in
in the scope of regional policy issues related to the
                                                            joining the Partnership fill in an application form, which
development of lifelong learning. The Malopolska
                                                            needs to be delivered to the Office of the Partnership.
Partnership for Lifelong Learning has decided to face
                                                            It prepares information about nominations for partners
that challenge.
                                                            who, during the General Assembly decide on the
                                                            admission of new members.
     On 20th of May 2008, 55 institutions of the labour,
education and training market in Krakow signed a
                                                               Structure
Partnership Agreement. Engaging in cooperation in
the framework of this grassroots                                            The bodies of the Partnership are the
initiative, they wanted to speak                                        General Assembly, the Program Council,
with one voice on key issues for                                        Office of Partnerships and task forces. The
lifelong learning in the Malopolska                                     General Assembly consists of all partners,
region, as well as present their own                                    who together define the overall strategy
proposals for change regarding this                                     of the Partnership, review projects carried
issue. They were also interested in                                     out by task forces, as well as accept new
promoting an open attitude to                                           partners.
education among the residents of
Malopolska.                                                                 The Program Council can be created by
                                                            partners and people outside the Partnership, including
   Partners                                                 regional and local experts in the field of lifelong
                                                            learning, representatives of the local administration
   The Partnership currently consists of 131 members.
                                                            or the government. Program Council is elected once a
These include public and private institutions, like
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The Malopolska Partnership for Lifelong Learning
three years. It is headed by the Deputy Marshal of the        Exchange of experience
Malopolska. The Council deals with essential support
to the ideas initiated within the Partnership and leads        The partnership focuses on the exchange of
lobbying on its behalf.                                    knowledge, experiences and good practices with
                                                           national and foreign institutions. At European level,
    Task groups are initiated by the Partners. Formation   these include the European Regions Foundation for
of the group is possible after acceptance of the Program   Research in Education and Training (FREREF), the
Council and approved by the General Assembly. In           European Centre for the Development of Vocational
the years 2008 - 2013 Partnership task forces were         Training (CEDEFOP) or FOREM (institution of
engaged in, among others, support of the creation of       public employment services in Belgium). In Poland, the
Malopolska’s Standards for Educational – Training          Partnership collaborates with the Ministry of National
Services, development of a system of lifelong guidance     Education, Ministry of Labour and Social Policy,
in Malopolska and a system of graduates’ history           the National Centre for Supporting Vocational and
watch, as well as giving opinions on developments in       Continuing Education, Polish Agency for Enterprise
vocational education.                                      Development and the Institute for Educational
                                                           Research.
   Challenges
                                                               Thanks to that, partners are able to keep track of the
    Regional Strategy Documents: A New Strategy            important issues such as changes in adult education,
for 2020 – “Malopolska - Unlimited Possibilities” and      quality of training, subjective financing of education,
the Strategic Programme “Intellectual Capital and          study of the graduates’ fate, or the development model of
the Labour Market” create new challenges for the           career counselling. An opportunity to look at the latest
Partnership. They have been formulated in the “The         trends in lifelong learning is the annual international
Malopolska Partnership for Lifelong Learning Action        conference “Malopolska open to knowledge”, organized
Plan of looking forward to 2020.”                          in Krakow.

   As of 2013 the partners involved in the role of            It works!
experts in five thematic areas:
                                                              Partners talking about the benefits offered by the
1. programme of development attitudes towards              cooperation in the Malopolska Partnership for Lifelong
   lifelong learning and preparation to use the offer of   Learning, pay attention to the joint decision-making.
   lifelong learning;

2. lifelong guidance system;

3. programme of building mechanisms for validation
   and recognition of qualifications acquired via non-
   formal and informal way;

4. dissemination of subjective system of training
   financing;

5. programme to strengthen the capacity of the
   Partnership and its influence on the shape of public
   policies in the area of lifelong learning.

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The Malopolska Partnership for Lifelong Learning
The value of vote of each partner is identical, and the         Currently in Poland qualifications are broadcast in
issue raised at the meeting is solved only when all speak   the system of education and higher education, as well as
up.                                                         associations and professional organizations, operating
                                                            under different rules. Society does not have a complete
    The essence of partnership working is also mutual       and systematic know-how about where and how gain
respect and trust of the partners. Without that it an       qualifications, confirming competences. That’s why
effective cooperation would not be possible. The            it was so important to create, like in other European
partnership enables one to come to know another point       countries, Polish Qualifications Framework, which will
of view, the exchange of views and expands the network      allow the integration of different qualifications systems
of contacts, and thus many problems can be resolved         operating in Poland. It will be part of the Integrated
during phone calls, by e-mail or during informal            Qualification System, which navigation assumes:
conversations.
                                                                • development and implementation of solutions for
    Some of the tasks related to lifelong learning, of      the model of the Integrated Register of Qualifications;
which they became realized by Partners working in
the administration, in conjunction with a considerable          • preparation and testing of selected tracks validation
dispersion of accountability can be realized only in        / confirmation of competence and accumulation as well
the course of extensive consultations that are possible     as transfer of achievements;
within the Partnership.
                                                               • checking guidelines for quality assurance in the
    According to Partners, the Malopolska Partnership       context of navigation solutions;
for Lifelong Learning obeys the rule 4i, which provides
information,   inspiration,   triggers   initiative   and      • dissemination of knowledge on the Integrated
innovation.                                                 Framework of Qualifications.

                                                               Subjective education funding

                                                                One of the important elements of lifelong learning
                                                            policy in Malopolska is to create a coherent and
                                                            transparent system of quality assurance training, which
                                                            will help residents to choose quality products, and
                                                            learning institutions will mark tips on how to provide
                                                            services at a high level. On behalf of the Regional Labour
                                                            Office in Krakow an innovative project Malopolska
                                                            Standards for Educational and Training Services was
                                                            established in Poland, which was consulted with the
    Navigation of an integrated system of qualifications    Partnership.

    The Partnership is committed to develop innovative          In 2013, an operations centre Quality Assurance
solutions for lifelong learning. Consulting solutions       in Malopolska was started, which leads verification
within an integrated navigation qualifications              of training institutions for compliance with the
system, which is implemented in Malopolska by the           Malopolska Standards for Educational and Training
Educational Research Institute in collaboration with        Services. Only those institutions that receive the mark
the Regional Labour Office in Krakow.                       of quality, will be able to offer services within the system
                                                            of education financing entity.
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The Malopolska Partnership for Lifelong Learning
the lack of a belief that investing
                                                                                 in self-development can change
                                                                                 the job situation (the similar belief
                                                                                 has been expressed by inhabitants
                                                                                 in whole Poland). So let’s take
                                                                                 an effort of showing adults a
                                                                                 positive dimension of learning,
                                                                                 and making young people thirst
                                                                                 for knowledge. So was the idea to
                                                                                 create the Malopolska’s Learning
                                                                                 Day, organized since 2011 in the
                                                                                 first week of June.

                                                                                      The offer of Malopolska’s
   Malopolska’s train to a career                                                 Learning Day is free and addressed
                                                             to all people of the region, from the very young to the
    The Partnership has developed a regional service         elderly ones. They may take part in events, happenings,
assumptions about lifelong learning. “Malopolska’s           open lessons, competitions, family picnics, workshops,
train to a career”, launched in 2010 by the Regional         sports and street games.
Labour Office in Krakow, is one of the elements of
information policy in the region about the possibility           In turn, the promotion of educational and
of personal and professional development.                    professional counselling are: National Week of Career
                                                             and Competition Festival in Malopolska, in which
    It is a useful tool both for those who, regardless of    institutions gathered in the Partnership are involved
age and have already gained qualifications still want to     every year.
learn, as well as for institutions in Malopolska that deal
with learning. The service publishes, among others, news
and publications on learning, as well as information
about the implementation of educational projects in
Malopolska. Residents will find information about the
learning institutions, institutions of vocational guidance
and training offerings, they also have the opportunity
to use professional on-line educational and counselling
services.

   “Malopolska’s train to a career” is a platform for the
exchange of information between the members of the
Partnership. Welcome to www.pociagdokariery.pl.

   Promotion of lifelong learning

    The Partnership has been convincing people of
the region for many years that it is worth to learn. The
study does not leave any illusions: almost 60% of adult
residents do not learn, and the main reason for that is
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The Malopolska Partnership for Lifelong Learning
Examples of Partners

                            Contact person, e-mail, telephone:
                            xxxxxxx
                            xxxxxxxxxxxxxxx
                            xxxxxxxxxxxxxxxx

                                                             image: Freepik.com

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Academy of Physical Education in Cracow

   Al. Jana Pawla II 78,                                        Contact person, e-mail, telephone:
   31-571 Krakow, Poland                                        Maria Adamczyk
                                                                maria.adamczyk@awf.krakow.pl
                                                                Tel. +48 12 683 10 92

   The key role of your institution is:

  The Academy of Physical Education is a state university where about 4 thousand students study.
AWF conducts first and second degrees of bachelor’s and master’s degree.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    In my opinion, the essence of the Małopolska Partnership for Lifelong Learning is to promotion of an attitude open
to development and lifelong learning among students, engaging partnerships at regional and national level to co-create
strategies and programming documents exchange of knowledge, experience and good practices with domestic and foreign
institutions.

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Association of Management Consultants and Trainers

     Lobzowska Str. No 12/4                                      Contact person, e-mail, telephone:
     31-140 Cracov                                               Marek Tumiłowicz
                                                                 President of Management Board
                                                                 12 427 22 18 mobile 603 942 684

     The key role of your institution is:

    A leading and opinion-forming organization in Poland, associating an elite coaching environment, creating,
promoting and implementing work and education standards, which is a platform for the exchange of knowledge,
information and professional development of its members and supporters.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   A platform for cooperation and contacts for training and education organizations in Małopolska Region, which
develops and promotes the idea of lifelong learning based on best practices. It brings together people who want to do new
and useful things for those who value development and self-improvement.

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Career Services Cracow University of Technology

   Cracow University of Technology                               Contact person, e-mail, telephone:
   Warszawska Str. No 24                                         kariery@pk.edu.pl
   31-155 Cracov                                                 12 628 29 11

   The key role of your institution is:

    Support for PK students in entering the labor market through career counseling and training activieties,
assistance in the development of interpersonal skills.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   Opportunity to cooperate with institutions from the region, sharing ideas and good practices.

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Centre for Psychological and Pedagogical Counselling number 2 in
                                 Cracow
     street Siewna 23D                                           Contact person, e-mail, telephone:
     31-231 Krakow                                               Elwira Zadęcka
                                                                 e-mail: eliwrazadecka@wp.pl
                                                                 ph. +48 4156968, mobile +48 660637503

     The key role of your institution is:

    Our role is to provide with high-standard psychological and pedagogical services to children, their parents and
teachers through assessments, consultations, prevention, therapy as well as mediations. Our follow -up services
include individual and group therapy, support groups, social skills trainings, parenting courses and career guidance.
We work in coalition with social services, employment services and judicial system. Our initiatives are aimed to
improve the coordination between education, labour and health sectors. We are oriented into building success
oriented’ teaching strategies and promoting personal well-being and the idea of a lifelong learning..

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     The Partnership connects institutions operating in different sectors (Education, Labour Market, Business and Private
entrepreneurship), which constitutes a unique opportunity for our organizations’ development. By launching many
initiatives and projects, it creates a new solutions recognized nationwide; among other activities it certifies training
institutions, disseminates up-to-date research findings, maintains informational service – a website www.pociagdokariery.
pl, or provides learning opportunities for career counsellors and became an expert body for policy makers. Ultimately, it
meets the needs for an innovative and knowledge - based economy, makes a difference in our local communities and
supports personal and professional growth of residents in Malopolska Region.

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Centrum Kształcenia Ustawicznego im. Jana Matejki                                                (Centre of
                      Continuing Education)
   Os. Szkolne 21                                               Contact person, e-mail, telephone:
   31-977 Krakow                                                Krystyna Łabędzka
                                                                sekretariat@cku.krakow.pl
                                                                Phone number: 048 126445166

   The key role of your institution is:

   Centre of Continuing Education provides secondary and vocational education and training for adults.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    Develop cooperation between educational and vocational training institutions and institutions connected with the
job market to promote the lifelong learning in Malopolska region. Supporting the youth and adults in adaptation to the
changes on the job market by helping them in planning their vocational career and in efficient job searching.

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Centrum Kształcenia Zawodowego i Ustawicznego w Niepołomicach,
           Ośrodek Dokształcania i Doskonalenia Zawodowego
     ul. 3 Maja 2                                               Contact person, e-mail, telephone:
     32-005 Niepołomice                                         Anna Glińska – Grochal
                                                                oddz.niepolomice@onet.pl
                                                                12 281 00 21

     The key role of your institution is:

     Educating students in professions such as: a chef, a hairdresser, a salesperson. In addition, Adult education and
conducting courses and training.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    Exchange of knowledge, experience and good practices with various institutions operating in the Małopolska region,
promotion of an attitude open to development and lifelong learning among residents. Principle 4i, that is, it gives
information, inspires, releases initiative and innovation.

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Departament of Education, Municipality of Krakow

   Stachowicza 18                                                Contact person, e-mail, telephone:
   30-103 Krakow                                                 Dariusz Domajewski
                                                                 Deputy director of the Departament of Education
                                                                 e-mail: dariusz.domajewski@um.krakow.pl
                                                                 telephone: 12 616 52 00/02

   The key role of your institution is:

   Departament of Education, Municipality of Krakow is responsible for local educational policy, runs public
schools – administrative supervision.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The Malopolska Partnership for Lifelong Learning is very expedient and effective platform of changing information
from diverse subjects, which are closely associated with the adult education and labour market. Departament of Education
shere data about formal education in Krakow (schools, courses, occupations) and use the information about the situation
in the local and regional labour market to create the local educational policy.

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Educational Research Institute

     ul. Górczewska 8                                            Contact person, e-mail, telephone:
     01-180 Warszawa                                             Anna Kida
                                                                 a.kida@ibe.edu.pl
                                                                 573-444-572

     The key role of your institution is:

    The Institute participates in the realisation of national and international research and implementation projects,
including systemic projects cofinanced by the European Social Fund of the European Union. In 2018, the Committee
for the Evaluation of Research Institutions gave the Educational Research Institute its top ranking – category
A, highly assessing its scientific achievements, potential and the practical results of its activities. The staff of IBE
includes experts in pedagogy, sociology, psychology, economics, political science and other scientific disciplines,
with a broad spectrum of experience in teaching, public administration, non-governmental organisations and the
private sector.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The Małopolska Partnership for Lifelong Learning integrates the communities engaged in lifelong learning in the
region through the exchange of information and knowledge between institutions, and also implements joint educational
projects.

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Europejski Instytut Edukacji Engram Sp. z o.o.

   ul. Karpińskiego 22                                           Contact person, e-mail, telephone:
   30-657 Kraków                                                 Tomasz Lis-Wyczółkowski
                                                                 projekty@euroengram.edu.pl
                                                                 +48124338970, +48509050132

   The key role of your institution is:

    Europejski Instytut Edukacji Engram is the only certified school in Poland, which possess the prestigious
Znak Jakości Małopolskich Standardów Usług Edukacyjno-Szkoleniowych. The key role of EIE ENGRAM is
to share knowledge and experience through promotion of the effective learning methods, what is done with the
use of the most modern technologies.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The Malopolska Partnership for Lifelong Learning” integrates the institutions on the labour, education and training
market around 3 values: Professionalism, Partnership, Learning. Together we support the idea of Long Life Learning.
We educate our customers and build the awarness of the requirements and expectations that have to be set before training
companies. The effectiveness of training should be the standard! As we both organize trainings and also take part in
trainings we are for supporting the highest quality standards in the educational-training branch.

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Institute of Consulting

     leader of Sustainable Infrastructure Cluster                  Contact person, e-mail, telephone:
                                                                   Rafał Łobocki –Business Manager
                                                                   phone. 693994199
                                                                   mail: rl@instytutdoradztwa.com , www.klasterzi.pl

     The key role of your institution is:

    Institute of Consulting - Sustainable Infrastructure Cluster – a network of co-operation for the promotion,
development and implementation of sustainable construction and improving energy efficiency in Poland for :
    • Companies
    • Universities , schools, and R&D institutions
    • NGOs, self-governments and municipalities
    • Business support institutions
    Institute of Consulting is a Polish training and consulting centre specialising in promoting, development and
of energy saving technologies, modern construction and renewable energy sources in cluster centre of technology
transfer..

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The essence of The Malopolska Partnership for Lifelong Learning is support for regional lifelong learning policy. It is
also development of cooperation of institutions involved in its implementation in area of learning policy.

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Krakow Labor Office (GUP)

       ul. Wąwozowa 34                                         Contact person, e-mail, telephone:
       31-851 Kraków                                           Jacek Solarz, manager of vocational guidance
       e-mail: grodzki@gupkrakow.pl,                           e-mail: solarz@gupkrakow.pl
       telephone: 48 12 68 68 000                              telephone: 48 12 68 68 208

   The key role of your institution is:

   Professional activation unemployed people and support employers in the recruitment of employees.
   GUP performs tasks of the poviat self-government in particular in the scope of:
   1) labor market policy;
   2) implementation of the employment promotion program and activation of the local labor market as part of
      the urban strategy for solving social problems;
   3) implementation of labor market services;
   4) implementation of labor market instruments;
   5) registering unemployed and jobseekers;
   6) granting and paying benefits and other unemployment benefits;
   7) implementation of tasks in the field of vocational rehabilitation and employment of disabled people.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   The essence of the Małopolska Partnership for lifelong learning is to provide high-quality human resources for the
competitive and innovative economy of Małopolska.

                                                                                                                  21
Małopolska Centre for Entrepreneurship

     Jasnogórska 11 Street                                           Contact person, e-mail, telephone:
     31-358 Kraków, Poland                                           Małgorzata Baster
     sekretariat@mcp.malopolska.pl                                   e-mail: malgorzatabaster@mcp.malopolska.pl
     telephone: +48 12 37 69 100                                     telephone: +48 12 21 14 661

     The key role of your institution is:

     Implementation of the European funds, in three major fields: entrepreneurship, education and social policy.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The Partnership creates a key role in building a well-educated society in the region. Engagement a wide range of
institutions and their common actions bring new solutions necessary in the field of lifelong learning, which are adjusted to
the changing needs of our region. Only such undertakings make sense because they include the voice of institutions which,
due to the scope of their activities, have a chance to make a valuable contribution to the Partnership’s initiatives. Therefore
the Partnership provides a stable frameworks for developing the competences of the Małopolska’s residents at every stage
of their life.

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Małopolska Chamber of Craft and Entrepreneurship

   ul. św. Anny 9                                                   Contact person, e-mail, telephone:
   31-008 Kraków                                                    Janusz Kowalski - president
                                                                    sekretariat@izba.krakow.pl
                                                                    +48 12 4230747

   The key role of your institution is:

    Małopolska Chamber of Craft and Entrepreneurship is an independent organization which trains and
examines students in vocational training. Also our aim is to represent Member Companies and their economic
interest towards different authorities and to promote their activity in Poland and abroad. We combine tradition -
various types of events, fairs, cultural events with modernity thanks to the implementation of educational projects
and more. From 1 September 2014, the Chamber runs its own vocational school in the center of Krakow.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The main goal of the partnership is to bring schools closer to the business environment - to make the learning conditions
as close as possible to real conditions. This applies to teaching young people and adults to best prepare them for entry (or
return) to the labor market.

                                                                                                                          23
Malopolska Culture Institute

     ul. 28 Lipca 1943 17c                                      Contact person, e-mail, telephone:
     30-233 Krakow                                              Piotr Knas
                                                                0048 12 422 18 84
                                                                knas@mik.krakow.pl

     The key role of your institution is:

    We support the development of people of culture: animators, librarians, members of cultural societies and
informal groups, educators and teachers, museum workers, friends of the cultural and natural heritage as well as
employees of cultural institutions.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   Work jointly between sectors for the development of a good educational environment, in which qualitative, non-formal
and informal education is developed and available for all residents of Malopolska.

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Malopolska Regional Development Agency

   Street: Kordylewskiego 11                                       Contact person, e-mail, telephone:
   31-542 Krakow                                                   Anna Wełmińska
                                                                   e-mail: anna.welminska@marr.pl
                                                                   tel: 12-417-74-04, 604-190-189

   The key role of your institution is:

    Undertaking activities for the development of the region and shaping the policy of innovative development of
the region. Implementation of activities in the area of sustainable development and corporate social responsibility.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     The modern world places very high demands on flexible and quick adaptation of the labor market’s needs, new professions
and modern technologies. Technological progress and introduction of innovations in every aspect of human life require
constant growth of our knowledge and acquiring new competences. The Małopolska Partnership for Lifelong Learning
membership creates the opportunity of exchanging knowledge, experience and also supports the idea of lifelong learning.
Acquiring new skills and raising professional qualifications is not only the opportunity to maintain employment, but also
to find a better job. The subject matter is very significant in the context of regional development.

                                                                                                                         25
Małopolski Związek Pracodawców Lewiatan

     ul. Szlak 10/2a                                           Contact person, e-mail, telephone:
     31-161 Kraków                                             Kamilla Banasik-Brudny
     tel. 12 2940603, tel./faks 12 4215999                     banasik@pracodawcy.org.pl
     mzp@pracodawcy.org.pl; www.pracodawcy.org.pl              12 2940603, 12 4215999

     The key role of your institution is:

    The Employers Union of Malopolska LEWIATAN was established in 1999, as a regional non-profit employers’
organization. Nowadays, it unifies approx. 140 companies of the southern part of Poland, 92 % of which belongs
to the SME sector enterprises. Being a member of the Confederation LEWIATAN, MZP Lewiatan Malopolska
Lewiatan represents private employers operating in various areas of business. It also constitutes an integral part of
the Polish economic policy through its statutory participation in the process of creating law and social dialogue.

26
Poviat Labor Office in Oświęcim

Wyspiańskiego Street 10                                       Contact person, e-mail, telephone:
32-602 Oświęcim                                               Sylwia Jurecka
                                                              338444145 extension number: 1005
                                                              s.jurecka@pup.oswiecim.pl

The key role of your institution is:

Promotion of employment, mitigating of the effects of unemployment and vocational activation.

In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

Cooperation between different institution to elaborate the best and the most effective models of continuing education.

                                                                                                                    27
Poviat Labor Office in Tarnow

     pl. gen. J. Bema 3                                          Contact person, e-mail, telephone:
     Tarnow                                                      Barbara Borowicz
                                                                 barbara.borowicz@up.tarnow.pl
                                                                 14 688 23 52

     The key role of your institution is:

   Professional, modern and effective supply of services to the local labour market providing clients with the
greatest employment opportunities and employers with the best candidates for work.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   The partnership effectively integrates activities of various institutions for lifelong learning and contributes to the
development of an active approach to the acquisition of new qualifications.

28
Regional Centre for Social Policy in Krakow

   Piastowska Strett 32                                       Contact person, e-mail, telephone:
   30-070 Krakow                                              Joanna Liszka
                                                              e-mail: jliszka@rops.krakow.pl
                                                              phone: 48 12 422 06 36

   The key role of your institution is:

   The main aim of the Regional Centre for Social Policy in Krakow activities is the implementation of the
Malopolska Provincial Government’s tasks in the field of social policy and especially implementation the Regional
Strategy for Social Inclusion. The areas of activity :
   • Development of comprehensive and effective child and family support system
   • Training for employees of the social welfare sector
   • Social activation and prevention of the social exclusion of elderly people
   • Development and strengthening of the foster care and adoption system
   • Domestic violence prevention
   • Equal opportunities for disabled people and prevention of their social exclusion

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   • Promoting and developing lifelong learning idea,
   • Cooperation platform between institutions connected with the education and training – exchange of information
between institutions,
   • Information about interesting initiatives, projects, results of social research.

                                                                                                               29
Safeteam Sp. z o. o.

     ul. Opolska 12b                                             Contact person, e-mail, telephone:
     31-323 Kraków, Poland                                       Paweł Kozioł – CEO
                                                                 pawel.koziol@safeteam.pl
                                                                 +48 515 873 733

     The key role of your institution is:

   SAFETEAM offers heavy equipment operator training which include operation of backhoes, bulldozers,
excavators, wheel loaders, scrapers, all-terrain fork lifts, crane, work platforms.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     The essence of Malopolska Partnership for Lifelong Learning is possibylity to meet interesting people which develop
lifelong learning in Malopolska. This is the area of activity for SAFETEAM too.

30
SZKOŁA GÓRSKA - Niepubliczna Placówka Kształcenia Ustawicznego

    Łętowe 277                                                       Contact person, e-mail, telephone:
    34 – 733 Mszana Górna                                            Teresa Przybylska
                                                                     e-mail: szkola@szkolagorska.eu
                                                                     tel.: +48601230460

    The key role of your institution is:

   Education for adults, mostly in the field of sport instructors of various specialities. Courses, training sessions,
seminars. On-site and online with e-learning tools.

    In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The essence of “The Malopolska Partnership for Lifelong Learning” is being a platform of information sharing between
the partners. Awareness of the new trends and technologies makes it possible to adjust education offer to the needs of adults
who completed their formal education. It is necessary to learn about the requirements of these people and about the changes
taking place in their work and lifestyle. The fact, that qualifications are becoming increasingly temporary in their character,
educational institutions need to adjust the content and methodology of their courses. This is why the access to information
and the possibility of exchange of information are so important.

                                                                                                                            31
The Marshal’s Office of the Malopolska Region -
                            Department of Education
     Urząd Marszałkowski Województwa Małopolskiego                Contact person, e-mail, telephone:
     Departament Edukacji                                         Dariusz Styrna
     Os. Teatralne 4a, 31-945 Kraków                              Director of the Education Department
     e-mail: ek.sekretariat@umwm.pl                               tel. 12 61 60 700

     The key role of your institution is:

     The Region (The Marshal’s Office) :
     1) is the governing body (administrative supervision) for the teacher training center, libraries, art and sports
        schools, special schools, e.t.c.);
     2) cooperates with entities responsible for education, vocational education and higher education as well as
        labor market and economic development;
     3) prepares and implements projects financed from EU programs in the field of education development and
        vocational education and lifelong learning – in regional and interregional fields.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The essence of „The Malopolska Partnership for Lifelong Learning” is to strengthen the links and cooperation between
the regional actors, which guarantees the consistency and synergy of actions and information flow. The Partnership supports
the development of LLL at regional level and enables practice sharing.

32
Wyższa Szkoła Turystyki i Ekologii / The University College
                        of Tourism and Ecology
   ul. Zamkowa 1                                                Contact person, e-mail, telephone:
   34-200 Sucha Beskidzka                                       Marek Nocoń, PhD
                                                                mareknocon@wste.edu.pl
                                                                +48 33 874 54 27

   The key role of your institution is:

   Education, scientific research, consulting in field of Tourism and Leisure, Computer Sciences, Social Sciences.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

   The main aim is development of cooperation between HEI’s, promotion of education among citizens of region, creation
new solutions in area education.

                                                                                                                   33
The Vocational Education Centre in Katowice

     Zakład Doskonalenia Zawodowego w Katowicach              Contact person, e-mail, telephone:
     ul. Krasińskiego 2                                       Grzegorz Gaik
     40-952 Katowice                                          Head of the Education and Pedagogical Supervision
                                                              Department
                                                              Phone:0048 32 603 77 24,
                                                              e-mail:g.gaik@zdz.katowice.pl

     The key role of your institution is:

    The Vocational Education Centre (ZDZ) in Katowice is the oldest vocational education company in Silesia
with it over 90 years of tradition since it started its activity in 1926.ZDZ Katowice operates through the network
of 24 vocational education centres and 53 non-public schools having the rights of public schools in the area of
the Śląskie Voivodship and selected counties of the Małopolskie and Łódzkie Voivodships. Our educational
offer is addressed to companies, institutions and individual recipients, including employed persons and persons
looking for a job, improving their knowledge and professional skills, changing a profession, both the adult and the
youth. At our training courses, we teach almost 20,000 persons at over 200 faculties and specialities per annum.
Since the beginning of our activity, almost 2,350,000 persons have acquired professional qualifications at our
training courses. The Centre provides top quality educational services and continuously improves its development

34
strategies and concepts. Our major goal is to meet our customers’ requirements and expectations. To fulfil the
needs of course participants and students of our schools, we develop and publish our own publications in the form
of manuals, scripts and other training materials. ZDZ, as the first educational institution in Poland, obtained ISO
9001 quality certificate in 2000. ZDZ in Katowice actively participates in the execution of projects co-financed
from EU fund, The European projects organised by the Centre have involved over 70 thousand beneficiaries in
total. As a complementation of above activities ZDZ Katowice also offer assistance in job choosing or changing,
improving qualifications by providing career counselling, complex services related to professional, business,
psychological consultancy and job agency..

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    Zakład Doskonalenia Zawodowego in Katowice as the institution of labour market, education and training is
the member of “ the Malopolska Partnership for Lifelong Learning” because it wants to implement the objectives of
the Partnership, among others: ensuring the availability of information and educational services, e.g. training, career
counseling for every resident, regardless of where he lives or what age he is - ensuring the quality of services provided -
developing and applying innovative quality standards – MSUES.

    „The Malopolska Partnership for Lifelong Learning” allows cooperation of the institution of labour market and
educational units of the region. The cooperation of regional companies, exchange of knowledge, experience and good practice
is important in developing and undertaking innovative educational solutions that will adequately meet the region’s needs.

     „The Malopolska Partnership for Lifelong Learning” supports and inspires for innovative activities in the field of
lifelong learning, education with and career guidance..

                                                                                                                        35
Vocational Training Center in Cracov

     ul.Wybickiego 3a                                              Contact person, e-mail, telephone:
     31-261 Kraków                                                 Dorota Chudy
                                                                   poczta@zdz.krakow.pl
                                                                   +48 12 629 85 00, + 48 12 629 85 65

     The key role of your institution is:

    Vocational Training Center educates and trains both young people and adults. Main fields of activity are:
vocational training, education in the school system, qualifying exams. Training workshops produce and render
services in mechanical, electronic, electrical and timber sector.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    The partnership brings together institutions that often compete with each other on a daily basis and encourage them to
discuss the quality of the educational offer and future challenges in education. Public and private institutions, employers,
schools or non-profit organizations have their place in this partnership and it allows us to get to know different points of
view on the issues of lifelong learning.

36
Voluntary Labour Corps in Malopolska

   Al. Słowackiego 44                                           Contact person, e-mail, telephone:
   30-018 Cracow                                                Krzysztof Świerczek
   www.malopolska.ohp.pl                                        tel./e-mail: 12 633 07 06
                                                                malopolska@ohp.pl

   The key role of your institution is:

    VLC performs state tasks directed towards teenagers over 15 years of age, and the unemployed under 25 years
of age, that include employment services, counteract social marginalization and social exclusion, as well as tasks
related to education and upbringing.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    In our opinion, the essence of the partnership is the development of cooperation between institutions operating in
the areas of education, training, employment. The partnership focuses on the exchange of knowledge, experience and good
practices with domestic and foreign institutions, gives information, inspires, releases initiative and innovation.

                                                                                                                    37
Regional Public Library in Kraków (RPLK)

     ul. Rajska.1                                                  Contact person, e-mail, telephone:
     31-124 Kraków                                                 Lidia Maria Jedlińska
     +48 12 37 52 238; 791 91 91 08                                main specialist of social integration
                                                                   mjedlinska@rajska.info

     The key role of your institution is:

    Regional Public Library in Kraków (RPLK) run by regional self-government is the main public library in
Malopolska Region.
    It carries out a wide range of educational and cultural activities for at local and regional levels for various
generations. In particular, a comprehensive „School @ Active Senior” program has been implemented since 2007
in partnership with the Polish-German Association in Krakow which is addressed to the seniors.
    „School @Active Seniors” provides older people with free life-long learning activities. Through courses,
seminars and events, older people are encouraged to pursue their interests and hobbies while joining the information
society, meeting new people, and becoming active citizens.
    More concerning S@S, also concerning its current activities, is available at its website: sas.tpnk.org.pl.

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     Partnership brings together various institutions, organizations and companies, which makes it possible to:
     • cooperate multilaterally,
     • exchange experience and good practices,
     • increasing the knowledge and skills of employees.

38
Voluntary Labour Corps performs

   Centrum Edukacji i Pracy Młodzieży Ochotniczych                Contact person, e-mail, telephone:
   Hufców Pracy                                                   Krzysztof Borek
   ul. Rejtana 18                                                 k.borek@ohp.pl
   33-300 Nowy Sącz                                               +48 18 441-35-87

   The key role of your institution is:

   Voluntary Labour Corps performs is a public institution that perform tasks for teenagers over 15 years of
age, and the unemployed under 25 years of age. Voluntary Labour Corps’ services include employment services,
counteract social marginalization and social exclusion and tasks related to education and upbringing.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     The point of „The Malopolska Partnership for Lifelong Learning” is to set up conditions for comprehensive development
to guarantee high quality of human resources in Malopolska. These actions are the most important in the field of creating
competitive and innovative economy of the region. In order to achieve this goal an open approach to development and
lifelong learning among residents is must.

                                                                                                                       39
Youth Education and Labour Center The Voluntary Labour Corps
                               in Tarnów
     ul. Mościckiego 27                                           Contact person, e-mail, telephone:
     33-100 Tarnów                                                Adam Potempa
                                                                  e-mail: ceipm.tarnow@ohp.pl
                                                                  tel. nr: 14 621 95 64

     The key role of your institution is:

   The Youth Education and Labor Centre in Tarnów is an organizational unit of The Voluntary Labour Corps
which deals with the widely understood vocational activation of young learners and job seekers aged 15-25.
   One of the main tasks of CEiPM is to counteract unemployment and alleviate its effects among graduates of
secondary and tertiary education and those already qualified but unemployed and threatened with unemployment.
   CEiPM offers basic labor market services through career guidance, organizing training and apprenticeship
courses qualifying or retraining, and workshops to learn how to move around the labor market..

     In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

     The Malopolska Partnership for Lifelong Learning ensures:
     • cooperation of institutions acting for the labor market
     • undertaking joint initiatives to support professionally passive people
     • easier contact with people at risk of social exclusion
     • promoting of learning in various forms and at different stages of life, depending on development needs
     • facilitating access for people interested in good quality education and obtaining qualifications appreciated in the
       country and abroad.

40
Zespół Placówek Kształcenia Zawodowego

   ul. Zamenhofa 1                                                  Contact person, e-mail, telephone:
   33-300 Nowy Sącz                                                 Ryszard Stojak
                                                                    r.stojak@ckp-ns.edu.pl
                                                                    +48 18 443-82-13

   The key role of your institution is:

    We provide practical training for youth and adults in the form of apprenticeships and practical classes. The
areas of education are the electrical and electronic industry, the IT industry and the mechatronic industry. We
carry out tests confirming professional qualifications.

   In your opinion, what is the essence of “The Malopolska Partnership for Lifelong Learning”?

    Partnership for lifelong learning is an excellent opportunity to exchange experiences. It gives the opportunity to observe
good practices and trends in lifelong learning. A valuable initiative and success of the partnership is the implementation of
the Małopolska Standards for Educational and Training Services (MSUES).

                                                                                                                           41
ZESPÓŁ SZKÓŁ BUDOWLANYCH NR 1
                                  W KRAKOWIE

                                                We are heirs
                                             Technical Institute
                                                  founded
                                                     by
                                            Szczepana Humberta,              he is among the top
                                                                             200 technicians
              fields of                                                      in Poland
              study
              TECHNIKUM BUDOWLANE
              SZKOŁA BRANŻOWA I i II degree

             EU Projects :
             -CENTRUM KSZTAŁCENIA ZAWODOWEGO
             -MAŁOPOLSKA CHMURA EDUKACYJNA

                                    Zespół Szkół Budowlanych Nr 1

     ul. Szablowskiego 1                                     Contact person, e-mail, telephone:
     30-127 Kraków                                           Director: mgr Andrzej Mielczarek
     www.zsb1.pl                                             Career counselor mgr Halina Polaska
                                                             phone: (12) 637-48-82
                                                             zsbnr1@poczta.onet.pl

     The key role of your institution is:

   Our students participate in UNION PROJECTS --- they are visiting construction companies and .. cities,
European Parliament ... .REALIZING holiday STAY at employers.

42
KKRAKOWSKA CONSTRUCTION

        Our students participate in UNION PROJECTS --- they are visiting
        construction companies and .. cities, European Parliament ... .REALIZING
        holiday STAY at employers

      CONTACT
Zespół Szkół Budowlanych
Nr 1
        30-127 Kraków
     ul. Szablowskiego 1

Director: mgr Andrzej Mielczarek
                                           www.zsb1.pl
                                     telefon: (12) 637- 48- 82
                                     zsbnr1@poczta.onet.pl
 Career counselor mgr Halina Polaska
                                        fax: (12) 637-19-09

                                                                                   43
T     he Quality Label of Małopolska Standards
                                                            and entrepreneurs partnered with the Małopolska
                                                            Partnership for Lifelong Learning. From start to finish,
for Education and Training Services is a confirmation       the work on the Standards was guided by the objective
that training and consulting are carried out at the         to effectively use public funding for these services.
appropriate level, the company is managed well, and the     The Standards were created to promote solutions
quality of services provided is checked and monitored       and practices conducive to matching the needs, good
by a public institution. Before granting of the label,      organisation, substantive reliability, and, most of all,
there is a thorough independent external audit, which       high efficiency of education and training services. The
includes training and advisory activities in the area       Standards became the basis for the development of
of service organisation, members of staff, and quality      self-assessment tools, as well as audit procedures for
management.                                                 institutions providing education and training services.
                                                            A positive completion of the audit leads to the awarding
    The strengths of Małopolska Standards for
                                                            of the Quality Label of Małopolska Standards for
Education and Training Services certification are the
                                                            Education and Training Services to the institution.
transparency of the process (you may find all information
about the terms and conditions at www.msues.pl), as             The training market is changing — apart from
well as the support in implementing the Standards           training, companies offer also consulting services,
from the staff of the Centre who in April 2018 had          coaching, and career counselling. These services are
carried out over 240 audits. The most vital elements        often combined, and even seep into each other. To
of the certification are: an independent external audit,    answer these innovations we updated Standards,
run by authorised auditing institutions, and then           officially publishing them as Małopolska Standards for
supervision of institutions holding the Quality Label       Education and Training Services 2.0. For several years
of Małopolska Standards for Education and Training          now, you can formally confirm the compliance of the
Services, which were entered in the relevant register.      services provided by a company with the Standards,
Since the quality of certification depends on the quality   and take the verification process. Such a possibility
of the audit, auditing institutions and auditors have       is provided by the Centre for Quality Assurance
to meet strict quality requirements and complete a          of Education in the Voivodeship Labour Office in
mandatory development programme.                            Kraków. This label also confirms fulfilling the quality
                                                            requirements for the training and consulting services in
    For years, the Małopolska region has focused on
                                                            the Development Services Database maintained by the
pursuing the high quality of development services,
                                                            Polish Agency for Regional Development. After several
which was finalised in 2010 with the establishment
                                                            years of implementing the Małopolska Standards for
of Małopolska Standards for Education and Training
                                                            Education and Training Services certification, we may
Services (hereinafter referred to as “the Standards”),
                                                            be positive that the Standards determine the expected
created in cooperation with training companies
44
level of quality of consulting services, and were prepared   the regional government, runs a system for the quality
as a direct response to the expectations of clients          management of training and consultancy services,
(including entrepreneurs).                                   based on Małopolska Standards for Education and
                                                             Training Services. The Centre for Quality Assurance
    The system also provides support in implementing         of Education appointed for this purpose is responsible
standards. Individual consultations for companies in         for ensuring the proper quality of training and
the Centre for Quality Assurance of Education, and           consulting services in the region. Although the system
a guidebook to the Standards serve this purpose. The         is regional, the Quality Label of Małopolska Standards
latest publication The Guidebook to Małopolska               for Education and Training Services may also include
Standards for Education and Training Services 2.0 is         companies from other parts of Poland which train and
the result of the work of many communities for the           consult in the Małopolska region, or intend on entering
quality of training and consulting services. It takes        this market.
into account the experience of service providers,
organisations associating service providers, as well as          The first version of the Standards, developed in
the Centre for Quality Assurance of Education, and           2012, referred to what at the time of their creation was
auditors participating in the certification process. The     the mainstream of activities related to adult education.
guidebook is a great source of tips and ideas on how to      The understanding of an education and training service
provide services supporting the development of people        was therefore narrowed down to services functioning
and enterprises. The guide contains examples of good         on the market as courses, workshops, or trainings for
practices and tips on what to do to improve the quality      personal, interpersonal, and managerial competences,
of development services offered by a company. The            as well as some inductions and lectures. Therefore, a
Guidebook to Małopolska Standards for Education              criterion for recognising something as an education
and Training Services 2.0 is a practical support for         and training service is not only a focus on competence
institutions interested in applying for the Quality Label    development, but also on teaching and compliance
of the Standards. It allows you to plan the certification    with the previously adopted programme. After the
process well, and, simultaneously, not waste time            Standards have been around for 5 years, their scope has
which is invaluable in business. It is worth using the       expanded — conclusions from audits, expectations of
Guidebook to do self-assessment of compliance with           clients and training institutions, as well as the growing
Małopolska Standards for Education and Training              market diversity have created the need to refer to
Services. Items helpful to accomplish that include the       forms of supporting development, such as coaching,
Guidebook’s framework audit plan and other ideas             mentoring, counselling, and career guidance, as well as
stored there for further development of organisations        facilitation and confirmation of learning outcomes. The
which “already have quality.”                                new definition therefore covers all structured actions
                                                             aimed at strengthening or confirming competence, not
    The Quality Label has been awarded from 2013.            limited to “teaching.”
At that time, the certification was accompanied by a
test of subjective systems for financing of trainings in
Małopolska. 147 Quality Labels awarded for 3 years
have been recognised in the Development Services
Database, which is part of the currently operating
system, including training and development vouchers.

   Since 2016, the Voivodeship Labour Office in
Kraków, as an institution implementing the tasks of

                                                                                                                   45
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