The Medical Futility Experience of Nursing Professionals in Greece

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The Medical Futility Experience of Nursing
Professionals in Greece
Polychronis Voultsos (  pvoultsos@auth.gr )
 Aristotle University of Thessaloniki
Anna Tsompanian
 Democritus University of Thrace
Alexandra K. Tsaroucha
 Democritus University of Thrace

Research Article

Keywords: Nurses/Nursing professionals, futile medical care/treatment, Good/Bad Death,
Dignified/Undignified Death, Suffering.

Posted Date: June 29th, 2021

DOI: https://doi.org/10.21203/rs.3.rs-640172/v1

License:   This work is licensed under a Creative Commons Attribution 4.0 International License.
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Abstract
Background
Providing futile medical care is an ever timely ethical problem in clinical practice. While nursing personnel
are very closely involved in providing direct care to patients nearing the end of life, their role in end-of-life
decision making remains unclear.

Methods
This is a prospective qualitative study conducted with experienced nursing professionals from December
2020 through May 2021. Individual in-depth qualitative interviews were conducted with sixteen
participants. We performed a thematic analysis of the data.

Results
Importantly, many participants were half-hearted in their attitude towards accepting or defining futile
medical care. Furthermore, interestingly, emerged a list of well-described circumstances, under which the
dying process is most likely to be a “bad and undignified” process. These circumstances reflected
situations revolving around: a) pain and suffering, b) treating patients with respect, c) the appearance
and image of the patient body, and d) the interaction between patients and their relatives. Fear of legal
action, lack of regulatory framework, physicians pressured from (mostly uninformed) family members
and physicians’ personal motives were reported as important reasons behind providing futile medical
care. It is highlighted the nursing professional’s role as participant in decisions on futile care and as
mediator between physicians and patients (and family members). Furthermore, it is prioritized the
patient’s role in decisions on futile care. It is highlighted the impact of patient’s effort to keep themselves
alive on nursing professionals’ willingness to provide care. Providing futile care is a major factor that
negatively affects the nursing professionals’ inner attitude towards performing their duties. Finally, the
psychological benefits of providing a futile medical care are highlighted, and the importance of the lack
of adequately developed end-of-life care facilities in Greece is emphasized.

Conclusions
These findings enforce our opinion that futile medical care should be conceptualized in the strict sense of
the term, namely, as caring for a brain-dead individual or a patient in a medical condition whose
continuation would most likely go against the patient’s presumed preference (strictly understood). For a
great part, our findings were consistent with prior literature. However, we identified some issues that are of
clinical importance.

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Background
Medical futility is a long-held concept. It was introduced in the 80’s as a distinct concept of bioethics,
which however, is not a well-defined concept. It is extremely difficult (if not unattainable) to precisely
define medical futility. The American Medical Association Council on Ethical and Judicial Affairs was of
the opinion that medical futility is "inherently a value-laden determination" and stated: “a fully objective
and concrete definition of futility is unattainable” [1]. It is arguably stated that medical futility is "an
elusive concept" [2] like other terms such as love and art [1]. While medical futility was initially strictly
conceptualized as based on evidence-based medical judgments, over the last decade it was turned out to
be broadly conceptualized as based on not only medical but also value judgments [3]. Katz recently and
in consistency with previous literature [1] states that “futility in medicine has been defined as excessive
medical intervention with very little prospect of altering the clinical outcome in a positive manner” [4].
Katz attempted to provide a broad definition and states “If treatments fail to release our patients from the
preoccupation with the illness and do not allow them to pursue their life goals, then perhaps that
treatment is futile” [4].

White et al. put it best in saying “futile treatment has been commonly understood in two senses: firstly,
the likelihood that treatment will confer patient benefit is unacceptably low (quantitative futility);
secondly, the quality of the resulting patient benefit is unacceptably low (qualitative futility)” [5]. Note,
however, that it has been argued that the concept of medical futility (broadly understood) comprises four
aspects: a) The chance of success, namely, achieving the desirable goals is extremely low. b) There is
consent of patients or their surrogates. c) The patient’s quality of life is poor. d) The consumption of
medical resources is not proportional to the expected benefits. Every single health professional may make
a different judgment with regard to these aspects when considering the situation of a particular patient
[1].

Nursing professionals are frequently confronted with situations where they believe providing further
treatment is no more beneficial to the patient while imposing extra suffering to them. By profession,
nursing professionals are very closely involved in providing direct care to patients who may be in the final
stage of life and especially near death. They may be in prolonged, continuous, and intense contact with
these patients. Nursing professional’s role is related to (both physical and narrative) proximity, namely,
nearness to the patient’s body while understanding his or her story [6]. At least in many developed
countries, the majority of deaths occur in hospital settings against patients’ wishes. As nursing personnel
spend the most time with the patient and the role of nursing professionals in end-of-life decision making
remains unclear [7], further investigation is needed to find out more about their perceptions on “futile
treatment’.

Medical futility still remains a key priority research topic for clinical ethics. In Greece, few research has
been conducted on this topic. This study aims to contribute to filling this knowledge gap. We conducted a
qualitative research involving in-depth interviews, focused on investigating the medical futility
experiences of nurses with long history of caring for severely ill or terminally ill patients.

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Methodological Aspects
Objective
The present work is a prospective qualitative research study centered on exploring the descriptions of
nursing professionals’ lived experiences and attitudes towards futile medical care. Data were collected
through semi-structured in-depth interviews conducted in person (face-to-face) with 16 experienced
nursing professionals between December 2020 and May 2021.

Research questions
The primary research question that defined the focus of this study was as follows:

What are the experienced nursing professionals’ lived experiences of medical futility in Greece?

The secondary research question was as follows:

What are the factors (if any) that can cause experienced nursing professionals to consider a medical
intervention as futile?

Research team
PV is an Associate Professor of Medical Ethics. AT conducted the interviews. She has a degree in Nursing
and a degree in Law. She has a master’s degree in extracorporeal circulation and was pursuing a
Postgraduate degree on ICUs (expecting to graduate), and a Postgraduate degree on Bioethics at the time
of the study. AKT is a Professor of Experimental Surgery.

Study design
Theoretical framework
Thematic analysis was selected as the methodological orientation to underpin the study.

Participant selection
Purposive sampling was used to identify experienced nursing professionals who potentially had
professional lived experiences of medical care considered as futile. The participants represented a wide
range of ages and previous work experience in nursing. All the participants had graduated from university
nursing schools. Thirteen out of the 16 participants in this study possessed a Master degree, with one
participant being in possession of a doctorate degree. Initially, we approached nursing professionals who
might meet our inclusion criteria using the interviewer’s (AT) personal contacts. Potential participants
were approached in person, by phone or by email and then contacted by phone to schedule an interview.
None of the potential participants refused to participate or dropped out. Recruitment continued from
December 2020 through May 2021, reaching a total of sixteen participants. After first contact, all the
individuals were told that the purpose of the study was to better understand the medical futility
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experience of nursing professionals in Greece and that the interview was expected to take between 30
and 60 min to complete. After agreeing to participate, the participants received a brief explanation of the
objectives and the policies regarding anonymity, voluntary participation and confidentiality of the study.

Setting
The interviews were conducted in neutral places of the participant’s choice. All interviews were held in
quiet places with a comfortable environment. As phenomenological researchers, we were interested in
describing the participants’ experiences while maintaining a natural (normal, unreflective and effortless)
attitude. No one aside from the participant and interviewer was present at the interviews.

Description of the sample
The inclusion criteria for participation in the study were (1) being working in Greece as a nursing
professional for at least ten years, and (2) being experienced in providing care for severely or critically ill
patients for at least ten years. Furthermore, participants should be (3) graduates of university nursing
school. We thought that nursing professionals who had graduated from university schools could get an
in-depth understanding of futile care and better express their experiences and perceptions on it. The
selected study participants (N = 16) were experienced nursing professionals with considerable work
experience in caring for severely or critically ill patients. None of them had worked in settings where
severely or critically ill patients were not included. Participants were diverse in terms of age, gender
identity, work experience and educational background. The age of the participants ranged from 30 to 52
years, with the majority being between 39 and 52, The mean (standard deviation, SD) age of the
participants was 41 (SD = 6) years. The years of previous work experience ranged from 10 to 29, with the
majority being between 14 and 29 years. The mean (SD) previous work experience of the participants
was 17.5 (SD = 6) years. All participants resided in Athens. The participant characteristics are presented
in Table 1.

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Table 1
                                           Participant characteristics
                             Participant      Work experience     Age    Gender

                             P1               20                  48     Male

                             P2               29                  52     Female

                             P3               18                  43     Female

                             P4               22                  41     Female

                             P5               25                  45     Female

                             P6               20                  47     Male

                             P7               10                  36     Female

                             P8               10                  39     Male

                             P9               12                  36     Female

                             P10              10                  33     Female

                             P11              14                  37     Female

                             P12              23                  41     Female

                             P13              16                  40     Female

                             P14              18                  41     Female

                             P15              24                  50     Female

                             P16              10                  32     Female

Data collection
The interviews were conducted face-to-face. The development of the interview guide was based on review
of the relevant literature. As a first step, the interview guide was pilot-tested. The guide was slightly
refined based on the initial results from a few interviews to allow the participants to better understand the
specific issues being asked in the questions. Then, we developed an informal grouping of topics and
questions that the interviewer could ask in different ways for different participants. The interview guide
covered a number of topics to capture a wide range of the participants’ lived experiences. These topics
were related to a) the factors that can cause nursing professionals to deem an intervention as futile care,
b) the reasons behind providing futile medical care, and c) the consequences of providing futile medical
care. The participants were encouraged to expand upon the examined topics. They were asked broad
questions and encouraged to respond in a conversational way to express themselves. The interviews
were semi-structured and started with questions such as “What does futile medical care mean to you?” (a
grand tour question to make the participant comfortable), “What would motivate or did motivate you or
other healthcare professionals to deem a medical treatment as futile?”, “What factors would contribute to
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your patient experiencing a ‘good death’ or a ‘dignified death’?”, “What was it like to be a nursing
professional caring for a patient receiving futile medical care?”, “Can you please describe in detail what
were your responses to providing futile medical care?”, “How do you think others perceive providing futile
care?”, “What does dying a ‘good and dignified death’ mean to you?” and “What do you know about other
health professionals experiences or attitudes towards providing futile care?”. Additional questions were
asked to elicit more detailed explanations and identify the essential themes of nursing professionals’
perceptions on futile medical care.

The interviewer audio-recorded the interviews to collect the data. In addition, field notes were made after
the interview to record nonverbal behavior patterns, as well as procedural and contextual aspects of the
interviews, which enabled deeper and contextual critical reflection on the data collected. The interviews
lasted from 38 min to 55 min each (mean 44 min). We stopped data collection when we believed data
saturation was reached, namely, when no additional information was obtained from further interviews.
The interview transcripts were not returned to the participants for their comments and/or corrections.

Data analysis
Qualitative data were analyzed using thematic content analysis [8]. Verbatim transcription of the audio-
recorded narratives was performed. We followed Gibbs’ advice on demonstrating qualitative reliability [9].
Using this perspective, we carefully examined, verified and repeatedly read the transcripts to obtain a
good sense of the participants’ narratives [8]. We constantly compared the data (as described by Patton
[10]) to ensure that the codes were used consistently. The data obtained from the interviewees were
thematically categorized and analyzed. Open coding was used to identify quotations related to our
research questions. Three data coders coded the data. We did not provide a description of the coding tree.
After summarizing these quotations in notes, we grouped phrases reflecting the same context to form
categories and subcategories that might represent starting points for the results of the study. Then, the
transcripts were reread and were constantly compared with the list of categories and subcategories to
identify further phrases in transcripts that might help address the research questions. Therefore, we
strived to capture and investigate in depth all aspects of the participants’ narratives related to the
research goal. Moreover, we coordinated communication and shared analyses.

A data management software program (NVIVO, 2015) was used to secure and further refine the
systematic character of the analysis. The participants did not provide feedback on the findings.
Participant quotations are presented to illustrate the themes and findings. Reflexive thinking was used
throughout the research process to reduce unintentional personal bias. Each of us engaged with the other
researchers to limit research bias.

Ethical Considerations
The interviews were conducted in neutral places of the participant’s choice, thereby ensuring privacy and
confidentiality and minimizing environmental impact. We adhered to the ethical principles of anonymity,

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voluntary participation and confidentiality. The participants’ anonymity and confidentiality were
maintained throughout the study: to preserve their anonymity, pseudonyms were used to describe
participants in this study, and the interviews were registered and stored in a strictly confidential fashion.

Results
Participants’ perceptions of futile care varies depending on the patient’s condition and the personal
perspective of patient’s condition. The perceptions of the participants in our study on medical futility are
related to moral values to respect patient wishes, ease suffering, maintain truthfulness and distribute
scare healthcare resources appropriately.

1. The concept “futile medical care”
While participants might each have a familiar sense of what we would mean by invoking the term “futile
medical care”, the term was not explicitly defined. Several participants in this study have shown cautious
attitude towards labelling a medical treatment as futile. Our data analysis suggests that this is because
participants not only realized the difficulty of providing a clear definition of the entity “futile treatment”,
but also were hesitant as to whether they could view a life sustaining medical treatment as futile.
However, participants view the concept “futile treatment” as familiar. They appeared to have a sense of
the term “futile medical care”. Some participants viewed the concept “futile medical care” as quantitative
futility, sone other participants viewed it as qualitative futility, with some participants attempting a mixed
approach.

More precisely, 7 out of the 16 participants in this study (P4, P7, P9, P11, P13, P15 και P16) felt that
providing medical care to patients with no life expectancy is providing futile care. However, they did not
attempt further to define the term “life expectancy”. Please note that most important things can be said or
experienced in the last hours of the patient. Two out of the 16 participants (P8 and P12) felt that a
medical care that cannot improve patient’s quality of life is futile, without however attempting further to
define the term “quality of life” in the context of end-of-life care. Three participants (P3, P5 and P6) said
that futile care is an ineffective care without attempting further to define what is meant by the term
“ineffective”. Participant P14 viewed as futile the treatment that proves harmful to the patient in the
sense that it imposes extra pain or suffering.

Interestingly, several participants (P1, P2, P10 and P14) expressed explicitly their concerns about labelling
a medical care as futile. Participant P2 said that had difficulties in defining the concept “futile medical
care”. More precisely, participant P2 said, “it is difficult for someone to determine situations that could
cause health professionals to consider a medical intervention as futile”. She said that she learned from
her professional experience that many elderly people are discharged alive from the intensive care units.
Furthermore, she attempted to provide a definition based on survival rates and quality of life. In a similar
vein was participant P1. In addition, the following interview quotes are indicative of the difficulty of
providing (or reluctance to provide) a clear definition of the concept “futile medical care”. Participant P1

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suggests that “the concept ‘futile medical care’ needs to be discussed by an international scientific
community”. Participant P6 suggests that “the determination of medical futility can only be made within
the context of clinical situations, which however, should be clearly outlined”. Participant P13 said, “there
is[the concept] “futile medical care” but…I don’t know [if it is morally right to accept it] …”. Participant P10
said, “…a medical intervention…perhaps…must never be labelled as futile…”. Participants P1 and P14
declared, “I do not like the term futile medical care” and “the concept futile medical care is a hard
concept”, respectively.
2. Patient’s reliance on machines – Technological
dependency
Participants P5 and P6 believed that mechanical support should only be provided in patients who have
chance of recovery from being dependent on them. Interestingly, however, some participants expressed
strong reservations on this view. Participant P10 emphasized that “technology by itself cannot make it
futile to further provide medical treatment”. She said that a medical treatment can by no means be
considered as futile if there is verbal or non-verbal communication (i.e., through eye contact) of the
patient. Participant P11 clearly declared that providing further medical care to a brain-dead patient should
be considered as futile. “However”, she said, “I do not know if the provision of a life-sustaining treatment
to a patient in persistent vegetative situation might be thought of as futile”.
3. Reasons behind providing futile medical care
Fear of legal action, lack of regulatory framework, physicians pressured from (mostly uninformed) family
members and physicians’ personal motives were reported as important reasons behind providing futile
medical care.

Fear of legal action was a factor that emerged from our data analysis as significant reason behind
providing futile medical care. This was a recurrent finding throughout the narratives of the vast majority
of participants (14 out of the 16 participants in our study). Only two participants (P2 and P7) believed
(even though not wholeheartedly, using the expression “rather not”) that the fear of legal action was not a
significant reason behind providing futile medical care. Furthermore, physicians pressured from family
members into providing futile medical care (P3, P4, P14, P15, P16) and the lack of a clear regulatory
framework for futile medical care in the country (P1, P4, P14) were reported as driving forces for the
provision of futile medical care through intensifying the health professionals’ feeling of fear of legal
action. Participants (P5 and P8) reported that in some hospitals where there have been developed
documents (according to protocols, regarding the provision of futile medical care) which are to be signed
by the patients or their representatives (i.e., family members), the fears of lawsuits are limited.

Moreover, some participants were of the view that the physicians were drivers of futile medical care.
Participant P2 said that the physicians were drivers of futile medical care because of their emotions or
their personal motives such as the egoistic motive for “carrying it off”, namely, coming out on top. She
said that physicians are not afraid of lawsuits. Participant P7 said that “psychological and emotional

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factors are more significant reasons behind providing futile medical care than the fear over encountering
legal problems”. At any rate, it should be highlighted that many participants were of the opinion that
physicians often provide futile medical care to their patients.

Participant P3, who had long previous work experience in intensive care units, wonders why many futile
treatments are provided in ICUs where the probability of taking any legal action against the health
professionals is very low. ICUs are closed facilities.

Interestingly, three participants argued in favor of providing futile medical care, at least under particular
circumstances. They reported their lived experiences during their long career history (more than twenty
years) as nursing professionals. Participant P2 reported a case of a patient in a critical situation. There
were pressures from nursing personnel on physicians to consider the medical care as futile and “let him
leave”. However, the physician’s persistence in providing futile medical care resulted in the patient being
discharged from the intensive care unit in a “good level of conscience”. The experienced nursing
professional P1 said that “while a patient was expected to live for a very short period of time, finally, he
lived much longer”. Participant P5 reported that had witnessed the case of a child in end-of-life phase.
The medical team had decided to consider the provided care as futile and to interrupt it. The child died
during seizures. Participant who witnessed that scene was emotionally charged for the rest of her life.

Interestingly, participant P2 emphasized the lack of facilities providing end-of-life care. She said that
while many patients who have been treated in intensive care units are ranked as severely disable at
discharge, further treatment of these patients may be erroneously labelled as futile despite the fact that it
might be beneficial and valuable to them (might improve their quality of life) if provided in a palliative
facility or at patients’ own home. Patients in such situations cannot be treated sufficiently in an
understaffed classic open hospital ward.

3.1. Consumption of considerable resources
Furthermore, wastage of money and consumption of considerable resources is a reason behind labelling
a medical care as futile. The vast majority of participants declared that spending money and
consumption of resources should be factored in when considering the provision of a medical treatment
that can be labelled as futile, especially in the time of the Greek financial crisis, namely, over the last
decade, when the available resources were limited (P9 and P14). Note, however, that most participants
appeared to not wholeheartedly support this consideration. The expression “even though it seems unfair”
was recurrent in the interview data (P3, P4, P8, P14), especially because the patients had paid their health
insurance contributions (P6 and P11). Participants P2 and P3 said that we are obliged to take into
account the costs, especially when it comes to providing medical care in intensive care units where the
consumption of resources is considerable. Two participants (P11 and P12) expressed some clear
reluctance to accept the role of costs in end-of-life decision making. Participant P1 expressed his clear
negative attitude towards the suggestion that costs should be taken into account when making end-of-
life decisions. In contrary, participants P2 and P16 provided wholehearted support to this consideration,
without reservations.
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The high costs of futile medical care delays accessibility to healthcare resources for patients who have
life expectancy (P9, P10, P12 and P14). Participant P15 clearly determined the term “life expectancy”
when considering the role of costs in labelling a medical care as futile. She said, “if a patient has a
chance to survive the costs should not be taken into account” implying that even a very low survival rate
may be important. Participant P7 said that we should not take into account the costs when it comes to
facilitating a dignified death. She said, “ensuring a dignified death is the only meaningful thing we can
offer to these people [patients nearing the end of life]”. Indicative of the participants’ half-hearted
attitudes towards accepting the role of costs in deciding about a futile medical care was the speech of
participant P10 who was of the opinion that the money saved by avoiding or stopping futile medical care
could be better spent on creating for him the most advantageous conditions possible, such as “providing
better psychological support or palliative care…improving the atmosphere in the patient room, i.e., by
painting the walls…making the patient laugh…” However, the participant found this suggestion
impracticable.

Participants P13 and P15 declared that physicians often do not consider the costs. This is true, despite
(healthcare administrator’s) recommendations on the contrary (P13).

4. Who is the decider? - The nursing professionals’ role in
deciding on the futility of a certain treatment
In this study, it is highlighted the nursing professional’s role as participant in decisions on futile care and
as mediator between physicians and patients (and family members). Furthermore, it is prioritized the
patient’s role in decisions on futile care.

Almost half of the participants suggested that end-of-life medical decision process should incorporate
the patient (prioritizing their preferences) and the attending physician (P2, P4, P5, P7, P8, P9, P14).
Participant P3 was of the view that physicians should make unilateral end-of-life decisions, after having
listened to the nursing personnel. However, almost half of the participants suggested that end-of-life
medical decision process should always incorporate all key stakeholders, including nursing professionals
and family members (P6, P7, P10, P12, P15, P16). Participant P4 was right in saying that a person who is
in long-term proximity relationship with the patient (“the closest person to the patient”) should be
considered as close family member.

Participants recognize that nursing professionals are frequently not involved in the end-of-life decision
making process (P7), and therefore, they feel abandoned and powerless (P14). Participants wanted to be
more involved in end-of-life decisions (P3, P10, P11, P13) for the very reason that nursing professionals
spend much more time with the patient than physicians. Participant P13 said: “ nursing professionals
and patients are rubbing together” and considered that nursing professionals should play a leading role
in end-of-life decision-making. Importantly, P14 said that nursing professionals understand the patients’
values and preferences, and hence, they are ideally positioned to act as mediators between physicians
and patients (and family members). Participant P7 said, “nursing professionals are included in end-of-life

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decisions, though to a limited extent” and emphasized the need for good communication between health
professionals in order for nursing professionals to be consistently included in end-of-life decision making
processes. Some participants considered inappropriate for family members to be included in end-of-life
decision making processes due to the fact that pressures from them is often a driving force for the
provision of medically futile care (P2, P8, P14).

4.1. Provision of information to family members
From our data analysis it has emerged that patient family members often keep (false) hopes alive due to
a lack of information and knowledge. It is so difficult for them to accept that the death of a loved one is
inevitable, and they believe in a miracle. For instance, participant P4 (who had 22 years of previous work
experience) said, “Nobody is wired to accept that death happens…”. Family members may become
quarrelsome and imply that in case of negative development they might take legal recourse against the
attending physicians (P4). It was emphasized that the bonds between family members are particularly
strong in Greece (P7). Participants highlight that in the Greek clinical context patients and family
members lack information about end-of-life issues (P1, P4, P7 and P14). It has been stated that well-
informed family members (especially when the information provided is accompanied by psychological
support) are expected to put less pressure on physicians trying to cause them to provide futile medical
care (P10). Participant P8 suggested that public education should focus on the specific and limited role
of the intensive care units as well as the option of palliative care to prevent the general public from
having unrealistic expectations. Interestingly, two participants (P1 and P10) highlighted the psychological
benefits of providing a futile medical care mainly due to offering (false) hopes. Participant P1 (who had
20 years of previous work experience) said, “Let’s see it in a holistic way…providing a futile medical care
may be psychologically beneficial, even if it may not be biologically beneficial…Nobody knows how much
grief and death cost in our inner world.”

5. Participants’ personal responses to situations where
futile care is provided
It was emerged from our data analysis that providing futile care is a major factor that negatively affects
the nursing professionals’ inner attitude towards performing their duties. While participants developed
resilience promoting strategies to deal with providing futile medical care, they emphasized the negative
impact of providing futile care on their inner world. A tension between their inner world and outer world
was emerged from our data analysis.

Interestingly, participants normalized their negative experiences of providing futile care, stating that they
were performing their duties to the best of their ability and with respect for their professional standards.
However, in apparent contradiction to these assertions, they expressed concerns about their inner attitude
towards caring for patients receiving futile medical treatment and emphasized the emotional nature of
their duties. The open-ended questions permitted nurses to specify situations of futile care, which they
regarded as morally distressing.

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Six out of the 16 participants in this study (P2, P5, P6, P7, P11, P12) declared that providing futile medical
care does not affect their behavior towards their patients and family members. Interestingly, participant
P6 said that he takes care not to change his behavior towards his patients because “patients nearing the
end of life understand”. Participant P7 said that he takes care not to change his behavior towards his
patients (nearing the end of life), because she “must ensure good quality of life for her patients right to
the end”.

Notwithstanding, ten participants declared that the negative emotions they experienced because of
providing futile medical care affected negatively their attitude and behavior towards their patients.
Participant P13 said: “when you know that a medical care is futile, you are not in the mood to ‘run’, to
communicate with the patient…when you feel that your efforts are not ‘paid off’ [on an emotional level],
you feel that you are doing drudgery”. Participant P3 declared, “I may not be on-task… I may omit to
provide the complete treatment to the patient”. Participant P10 said, “if there is a sense of vanity in the air,
nursing professional may not be in a good mood and become less communicative”. However, Participant
P10 said, “if the patient does not express (by any means) a strong desire for struggling to save his or her
own life, nursing professionals work in a dominant atmosphere of futility.” In the same vein was
participant P14. Participant P8 declared that nursing professionals distance themselves from their
patients.

Participants P2, P5, P6, P7 and P11 said that they are able to get their emotional reactions under control,
i.e., participant P2 said, “I am often emotionally affected but…I turn off the switch…”.

As regards the emotional experiences of caring for patients who receive futile medical care, many
participants declared that they often experience sadness and grief (P4, P7, P9 and P14). Interestingly,
some participants reported that they often feel anger or become stubborn for various reasons.
Importantly, it has been reported that they feel that providing futile care saps their energy.

Participant P12 said that in such situations she often becomes stubborn about ensuring patients and
families experience a ‘good’ and dignified death. She said, “when providing a futile care, you have to
show greater respect for the patient’s body.” Participant P9 felt that providing futile care sapped her
energy. She said, it “wastes my energy which is something needed by other patients.” In a similar vein
was participant P14 who declared that providing futile care is “soul-sucking.” The participant said, “I feel
so angry with myself when I am forced to give false hopes to a sick person who looks at my eyes and say
things that she would never say to her family.” Participant 4 had said almost exactly the same thing.
Participant P16 said, “We get angry because of the failure of our efforts to succeed…we are emotionally
charged.” Importantly, participant P1 said, “There are negative emotions in the inner world of nursing
professionals, which will never be externalized…”. Interestingly, participant P9 said, “…I feel anger, because
providing futile care wastes my energy…which is something other patients need…”
6. The concept of “good or dignified death”

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All participants took a clear position on “good and dignified death”. Interestingly, from our interview data
analysis emerged a list of criteria for assessing the patients’ quality of life and labelling the dying process
as undignified, which, when identified in clinical situations involving medical treatment, the treatment
might be perceived as futile.

A range of various and distinct features of “good and dignified death” were emerged from our data
analysis. Some of them appeared as recurrent findings. These features can be roughly categorized into
four categories. There was emerged features revolving around a) pain and suffering, b) treating patients
with respect, c) the appearance and image of the patient body, and d) the interaction and interrelation
between patients and their relatives.

Among the features of a good and dignified death have been cited 1) pain and suffering (P5, P6, P7, P10,
P13, P14 and P16), 2) enforced continuation of patient’s (full of suffering) (P13 and P15), 3) treating the
patient not as a person but as a medical event, (P14), 4) patient going to death without being prepared for
his or her own death (P1), 5) the lack of respect for patient’s person and personality (P2, P3 and P14), 6)
the patient’s inability to determine how he or she will die (P8), 7) the lack of cleanliness (P4, P7 and P14),
8) patient incapable of self-serving and completely dependent on others (P8, and P9), 8) patient’s feelings
of humiliation and powerlessness (P14), 9) patient’s unmet actual (P14) or presumed preferences, i.e., not
ensuring religious patients have the opportunity to take Holy Communion (P2), 10) patient feeling
incapable of keeping pace with what is meant by the term “human being” or “human condition” (P3), and
11) patient feelings of imposing on others (P8).

Furthermore, many participants have recurrently placed considerable emphasis on two main aspects of
“bad or undignified death” that deserve particular attention: the appearance and image of the patient
body, and the interaction and interrelation between patients and their relatives. A number of situations
have been reported by several participants (experienced nursing professionals) to be features of what is
meant by the term “bad or undignified death”.

The appearance and image of the patient body regarding the patient’s appearance a) taken as it really is,
b) as it is perceived to be by the patient, or c) as it is seen through others’ eyes. The patient dies an
undignified death if a) his or her body is “melting” (P11), b) are getting bed sore (especially if the bed
sores are neglected) (P7 and P13), c) the patient body changed and lost its shape (P11), the patient
image degenerated into a decomposition image (P3), d) “150 sachets” are attached to the patient’s body
(P4), e) a Levin feeding tube is inserted into the patient’s body (P4), f) the patient undergoes many painful
venipunctures daily, while nearing his or her inevitable end of life (P12), g) the patient is not capable of
self-serving (especially defecating or urinating) (P8), h) the patient arouses pity for him/ herself (P5 and
P9), the patient begs to die (P5), i) the patient is not capable of speaking or communicating with others
(P8), j) the patient is getting naked often (P4), h) if the patient could look at him/ herself in the mirror,
he/she would feel sad (P5).

The interaction and interrelation between patients and their relatives is a factor which has been reported
to be an important aspect of the “bad and undignified death”. It was said that dying a death in isolation,
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in a “cold” hospital environment, is not dying a “good and dignified death”. Dying at home environment
facilitates the patient to die a “good death” (P4 and P9). Dying a dignified death means dying surrounded
by family and loved ones, communicating and being in contact with them, i.e., clutching the patient’s
hand tightly or caressing the patient’s head (P2 and P4), giving to the patient their love (P14), thus
making patient not feel alone (P2, P4 and P7), “patient and family (or other loved ones) get through hard
times together” (P7), the patient has people around him or her to share his or her fears (P4). Family
members must create an optimistic environment (P10) where there is no mourning (P14). Participant P2
who had a lot of experience in the specific field of intensive care medicine said, “patients in sedation need
human contact” and “you never know what a patient in sedation can understand”. Importantly, participant
added, “I had a habit of caressing the head of a child who was in sedation…when she waked up, she told
me that she kept seeing me in her dreams caressing her head.”

Discussion
1. The concept “futile medical care”
Participants arguably have difficulties in defining medical futility in a clear way. In our opinion Lantos et
al. were right in saying that medical futility is not an objective entity and “must be determined in the light
of the subjective views and goals of patients” [2]. Furthermore, some participants perceived medical
futility as rather quantitative futility, with some other perceiving it as rather qualitative futility.

Futile treatment has been commonly understood in two aspect: the qualitative aspect and the
quantitative one [5]. Some experts explain futile care only in terms of patient survival, while others
consider quality of life, in addition to patient survival [11]. In several previous studies, nursing
professionals described futile medical care as an ineffective care [12], failing to improve patient’s survival
rates, to regard the overall outcome benefit to the patient’s health [5] or to prolong suffering without
providing a “reasonable hope” for a patient to recover to “a state of relative independence or be
interactive with their environment” [13] while using “considerable resources [13]. It fails to improve the
patient’s quality of life, while prolonging suffering [13]. Interestingly, while White et al. found that futility is
a familiar term with which doctors readily engage, they noticed “a high degree of variability in how this
definition was applied in the clinical setting, reflecting the qualitative nature of patient benefit” [5].

Factors cited in literature as factors that can cause nursing professionals to consider a medical
intervention as futile treatment revolve around the following key themes: Ineffective treatment, prolonging
or imposing extra suffering, and considerable wastage of resources that might really benefit other
patients [12, 14, 15]. Note, however, that scholars fail to quantify or further specify how to determine these
terms.

On the contrary, lack of healthcare structures in palliative medicine and hospice care may be important
reasons behind labelling a medical care as futile [16]. Further treatment of some patients may be

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erroneously labelled as futile despite the fact that it might be beneficial to them if provided in a palliative
facility or at patients’ own home.

2. Patient’s reliance on machines - Technological
dependency
The participants’ half-hearted attitude towards labelling the life-term reliance on machines as futile
medical care is consistent with their general hesitant attitude towards considering a medical intervention
as futile care (as presented in other parts of the Results section).

We feel that the experienced nursing professionals’ attitude is intuitively and morally justified. We are of
the opinion that opinion that futile medical care should be conceptualized in the strict sense of the term,
namely, as caring for a brain-dead individual or a patient in a medical condition, whose continuation
would most likely go against the patient’s presumed preference (strictly understood).

3. The reasons behind providing futile care
The most important reasons behind providing futile medical treatments which had been cited in the
literature were: “Patients’/family members’ request and persistence”, “Healthcare professionals’ personal
emotions, beliefs, and attitudes”, and “Organizational factors and fear over getting involved in medical
litigation” [13, 15, 16]. It is argued in literature that family members (more particularly family caregivers)
demonstrate stronger insistence for providing futile medical care than patients themselves [17]. Family
members insist on providing futile care because they have unrealistically high expectations because they
are not well informed by the physicians (who may be unwilling or unskilled in discussing end-of-life
issues) about the underlying conditions [16, 18], have difficulty to accept the reality of an imminent death,
and fear of “loneliness and being neglected” [16]. Communication between health professionals and
patient or patient’s family members is essential for making better end-of-life decisions and judgments
about futile treatments [7]. It is stated that “open and honest communication with patients and their
families about treatment efficacy, expectations regarding outcomes, and other related considerations
may help limit some futile treatments” [1]. Moreover, it is argued that efforts to limit futile medical care
should include public information about the role of intensive care units (ICUs) and palliative care [18].

At any rate, a lack of legal support has been cited as reason for complying to family members’ insistence
on providing futile care [13]. Surprisingly, it is suggested that physicians may be the drivers of futile
medical care because of their personal motives such as “prognostic uncertainty or their perception of
healing as the core purpose of medicine, and the so-called treatment imperative [16]. Note that Willmot et
al. found that physicians believe that “a range of factors contribute to the provision of futile treatment”
[19].

On the contrary, providing futile care may help family members to visit the patient and be with them
during the last hours of their lives [16]. Furthermore, it is argued that “ethically and legally doctors are not
obliged to provide futile treatment to patients, even if the patient or their proxies are prepared to pay for it.
However, it may be justified where such treatment is harmless and has a placebo effect” [20].
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4. Who is the decider? - The nursing professionals’ role in
deciding on the futility of a certain treatment
The physician is often the primary decision-maker who makes end-of-life decisions unilaterally. Nursing
personnel is expected to follow these decisions. In some studies, participants (nursing professionals)
agree that the physician is the leader of the decision-making process [7]. In the same vein were some of
the participants in our study. Note, however, that this is a completely paternalistic and morally
unacceptable approach. End-of-life decision is a shared decision-making process where all the
stakeholders (i.e., patient, relatives and health care team, ethicists, spiritual care counsellors) must be
involved [13, 18, 21]. The end-of-life decision is a difficult decision influenced by many individual patient
factors [7, 21].

Nursing professionals are the main caregivers who spend most time near the patient, being in close
physical and narrative proximity to them, thereby encountering their particularities [6]. However, the
literature reports under-representation of nursing professionals in end-of-life decisions [7, 22, 23].

Nursing professionals arguably are motivated by a rigid desire that attending physicians should listen to
them [22]. More generally, nursing professionals highlight the need for better inter-professional
relationships when it comes to end-of-life decisions [23]. Note, however, that it is argued that physicians
often recognize the role of senior and experienced nursing professionals and include them in end-of-life
decision making processes [24].

5. Nursing professionals’ responses to situations where
futile care is provided
Among the most important factors that cause to nursing professionals’ moral distress are: a) Witnessing
unnecessary suffering, and providing unwarranted and overly aggressive treatment [25, 26], b)
Disregarding the patient’s preferences [25], c) Shortage of resources and inappropriate resource allocation
and utilization [25], d) Seeing the patient dying without having an opportunity to farewell their relatives
and acquaintances [27]. All these factors are consistent with our findings. Furthermore, as nursing
professionals are in close physical and narrative proximity to end-of-life patients, they may experience
moral distress and desire ‘to escape responsibility’ [6].

As a means of defense (i.e., to minimize their own stress), nursing professionals experiencing moral
distress may distance themselves from a patient and provide poor quality care [28]. However, most
participants asserted that they managed to prevent negative effects of these situations on patient care.
To appear professional, nurses may use mechanisms such as down-regulation of emotions [29]. In line
with participant P9 in our study, a participant in a previous qualitative research study felt that providing
futile care sips her energy [30].
6. The concept of “good and dignified” death
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As presented in the Results section, many participants specified various and distinct situations which, in
their view, make dying process become an undignified process, and therefore, could cause them to view a
medical treatment as futile. In our opinion, continuing these situations is most likely to be in conflict with
the presumed preferences of the patient.

The concept of a good death is highly individual, where the patient’s preferences should take precedence
[23, 31, 32] and patient’s integrity should be protected [32]. Dignity is perceived by nurses as a
multidimensional entity [33]. Efstathiou and Ives put it best in saying “dignity is both inward and outward
looking, concerned both about how the death is or would be experienced by the dying patient and also
how it is perceived and experienced by others. This was illustrated through symptom control, physical
cleanliness and removal of technical apparatus” [34]. The concept of “dignified death” or “good death”
appears to be connected to maintaining dignity for the dying patient and achieving a less-medicalised
death [34]. Maintaining dignity for the dying patient is an essential aspect of end-of-life healthcare. In that
regard it is noteworthy that Parmryd et al. found that nursing professionals in critical care settings put
every effort to protect patient’s integrity [32]. However, “dignified death” is an abstract concept that is
difficult to define. “Dignified death”, within this study, was often talked about in connection with acts such
as symptom control and relief from suffering, physical cleanliness and good appearance of the patient’s
body, removal of technical apparatus and providing patients with time to farewell their relatives and
acquaintances. The relief from pain and suffering and the provision of physical care for the dying patient
is essential for a dignified death [35]. Note, however, that “suffering” is a “rarely explicitly defined”
concept, which is used to refer to a “negative, subjective experience that goes beyond the experience of
pain” [36]. Physical presence of family members is regarded as essential during a good death [22]. Being
surrounded by and communicating with family members is essential for dying a ‘good death.’

Authors have argued that making the dying patient look clean and fresh reinforced dignity [35]. Bad
appearance of the patient may result in separating the patient from the family, whereas good appearance
may contribute to ‘reconnect’ the patient with their family, namely, promote a good death [37]. Note that in
the literature it is argued that body image impacts on patient care and “influences a number of medical-
related outcomes’ [38]. Further investigation is necessary to explore how the deteriorating physical
appearance of the patient (who already looks dead and their body appears to be a rotting body) factors
into the futility determined by nurses [39].

Limitations
First, although we put great effort into conducting a selection process free from biases, potential self-
selection bias cannot be ruled out. Those who were particularly interested in the topic of research are
more likely to have responded to our call for research participation. Second, our sample size was small.
However, it was similar to that of other qualitative studies. Although saturation was reached, further
research should explore these topics in more depth. Third, a limitation of this study is that only
participants working as nursing professionals at hospitals in Athens were interviewed. However, the
results of this study provide valuable insight into (experienced in caring patients nearing their end of life)
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participants’ perceptions on futile care. While many nursing professionals in the country are working
under similar circumstances, we argue that the results are transferrable to similar contexts. Fourth, a
limitation of this study is the fact that the data were only collected via face-to-face interviews and field
notes. Other methods of data collection relying on some other methods, including focus groups, can
enrich the findings of a similar qualitative work of research. Furthermore, recall bias may have occurred,
at least with regard to certain findings. Finally, any qualitative interview study is prone to interviewer and
researcher bias.

Conclusions
From our data analysis, emerged a nursing professionals’ half-hearted acceptance of futile medical care.
This attitude was consistent with other findings of this study such those highlighting the positive aspects
of a futile medical care and the participants’ reluctance to label a medical care as futile for the sake of
saving costs and resources. Interestingly, within this study emerged a number of clinical situations, which
best describe in detail what is meant by the term “bad and undignified death”. These findings enforce our
opinion that futile medical care should be conceptualized in the strict sense of the term, namely, as caring
for a brain-dead individual or a patient in a medical condition, whose continuation would most likely go
against the patient’s presumed preference (strictly understood). Further, for a great part, our findings were
consistent with prior literature. However, we identified some nuances that are of clinical importance.
Among these findings are included the following: It is highlighted the nursing professional’s role as a
mediator between physicians and patients (and family members), and the impact of patients’ (nearing
the end of life) expressed effort to live and desire for living on nursing professionals’ willingness to
provide care. Patients battling to keep themselves alive increase nursing professionals’ motivation to
continue providing care. In addition, the psychological benefits of providing a futile medical care are
highlighted, and the importance of the lack of adequately developed palliative care or care at home for
patients nearing the end of life in the country is emphasized.

Abbreviations
ICU
Intensive Care Unit

Declarations
Ethics approval and consent to participate

Prior to participating in this study, the participants were given adequate information on the aim,
procedure, nature and confidentiality of the study, and their oral consent to participate was obtained. The
study and consent procedure were approved by the ethics committee affiliated with Aristotle University of
Thessaloniki, Faculty of Health Sciences, Department of Medicine (No: 3.392/22-12-2020). In addition,
we confirm that all methods were performed in accordance with the relevant guidelines and regulations.

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