These IT insights bring an edge to remote productivity conversations - Lenovo
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These IT insights bring
an edge to remote
productivity conversations
Hybrid work is happening. As organizations review whether The following insights, based on
There’s no way around it. their employees are more findings from Lenovo’s Future
productive working remotely or in a of Work study, can help IT pros
Lenovo’s global study of
traditional office, IT leaders may ask sharpen their tech strategy,
4,000 information technology a better question: supporting greater productivity
leaders, “The Future of Work and taking their company’s remote
and Digital Transformation,” How can an organization’s conversation — and business
found that 83% of them tech “toolkit” of hardware, objectives — to the next level.
expect post-pandemic software, and support
work to be done outside services meet the varying
the office at least half the requirements of a work-
time. Surveyed employees from-anywhere workforce?
wholeheartedly agreed.
Maximize collaboration Complete solutions
Combine hardware,
solutions to their software, and services to
full potential create end-to-end business
solutions.
Users don’t want to “turn back
the clock” on collaboration when Flexibility and scalability
they return to the office. Smart Look for platform choice
collaboration tools have measurably and systems that scale for
improved productivity, and these any room size.
tools are now table stakes — 86%
of IT leaders plan to invest in them
this year.1
Security
Protect sensitive data with
86%
systems offering robust of IT leaders plan
Collaboration solutions are about security features. to invest in smart
more than a unified communication collaboration tools
(UC) platform. Users leverage them Manageability this year.
as individuals and as members Minimize costly IT
of a team. Smart collaboration support with solutions
solutions built for a hybrid offering remote
workplace should deliver: management tools.
Collaboration success can
also positively impact
Power up the productivity: productivity and retention.
Gen Z and Millennial
• Have a plan for flexible
solutions, ideal for a range employees, who will
of use cases, offering comprise 58% of the US
choices on multiple fronts: workforce by 2028, name
UC platform, room size, collaboration as one of Collective brain power.
peripherals, mounting Delivered by a single
options, and accessories their top values.2
trusted source.
• Simplify remote user Still, these tools can’t solve for Lenovo partners with
support and create everything — at least not yet. “One the industry’s best to
tool training videos or of the collaboration issues we bring you joint solutions
documentation face is knowing when someone built specifically for
is available/at the computer to collaboration in the new
• Find unused features of your hybrid normal.
current software to better ask quick questions,” wrote one
communicate employee employee respondent to the Future
availability of Work study. “Being unable to
get answers to questions quickly
reduces efficiency drastically.”How study Get smarter Of the 79% of Future of Work study
respondents who said they use a
respondents get about smartphones smartphone for work, nearly half
smartphones: acquired the phone themselves.
The smartphone is being used for
Indeed, according to IT leaders, of
33%
workplace communication more
all the work-from-home tech that
often than before the COVID-19
employees asked for but ended up
lockdowns. In fact, the majority
buying themselves, smartphones
Employee wanted, of surveyed employees use a
held the highest percentage
company bought smartphone for work purposes,
(followed by keyboard/mouse and
most frequently as a way to
headset).
communicate with their colleagues.
22% They also reach first for that
smartphone for reading PDFs,
scanning documents, and editing
Employees aged 18 to 34 are even
more likely to use their personal
Company dictated smartphone for work. Interestingly,
usage and bought office documents. this employee demographic was
also more likely to report a harder
And they’re likely doing all of this
time striking an appropriate work-
16%
on their personal device.
life balance.
Company offered
to buy if employee
asked
Power up the productivity:
23%
• Add smartphones to
your tech kit and segment
who gets one based on
Employee current usage
asked but
bought directly • Deploy a Device as a Service
(DaaS) solution to bundle
smartphones and prevent
7%
over-purchasing
• Suggest tech time
Employee management tools or
didn’t use smartphone strategies to
or need improve work-life balancePower up the productivity: Let device features AI-based noise
cancellation
• Update your tech kit sweeten the experience
with equipment that has
built-in wins for the user, Good news: The majority of our Webcam privacy
like monitors with higher study respondents reported shutter
resolution and curved that working from home during
screens the pandemic did not bring an Eye care mode
• Share tech tips with onslaught of new tech issues (e.g.,
employees and highlight can’t access company intranets
or specific software not working Fingerprint reader
key features on devices
correctly). Any issues they had and power button
they currently use
tended to be connection-based.
• Enlist a solution that Intelligent
enables 24/7 IT support If that’s the case for your cooling
to free up time for your organization, too, it could now
team to strategize be worth focusing on the user
experience by getting strategic Keep in mind additional remote
about smart device features. realities that influence how users
Employees across all business sizes experience these coveted smart
reported that they’re interested in features, like whether their devices
tech that supports privacy, noise can work as long as they do —
reduction, eye protection, and or even longer. With Intel® Evo™
device cooling. Among the smart vPro® PCs, for example, which
features they said would be most have verified all-day battery life, IT
helpful to their workflow: leaders can help further enhance
the user experience and contribute
to bigger business goals.
Employee satisfaction
with tech has the biggest
impact on a positive
overall experience, and
according to Forrester,
IT investments in user
experience can lead to a
5x return in productivity.1Improve your tech Improving your tech toolkit for
hybrid productivity can be as simple
toolkit for hybrid as packing portable batteries to
productivity accompany headsets, or as involved
as developing a customized DaaS
Tomorrow’s offices will be co- plan with the latest devices.
creation spaces where employees
meet to collaborate — some
in person, some from remote
locations. There will be a range of
room types and sizes for multiple
use cases spanning individual deep
work to informal interaction to
structured team meetings. Lenovo
provides technology that optimizes
collaboration in every setting, from
solo remote to groups.
Get solutions for your future of work
Sources Lenovo is here to help with modern solutions running Microsoft
1 Forrester Thought Leadership Paper: Windows 10 Pro and powered by the Intel® Evo™ vPro® platform,
“Invest in Employee Experience
(EX) to Drive Your Bottom Line built for what IT needs and users want. Contact your Lenovo
Growth,” intel.com, October 2020 Account Representative or local Business Partner.
2 Upwork, “How Millennials and
Gen Z are Reshaping the Future
of Work: The Future Workforce Visit www.lenovo.com/PursueTheNew for more digital
Report,” March 2019 transformation strategies.CHECKLIST
Build a better WFA toolkit
To stay productive in any work-from-anywhere (WFA) scenario, here
are questions to guide modifications to your tech toolkit and prepare
the business’s entire hierarchy for the new hybrid work world.
Is your tech toolkit enhancing Does it meet the enterprise needs?
the user experience? n Cost-effective. Is your fleet scalable? State of
n Ease. Ask employees what they’re missing. the art? Can you dispose of obsolete tech easily
A lot has changed in the past year. What do they and inexpensively? Device as a Service (DaaS)
need now? does all the above.
n Appeal. Does your technology look at home n Secure. Is your ecosystem of hardware,
in a modern home office? Could you highlight software, services, and processes engaged with
undiscovered features on tech employees a customizable security platform to keep you
already use? protected? Where do you need more support?
n Comfort. Will ergonomic adjustments n Innovative. Remote technologies like 5G
support employee health? What add-ons, like a and AR/VR are changing the way we work.
supplemental monitor or wireless mouse, could Are your partners leading the change or
ease the physical burden of work? trying to catch up to it?
Is it supporting your IT team? Configure the best kit with
n Ready. Are employees empowered to help expert support
themselves? Improving your tech toolkit could be How your team responds to the future of work
as simple as packing batteries or a short manual. will differentiate your company from competitors.
Lenovo is here to help with modern solutions
n Manageable. Where are the remote running Microsoft Windows 10 Pro and powered
management pain points? Helping users in real by the Intel® Evo™ vPro® platform, built for what
time, monitoring video calls, rebooting from a IT needs and users want.
distance, detecting emerging problems?
n Trustworthy. Have you selected partners
who have industry expertise? Can they offer Contact your Lenovo Account Representative
SME support in person, around the world, or or local Business Partner to review your current
on a call 24/7? toolkit and pinpoint where to optimize. Visit
www.lenovo.com/PursueTheNew for more
hybrid workplace strategies.You can also read
