THIS ISN'T YOUR ORDINARY BEACH - the Pharmacy Daily ...
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THIS
ISN'T
YOUR
ORDINARY
BEACH.
FALKLAND ISLANDS & SOUTH GEORGIA.
You’ve heard about the snow-capped mountains, expansive glaciers and sculpted icebergs of the
Antarctic—but did you know about the windswept beaches where few humans have ever set foot?
Imagine shorelines teeming not with crowds of sunbathing people but with incredible wildlife as far
as the eye can see.
Join Quark Expeditions on a journey to Antarctica, Falklands and South Georgia for an unforgettable
polar adventure that surpasses all expectations. Visit the sandy beaches of the sub-Antarctic islands of
the Falkland Islands and South Georgia, where you’ll encounter thousands of curious king penguins
and lounging elephant seals, not to mention great albatrosses soaring overhead. Then, sail further
south to explore the rugged shoreline of the Antarctic Peninsula.
The most remote beaches on Earth await you.
MULTIPLE DEPARTURES FOR 2021, 2022 & 2023
Contact your travel professional today.
www.traveldaily.com.au
Wednesday 5th May 2021
Vale Michelle Papas Express Tickets to the future Quark adventures
Quark Expeditions is
E X C L U S I V E Manwaring said. showcasing multiple departures
The new online ticketing system for 2021, 2022 and 2023 to
Express Travel Group (ETG) has
offers a user-friendly point-and- Antarctica, the Falkland Islands
unveiled its newly branded Express
click interface enabling travel and South Georgia.
Tickets platform, implementing
advisors to confidently shop and For more details on the polar
the group’s previously announced
book ticketing, complete reissues, adventures see the cover page.
trans-Tasman partnership with
refunds and validation functions
Australian travel technology firm
all within a single platform - rather
Aeronology (TD 10 Dec 2020).
than having to swap from GDS into
The new system sees ETG’s
a ticketing environment.
THE travel and business events offering adapt to the changing
Aeronology’s cloud-based
sectors in Australia are reeling market, according to CEO Tom
technology includes full NDC
at the sudden untimely death Manwaring, providing industry-
capability and API integration
of former Luxperience Event first systems to its members.
backed by AI and industry-focused
Director Michelle Papas. “We have taken the COVID
algorithms to make life easier for
The industry veteran (pictured) period to implement best-in-class
agents, ETG said.
suffered an “unexpected coronary ticket and product solutions for
Ancillaries can be added in the
episode” on the weekend and our member agents and advisors,”
same booking process, and where
tragically was unable to be saved. offered, NDC deals are displayed
As well as a long-time Regent upgrades alongside traditional airfares.
association with the luxury travel “It’s becoming clear NDC access
Welcome,
showcase both before and after Regent Seven Seas Cruises
is offering free two-category and flexibility will win the day,
its acquisition by Diversified and Express Tickets is well-
Communications (TD 05 Mar upgrades on more than 80
Mediterranean and Northern positioned to take full advantage,”
2018), Papas had held a range Manwaring said.
of other industry roles including Europe voyages in 2022, valid for
The home-based agents who
with Shangri-La Sydney and South bookings from 03 May-30 Jun.
joined ETG as part of the exit of
BEYOND
Australian Tourism Commission. The generous promotion
Travel Counsellors from the local MORE SPACE.
Funeral details have not been comes along with savings of up
to 25% on cruise fares, while market (TD 11 Dec 2020) are the MORE LUXURY.
announced at this stage. first registered users of the new
travel advisors in Australia and MORE CONNECTED.
New Zealand will also receive a platform, with access to the new
Air NZ to Adelaide $200 Visa Gift Card for each new system rolling out to the rest of
CELEBRITY BEYONDSM.
Air New Zealand is now deposited booking made from the group’s members on an opt-in
Mediterranean and
operating Tasman bubble flights 03-17 May, on select sailings basis over the coming months.
Caribbean 2022 sailings
to seven Australian cities, with its departing between 01 Jan 2022 See etg.travel/express-tickets.
now open for booking.
first flight to Adelaide in 400 days and 25 Apr 2023.
taking off from Auckland today. There’s a toolkit for agents to
The addition means NZ is now
Today’s issue of TD
promote the offer which can be LEARN MORE
back online to SYD, MEL, BNE, Travel Daily today has six
accessed at rssc.com, while a
PER, OOL and HBA as well as ADL, pages of news including our
webinar to showcase the Upgrade
with CNS and MCY scheduled to PUZZLE page plus a cover page
in Europe campaign is now open
be added by late Jun. from Quark Expeditions.
for registration by CLICKING HERE.
WE’RE
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Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 1
ANZCRO MAKES
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Wednesday 5th May 2021
GBT, Expedia deal
Expedia and American Express
Kimpton comes to Australia Grant: what the FAQ
The Government overnight
Global Business Travel (GBT) will IHG Hotels is going from are to finally bring the Kimpton released an addendum to the
enter into a long-term strategic strength to strength in terms Hotels & Restaurants brand to documents for Round Two of
commercial agreement, as part of its Australian presence, this Australia...it’s been so important the COVID-19 Travel Consumer
of a deal which will see Expedia’s morning announcing the local to us that we only bring it to Support grants program,
technology-focused Egencia debut of its Kimpton Hotels and market with the right owner and confirming a “current system
corporate division become part of Restaurants brand. we have the perfect property to error in the application form”.
GBT (TD breaking news). Sydney’s Primus Hotel, owned bring it to life,” she said. The issue relates to applicants
The accommodation supply by Pro-invest Group (TD 19 Feb) The deal continues the long whose Round One claim was
agreement with Expedia Partner will be rebranded as Australia’s partnership between IHG and initially rejected - even if the
Solutions will enhance the first Kimpton Hotel, opening Pro-invest, which currently decision was later changed due to
existing GBT Supply MarketPlace under its new identity in Oct. includes seven Holiday Inn an appeal under the exceptional
and “meaningfully further The heritage-listed 1930s Art Express branded hotels, with services provisions of the grant.
Expedia Group’s goal of powering Deco building formerly housed a further six in the pipeline In those cases “you will need
businesses across the entire eco- the Sydney Water Board before including the voco, Hotel Indigo to wait until 10 May 2021 to
system,” said Expedia Business being redeveloped as a hotel six and now Kimpton brands. lodge a claim for Round Two,”
Services President Ariane Gorin, years ago (TD 07 Oct 2015). There are 73 Kimpton properties the updated Frequently Asked
who said the company “strongly It has 172 rooms and suites, across the globe, with a further Questions document notes.
believes in the robust return of a rooftop swimming pool and a 32 in the IHG pipeline. The FAQ also provides
travel, including in the corporate range of conference and event clarification on the difference
space”. spaces including a lobby bar, Penny’s public jab between TTV and turnover,
The consolidation will see GBT rooftop restaurant and cafe. noting that “for the purposes of
continue to invest in the Egencia Kimpton prides itself on its this grant program, turnover is
brand as well as its people and “lifestyle programming” which not TTV” but is rather defined as
technology, while Expedia wil will be delivered through a range total business income (not profit)
become a shareholder in GBT. of complimentary experiences minus GST included in sales to
“Together, GBT and Egencia such as morning kickstart coffee customers and amounts collected
would offer comprehensive and tea, yoga lessons, bike rentals on behalf of third parties such
technology and customer and a complimentary evening as airline taxes - to view the
solutions across every segment of Social Hour. Penny Spencer from Penny document see austrade.gov.au.
business travel,” according to GBT IHG MD Australia, Japan and Spencer Travel has put her
Pacific, Leanne Harwood, said arm where her mouth is - or
CEO Paul Abbott.
“I can’t tell you how excited we something like that - by being DL adds bag fee
featured in a Channel 7 news Delta Air Lines is now charging
segment on Mon night as she $150 (US$100) for a second
and her mother lined up to get a checked bag on its Main Cabin
Stay inspired with COVID-19 immunisation at a clinic
in Sydney’s Bondi Junction.
and Comfort+ fares for itineraries
between Australia and North
keep dreaming... Spencer (pictured) told the
interviewer “I’m in the travel
America, including flights
operated by partner carriers.
A weekly e-magazine industry, so I’m very keen for The first checked bag is still free,
everyone to get vaccinated so with the maximum weight per
with destination these borders will open”. piece limited to 23kg.
features, puzzles
and more.
Become a Territory Expert
Win an awesome NT pack valued at $1000*
Register now
Live webinar
Tuesday 11 May 11am AEST
Wednesday 12 May 1pm AEST
*For registration and eligibility, visit www.tourismnt.com.au/trade
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 2
Wednesday 5th May 2021
Virgin reveals 2020 result P&O pauses again
P&O Cruises Australia this Window
VIrgin Australia lost more The documents estimate the morning announced a six week
than $3.1 billion in the 12 months airlne was sitting on over $1 extension to its cruising hiatus, Seat
to 30 Jun, according to figures billion in “unearned revenue” which is now in place through
submitted to the Australian including $620 million in flight until 17 Sep this year. Police in Spain have arrested
Securities and Investments bookings and credit vouchers, Previously operations were on a pharmacy worker who was
Commission late last month. plus a further $436 million from hold until 31 Jul, with the new allegedly selling fake negative
The now private company the Velocity loyalty program. date interestingly coinciding with COVID-19 test certificates.
fell into administration during Other revelations include a $125 exactly three months after the The 24-year-old was charging
the period, with the COVID-19 million unsecured loan provided current Federal Biosecurity Order a hefty €130 for the false
pandemic forcing the suspension by the Queensland Investments which at this stage is in place until documentation, mostly to
of international and most of its Corporation, a further investment 17 Jun but has been repeatedly Moroccan citizens so they could
domestic operations. of $159.6 million by a subsidiary extended on a quarterly basis fly home from Spain.
Government assistance received of the airline’s new owner Bain through the pandemic. The creative scammer offered
by VA over the first three months Capital, as well as confirmation P&O Cruises Australia President a full service, also acting as a
of the pandemic amounted to that an agreement to utilise the Sture Myrmell said the move travel agent and selling plane
about $165 million including Tiger Airways brand expired on 31 was “consistent with the line’s tickets to his clientele.
$80.5 million in JobKeeper Mar this year. practical approach to the Seven cases of the suspect
payments as well as other income As part of the Group’s operating environment” and documentation have been
from programs helping repatriate restructuring plans about 3,000 reflected a desire to ensure uncovered thus far, with the
Australians, reduce airport costs people have left Virgin Australia, guests can plan holidays with as investigation still ongoing.
and support freight. resulting in redundancy costs much certainty as possible. Similar fraudsters have been
Key management personnel between $83m and $130m. “We are supporting our uncovered in the Netherlands,
were paid a total of $14.9 The company noted the industry association as it works while two laboratories in India
million during the year, while accounts represented VA’s with governments and public have also been forced to close
fees paid to the airline’s Deloitte position in mid-2020, with the health authorities to develop after it emerged they were
administrators amounted to carrier now having a “much a framework for the successful issuing fake PCR results.
$13.4 million during the year. stronger balance sheet”. resumption of cruising,” he said.
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US consul welcomes industry
Wednesday 5th May 2021
SCouTing for new partnerships
LAst night Australian travel
operators specialising in the
American market were treated to
a special reception at the Sydney
home of US Consul General,
Sharon Hudson-Dean .
Hudson-Dean, who is pictured
right with Monique Roos from
the US Commercial Service, urged going, keep your contacts
Visit Sunshine Coast yesterday Executive Officer Matt Stoeckel attendees to look to the future. vibrant, not give up, have some
staged the SCouT 2021 tourism said encouraging the industry to She noted the successful rollout faith definitely that from the US
exchange, with over 500 tourism form partnerships and promote of COVID-19 vaccinations in the government side we are working
industry professionals converging its attractions was vital for USA so far, which is seen as a key really hard to get things under
at the Sunshine Coast Convention ensuring the region continues to step in facilitating more normal control and get people moving
Centre for the event. recover from the pandemic. travel between the US & Australia. again and businesses back on
Themed to celebrate the Year of “As an industry it’s important “We are at a point where we track,” Hudson-Dean said.
Indigenous Tourism, SCouT 2021 we work together to continually have a critical mass of people and Inset are Jacqui Walshe, CEO
provided a forum for tourism expand on our tourism offerings it keeps going up,” she said. of The Walshe Group with Visit
operators to connect make and encourage referrals,” he said. “Hold on, I really hope you are USA Committee member Sarah
connections, with over 100 local “We have so many fantastic all able to keep your businesses Stevenson, Julie King & Associates.
suppliers exhibiting their wares. attractions, restaurants, events
The event was held in
partnership with Sunshine Coast
and immersive encounters across
the region for tourists to visit
Thailand takes a dive
Council, and attendees were and explore, which all add to the
also able to access a Sunshine appeal of the Sunshine Coast and
Coast Business Support Hub with importantly encourage visitors
leaders from the Queensland to stay longer and spend more in
Tourism Industry Council, Study the region.”
Sunshine Coast, Sunshine Coast
Chamber Alliance, Sunshine Coast
Council, TAFE, and University of
QF status extension
the Sunshine Coast. Qantas Business Rewards
One of the highlights of the day (QBR) is extending the current
was the Ex-BEER-ience display status of existing members for
(pictured), showcasing 12 of the 12 months, in recognition of the
region’s top craft breweries. disruption to business travel plans
Visit Sunshine Coast Chief through the COVID-19 pandemic.
Levels are being maintained,
and QF Points earned from flying
Portugal return in the previous membership year
Scenic Group has confirmed have also been retained. The Tourism Authority of heroes volunteering their time to
its luxury river cruises are set to A QBR incentive which launched Thailand (TAT) Sydney Office protect our oceans”.
return in Portugal from 30 Jul. yesterday is also offering and the Royal Thai Consulate in The rewards came in the form
Both Scenic and Emerald Cruises members the opportunity to Sydney recently took part in an of Thai massages and a delicious
will preserve their originally earn a share of 20 million Qantas underwater clean-up event in Thai lunch provided by Spice I
published itineraries and included Points on business expenses Sydney Harbour’s Chowder Bay. Am, followed by a special cooking
excursions on the Douro River. via purchases through program Some of the participants took demonstration and a Siam Classic
General Manager Sales & partners such as Apple, Microsoft, to the water in full SCUBA gear to Dance Group performance at the
Marketing Australasia Anthony Vistaprint, BP and Carpet Court. collect debris, with TAT Director nearby Taronga Zoo.
Laver said it was the first step to Companies can also join the Suladda Sarutilavan saying the Team Thailand is pictured, with
getting ships back sailing across program free until 05 Jul - for organisation was pleased to show more photos from the activity at
all of Europe’s rivers. more details see qantas.com. its appreciation for these “local facebook.com/traveldaily.
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 4
GET YOUR MESSAGE
TO LISTENING EARS
CLICK HERE FOR INFO ON
PODCAST SPONSORSHIP
Wednesday 5th May 2021
Seen it at the movies
Pub quiz
1. Dublin lies within which Irish province?
2. What river flows through the centre of Nairobi?
3. What landmark would you find nestled between Farm and
Sydney Coves?
4. Which Japanese city is home to a number of multinational
electronic corporations such as Panasonic and Sharp?
5. Through which six countries does the Mekong flow?
6. Which fairy-tale castle is Florida’s Magic Kingdom Park based
on?
a) Sleeping Beauty’s castle
b) Cinderella’s castle
c) Snow White’s castle
7. Did the modern-day state of Vietnam take North Vietnam or
South Vietnam’s flag?
8. World wars led to the cancellations of which three Summer This island was previously the film location for the next
Olympic Games? known for its Gaelic Christian movie in a large franchise.
9. Coonanglebah is four kilometres off the coast of what monastery built between the The island was a refuge in a
Queensland town? sixth and eighth centuries, and as galaxy far away for one of the
10. The Mersey River runs through Cheshire and Lancashire in a prime puffin-spotting location, film franchise’s main characters.
the United Kingdom, and which far smaller Australian town? but has more recently shot to Can you name the movie that
stardom when it was chosen as was filmed here?
Sudoku Easy
Funnies Flashback
The aim of Sudoku is to complete the entire grid using the numbers
1-9. Numbers can only be used once in each row, each column, and We’ve trawled through the TD Window Seat
each 3×3 box. archives to give you a blast from the past. Here’s some
gems from 15 Aug 2014:
BUDGET travellers are being encouraged to book
accommodation via a new “antiluxury” website intriguingly
titled hovelstay.com.
The company’s mission is to list “inexpensive and interesting
places to stay for travelling college students,” with all listings
priced under US$99.
“Hovels are conveniently located, catering to the college
student’s lifestyle and budget,” the website enthuses.
Hovel Hosts are being invited to “monetise free space” and list
their properties for a 1% introductory commission rate.
The concept is likely to grow, with Hovelstay having just
secured over $1m in venture capital funding from private
investors in London and Dubai.
Answers 04 May
Unscramble: crud, crude, cued, curd, cure, cured, deuce, duenna,
dunce, dune, dunner, ecru, educe, endue, ENDURANCE, endure,
enure, enured, nuance, nuanced, nude, reduce, rude, rued, rune,
under, unearned, unread, urea
Celebrity faces: Eyes - Dennis Bunnik, Bunnik Tours, Nose - Robert
De Niro, Mouth - Ariana Grande
www.sudokuoftheday.com – visit them and get a new Sudoku every day!
Travel Daily e info@traveldaily.com.au t 1300 799 220 w www.traveldaily.com.au page 5
Globus is cooking in NZ!
Wednesday 5th May 2021
Pacific Resort renos On the road again
The Cook Islands’ Pacific Resort Contiki is running its first
Hotel Group has completed international trip since the
a $10 million renovation and pandemic, hitting the road in
repositioning of the Little New Zealand with Australian
Polynesian Resort and Pacific Generation Z travellers embarking
Resort in Rarotonga. on their Gap Year.
The renovation programs have To kick off their New Zealand
been ongoing over the past five departures, Contiki will run a
years, and entailed a full remodel special one-day trip in Auckland, Globus family of brands’
of all guestrooms, including run in partnership with Letz New Zealand office last week
new furniture, floor and wall Live, which since 2005, has celebrated the opening of the
coverings, bathroom remodels, created overseas Gap Year and trans-Tasman bubble by hosting
and a full renovation of all public Working Holiday experiences for a casual barbecue for the local
areas and spaces. thousands of young people. travel industry at the Globus
Auckland office.
Managing Director Australasia
Accommodation Gai Tyrrell flew across the
Tasman for the occasion, and friendly and polite, just happy to
WELCOME to Accommodation Updates, Travel Daily’s Wed feature.
to reconnect with Globus’ New welcome travellers again.
If your property has undergone some recent changes you would like
to make the industry aware of, send a brief description with an image
Zealand team, partners, and the “With no congestion and
to accomupdates@traveldaily.com.au. local industry, as part of her first shorter lines, I hope that Aussies
international trip in over a year. and Kiwis take advantage of the
THE NSW Shoalhaven-based glamping “My last international trip was bubble and start exploring.”
property Paperbark Camp near Jervis Bay in Mar 2020 to New Zealand so it Pictured: Globus’ Phoebe
has announced a major upgrade, with its was wonderful to visit again after Walsh, Alka Thapar, Haleigh
five original tents to be converted to larger such a long time,” Tyrrell said. O’Brien and Neela Iswar, while
Deluxe Plus safari tents by Sep. Located “The entire trip was smooth inset are Malcolm Macleod, First
two-and-a-half hours south of Sydney, the and the customs staff were all so Travel Group CEO; Gai Tyrrell,
camp’s luxury upgrade will mean all 13 accommodations will soon boast
Gobus; Bruce Blacklock from
bush-view tubs, day beds, open-air baths and showers, and more.
IATA test cost fears Helloworld Travel; and Mel
After a complete refurbishment, Mantra Watson, Silversea Cruises.
Terrace Brisbane has reopened. The High coronavirus testing costs More pics from the event at
multi-million-dollar makeover has covered could stall travel’s recovery, facebook.com/traveldaily.
the property’s guestrooms, public spaces, the International Air Transport
restaurant and bar. Inspired by urban Association (IATA) has warned.
retreats, subtropical climates and beachside The Association overnight called WA tourism TAFE
resorts, the hotel interiors feature a fusion of tropical styling and natural on governments to ensure high Plans for a $14.67m upgrade
woven pieces, while brass metal fittings aim to bring a touch of costs for testing don’t put travel to South Metropolitan TAFE’s
“industrial luxe” to the property. out of reach for individuals and Mandurah campus in Western
Travelodge Hotel Melbourne Docklands families, and also called for tests Australia are moving ahead, with
has refurbished its “urban-style” lobby, to be timely, widely available and the project now out for tender.
transforming the space into a communal effective. The expanded facility will give
hub for business and leisure travellers. An IATA sampling of costs the local region greater access to
Sporting a new contemporary colour for PCR tests (most frequently specialty tourism and hospitality
scheme, trendy lighting, and new furniture required by governments) in 16 training, with WA Tourism
and interiors, the property’s lobby space also features a take-out cafe countries showed wide variations, Minister David Templeman
concept to complement the hotel’s onsite restaurant. The lobby is not with France the only country saying it will “help train up skilled
the only new arrival at the hotel, with Arthur Rojas having recently also surveyed to bear the cost of workers for meaningful jobs in our
taken over as Hotel General Manager. testing for travellers. tourism and hospitality sectors”.
EDITORIAL Advertising and Marketing Suite 1, Level 2, 64 Talavera Rd
Editor in Chief and Publisher – Bruce Piper Sean Harrigan and Hoda Alzubaidi Macquarie Park NSW 2113 Australia
Associate Editors– Adam Bishop, advertising@traveldaily.com.au PO Box 1010 Epping NSW 1710 Australia
www.traveldaily.com.au Myles Stedman Tel: 1300 799 220 (+61 2 8213 6350)
Travel Daily is part of the Business Contributors – Nicholas O’Donoghue, Business manager
Publishing Group family of Jenny Piper Jenny Piper Travel Daily operates by paid subscription business events news
publications. info@traveldaily.com.au accounts@traveldaily.com.au to people within the travel industry - sign
Produced each weekday since
up at www.traveldaily.com.au.
1994, Travel Daily is Australia’s
Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel
leading travel industry publication. Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
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