Top Drawer New Members 2020-2021 - Volume II - Caring Communities

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Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
   New Members 2020–2021
                       Volume II

           Stronger
           Together

               caring communities
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
                                                 Dear Members and Strategic Partners,
                                                 I am thrilled to share this Special Edition Top Drawer Report
                                                 featuring our newest Member organizations.
                                                 Caring Communities has seen outstanding growth in 2021 by partnering with the nation’s
                                                 leading not-for-profit senior housing and care organizations and expanding our footprint to
                                                 over 40 states.

                                                 As the owners of our company, Members represent innovative organizations led by like-
                                                 minded executives prioritizing peer collaboration and the adoption of industry-leading
                                                 resident safety and risk management best practices.

                                                 As we complete a successful 2021, we are excited to be celebrating the 20th anniversary
                                                 of our founding in 2002. By applying high quality and conservative underwriting standards,
    Ashur S. Odishoo                             we will continue to expand our 70-Member portfolio by partnering with the highest quality,
    Chief Growth Officer                         financially strong not-for-profit senior living operators.

                                                 It is with great pleasure that I share with you the names and profiles of our newest Members.
    aodishoo@caringcomm.org
                                                 I hope you enjoy learning about these organizations and the outstanding leaders that serve
    847-549-8225
                                                 their residents.

                                                 Yours truly,

                                                 Ashur S. Odishoo

                                 Caring Communities Membership Continues to Grow
                                 In this issue, we are highlighting the following new Members:

                                 ●   Florida Presbyterian Homes, Lakeland, FL         ●    Mease Life, Dunedin, FL
                                     Joe Xanthopolous, CEO & Executive                     Kent McRae, CEO
                                     Director
                                                                                      ●    Presbyterian Communities of
                                 ●   Franciscan Ministries, Lemont, IL                     South Carolina, Columbia, SC
                                     Judy Amiano, President & CEO                          Rev. Dr. Franklin Fant, President &
                                                                                           CEO
                                 ●   Front Porch, Glendale, CA
                                     John Woodward, CEO                               ●    Waverly Heights, Gladwyne, PA
                                                                                           Thomas Garvin, President & CEO
                                 ●   Homewood, Williamsport, MD
                                     Thad Rothrock, President & CEO                   ●    Wellspring Lutheran, Flint, MI
                                                                                           David Gehm, President & CEO
                                 ●   Lakeview Village, Lenexa, KS
                                     Robbie Clausen, CEO                              ●    Westminster Communities of Florida,
                                                                                           Orlando, FL
                                                                                           Terry Rogers, President & CEO

2          caring communities • caringcomm.org
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Introducing the New CEO of
Caring Communities
On July 1, 2021, Caring Communities appointed
Randy Renn as the new CEO.
As an experienced business leader, Randy Renn succeeds Jim Caldwell, who
served as CEO for almost 20 years. “Jim Caldwell...will be available to Randy
as needed through the end of the calendar year,” says Pam Claassen, Board
Chair of Caring Communities.

Randy brings to the company his impressive experience in insurance and risk
management. Most recently he served as Senior Vice President and Chief
Financial Officer for Allianz Global Corporate and Specialty, North America,
where he oversaw $4.8 billion in revenue and orchestrated a team of 170
in the United States and Canada. Randy directed all reporting, accounting,
business analysis, risk management, actuarial, treasury and investments, and
financial systems at Allianz.

“The Caring Communities team is strong, and in my brief initial interactions
with them, I can already tell they have a great collaborative spirit and are    Randy Renn
dedicated to serving the Members,” says Renn. “Together we will build upon      CEO of Caring Communities
the Caring Communities team’s legacy and create our own new stories and
new memories.”

Randy is an accomplished leader known for his strengths in team building,
collaboration and profitable growth supported by data-driven risk
management. He is excited to work with the leadership team, Members
and stakeholders to continue advancing Caring Communities’ mission
as a leading provider of quality liability insurance, education and risk
management services for not-for-profit senior housing and care.

Randy has an MBA in Finance from the University of Illinois. He is Six Sigma
Quality Certified and has experience in international financial management,
profit and not-for-profit boards, and strategic planning.

“Together we will build upon the Caring
Communities legacy and create our own
new stories and new memories.”
—Randy Renn

                                                                                         Top Drawer • Vol. 43, 2021   3
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
                                             The Benefits of Membership
                                             Caring Communities is the leading provider of general,
                                             professional and excess liability insurance, risk management and
    Caring                                   education for not-for-profit, mission-based senior housing and
                                             services providers.
    Communities                              As we approach our 20-year anniversary, Caring Communities Members continue to
                                             work together to shape the industry’s most advanced risk management frameworks and

    has historically                         systems. Our Members are the industry’s largest group of thought leaders focused on
                                             safety cultures and risk management innovations to address current and future risks in
                                             the care and housing of seniors.
    returned 31%                             The benefits of Membership with Caring Communities are clear:

                                                 Comprehensive general, professional and excess liability protection
    of Member                                    Stable cost versus cyclical and unpredictable commercial liability insurance premiums
                                                 A Culture of Safety represented in best-in-class risk management and claims programs
    premiums in cash                             Educational programs to help control and reduce the frequency and severity of claims
                                                 Member involvement and collaboration with like-minded organizations nationwide
    dividends and                                Ownership interest and sharing in the financial results of the organization
                                                 Access to specialized property and automobile insurance programs
    equity account                           Caring Communities’ core product—professional, general and excess liability
                                             insurance—was developed to afford broad coverage for maximum protection from
    allocations.                             risks specific to continuing care providers. By being selective and nimble, Caring
                                             Communities provides customized insurance protection to meet emerging risks
                                             facing the senior care industry.

                  Member                     $100mm

                  Financial
                  Returns                    $80mm
                  2006–2020

                                             $60mm

                     Year Returns

                                             $40mm
                     Aggregate
                     Returns

                                             $20mm

                                             $0
                                                      2006 2007 2008 2009   2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

4      caring communities • caringcomm.org
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
As a Member-owned insurance company, Caring Communities offers financial
returns on our Members’ ability to keep claims low and make investments in safety.
As owners, Members receive cash dividends and own all capital and surplus.
Caring Communities has historically returned 31% of Member premiums—over
$100 million—in cash dividends and equity account allocations.

Leading the industry, Caring Communities’ Continuing Care Risk Management
System provides Member organizations with knowledge and best practices to
improve their risk management programs, and thus help reduce the number of
losses, the severity of each loss and the average loss cost.

Throughout the year, Member risk management professionals participate in on-
site, classroom and web-based training and events. Our flagship educational event
is the annual National Aging Services Risk Management Conference, where more
than 200 of the nation’s top risk professionals gather to learn, share and be on the
cutting edge of emerging risks in the industry.

Looking to the future, Caring Communities will continue to identify new Members
in organizations that provide high quality care and service. By striving together for
                                                                                        The NASRM
ever-increasing levels of excellence in performance and value, our Members can
look upon their ongoing partnership with Caring Communities as an increasingly          annual conference
rewarding and beneficial experience.

                                                                                        promotes
                                                                                        professional
                                                                                        and personal
                                                                                        growth across the
National Aging Services Risk Management Conference (NASRM)
2021 Virtual Conference: October 4–8, 2021                                              aging services
The National Aging Services Risk Management (NASRM) annual conference
promotes professional and personal growth in risk management, quality                   continuum of care
improvement and culture of safety and belonging across the aging services
continuum of care and services. Caring Communities and Peace Church Risk
Retention Group, in conjunction with ECRI, explore and disseminate best practices       and services.
for aging services providers.

Once again, our NASRM conference will be held virtually this year due to
Covid-19. Presentations will spotlight contemporary risk management, quality
assurance and performance improvement (QAPI), and culture-of-safety topics
influencing today’s senior housing and aging services providers.

The pre-conference is October 4–6 with the main conference taking place on
October 7–8. If you are interested in attending but are not a Member, please
contact us on how to register as a guest. More details can be found on the events
section on our website: caringcomm.org.

                                                                                             Top Drawer • Vol. 43, 2021   5
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
                                           Florida Presbyterian Homes

                                           Florida Presbyterian Homes is the           with tree-lined streets. Amenities include
                                           first Florida-based Member of Caring        a lakeside dining room, libraries, mini-
                                           Communities.                                gym and a community wellness center
                                                                                       with a pool, wood shop and dog park.
                                           Established in 1955, Florida Presbyterian
                                           Homes is an accredited entry-fee            “In our 65 years of service, Florida
                                           continuing care retirement community        Presbyterian Homes has received every
                                           located along the shores of beautiful       quality of care acknowledgement
                                           Lake Hunter in the historic Dixieland       in our state, including being named
                                           neighborhood of Lakeland, Florida.          the number one rehab care facility
                                           They offer a wide variety of homes and      and program in Lakeland this year,”
                                           apartments for independent seniors.         says Joe Xanthopoulos, CEO at
                                           Award-winning assisted living and skilled   Florida Presbyterian Homes. “Caring
                                           nursing programs are available on campus    Communities provides the highest
                                           for residents, should they need it.         level of risk management services
                                                                                       for its Members. We look forward to
                                           The campus has 109 homes and 66
                                                                                       this alliance benefiting the already
                                           apartments in a neighborhood setting
                                                                                       exceptionally positive outcomes
                                                                                       experienced by our residents and short-
                                                                                       term stay guests.”

                                                                                       “We are especially excited to welcome
                                                                                       Florida Presbyterian Homes, Lakeland,
                                                                                       a beautiful community located on 48
                                                                                       wooded acres along the shores of Lake
                                                                                       Hunter and our first Florida-based
                                                                                       Member Community,” says Jim Caldwell,
                                                                                       CEO. “We are also happy to welcome
                                                                                       back Joe Xanthopoulos, a ‘veteran’
                                                                                       Caring Communities Member CEO and
                                                                                       now their CEO.”

                                                                                       For more information, visit fphi.org. 

6    caring communities • caringcomm.org
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
new members
Franciscan Ministries

At Franciscan Ministries, senior living    family,” says Randy Renn, Caring
is about continuing your journey with      Communities’ new CEO. ”In the
purpose and joy. They are focused on       orientation meeting with CEO Judy             FRANCISCAN
making a positive impact through their     Amiano and her leadership team, it was        MINISTRIES
philosophy of Living Joyfully.             clear that they will be engaged Caring    Sponsored by the Franciscan Sisters of Chicago
                                           Communities Members. The excitement
Franciscan Ministries is a nonprofit
                                           and depth of discussion was energizing.
Catholic system offering senior living,
                                           We look forward to serving Franciscan
healthcare and community-based
                                           Ministries and their commitment to
services with a long heritage dating
                                           excellence and the safety of their
back to 1894. Franciscan Ministries
                                           residents.”
provides home- and community-based
healthcare services to support families    Judy Amiano, President
and their loved ones. Additionally, they   and CEO at Franciscan
support young, at-risk women seeking       Ministries, had this to say
a Catholic secondary education and         of the new partnership:
operate a family violence prevention       “As pioneers in risk
center and shelter.                        management practices
Franciscan Communities is a subsidiary     that increase resident and
of Franciscan Ministries and is            employee safety, we are
sponsored by the Franciscan Sisters of     honored to be partnered
Chicago. They provide quality senior       with Caring Communities.
living and compassionate healthcare        Their values and core
services including independent living,     principles align strongly
assisted living, memory support, skilled   with Franciscan Ministries
nursing, rehabilitation services and       to ensure one goal—the
more. Franciscan Communities are           safety, health and well-
located in Illinois, Indiana, Kentucky     being of all our residents
and Ohio.                                  and associates.”
“We are proud to welcome Franciscan        For more information, visit
Ministries into the Caring Communities     franciscanministries.org. 

                                                                                                       Top Drawer • Vol. 43, 2021         7
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
                                           Front Porch

                                           Front Porch offers seniors independent      as one organization under the Front
                                           living, memory care, assisted living,       Porch name. Their shared commitment
                                           care centers and affordable housing         to those they serve brought them
                                           communities.                                together. Front Porch now consists
                                                                                       of over 3,000 employees and blends
                                           Based out of Glendale, California, Front
                                                                                       the talents, expertise and energy
                                           Porch manages multiple communities
                                                                                       of both organizations to support 54
                                           across California and beyond, recently
                                                                                       communities, 7,500 residents and more
                                           expanding its locations through a
                                                                                       than 6,000 participants in programs and
                                           partnership with Covia.
                                                                                       services nationwide.
                                                                Front Porch is built
                                                                                       “We are especially pleased to welcome
                                                                on the power of
                                                                                       Front Porch becoming a new Member
                                                                partnership. As
                                                                                       upon completing their affiliation with
                                                                a not-for-profit
                                                                organization, they     Covia, one of Caring Communities’
                                                                work with other        original Members,” says Jim Caldwell,
                                                                organizations and      CEO. I have known John Woodward
                                                                individuals whose      since he became CEO of Front Porch
                                                                hallmark of service    and was very hopeful that one day
                                                                and philanthropy       Front Porch would be part of Caring
                                                                defines the            Communities. Recently we spoke and
                                                                way they work.         I found that we are both very excited
                                                                Together, they         about the new relationship between
                                                                are dedicated          our organizations. Thank you to John
                                                                to excellence,         and the entire Front Porch team and
                                                                helping others and     congratulations for your affiliation with
                                                                improving quality      Covia. We look forward to working with
                                                                of life.               you and everyone associated with
                                                                                       Front Porch.”
                                                                On April 1, 2021,
                                                                Front Porch and        For more information, visit
                                                                Covia united           frontporch.net. 

8    caring communities • caringcomm.org
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
new members
Homewood Retirement Centers

Homewood Retirement Centers has               lasting relationship that will benefit
been providing a comprehensive array          Homewood and its residents.”
of support, services and housing to
                                              “Homewood Retirement Centers is
seniors for more than 85 years.
                                              grateful for our peers who founded
With five Homewood communities in             and built Caring Communities,” stated
Maryland and Pennsylvania, residents          Homewood’s CEO, Thad Rothrock.
enjoy attractive homes and a vibrant,         “Today, we join the Caring Communities
worry-free lifestyle.                         family of like-minded providers with
                                              confidence knowing that together we will
Homewood Retirement Centers Inc. is a
                                              strive to create safe environments where
faith-based, not-for-profit organization
                                              our residents and co-workers can thrive.”
that began as one man’s vision to help
the elderly of his church, and it has         For more information, visit
grown from 12 original “guests” in a          homewood.com. 
home near Hagerstown, Maryland, to
more 2,000 residents in all levels of care.
Homewood’s long-standing tradition
of caring service guides everything we
do. Every day, Homewood residents
and staff live our mission to provide
compassionate, professional and caring
service in order to enhance the quality of
life for residents, clients and co-workers.

Randy Renn, Caring Communities’
new CEO, says, “We are pleased
to welcome Homewood to Caring
Communities. We thank Thad Rothrock,
CEO, and the entire leadership team
for their trust and confidence in
Caring Communities. We look forward
to working together and building a

                                                                                          Top Drawer • Vol. 43, 2021   9
Top Drawer New Members 2020-2021 - Volume II - Caring Communities
Top Drawer
                                            Lakeview Village

                                            Lakeview Village, a premier single-site        its Members to create a safe and fiscally
                                            life plan community located in Lenexa,         sound environment for our residents and
                                            Kansas, has been a locally owned,              employees.”
                                            nonprofit leader since 1964.
                                                                                           According to Randy Renn, CEO of
                                            Lakeview Village is a nonprofit Life           Caring Communities, “The partnership
                                            Plan Community, providing residents            between Lakeview Village and Caring
                                            the advantage of an all-inclusive plan         Communities is already taking shape.
                                            covering a fulfilling, maintenance-free        Thank you to Robbie and his team for
                                            lifestyle and unlimited access to assisted     quickly engaging with us to initiate a
                                            living and long-term nursing care if           smooth transition to Caring Communities
                                            needed. Lakeview Village is recognized         for your liability insurance needs. Our Risk
                                                                    for successfully       Management services are also available
                                                                    fostering a            for your continual growth in safety, and we
                                                                    wellness-centered      encourage your participation and feedback
                                                                    environment to
                                                                                           at our upcoming Members meeting and
                                                                    benefit all who live
                                                                                           National Aging Services Risk Management
                                                                    and work in their
                                                                                           Conference (NASRM) in the fall.”
                                                                    community.
                                                                                           In the U.S. News and World Report
                                                                   “Lakeview Village
                                                                                           ratings for 2020–2021 Best Nursing
                                                                   is gratified to be
                                                                                           Home and Best Short-Stay Rehabilitation,
                                                                   joining Caring
                                                                                           Lakeview Village was honored to be
                                                                   Communities,”
                                                                                           among the top 5% of 15,000 nursing
                                                                   said Robbie
                                                                                           homes rated nationwide. Lakeview
                                                                   Clausen, CEO,
                                                                                           Village also won the 2020 ICAA NuStep
                                                                   Lakeview Village,
                                                                                           Pinnacle Award, which recognizes the
                                                                   Inc. “We look
                                                                                           Top 5 “Best in Wellness” senior living
                                                                   forward to our
                                                                                           communities in North America.
                                                                   partnership
                                                                   with Caring             For more information, visit
                                                                   Communities and         lakeviewvillage.org. 

10    caring communities • caringcomm.org
new members
Mease Life

Mease Life is a premier Life Plan           “We consider it an honor not only to
Community in Dunedin, Florida. For          be a part of Caring Communities but
over 50 years, Mease Life has provided      also to work with its industry-leading
quality care to older adults, offering      members on this commitment.”
independent living, assisted living,
                                            “One of my greatest pleasures as CEO
skilled nursing, memory care and
                                            of Caring Communities is welcoming
short-term rehab at its 10-acre campus
                                            new Members to our growing fellowship
on Dunedin’s coast.
                                            of exceptional organizations,” says
Mease Life provides a senior living         Jim Caldwell, CEO. “In this spirit, and
experience like no other in the Dunedin     on behalf of Caring Communities, we
area. For more than 50 years, the           welcome Mease Life CEO Kent McRae,
nonprofit community has offered             his team, and all those associated with
independent living and levels of care in    Mease Life.”
one location where older adults have an
                                            For more information, visit
opportunity to thrive and live well. The
                                            measelife.com. 
mission at Mease Life reflects their core
values, genuine attitudes and strong
aspirations to be a Life Plan Community
known for impeccable resident service
and care: With purpose and passion,
we enhance the quality of life of those
we serve.

“I am very excited for Mease Life
to become a partner with Caring
Communities as their organization, like
ours, is committed to risk management
practices that are designed to ensure
the safety and well-being of all of
our stakeholders,” says Kent McRae,
President and CEO at Mease Life, Inc.

                                                                                      Top Drawer • Vol. 43, 2021   11
Top Drawer
                                            Presbyterian Communities of South Carolina

                                            For more than 60 years, Presbyterian          “We are thrilled to welcome Presbyterian
                                            Communities of South Carolina has             Communities of South Carolina as Caring
                                            served seniors a full continuum of            Communities’ first Member operating
                                            care at their communities, including          six beautiful communities located
                                            independent living, assisted living,          throughout the great state of South
                                            memory care, skilled nursing and short-       Carolina, representing our expansion
                                            term rehab.                                   in the Southeastern States,” says Jim
                                                                                          Caldwell, CEO. “We are especially
                                            PCSC’s strong tradition of mission-driven
                                                                                          grateful to Reverend Dr. Franklin Fant,
                                            service and care is reflected throughout
                                                                                          CEO, and Chad Melven, CFO, for the
                                            their six communities across South
                                                                                          time and interest they devoted to Caring
                                            Carolina. While upholding a strong
                                                                                          Communities. We welcome them and
                                            financial foundation, they also work
                                                                                          everyone associated with PCSC to the
                                            daily to enrich the spiritual, physical and
                                                                                          Caring Communities family and are proud
                                            emotional well-being of residents, with
                                                                                          to have the opportunity to serve their
                                            their deep heritage leading the way.
                                                                                          wonderful organization.”

                                                                                          “The safety of those we serve is a top
                                                                                          priority for Presbyterian Communities of
                                                                                          South Carolina, so we are very pleased
                                                                                          to be joining Caring Communities,” says
                                                                                          Rev. Dr. Franklin Fant, CEO and President
                                                                                          at PCSC. “We look forward to further
                                                                                          refining our risk management practices by
                                                                                          working with an organization of like-minded
                                                                                          members, as well as opportunities to better
                                                                                          manage our insurance costs. Joining Caring
                                                                                          Communities has given us a greater sense
                                                                                          of control and self-determination in the
                                                                                          areas of risk and insurance.”

                                                                                          For more information, visit
                                                                                          prescommunities.org. 

12    caring communities • caringcomm.org
new members
Waverly Heights

Nestled on a 63-acre former estate in the      premiums more in line with our claims
heart of Philadelphia’s Main Line, Waverly     experience,” says Garvin. “We are
Heights is a statement in classic elegance.    proud to join the other outstanding
                                               Member organizations who have seen the
Waverly Heights is a nationally accredited,
                                               benefits of coming together to form an
not-for-profit life plan community
                                               industry-specific risk retention group. In
providing a continuum of care in
                                               addition, the risk management support,
Independent Living, Skilled Nursing,           programs and services offered by
Personal Care and Memory Support               Caring Communities demonstrate their
services. With a variety of luxurious          true commitment to risk management
residences, award-winning grounds and          excellence. We are excited about this
gardens, upscale and casual dining,            new partnership and look forward to the
comprehensive physician services,              impact it will have on safety and quality
engaging social activities, and state-of-the   within our community.”
art fitness and wellness programs, Waverly
                                               For more information, visit
Heights provides distinctive hospitality
                                               waverlyheightsltd.org. 
and quality healthcare services.

“We are thrilled to welcome Waverly
Heights among many Caring Communities
Members also associated with the Novare
Group, a leading national collaborative
of like-minded not-for-profit Life Plan
Communities,” says Jim Caldwell, CEO.
“Welcome CEO Tom Garvin, CFO Robert
Supper, Executive Services Manager Amy
Blessing and everyone at Waverly Heights
to Caring Communities. We look forward
to serving your community.”

“Our decision to join in a strategic
partnership with Caring Communities
positions Waverly Heights to pay

                                                                                            Top Drawer • Vol. 43, 2021   13
Top Drawer
                                            Wellspring Lutheran Services

                                            Based in Flint, Michigan, Wellspring           impacting people in more than 50 of
                                            Lutheran Services has served people in         Michigan’s 83 counties.
                                            Michigan for over 125 years, providing
                                                                                           “Everyone is excited about Wellspring
                                            services for seniors, caregivers, children
                                                                                           Lutheran Services joining Caring
                                            and families.
                                                                                           Communities and the opportunity to
                                            Wellspring Lutheran Services is a              work with the Wellspring Team,” says
                                            statewide nonprofit, committed to              Jim Caldwell, CEO. “We are impressed
                                            engaging people at every stage of life as      with President and CEO David Gehm,
                                            they experience and embrace their God-         the Wellspring leadership team, and
                                            given potential.                               their energetic devotion to senior living
                                                                                           and child and family services throughout
                                            For more than 125 years, Wellspring
                                                                                           Michigan. Their organization represents our
                                                         has been helping change
                                                                                           expansion in the great state of Michigan
                                                         lives, build strong families
                                                                                           and, more importantly, a terrific addition to
                                                         and transform communities
                                                                                           the Caring Communities family.”
                                                         through a diverse set of
                                                         services including adoption       “Wellspring is very pleased to join
                                                         resources, affordable             the family of Caring Communities,
                                                         housing, assisted living,         which represents many of the leading
                                                         behavioral health, family         organizations in the field of nonprofit
                                                         preservation, foster care,        senior services,” says Gehm. “For us,
                                                         home care, hospice and grief      the insurance available is secondary
                                                         support, independent living,      to the overall commitment to quality
                                                         memory care, parenting            improvement and better outcomes for
                                                         support, short-term               our residents and staff. The collaborative
                                                         rehabilitation, skilled nursing   spirit of Caring Communities fits the
                                                         care, supportive housing for      Wellspring culture. We look forward
                                                         youths and Michigan’s first       to a long and mutually beneficial
                                            public recovery high school.                   relationship.”

                                            There are more than 1,100 employees            For more information, visit
                                            who carry out their work statewide,            wellspringlutheran.com. 

14    caring communities • caringcomm.org
new members
Westminster Communities of Florida

Westminster Communities of Florida         us to be both a provider of excellent
is inspired by a mission of serving        communities and quality care and good
older adults who are in search of an       stewards of our resources. Through
enlightened, person-centered approach      Caring Communities, we look forward to
to health and well-being.                  growing even stronger as we collaborate
                                           with other Members, implement
Westminster Communities of Florida
                                           unparalleled risk management programs,
serves more than 7,000 residents in 22
                                           and continue to support a robust
communities, encouraging residents
                                           culture of safety for residents and team
to Live Well and Be Happy through
                                           members.”
an active lifestyle every day. Their
mission of service commits Westminster     “We are thrilled to
Communities of Florida to creating         welcome Westminster
and preserving excellent communities,      Communities of Florida
promoting well-being and honoring          to Caring Communities,”
each person’s dignity, rights and          says Jim Caldwell, CEO.
independence.                              “Westminster’s commitment
Westminster Communities of Florida         to excellence, quality and
offers communities throughout the state,   safety is a value shared by
including 10 Life Plan Communities,        all Caring Communities
which include independent living,          Members. This is where
assisted living, nursing care, therapy,    we connect. We are proud
pharmacy services and more, as well        to have the opportunity
as 12 affordable Rental Retirement         to serve Westminster, with
Communities for seniors with low to        its beautiful communities
moderate incomes.                          throughout the great
                                           state of Florida, and work
“Westminster Communities of Florida is
                                           together with everyone on
pleased to join Caring Communities,”
                                           their team.”
says Terry Rogers, CEO at Westminster
Communities of Florida. “We are            For more information, visit
proud of our mission, which calls for      westminstercommunitiesfl.org.

                                                                                      Top Drawer • Vol. 43, 2021   15
Top Drawer
                                   Members of Caring Communities

     Caring Communities Members, operating over 400 communities from Hawaii to New England,
     represent 25% of the annual LeadingAge Ziegler 200 list of the nation’s largest non-for-profit
     senior living systems and single-site operators. By joining Caring Communities, Members
     receive more than insurance coverage and risk management—they gain valuable affiliations
     with these aging services industry leaders and peers at the senior management level.
              We are proud to have these fine organizations in the Caring Communities family.

      Frederick, MD              Phoenix, AZ    Colorado Springs, CO   Indianapolis, IN   Ashland, OH

      Chapel Hill, NC           St. Louis, MO     Englewood, CO          Chicago, IL       Urbana, IL

     Walnut Creek, CA           Concord, MA        Bloomfield, CT       Alameda, CA       Redmond, WA

16       caring communities • caringcomm.org
members
      Monrovia, CA                               Cincinnati, OH    Newton, NC                             Lakeland, FL

    FRANCISCAN
    MINISTRIES
Sponsored by the Franciscan Sisters of Chicago

         Lemont, IL                               Boulder, CO     Schaumburg, IL                         Glendale, CA

     Annapolis, MD                                Glendale, AZ     La Verne, CA                         Williamsport, MD

                                                                    We ask. We listen. We serve.         R e s id e nc e s • P r o g r a m s • S e r v i c e s

       Seattle, WA                               Pleasanton, CA    Kalispell, MT                         Oak Park, MI

Lee’s Summit, MO                                  Honolulu, HI    Burr Ridge, IL                           Lenexa, KS

                                                                                                   SM

  Green Valley, AZ                                Hudson, OH       Loveland, OH                          Des Moines, IA

                                                                  mapleknollCOMMUNITIES

Arlington Heights, IL                            St. Louis, MO    Cincinnati, OH                          Evanston, IL

                                                                                                                                                        Top Drawer • Vol. 43, 2021   17
Top Drawer

                                       Celebration. Innovation. Hope.

       Dunedin, FL                          Tupelo, MS                    Tulsa, OK     Frederick, MD

       Madison, WI                     Lebanon, OH                      Medford, OR     Lancaster, PA

       Columbia, SC                         Skokie, IL                  Dillsburg, PA   Southfield, MI

      Tinley Park, IL                 Long Beach, CA                     Exeter, NH     Spokane, WA

     San Francisco, CA                Birmingham, AL                    Portland, OR    New York, NY

       Neptune, NJ                       Chelsea, MI                     McLean, VA     Gladwyne, PA

         Flint, MI                       Orlando, FL                    Portland, OR

18    caring communities • caringcomm.org
officers & directors
Officers & Directors
OFFICERS

Pam Claassen, Chair                           Lisa Hardy, Secretary
Executive Consultant                          President & CEO
HumanGood | Pleasanton, CA                    Emerald Communities | Redmond, WA

William DeYoung, Vice Chair                   Kevin McLeod, Treasurer
Chief Operating Officer                       President & CEO
Providence Life Services | Tinley Park, IL    Carolina Meadows | Chapel Hill, NC

DIRECTORS

Jesse Jantzen                                 Steven Rinkle
President & CEO                               General Counsel
LifeSpace Communities | West Des Moines, IA   Pacific Retirement Services | Medford, OR

Michelle Just                                 Lee Syria
President & CEO                               President & CEO
Beatitudes Campus | Phoenix, AZ               EveryAge
                                              Newton, NC
Laura Lamb
President & CEO                               Jeremy Vickers
Episcopal Retirement Services                 CEO, Medford Leas
Cincinnati, OH                                Peace Church Representative
                                              Medford, NJ
Mary Leary
CEO                                           Justine Vogel
Mather | Evanston, IL                         President & CEO
                                              RiverWoods | Exeter, NH
Doug Leidig
President & CEO                               Jill Wilson
Asbury Communities | Frederick, MD            President & CEO
                                              Otterbein SeniorLife | Lebanon, OH

                                                                                          Top Drawer • Vol. 43, 2021     19
caring communities
1850 West Winchester Road, Suite 109
Libertyville, IL 60048
800.510.8225
caringcomm.org

             Membership with Caring Communities represents a strategic opportunity in
             contrast to an annual insurance buying decision. Members are the owners and
             policyholders of the company that provides their professional, general and
             excess liability insurance protection. Members invest in and own their risks
             exclusively with other Senior Housing Community Care and Service Providers,
             all known to one another. They have common interests, commitments and
             incentives, and thereby are directly rewarded by sharing the profits of the
             company, based on performance, the greater share to the best performers.
             Members work together in providing the safest environments and practices
             for their residents, people under their care and their employees.

             To learn more about Membership in Caring Communities, please contact
             our sales team at sales@caringcomm.org or 800.510.8225.

             2021 EVENTS

             Risk Management Webinar: Immunizations and Infection Prevention
             for Aging Services
             September 21, 2021; 1:00–2:00 EST; Virtual

             Caring Communities September Member, Board & Committee Meeting
             September 22–24, 2021; Virtual

             National Aging Services Risk Management Conference (NASRM)
             October 4–8, 2021; Virtual

             Underwriting Committee Meeting
             October 20, 2021; Time TBD; Virtual

             Risk Management Webinar: Disaster Relief
             November 16, 2021; 1:00–2:00 EST; Virtual

             Find the most current list of events on caringcomm.org/news/events
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