TRAVEL AGENT GUIDE 2018 - Globus
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TRAVEL AGENT
GUIDE
2018
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1
CONTENTS
THE BENEFITS OF PARTNERING WITH US ............................................ 4 REACH US HERE
NOBODY LOOKS OUT FOR YOU LIKE FAMILY . ........................................................ 6
TRAVEL AGENT
WE’LL REWARD YOU WHEN YOU REINVEST IN YOURSELF ........................ 7
PORTAL (TAP)
MARKETING SUPPORT ................................................................................................... 8 Agentlingo.ca
WORKING WITH US ........................................................................................................ 12
RESERVATIONS
YOUR DIGITAL PARTNER ......................................................................................................... 13 800.268.1639
OUR BRANDS AND HOW TO SELL THEM ............................................... 14
GROUPS
BRAND PROFILES .......................................................................................................................... 16 800.268.1639, ext. 2
REDISCOVER YOUR LOVE FOR ITALY ........................................................................... 18
INSIDE SALES
GLOBUS ................................................................................................................................................. 20 888.268.1928
COSMOS ................................................................................................................................................ 30
MONOGRAMS .................................................................................................................................... 34 SOCIAL MEDIA
AVALON WATERWAYS .............................................................................................................. 44
facebook.com/globus
GROUPS & SPECIALTY TRAVEL ....................................................................... 58
facebook.com/cosmos
GET YOUR GROUP TO GO ..................................................................................................... 60 facebook.com/monograms
facebook.com/avalonwaterways
CUSTOM GROUPS .......................................................................................................................... 62
RELIGIOUS TRAVEL ..................................................................................................................... 64 @globusfamily
@globusfaith
OBERAMMERGAU 2020 . .......................................................................................................... 65
@avalonwaterways
PROGRAMS & INCENTIVES ................................................................................... 66 @monogramstravel
TRAVEL AGENT DISCOUNT POLICY .............................................................................. 67
@monogramstravel
BOOKING AIR ................................................................................................................................... 68 @avalonwaterways
GIVING BACK ........................................................................................................................ 70
2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
FROM A SINGLE ROWBOAT in Lugano, Switzerland, to a global
travel industry leader, we’ve gotten to where we are today by earning
your trust and igniting a passion for travel in your clients. We’ve
kept our promises to you, from competitive commission structures
to worldwide customer support. We continue to create the highest
quality, most engaging travel experiences for your clients, because
we know that happy travellers return with an even greater love
and trust for their travel agent, becoming lifelong customers. Read
on to discover all the things that keep the cycle going—and your
business growing—with the Globus family of brands.
AG E N T L I NAG
G O.CA
E NTLINGO.CA
| RE S ERVATIO
| RE SNS
ERVATIO
: 8 00.2NS:
6 8.1639
800.268.1639
| GR OU PS:
| 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3
THE BENEFITS OF
PARTNERING
WITH US
4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
TH E B E N E F I TS O F PA RTN E RI NG WI T H US
GUAR A N T E E D A I R P R ICING
When your clients pay a $300 air deposit (in conjunction with a
$250 land deposit), we’ll lock in the air price—without requiring
full payment—even if the schedule changes or fuel surcharges
increase.
WE PAY YO U
26
We have four brands, but just one commission structure, which
means your sales roll up, and pay out, even faster.
GUAR A N T E E D DE PARTU RE S
We offer the widest variety of guaranteed departures—in fact,
more than 2,000 Globus and Cosmos departures are guaranteed.
FOR MORE
Plus, all Monograms worldwide and Avalon Waterways Europe INFORMATION
departures are guaranteed to go and will not be cancelled.
ABOUT THESE
ST R AIGH T FO RWAR D PRO MOS & PRICING PROGRAMS
Rest assured, your clients won’t need to meet strict, confusing AND BENEFITS,.
booking parameters to take advantage of our promotions. including current promotions,
agent incentives, and
C L IE NT CO N N E C T marketing tools, look for
Available via the Travel Agent Locator on our consumer websites, our #26 Weekly E-mail
Client Connect is an online referral tool that directly connects Communication.
specialist agents with potential clients.
THE SOURCE
NOT RECEIVING
Your 24/7 one-stop resource for Globus family of brands OUR E-MAILS?
marketing support and sales tools like customizable e-mails, ASK YOUR
social media images, videos, and more!
SALES TEAM TO
SIGN YOU UP.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 5
T H E BENEFITS OF PA RT N ER I N G W I T H US
NOBODY LOOKS
OUT FOR YOU
LIKE FAMILY
EXPERIEN CE
The Globus family of brands has 90 years of experience putting
safety and security first, from proactively avoiding issues to
quickly responding to emergencies around the world.
O U R WORLDW IDE NET WOR K EN SUR ES SA F ET Y
With over 50 offices around the world, we monitor conditions
on the ground and act quickly during an emergency. We have
longstanding relationships with top-rated hotels and travel
partners, so your clients are always in good hands. These
offices and partnerships enable us to make itinerary changes
to ensure guest safety.
G U E ST T E ST IMO NIALS
O N-T RIP SUP P ORT
Our Tour Directors, Cruise Directors, and Local Hosts® provide “Globus allows me to travel in total .
on-site support on every trip. Your clients are not alone when comfort and peace of mind, knowing my
they travel with us. professional Tour Directors are in charge. .
This is my 20th Globus tour.”
T RAVEL INSURA N C E [ GR ACE ]
Our Travel Insurance plan allows clients to cancel for any
reason up to 24 hours before departure. Additionally, we “Benson, our (Monograms) guide and .
provide a 24/7 global line in case of emergency, medical driver, took such great care of us. I am so .
assistance, lost luggage, and delays. glad we went ahead with our trip. We felt .
safe everywhere we went in Kenya.”
IT ’S T IME TO TRAVE L
[ KATHLEEN ]
We encourage your clients to stop putting off that once-in-a-
lifetime vacation. It’s time to travel. And when they travel with
“You are right about Avalon. We felt .
us, we’ll never lose sight of what it truly means to be family.
safe and pampered the entire time. .
They can count on the Globus family of brands’ experience
and support. Thank you for helping to make our big.
trip one of our best memories.”
[ MA R LEN E & CA R LOS ]
6 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
TH E B E N E F I TS O F PA RTN E RI NG WI T H US
WE’LL REWARD YOU G FO B U NIVE RS IT Y
WHEN YOU REINVEST
By becoming a specialist, you’ll receive an exclusive
specialist logo and more. Visit the Travel Agent Portal at
IN YOURSELF agents.globusfamily.ca/gfob-university to get started.
AVALON WATERWAYS GLOBUS AND COSMOS MONOGRAMS
SPECIALIST PROGRAM SPECIALIST PROGRAM SPECIALIST PROGRAM
Our Avalon Waterways Specialist . The Globus and Cosmos
The Monograms Specialist
Program will show you how Avalon Specialist Program delves into the
Program will motivate and
Waterways is different than other Tour Market. Once you complete
educate you on the simplicity .
river cruise operators, so you can this program, you’ll be an expert in
of Monograms.
become an expert in selling Avalon. selling Globus and Cosmos tours.
BENEFITS OF BEING A GLOBUS FAMILY OF BRANDS GRADUATE:
EXPERT LOGO TO APPEAR ON TRAVEL AGENT LOCATORS WITH PRIORITY SORTING TO THE TOP OF THE PAGE
CERTIFICATE OF COMPLETION | EXPERT DESIGNATION | EXCLUSIVE EXPERT LOGO.
FREE, HIGH-QUALITY MARKETING MATERIALS | ACCESS TO BOOKING INCENTIVES AND SPECIAL OFFERS/PROMOTIONS
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 7
YOUR 24/7 ONE-STOP RESOURCE FOR
GLOBUS FAMILY OF BRANDS MARKETING
SUPPORT AND SALES TOOLS
C U STO M I Z A B L E E - MA I L S
Our customizable e-mail templates allow you to download an
HTML file and send a custom e-mail blast to your clients. You
can also build your own in the e-mail template.
MARKETING
V I DE OS
Videos are a great way to show your clients what it’s like
travelling with the Globus family of brands. Visit our videos
SUPPORT section to view, download, or copy programming code to
embed our videos onto your own website.
8 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
MA R K E TING SUPPO RT
ACCESS THIS AND MORE ON THE SOURCE, OUR MARKETING
RESOURCE CENTRE, AVAILABLE AT AGENTLINGO.CA.
W O R L D W I D E
TRAVEL R E D I S COV E R YO U R LOV E F O R I TA LY
YOU HAVE
PLANNER
2018 ARRIVED.
IT’S YOUR
TIME to
TRAVEL.
Join us for a special event to
experience what awaits you on
your next vacation.
OFF THE
BEATEN PIAZZA ON SELECT ITALY
2018 GLOBUS
AIR-INCLUSIVE
TOURS
EL E C TRONIC E- BROC HU R ES, W HY BO O K W I TH A TR AV E L AG E N T CO N S U M E R S H OW MA RKET I NG
E-G UIDES & GROUP P L A N N ER S Promote the value of using a travel agent & MORE
Download and send digital destination to clients using tools like e-brochures, Everything you need to promote your
guides or brochures from the convenience printed booklets, posters, direct mailers, next consumer show is here, like e-mail
of a computer, mobile device, or tablet. and more! invitations, direct mailers, social media
images & tips, & more!
WHAT’S NEW
IN 2018
B O O K E A R LY A N D
S AV E S A L E !
Save 5% off 2018 Globus Asia, Africa
and South Pacific early bookings*
NEW! NEW!
2018 GLOBUS 2018 GLOBUS
SOUTH PACIFIC TOURS ASIA TOURS
EXPERIENCE DOWN UNDER BY RAIL TOO! SMALL GROUP DISCOVERY!
GHAN TRAIN AND NEW INDIAN PACIFIC TRAIN JOURNEYS ON SELECT TOURS! NEVER MORE THAN 20 PASSENGERS IN A GROUP!
New! New!
Across Australia Classic China &
by Train the Yangtze River
REDISCOVER
14 Days from Sydney 12 Days from Beijing
to Perth to Shanghai with 3-night
Prices starting at $4,529** River Cruise
Your Love for
Prices starting at $2,339**
New!
Wines of Australia &
New Zealand
19 Days from Melbourne
ITALY
to Queenstown New!
Prices starting at $5,469** Flavors of China &
the Yangtze River
New! 14 Days from Beijing
New Year’s Eve to Shanghai with 3-night
River Cruise
Down Under
Prices starting at $2,749**
21 Days from Sydney
to Queenstown
Prices starting at $7,949**
*Book and deposit a 2018 Globus Asia, Africa and South Pacific vacation to save 5% per person on the land-only portion of the core tour not including extra night accommodations, extensions, taxes/fees tips or supplements. Booking must be made, under deposit and discount applied
between August 16, 2016 and May 1, 2018 for travel in 2018. Does not apply to Cosmos, Monograms or Avalon Waterways. Offer is not combinable with other promotions EXCEPT the Journeys Club Repeat Traveler benefit. Offer reliant on space availability. Applies to new 2018 bookings
only. Full cancellation penalties will apply. Additional restrictions may apply; see Travel Terms & Conditions for details. May be withdrawn at any time. Available from participating GFOB offices only. EBDA
** Prices and availability subject to change. Land price only. Does not include airfare. Pricing based on double occupancy. Certain restrictions apply. Contact your preferred travel professional for full details. XF071754
F LYE RS & DIRECT M A I L ER S P HOTO & LO G O G A L L E RY S O C I A L ME DI A TO O L S
Access our customizable marketing Our gallery houses all the GFOB photos and Download social-ready images to post and
materials to create convenient, various destination images to include on share on your social media pages. You can
customizable pieces complete with your marketing pieces and websites. . also capitalize on our social media content,
your agency’s call-to-action and logo. Use the Search Menu to search images by available on Facebook, Instagram, Twitter,
Choose from a variety of flyers and direct various descriptive drop-down menus and & Pinterest.
mailers. Printed items will be shipped to then use the password to download.
you directly.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 9
MARKETING SUP P O RT
CONSUMER
SHOWS
GREAT THINGS
HAPPEN TOGETHER
HOST A CONSUMER EVENT
WITH THE GLOBUS FAMILY OF BRANDS
One of the single most successful ways to bring in
new clients, sell more vacations or materialize a .
group is a Consumer Show. These events bring
members of your community together to share .
their travel stories and dream about where their .
next wanderlust moment will be.
The Globus family of brands is here to help you
conduct a successful event that produces leads and
bookings for your agency. Over the years, we’ve
conducted hundreds of consumer shows with our
travel agent partners and have the formula for success.
Visit the Travel Agent Portal at
https://agents.globusfamily.ca/consumershow
for more details and to fill out a request form.
*Once show request is approved, up to 50% of the
investment value may be shared between the Globus
family of brands and the agency based on history,
production and experience (in hosting consumer events).
1 0 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEMA R K E TING SUPPO RT
CONSUMER SHOW PACKAGE
We’ve developed a consumer show package that provides the tools to help execute a successful event. You can
choose from a show focused on Avalon Waterways or all 4 of our brands, including Globus, Cosmos, Monograms
& Avalon. Here’s what we’ll provide when you partner with us.
$$ G LO B U S FA MI LY T E AM $300 CO NS U ME R TAK E H O ME KI TS
M E MB E R AT T H E S H OW VALUE These kits will give your attendees
We’ll send a local Business everything they’ll need to help them
Development Manager (BDM) to your book their next vacation with you.
show to share the stories of the world Beautifully packaged, they’ll make you
and how travelling on our brands will look good. Avalon Waterways or Globus
ensure your clients have the vacation . family kits are available (1/couple, up to
of a lifetime. 50 kits).
$$ P R E S E N TAT I O N $100 S O CIAL ME DIA IMAG E S AND
We’ll deliver an inspiring presentation VALUE FACE B O O K INVIT E T E MP LATE
that will ignite questions, interaction Let’s get social with your event! We’ll
and the desire to book a vacation with make it easy with ready-to-post images,
you. and suggested templates for creating a
Facebook event on your page.
$100 E- MAIL INV I TAT IO NS & T H ANK
VALUE YO U E - MA I L T E MP L AT E $100 B O NU S S H OW O FFE R
We’ll design a beautiful e-invitation VALUE On top of our current national
for your event to send to your promotions, we’ll give attendees an
database and provide a Thank You exclusive promotion for attending. Valid
e-mail template to send to attendees for 2 weeks after the event.
afterwards.
$600* TOTAL VALUE
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1 1TO ACC E SS T HE T RAVE L AG E NT PO RTAL, VIS IT
AGE NT L I NGO.CA
E V E RY T H I N G YO U NE E D IS AT YO U R FING E RT IPS
• Easy, online booking portal/engine • Travel Agent Discount information
• Booking management and eDocuments • The Source, our marketing portal
• Current list of Guaranteed Departures • Order brochures
• Promotions and booking incentives • Videos + trainings & webinars
• GFOB University Specialist Program • And much more!
WORKING
WITH US
1 2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEWO R K I NG WI T H US
YOUR DIGITAL
PARTNER
When your agency registers with us, you get M YC L I E N T E - M A I L
access to the management portal, offering tools An e-mail is sent bi-weekly, broken out by brand, listing clients
who are eligible to pre-register and pre-purchase activities and
and communication, such as:
excursions, or have already pre-purchased one or more excursions.
W E EKLY ACTIVITY E -M A I L C L I E N T CO MM U N I C ATI O N P R O G R A M
An e-mail is sent weekly summarizing all active . The Globus family of brands’ client communication program
bookings (including groups), and supporting proactive provides seamless communication with your clients from the
management, covering: time of booking, all the way through their vacation!
• Bookings needing a deposit
Benefits include:
• Bookings with final payments due
• The Globus family of brands handles communication with
• Traveller document packets sent the previous week,.
the client on your behalf
and direct links for FedEx tracking
• Full agency branding throughout communication process
• Travellers returning home from their vacation in the.
• Promotes relevant and timely communication between
next week (so you can welcome them back)!
booking and travel
O NL INE RESERVATI ON SYST EM • Makes agent’s job easier and keeps client engaged .
This system allows you to: and informed
• Provides all pertinent information needed to travel
• Make a booking or revise an existing one
• You are copied on all client communication
• Search for and hold vacations
• Place a deposit or apply payments
• Retrieve eDocuments
LOOK FOR
26 OUR WEEKLY
#26 E-MAIL
COMMUNICATION
VISIT THE TRAVEL AGENT PORTAL AT AGENTLINGO.CA
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1 3OUR BRANDS AND HOW TO SELL THEM 1 4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
O U R B R A N DS A N D H OW TO SELL T HEM
503 VACATION S
77
COUN T R I ES
6
CON TIN EN TS
90 YEA R S
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1 5O U R BRA N DS A N D HOW TO SEL L T HEM
FIRST-CLASS I N DE P E N D E N T
F U L LY-ESCORTE D S MA L L-SHI P
F ULLY-ESCORT ED TR AV E L PAC KAG E S
VA LU E VAC ATI O N S R I V E R CRUI SI NG
VACATION S W I TH LO C A L H OSTS
BRAND PROFILE
Itineraries: 191 vacations Itineraries: 117 vacations across Itineraries: 126 vacations Itineraries: 69 cruises across
across 68 countries 62 countries across 42 countries 20 countries
Guaranteed Departures: Guaranteed Departures: Guaranteed Departures: All Guaranteed Departures: All
Available Available Europe & Southeast Asia
Prime Booking & Promotional
Prime Booking & Promotional Prime Booking & Promotional Period:. Prime Booking & Promotional
Period:. Period:. Europe: Sept.-Dec.; Jan.-Mar.. Period:.
Europe & North America: Europe & North America: Exotics: July-Sept.; Jan.-Feb. Feb.-June; Oct.-Nov.
Sept.-Oct.; Jan.-Feb.. Sept.-Oct.; Jan.-Feb..
Off season special promotions. Exotics: July-Sept.; Jan.-Feb. Average Commission per Average Commission per
Exotics: July-Sept.; Jan.-Feb. Booking: $1,000 Booking: $1,400
Average Commission per
Average Commission per Booking: $800
Booking: $1,100
D E S T I N AT I O N S
• Europe • Europe • Europe • Rhine, Moselle, Main,
• North America, including • North America, including • South & Central America Danube, Seine, Rhône, and
Alaska and Hawaii Alaska and Hawaii • Africa Saône Rivers in Europe
• South & Central America • South America • Australia & New Zealand • The Mekong River in.
• Cuba • Cuba • Asia Vietnam & Cambodia
• Africa • Africa • Middle East • The Irrawaddy River in
• Australia & New Zealand • Middle East • Galápagos Islands Myanmar
• The Amazon River in Peru
• Asia • Asia
• The Galápagos Islands in
• Middle East • NEW! Sri Lanka
Ecuador
• Galápagos Islands • NEW! Australia
T R AV E L L E R P R O F I L E
The average Globus traveller The average Cosmos traveller The average Monograms. The average Avalon traveller
is aged 50-70 with an income is in their early to mid 50s, with traveller is in their early 50s, is in their early 60s, with an
of $80,000+. an income of $65,000+. with an income of $80,000+. income of $85,000+.
Target: Target: Target: Target:
• Baby Boomers • Solo Travellers • Past Touring Clients • Ocean Cruisers
• Empty Nesters • Young Couples. • Independent/FIT Travellers • Retired Couples
• Retired Couples • Repeat Travellers. • First-Timers to a Destination • Empty Nesters
• Groups • Multi-generational/Families. • Honeymooners • Baby Boomers
• Multi-generational/Families • Groups • Baby Boomers • Second Honeymooners
• Ocean/River Cruisers. • Multi-generational/Families • Groups
• Cruise Clientele
• Young Professionals.
• Girlfriend Getaways
1 6 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
T R AV E L S T Y L E S
Panoramas: Comprehensive Panoramas: Comprehensive City Getaways: Allow clients River & Small-Ship Cruise
vacations that are multi- vacations that are multi- to experience one city for a Vacations: Enriching
country, multi-state, or multi- country, multi-state, or multi- quick getaway. experiences along the world’s
province. province. famous waterways on modern
Multi-City: Allow clients to
ships designed specifically for
Regional Discovery: These in- Regional Discovery: In-depth experience multiple cities in
the North American market.
depth vacations focus on the discoveries focusing on a depth, whether it’s within one
Clients will cruise in comfort
the character, personality, and specific country or region. country or a multi-country
and style with first-class
flavour of a specific country or combination.
Rail Journeys: Scenic daylight dining, spacious staterooms,
region.
journeys or overnights in YourWay: Allow clients to and unbeatable on-shore
Cruise & Tour: These vacations private sleeping staterooms customize the number of excursions.
combine the relaxation of take clients back to the nights in London, Paris, Rome,
Active Discovery: Allows
a cruise with the cultural golden era of train travel. Florence, and Venice from 2–5
passengers to choose
discovery of a guided land nights.
Value Vacations: Affordable activities based on interests
tour.
vacation tour packages to and fitness levels. Choose
Special Events: Vacations that popular destinations for under traditional sightseeing, biking,
feature up-close and behind- $1,000. classes, canoeing, and more.
the-scenes visits to North Experience a river cruise that
America’s famous celebrations. is action-packed or filled with
interactive discoveries.
Take A Break: These one-week
vacations, by departing and
returning on weekends, help
maximize your vacation time.
Escapes: Off-season vacations
combining the best itineraries
in popular destinations
without the crowds.
N I C H E T R AV E L O P P O R T U N I T I E S
Faith-Based, Multi- Faith-Based, Solo Travellers Families, Honeymooners, Special Interest Cruises,
generational/Families Multi-generational/Families, Groups
Girlfriend Getaways
TU R N TO . T URN TO . TURN TO . TURN TO .
PAGE 20 . PAGE 30. PAGE 34. PAGE 44.
F OR M OR E D E TA ILS FOR M ORE DETAILS FOR MORE DETAILS FOR MOR E D E TA IL S
ON GLOB U S ON COSM OS ON MONOGRAMS ON AVALON WATERWAYS
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1 7O U R BRA N DS A N D HOW TO SEL L T HEM OFF THE BEATEN PIAZZA 1 8 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
O U R B R A N DS A N D H OW TO SELL T HEM
REDISCOVER YOUR
LOVE FOR ITALY
Perhaps your clients have already stood inside the Colosseum’s walls,
marvelled at the statue of David, or cruised romantic ancient canals. Even if
they’ve experienced the highlights of Rome, Florence and Venice, there’s an
entire country of diverse regions, people, traditions and cuisine you haven’t
seen, experienced or tasted in Italy. And there is no better way to get to
these picturesque towns, with the insight and expertise of local guides and
ease of transportation, than on a tour.
NEW FOR 2018!
TOURING IS THE
NEW NEW
BEST WAY TO
REDISCOVER
ITALY
The beauty of the less-travelled
areas of Italy is what your clients
will find more of—more ancient
architecture, more wide-open
Hidden Treasures of Apulia, the Heel of Italy
views, and more local experiences. Southern Italy
A tour gets them closer to these
dolce discoveries—with more
included features and unique NEW NEW
surprises—plus plenty of free time
to explore the cobblestone streets
like a local.
The Sicilian Gourmet Tuscany
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 1 9O U R BRA N DS A N D HOW TO SEL L T HEM
At Globus, we create vacations with just the
right balance of included features and free
time, place travellers in great hotels, and tell
the stories within every journey that bring the
destination to life. Our touring vacations deliver
the world to your clients—they simply need to
seize the moment and immerse themselves.
F I R S T- C L A S S F U L LY E S CO R T E D VAC AT I O N S
P E R F E C T LY P L A N N E D & S T R E S S - F R E E G E TAWAYS | M O R E I N C L U S I O N S
M O R E F R E E D O M TO E X P LO R E | F I R S T C L A S S , C E N T R A L LY- LO C AT E D H OT E L S
V I P ACC E S S — S K I P T H E L I N E S | B E S T TO U R D I R E C TO R S & G U I D E S | F R E E W I - F I
2 0 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 2 1
O U R BRA N DS A N D HOW TO SEL L T HEM
MORE VALUE
MORE INCLUDED FEATURES
That’s the Globus difference.
M OR E FOR L ESS
Globus offers MORE included WHAT ARE THE
features + higher quality hotels
at a LOWER price than our
STORIES PEOPLE TELL
nearest competitor! Other
operators charge for features
WHEN THEY COME
we include. HOME FROM
I N C LUD ED M EA L S
A VACATION?
Many great meals (often with
wine) are included in the They talk about the unique experiences. .
package price; travellers also
have the freedom to experience That out-of-the-way place they discovered.
local flavours as they choose. That cool thing they did. They remember .
the handful of moments that stood out from
SKI P T HE L I N ES
Our “Happy Lines” maximize all the others. So we went ahead and put .
travellers’ time and minimize
waiting at the must-see sights.
together a whole bunch of those moments
for your clients—an average of three per tour.
We call them Local Favorites
AND THEY’RE ALWAYS INCLUDED.
SM
2 2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
Local Favorites
Globus has created special experiences that bring you behind the scenes
SM
and spotlight the unique stories of your journey—bringing to life the
local flavour of the destination. Just look for the icon in the brochures.
1 2 3
4 5 6
1 | LIMA, P ERU 4 | HARDANGERFJORD, NORWAY
For a special treat, stop at a Local Meet the family that has owned the
Peruvian food market to get a real Steinstø farm for eight generations.
taste of life of the local people. Then, cross Hardangerfjord by ferry
and drive through the orchards
2 | HAUGA N ES, I C EL A N D along Sørfjord.
A real treat! At Hauganes, .
embark on an unforgettable . 5 | ADELAIDE, AUSTRALIA
experience: watch whales in . Sightseeing and then off to finish the
their natural habitat! day enjoying a tasting tour of the city’s
Central Market, a thriving hub for food
3 | HALIFAX, NOVA SCOTIA and culture for over 148 years.
Visit Peggy’s Cove, one of Canada’s
most charming fishing villages. There 6 | BUENOS AIRES, ARGENTINA
enjoy a traditional Nova Scotian Experience a dance lesson followed
breakfast, choosing local specialties by a dinner of Argentine steaks and
like fish cakes. other local specialties, and end with
a live performance of Tango dancers.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 2 3O U R BRA N DS A N D HOW TO SEL L T HEM MORE QUALITY COACHES • New, modern coaches—never older than three years in Europe (five years in North America) • Free on-coach Wi-Fi in Europe and North America, as well as in most hotel lobbies; look for the symbol on the hotel pages in the back of our brochures for specific hotels • Fully air-conditioned with individual vents • Electrical outlets • Only 44 travellers fill our coaches with an average group size of 36 2 4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
O U R B R A N DS A N D H OW TO SELL T HEM
GLOBUS HOTELS ARE
A CUT ABOVE THE
COMPETITION
Pre-screened, modern, brand-name, and amenity-filled
first-class and above (4- and 5-star) accommodations, centrally
located and only steps from the top tourist destinations.
©Matthew Shaw Photography
2 | LONDON 3 | SOUTH AFRICA
1 | PALAZZO SELVADEGO | VENICE, ITALY
First-Class
Enjoy an unparalleled location in Venice overlooking the Grand Canal. The hotel
is also close to the true heart of the city, St. Mark’s Square, and offers wonderful
views of the Basilica della Salute and the Island of San Giorgio.
2 | PARK PLAZA WESTMINSTER BRIDGE | LONDON, ENGLAND
Superior First-Class
Situated opposite Big Ben and the Houses of Parliament in the heart of central
London. The London Eye, the London Aquarium, and the city’s finest theatres,
restaurants, and bars are just steps away. The hotel also boasts a fitness centre
with 15-meter pool and the Mandara Spa.
3 | KAPAMA RIVER LODGE | KAPAMA GAME RESERVE, SOUTH AFRICA
Superior First-Class
Nestled in the expansive Kapama Private Game Reserve, Kapama River Lodge
is stylishly furnished and epitomizes what safari accommodations should be.
1 | VENICE
The majestic northern Drakensberg mountains form the backdrop to the lodge,
which is positioned along a bend of the seasonal Kapama River.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 2 5O U R BRA N DS A N D HOW TO SEL L T HEM
MORE EXCEPTIONAL
TOUR DIRECTORS
CO MMITTED TO THE C L I EN TS’ EXPERIENCE
E XPERIEN CE, N OT SA L ES • Average of 23 years experience in the travel industry
As you would expect, we pay Tour Directors to operate our • All are certified travel experts in their region
tours. Our nearest competitor’s Tour Directors spend their own D E STI N ATI O N K N OW L E DG E
money for the right to operate a tour—and they make that • Experts on the area visited
money back by pushing optionals to travellers. That explains • Typically resides in that country
why they have far fewer inclusions and far more optionals. • Speak, on average, four languages
9 OUT OF 10 CUSTOMERS RATE OUR TOUR DIRECTORS THE BEST IN THE BUSINESS.
I T A LY AUSTRALIA CENTRAL AMERICA
ALDO MODEO JO RUSH FERNANDO BORDALLO
PATTI More than 10 years’ experience More than 20 years’ experience
More than 20 years’ experience “I’m Jo, and I love sharing my “Born and raised in Rio de Janeiro, I
“insider knowledge”, the cultural speak English, French, Spanish, and
“I am a proud Italian with a passion
idiosyncrasies, history and people, Portuguese. I became a Tour Director
for the arts, history, and the natural,
as well as the landscape, plants, . in 1986, and I love my work. It’s so
beautiful scenery of this country.
great to see guests engage with the
I enjoy showing everyone Italy and animals we encounter. I hope
diversity of South American countries
through my eyes. After many years this extra knowledge allows guests
-their traditions and contrasts. I love
as a Tour Director, I have gotten the to appreciate their destination . sharing the history of these countries,
nickname “Renaissance Man” from on a deeper level, and they leave watching the group interact during the
passengers on my tours.” feeling they were honorary locals trip, and knowing I play a fundamental
for a little while!” role in the success of the trip.”
2 6 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
SELLING GLOBUS .
TO YOUR CLIENTS
What should your key message be?
SALES ACC EN T UATE YO U R C L I E N TS ’ G LO B U S TO U R TR AV E L E X P E R I E NCE
TIP
A N D A D D A MO N O G R A MS E X TE N S I O N .
Tour extensions are always available!
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 2 7O U R BRA N DS A N D HOW TO SEL L T HEM
YO U R B IG G E ST
ACQ U IS IT IO N
O PPO RT U NIT Y:
BABY
BOOMERS
AV E R AG E AG E :
52-69
T R AV E L N E E D S :
• Create Experiences.
• Authenticity
• Community & Family
• Health & Wellness
• Personal Development
H O U S E H O L D I N CO M E :
$114K–$168K
W H AT T H E Y WA N T F R O M
A N I N T E R N AT I O N A L
VAC AT I O N :
• Learn more about the world
• See and do as much as possible
• Immersion in other cultures
• See how other people live
2 8 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
BOOMERS
LOVE TOURING
BUT WHY?
BIG SHIP BURNOUT
Boomers are looking for more authenticity! Touring provides
travellers with a truly enriching and genuine experience!
SIMPLE
Escorted touring is simple! Boomers want something that is
turnkey and easy. They want all the details taken care of, so
they can just show up and enjoy their vacation!
INCLUSIVENESS
Thanks to many experiences from their formative years,
boomers seek a certain level of inclusiveness when travelling.
They want to share experiences with likeminded individuals,
whether creating a community on a motorcoach or taking their
families with them.
DO vs SEE
They want to be immersed in the culture and do things no
one else can! Simply driving by isn’t enough—a perfect fit
for our Local FavoritesSM!
PERSONAL GROWTH
Touring, and our excursions in particular, allow travellers
to try and experience new things, which in turn leads to
personal growth!
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 2 9O U R BRA N DS A N D HOW TO SEL L T HEM
COSMOS VACATIONS ARE DESIGNED FOR
THE TRUE TRAVELLER. As the creator of the
budget vacation, Cosmos recognized a need
to make travel more affordable—and then filled
it way back in 1961. Since then, Cosmos has
introduced budget-minded travellers to the
world’s most captivating places, turning travel
dreams into reality.
CHOOSE FROM
1 UP TO
30%
UP TO
100+
TOURS
VACATIONS
GREAT BRAND
for
SOLO TRAVELLERS
40%FREE TIME
LESS EXPENSIVE
THAN BOOKING ON $1,000
YOUR OWN
3 0 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3 1
O U R BRA N DS A N D HOW TO SEL L T HEM
GREAT P R OSP EC T I N G BR A N D
Low prices make Cosmos a .
great way to get first-timers .
to a destination.
R E P E AT B U S I N E S S
Clients can travel more frequently with
budget-friendly Cosmos.
G UA R A N T E E D S H A R E
F O R S O L O T R AV E L L E R S
We charge the basic price and match
up travellers of the same gender in
twin-bedded rooms.
If no other traveller has booked on
a Guaranteed Share basis, Cosmos
absorbs the single room supplement.
“FREEDOM” OPTIONALS
A variety of optional excursions
is available, allowing travellers to
spend their money on the inclusions
that matter the most to them—and
more time to explore on their own.
VAC ATI O N S U N DE R $ 1 ,0 0 0 is the perfect marketing message to let
MARKETING
first-time travellers, solo travellers, or those that thought they could not
TIP afford to see the world, know they can. Cosmos tours are the complete
budget-friendly package with everything they need to turn their travel
dreams into a reality.
3 2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
A R TH U R FR OMMER ’S
B U DGET TR AVEL NEW
EN DOR SES COSMOS AS
“THE SMART GRAND TOUR OF SRI LANKA
1 1 - DAY T O U R F R O M C O L O M B O T O C O L O M B O
WAY TO GO.”
COSMOS IS NOT A CHEAPER GLOBUS. It is
specifically designed to cater to a more savvy,
slightly more independent traveller who puts
a different emphasis on certain qualities such
NEW
as flexibility, value, pricing, and free time. At
Cosmos, we don’t think the cost should prevent
you from seeing the destinations you have been TIMELESS JAPAN
1 0 - DAY T O U R F R O M T O K YO T O O S A K A
dreaming of visiting. Instead, we help travellers
turn their dreams into reality!
THE DREAM VACATION
AT A DREAM PRICE
NEW
HIGHLIGHTS OF AUSTRALIA
1 2 - DAY T O U R F R O M M E L B O U R N E T O S Y D N E Y
NEW! ROME, IRISH EXPLORER.
FLORENCE & VENICE. 9-day tour from
7-day tour from Rome Dublin to Dublin NEW
to Venice PRAGUE, VIENNA &
APULIA, THE HEEL OF ITALY
LISBON, SEVILLE & BUDAPEST.
MADRID. 9-day tour from
9-day tour from Munich to Munich
Madrid to Madrid 8 - DAY T O U R F R O M N A P L E S T O N A P L E S
HIGHLIGHTS OF
BEST OF THE MOROCCO.
NETHERLANDS. 10-day tour from
7-day tour from Casablanca to
Amsterdam to Casablanca
Amsterdam
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3 3O U R BRA N DS A N D HOW TO SEL L T HEM
A better way to travel
There are different ways to travel. Your client
can choose to go with a group . . . Or they can
choose a do-it-yourself vacation . . . Or, they can
choose something in between. Something that’s
better than going it alone and easier on you. It’s
called Monograms, and there’s nothing else like
it. Monograms invites your clients to travel the
world independently, with expert help.
F I R S T- C L A S S , I N D E P E N D E N T VAC AT I O N S | A L L- I N - O N E PAC K AG E S
C H O I C E O F H OT E L S , H A N D - S E L E C T E D | M O N O G R A M S LO C A L H O S T
V I P S I G H T S E E I N G W I T H E X P E R T LO C A L G U I D E S
S E L E C T I O N O F S P E C I A L AC T I V I T I E S A N D E XC U R S I O N S
3 4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3 5
O U R BRA N DS A N D HOW TO SEL L T HEM
JUST GO.
MONOGRAMS
MAKES TRAVELLING
THE WORLD THAT
SIMPLE
Monograms is so unique, so one-of-a-kind it defies all travel
categories. Combining the hassle-free travel of an escorted tour
with all the freedom of an independent vacation, Monograms is a
better way to travel. And a better choice.
• C H O I C E O F H A N D - S E L E C T E D , C E N T R A L LY-
L O C AT E D H O T E L S I N M O S T C I T I E S
• ON -SITE LOCAL HOST®
• VIP SIGHTSEEING (SKIP THE LINES)
• T R A N S P O R TAT I O N B E T W E E N C I T I E S
& DURING SIGHTSEEING
• B R E A K FA S T DA I LY
KEEP AN E YE OUT FOR
26 M O N T H LY M O N O G R A M S
WA N D E R L I S T O F F E R S I N
O U R # 2 6 W E E K LY E - M A I L !
3 6 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
ARE YOUR
CLIENTS
CONVINCED
THEY CAN DO IT
ON THEIR OWN?
Show them our Monograms: A Better Way to Travel video
to help explain the difference between Monograms and .
going it alone—and how Monograms can help! View it on
The Travel Agent Portal at Agentlingo.ca, or contact your
Sales Team.
A B E TTE R WAY TO TR AV E L
$1,000 10 MINUTES
AVE R AG E COM M ISSION AVE R AG E TIM E
Try earning that on a FIT! TO BOOK
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3 7O U R BRA N DS A N D HOW TO SEL L T HEM WHAT IS A LOCAL HOST ? 3 8 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
O U R B R A N DS A N D H OW TO SELL T HEM
AND WHY WILL YOUR CLIENTS
LOVE HAVING ONE?
Local Hosts® make all the difference for Monograms travellers! From organizing excursions to answering questions about the local
culture and customs, a Monograms Local Host can turn every question into an answer and every problem into a solution. Your client’s
Local Host is there to serve as a guide to help personalize their vacation, and Monograms invites them to use their local expert as
much—or as little—as they would like, day or night.
W H AT W I L L YO U R
LO C A L H OST D O?
• Greet travellers at hotel and .
help them get settled with .
room and bags
• Provide a welcome briefing .
with a destination guide
• Offer their recommendations .
and insights
• Remain accessible throughout .
your client’s stay (via lobby .
hours and phone)
• Suggest and arrange excursions
• Ensure VIP sightseeing goes .
without a hitch
• Accompany clients to and .
from transfers between cities
“After 10 years, I thought I had mastered the art of travel ... however, as I walked W H AT’ S S O G R E AT AB O UT
through the historical districts of Milan, I longed for the advantage of having a TH E LO C A L H OST?
local expert right beside me, explaining the historical and cultural significance
• Accessible throughout .
of each item I was glancing upon. I missed Monograms’ Local Hosts, particularly your client’s trip
Igor’s vast knowledge of Venice and Rafaela’s warm and inviting personality. I pined
• Proactive & service-oriented
for the safety net that the Local Hosts provided. But most of all, I yearned for the
structure and yet freedom that Monograms offered, allowing us to choose what we • Provides local expertise
wanted to do and where we wanted to go. After only five days of wandering the • Personalizes your client’s vacation
streets of Venice and Stresa, I had inadvertently fallen hook, line, and sinker for the
• Handles on-trip questions and
Monograms experience.”
requests (so you don’t have to)
[ YVO NN E IVANESCC U, P L A N ET D, A DV EN T U R E TR AV E L B LO G ] • Unique to Monograms
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 3 9O U R BRA N DS A N D HOW TO SEL L T HEM
IDENTIFYING
MONOGRAMS L I F E M I L E STO N E S
TRAVELLERS
Look for clients with recent or upcoming life milestones.
For most of your clients, a special occasion—an anniversary,
birthday, graduation, honeymoon, or accomplishment (like a
promotion)—will be the reason they’re taking the plunge to
travel. We’ve found these clients to be perfectly primed for .
a Monograms vacation.
G R E AT F O R FA M I L I E S
Thanks to our young travellers discounts, Monograms is a
great option for family vacations:
FREE OF CHARGE
• Infants under 2*
1 0 % D I S CO U N T
• Children 12-17*
2 5 % D I S CO U N T
• Europe vacations: Children 2-11*
*Children must meet age requirements on the departure date. Restrictions apply.
G I R L F R I E N DS G E TAWAY
Grab the girls and hit the road. Monograms offers a .
better way to see and experience a destination, without .
going it alone.
ARE YOUR
CLIENTS NEW TO
INTERNATIONAL
TRAVEL?
Or are they crossing off their bucket list left and
right? Monograms offers all-in-one first-class vacation
packages that fit both of these targets!
4 0 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
INTRODUCING
MA KING A BETTE R WAY TO
T RAVEL EVEN BE T T ER
Monograms YourWay allows
your client to choose the number
of nights they wish to stay in
select European cities. And while
they are there, their Monograms
Local Host® will offer hints and
recommendations to maximize
every moment of their vacation.
With more time to explore, they
will be transformed from “looker”
to “local” in just a matter of days.
Another way Monograms lives up
to its name and lets your clients
make their vacation their way.
ENJOY MONOGRAMS YOURWAY IN:
LONDON PA R I S ROME FLORENCE VENICE
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 4 1O U R BRA N DS A N D HOW TO SEL L T HEM ADD A MONOGRAMS PACKAGE TO OCEAN CRUISES Monograms independent travel packages are a perfect add-on for big-ship cruisers! Port Transfers available for your European Ocean Cruise Clients in Barcelona, London, & Rome. 4 2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DE
O U R B R A N DS A N D H OW TO SELL T HEM
3-NIGHT CITY GETAWAYS FROM $639*
ADD TO A TOUR, RIVER CRUISE, OR OCEAN CRUISE
Monograms 3-night city getaways make a great addition to any Globus family of brands vacation, .
and they’re ideal for big-ship cruisers who want to spend more time in a destination.
RIO DE JANEIRO
4 days from $1,039*, daily departures
BARCELONA SYDNEY
4 days from $1,029*, daily departures
CITY GETAWAY LAKE COMO.
4 DAYS F R O M $ 1 , 074*, DA I LY D E PA R T U R E S * * 4 days from $1,078*
LIMA
4 days starting from $639*
BEIJING
4 days from $669*, daily departures
BANGKOK
4 days from $699*
MADRID.
4 days from $886*
PARIS.
4 days from $1,022*, daily departures
ROME
4 days from $890*, daily departures**
*The starting at price is per passenger, in Canadian dollars,
land only, based on double occupancy, the lowest price
available to book, includes taxes, but does not include airfare
and travel insurance. Pricing may vary on certain dates due
to hotel availability. **High season daily departures only
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 4 3O U R BRA N DS A N D HOW TO SEL L T HEM
INVITE YOUR
CLIENTS TO SEE
THE WORLD
DIFFERENTLY
RIVER CRUISING’S ONLY OPEN-AIR BALCONIES FEATURING
SM
BEDS FACING THE VIEW IN OUR PANORAMA SUITES SM
MORE SPACE LESS PEOPLE | THE LARGEST STATEROOMS IN RIVER CRUISING
FLOOR-TO-CEILING, WALL-TO-WALL WINDOWS | LUXURIOUS BATHROOMS
4 4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
BEST CABINS BEST RIVER
IN RIVER CRUISING CRUISE LINE
BEST RIVER
CRUISE LINE
THE PERFECT
10 BEST RIVER BEST RIVER
PAIRING
CRUISE LINES CRUISE SHIP
AVALON WATERWAYS TEAMS WITH THE WRENKH
BROTHERS TO PRESENT AVALON FRESH . ®
Brothers Karl and Leo Wrenkh—two of Europe’s rising culinary stars—have
partnered with Avalon to present the latest concept in “haute cuisine.”
With the addition of Avalon Fresh®, travellers can guiltlessly indulge in a
mouthwatering menu that combines the freshest ingredients with surprising
flavours and a dash of innovation. With the philosophy of procuring
ingredients from small farms and local producers, the Wrenkh brothers bring
TOP RIVER TOP RIVER the passing landscape to the plate for an inspiring, fulfilling, and healthful
SHIPS FINALIST CRUISE LINE
dining experience.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 4 5O U R BRA N DS A N D HOW TO SEL L T HEM
THE LATITUDE
OF ELEGANCE.
THE LONGITUDE
OF EASE.
What defines luxury? Is it the enjoyment of the good things in life, or is it simply having things
just the way you prefer them? At Avalon Waterways, we navigate elegance and ease to bring you
the perfect degree of relaxed indulgence. On our river cruises through Europe and Southeast
Asia, we see luxury from a unique point of view—and we invite you to do the same.
4 6 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
SM
AN AVERAGE FLEET OF 3 YEARS AND RIVER CRUISING’S ONLY PANORAMA SUITES, OFFERING:
T H E L A RG ES T S TA N DA R D W I N D OW S I N R I V ER C RUI SI NG
with floor-to-ceiling, wall-to-wall views—more than 30% larger than the others.
AVALON
OPENS
7'
view instead of a wall—we’ve angled our beds so they
A
face our giant window; which, in turn, allows for more suite
and bathroom space.
NEARLY 11'
Our giant floor-to-ceiling window is nearly 11' wide.
THE COMPETITION
Unique Open-Air Balconies® with windows opening to OPENS
seven feet, allowing cruisers to make full use of the balcony LESS THAN
experience in any season, without compromising room space. 4'
ROUGHLY 7'
Standard window is roughly 7’ wide, and opens less than 4’.
A ship bathroom that doesn’t feel like a ship bathroom,
WATCH OUR COMPETITIVE VIDEO ON
with an enlarged shower, marble finishes, premium
fixtures, marble tile, and L’Occitane® bath products.
AGENTLINGO.CA TO LEARN MORE!
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 4 7O U R BRA N DS A N D HOW TO SEL L T HEM
THE IDEA OF A
BALCONY IS A
GOOD THING. BUT
AN EXTERNAL
BALCONY IS NOT.
4 8 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
AVALON’S SOLUTION? IT’S SIMPLE.
If you take inside space
to create an outside
balcony you sacrifice
The Panorama
usable room space.
Suite features
That was not a sacrifice we were
a wall-to-wall
willing to make. We reached a
panoramic
conclusion on how to maximize
window that
comfort, space, and views.
measures 11’
wide. Our Open-Air Balcony® is the
ONLY balcony design that does not
compromise interior space. All river
cruise ships have to be the same
width to fit through the navigational
locks throughout Europe. So, if a
At 200 square feet, the Panorama balcony was placed on the outside
This is the space your
SuiteSM is more than 30% larger clients would lose to a
of the stateroom, travellers would
lose a minimum of 30 sq. ft.
than industry standard. traditional balcony. of livable space inside.
STANDARD AVALON SUITE SHIPS® BY THE NUMBERS
81 % BEDS FACE
WIND OW
*81% of Avalon Europe fleet features beds that face the window
81 %* S U ITE S
172 sqft S MALLE ST
S TATE R O OM S I Z E
MARKETING A R E YOU R C L I E N TS STI L L N OT CO N V I N C E D TH AT AVA LO N
TIP
OF F ER S A N I N CO M PA R A B L E O N - S H I P E X P E R I E N C E ?
Show them the Suite Ships® of Avalon Waterways video to demonstrate the Avalon
difference. View it on the Travel Agent Portal at Agentlingo.ca.
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 4 9O U R BRA N DS A N D HOW TO SEL L T HEM
ONE OF THESE THINGS
All river cruise ships tend to look alike from the outside … since
they all need to go under the same bridges and the same locks.
But look closer and you’ll see they’re really quite different.
Starting with “traditional balconies,” we had a better idea.
SM
We created the one-of-a-kind Open-Air Balcony turning the entire
room into a balcony so guests can enjoy more space and better views year-round.
Each Avalon Panorama SuiteSM
THEIRS
OURS
OPENS 7 FEET
features an 11-foot-wide wall
of glass that slides open 7 feet
to reveal a gaping, almost
magical open-air experience.
11 FEET WIDE
5 0 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
IS NOT LIKE THE OTHER
Which gives your clients views like this … … instead of this.
While competitors have
just a few good rooms and More Space = Less People
a whole lotta tiny ones …
While competitors pack their ships,
81% of our we take a different approach.
rooms are We’ve made our rooms bigger and with less
cabins onboard. We have fewer people too …
suites . * leaving your clients’ with more space … and the
freedom to enjoy the views all around our ship.
*81% of Avalon Europe fleet features beds that face the window
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 5 1O U R BRA N DS A N D HOW TO SEL L T HEM
MARKETING
AVALON FLEET TI P
Thanks to their small size,
the Avalon Siem ReapSM,
Avalon SaigonSM, and Avalon
MyanmarSM make great
charter options.
IN SOUTHEAST ASIA, • Panorama Suites: No state-
rooms smaller than 245 sq. ft.—
and all staterooms are suites
• A maximum of just 36 guests
per voyage
• Spectacular service thanks to
The all-suite Avalon Siem Reap , SM
• The industry’s only private, a guest to crew ratio of 1.5/1
Avalon Saigon , and SM
Open-Air BalconySM • Luxurious bathrooms, tons of
Avalon Myanmar offer: SM
• A small size that allows the ships storage, and other amenities
to sail to areas unreachable by you’d expect from Avalon
other river cruise lines Waterways
5 2 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
EUROPE FLEET
AVALON TAPESTRY II®, IMAGERY II®, TRANQUILITY II®, ARTISTRY II®, POETRY II® & VISIONARY® SUITE SHIPS®
Passengers: 128 | Crew Members: 37 | Deluxe Staterooms: 12 (172 sq. ft.)
Royal Suites: 2 (300 sq. ft.) | Panorama Suites: 50 (200 sq. ft.) | Length: 361 ft. | Decks: 4
AVALON IMPRESSIONSM, PASSION®, ILLUMINATION® & EXPRESSION® SUITE SHIPS®
Passengers: 166 | Crew Members: 47 | Deluxe Staterooms: 16 (172 sq. ft.)
Royal Suites: 2 (300 sq. ft.) | Panorama Suites: 65 (200 sq. ft.) | Length: 443 ft. | Decks: 4
AVALON VISTASM & PANORAMASM SUITE SHIPS®
Passengers: 166 | Crew Members: 47 | Deluxe Staterooms: 16 (172 sq. ft.)
Royal Suites: 2 (300 sq. ft.) | Panorama Suites: 65 (200 sq. ft.) | Length: 443 ft. | Decks: 4
AVALON FELICITY®, LUMINARY® & AFFINITY®
Passengers: 138 | Crew Members: 39 | Deluxe Staterooms: 65 (172 sq. ft.)
Avalon Suites: 4 (258 sq. ft.) | Length: 361 ft. | Decks: 4
ASIA & SOUTH AMERICA FLEET
AVALON SAIGONSM SUITE SHIP®
Year Built: 2018 | Passengers: 36| Crew Members: 24 |Suites: 18 (245 sq. ft.)
Length: 195 ft. | Decks: 2
AVALON MYANMARSM SUITE SHIP®
Year Built: 2015 | Passengers: 36 | Crew Members: 24 | Suites: 18 (245 sq. ft.)
Length: 200 ft. | Decks: 3
AVALON SIEM REAPSM SUITE SHIP®
Year Built: 2014 | Passengers: 36 | Crew Members: 24 | Suites: 18 (245 sq. ft.)
Length: 195 ft. | Decks: 2
TREASURE OF GALÁPAGOS
Year Refurbished: 2017 | Passengers: 16 | Crew Members: 10 | Naturalists: 1
Staterooms: 9 | Length: 102 ft. | Decks: 3
DELFIN III
Year Refurbished: 2015 | Passengers: 44 | Crew Members: 24 | Naturalists: 4 | Owner’s Suite: 1 (597 sq. ft.) | Corner Suites: 2 (253 sq. ft.)
Upper Suites: 10 (237 sq. ft.) | Suites: 8 (237 sq. ft.) | Length: 169 ft. | Decks: 3
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 5 3O U R BRA N DS A N D HOW TO SEL L T HEM
AVALON SUITE SHIPS® STATEROOM AMENITIES
EUROPE STATEROOMS • Comfort Collection BedsSM, featuring
premium memory foam mattress
toppers with special construction for
increased air flow and ventilation
• Egyptian
super-combed cotton linens,
blankets & European-style duvets
• Soft & firm pillows
•C
hoice of bed configuration—two
twins or one queen or (Royal Suite
only) one king
• Nightly turn-down service
• Bathrobes & slippers
• Bedside tables with reading lamps
•L
arge private bathroom featuring full
shower with glass door, hairdryer &
premium L’Occitane® bath products
•F
loor-to-ceiling sliding-glass door
with French Balcony (all suites & most
staterooms)
•S
pacious 3-door closets with shelves
for ample storage
• Easy under-bed luggage storage
•F
latscreen satellite TV with movie
channel
• Alarm clock
•W
riting desk/vanity with mirror &
comfortable chair
• Complimentary Wi-Fi access
• Direct-dial telephone
• Well-stocked minibar
• Complimentary bottled water
• In-room safe
• Individual climate control
•C
ontinental breakfast & beverage
room service available (service
charge applies)
• Sound dampening insulation
5 4 | G LO B U S FA M I LY O F BRANDS | TRAVEL AGENT GU I DEO U R B R A N DS A N D H OW TO SELL T HEM
ROYAL SUI TE S
300 SQ. FT. Floor-to-Ceiling
ROYAL DECK Sliding-Glass
Door
Wall-to-Wall
Panoramic
Window creating
an Open-Air
Entryway Balcony®
Door
Soundproof Separation Walls
PA N OR AMA SUI TE S SM
200 SQ. FT.
ROYAL & SAPPHIRE DECKS
Category B, A, P Window
Wall-to-Wall
Panoramic
Window creating
an Open-Air
Entryway Balcony®
Door
Soundproof Separation Walls
D ELUX E STATE ROOM S
172 SQ. FT.
INDIGO DECK
Category D & E
Entryway
Door
Windows
Soundproof Separation Walls
AG E N T L I N G O.CA | RE S ERVATIO NS : 8 00.2 6 8.1639 | GR OU PS: 800.268.1639, ext . 2 | I N SI DE SA LES: 888 . 2 68 .1 92 8 | 5 5You can also read
