TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
TRENDS
 B E ST O F 2 0 1 9
     ( S O FA R )

    In partnership with
TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019

      Contents

      FUNDING										3

      HOTSPOTS 									6

      FUTURE OF WORK								7

      MARKET COMMENTARY								8

      PEOPLE										10

      COMMENT: MIPIM 2019								13

      PRODUCTS										15

      BOOKS										17

      JOIN US IN LONDON								19

      ABOUT PLACETECH								20

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                                      FUNDING

     FUNDING                                             Essensys IPO raised £28m
                                                         The cloud software used by flexible office
                                                         operators raised £14m for shareholders
                                                         and the same again for the company to
     Funding in the first half of 2019                   clear its debt and invest in growth, through
     surpassed the total for 2018.                       a listing on the Alternative Investment
     Venture investment in property tech                 Market of the London Stock Exchange.
     startups has already hit $12.9bn globally,          The listing of 38.5% of the business at
     compared to $10bn for the whole of last             £1.51 a share values it at £72.6m. The
     year. Here are some of the deals that               share issue was twice oversubscribed.
     have contributed towards this surge.

     Fifth Wall’s global $503m fund
     The US-based venture capital firm raised
     its second fund, of $503m, claiming to
     be the largest proptech investment fund
     to date. Fifth Wall’s Fund II more than
     doubles the size of the company’s first,
     which closed in May 2017 at $212m and
     was targeted at the US only. This time
     round, Fifth Wall went global raising the
     pot from more than 50 corporate strategic           Essensys raised £28m through listing on the LSE
     investors in 11 countries, including British        Alternative Investment Market
     Land and SEGRO in the UK.
                                                         WeWork’s plot to become landlord
                                                         The We Company announced the launch
                                                         of its private real estate investment arm,
                                                         ARK, in a move to establish the company
                                                         as a landlord. ARK will serve as a global
                                                         real estate acquisition and management
                                                         platform for the loss-making WeWork.
                                                         The fund will initially deploy with $2.9bn in
                                                         total equity capital, with a substantial part
                                                         of that coming from institutional investor,
                                                         Ivanhoé Cambridge of Canada.

     Brendan Wallace and Brad Greiwe launched VC Fifth
     Wall in 2016                                        VTS joined the unicorn club
                                                         The real estate leasing and asset
     MetaProp to launch $100m fund                       management platform raised $90m to
                                                         launch a global scale-up campaign, in
     The New York-based venture capital                  what is believed to be the largest venture
     fund is looking to raise $100m for                  financing made for commercial property
     its latest investment programme,                    software. The Series D investment round
     MetaProp Ventures III, according to a               was led by Brookfield Ventures, the
     filing submitted to the US Securities               technology investment arm of Brookfield
     & Exchange Commission. The firm’s                   Asset Management. This reportedly
     previous schemes provided investment                values the business at $1bn, which
     to organisations using a wide range of              would make it among the first proptech
     technology to transform the real estate             unicorns, the nickname for privately
     market.                                             owned companies valued at $1bn or more.
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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                      FUNDING

     Urban Splash goes big on modular              Matterport’s plan to scan 100m
                                                   buildings
     Japanese housebuilder Sekisui made a
     foray into the UK housing market after        Matterport is one of, if not the, largest
     striking a £90m deal with Urban Splash’s      proptech companies in the world with a
     modular home business. The deal saw           market cap of $500m, and a recent raise
     Sekisui acquire a 35% stake in Urban          of $48m to fuel its aggressive growth
     Splash, with Splash also receiving £30m       campaign. To date 1.6m assets have
     from Homes England. The deal is widely        been scanned and photographed with
     expected to result in thousands of new        Matterport cameras. The firm announced
     homes across England, all of which            its intentions to acquire Arraiy, a machine
     will be built using modern methods of         learning and computer vision technology
     construction.                                 that allows visual creators to integrate
                                                   real and virtual worlds.
     Bosch commits to biggest startup
     fund yet                                      Hubble benefits from JLL’s $100m
                                                   venture fund
     The venture capital arm of the global
     electronics company increased its             The online platform for flexible office
     investment in startups by launching           space secured £4m from a group of
     its fourth fund worth €200m, taking           investors, led by JLL’s Spark global
     its total for the four funds to €620m.        venture fund. This was the first
     Robert Bosch Venture Capital is one of        European investment for JLL Spark,
     Europe’s largest corporate investors,         the venture capital arm of the property
     with a portfolio including more than 35       and investment management giant. The
     companies active in autonomous driving,       funding will be used to invest further into
     AI, the Internet of Things, and distributed   Hubble’s technology platform, developing
     ledger technologies such as blockchain.       its offering to attract bigger businesses of
                                                   50 people or more, as demand for flexible
                                                   office space from larger businesses rises.
     Spacemaker raises $25m to design
     better cities
                                                   Ocado bets on vertical farming
     The Norwegian AI startup, used by
     developers and architects to generate         The online grocer is investing £17m into
     and analyse designs, will use the money       the emerging vertical farming sector as
     to accelerate the company’s roll-out          it continues to diversify its technology
     and grow its product, engineering and         portfolio. The firm announced it has
     commercial teams. Since launching in late     completed two deals in this area. Vertical
     2018, Spacemaker has attracted large          farming involves food being produced
     names in property development as clients      within indoor facilities where crops are
     in the Nordics and globally, including        grown on a series of precisely-controlled
     Skanska, and AF Gruppen.                      stacked levels.

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                                    FUNDING

     GeoSpock part of £150m Cambridge                  Compass gains a slice of SoftBank’s
     funding                                           Vision Fund
     Smart cities data specialist GeoSpock             The online residential broker Compass
     was one of 25 companies to receive                raised $370m in its Series G funding
     funding as part of a £150m raise led by           round. This round included funding from
     Cambridge Innovation Capital. The round           Canada Pension Plan Investment Board,
     was supported by a range of institutional         SoftBank Vision Fund and Dragoneer
     and strategic investors, including the            Investment Group. Compass has raised
     Cambridge Endowment Fund, and is                  $1.5bn since incorporation in 2012 and
     believed to be one of the largest private         is now worth $6.4bn. Compass is moving
     financing rounds in Europe this year.             into commercial real estate and has
                                                       product updates planned including a new
                                                       app interface.
     GeoPhy raises $33m to aid global
     expansion
                                                       Techstars raises $42m to launch
     The Dutch property valuation platform             own companies
     closed a $33m investment round to
     accelerate its global expansion plans.            The startup accelerator, which runs
     Founded in 2014, GeoPhy has developed             programmes for Colliers and others,
     an artificial intelligence-driven software        announced a $42m investment led by
     suite that harvests data from public              SVB Financial Group. Techstars is set to
     and private sources, such as satellite            use this investment to grow Techstars
     images and sales data, and works out the          Studio, which builds and launches its
     relationship between asset values and             own companies; Techstars Ecosystem
     features.                                         Development, which helps communities
                                                       grow and maintain startups; as well as
                                                       Techstars Talent, which lists startup jobs.
                                                       The accelerator is set to expand its reach
                                                       in North America and Europe, and grow
                                                       into Asia, Latin America, and Australia.

     Dutch firm Geophy integrates hyperlocal data to
     visualise the value of real estate assets

     Zencargo raises $20m to transform
     logistics
     The digital freight forwarder offers
     wholesalers instant quotes and booking,
     real-time shipment tracking, paperless
     cloud management and customer service
     on one platform. Founded in 2017 by
     Alex Hersham, Richard Fattal and Jan
     Riethmayer, Zencargo aims to transform
     supply chain management through
                                                       Ben Liao is the managing director of Techstars, the
     software and automation.                          accelerator run in partnership with Colliers among others

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                                          HOTSPOTS

    HOTSPOTS                                                   SUSTAINABILITY
                                                               With Britain becoming the first G7 country
                                                               to set a legally binding target to reduce
     What’s everyone been talking about over                   carbon emissions to net zero by 2050, the
     the past sixth months, and where is H2                    pressure is on for the property industry
     headed?                                                   to respond. Grosvenor joined a series of
                                                               developers and investors to announce
     We reflect on the main themes that                        plans to achieve net zero carbon emissions
     we’ve seen and share market insight                       from its buildings, setting a bold target
     from industry experts.                                    of 2030. Edge Technologies entered the
                                                               UK with a £50m acquisition to address
                                                               occupier demand for buildings with
     FLEX                                                      increasingly high sustainability standards.
     The first half of 2019 saw some of the                    Elsewhere, Sidewalks Labs detailed plans
     largest property firms plunging headfirst                 for its Toronto smart city with a big focus
     into the flexible office market. Joining                  on climate change, and to generate 89%
     the competition against WeWork, the                       less greenhouse gas emissions per capita
     Queen’s property company Crown Estate                     than downtown Toronto.
     and European developer HB Reavis both
     launched flexi offices in London. Savills
     also entered the market with PIVOT,
     however the firm has yet to confirm any
     locations. JLL predicts flexible office
     space in the UK will account for over
     8.5% of total UK office stock by 2023;
     it currently stands at 5%. Regional cities
     have experienced strong activity over
     recent years, particularly Manchester
     and Birmingham; each saw more than
     100,000 sq ft added to flex stock in 2018.

                                                               Driverless ‘PODS’ are being tested at Manchester airport

                                                               MOBILITY
                                                               By 2050, over two-thirds of the global
                                                               population is expected to be living in cities.
                                                               As a result, our roads are slowing down,
                                                               pollution is at an all-time high, as is the
                                                               demand for better and more sustainable
                                                               mobility. Autonomous vehicles are
                                                               being developed and tested heavily,
                                                               including in Manchester; Google parent
                                                               Alphabet became the first drone delivery
                                                               company to receive approval from the US
                                                               Government; and the demand for better
                                                               electric vehicle infrastructure is on the
                                                               rise. Though electric scooters are illegal in
                                                               the UK, companies around the world are
                                                               still raking in funding despite the micro-
                                                               mobility market becoming quite crowded.
     Crown Estates has this year launched its first flexible
     office space in London’s West End

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                         HOTSPOTS

     FUTURE OF WORK
     PlaceTech explored the changing roles within the industry, speaking to architects,
     property managers, valuers and more about how they’re adapting to different ways of
     working
     Here are some key quotes from the series available in full on placetech.net

       RESIDENTIAL DEVELOPERS                         VALUERS

        “The smart developers, between now            “The role of a valuer has evolved over
        and 2040, will work out the areas that        the last 10 years; some valuers have
        either don’t require humans or will           been aware of this and some have
        require less human brainwork. The SME         chosen to ignore it. There is a new
        developer is going to become more             breed of valuer coming through –
        important to housing supply, as smaller       analytical and data savvy, they have the
        parcels of land are becoming more vital.      skill set to manipulate market data in
        As tech is adopted by larger developers,      such a way as to automate much of the
        they will set standards for SMEs”             mundane processes valuers are used to
                                                      undertaking”

                          Michael Bristow, CEO
                                                                        Peter O’Brien, head of
                          of CrowdProperty, a
                                                                        valuation consultancy
                          peer-to-peer lender
                                                                        at Avison Young
                          for development
                          finance

       ESTATE AGENTS                                  PROPERTY MANAGERS

       “With the increasing amount of                 “The industry isn’t going to change the
       legislation and licensing coming into          fee structure that is used to remunerate
       effect, agents that want to conduct even       property managers in the next 10 years.
       a reasonable volume of business and            There is still an institutional expectation
       remain compliant need to adopt tech to         that fees will be fully service charge
       facilitate that. Staff, and training, is too   recoverable. Consequently, to change
       costly and onerous to be a valid long-         the roles, invest in the future, and move
       term approach for lower value, admin-          towards a focus around customer
       based roles. Added pressure from the           experience, property managers must
       likes of the Tenant Fee Act and a dipping      harness technology to find efficiencies. If
       sales market only accentuates this need        tech has been an option for the forward-
       to be as efficient as possible”                thinking, it’s about to become the only
                                                      solution for survival”

                          Kristjan Byfield,                             Polly Plunket-
                          director of Base                              Checkemian, senior
                          Property Specialists                          executive director,
                                                                        Mapp

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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                            MARKET COMMENTARY

     MARKET                                                     JAMES
                                                        MORRIS-MANUEL

     COMMENTARY                                         Managing director
                                                        and vice president,
                                                        EMEA, Matterport

                        CHARLIE WADE                      I think H1 created
                        UK managing director,                a false sense of
                        VTS                                  security for real
                                                        estate, especially in
                                                              estate agency.

                                                        With headlines shouting about the demise
                                We’re seeing a
                                                        of online agents, traditional businesses
                                distinct trend
                                                        are starting to question the impacts of
                                occurring in
                                                        technology and whether they pose an
                                proptech around
                                                        actual threat to their current business
                                investment.
                                                        models.
     Both VCs and investors from within the             However, you need only look at the number
     industry looking to deploy capital are backing     of different approaches to online agency
     more mature technology companies. With             to see that it is only a matter of time
     several investors building large funds to          before something clicks and a new digital
     invest into proptech the big question is, where    offering becomes a serious contender to
     will this be allocated? What we are seeing is      the longevity of traditional agents. With
     investors betting big on a few companies,          technologies constantly evolving and
     ones that have actual value today.                 improving there is increased potential for
                                                        online models to overtake the tried and
     VCs and investors from within the real estate      trusted High Street agency.
     industry are looking for tech companies that
     have a more mature proof of concept, have          I’ve also noticed that a lot of the
     emerged through the saturated noise of early       technological innovations coming to
     stage start-ups, are generating revenue,           the fore in H1 have focused on process
     reinvesting profits back into R&D and most         improvement. The proptech market
     importantly have a value proposition which         is largely saturated with a number of
     is relevant to right now. Future development       similar solutions available for the same
     potential and product pipeline is the icing on     problem. However, those who are pulling
     the cake, not the base rationale for investment.   forward are the ones who are innovating
                                                        to improve processes.
     Proptech companies that don’t have a clear
     business model, can’t prove current value and      Technologies are being refined and
     are propped up by a future pipeline or market      specific solutions are being fine-tuned
     share projections, as well as those which          to serve the real estate industry’s needs.
     haven’t proven that they can drive revenue         I think that H2 will bring with it bigger
     will struggle to gain investment. Investors are    picture thinking.
     backing the few and not the many. This should
     have a significant impact on the second half       Whist technology companies will still
     of the year when we will likely see a number       be assessing how they can continue to
     of acquisitions and stagnating proptech            improve on a micro level, I think we’ll
     businesses fall away, should they not be able to   see more of a macro approach to where
     prove actual value at the point of investment.     changing processes will take us.
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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                          MARKET COMMENTARY

                                                                               TOM
                                ADAM                                           MCCLELLAN
                                MALIK
                                                                               UK & Ireland
                                Head of                                        director of
                                business                                       business
                                development                                    development,
                                for Europe,                                    WiredScore
                                Equiem
                                                     				                      The first half of
     We’re encouraged to see that deal flow          2019 provided fascinating depth to what
     is quickening for proptech providers that       is now a well-established trend, namely:
     can demonstrate value and ROI. Many             the increasing focus and attention being
     companies are seeing stronger growth            placed on data. While this trend continues
     now that they are able to demonstrate           to set a clear path forward, the backdrop
     measurable value and have been shown to         has been less clear for those making
     deliver good results for their first handful    investment decisions in commercial real
     of clients. Certainly, that’s our experience,   estate in 2019.
     with 70% of our UK clients having already
     added another building within six months        Political confusion continues to brew with
     of launching a first, for that exact reason.    market uncertainty and a degree of tension
     However, the flipside is that as quality        around investment levels being sought,
     proptech providers build trustworthy            conspiring to make murkier and murkier
     reputations and become known for                decision-making waters. This has left many
     their ability to deliver, we will also see      with the question: do we take a deep breath
     consolidation in the market, as solutions       and dive in now, continue to hold and wait,
     that over-promise but under-deliver are         or wait a few more months and then dive
     ultimately exposed.                             in?

                                                     We have witnessed this first-hand at
                                                     WiredScore where we are increasingly
                                                     being approached by clients to help them
                                                     in their search for better knowledge and
                                                     greater intelligence within this quagmire.
                                                     In our case, in a world where the ability
                                VIK TARA             to access and use data is fundamental to
                                                     tenants’ businesses and their productivity:
                                Chief                how should we consider and address the
                                technology           risk surrounding poor digital infrastructure
                                officer at           in buildings and how to mitigate digital
                                Technology           obsolescence?
                                Blueprint and
                                PropCo               Traditional valuation and investment
                                                     models and metrics are increasingly
     The hot topic at the moment is very             being challenged by such questions,
     much looking at data within businesses.         with investors having to rethink older
     Established businesses in the property          strategies that don’t account for the influx
     space are starting to consider how to use       of tech, such as occupier reliance on cloud
     analytics to drive their business decisions.    computing, an ever-growing pool of data
                                                     on building performance, and evolving
     Driving efficiency through automation           business models such as coworking. In the
     technology is a real hotspot right now.         second half of 2019, I expect to see further
     We are seeing forward-thinking property         changes in how traditional real estate
     businesses asking for more and more Big         companies approach the acquisition and
     Data analytics to assist in their business      sale of property as tech continues to
     planning and prioritisation.                    impact the industry.
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TRENDS BEST OF 2019 (SO FAR) - In partnership with - PlaceTech
PlaceTech Trends 2019                                                                         PEOPLE

     PEOPLE
     This year we have seen some big hires as the market begins to mature, with real estate
     professionals and key players from tech giants jumping ship to emerging property
     technology companies. Here are our new hires of note for the year so far.

                                         The real estate tech and innovation lead at KPMG
                                         joined the global connectivity rating scheme as
                                         head of corporate development. His role focuses
                                         on the implementation of the Wired Certification
                                         across the UK and Europe and driving forward the
                                         company’s growth strategy, reinforced by a $9m
                                         fundraising round. There is over 500m sq ft of office
                                         space committed to Wired Certification, with the
                                         firm working with more than 500 landlords and
                                         developers globally including: Blackrock, British
     EDEN DWEK                           Land and Hines. WiredScore also launched a home
     Head of corporate development       certificate aimed at build-to-rent landlords, with
     WiredScore                          4,000 units committed at launch from customers
                                         including Legal & General, Patrizia, and Ask.

                                         A member of CBRE’s UK Innovation Board and
                                         associate director for London development,
                                         Wilkins was appointed as director of community
                                         engagement at building database provider, Built-
                                         ID. At CBRE, she was directly involved in providing
                                         specialist market advice and commentary to inform
                                         the viability and delivery of mixed-use development
                                         schemes. In her new role, she is responsible for
                                         working in partnership with the wider real estate
                                         industry and strategic tech partners and investors.
     BRIDGET WILKINS                     Founded in 2015, the company has raised a total of
     Director of community engagement    £1.1m of funding, with specialist proptech venture
                                         capital firm Pi Labs as lead investor.
     Built-ID

                                         BidX1, the property auctioneer, appointed Johnny
                                         Horgan as managing director of Europe to oversee
                                         its ongoing international expansion. Horgan joined
                                         from CBRE Ireland, where he led the capital markets
                                         team for the last five years as its executive director.
                                         At CBRE, he was heavily involved in high-profile
                                         property deals and developed the team to become
                                         one of the market leading real estate and investment
                                         agencies in Ireland. In eight years, BidX1 has sold
                                         assets totalling €1.4bn. Last year, it raised £300m
     JOHNNY HORGAN                       for its clients. It currently has a database of 100,000
     Managing director of Europe         registered users.
     BidX1

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PlaceTech Trends 2019                                                                        PEOPLE

                                        Matterport, the 3D camera maker, which is often
                                        seen as one of the largest proptech companies,
                                        hired the former Google executive as chief revenue
                                        officer. Remley spent eight years at Google in various
                                        executive roles where he led regional and global
                                        business teams across Google Enterprise, Google
                                        Commerce, and Google Cloud and Maps. He also has
                                        over 20 years of real estate investing experience
                                        as the founder and president of Mile27 Realty. Over
                                        1.6m assets have been scanned and photographed
     JAY REMLEY                         with Matterport cameras and software so far.
     Chief Revenue Officer
     Matterport

                                        IPSX, the first securities market for commercial
                                        real estate, appointed Phillips as senior manager
                                        in real estate advisory. He previously worked with
                                        commercial property marketplace Realla before its
                                        acquisition by CoStar and was director of the city
                                        agency leasing team at GVA, now Avison Young,
                                        where he advised on £2bn of transactions in the City
                                        of London. IPSX has yet to see its first initial public
                                        offering although talks are ongoing with several
                                        parties over listing on the exchange.
     PATRICK PHILLIPS
     Senior Manager
     IPSX

                                        Erik Fossum Færevaag, founder and CEO of
                                        Disruptive Technologies, the building sensor maker
                                        which ships 20,000 units a month, handed over
                                        leadership of the company to Raoul Wijgergangs,
                                        a veteran of smart home IoT. Wijgergangs is the
                                        former vice president and general manager of the
                                        IoT consumer unit at Silicon Labs, headquartered
                                        in Austin, Texas. He spent 14 years building smart
                                        home protocol Z-Wave through to sale for $240m
                                        to Silicon Labs last year.
     RAOUL WIJGERGANGS
     CEO
     Disruptive Technologies

                                        Tenant experience platform Hq0 hired Mark
                                        Rosenthal as VP of marketing, sales & success.
                                        Prior to joining the company, which specialises in
                                        commercial real estate, Mark spent eight years
                                        at Google with his last role as head of Google’s
                                        programmatic advertising sales for North America.
                                        He helped Google’s largest advertisers leverage
                                        machine learning and advertising automation.
                                        Founded in 2018, Hq0 has raised a total of $12.6m.
     MARK ROSENTHAL
     VP of marketing, sales & success
     Hq0
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PlaceTech Trends 2019                                                               PEOPLE

                                Compass, a real estate brokerage and technology
                                company, hired the ex-Microsoft executive as chief
                                technology officer to lead its engineering team
                                in developing new Artificial Intelligence-powered
                                products. Joseph was a big win for Compass as
                                he was most recently chief technology officer of
                                Artificial Intelligence at Microsoft, where he oversaw
                                the development and expansion of Microsoft’s
                                cloud AI and data products over the past five years.
                                Compass has raised $370m in its latest funding
     JOSEPH SIROSH              round, including from SoftBank’s Vision Fund. The
     Chief technology officer   firm has raised $1.5bn since incorporation in 2012
     Compass                    and is now worth $6.4bn.

                                Fast-growing leasing and asset management
                                platform VTS appointed the software executive as
                                chief product officer. Gijo Mathew joined VTS from
                                Web.com, a large US company that provides domain
                                name registration and web development services,
                                where he served as chief product officer for two
                                years and was responsible for a product portfolio
                                that generated more than $800m in revenue. In
                                May, VTS raised $90m to launch a global scale-up
                                campaign, and is used by more than 700 landlords.
     GIJO MATHEW                The software currently manages 10bn sq ft of
     Chief Product Officer      office, retail and industrial assets, with high-profile
     VTS                        customers including Blackstone, CBRE, JLL, LaSalle
                                Investment Management and Hines.

                                Coyote, software for tracking and managing
                                assets through the commercial property lifecycle,
                                appointed the former CEO of GVA UK as its first
                                chairman. Bould has been a non-executive board
                                member of Coyote since the company launched in
                                October 2017. Bould holds other senior advisory
                                and non-executive director roles including with
                                Palmer Capital Income Fund and IPSX. Before it
                                was commercially launched, Coyote was developed
                                and used by M7 Real Estate and its clients for over
     ROB BOULD                  8 years. The company now has around 30 external
     Chairman                   clients including Palmer Capital and Stenprop.
     Coyote Software

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PlaceTech Trends 2019                                                                  MIPIM 2019

     MIPIM 2019
                                                 With data claiming that providing a digital
                                                 building will provide a 4.7% uplift in rent
                                                 compared to other comparable buildings
     Property isn’t just                         in London, landlords and developers were
                                                 urged to innovate, to provide usable data
     bricks and mortar                           that would allow opportunities for the
                                                 building to improve and adapt.
     –it’s about people
                                                 Customer experience, and the technology
                                                 and principles behind implementing this
                                                 ideology within the property sector, was
                                                 also a central focus.

                                                 It isn’t breaking news that customer
                                                 experience is an important factor in
                                                 retaining a competitive market position
                                                 and that consumers are expecting a
                                                 digital environment as part of this service.

                                                 At MIPIM we saw the emergence
                                                 ‘hotelisation’, a   philosophy      within
                                                 commercial real estate whereby the view
                                                 of customers is changing from tenants
     GUY WINDSOR-LEWIS                           of the building to valued guests. The
                                                 premise being that building occupants
     Founder and Managing Director               should receive the same level of service
     Locale                                      within a commercial building as at a hotel
                                                 or restaurant.
     At this year’s MIPIM, the 30th since the
     conference started in 1989, we noticed
     a real break in tradition.

     The focus was on meaningful and
     measurable outcomes driven by a new
     generation of talent, both from more
     traditional companies, as well as more
     attendees from newer companies.

     Proptech is a buzz word that has been
     flying around for some time but this year
     the industry came together to focus on
     whether we are really innovating. Smart
     buildings were under the spotlight and
     it was unanimously agreed that smart
     buildings need to be truly tailored to
     their location and occupiers. Occupiers
     are becoming increasingly savvy when
     it comes to utilising space and ensuring
     they are sustainable, but we haven’t
     reached the peak when it comes to smart
     buildings.

                                                                                                13
PlaceTech Trends 2019                                                                     MIPIM 2019

     Since ‘hotelisation’ as a term has been        Investigating every part of the experience
     bandied around the shores of Cannes, it        within your building seems to be the key,
     has become more common vernacular              as well as using the analytics technology
     in the industry associated with the            provides in order to deliver the experience.
     processes around front-of-house service
     in both residential and commercial             Recording data and perceptions of
     property.                                      the building is key not only to ensure
                                                    efficient building performance but to
     Not only is the emphasis on delivering         deliver a service that meets the needs of
     a hospitality-style service but also on        customers.
     creating a destination. One that stands
     out to occupiers as an environment that        It seems to be the new norm that a
     fosters creativity and collaboration for its   space also provides an experience.
     employees; one that understands their          Real estate is bound to take on more
     customer base – appealing to younger           and more traits traditionally associated
     generation digital natives who expect a        with the hospitality sector as the sector
     seamless digital experience as standard.       looks to deliver on customers’ evolving
                                                    expectations. The digitisation of the
     In essence, we are seeing a growing            property sector is a natural progression
     importance being placed on customer            that not only enhances a building but its
     experience within property, with the           usability for customers. Once embraced,
     focus on not just the tangible and explicit    it will surely be mutually beneficial for
     but also on the intangible and implicit.       occupiers and owners alike.

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PlaceTech Trends 2019                                                                                      PRODUCTS

    PRODUCTS
     A round-up of some of the best startups and companies turning heads this year

     NPLAN

     The London-based AI software uses machine
     learning to analyse construction schedules in order
     to determine where the biggest risks lie and then
     recommend improvements. Earlier this year, NPlan
     was announced as one of 24 companies to receive
     part of an £18m UK Government fund to drive
     technology adoption in construction.

     SENSONEO

     The Slovakian smart waste management company,
     uses IoT sensors (right) to monitor real-time waste
     management and collect data. Sensoneo was
     established in 2014 and has since expanded into 137
     locations across five continents. In July, it became the
     first to deploy commercial narrowband IoT in the US -
     this low-powered tech is specifically developed for IoT
     devices that require small amounts of data over a long
     period, with the aim being to deepen its connectivity
     rate in the US.

                                                 NEARST                             AVVIR
                                                 The Google-backed                  Avvir is a New York-
                                                 retail tech provides               based company that
                                                 real time inventory                uses lasers to scan
                                                 data to drive more                 construction sites
                                                 shoppers onto the                  to identify errors,
                                                 high street. NearSt                monitor progress
                                                 recently published                 and create a digital
                                                 High Street Futures,               twin of the analysed
                                                 a report with research             building for use in
                                                 and innovation                     smart management
                                                 consultancy The                    systems. This year,
                                                 Future Laboratory                  Avvir raised $2.5m
                                                 on the new era of                  in a seed round led
                                                 the high street and                by Khosla Ventures
                                                 the role of Real-Time              with participation
                                                 Local Inventory in the             from MetaProp and
                                                 digital age of retail.             Localglobe.

                                                 Nick Brackenbury and Max Kreijn founded NearSt to make it
                                                 easier for shoppers to find out what is available at nearby stores

                                                                                                                      15
PlaceTech Trends 2019                                                                              PRODUCTS

     ANAPLAN

     A cloud-based business planning software, uses
     connected planning technology to provide real-
     time insights and help with decision making. In Q2,
     it reported a total revenue of $75.8m, which marks
     a 47% increase year-on-year. Companies that use
     Anaplan include RSA, Zillow, and Legal & General.

     REONOMY

     Reonomy is a customisable platform that provides
     data on current businesses in the real estate
     sector. It uses machine learning and AI to analyse
     records and create a universal identifier for
     commercial assets in the US. In July, it announced
     a partnership with software and data firm Black
     Knight in order to expand its database. Real estate         CEO Richard Sarkis and COO Charlie Oshman
     advisor Avison Young and energy consultancy                 founded Reonomy in 2013
     Lime Energy also use Reonomy.

                                                                 SPATIAL.AI

                                                                 Spatial.ai is a geolocation data
                                                                 company that categorises
                                                                 billions of conversations from
                                                                 social networks to understand
                                                                 and track human movements
                                                                 and how people experience the
                                                                 world around them. In July, it
                                                                 announced that it now provides
                                                                 full Geosocial data coverage
                                                                 to Mexico, its third country
                                                                 after the US and Canada. The
                                                                 firm’s database is used by site
                                                                 selection firm SiteZeus and
                                                                 predictive tech company for
                                                                 retail, leisure, and healthcare
                                                                 providers, Intalytics.

     NODE

     The Manchester-based smart internet
     technology solution, provides an interface
     for buildings in order to supply an agnostic
     telecommunication point of presence without
     installation. Node is currently in Concrete
     VC’s 2019 residency and hopes to expand
     its product by releasing Node Engage, a
     communication platform between owners
     and occupiers, in the coming months.
     Node, founded by (from left) Dave Walker, Doug Ward, Paul
     Crookes and Shaun Gibson (not pictured), won a place on
     Concrete VC’s prestigious residency in February
                                                                                                             16
PlaceTech Trends 2019                                                                       BOOKS

   BOOKS
    A collection of books for inspiration and information
    Protests from the Extinction Rebellion and Greta Thunberg have been the figureheads of a
    literary push towards words of warning on climate change and overpopulation

                        Alchemy, The                                 Range: How Generalists
                        Surprising Power of                          Triumph in a
                        Ideas that Don’t Make                        Specialized World
                        Sense
                                                                     By David Epstein
                        By Rory Sutherland
                                                                     An argument against
                        Embracing the                                the development of
                        unpredictable aspects                        specialist knowledge is
                        of human nature,                             the basis of Epstein’s
                        Sutherland argues,                           attempt to prove that in
                        will lead to success                         the age of computers,
                        in business and the                          broadening your skillset
                        economy. This book                           and avoiding a niche is
                        combines elements                            the way forward. He says
                        of behavioural                               that while computers
                        science, analogies and                       and AI are capable of
                        Sutherland’s training                        highly focussed work,
                        from PR firm Ogilvy to                       humans should move the
                        help its readers embrace                     other way and develop a
                        the irrational.                              range of knowledge that
                                                                     is far more conducive to
                                                                     success.

                        How Population Change                        Non-Bullshit Innovation
                        Will Transform our
                        World                                        By David Rowan

                        By Sarah Harper                              This selection of stories
                                                                     plucked from Rowan’s
                        Harper’s analysis and                        wealth of meetings with
                        predictions work to                          the founders of startups
                        dispel myths about                           and large companies
                        unstoppable growth and                       alike combine to remind
                        environmental refugees.                      the reader and the
                        Instead, she considers                       industry that jargon-
                        the future demographic                       based innovation is
                        trends in fertility and                      not the way forward.
                        mortality. She concludes                     This book is a guide
                        that we must mitigate                        for people who want
                        against challenges that                      to adapt and thrive in
                        come with the growth                         the digital age through
                        of the population, and                       anecdotes and facts.
                        also plan for the impact
                        of climate change and
                        urbanisation.
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PlaceTech Trends 2019                                                      BOOKS

                        The Big Nine: How the       Factfulness: Ten
                        Tech Titans and their       Reasons We’re
                        Thinking Machines           Wrong About the
                        Could Warp Humanity         World and Why
                                                    Things Are Better
                        By Amy Webb                 Than You Think
                        The analysis of what        By Hans Rosling, Ola
                        Amazon, Google,             Rosling, and Anna
                        Facebook, Tencent,          Rosling Ronnlund
                        Baidu, Alibaba,
                        Microsoft, IBM, and         Rosling and his long-
                        Apple are currently         term collaborators
                        doing with AI becomes       look at worrying
                        a lesson, or a warning,     global trends, and
                        of how their work may       why they aren’t as
                        create a dystopia rather    terrifying as they first
                        than a utopia for most of   seem. The book is
                        the world’s population.     filled with statistics,
                        Webb looks at the way       anecdotes and facts
                        the Big Nine may be         that support his
                        inadvertently building      argument that while
                        systems that don’t share    overpopulation and
                        our hopes for the future    inequality are worries,
                        of humanity.                we should base our
                                                    worldview on facts
                                                    and focus on the
                                                    things that actually
                                                    threaten us the most.

                        Atomic Habits: An Easy      High Frequency
                        and Proven Way to           Change
                        Build Good Habits and
                        Break Bad Ones              By Tom
                                                    Cheesewright
                        By James Clear
                                                    The wave of change
                        Clear looks at how          that companies rode
                        miniscule changes to a      in the 20th century
                        daily routine can have      has since become
                        a compound effect and       a series of smaller,
                        create a significant        rapid waves instead.
                        change. He combines         Cheesewright takes
                        the stories of CEOs and     a retrospective look
                        other industry leaders      at this shift and
                        with neuroscience and       attempts to explain
                        psychology to explain       what drives high-
                        so-called ‘atomic habits’   frequency change
                        and how something as        and how to respond
                        simple as waking up five    by changing how we
                        minutes earlier or doing    run organisations.
                        two push ups a day can
                        drastically effect your
                        life.

                                                                               18
PlaceTech Trends 2019

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PlaceTech Trends 2019

      PlaceTech publishes news, analysis, guides and insight on the latest technology for
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