TROOP COOKIE MANAGER GUIDE - QUICK START GUIDE 2022 GIRL SCOUT COOKIE PROGRAM - GIRL SCOUTS OF ...
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Quick Start Guide
2022 Girl Scout Cookie Program
®
TrOOP COOKIE
Manager Guide
TCM Quick Start Guide 1
Program Timeline It’s Time
Keep this timeline with you throughout the program for quick reference on upcoming tasks and deadlines.
Follow the QR code on pg. 3 or the back cover to jump to the online step-by-step guide.
*P/G= Parent/Caretaker/Girl T= Troop Cookie Manager
to Climb!
Every Girl Scout has it in her to do amazing things. With your
Who Task Due Date
support, she’ll rise to the challenge!
Program Preparation
T Log in to eBudde and Digital Cookie admin accounts Beginning Dec. 7 Thank you for your commitment to discovering their passions, and
nurturing girl ambition—your role taking action on issues they care
P/G T Set up Digital Cookie account Beginning Dec. 20
as Troop Cookie Manager (TCM) is about. Whether they’re using STEM
T Troop Cookie Manager Orientation on gsLearn starting Dec. 3 By Jan. 1 crucial in the coming months for a skills to solve a problem, changing
T Distribute program materials and host a troop family meeting By Jan. 3
successful cookie season and for a law to help their community,
building the skills that will last her a having a courageous outdoor
T Confirm all girls participating are registered members and have completed an up-to-date By Jan. 3 lifetime. experience, or starting an innovative
Health History/Permission form
nonprofit, Girl Scouts build a better
T Confirm all Girl Scouts in your troop are uploaded to eBudde and listed correctly By Jan. 3
A lot of exciting changes are in store future for themselves and the world
During the Program this cookie season—a brand new and they do it all with the help of
P/G Digital Cookie opens Beginning Jan. 3 cookie, an awesome mascot and volunteers like you.
P/G GO Day! Girl Scouts can start taking orders with the order card Jan. 8 some useful tech updates. With
T Council-scheduled Cookie Booth reservation rounds open in eBudde Jan. 20, 8 pm CST – Round 1
Jan. 22, 8 am CST – Round 2
your help, Girl Scouts will “Climb with
Courage” to new heights and set
Inside this guide, you’ll find an
overview of the program and the How to Use
P/G Order card orders entered in Digital Cookie for download by the troop leader or paper
Jan. 24, 8 pm CST – Round 3
Jan. 30, 8 pm CST
their sights on new adventures that
the cookie program can help them
season’s key dates, plus some tips to
start your cookie season right. this Guide
cards given to troop achieve. This is your Troop Cookie
P/G Troop Cookie Manager submits troop initial early order in eBudde, along with additional Jan. 31, 8 pm CST Thank you for all that you do to Manager Quick Start Guide.
cookies and initial reward order This program is more than just a support girl entrepreneurship. Looking for more?
T Verify troop bank account information in eBudde Jan. 31 cookie sale; it’s a chance to help Please do not hesitate to reach
T Select cookie pickup location and time in eBudde Jan. 31 Girl Scouts build essential skills for out to your Neighborhood Cookie Online you’ll find a full,
T Troop Cookie Manager picks up cookies at delivery site as selected in eBudde Week of Feb. 14
a lifetime of leadership, bring in Manager or your Product Programs interactive program guide
troop proceeds to fuel eye-opening Team for assistance. complete with all the
T Cookie Booths begin Feb. 18
experiences, and earn fun rewards. resources you need to
T Cookie Cupboards open (GSEM Cupboard opens Feb. 22) Feb. 18 Every cookie purchase fuels local Girl Yours in Girl Scouting, manage each stage of a
T First ACH Withdrawal March 8 Scouts’ adventures throughout the successful cookie program
year: exploring what interests them, Girl Scouts of Eastern Missouri including step-by-step
T Final council-scheduled cookie booth weekend March 11-13
instructions, tutorials, fliers
Finishing strong and up-to-date tips from
T Cookie Cleanup Week to make final transfers, sell off remaining inventory and make
reward selections
March 14-20 Get Started in Five Steps! council.
P/G Final day for girl-delivery option in Digital Cookie
Program ends
March 13
March 20
1 Sign up to be your troop’s Troop Cookie Manager in MyGS. Scan this QR code to preview
and bookmark the new
T Troop Late Payment Reports due March 21 2 Complete Troop Cookie Manager Orientation in gsLearn beginning Dec. 3.
Troop Cookie Managers who complete the Troop Cookie Manager Orientation
guide.
T Deadline to finalize cookie allocations to girls and submit troop’s final reward selections March 22 in gsLearn will receive the exclusive 2022 Cookie Volunteer Patch.
T Final ACH Withdrawal April 4
T Digital deposits to troops, if applicable April 6 3 Get any extra cookie materials needed from your Neighborhood Cookie
Manager.
4
T Troop Cookie Manager picks up Cookie rewards from Neighborhood Cookie Manager Late April, early May
and distributes to girls! Celebrate your cookie success. Set up your eBudde and Digital Cookie accounts in December.
See back cover or online guide for schedule of live webinars held throughout the cookie season.
2 TCM Quick Start Guide
5 Talk to girls and families about the program and distribute your troop’s
cookie materials. TCM Quick Start Guide 3
It’s Girl Scout Find out more at
GirlScoutCookies.org
It’s Girl Scout Find out more at
GirlScoutCookies.org
Cookie Cookie $ /pkg $5 /pkg
What's New mEET
Time! THE cOOKIES
Time!
adventurefuls
Brownie-inspired cookies with
$
caramel flavored crème
TM
adventurefuls
Brownie-inspired cookies with
$5
caramel flavored crème
TM
New Adventurefuls! Check out our delicious 2022 Girl Scout Cookie lineup! All cookie proceeds stay
/pkg /pkg
An indulgent brownie-inspired cookie with caramel- Rewards Highlights local and every cookie purchase fuels Girl Scouts’ adventures throughout the year.
Contactless Contactless
flavored crème and a hint of sea salt, Adventurefuls Troop PGA Rewards for 175+ and 300+ packages Delivery lemon-ups Delivery
® lemon-ups ®
take cookie lovers on a delicious taste adventure. earn all Girl Scouts selling in your troop matching Available Available
Delicious details$
Crispy lemon cookies Crispy lemon cookies
Girl Scouts in eastern Missouri and across the T-shirts or an exciting private Girl Scout experience!
United States will offer the Adventurefuls cookie • NEW! When your Girl Scouts participate in /pkg $5 /pkg
this season alongside favorites like Thin Mints®, booth sales, they become eligible for a booth • No Partially Hydrogenated Oils (PHOs)
Samoas®, and Girl Scout S’Mores®. sales patch! Girl Scouts who have 1+ packages • No high-fructose corn syrup; zero grams
reported as booth sales through eBudde will trefoils trefoils ®
trans fat, RSP Certified (mass balanced)
®
Traditional Traditional
Contact Parents through eBudde receive the patch. Make sure to use the “record Palm Oil, Halal certification
shortbread cookies shortbread cookies
Stay in contact with parents/caretakers in your troop booth sales” function in eBudde or check the • For complete nutritional information, visit
in one place through eBudde. “Bth” box when creating a girl transaction after $ /pkg $5
littlebrowniebakers.com
/pkg
your booth sales to ensure eligibilty.
Digital Cookie Updates
• Inventory and payment transactions can feed to Cookie Experience Coupons do-si-dos do-si-dos
Get your favorites delivered!
®
Get your favorites delivered!
®
Peanut butter Peanut butter
Digital Cookie from eBudde Cookie Experience Coupons can be used for most sandwich cookies sandwich cookies
resident camp programs, as well as select council Girl Scout: First Name OnlyCookie First Name Only made with
• Total girl sales, including booth allocations,
made with
Troop #: natural flavors Girl Scout: Troop #: natural flavors
can feed to Digital Cookie so she can see her programs and travel experiences! Applicable Ingredient and
My goal is: My goal is:
progress toward rewards and goals programs will be noted in the 2022 Camp Adventure Allergen $ /pkg $5 /pkg
• Redesigned app with several new features Guide and Spring 2022 issue of Inspire Discovery. To order: Information To order:
• Two choices for troop Digital Cookie Link: may
List ways customers be found at
Attach
List ways customers
Attach
Digital Cookie® Digital Cookie® samoas
girl-delivery site or shipping/donation-only site girlscoutsem.org/
QR code here
samoas ®
QR code here
®
Chewy and rich–chocolaty,
can order from you* Chewy and rich–chocolaty, can order from you*
meetthecookies coconut, and caramel coconut, and caramel
eBudde Delivery: Delivery:
$ /pkg $5 /pkg
List ways customers can get their order** List ways customers can get their order**
Find all the tools you need to manage your troop’s You donate cookies, tagalongs ®
You donate cookies, tagalongs ®
t Girl Scou t
Cookie Season through eBudde! and I’ll deliver them! Girl Scou s
Peanut butter patties
and I’ll deliver them!
ie s
Peanut butter patties
Cook ®ie Cook ®
$ /pkg $5 /pkg
List your chosen List your chosen
Manage your inventory, distribute cookies to Girl organization organization
Scouts, sign up for cookie booths and create an order
thin mints ® thin mints ®
from your local cookie cupboard, all from your mobile Crisp, chocolaty Crisp, chocolaty
device with the eBudde app. All of our cookies have: and minty! All of our cookies have: and minty!
NO High-Fructose Corn Syrup NO High-Fructose Corn Syrup
NO Partially Hydrogenated Oils (PHOs)
Find tips and tricks for eBudde use in your online NO Partially Hydrogenated Oils (PHOs)
$ $6
Zero Grams Trans Fat per Serving /pkg Zero Grams Trans Fat per Serving /pkg
Troop Cookie Manager Guide.
RSPO-1106186 RSPO-1106186
TREE TREE
SOY WHEAT MILK PEANUTS EGG SOY WHEAT MILK PEANUTS EGG
NUTS NUTS
Adventurefuls See nutrition information Adventurefuls See nutrition information
Lemon-Ups for total fat and saturated girl scout Lemon-Ups for total fat and saturated girl scout
Trefoils
Do-si-dos
fat content in Thin Mints,
Samoas and Tagalongs.
s’mores ®
Trefoils
Do-si-dos
fat content in Thin Mints,
Samoas and Tagalongs.
s’mores ®
Samoas * Samoas *
Chocolate, marshmallowy, Chocolate, marshmallowy,
Tagalongs Refer to your cookie package Tagalongs Refer to your cookie package
graham cookies Thin Mints graham cookies
Thin Mints for the most current cookie for the most current cookie
Girl Scout made with Girl Scout
information. To learn more,
made with
S’mores information. To learn more, S’mores
natural flavors
natural flavors
Toffee-tastic visit LittleBrownie.com. Toffee-tastic visit LittleBrownie.com.
CONTAINS CONTAINS
*Made with Coconut. MANUFACTURED IN A SHARED FACILITY WITH *Made with Coconut.
MANUFACTURED IN A SHARED FACILITY WITH
$ /pkg $6 /pkg
The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by
Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks
are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2021 Ferequity Inc. 063021 are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2021 Ferequity Inc. 063021
toffee-tastic ® toffee-tastic ®
4 TCM Quick Start Guide Rich, buttery TCM Quick Start
Rich, Guide
buttery 5
toffee cookies toffee cookies
At-A-Glance
Participation What It Means When It How to Get Cookies Tips and Tricks
Method Happens
Let families know their Girl Scout can set up her own account Digital Cookie opens Jan. 3 and is Orders placed for girl-delivery, shipped and donated on The parent/caretaker listed on the Digital Cookie site
Digital Cookie through Digital Cookie. Girls share their unique cookie link via open until the program ends on Digital Cookie between Jan. 3 – Jan. 30 (or earlier, if you must review and approve all orders placed. Remind
Online email, social media, local neighborhood sites, and at parent/ March 20. submit your troop’s initial early order prior to Jan. 30) will parents not to approve orders they cannot deliver (i.e.
Account caretaker workplaces. Girls can add their link to door hangers automatically be included in your troop’s initial early order. out of town orders or strangers). Remind families of
or business cards to leave behind at door to door sales. Girl-delivery option ends Girl Scout safety guidelines and always follow the digital
March 13. If parent/caretakers in your troop use the online order card marketing guidance, see more at girlscoutsem.org/
entry system in Digital Cookie, you will need to download the cookies
report and enter those orders into eBudde. These entries
do not automatically feed over to eBudde. Tip: After your troop’s initial early order, give parents/
Marketing Product caretakers a deadline each week to turn in their
Girls are permitted to accept in-person orders, including Orders placed for girl-delivery on Digital Cookie after you additional orders and set clear expectations on when you
door to door sales (with proper adult supervision). Online submit your troop’s initial early order will require the parent/ will pick up cookies from the cupboard. Remember, you
marketing and sales efforts during the cookie program caretaker to communicate the number of cookies needed have the option to set parent/caretakers in your troop as
should adhere to the digital marketing guidelines and online with the Troop Cookie Manager to supply out of troop designated cupboard pickup users in eBudde as well.
safety practices. Sales links should never be shared on online extras or through a Cookie Cupboard pickup. You will need
resale sites like Facebook Marketplace or eBay. to enter the packages in eBudde by variety and transfer Returning this year, your troop has the option to set
cookies to the Girl Scout. Specific instructions can be found up a Troop Digital Cookie account for use at booths
in the full TCM guide. or promotion through the Girl Scouts of the USA
Cookie Finder. See your online TCM Guide for more
information.
Girl Scouts can take orders with their paper order card door-to- Order card sales start Jan. 8. Order cards submitted through eBudde by Jan. 30 will be Always practice safety when selling door to door. Never
Order Card door, at workplaces or from friends and family and then deliver included in your troop’s initial early order, arriving in mid- enter a home or vehicle when selling cookies or making
Sales the cookies and collect payment at time of delivery. Order cards are due Jan. 30. Feb. a delivery. Adults must accompany Girl Scout Daisies,
Brownies and Juniors when taking orders, selling
After this time, Girl Scouts can Order card orders placed after Jan. 30 require the parent/ or delivering product. Girls in grades 6-12 must be
Packages and Cases caretaker to communicate the number and types of cookies supervised by an adult when selling door-to-door and
continue taking orders with the
Cookies are $5 a package, except S’mores® and to you. Your troop may have extra cookies from your initial must never sell alone.
Goal-Getter order card.
Toffee-Tastic®, which are $6 per package. Packages have early order, or orders may need to be picked up from a
varying numbers of cookies depending on variety. A case Cookie Cupboard. Cookie Cupboards are locations around Find Cookie Cupboard information on pg. 11.
is 12 packages of cookies. When submitting your troop the council where you can pick up extra cookies for later Find pickup user information in the online Troop Cookie
initial early order, your order will automatically round up orders or booths. They are typically volunteer-run and will Manager Guide.
to cases, typically providing troops a few extras to fulfill open the weekend of Feb. 18. Remember, you have the
later orders. Cookie Cupboard orders later in the season option to set parent/caretakers in your troop as designated
can be placed by the package or case. cupboard pickup users in eBudde.
Money Management
Money due to council for the product the troop received is collected via ACH at the end of the program.
Payments collected through Digital Cookie will automatically be transferred to council. The Troop Cookie
Manager or troop leader should collect and deposit cash frequently as a best practice. A Troop Late Payment
Report is required for any family not paying in full by the deadline.
6 TCM Quick Start Guide TCM Quick Start Guide 7
At-A-Glance
Participation What It Means When It How to Get Cookies Tips and Tricks
Method Happens
Your troop can choose to do in-person or virtual cookie booth Reserve council-scheduled When you submit your initial order, your order automatically Cookie booths require a minimum of two girls and
Cookie Booths sales to earn additional proceeds and help the troop/girls reach booths starting Jan. 20. Find rounds up to full cases of any given variety (12 packages/ two registered adults, maximum of four girls and two
their goals, give opportunities to market cookies in a different instructions about signing up for case). This means your troop will likely have some extras registered adults per shift.
way and engage girls who may not be able to participate cookie booths, the rules for each and can use those extras at cookie booths. Some troops
in other ways. Troops can sign up in eBudde for a council- round of scheduling in eBudde also choose to order booth extras during their initial order Council-scheduled booths include partners like
scheduled booth site, or you can contact a business in your and information on finding and so they do not have to go to a Cookie Cupboard before their Schnucks, Dierbergs, Walmart, Dunkin, JoAnn,
neighborhood to set up a booth. submitting your own booth in first booth weekend. Walgreens, The Magic House, Lowe’s and GNC. These
the full TCM guide. booth partners should not be contacted by individual
Taking Care of Your Product Have questions about rounding up or ordering extras in troops for booths; certain locations may not be
Cookies should be stored in a cool, dry place in an area free of chemicals or Cookie booths begin Feb. 18. your initial order? Reach out to your Neighborhood Cookie available.
pests. Certain cookies – including Thin Mints, Tagalongs and Adventurefuls Manager.
are more prone to melting because of their chocolate coatings. In case of Know of a great cookie booth location in your
unseasonably warm temperatures, coolers can be used to keep cookies cool. If you do not have extras from your initial order, you can neighborhood? Check the full TCM guide for booth
pick up cookies from a Cookie Cupboard. Cookie Cupboards requirements before contacting a local business, and
open Feb. 18 (the GSEM Cupboard opens Feb. 22). make sure to report your booth as a MySale in eBudde
this year.
Not sure how many packages you need at your booth?
Check out Rallyhood or Marvelous Mentoring to get tips NEW! When your Girl Scouts participate in booth
from other troops or ask your NCM for guidance! sales, they become eligible for a booth sales patch! Girl
Scouts who have 1+ packages reported as booth sales
in eBudde will receive the patch. Make sure to use the
“record booth sales” function in eBudde or check the
“Bth” box when creating a girl transaction to ensure
eligibility.
Project Thank You (PTY) is the council-wide donation program Project Thank You donations are Project Thank You cookies are delivered from Council Talk to your Girl Scouts about including Project Thank
Project Thank that allows customers to donate Girl Scout Cookies to our available to customers online, at inventory directly to the partners—no need to pick up You in their elevator pitches to customers.
You non-profit partners at the USO of Missouri and Operation Food booths and through the order physical packages to fulfill your Project Thank You donations!
Search. Project Thank You orders from the “Cookie Packages card. Consider a donation drive or a donation specific goal for
Donated” line on the order card should be entered in eBudde your troop.
on the PTY line.
Girl Scouts can earn Project Thank You rewards—check
out the order card for more details
Troop Proceeds
Media Inquiries Cadette, Senior and
During the Girl Scout Cookie Program, troops are occasionally approached by reporters from television, radio, PGA Proceeds Ambassador troops
newspapers and online media for interviews and photo opportunities. Be sure you understand what they are may choose to opt-out
interested in covering before agreeing. If you are approached by the media in a crisis or uncertain situation (such as 1-139 PGA $0.80/box
of rewards, increasing
being solicited for your Girl Scout opinion on potentially controversial topics), please DO NOT make any statements to 140-189 PGA $0.90/box the troop proceeds by
the media. Instead, contact the Council communications team immediately at kdaleen@girlscoutsem.org. an additional $0.05/box.
190+ PGA $1.00/box deadline.
8 TCM Quick Start Guide TCM Quick Start Guide 9
Cookie Contests Cookie Cupboard Locations
Individual packages and full cases of cookies can be picked up these locations Feb. 18-March 13 for booths
Cookie Kindness Campaign guide and we’ll pick a winner each week! At the end
This cookie season, we want to acknowledge the of the season, we’ll select one super winner. More and additional girl-delivery orders. Individual cupboards set their open days and times. The GSEM Council
volunteers who make it all happen! Know an adult information and contest prizes available in your Cupboard operates during normal business hours Feb. 22-March 22. Any changes to cupboard locations
volunteer in Eastern Missouri who has gone above online TCM guide. will be communicated in weekly Product Programs emails.
and beyond to make the Cookie program amazing?
Someone leading by example to help Girl Scouts Go Go Goal Getter Please visit the Cupboard Locations map on your eBudde dashboard to find specific location information,
emulate kindness and empathy? Let us know about Starting Feb. 1, tune in to GSEM social media to including address, email and phone. Having your eBudde app available can help you find a cupboard when
it! Nominate someone for the Cookie Kindness learn about each week’s new challenge—from you are out and about at a booth and away from your computer. Cupboard order instructions may be
Campaign (between Jan. 10 and March 21) for a upping your Digital Cookie emails to Project Thank found in the online Troop Cookie Manager Guide.
Cookie Kindness patch. Nominate someone at You donations—keep your eyes peeled for fun
girlscoutsem.org/cookiekindness! challenges to boost your cookie sales!
District Name Zip Code
Booth Contest Cookies for a Year Customer Contest D1 Joyce Trost 63128
Do your Girl Scouts have an adventurous Help reward your loyal customers! Customers can
booth idea? A cool theme or awesome set up complete the online form one time for every five D3 Natalie Walker 63112
to communicate your adventurous goal to your packages of cookies purchased to be entered to win D4 Mandy Franke 63376
customers? Show us your stuff! Submit your booth a free year (52 boxes) of Girl Scout Cookies. More
pictures through the form available in the TCM information and resources in the online TCM guide. D4 Melania Covey 63301
BEST PRACTICES D5 Gail Meyer 63114
D8 Jeff Miller 63021
Best practices during the Initial Early Order phase:
• Talk with your Girl Scouts about setting goals for themselves and for the troop. D9 Marni Ziegler 63031
• Discuss what goals your troop has for next year—are you planning a big trip or a service project? How can
the cookie program support your goals? D10 Jodi Soltwisch 63052
• Set clear expectations and guidelines for parents/caretakers about deadlines to turn in order cards, how
many booths your troop will run and how to contact you. D10 Michelle Jones 63051
D11 Shanna Hart 63601
Best practices during the Goal-Getter and Cookie Booth phase:
• Starting Feb. 14, Girl Scouts will have the option to use the Digital Cookie In Hand payment feature through D13 Robin Ackermann 63090
the app when delivering cookies to customers. Taking credit card payments through the Digital Cookie app
means payments are automatically communicated to council and show up in eBudde! D12 Carolyn Pickel 63021
• Set clear expectations and guidelines for parents/caretakers about deadlines to turn in additional orders
and payments. Remember, these orders will not automatically appear in eBudde and you may need to pick D14 Michelle Deken 63366
up packages from Cookie Cupboards. Let parents know if there is a certain day of the week you are willing
to make cupboard pickups, or set trusted parents as pickup users in eBudde to allow them to pick up D14 Nathan Schremp 63385
cookies.
• Track your inventory closely and make sure to keep receipts for all product given out and money received. D15 Heather Ervin 63501
Cookies cannot be returned at the end of the season, so make sure to use the Cookie Exchange feature in D16 Ros Hamilton 63448
eBudde to see if another troop could use your cookies.
• Make regular deposits to your troop bank account when you receive payments from families and booths. D17 Deb Ziebarth 63552
• Ask for family help for booths—create a sign up system for them to volunteer (any adults helping with Girl
Scout activities need to be registered members and background checked). D17 Shannon McGee 63401
• Keep the Cookie Program girl-led—set realistic expectations for your Girl Scouts based on their age level
and involve them in every part of the program. Show your Girl Scouts how to make change at booths, help D18 Karen Diamond 63362
them practice their sales pitches and encourage them to talk to customers.
Council GSEM Service Center 63146
10 TCM Quick Start Guide TCM Quick Start Guide 11
qUESTIONS? cONTACT yOUR cOOKIE sUPPORT tEAM!
Neighborhood Cookie Manager
Name:
Email:
Phone:
Contact your Product Programs Team at answercenter@girlscoutsem.org or 314.400.4600.
Look for weekly email updates from the Product Programs Team to get important updates, reminders and
information.
Stay Up to Date with Live Webinars
December 16 and January 5 – Getting Your Troop Ready for GO Day
January 10 – Signing Up for Cookie Booths
January 27 – Submitting Your Troop’s Initial Early Order
February 2 – Best Practices for Cookie Money Management for Volunteers
February 10 – Cookie Delivery, Cupboards and Booths
March 14 – Allocating Cookies in eBudde and Submitting Final Rewards
Cookie Volunteer Rallyhood Rally
Join this online forum to ask questions of other volunteers and access some cookie links and
resources; join at https://rallyhood.com/39880.
12 TCM Quick Start Guide
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