Wash! Two new additions to strengthen Dibella's expertise Top-quality service for Paris The Dibella forest in India
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wash! Dibella's magazine | Issue 1/2019 Two new additions to strengthen Dibella’s expertise Top-quality service for Paris The Dibella forest in India
Foreword Contents
Foreword Contents
Dibella news
Dear reader 4 France’s feeling for textiles
The new catalogue is on its way
Demand for our textiles, which are produced in accordance with ethical principles and with a mini-
5 A forest for a better climate
5
mum environmental impact, has continued to rise in recent months. The great popularity of our Di- Dibella is creating a forest on wasteland
bella+ range reflects our long-standing commitment to transparency along the entire supply chain. in Tamil Nadu in the interests of climate and
By working with manufacturers certified according to the Global Organic Textile Standard (GOTS), 6 Value chain environmental protection.
Close to India | Dibella delivers on its promise of a
the Organic Content Standard (OCS) and Fairtrade, we are able to ensure traceable origins for our transparent supply chain with a journey to the roots
sustainable textiles. On top of this, we have been working with the Chetna Organics cooperative for
a long time so that you can be sure that our organic cotton really comes from ecological farming. 8 Trends & innovations
6
Thousands of smallholders who cultivate their fields in accordance with high environmental stan- For young and old | Dibella has adapted to the needs
of the textile service industry.
dards are affiliated with this cooperative.
9 Standards
All existing and prospective customers who wish to see for themselves the conditions under which Certified with a view to the future | Environmental management sys-
our Dibella+ range is produced are welcome to join us on a trip to India. In addition to inspecting the tem helps to continuously improve sustainability within the company
various stages along the value chain for environmentally friendly textiles, we also present school
10 Dibella inside In December 2018, an eight-strong team tracked
sponsorship projects that we launched together with customers some time ago. We regard our com- the origin of sustainable Dibella textiles in India.
Solid technical advice | Our new experts
mitment to these activities as an important part of our corporate social responsibility and are already
reaping the rewards of our support: the school drop-out rate has fallen from fifty to less than five 12 Out and about
percent. But far from resting on our laurels, we wish to support all interested customers in putting Great opportunity for specialists | Blanchisserie de Paris has 12
corporate social responsibility into practice with their own groundbreaking projects. been revolutionising the French rental service market since 2011
14 Wait a moment
Tourism is an important basis of many of our customers’ business. Nowhere is this truer than in Heavy load
Paris now that the hospitality industry has overcome the fallout from the terrorist attacks of 2016, Tracking your sleep
reporting 33.8 million visitors to the city’s hotels. Equip’Hotel, where we exhibited for the third time
last winter, is benefiting from this favourable trend. Similarly, Blanchisserie de Paris has more to 15 In conclusion
do than ever before thanks to the increasing number of tourists. In an interview, owner Cyrill Coria Skagen – colour-stable eye-catcher for the hotel bed Blanchisserie des Paris offers hotel textiles
Preview of the next issue for hire.
explained to us the reasons for his company’s growth. In Germany, the joy of travelling continues
unabated. In order to offer the hospitality industry a wide variety of different textiles, we are steadily
expanding our range. “Skagen” is our latest range of bed linen featuring an attractively priced blen-
ded fabric. On request, this bed linen, which comes in an appealing melange look, is available with
the “Made in Green” label. Find out more about this innovation alongside many other topics in this
issue of “wash!”. Statutory details
Sincerely, wash! is Dibella’s magazine covering a Layout, setting Contact
wide range of different matters of interest Sabine Faust (FaustDesign, Hattingen) redaktion@dibella.de
to textile service companies relating to flat
linen for contract business. Production Subscription price
Printed by Druckerei Busch, Bocholt, on 10 € per issue
Publisher and responsible for the content FSC-certified recycled paper (circle silk
Dibella GmbH premium white) Crédit photo
Hamalandstr. 111 Title: Maksym Povozniuk/Fotolia, page 2, 4:
D-46399 Bocholt Copyright Dibella, p. 5: Googlemaps (left.), Dibella, p.
6/7: Dibella, p. 8: European Hotels & Chains
Ralf Hellmann, All contents are protected by copyright. All Report 2017, p. 9: Florida Chuck/Shutterstock,
Managing Director Dibella Editorial team rights reserved. Reproduction of any kind, p.10: Dibella, p. 12-13: Blanchisserie de Paris,
Michaela Gnass, Jennifer Nietsch, inclusion in databases or reprinting only p. 14: www.lifehack.org/351993/sleeping-with-
weighted-blankets-helps-insomnia-and-an-
Ralf Hellmann, Sabine Anton-Katzenbach with the publisher's written approval. xiety-study-finds (above), baranq/ Shutter-
(Textilberatung Hamburg) stock (below), p. 15, 16: Dibella
2 wash! 1/2019 wash! 1/2019 3
Dibella news Dibella news
France’s feeling A forest for a
for textiles better climate
In France’s hospitality industry, special textiles attract particular attention. In Nachikuppam (Tamil Nadu), India, a new
forest is being created at Dibella’s initiative.
Textiles have always played a major vivre” is one of Dibella’s largest ready exhibited several times at
role in the French hospitality indus- markets and an important location Equip’Hotel in Paris, which is held
In December 2018, the participants
try. Accordingly, the land of “savoir- for trade fairs. The company has al- every two years, most recently in
of the Dibella business trip worked
autumn 2018. The team were thril-
on a piece of wasteland to dig holes
led with the results: during the five-
for planting trees. They then pro-
day exhibition, the French sales
ceeded to plant the young trees and
team comprising Eric Lesage and
Christophe Lepage as well as rein-
forcements from Germany had their
hands full.
No wonder given the 113,000 trade
visitors from the hospitality indus-
try! By the way, they were particu-
larly interested in the terry qualities
weighing over 500 g/m2 and the 150
g/m2 “Lüneburg” bed linen range.
Thanks to the constant customer
education work performed by the Dibella is creating a forest on wasteland
French sales office, there was also located in the Indian state of Tamil Nadu
a significant increase in enquiries in the interests of climate and environ-
for responsibly produced textiles mental protection.
from the Dibella+ range. After all,
Christoph Lepage, Eric Lesage and Ralf Hellmann (from left) representing Dibella at
sustainability transcends all bor-
the successful Equip’Hotel 2018 fill the holes again, after which they
ders!
looked contentedly at their work in
the knowledge that this will form a
forest in a few years’ time.
The new catalogue is on its way The purpose of Dibella’s planting
initiative is to offset carbon dioxide
Klaus Baur planting his own tree in the new Dibella forest.
(CO2) emissions. “Trees are parti-
Dibella is publishing the latest issue cularly efficient in breaking down ting their fields. This shows that cli- we also want to give others the op-
of its product catalogue this spring. harmful greenhouse gases. This mate change has now also reached portunity of acting quickly and un-
quickly led to the idea of contribu- India.” bureaucratically on climate pro-
True to the German saying “Every- the sustainability certifications and corresponding Dibella+ qualities. In ting to climate and environmental Dibella arranged for an area of 10 tection, we have deliberately ope-
thing is new in May”, the latest Di- initiatives that have addition, the company protection by creating a forest”, ex- hectares capable of accommoda- ned up the project to third par-
bella brochure features a fresh de- been selected by Di- has come up with plains Managing Director Ralf Hell- ting a total of 11,000 trees to be pre- ties.”There is still enough space for
sign, a compact format and a revi- bella. In order to pro- another special fea- mann. “Our decision in favour of a pared. The company has already the company’s own forest. Its future
sed look. It visualizes the supply vide swift orientation, ture: the catalogue is location in India was in the nature of planted 2,000 plants to cover its residents are already waiting in the
chain from the field to the finished it is arranged accor- now also available for things: the organic cotton farmers own CO2 offset, while a further starting blocks: monkeys, snakes
product completely transparent. ding to conventional downloading via a QR repeatedly tell us of the enormous 2,000 have been sponsored by cus- and peacocks have already been
The catalogue also includes a list of hotel textiles and the Code. rainfall and flooding that is afflic- tomers and partners to date. “Since sighted in the young forest.
4 wash! 1/2019 wash! 1/2019 5
Value chain Value chain
Exploring India far to reach their homes. Moreover,
it has one special new feature:
thanks to the donation made by one
2007, the organic cotton was ripe
and the harvest was in full swing.
Under the guidance of experienced
of Dibella’s Indian production part- farmers, the guests were able to try
With a journey to the origins, Dibella is delivering ners, it is fitted with mattresses for their hand at picking. Dibella was
on its promise of a transparent supply chain. the first time, so that the girls no also responsible for an equally uni-
longer have to sleep on a bare bed. que experience at the meeting of
the village community convened in
RESEARCH FOR honour of the travel group in the
ORGANIC FARMERS late afternoon. Ralf Hellmann had
The next stage of the journey took a pillowcase and a towel made of
The final stop on the trip was a visit to a
the group to Bandhapari, an expe- the village’s organic cotton in his
full-service, GOTS-certified manufacturer.
rimental farm run by Chetna Or- luggage, unleashing an outbreak of
ganic Cooperative, where various enthusiasm among the villagers.
organic cotton and vegetable seeds This was because they had never facilities. Thanks to the support
are tested in field trials for their re- previously seen the ultimate results promised by the three sponsors, ex-
sistance to drought and flooding. of their hand work. tensive renovation work will be car-
The best seeds suitable for the re- ried out over the next few months,
spective regions are then passed on SUPPORT THAT leading to a significant improve-
to the organic cotton farmers to en- MAKES A DIFFERENCE ment in the learning environment.
sure that they have an adequate The next stop was Madingpadar in The supporters reaped a huge wave
livelihood. The cooperative also the state of Odisha. Here, Dibella, of gratitude from the teachers and
provides training to increase the Salesianer Miettex and the hotel students for this commitment.
farmers’ efficiency, e.g. by rearing Rogner Bad Blumau (Austria), which
livestock successfully. is supplied with Dibella+ textiles, AND FINALLY THE PRODUCT
An eight-strong team embarked on a trip to India to learn more about the origins of sustainable Dibella textiles in India. are sponsoring a development pro- In order to track the course taken
HAND-PICKED ject at the Seva Ashram School via by hand-picked organic cotton from
Just one day later, the group was the GoodTextiles Foundation. The Lebed, the group, accompanied by
The company goes far beyond me- After the first successful business the state of Odisha and then on- able to harvest the fruits that had group was able to gain a first-hand Dibella India (Bangalore), visited a
rely paying lip service to transpa- trip in winter 2017 – the classic cot- wards by jeep to Bandhpari. been sown for Dibella under the impression of the dilapidated buil- GOTS-certified manufacturer, where
rency along the supply chain. This is ton harvest season in India - the care of Chetna Organic. In the vil- ding, the classrooms, which lack the sustainably produced textiles
an underlying principle, imposing new season had arrived again in De- ENCOURAGING LEARNING lage of Lebed, which has been pur- necessary fittings such as tables are woven, finished and packed in
on the company a commitment to cember 2018. A group of eight boar- INDIAN-STYLE suing sustainable agriculture since and benches, and the poor sanitary accordance with strict ecological
make Dibella tangible for its custo- ded the plane headed for Bangalore. There, the GoodTextiles Foundation and social guidelines. The end of
mers in the truest sense of the On board were representatives of is supporting the Kasturba Gandhi the journey was marked by a drive
word in the form of a business trip. Salesianer Miettex, the Hesse laun- Balika Vidyalaya School, where it out into open nature. The destina-
This trip is taking the participants to dry belonging to the Servitex net- has significantly improved the si- tion was the Dibella Forest in Na-
India to trace the production of fair- work, TUTAKA (a platform for sus- tuation of the students and te- chikuppam together with a meeting
trade organic cotton from the field tainable hospitality) and Dibella. achers through various measures. with the Baireshan family, who are
to the finished product. They were embarking on a jour- Accordingly, the reception that the curating the company’s latest sus-
ney whose unique impressions they school had prepared for its guests tainability project – a newly emer-
BEGINNING OF A TREK would never forget. Right from the was overwhelming. In addition to a ging forest.
At the same time, Dibella+ custo- very first stop in Vishakhapatnam, guided tour and a dance perfor- With this seven-day business trip,
mers who are involved in sustaina- the visitors from Europe were cap- mance, the group received a special Dibella delivered on its promise of
ble projects in India through the tivated by cacophony and colourful- honour: One of the female partici- ensuring a trackable, transparent
GoodTextiles Foundation have the ness of the life going on to the right pants was invited to officially open supply chain from the cotton field to
opportunity of visiting them and of and left of the streets. The next day, the new girls’ bedroom. Recently the factory. Interested parties are
planning further measures if ne- the group continued their journey in completed, it is available for use by Seva Ashram School was thrilled to receive the valuable support from Salesianer always welcome to join us – the next
cessary a five-hour train ride to Ambodala in schoolgirls who have to travel too Miettex and Hotel Rogner Bad Blumau. trip to India is already being planned.
6 wash! 1/2019 wash! 1/2019 7
Trends & innovations Standards
For large and small Certified with
Dibella has adapted to the needs of the textile service industry in every respect.
a view to the future
Recently, the European textile ser- France, for example, is largely in the “In view of the high number of
vice industry has been undergoing hands of hotel chains. Their market rooms operated by chain hotels, Dibella’s environmental management system helps
far-reaching changes. On the one share stands at 34 percent in Spain large laundries need to be sure that to improve sustainability continuously within the company.
hand, there has been concentration, and 21 percent in France. In Ger- the textiles required are in stock
resulting in the emergence of large many, this rate is just under ten and that larger quantities can be tions for a company’s environmen-
companies. According to the mar- percent*. The segmentation of the delivered without any delay,” ex- tal policy. Where relevant, all out-
ket report “Textile Services in Eu- hotel market has direct consequen- plains Simon Bartholomes, who is sourced processes must be inclu-
rope” (3e Consultants) published in ces for textile service. Hotel chains responsible for purchasing at Di- ded in the environmental assess-
2016, two groups in Europe control usually fit out their hotels with a bella. “That’s why we stock inven- ment.
70 laundry companies. They are joi- uniform range of textiles at all loca- tories of our range and are there- These include, for example, product
ned by 13 textile service providers tions and expect service from a sin- fore able to guarantee fast deli- development, sourcing of raw ma-
with up to 10 laundries. On the ot- gle source. By contrast, regional, very.” When it comes to textile qua- terials and production as well as
her hand, there are many “smaller” owner-managed hotels regard tex- lity, Dibella has also adapted to the use and disposal. The current stan-
textile service providers in Europe tiles as a competitive differentiator expectations of the textile service dard thus takes up the idea of a
with weekly tonnages of less than and require a wide range of products groups active throughout Europe: transparent supply chain and requi-
15 tons. from their rental service partners. bed linen, towelling and table linen res the assessment of significant
are durable and robust and can be environmental aspects for the en-
CONCENTRATION IN MUCH, IMMEDIATELY AND SAFELY modified to meet the laundries’ in- tire life cycle of a product. But that
THE HOSPITALITY MARKET Dibella has adapted to the highly dividual requirements. Above all, is not all. The outsourced processes
A similar trend is emerging in the diverse requirements of the indus- however, the goods can be used im- that can be included in an ecologi-
hospitality industry, where market try. Its product range and “soft” ser- mediately, so that time and costs cal assessment also include, for
concentration is also continuing. vice factors meet customer expec- required for preliminary washing example, advice or services provi-
The hospitality market in Spain and tations in every respect. are eliminated. In order to meet ded externally, purchased goods or
these criteria, every product is sub- processes outsourced from within
Hotel chain penetration in Europe (2017) ject to strict quality controls. the company.
Dibella incorporates the expectations and needs of all stakeholders in its environmental
FLEXIBLE, VERSATILE, FAST management system, which is certified according to the latest standard. MANAGEMENT SYSTEM
“Textile service companies with IDENTIFIES THE PARAMETERS
small or medium-sized hotel cus- FOR CHANGE
tomers must also be able to rely on The revisions to ISO 14001 in Sep- ded in environmental management. “The revised version of ISO 14001
our inventory stocks and the dura- tember 2015 place significantly In short, the standard stipulates focuses to a far greater extent on
bility of our products. But they also more demands on the environmen- that companies must look beyond sustainability. This is why we at Di-
expect us to offer a wide range of tal management system, as they their own horizons and include bella decided from the outset to
products that allow them to stand aim to ensure continuous improve- structures outside their own opera- apply the latest version of the stan-
out from the competition. This is ment of the organisation’s environ- tions in their environmental pro- dard as the basis for our environ-
where we can really score points mental footprint. The revised stan- tection efforts. These must be defi- mental management system which
with our Dibella+ range,” adds Bar- dard therefore calls for greater con- ned and assessed, controlled and was certified on 26 February 2016,”
tholomes. “In addition, we offer a sideration to be given to the internal guided in the light of their risks and explains Ralf Hellmann. “This deci-
high degree of flexibility, which is and external interactions and rela- opportunities. sion has paid off. We are able to
particularly appreciated by our cus- tionships of all interested parties. identify and address ecological
tomers in this segment.” On top of this, however, it also re- ECOLOGICAL VISION shortcomings more easily and thus
quires that the expectations and As abstract as this may sound, it additionally reinforce our commit-
Hotel chains per country as a percentage Total number of hotel chains per country * Horwarth HTL:
European Chains & Hotel Report 2019 needs of all stakeholders be inclu- does in fact have concrete implica- ment to sustainability.”
8 wash! 1/2019 wash! 1/2019 9
Dibella inside Dibella inside
Solid technical advice years, but this has been accompa-
nied by a retreat of detergent tech-
nicians. At the same time, the shor-
machine setting. ”The life expec-
tancy can be significantly extended
by adapting the ironing program to
cing the formation of creasing on
sheets rather than developing for-
mulations for anti-wrinkle creams.
tage of skilled workers in the indus- each fabric. One could install a Especially since our professor im-
Dibella is continuing to expand the textile and laundry try is leading to a loss of expertise. temperature sensor directly behind pressed on us the guiding principle
process expertise available within the company. These developments are forcing the delivery end of the last cylinder, that there is only one effective anti-
companies to cope with their was- for monitoring and adaption”, says wrinkle drug that can truly help, na-
hing problems on their own,” says Martijn Witteveen. ”In this way the mely putting on one kilo of weight a
Anyone who has known the textile the Dibella team are able to do: textiles for more than twentyfive Martijn Witteveen, describing his bed linen retains its dimensions, year.”
service industry for a long time Martijn Witteveen, who is responsi- years and has been contributing his observations. As an expert with a softness, durability and economic
knows how much it is changing at ble for product development and unique expertise to Dibella since proven track record, he will be avai- efficiency.” FOCUS ON
the moment. Laundry processes technical customer advice, and Ste- January 2019. He has varied re- lable to Dibella customers as a THE CUSTOMER
are becoming increasingly complex, fanie Leibold. A proven detergent sponsibilities. Thus, he will be over- sparring partner in the future, pro- A TRAINED DETERGENT Professionally, Stefanie Leibold
while at the same time greater at- expert and passionate saleswoman, seeing the development of new, in- viding them with technical support TECHNOLOGIST combined her interest in detergent
tention is being paid to the durabi- she took over from Wilfried Schmidt dustrially washable products and and advice. “Martijn is exactly the With the addition of graduate engi- technology with her other great
lity of textiles and environmentally in January 2019. the optimisation of existing proces- right person for this task,” explains neer Stefanie Leibold at the begin- passion, meeting and dealing with
compatible textile care. In order to ses along the entire production Managing Director Ralf Hellmann. ning of the year, Dibella gained other people. After her first position
reconcile these requirements, an A PROFESSIONAL chain. In addition, he advises and “He knows the textile service and great expertise in detergent-speci- in the sales department of a Swiss
enormous amount of knowledge WITH TECHNICAL INSIGHT supports Dibella’s local textile processes inside out and is also fa- fic issues. Taking over from Wilfried trading company, she returned in
from the world of laundry techno- Martijn Witteveen, a textile engineer service customers. “The laundry in- miliar with the emerging trends and Schmidt as sales manager for sout- 2010 to the company where she had
logy and textiles is required. This is by training, has been involved in the dustry has been experiencing the their consequences.” hern Germany and Switzerland, she completed her internship, taking
precisely what two new members of development of leasable contract emergence of new processes for brings with her a wealth of chemi- over the management of the textile
MEANS AND WAYS OF DEALING cal expertise combined with user analysis service laboratory and wor-
WITH BONE-DRY LAUNDRY expertise and knowledge of textile king as an assistant in that compa-
Martijn Witteveen cites the increa- technology. She acquired her ex- ny’s research and development de-
Our new experts sing use of overdried textiles in the pertise in the detergent industry partment. She engaged in diverse
ironer as an example of his acti- during and after her studies. Howe- activities ranging from damage ana-
After studying tex- A holder of a degree
Martijn Witteveen Stefanie Leibold vities: “This is a direct consequence ver, her interest in this subject had lysis to the supervision of research
tile technology at in engineering, Stefanie
of the low temperatures used in been aroused far earlier as chemis- projects and the adaptation of wa-
the Saxion Uni- Leibold studied the tech-
laundering processes. They use try was one of her favourite sub- shing processes, which she tested
versity in Ensche- nology of cosmetics and
warm water in the final rinsing jects at school. “An internship that at customers’ sites under realistic
de, the Nether- detergents at the Uni-
stage, which means that the laun- I completed while still at school conditions. However, she particu-
lands native went versity of Applied Scien- dry dries more quickly in the am- with a producer of professional de- larly enjoyed conducting washing
straight into the ces Ostwestfalen-Lippe bient air, but particularly in the fa- tergents for industrial applications technology seminars. “The opportu-
laundry industry. in Lemgo. Even during bric storage bags under the ceiling, confirmed my decision and drew my nity of sharing experience directly
He earned his her education, she knew thus requiring less energy in the attention to the textile service in- with the textile service companies
first spurs in the that she wanted to em- ironing process,” the Netherlands dustry,” reports Stefanie Leibold. was a win-win situation for both si-
“Dry Laundry” – bark on a career in de- native explains. “The ironing pro- “That’s why I knew from an early des. The deep insights that I gained
an umbrella or- tergents and to this day cesses must be adapted in view of age what I wanted to study. She en- into the industry allowed us to fine-
ganisation spe- she has not lost her inte- the faster drying characteristics. rolled at Lippe University of Applied tune the training and provide custo-
cialising in textile rest in washing textiles. Otherwise, the product will be over- Sciences in Lemgo, where she stu- mers information with the informa-
leasing that has the textiles washed by partner After working as product manager for a Swiss trading dried, which in turn will lead to died “Technology of Cosmetics and tion they needed.”
companies. At the turn of the millennium, he company in the “Surfactants & Hair Care” division, she greater shrinkage, fibre damage, Detergents”. “While my fellow stu- She has always greatly appreciated
switched to textile production in Denmark, where joined a manufacturer of industrial detergents in 2010, heightened lint formation and pre- dents later moved into the seemin- personal contacts, which is why she
for almost twenty years he spearheaded the de- where she became head of the textile analysis service mature textile fatigue.” During his gly fancy cosmetics industry, I was has returned to sales. At Dibella,
velopment of leasable contract textiles and their laboratory. In January 2019, she returned to sales and consultations, he adjusts the pro- fascinated by surfactants, washing she wants to go beyond sales to pro-
technical specifications. In January 2019, the is now employed at Dibella as sales manager for Sout- cesses and gives the laundries help- processes and textiles to a far grea- vide her customers with advice and
prudent and friendly expert joined Dibella. hern Germany and Switzerland. ful tips – for example when all fab- ter extent. I found it more exciting practical support on questions rela-
ric qualities are ironed with a single to explore possible factors influen- ting to the preparation of the goods.
10 wash! 1/2019 wash! 1/2019 11
Out and about Out and about
Great opportunity
for specialists Cyrill Coria founded Blanchisserie de Paris Blanchisserie des Paris supplies charming 4- and-5 star hotels and brasseries in France’s
in 2011. metropolitan region with leased hotel textiles.
Blanchisserie de Paris has been revolutionising company “Blanchisserie de Paris”
the French lease service market since 2011. and moved his laundry to Chilly Ma-
wash!: You’re a relative newcomer Consequently, new hotel owners ces and can decide for ourselves
zarin, south of Paris, due to the
to the laundry market. What was and brasserie chefs are always what we offer, no matter how ag-
company’s rapid growth. The enor-
your motivation for entering this approaching us because they are gressive this may be.
France’s centralistic structure is Cyrill Coria has recognised this op- mous success that the company
market? looking for a quality-conscious and
also reflected in textile service busi- portunity and successfully acted on has had with its bespoke range of
service-oriented partner for their wash!: Can Blanchisserie de Paris
ness, with a small number of groups it with great passion for detail. In services is now also gradually pus-
Cyrill Coria: Paris is one of the textile supplies. The size of the mar- really get by without additional
supplying the “Grande Nation” with 2011 he founded his leased linen hing it to the limits of its capacity.
world’s top tourist destinations with ket also benefits us. sales staff?
workwear and toiletries as well as service company “Lineo Service” in For this reason, the owner is al-
a correspondingly large range of
textiles for hotels and restaurants. the Paris district of Ivry sur Seine to ready thinking about a new buil-
restaurants and a multitude of ho- wash!: What services do you offer Cyrill Coria: Our high reputation is
This gives small suppliers an op- supply the capital’s charming 4 and ding, which will be home to Fran-
tels, which all have a great need for your customers? sufficient for developing business
portunity of carving out a niche for 5 star hotels and brasseries with ce’s largest, most modern, and
textile supplies. At the same time, with new customers. Word has got
themselves with a highly tailored bed linen, table linen and towels. most environmentally friendly tex-
the smaller, family-run 4- and 5- Cyrill Coria: Blanchisserie de Paris around that customers can benefit
range and customer-specific service. Shortly afterwards he renamed his tile service 4.0 company.
star hotels and brasseries in parti- provides customers with services from a win-win situation thanks to
cular shun standard linen and to- adapted to their specific needs. This our competitive prices and the qua-
Blanchisserie de Paris primarily sees textile
welling, instead preferring selected includes a customer-specific textile lity of our services. Consequently,
service as a business in which the customer
organic textiles for their guests. Up range and bespoke and environ- customers from family-run, up-
can demand the highest
standard of quality. until the beginning of the 2010s, mentally responsible processing. In market hotels and brasserie chefs
these were not available in the form addition, the linen and towelling are reach out to us of their own accord.
of a leasing service. This is where delivered during the night hours and Our plan to become the leading ser-
we saw our opportunity and this in a delivery cycle agreed with the vice provider for leased hotel texti-
prompted us to enter the market. customer, which can be up to six ti- les in the greater Paris area is gra-
mes a week. In addition, we have set dually paying off.
wash!: Blanchisserie de Paris is up an “emergency number”, which
growing at an incredible pace. What every customer can dial if they have wash!: The German and French
is the secret to your success over any problems or queries. But it do- textile service markets obey their
and above your range of organic- esn’t stop there: We then get in own rules. What do you think the
quality textiles? touch with the customer to investi- two countries can learn from each
gate each case. other?
Cyrill Coria: We primarily see tex-
tile service as an area in which a wash!: A service tailored to the cus- Cyrill Coria: In France, we listen to
customer can demand the highest tomer is costly. our customers and develop flexible
standard of quality. For this reason, solutions for them. German rental
we specialise in providing an opti- Cyrill Coria: That’s true. But our service companies, on the other
mum service and, as a medium-si- prices are competitive because we hand, follow a stringent line. On the
zed, dynamic company, are able to operate on a lower margin than other hand, they have a pronounced
do this with great motivation. Our large corporations. Besides, our environmental awareness and an
approach, which focuses on the cost structure is smaller: We have exemplary corporate culture. Both
customer and his requirements, neither a head office nor sales em- sides should be inspired by these
has become well known in the Pa- ployees, least of all shareholders. principles to adopt a forward-loo-
risian restaurant and hotel scene. That’s why we have competitive pri- king, holistic approach.
12 wash! 1/2019 wash! 1/2019 13
Wait a moment In conclusion
Heavy load Colour-stable eye-catcher
Researchers have found out that weighted
blankets work wonders for your well-being. for the hotel bed
The plumeau and the quilt seem to stress and help people who suffer In addition to plain hotel bed linen in is produced in the spinning mill This ensures that Dibella customers
Recommendations for the a striped look, a smooth, satin-like through the addition of spinneret- receive textiles tested for harmful
be on the way out. Recent research from Alzheimer’s, Restless Leg
selection of a weighted blanket
has shown that they lack something Syndrome or Tourette. style of linen is enjoying growing po- dyed fibres. The result is a mixed fa- substances in accordance with STAN-
that is required for a good night’s pularity in the industry - plain texti- bric with a mottled effect that is less DARD 100 by OEKO-TEX and manu-
Body weight Blanket weight
sleep, namely weight, lots of weight. THE HEAVIER THE WEIGHTIER in kg in kg les are all the trend. Dibella now of- sensitive to “aging” and simplifies factured in sustainable, STeP-certi-
This is not an entirely new realisa- Anyone talking about weight or fers even more choice for all those textile pool operations. fied companies, i.e.
tion, given that in the therapeutic gravity blankets is serious. They Approx. 13 – 18 Approx. 2,3 who have found a taste for a discreet 2) “Skagen” has a significantly lower environmentally conscious pro-
field children and adults with sleep should weigh about 10 percent of look. With its discreet structure and price than comparable, fully dyed duction facilities
Approx. 18 – 31 Approx. 3,2
disorders, anxiety disorders or au- your own body weight assuming melange tones in fresh colours, qualities. Made from a blend of 50 good working conditions and se-
tism are treated with heavy duvets. standard dimensions of 135 x 200 Approx. 31 - 41 Approx. 4,5 “Skagen” is a highlight in the hotel percent cotton and polyester, Ska- cure jobs
According to the online portal Life- cm. Oversized blankets (155 x 220 room. It also offers ideal conditions gen is available in blue, green and
Approx. 41 – 68 Approx. 6,8 for textile service thanks to the pro- grey. We will be happy to support you with
hack.org, the pressure relaxes the cm) weigh 2 kg more. In order to
nervous system. This stimulates achieve the necessary (bed) weight, Approx. 68 – 91 Approx. 9,1 duction method used: 3) On request, “Skagen” can be targeted marketing measures aimed
the production of serotonine, which the blankets are filled with small 1) The melange fabrics are particu- provided with a “Made in Green” la- at your customers to accompany the
brightens the mood. And over time, plastic balls or glass beads. They 91 + Approx. 11,3 larly colour-stable as the colouring bel. product launch.
serotonin turns into melatonin, are distributed over the blanket and
causing the body to sleep. sewn into different areas, so that onto the new trend. Otherwise, hou-
But that is not all. Known as Deep they hug the entire body. As great a sekeepers and laundry staff will
Pressure Touch Stimulation (DPTS), feeling as this may be, it remains to need to have the strength of a body- SKAGEN
this treatment can also alleviate be hoped that hotels will not jump builder!
– Plain-weave bed linen
– Melange look
Tracking your sleep – 50% polyester, 50% cotton
– Weight approx. 145 g/m²
– Colours: blue, green, grey
The “Sleep” sensor mat monitors the quality of sleep.
Smart functions have now also rea- are developing sleep trackers. For which is filled with air and placed
ched bed linen. The first few com- example, they consist of a sleep under the mattress. From there, it
panies specialising in digital health sensor and a sleep sensor mat, automatically synchronises with the
smartphone via WLAN (the system
is compatible with the IoS and An-
droid operating systems).
Preview
When you lie down, your digital sen-
tinel starts monitoring your sleep, Published in autumn 2019, issue 2/2019 will be
analysing the duration, depth and dedicated to ”sustainable values – measurable results”.
regularity of your sleep and even
detecting snoring. The next mor-
The following topics are planned for the next issue:
ning you can review the quality of
your sleep on the app. Dibella private partnership project
Thanks to the sleep sensor mat, you Dibella impact report
can check the quality of your sleep on your
smartphone the next morning. Dibella’s marketing department
14 wash! 1/2019 wash! 1/2019 15
PROFESSIONAL
HIGH-QUALITY FUNCTIONAL
EFFICIENT
WORLDWIDE
FAST
INDIVIDUAL
Dibella b.v.
DIRECTLY
Hamelandroute 90
NL-7121 JC Aalten
Phone: +31 (0)543 477 684
Mail: info@dibella.de
www.dibella.de
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