VOICE.VIDEO.BOT TIME TO UPGRADE TO HALOOCOM
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VOICE. VIDEO. BOT
TIME TO UPGRADE
TO HALOOCOM
www.haloocom.com
IOT ( Internet of Things)
UNIFIED COMMUNICATION
Unified Communication Browser.Extensions Communication System Conferencing System Video Conference
CONTACT CENTER COMMUNICATION
PLUS +
Contact Center Suite Powerful CRM Dialer Automated Calling
TELEMATICS & MANAGEMENT AI NLP MACHINE LEARNING
© Copyright 2021 Haloocom. www.haloocom.com 2
Business Cloud
UCaaS – Unified Communication as a Service
Haloocom’s Business Cloud Solution offers End to End Managed service for
companies. We can set up the entire business phone system in less than 48 hours
for extensions ranging from 10 to 10000. Features like Haloocom’s Global Media
transcoders & WAF for premium plans ensure Data Encryption.
On-Premise
The Entire Product at your Office
All Haloocom products are also available On Premise, that can be
implemented within your office network, allowing you to integrate with your
existing Legacy EPABX or similar system. Giving wings of Future Technology
to your existing systems.
© Copyright 2021 Haloocom. www.haloocom.com 3
© Copyright 2021 Haloocom. www.haloocom.com 4
IP PBX WITH SMART EXTENSION
Xchange has been developed for Businesses to take full advantage of virtual
communication. Our UCaaS module - allows users to be present anywhere and
complete access to all the features of the application stored in the Cloud.
Smart Convert
Extension Existing EPABX
to IP PBX
Multi Office Work From
Connectivity Home Module
© Copyright 2021 Haloocom. www.haloocom.com 6
OUR PRODUCTS
ON - PREMISE
Upgradable up to 256 Extn. 64 Analog Extn. Upgradable up to 512 Extn. 144 Analog Extn.
Supports 50 IP Extensions 112 IP Extn. 3 Port PRI. 90 Concurrent Trunk
40 IP Extn. 2 Port PRI. 60 Concurrent Trunk
Calls. Unlimited Extension to Extension Calls Calls. Unlimited Extension to Extension Calls
Upgradable up to 768 Extn. 256 Analog Extn. Upgradable up to 1024 Extn. 368 Analog Extn.
256 IP Extn. 4 Port PRI. 12 Concurrent Trunk 400 IP Extn. 6 Port PRI. 180 Concurrent Trunk
Calls. Unlimited Extension to Extension Calls Calls. Unlimited Extension to Extension Calls
BUSINESS CLOUD - UCAAS
Up to 50 Extension Up to 51-250 Extension Up to 251-500 Extension
© Copyright 2021 Haloocom. www.haloocom.com 7
OUR FEATURES
Slack (Initiate Calls & Call Recording
Multiparty Conference)
MS Outlook (Initiate a Interactive Voice
call from Outlook) Response (IVR)
Gmail (Initiate Call Convert Existing
from Gmail) EPABX to IP PBX
Sales Force Integration Call Bridge Conference
Zoho Integration Speech to Text Converter
Microsoft Integration Multi Office Connectivity
© Copyright 2021 Haloocom. www.haloocom.com 8
CASE STUDIES
CASE STUDY 01 CASE STUDY 02 CASE STUDY 03
India’s Biggest Pharma Company – India’s Biggest Celebrity Brand –
CNN News18 Election Counting Connectivity of Multiple Bungalows
Converting Legacy EPABX To Next Gen
Day
Haloocom IP-PBX
© Copyright 2021 Haloocom. www.haloocom.com 9
YOUR BROWSER
YOUR EXTENSION
• Grow Your Business, Connect
Potential Website Visitor with an
Extension
• Automation Inbuilt IVR |ACD |
Existing PBX system
• Widget Integration With existing
CRM | HRMS Application
• PSTN Forwarding – Any Existing
Phone, GSM or VoIP Number or
SPYDER Extension
© Copyright 2021 Haloocom. www.haloocom.com 11TOP FEATURES
Work From Home Browser-Based Calling
Never Miss A Website
Call Recording
Visitor
No 3rd Party App IVR & Centralized
Download Reports
© Copyright 2021 Haloocom. www.haloocom.com 12CASE STUDIES
CASE STUDY 01
Headhunting Firm Doubled Productivity, Enhanced Security & Improved Efficiency
drastically with Spyder (Browser based Calling)
© Copyright 2021 Haloocom. www.haloocom.com 13Expand the
Network
COMMUNICATION SYSTEM
Education system over the last many years has
Efficient Operational
undergone tremendous changes, so did the Efficiency
Communication
infrastructure & needs from all ends. This
Solution is designed to meet the following
Objectives:
Improve
Experience
© Copyright 2021 Haloocom. www.haloocom.com 15TOP FEATURES
Class Room
Intelligent IVR
Auto Phone Bill
Voice Blasting Mobility
Unified PA & Multi Campus
Broadcasting System Connectivity
© Copyright 2021 Haloocom. www.haloocom.com 16CONFERENCING SYSTEM
Increase your audibility significantly, improve
order and consistency in meeting with the
conferencing system by Haloocom.
Haloocom’s Conferencing System can easily
fit into any company or process & help you
increase your team efficiency & overall
improve your productivity. Start conferencing
with all consumers and define them
accordingly to the relevant department and
delegate.
© Copyright 2021 Haloocom. www.haloocom.com 18TOP FEATURES
DIAL-OUT FEATURES DIAL-IN FEATURE
Dropping our room analogy, Dial-Out conference calls Imagine your conference call as a room with a PIN
are an easier concept to grasp. The host of the code lock on the door. The room itself represents
conference call essentially calls out to multiple your ‘conference bridge’, this is just a fancy name for
people at the same time from one device. As soon as your conference call platform. At the scheduled time,
people answer, they’re on the conference call. It’s just all your conference call guests will use their unique
like using your phone normally, except several people PIN codes to unlock the door and enter the room.
will be on the receiving end instead of just one. Typically the host of the meeting will already be on
the line, or in our fictitious scenario, they’re already
sitting in this room as the guests enter.
Live Conference Secure Auto Announcements
Dashboard Scheduler Pin Conference Call On Call
© Copyright 2021 Haloocom. www.haloocom.com 19OUR PRODUCTS
Room – 2 Room – 5
TCP – 10 Users TCP – 30 Users
Room – 10 Room – 10
TCP – 60 Users TCP – 100 Users
Slack Integration, Slack Integration,
3rd Party Integration 3rd Party Integration
© Copyright 2021 Haloocom. www.haloocom.com 20WEB BASED VIDEO CONFERENCING
Mobility is the key factor to Future Workplace
Communication. Cloud-based video conferencing connecting
multi-endpoints. Works as an extension to your existing
Cisco, Polycom, Lifesize Conference Room Endpoints. Go
Live gives you the freedom to be a part of the Video
Conference from anywhere, any device.
Video
Encrypted Conferencing Secure
© Copyright 2021 Haloocom. www.haloocom.com 22TOP FEATURES
Video
Recording
Conferencing
Easy Screen Sharing Seamless Integration
Universal
Corporate Events
Interoperability
© Copyright 2021 Haloocom. www.haloocom.com 23CASE STUDIES
CASE STUDY 01
Going Digital Botswana
© Copyright 2021 Haloocom. www.haloocom.com 24© Copyright 2021 Haloocom. www.haloocom.com 25
FULL -STACK CONTACT CENTER
Suits Outbound or Inbound contact centers or remote agents.
Product Kits starting from 10 agents to 5000 agents along with
Call Recording, IVRS, Broadcasting, and many more.
DESIGNED FOR
Finance Customer Service Health Care
Banking Insurance Help Desk
© Copyright 2021 Haloocom. www.haloocom.com 27OUR PRODUCTS
Starter Kit for Any Contact Center Suitable for Growing Connect Center Up
Up to 10 Agents – to 30 Agents –
Get your Contact Center Started in Minutes. Inbound | Outbound | Blended Inbound | Outbound | Blended
Zero Investment, No Location Restrictions.
5 to 500 Agents
Suitable for Connect Center with Suitable for High Performance Connect Suitable for High Performance Connect
60 Agents – Inbound | Outbound | Blended Center with 120 Agents – Center with 240 Agents –
Inbound | Outbound | Blended Inbound | Outbound | Blended
© Copyright 2021 Haloocom. www.haloocom.com 28OUR FEATURES
Slack (Initiate Calls &
Integrated Instant Chat
Multiparty Conference)
High Density Call
Zoho Integration
Queue Mgnt
Live Report Dash Board
Zendesk Integration
with Notifications
Call Recording Predictive Dialing
Sticky Agents Inbound Helpline
Whatsapp Chat Screen Recording
Auto MIS Mail Notification
All the above features available with Work From Home Module also
© Copyright 2021 Haloocom. www.haloocom.com 29CASE STUDIES
CASE STUDY 01 CASE STUDY 02 CASE STUDY 03
‘This is CM speaking’: Yediyurappa attends call in Salesforce CRM and Haloocom Integration A Global Electric Appliances brand that improved its
Covid war room, initiates immediate help to patient Contact Center’s Operational Efficiency massively
via HALOOCOM Platform using Haloocom’s Video Chat
CASE STUDY 04 CASE STUDY 05
Connect 4.0 – Emergency Medical Services
SMARTER > FASTER > FUTURISTIC
© Copyright 2021 Haloocom. www.haloocom.com 30POWERFUL CRM DIALER
PLUS +
Connect+ CRM dialer is a step ahead of any
standard CRM Offering. It provides users with
the power of CRM tools with different modules
like Sales, Marketing & Support, loaded with
Voice Call & Video Chat with Customers at a
Click of a button. The best part of this solution
is that it captures all the data related to
Customer data points from Voice File
recordings to Video Chat recordings. The
Entire Lifecycle of a Customer Relationship
Management Process is captured in Connect+
that can be used for performance metrics,
audit, or quality purposes.
© Copyright 2021 Haloocom. www.haloocom.com 32TOP FEATURES
PLUS +
Voice Call CRM Modules
1. Sales
Video Chat 2. Marketing
3. Support
4. Activities
Social Media
© Copyright 2021 Haloocom. www.haloocom.com 33CASE STUDIES
PLUS +
CASE STUDY 01 CASE STUDY 02 CASE STUDY 03
Helping Hand BONELA BOTSWANA Customer Service at all NEW HIGH
© Copyright 2021 Haloocom. www.haloocom.com 34AUTOMATED CALLING
• Automated (Robo) Calling, also called as Voice Blasting
• Large Number of Contacts are dialed out by Haloocom Robo, with a Voice File
Attached
• Robo Calling Replaces Agents or Users making such calls, Allowing Companies to
save tons of money in the form of Salary Cost, Infrastructure Cost, Facility Cost
DESIGNED FOR
Marketing Advertising Poll Payment Policy Fee
Campaigns Campaigns Campaigns Collections Renewals Reminders
© Copyright 2021 Haloocom. www.haloocom.com 36TOP FEATURES
Improve Productivity Upto 3X
Cost Optimization Upto 63%
Increase Operational Efficiency
© Copyright 2021 Haloocom. www.haloocom.com 37© Copyright 2021 Haloocom. www.haloocom.com 38
TRACK
TASK SIMPLIFIED
© Copyright 2021 Haloocom. www.haloocom.com 40TRACK YOUR AGENTS LIVE
• Haloo Way gives you a chance to bore down to the present area
of every individual from your field drive.
• Haloo Way’s Task Management tool allows you to create &
assign Tasks to on-field agents in real-time and also track them
in real time continuously.
Financial Door to Door
E-Commerce FMCG
Institution Service Unit
Logistic Last-Mile Collection
Manufacturing
Chain Delivery Chain Agencies
© Copyright 2021 Haloocom. www.haloocom.com 41MYRIAD PLATFORM & DEVICES
MSPS AND CLOUD
Email
COMMUNICATION
Haloocom
SMS
Gateway
Connected
Device
CRM & OTHER SUPPORTED APPS
Haloocom
cloud
Telephony
© Copyright 2021 Haloocom. www.haloocom.com 42SEE HALOOWAY APP LIVE IN ACTION © Copyright 2021 Haloocom. www.haloocom.com 43
TOP FEATURES
Automated Sales Processes
Accelerate On-Field Productivity
Real-Time Secondary Sales Data
Business Intelligence For Sales Optimization
© Copyright 2021 Haloocom. www.haloocom.com 44© Copyright 2021 Haloocom. www.haloocom.com 45
VOICE BOT
Speech to Text
Text to Speech
01 Voice File to
Text Transcript Text to Speech
Live Call to Text Response
Transport
EMMA- Inboard EMMA- Outboard
02 Voice Bot Voice Bot
Auto Response Auto Response
No DTMF No DTMF
© Copyright 2021 Haloocom. www.haloocom.com 47VOICE BOT
Convert Speech to Text Deliver Probability Convert Speech to Text Deliver Probability
English, Hindi, French in %age English, Hindi, French in %age
The What Do
Problem We Do?
Automate Business Automate Data Automate Business Automate Data
Intelligence from Big Processing with No Intelligence from Big Processing with No
Data using ENIGMA’s Manual Intervention Data using ENIGMA’s Manual Intervention
AI Capabilities ENIGMA’s AI Capabilities AI Capabilities ENIGMA’s AI Capabilities
© Copyright 2021 Haloocom. www.haloocom.com 48PROCESS
Live Speech or Generate the
Stored Voice File Probability of the
Content in %age
ENIGMA Speech to Automate Report
Text Bot will & Business
convert the Intelligence Data
Speech into Text
© Copyright 2021 Haloocom. www.haloocom.com 49ABOUT US
02
Increase
Headquartered in Bengaluru, Silicon Valley of India. Operates Increase Operational
in 7 Countries with 10+ Products, 14+ Applications & 75000+ Productivity Efficiency
user base around the globe – Complete set of effective Up to 3X
Business Communication Tools.
Management Team brings in over 100 years of cumulative
experience in Telecom & IT, implementing over 5000+ global 01 03
& mission critical projects.
75% Cost
Optimization
© Copyright 2021 Haloocom. www.haloocom.com 50MARQUEE CLIENTS © Copyright 2021 Haloocom. www.haloocom.com 51
CONTACT US
Call us or Mail us anytime, we are here to assist you 24x7.
+91-9972732222
+91-9513391279
+974 -55840915
+1 254 433 4867
enquiry@haloocom.com
© Copyright 2021 Haloocom. www.haloocom.com 52You can also read
