WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel

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WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
WE CAN TAKE THE WEIGHT
OFF YOUR SHOULDERS
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WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
www.traveldaily.com.au
                                                                                                             Tuesday 15th September 2020

LH boosts surcharge
   THE Lufthansa Group, including
                                      Travel Partners is #HOTTE                                                   Today’s issue of TD
                                         E X C L U S I V E                                                          Travel Daily today has seven
Austrian Airlines, Lufthansa,                                               sector to hibernate effectively
                                                                                                                  pages of news including our
SWISS, Brussels Airlines and Air        FLIGHT Centre Travel Group          and efficiently and rebuild their
                                                                                                                  PUZZLE page, a front cover
Dolomiti, are increasing their        (FCTG) will today make a major        businesses when the green
                                                                                                                  from Tourism New Zealand
controversial Distribution Cost       splash with the launch of a new       shoots of travel return,” she
                                                                                                                  and a full page from Macao
Surcharge, which will rise by         program to support independent        added, with #HOTTE including a
                                                                                                                  Government Tourist Office.
almost 20% from €16 to €19, for       agents and travel entrepreneurs       seamless change management
tix issued via GDS from 01 Oct.       in Australia.                         solution for any agents and
  The carriers said they were           To debut under the Travel           agencies which transition to         Relax with TNZ
lifting the levy due to increases     Partners brand, the initiative is     Travel Partners.                       TOURISM New Zealand
in GDS costs since the surcharge      known as #HOTTE or “Home Of             Also involved with the launch of   is showcasing the tools and
was introduced in Sep 2015 (TD        The Travel Entrepreneur”, and         #HOTTE is Nicole Costantin, who      resources it offers to help travel
26 Oct 2015).                         will highlight the key benefits and   has taken a new role as Travel       agents ensure their clients enjoy
                                      support delivered to independent      Partners Head of Sales.              a restful holiday across the
                                      agents and travel agencies              “We are focused on delivering      Tasman - see the front page.
QF Club extended                                                            a market-leading program which
                                      through Travel Partners, which
  QANTAS yesterday announced
a further six-month extension of
                                      has also waived all joining and       supports all travel industry         Be a Macao expert
                                      membership fees until Jul 2021.       entrepreneurs,” Costantin said.
all Qantas Club memberships.                                                                                       CONSULTANTS building their
                                        Kate Cameron, Travel Partners         “The major benefit of being part
  The extension is available for                                                                                 knowledge can now become
                                      GM, told Travel Daily that            of FCTG is that we have access
all active members as of 23 Sep                                                                                  a Macao Travel Expert via the
                                      #HOTTE would give participating       to exceptional products and
originally purchased with a credit                                                                               destination’s new learning
                                      agents a holistic business solution   experiences, strong systems and
or debit card or by redeeming                                                                                    platform - details on page eight.
                                      to help them weather the              solutions and a global network
Qantas points.                                                              which delivers market intelligence
                                      COVID-19 storm and emerge after
  The validity of Qantas Club                                               from our independent models
                                      hibernation.
Annual Guest Cards is also being                                            around the world,” she added.
                                        As well as having no fees, the
extended by six months.                                                       “We believe no other business
                                      program offers strong incentives,
                                      additional commission for             can compete with our program.”
Viking World Cruise                   domestic travel bookings and            For more information email
  VIKING Cruises says its 136-day
2021/22 World Cruise is proving
                                      the continuation of commission
                                      payments to the group’s “mobile
                                                                            nicolec@travelpartners.com.au.
                                                                                                                   in the middle
“incredibly popular,” with the
majority of staterooms almost
                                      entrepreneurs”.
                                        “There is no doubt that
                                                                            Hurtigruten growth
                                                                              HURTIGRUTEN Cruises has
                                                                                                                   of difficulty
                                      the travel industry has been
completely sold out.
  A considerable number of
                                      severely impacted by the
                                      COVID-19 pandemic and we
                                                                            announced plans to expand
                                                                            into NSW in 2021, with local                lies
bookings have come from
Aussie and Kiwi guests doing the
                                      know that small businesses
                                      and independent agents are
                                                                            MD Damian Perry saying the
                                                                            ongoing lockdowns in Vic are            opportunity
complete voyage from the US                                                 providing too many challenges
                                      financially distressed right now,”    and uncertainty for businesses to
to the UK, meaning it is unlikely
                                      Cameron said.                         boost operations in the state.
shorter segments will be released
                                        “We believe we have a role to         Perry said the ongoing
for sale, according to Viking ANZ
                                      play in finding ways to continue      draconian measures and the fact
MD Michelle Black.
                                      to provide support for this travel    that a state of emergency remains      Join the              family
                                                                            in the hands of Premier Daniel
                                                                            Andrews “without him showing           MOBILE | FRANCHISE | LINK
                                                                            any willingness to compromise
                                                                            and offer real transparency” was
                                                                            a heavy burden on businesses
                                                                            trying to recover.
                                                                              “We are forced into further
                                                                            developing our contingency plan         FOR A CONFIDENTIAL CHAT
                                                                            which now requires a broader                   CALL STEVE
                                                                            national footprint,” Perry said.             0409 287 547
                                                                              Hurtigruten will take office           steve@itravel-au.com
  Travel to Italy Training Academy
  Become an Italy Specialist Today for your                                 space in Sydney instead of
  chance to win some fantastic prizes!                                      expanding in Melbourne - more
   traveltoitalyacademy.com                                                 information on the major move in
                                                                            today’s issue of Cruise Weekly.
Travel Daily      e info@traveldaily.com.au                  t 1300 799 220              w www.traveldaily.com.au                          page 1
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
Discover the details of AFTA’s
                                                                                                                         Budget submission and how
                                                                                                                     you can get involved in lobbying
                                                                                                                        for funding in the September
                                                                                                                               issue of travelBulletin.
                                                                                                                                           CLICK to read
                                  Tuesday 15th September 2020

Removing barriers                      Crooked Compass takes flight
  AIR New Zealand will no longer
                                          E X C L U S I V E                   remote lodges, homesteads and
                                                                                                                                               Window
have to adhere to physical
distancing requirements on its           LISA Pagotto has today               station stays paired with exclusive
                                                                              experiences and behind-the-
                                                                                                                                               Seat
aircraft after Prime Minister          launched a sister company to
Jacinda Ardern eased transport         her Crooked Compass operation,         scenes encounters.                             MERLIN Entertainments is
restrictions yesterday.                offering exclusive luxury journeys       The bucket-list trip is priced               currently hiring for the best job
  To officially welcome the            by air across Australia.               from $147,000 per person,                      in the world - a CEO!
decision, the airline is giving away     Titled Adventure by Air, the         but there are also much more                     This is not just any CEO, a
thousands of fares for under           new business offers sophisticated      affordable options including                   Chief Entertainment Officer, a
NZ$50 across 20 of its major           travellers the opportunity to          mystery flights for spontaneous                role that will be based in Sydney
domestic hubs.                         explore Australia’s most remote        travellers departing from all                  but only pint-sized applicants
  Air NZ CEO Greg Foran also           and untrodden reaches by private       major airports and select regional             need apply.
emphasised that although               aircraft, with the initial portfolio   locations starting at $1,700                     The child who is up to the task
physical distance protocols            comprising eight curated journeys.     per person for one or two days                 will need to ensure the most fun
were easing, the safety of its           Pagotto said “venturing into the     including an exclusive dining and              possible is had at the company’s
passengers will continue to be         exhilarating world of aviation has     local touring experience.                      Sydney-based attractions, such
the number one priority.               always been a dream of mine.             Proposal and wedding packages                as Madame Tussauds, SEA LIFE
  “The removal of physical               “Thanks to COVID-19, the             are also available, and travellers             Sydney Aquarium, Sydney Tower
distancing doesn’t mean it’s           downtime from business as              can select from an array of                    Eye and WILD LIFE Sydney Zoo.
not safe to fly - our crew will        usual and the necessity to think       aircraft options ranging from                    Applicants must be aged
continue to wear masks, and face       outside the box with new product       a fixed wing plane, helicopter,                between six and 12 and will
coverings are still a requirement      offerings ignited the dream and        seaplane or high speed luxury jet.             have to undertake rigorous
for customers,” Foran said.            gave me the drive to make it             There are also itineraries in the            training to make sure Madame
  Air NZ also revealed it would        happen,” she said.                     Kimberley, Groote & Tiwi Islands               Tussauds’ wax figures are in top-
be removing change fees for              Itineraries include the signature    and Tasmania, with all trips able              notch condition and naming &
domestic flights booked for travel     Australia by Air, a flagship 32-day    to be modified according to                    feeding a fish at SEA LIFE.
up until 31 Mar 2021.                  luxury journey exploring the           traveller preferences.                           For more, CLICK HERE.
                                       country’s most high-end and              See adventurebyair.com.

                                                                                                       EXPLORE IN LUXURY, CLOSE TO HOME
                                                                                                       Now, more than ever, your clients are eagerly awaiting
                                                                                                       the chance to explore our local coastlines, our stunning
                                                                                                       backyard. Invite them to join the spacious and elegant
                                                                                                       144–guest Silver Explorer in 2021 for her maiden season
                                                                                                       in the Kimberley region and see Australia like never before.
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      EXPEDITION PACKAGES                                                                                   Included economy class air roundtrip or
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                                                                                                       OR OUR LOCAL RESERVATIONS TEAM ON +61 2 9255 0600

                                                                                                       T&Cs apply, visit www.silversea.com/terms-and-conditions.html

Travel Daily       e info@traveldaily.com.au                   t 1300 799 220               w www.traveldaily.com.au                                                   page 2
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
Catch up on
                                                                                                                                   the news of
                                                                                                                                   the week
                                                                                                                                     CLICK HERE TO LISTEN
                                       Tuesday 15th September 2020

       Finally, signs of recovery                                                                            AFTA UPDATE
            Australian consumer spend on travel: News Corp Australia Index                   from the Australian Federation of Travel Agents
  10

   0
       -96 -94 -94 -93 -91 -89 -83 -83 -78 -81 -76 -77 -80 -83 -83 -84 -84 -84 -84 -81    IT’S time! AFTA’s National                        meeting with your
                                                                                          Mobilisation Program is in full                     local Federal MP,
                                                                                          swing and AFTA is calling                             so please ask! To
 -20
                                                                                          upon all members                                      make the meeting
                                                                                          across the                                           process as easy as
 -40
                                                                                          country to be                                      possible for members,
                                                                                          proactive and                                       and to ensure
 -60
                                                                                          arrange to                                            maximum impact
                                                                                          meet with their                                       through aligned
 -80                                                                                      local Federal                                         messaging, AFTA
                                      un
                                      un

                                       ul
                                     ul
                                    un

                                  06 J

                                   ug

                                                                                          Member of                                             has developed a
                                 29 J
                                   un
                                   un
                                 15 J

                                   ul
                                   ul
                                  ug
                                  ug

                                  ug

                                  ug
                                13 J
                               22 J

                              20 J
                              27 J

                              31 A
                              01 J
                ay

                              08 J

                             03 A
                             10 A

                             17 A

                             24 A
               ay

                                                                                          Parliament to support AFTA’s          mobilisation toolkit which can be
             ay
             ay
             pr

          25 M

-100
         18 M
            pr

        11 M
        27 A
       04 M
       20 A

                                                                                          Pre-Budget Submission and             access HERE.
                                                                                          to raise the plight of travel          AFTA also ran an informative
   E X C L U S I V E                          ahead of the rest,” said News               agents, tour operators and travel     webinar for members which
  AUSTRALIAN consumer                         Corp’s Managing Director Food               wholesalers.                          talks about the budget
spend on travel showed a slight               and Travel Fiona Nilsson.                    The Pre-Budget Submission            recommendations, what steps
improvement for the week ending                                                           which you can access HERE sets        you can take to meet with your
31 Aug, increasing by three points            Virgin to chop 250                          out a compelling case for the         local MP to share your story, and
according to the latest New Corp                                                          Federal Government to provide a       how we can work together to get
Australia Index.                                VIRGIN Australia is poised to             Travel Agent Support Package of       their support of the submission
  The latest figures also showed              make 250 of its Southbank head              $125 million, as well as a range of   and our industry.
that all major segments exhibited             office staff redundant, according           additional business measures.          You can watch this 20-minute
signs of recovery for the first time          to a report in The Courier-Mail.
                                                                                           In order to maximise our impact      webinar HERE.
in quite a while.                               CEO Paul Scurrah reportedly
                                                                                          and our ask of Government,             In parallel with our Federal
  “For the first time in three                told staff of the upcoming
                                                                                          industry has a critical three- week   focus, we continue to work
months all categories have                    changes yesterday, citing cash
                                                                                          window in the lead-up to the          directly with all the States and
improved, with first of month                 management during the COVID
                                                                                          Federal Budget.                       Territories to secure their support
payments driving accommodation                period to be crucial to its future.
                                                                                           AFTA therefore needs members         for a range of measures including
                                                                                          to proactively connect with each      financial and rent relief, and we

                 i t y  o u r                                                             other and connect with their local    hope to provide members with

     Subm cipes!
                                                                                          Federal Representative in order       some good news over the next
                                                                                          to get a meeting in the diary and     two weeks.

                    r e
                                                                                          have a conversation well before        We’d like to thank everyone

    co c k t a i l                                                                        the 06 Oct Federal Budget.
                                                                                           If you need support to
                                                                                          understand who is in your local
                                                                                                                                for their contribution - we’re all
                                                                                                                                in this together and now more
                                                                                                                                than ever before we need to all
                                                                                          electorate, please reach out to       work together to maximise our
                                                                                          AFTA. Additionally, the AFTA          impact and ensure that we get
                                                                                          Chair, Chief Executive Officer and    as many members of our travel
                                                                                          Directors are poised, ready to join   community through to the other
                                                                                          (virtually) and support you in your   side of this pandemic.

                                                                                         Lonny on the Verge                     Be elephant-friendly
                                                                                           HOTEL Verge Launceston will            WORLD Animal Protection is
                                                                                         open its doors later this month.       holding a webinar on why travel
                                                                                           The new $24 million property is      companies should become
          CLICK HERE                                                                     heralded as being “designed, built     elephant-friendly.
                                                                                         and owned by Tasmanians”, and            Taking place at 8pm Thu (AEST),
          TO SUBMIT                                                                      will feature 86 rooms.                 the webinar will include insights
          We want your recipes from around the                                             The hotel will be located nearby     from Asian elephant expert Jan
                                                                                         to Launceston’s Albert Hall and        Schmidt-Burbach.
             world for our weekly feature.                                               City Park, the “industrial luxe”         To register and for more details
                                                                                         development will open on 16 Sep.       about the session, CLICK HERE.
Travel Daily          e info@traveldaily.com.au                           t 1300 799 220               w www.traveldaily.com.au                            page 3
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
Tassie agent kicks goals

                                  Tuesday 15th September 2020

International loads just 28%
  GOVERNMENT figures released          city pair, followed by Sydney-
yesterday have confirmed the           Auckland, Perth-Doha,
ongoing pressure on the aviation       Melbourne-Doha and then
sector, with the limited number        Sydney-San Francisco.
of international flights still           The incoming passenger caps
operating to and from Australia        meant just 20,016 arrivals were
less than a third full in Jul.         recorded on inbound flights,
  The monthly statistics from          while outbound services carried
                                                                               TRAVELLERS Choice member            while the club also bought a $250
the Bureau of Infrastructure,          53,835 passengers, BITRE noted.
                                                                             and life-long footy tragic Kathy      travel voucher from the agency to
Transport and Regional                   MEANWHILE speaking to Nine
                                                                             Granger has been honoured by          use as a prize for the best player.
Economics (BITRE) showed               Publishing overnight, Qatar
                                                                             Tasmania’s Wynyard Football             “The President said the club
that international scheduled           Airways CEO Akbar Al Baker
                                                                             Club, with which she has been         wanted to give something back to
passenger traffic for the month        called on the Government to lift
                                                                             involved in for over two decades.     me and Burnie Travelcentre, and
was just 73,851 passengers, down       the passenger number caps, “for
                                                                               Granger owns Burnie                 to recognise me as a role model
98% from the 3.736 million 12          at least Australians to come back
                                                                             Travelcentre which has been an        for our young women players,”
months ago.                            who are now stranded in Europe
                                                                             official sponsor of the club for      Granger said.
  Just 264,564 seats were              and other places of the world”.
                                                                             the last nine years, while she          “I spoke to the girls about my
available on flights to and from         He also defended claims that QR
                                                                             herself has personally served in a    work as a volunteer and my travel
Australia during the month,            was price gouging on the flights it
                                                                             range of roles including secretary,   business, and then presented the
and the overall seat utilisation       is operating into Australia, which
                                                                             treasurer, vice president, team       travel voucher to the ‘best on
percentage was just 27.9%.             are subject to an investigation by
                                                                             manager, kiosk co-ordinator and       ground’ player,” she added.
  Qatar Airways had the largest        the Australian Competition and
                                                                             even scoreboard attendant.              Since then the team (pictured)
share of the market, with 27.2%        Consumer Commission.
                                                                               “The only thing I haven’t           has gone onto glory, reaching the
of the total, followed by Air New        “We are not worried about any
                                                                             actually done is play,” she said.     Grand Final of the North West
Zealand with 13.6%, Emirates           investigation...we have no issue,
                                                                               Granger’s long-standing             Football League which they will
with 10.7% and then Singapore          we are profiting zero, we are only
                                                                             contributions have been               play this weekend.
Airlines and Cathay Pacific which      recovering our direct operating
                                                                             recognised with the club deciding       Good luck girls!!
both had a 5.2% market share.          costs,” Al Baker said.
                                                                             to name a special match after her,
  Sydney-Doha was the top                “We are an airline, we are
                                       not a charity so we have to                                                 APT hails first trip
QF consolidation                       make sure that we cover our           Issenberg goes in                       APT is today celebrating the
                                       cost of operation at least,” he       Accor reshuffle                       successful conclusion of its first
  QANTAS has today announced
                                       added, noting the flights were                                              trip to operate since the start of
a group-wide property review of                                                A MAJOR global restructure
                                       also carrying extra cargo from                                              the COVID-19 pandemic.
its offices across Australia, with                                           at Accor Hotels will see the
                                       Australia including 45 tonnes of                                              The highly anticipated journey
the possibility of consolidating                                             departure of four top executives,
                                       meat exports each day.                                                      departed Brisbane on 06 Sep with
several facilities into one state.                                           including the hospitality giant’s
                                                                                                                   58 guests joining APT’s nine-day
  Mostly rented non-aviation                                                 Asia-Pacific CEO Michael
                                       IASC tick for VA                                                            air tour of Outback Queensland.
facilities are up for consideration,                                         Issenberg.
                                                                                                                     Highlights included a stay on
including the airline’s leased           THE International Air Services        The move was revealed this
                                                                                                                   Thursday Island as well as visits
49,000m² head office in Mascot,        Commission has issued a               week in an internal memo
                                                                                                                   to luxury tropical resorts in Port
Sydney and Jetstar’s HQ in             determination allocating 120          from CEO Sebastien Bazin,
                                                                                                                   Douglas and Hamilton Island,
Collingwood, Melbourne.                seats per week in each direction      which detailed new regional
                                                                                                                   with CEO David Cox saying “it’s an
  Flight simulator centres in          on the Indonesia route to Virgin      arrangements seeing Europe
                                                                                                                   exciting milestone and credit goes
Sydney and Melbourne, as well as       Australia.                            split into Southern European
                                                                                                                   to our APT team who worked
the QF heavy maintenance facility        The determination is valid for      and Northern European hubs,
                                                                                                                   hard to make it happen”.
in Brisbane are also under review,     five years from 30 Aug 2021,          while the Asian-Pacific region
with the move flowing from             with VA saying that although          will be spread into new hubs for
already announced job losses, of       it’s not currently operating          Southeast China, Greater China        NLK flights cut
which about 25% were among             internationally it wishes to retain   and the Pacific which includes          AIR New Zealand has adjusted
corporate and head office staff.       the capacity in the event that it     Australia and New Zealand.            its planned operations to
  QF CFO Vanessa Hudson said           relaunches flights to Bali at some      The new structure is effective      Norfolk Island over the Northern
there were no intentions of            stage in the future.                  01 Oct and as well as Issenberg       Winter scheduling period, with
offshoring facilities or impacting       Conditions include a requirement    will see the departure of Accor       frequencies from Brisbane and
customers, with the new Western        that VA fully utilise the capacity    Europe CEO Franck Gervais, CEO        Sydney reduced from three
Sydney Airport potentially part of     from no later than 31 Dec             of New Business Thibault Viort        weekly flights down to just
the thinking to unlock economies       2021 “or from such other date         and Accor’s F&B and Lifestyle CEO     one for the period 25 Oct 2020
of scale across the operation.         approved by the Commission”.          Amir Nahai.                           through until 27 Mar 2021.
Travel Daily       e info@traveldaily.com.au                  t 1300 799 220               w www.traveldaily.com.au                          page 4
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
GET YOUR MESSAGE
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                                   Tuesday 15th September 2020

Victorian travel agents left high and dry
       O P I N I O N                   the travel industry.                   fighting for support? Why isn’t        clients is unheard of.
  Josh Zuker from                        In Victoria, ‘lockdown’ started.     anyone listening?                        The recent announcement of
Josh Zuker Travel                        In my 40 years of life, I never        MPs have been contacted.             the $3,000 Victorian Government
- 2019 Victorian
                                       knew what this meant. In one             Interviews have been had on          grant, in my opinion, is a
Travel Agent of the
Year - is outraged                     way or another, you could              national TV. Letters have been         complete kick in the guts. Not
at the lack of                         say that this was a form of            sent to the Prime Minister,            only is Victoria in a full lockdown
support from the                       punishment or perhaps losing my        and fellow colleagues, but still       stage four situation, but the travel
state government.                      rights as a human being. Any way       nothing, why? We might get a           industry alone is in dire straits.
  Got an opinion to share? Let us      you look at it, life is never going    bad wrap in the papers, or in            I and many others are in five to
know in up to 400 words via email to   to be the same.                        interviews, but please don’t           six figure debt! I am completely
feedback@traveldaily.com.au.             Since Jun of this year, I can say    assume that this is our fault. We      taken aback on how the
  TRAVEL agencies across               I do appreciate the assistance         were not built for this.               government thinks that a $3,000
Australia became aware of              that the government has given            Around Jul, there were further       grant is going to help.
COVID-19 around late Feb to            to many                                                    government           There is no timeline on when
early Mar this year.
  Mid to late Mar travel
agencies across Australia started
                                       industries.
                                         However, I
                                       am disgusted
                                                                          “
                                                                      The recent
                                                                 announcement of
                                                                                                  grants;
                                                                                                  however,
                                                                                                  these came
                                                                                                                     the travel industry will recover - if
                                                                                                                     ever. And with the reduction of
                                                                                                                     JobKeeper next month, I am lost
cancelling bookings which had          at the many                                                with tighter       for words.
numerous hours and hard work           conditions and          the $3,000 Victorian restrictions                       How can we survive? How
invested, with all the projected       regulations             government grant is including                         can we continue to pay our
commissions that we were going         around these                                               criteria that      expenses with less money? How
to be earning now going down           grants.               a complete kick in the many home-                       can we pay business expenses
the drain because the bookings           Offering a         guts.... I am completely based travel                    with zero income? Everyone I
were being cancelled.                  business some
  Around late Apr saw the start        money is a
                                                           taken aback on how the agents                  couldn’t
                                                                                                  meet. Either
                                                                                                                     have spoken to in the last 24
                                                                                                                     hours has agreed with me, the
of many shopfront travel agency        bonus, though government thinks that way you look                             recent announcement is just
businesses beginning to reduce         fighting for
staff and cease trading.
                                                            a $3,000 grant is going at it, a home-                   a slap in the face and with the
                                       your right to                                              based agent        revised rules of JobKeeper, I fear
  We also saw a massive amount         stay in business                  to help                  and a retail       that more businesses across all
of airline staff being made            is another.                                                shopfront          industries will turn to bankruptcy.
redundant and many airlines,
cruise lines and coach tour
operators across the world
                                         The struggle that debt brings
                                       to everyone is unforeseen, and
                                       many try to hide the loss and
                                                                          ”   agent still have expenses such
                                                                              as loans, credit card commission
                                                                              recalls and, of course, not
                                                                                                                       So much is out of every travel
                                                                                                                     agency owner and staff members’
                                                                                                                     hands - this pandemic has taken
reduce or cancel their scheduled       pain that business owners like         to mention the booking loss            its toll on many people across
services.                              myself feel every single day. The      equalling to some hundreds of          Australia. Not to mention also
  This, of course, made it nearly      mental health of everyone is so        thousands of dollars.                  across the world.
impossible for any travel agent to     important and an issue that has          In late Aug the situation saw          With more airlines at risk and
book a flight for a client that was    come to the forefront this year.       some wholesalers and suppliers,        wholesalers in Australia, who
in need to travel back home.             The travel industry has been         including some airlines and more       knows if the travel industry will
  For myself and my company, my        left behind and forgotten about        retail travel agency brands, cease     ever be able to recover. For
last appointment in my shopfront       by the government! This includes       trading and in some cases going        what it’s worth, I can’t wait for
retail office space was in late Mar    re-opening of the borders around       bankrupt. We have also seen            that day when I can travel on
of this year.                          Australia.                             changes amongst refund rules to        a plane or book that client on
  Now I am still today fighting          With an industry worth around        see credit notes now changed to        that adventure holiday that they
with the landlord to seek rent         $46 billion to the Australian          possible refunds. The numerous         deserve. In the meantime, how
assistance in light of the current     economy, how is it that every          amount of unpaid hours spent           much more can we take?
situation in Victoria and of course    travel agent business owner is         communicating with suppliers &           Will COVID-19 defeat us?

  Keep your clients engaged and planning their
  next trip with keep dreaming...
  A weekly e-magazine with destination features,
  puzzles and more, to inspire your clients’ next escape.

Travel Daily        e info@traveldaily.com.au                 t 1300 799 220                w www.traveldaily.com.au                            page 5
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
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                                Tuesday 15th September 2020

Unscramble                                                                          Whose flag is this?
  HOW many words can you make out of these nine letters? Every word
needs to include the centre letter, have four letters or more and not be
a proper noun or a plural. You can only use each letter once.

                                      Good – 19 words
                                      Very good – 29 words
   U D E                              Excellent – 28 words

   R K N
                                       NOTE: We’ve used Chambers
   A T E                              Dictionary to decide what words
                                      are acceptable.

                                                                             THE coat of arms in the centre       a navigational instrument
          Eat an Apple Day                                                 of this flag has been used by this
                                                                           country for centuries, including
                                                                                                                  behind the coat of arms, called
                                                                                                                  an armillary sphere and harks
                                                                           in many of the earlier versions of     back to this country’s history of
                                                                           this flag.                             exploration and settlement.
                                                                             The design of this also includes       Do you know whose flag this is?

                                                                               Pub quiz
                                                                               1. The United States has by far more casinos than any other
                                                                                  country, but which nation has the second-most?
                                                                               2. Which US state is the only one in which Asians are the most-
                                                                                  represented ethnic background?
                                                                               3. What does Celebrity Cruises’ signature “X” logo stand for?
                                                                               4. What is the largest city in Australia which is not a state or
                                                                                  territory capital?
 “AN APPLE a day keeps the            out apples that granted eternal
                                                                               5. Bali is the westernmost of which island group?
doctor away”, so the saying           youth, to Heracles’ labours which
goes, and those wanting to truly      included picking a golden apple in       6. What city is the world leader in the number of skyscrapers?
celebrate this humble fruit can do    the Garden of Hesperides.                7. In 2000, Air Canada acquired which other airline, then-
so on International Eat an Apple        The easiest way to celebrate Eat          considered its largest rival?
Day this Sat 19 Sep.                  an Apple Day is of course to do
                                                                               8. Before those held in the Gold Coast in 2018, when was the
 Apples appear in a number of         so - eat them raw, dusted with
                                                                                  last time Australia hosted the Commonwealth Games?
different mythologies, from the       cinnamon, stewed or in a pie with
Norse goddess Idun who gave           a scoop of ice cream.                    9. Which two towns are the second- and third-largest in South
                                                                                  Australia, both having around 26,000 inhabitants?
  ANSWERS 14 SEP                                                               10. What is the Italian word for “cruise”, appearing in the name
                                                                                   of cruise lines such as Costa and MSC?
  Where in the world: Sheikh Zayed
  Grand Mosque, Abu Dhabi                                                      11. What country is this collection of pictures spelling out?

                                                                                                   +                       _

Travel Daily      e info@traveldaily.com.au                  t 1300 799 220              w www.traveldaily.com.au                              page 6
WE CAN TAKE THE WEIGHT OFF YOUR SHOULDERS - Josh Zuker Travel
©Tourism Port Douglas & Daintree

                                                                                                                                     Keep your clients engaged and
                                                                                                                                     planning their next trip with
                                              Tuesday 15th September 2020                                                            keep dreaming...
Royal Caribbean,                                                Emirates rewards kindness                                                                                                                    Accor shakes hands
Celebrity suspend                                                                                                                                                                                              ACCOR and Amadeus have
                                                                                                                                                                                                             announced an expansion of their
  ROYAL Caribbean International
                                                                                                                                                                                                             strategic partnership to include
and Celebrity Cruises this
                                                                                                                                                                                                             Demand360, a solution that
morning advised they have
                                                                                                                                                                                                             provides forward-looking market
extended their suspension of
                                                                                                                                                                                                             data in the hospitality industry.
sailings in Australia and New
                                                                                                                                                                                                               The new deal will allow Accor
Zealand for all voyages departing
                                                                                                                                                                                                             to gain a better insight into
on or before 31 Dec.
                                                                                                                                                                                                             occupancy data and contribute to
  The cruise lines noted the move
                                                                                                                                                                                                             more informed decision-making,
took the pause of operations
                                                                                                                                                                                                             as well as distribution strategies
beyond the current Government
                                                                                                                                                                                                             and maximising the revenue per
deadline of 17 Dec (TD 04 Sep),
                                                                                                                                                                                                             available room.
saying the decision would allow
                                                                                                                                                                                                               Amadeus’ Demand360 tool also
guests currently booked on
                                                                                                                                                                                                             provides key brand insights.
Christmas and New Year sailings
to make alternative holiday
arrangements.
  The company said it would                                                                                                                                                                                                MONEY
be reaching out to guests and                                                                                                                                                                                   WELCOME to Money, TD’s Tue
travel partners to share further                                                                                                                                                                                feature on what the Australian
details and address any questions                          EMIRATES is lending a helping                                           deliveries of essential supplies to                                          dollar is doing.
or concerns, apologising for                             hand to Lebanon and the victims                                           those affected.
any inconvenience the voyage                             of a deadly bomb blast that                                                 Emirates is currently delivering
                                                                                                                                                                                                                  AU$1 = US0.729
cancellations may cause.                                 rocked the capital Beirut last                                            medical equipment, medicines,                                                DESPITE the obvious volatility
                                                         month, allowing its customers to                                          tents, food and building materials                                           in the market, the Australian
Japan/Singapore                                          donate cash or Skywards Miles                                             in support of the ongoing efforts                                            dollar appears to be in wait
                                                         towards helping those affected by                                         of NGOs on the ground.                                                       and see mode according to
form green lane                                          the explosion.                                                              CLICK HERE for more details.                                               financial experts, showing little
  JAPAN and Singapore are                                  The tragedy has left hundreds                                                                                                                        fluctuation in value over the last
gearing up to commence a green                           and thousands of people injured                                                                                                                        couple of days.
lane travel corridor connecting                          or homeless, with the airline                                             More is needed: TAA                                                            Aussie investors are sitting on
the two nations from 18 Sep.                                                                                                         TOURISM Accommodation                                                      the sidelines while many global
                                                         asking customers for support
  The COVID-safe bubble will only                                                                                                  Australia Victoria General                                                   investors pump money into
                                                         in helping to sponsor freight
                                                                                                                                   Manager Dougal Hollis has                                                    riskier ventures like potential
be for business and essential
                                                                                                                                                                                                                COVID-19 vaccines.
travellers in the first instance,                                                                                                  welcomed the Victorian
with health safeguards to be                             WestJet insurance                                                         Government’s support package
                                                                                                                                                                                                                  Wholesale rates this morning.
in place such as testing both                              WESTJET has become the latest                                           for the hospitality sector (TD 15                                             US                                         $0.729
                                                         airline to offer a complimentary                                                                                                                        UK                                         £0.567
pre- and post-arrival, as well as                                                                                                  Sep), but warns a roadmap out of
                                                                                                                                                                                                                 NZ                                         $1.083
a need to maintain a controlled                          COVID-19 insurance cover for                                              heavy restrictions is also needed
                                                         passengers, which will reimburse                                                                                                                        Euro                                       €0.614
itinerary for the first 14 days in                                                                                                 for a full recovery.
                                                         for medical costs associated                                                “We need to be able to re-open                                              Japan                                      ¥77.03
the receiving country.
  This will be the fifth green lane                      with the disease and quarantine-                                          where it is safe to do so and                                                 Thailand                                   ß22.80
                                                         related accommodation.                                                                                                                                  China                                      ¥4.961
for Singapore, which has already                                                                                                   we already have the skills and
                                                                                                                                                                                                                 South Africa                               12.135
established similar bilateral links                        The offer is valid for travel up                                        operational practices in place                                                Canada                                     $0.959
with Malaysia, China, Brunei and                         to 31 Aug 2021 and excludes                                               to keep our venues COVIDSafe,”                                                Crude oil                                US$37.33
South Korea.                                             domestic flights in Canada.                                               Hollis said.

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