TEN Congress DAYS OF 12 - 23 October 2020
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TEN
DAYS OF
12–23
October 2020
Congress
Achieving an Amazing
Ageing Experience – it takes
community, commitment
and collaboration.
PROGRAM AND REGISTRATION
BROCHURE
TEN
DAYS OF
Congress
INVITATION TO ATTEND
LASA invites you to join us for Ten Days of Congress 12-23 October 2020 – an
exclusively online event to help our industry drive amazing ageing experiences.
This two-week COVID-safe cyber extravaganza will bring keynote speakers,
interactive sessions, networking opportunities, virtual trade exhibits and unique
activities straight to you – making it more accessible than ever before.
Designed for every member of the age services industry – from managers to carers
– this vital professional development opportunity will provide a full schedule of
quality sessions.
Customise your Ten Days of Congress experience to make it work for you, to suit
your needs, your agenda and your timetable.
Jump into your selected sessions through our Virtual Congress Portal,
complemented by a range of Satellite Events from tailored forums and workshops
to celebrating our heroes at the National Excellence in Age Services Awards 2020.
Now more than ever before, we need to come together to be enriched, to support
one another, and to move forward to achieve an amazing ageing experience for
all Australians.
Ten Days of Congress awaits you.
2
MONDAY 12 OCTOBER 2020 – DAY ONE
COVID-19 & Aged Care
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC Kerri Lanchester, General Manager Member
Proudly Supported by: Relations, Leading Age Services Australia
10.15am Official Opening Dr Graeme Blackman AO, Chairman, Leading Age
Services Australia
10.25am Meet & Greet Networking Groups
10.45am LASA CEO Address Sean Rooney, CEO, Leading Age Services Australia
11.00am Developing and implementing an outbreak management plan Verity Leith, General Manager Residential
Services, Benetas
11.30am Dedicated Virtual Exhibition Time
12.00am International Panel Session on COVID-19 Amber Cartwright, Director, Ansell Strategic
(Moderator)
Tom Lyons , CEO Black Swan Care Group (UK)
Bruce Spurlock, CEO of Cynosure Health (US)
Norah Barlow, CEO Heritage Lifecare (NZ)
Vanda Laconese, CEO Doutta Galla Aged
Services (Aus)
12.45pm COVID-19 Learnings from LASA
1.00pm Break & Networking Meeting Hub
Concurrent Sessions
1.30pm A1 - Enterprise Risk– How the pandemic is shedding Heleni Bagiartakis, General Manager Strategy,
a light on the need for it in Aged Care. Advocacy and Business Devleopment
Proudly Supported by: Fronditha Care
1.30pm A2 - Bethanie: Confidently Preparing for Crisis Jo Christie, Chief People, Culture and Brand,
The Bethanie Group.
1.30pm A3 - Technology, People and Planning - Paul Sutton, Victorian Operations Manager,
Ryman Healthcare's Response to COVID-19 Ryman Healthcare
Proudly Supported by:
1.30pm A4 - Aged Care Facilities Communication with Families Christine Day, Manager, Operations and Special
Projects, OPAN
1.50pm B1 - The Insurance Landscape Kim Gilbert, Director, Zenith Insurance
1.50pm B2 - Winning the Stress Test Challenge Sandra Hills, CEO, Benetas
Proudly Supported by:
1.50pm B3 - Minimising the impact of COVID-19 in residential care: Wendy Zernike, EGM Care Innovation Quality,
The Bolton Clarke COVID-19 Enhanced Resident Protection Bolton Clarke
Measures Strategy
Proudly Supported by:
2.10pm C1 - COVID-19 and Aged Care – Frontline Key Learnings Kaye Mann, Principle, Quality and Clinical
Governance, Pride Living
2.10pm C2 - COVID-19: Elevating The Importance Of Infection Christine Rolfe, Senior Consultant, Bug Control
Control Programs
2.10pm C3 - Does your Enterprise Agreement enable Catherine Thorpe, Director, Workforce and HR
Covid-readiness? Compliance, D&G HR Solutions
Proudly Supported by:
2.10pm C4 - Aged Care Assistant Employment Program Nicola Burton, Learning and Development Manager
Altura Learning /Kerri Lanchester, General Manager
Member Relations, LASA & Sarah Buckley,
National Manager- Aged Care, DASH Group
2.30pm COVID-19 – How will it change Aged Care? Dr Norman Swan, Health Correspondent
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations – COVID 19 & Aged Care
4.00pm Minister for Aged Care and Senior Australians Address Senator the Hon Richard Colbeck, Minister for
Aged Care and Senior Australians and Minister for
Youth and Sport
3
TUESDAY 13 OCTOBER 2020 – DAY TWO
Financials & Funding
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC
10.15am Meet & Greet Networking Groups
10.30am A retrospective look at the sector’s financial performance Grant Corderoy, Partner, Stewart Brown
over the decades
11.00am Caring for Older Australians TBC
11.30am Dedicated Virtual Exhibition Time
Sean Rooney, CEO, Leading Age Services
12.00pm LASA Post Budget Analysis
Australia
1.00pm Break and Networking
Concurrent Sessions
1.30pm D1 - Develop a future-focused treasury management function Heath Shonhan, Partner, Innovation, Technology,
Bentleys (QLD) Inc
1.30pm D2 - Strength in numbers. Is the short answer. James Price, Co-Founder, Mirus Australia
D3 - Changing The Financial Balance Of Approved Providers
1.30pm Arthur Koumoukelis, Partner, Thomson Geer
Moving To A Rad Less World
E1 - Residential aged care providers navigating the National Britt O’Keefe, Specialist Advisor, Anchor
1.50pm
Disability Insurance Scheme Excellence
1.50pm E2 - The Scourge of Unspent Funds - Revenue Threats and How David Powis, Managing Director, E-Tools Software
to Confront Them
1.50pm E3 - Extra Services, Additional Services, Prescribed Arthur Koumoukelis, Partner, Thomson Geer
Services – Unscrambling And Reconstructing Care
Services For Approved Providers.
Proudly Supported by:
2.10pm The Banking Financial Perspective
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations- Financials and Funding
4.00pm Funding the Future Darrell Price, National Head of Health and Aged
Care, Grant Thornton
4
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5
WEDNESDAY 14 OCTOBER 2020 – DAY THREE
Workforce & Culture
Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am A Matter of Care: Australia’s Aged Care Workforce Strategy Louise O’Neil, CEO, Aged Care Workforce
Industry Council
11.00am Voluntary Industry Code of Practice Sean Rooney, CEO LASA & Jane Bacot- Kilpatrick,
COVID-19/Aged Care Royal Commission Project
Coordinator, LASA
11.30am Dedicated Virtual Exhibition Time
12.00pm If you have a role in aged care, delivering quality must be your Tim Longwill, Partner, McCullough Robertson
objective. The rest is window dressing.
12.30pm Often Talked About- Leadership Development Karen Murray, Manager Workforce Development
and Cheryl Edwards, Residential Aged Care
Specialist, Leading Age Services Australia
1.00pm Break & Networking Meeting Hub
Concurrent Sessions
1.30pm F1 - How to Create a MAGIC Workplace Jayne Griffiths, Workforce Specialist and Coach,
Above & Beyond Group (encompassing 3D Recruit)
1.30pm F2 - Developing leadership capabilities amidst challenges Ben Van Lierop,Executive General Manager,
and change. RSL Lifecare
1.30pm F3 - Transforming workforce culture – harnessing the power of Catherine Thorpe, Director, Workforce Quality and
Employee Engagement to achieve success. HR, D&G HR and Management Solutions
1.30pm F4 - The Little Things: addressing the intercultural pragmatic Pip Mackey, Project Coordinator, Meaningful
language of PCAs Ageing Australia
1.30pm F5 - Strength in numbers. Long Range Capacity + Culture planning Tom Murphy, Head of Workforce, Mirus Australia
1.30pm F6 - “Is the answer in the stars? Analysis of the Royal James Saunders, Partner, Financial and Operational
Commission’s proposed star rating model for staffing” Management Pride Living Group
1.50pm G1 - Mental health in the workplace: a proactive approach to Anna Pannuzzo, Director, WorkPlacePLUS
supporting a thriving aged care workforce
1.50pm G2 - Create a culture to retain high performing staff: Arlene Hunt, Leadership Coach, Above
An Emotional Intelligence approach & Beyond Group (encompassing 3D Recruit)
1.50pm G3 - Your Workforce Is Your Greatest Asset Darren Kilmartin, Head of Healthcare Services,
Kronos Australia
1.50pm G4 - Creating a compelling employee wellbeing experience is Prashant Iyer, Senior Employer Engagement
fundamental to uplifting employee engagement and motivation Manager, First State Super
as well as retention and productivity.
1.50pm G5 - Solving the workforce challenges of aged care in regional Alison Boundy, Industry Coordinator, Pacific Labour
Australia Facility
1.50pm G6 - The Nurse Practitioner “NP / GP” model in residential aged Darren Dougan, Founder and CEO, Home Nurse
care - is this the way of the future? Services
2.10pm H1 - Managing the challenges of a maturing workforce Morag Fitzsimons Manager, Emploee Care, Lockton
Companies Australia
2.10pm H2 - Attracting, growing and enabling your workforce to Katherine Graham, Client Engagement Manager,
effectively deliver genuinely connected support; ensuring a great Warner Institute
experience with every interaction.
2.10pm H3 - The Dementia Doula role - ensuring no one impacted by Wendy Hall, Director, Dementia Doulas
advancing dementia goes it alone International
2.10pm H4 - Increasing Workforce Capacity Leigh Herbert, Business Solutions Director, Emprevo
2.10pm H5 - Excellence in Leadership - Creating Culture Champions that Abby Hunt, Managing Director and Deva North,
Lead our Industry General Manager, People, Veraison
Proudly Supported by:
2.10pm H6 - Current and Emerging Leaders: Your roadmap to success in Arlene Quinn, Leadership and Performance Coach,
your first 90 days on the job Above & Beyond Group (encompassing 3D Recruit)
2.30pm Leading Now: Igniting the best from your leadership Samantha Bowen, Principal Advisor Next Gen, LASA
program – Panel Session Steve Drinkall, General Manager - Leadership and
Culture, Churches of Christ in Queensland
Jeremy Kestenbergy, General Manager- Allied
Health, Healthcare Australia
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations Workforce and Culture
4.00pm Creating strategic change within your workplace culture Brad Meehan, Member, Aged Care Quality
Association
6
THURSDAY 15 OCTOBER 2020 – DAY FOUR
Ageing in Place
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
Progressing Future Home Care Reforms in 2020-21: A Troy Speirs, Senior Policy Advisor, Leading Age
10.30am
Continuing Conversation Services Australia
11.15am Dedicated Virtual Exhibition Time
12.00pm Ageing in Australia Senator the Hon. Concetta Fierravanti-Wells,
Liberal Senator for New South Wales
12.30pm How to Become ARVAS Accredited Lynne Green, QIP
1.00pm Break and Networking
Concurrent Sessions
1.30pm I1 - Distressed Villages! Alternatives / options / solutions. Richard Andrews, Retirement Living Executive
Are Rental models gaining favour?
Proudly Supported by:
1.30pm I2 - Ageing in Place – Available to all? Dr Victoria Cornell, Housing Research Manager, ECH
1.30pm I3 - Retirement Living Code of Conduct Megan Hobson, Code Administrator, Property
Council Australia
1.50pm J1 - PwC/RLC Retirement Living Census - trends, insights, Tony Massaro, Partner, PWC Real Estate Advisory
challenges and the future in our sector
1.50pm J2 - Sparking excitement and curiosity through continued social Richard Scenna, Head of Marketing YourLink/
learning of technology for home care clients Chris Coughlan, Strategy and Innovation Advisor,
VMCH
1.50pm J3 - Embracing the Sharing Economy for Positive Ageing - Jodie Hampson, Coordinator Sharing Economy
A Call for Genuine Partnerships Aged and Carer Services, Uniting Vic Tas
Proudly Supported by:
2.10pm Managing a Home Care Package budget within the scope of Jane Floyd, Home Care Specialist, LASA
the program and care plan
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations Ageing in Place
4.00pm Transformational Leadership Deanne Stewart, CEO, Aware Super
4.30pm Retirement Living Manager of the Year Awards
Proudly Supported by:
7
FRIDAY 16 OCTOBER 2020 – DAY FIVE
Marketing & Communication
Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am Emergency Planning & Critical Response - Patrick Reid, CEO, IRT Group
Fires, ‘Fections and Floods
11.00am Crisis as the new normal: doing a 360-degree risk audit to Tony Nicholls, Good Talent
protect your organisation’s reputation
11.30am Dedicated Virtual Exhibition Time
12.00pm Connecting Communities through the Power of Storytelling Clare Gleghorn, CEO, Bastion Reputation
Management
12.30pm Putting behavioural insights to work
1.00pm Break & Networking Meeting Hub
Concurrent Sessions
1.30pm K1 - What I know about dating + brand management in Amanda Jones, Chief Marketing Officer,
Aged Care Mirus Australia
1.30pm K2 - What People Want from our Industry – How well aligned are Veronica Mayne, Managing Director, Faster Horses
we with today’s Customer Needs?
1.30pm K3 - Transparency – the key to rebuilding trust in the aged care Dana Sawyer, CEO, My Care Path
industry and your brand.
1.30pm K4 - What got you here, Won’t get you there! Donald Swanborough, Alteris Lifestyle & Care
1.50pm Marketing in a Changing Climate Damien Edmonds, Director and Co-Founder,
Edmonds Marketing
2.30pm Dedicated Virtual Exhibition Time
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DESIGNED AS A VIRTUAL MENU OF SPEAKERS AND SESSIONS, YOU CAN CHOOSE
WHICH SESSIONS YOU ATTEND ON THE DAYS THAT INTEREST YOU FROM THE
COMFORT OF YOUR OWN HOME OR OFFICE.
HAND PICK YOUR TOPICS
TEN
DAYS OF
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Congress ALL ACCESS PASS
TODAY
DAY 1: COVID19 and Aged Care DAY 6: Building a Culture of Respect
DAY 2: Financial Funding DAY 7: International Perspectives
DAY 3: Workforce and Culture DAY 8: Governance and Risk
DAY 4: Ageing in Place DAY 9: Innovation, Research and Development
DAY 5: Marketing and Communications DAY 10: The Future of Ageing
9
MONDAY 19 OCTOBER 2020 – DAY SIX
Building a Culture of Respect
Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome MC
10.15am Meet & Greet Networking Groups
10.30am A Culture of Respect for Older Australians Julie Collins MP, Federal Member for Franklin,
Shadow Minister for Ageing and Seniors, Shadow
Minister for Women
11.00am What are the issues facing older Australians today?
11.30am Dedicated Virtual Exhibition Time
12.00pm Tackling Ageism - Starting with Ourselves Dr David Panter, CEO, ECH
12.30pm Break & Networking Meeting Hub
1.00pm The value of Building a Culture of Respect The Hon Ken Wyatt AM, MP
Concurrent Sessions
1.30pm L1 - Empowering Aboriginal people through ‘Booraja’ – Toby Dawson, Head of Social Impact, Age Matters,
a culturally co-designed home care service, supporting Elders Bunja Smith, Business Manager/Elder, Booraja
into the future. Home Care
1.30pm L2 - R-E-S-P-E-C-T - find out what it means to me David Mallyon-Potter, Clnical and Operational Risk
Manager, Sarina Aged Care
1.30pm L3 - Community Collaboration = Real people for meaningful Kath Paine, Principal Advisor Wellness and
change Reablement, Bolton Clarke
1.30pm L4 – What would it take to mobilise a stronger community in Jessie Williams, CEO & Linda Fitzhardinge FAICD,
a residential care environment in the time of Covid19? Partnerships Director, The Groundswell Project
1.50pm M1 - Ageist - Not Me! Lindsay Tighe, Founder, Better Questions
1.50pm M2 - Building a Culture of Respect through Inclusive Practice Lisa Tribuzio, Manager, Centre For Cultural
Diversity In Ageing
1.50pm M3 - Meaningful Life in Context Rev Dr Leslie Underwood, Minister, UnitingSA
1.50pm M4 – Food innovation in Aged Care – Creating a Dining Experience Doreen Power, CEO, & Peter McLauchlan,
Business Manager Innovation & Research,
Lyndoch Living
2.30pm Plenary Session
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations Building a Culture of Respect
4.00pm Plenary Session
10TUESDAY 20 OCTOBER 2020 – DAY SEVEN
International Perspectives
Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am UN Matters Marcus Riley, CEO, BallyCara
11.00am Ageing in Place - Danish policies and systems designed to Michelle Carden, Senior Commercial Advisor,
deliver 80% of its age care services in the home Royal Danish Embassy
11.30am Dedicated Virtual Exhibition Time
12.00pm International Collaboration for Better Ageing Communities TBC
12.30pm Global Innovation in Aged Care Steve Johnson, Ageing 2.0
1.00pm Break & Networking
1:30pm Healthy Ageing Australia Sean Rooney, CEO, LASA
2:00pm Building Seniors Housing for the Future Danny Hammon, Woollam Constructions
Concurrent Sessions
2.30pm N1 - Case study from Denmark on best practices for Soren Lytzau, Innovation, Development Advisor,
communicating and documenting care plans Royal Danish Embassy
2.30pm N2 - The interchange of knowledge and expertise, and the Tammy Sherwood, CEO,Person Centred Software
adaptation of overseas products in an Australian market
2.30pm N3 - Growth of the silver economy driven by APAC’s baby Janice Chia, Founder and Managing Director,
boomers- Top Ageing Market Trends Ageing Asia Alliance, Singapore
3.00pm Dedicated Virtual Exhibition Time
3.30pm Virtual Site Tours of Age Service Facilities Paynters
4.00pm Be The Care Concept Hogewyck
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12WEDNESDAY 21 OCTOBER 2020 – DAY EIGHT
Governance & Risk
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am A Systems Approach to Governance and Risk Management Silvia Holcroft, Director,QPS Benchmarking /
Cynthia Payne, Managing Director, Anchor
Excellence
11.00am Red Telephone Boxes or Interstellar Tardises...are traditional Michael Goldsworthy, Managing Director,
residential aged care & home care business models doomed Australian Strategic Services
to failure?
11.30am Dedicated Virtual Exhibition Time
12.00pm Governing for dignity of risk takes commitment to oversee a Brendan Moore,General Manager Member
culture that reshapes your staff and customer experience Services, Leading Age Services Australia
12.30pm Governance in Crisis Caroline Kiriga, Senior Operations Consultant,
Ansell Strategic
1.00pm Break & Networking Meeting Hub
Concurrent Sessions
1.30pm O1 - From strategic plan to high-quality care: using clinical Professor Cathy Balding, Director,Quality Works/
governance as a strategy for achieving an amazing ageing La Trobe University
experience.
1.30pm O2 - Integrating the corporate and organisational governance roles Aaron Goldsworthy, Senior Consultant, Australian
and responsibilities of the board and ensuring their alignment with Strategic Services
organisational systems, policies and work practices
1.30pm O3 - Collaborative Leadership Model proving successful for Amanda McNamara, Director of Corporate
Independent Provider. Services, Maurice Zeffert
1.30pm O4 - Positive Governance in Tough Times – Top tips for leading Fiona Mercer, CEO, Governance Evaluator
with resilience
1.30pm O5 - Governance on the ground Judi Coombe,Manager, Operations Ansell Strategic
1.50pm P1 - Consortia governance to maximise collaboration, performance Julie Morrow, Manager Healthy Ageing, Brisbane
and collective impact in aged care North PHN
1.50pm P2 - Innovative Tools & Technologies For Successful Strategy Bruce Mullan, Principal, Vinaigrette Leadership
Implementation (We Can't Start Again But We Can Change How Excellence
the Story Ends)
1.50pm P3 - Protection, Growth and Resilience: Getting the most from Anthony Black, Senior Risk Consultant and
your Risk and Insurance Strategy National Care Practice Leader/Warren Hutcheon,
CEO, Ansvar Insurance
1.50pm P4 - Clinical Governance Issues Tracey Duke, Residential Aged Care Specialist,
Proudly Supported by: LASA
1.50pm P5 - Data Governance in Aged Care: Transforming the way Jason Malone,Aged Care and Community Services
organisations use data Advisor, Novigi
2.10pm The Role of the Chairman of the Board Pat McIntosh, Chairman, Bolton Clarke
2.30pm Managing the movement of residents in response to positive Julie McStay, Partner, Thomson Geer, Luncinda
COVID-19 risk – balancing the wellbeing of residents with Smith, Partner Thomson Geer and Cynthia Payne,
legal risk and clinical governance issues CEO, Anchor Excellence
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations Governance and Risk
4.00pm Quality Indicators in Aged Care Kerri Rivett, Royal Freemasons, Michael Fine,
Australian Community Care Outcome Measures,
Gillian Caughey, Register of Senior Australians
Indicators, Prof Julie Ratcliffe, Flinders University
13THURSDAY 22 OCTOBER 2020 – DAY NINE
Innovation, Research and Development
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
Merlin Kong, Principal Advisor Innovation, Leading
10.30am How do we really innovate in aged care?
Age Services Australia
11.00am What next in housing for an ageing Australia? Dr Matthew Hutchinson, Peddle Thorp
11.30am Dedicated Virtual Exhibition Time
12.00pm AI eliminates bias, reduces costs and delivers quality Anwar Khalil, CEO, MyRecruitment+
candidates through psychometric talent assessment
12.30pm Valuing Lived Experience in the Design of the Brugh O’Brien, Principal Future of Home, The
Neurobehavioural Unit at the Repat Health Precinct Australian Centre for Social Innovation, Sarah Jordans,
in Adelaide Stakeholder Engagement Manager, WellbeingSA,
Jenie Aikman, Care Consultant, SA Health
1.00pm Break & Networking Meeting Hub
Concurrent Sessions
1:30pm Q1 - Make in-house recruitment succeed in aged care! How Nicola Ross, HR Project Manager, Montefiore
Montefiore revolutionised their hiring process by implementing & Anwar Khalil, CEO, MyRecruitment+
an end-to-end recruitment & onboarding system.
1.30pm Q2 - Data warehousing as an alternative to integrate disparate Hasitha Samaratunga, Associate Director,
systems Innovation, Bentleys (QLD) Pty Ltd
1.30pm Q3 - Innovation is all about the CareFactor Ms Katie McFadden/ Mr Heath Shonan, Bentleys
(QLD) Pty Ltd
1.30pm Q4 - How to design and implement self-managing teams in Peter Aughton, Managing Director,Amerin Pty Ltd
traditional care organisations
1.30pm Q5 - ROSA Outcome Monitoring System - Quality and Safety Dr Sarah Bray, ROSA Project Manager, South
Indicators for Aged Care in Australia Australian Health and Medical research Institute
(SAHMRI)
1.30pm Q6 - Safe and inclusive aged care for Forgotten Australians and Dr Monica Cations, Research Fellow, Flinders
other care leavers: how to get it right University
1.30pm Q7 - Innovative reporting highlights resident call bell response Joseph Daw, Volunteer Contractor, Cooinda
trends for improved care outcomes.
1.50pm R1 - Do older Culturally and Linguistically Diverse (CALD) people Grant Donald, Creative Director, Silk Tree
interact with outdoor spaces in culturally specific ways?” International
1.50pm R2 - The third layer – supporting volunteers supporting residents Prof Colleen Doyle, Senior Principal Research
with depression, anxiety and loneliness in residential aged care Fellow, National Ageing Research Institute
1.50pm R3 - Doing more with less - how technology powered virtual Alison Harrington, Founder, CEO,
lifestyle programs can support staff to improve engagement and MooveandGroove
connection and manage dementia behaviours during COVID
and beyond
1.50pm R4 - Challenges and Solutions for the Safety and Wellbeing of Travis Holland, Managing Director, Holland
Team Members Providing Ageing in Place Services Thomas
1.50pm R5 - New technology for life safety and security: Integrating Sam Lofts, Sales Manager, Blueforce
innovative and meaningful solutions to revolutionise aged care.
Dr Catherine Joyce, General Manager, Quality,
1.50pm R6 - Measuring quality of life for people living with dementia
Outcomes and Research, Benetas
James Kelly, Partner, Seniors Living and Care,
1.50pm R7 - Designing for community, connection and sense of place
ClarkeHopkinsClarke Architects
2.10pm S1 - Evidencing Eden Fran Larkey, Relationship and Innovation Manager,
Wesley Mission Queensland
2.10pm S2 - Innovation Technology in Aged and Disability Care Renee Watson, Marketing Manager, Alayacare
2.10pm S3 - A Trip to Everest, Supporting Physical, Mental and Lorraine Kelly/ Mr Dhan Srinvas, Moran Health
Emotional Wellbeing During COVID-19 Care Group
2.10pm S4 - Virtual Wound Clinics: Supporting Regional Queensland Karen Scott, Clinical Support Coordinator,
Churches of Christ Care
2.10pm S5 - Disrupting Aged Care: Designing a New standard of Aged Maria Correia, Director of Interior Design, Gray
Care Facility Pucksland
14THURSDAY 22 OCTOBER 2020 – DAY NINE
Innovation, Research and Development
Time Session Title Presenter
2.10pm S6 - Death of Duress Systems Mike Tappenden, CTO, Intelicare
2.10pm S7 - Interoperability in Aged Care: Coming to a Common Ash Priest, Managing Partner, Novigi
Understanding
The Potential For Telehealth To Transform Well-Being and Julianne Parkinson, The Global Centre for Modern
2.30pm
Health Outcomes In Aged Care Settings Ageing
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations (11)
4.00pm Strategic change – the key to effective innovation and Brad Meehan, Member, Aged Care Quality
capability development Association
FRIDAY 23 OCTOBER 2020 – DAY TEN
The Future of Ageing
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am Plenary Session
11.00am LASA’s Submissions to the Royal Commission Tim Hicks, General Manager Policy and Advocacy,
LASA
11.30am Dedicated Virtual Exhibition Time
12.00pm Royal Commission Panel Session
12.30pm Break & Networking Meeting Hub
1.00pm The future of ageing is an amazing living and wellbeing Kate McGuigan, Senior Consultant, Rohling
experience. International
Concurrent Sessions
1.30pm T1 - It's not about dignity and respect, it's far more nuanced than Bruce Bailey, Managing Director, Pride Living
that! The keys to a sustainable future in Aging - Home Care
unleashed
1.30pm T2 - Opening up the digital world and a richer life for seniors Richard Scenna,Co- Founder and Director
YourLink
1.30pm T3 - AI in Aged Care: What does it actually take? Kevin Fernandez, Parter and Heady of Advisory
Services, Novigi
1.30pm T4 - Inspire, Redefine and Co-design: Bringing purpose to Rulla Asmar,Senior Associate Partner, Marchese
Community so that people live healthy and fulfilling lives, Partners/Doreen Power, CEO, Lyndoch Living
irrespective of age.
2.00pm The Future Models of Ageing
2.30pm From Grannys to Gansters Billie Jordan, Inspirational Speaker
3.15pm Dedicated Virtual Exhibition Time
3.45pm Ten Days of Congress Wrap Up Sean Rooney, CEO, Leading Age Services Australia
4.00pm National Excellence in Age Services Awards
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to do good for all.
This commitment will never change, but our name has. We are Aware Super.
Aware we must invest to improve our communities, build a more sustainable economy
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Aware of the power of superannuation and the need to help our members
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We are Aware Super.
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Proudly supporting LASA and the aged care industry.
Visit our virtual stand.
aware.com.au A new name for First State Super
Consider our PDS to determine the product’s appropriateness to you before making a decision. Issued by Aware Super Pty Ltd ABN 11 118 202 672, AFSL 293340, trustee of Aware Super ABN 53 226 460 365. Financial planning advice is provided by Aware Financial Services Australia Limited ABN
86 003 742 756 AFSL No. 238430. A wholly owned company of Aware Super Pty Ltd. *The total annual fee (inclusive of admin and investment fees) for our Growth option is 1.10% p.a., the industry average is 1.43% p.a., Chant West Super Fund Fee Survey, March 2020, based on a $50,000 balance
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Untitled-1 1 23/09/2020 2:58:06 PM
16JOIN LASA FOR THE BIGGEST EVENT Please note, presentations will not be made available
after the event although delegates will be able to watch
OF 2020! recordings of sessions they may have missed on demand
throughout the Ten Days.
LASA’s Ten Days of Congress is now open for Registration!
Across the Ten Days, our diverse range of speakers will Registration Member Non Member
inspire and challenge your theories, practices and how Type Rate Rate
you conduct business.
One Day Pass $275 $385
During the Ten Days you will be able to design your own
experience around the particular sessions of interest Three Day Pass $550 $660
to you or attend all of them! There will be plenary and
concurrent sessions, workshops, E-Poster presentations, Five Day Pass $770 $880
a virtual exhibition, networking opportunities and All Access Pass
much more. $990 $1100
for Ten Days
We recommend you purchase an All Access Pass for $990 ** All Passes are inclusive of GST
inc GST (LASA Members) which will provide full access
to ALL activities over the Ten Days. At only $99 a day, this
is the best Professional Development opportunity on the
market. Customise your Ten Days of Congress experience
to make it work for you, your needs, agenda and timetable
BONUS PROGRAM ACTIVITIES
by attending the sessions and activities that you’d like to
participate in.
This fully interactive event will include the ability to E-Poster Presentations
connect with other attendees in the Meeting Hub or Virtual
Exhibition, communicate in one on one video calls and Day 1 – 12 October 2020 COVID-19 & Aged Care
collaborative sessions and participate in Live presentation
discussion forums and Q & A through the use of our new Day 2 – 13 October 2020 Financials & Funding
event software platform.
Day 3 – 14 October 2020 Workforce & Culture
Now more than ever before, we need to come together
to be enriched, to support one another, and to move Day 4 – 15 October 2020 Ageing in Place
forward to achieve an amazing ageing experience for Day 5 – 16 October 2020 Marketing &
all Australians. Communication
Day 6 – 19 October 2020 Building a Culture of
Respect
HOW DOES REGISTRATION WORK? Day 7 – 20 October 2020 International
Perspectives
All Registration options have been designed to offer Day 8 – 21 October 2020 Governance & Risk
flexibility for delegates to participate. If you are unable to
Day 9 – 22 October 2020 Innovation, Research &
join us for the full event, we have five, three and one day
Development
pass options available. Each of these day passes entitles
you to select any combination of days or register with the Day 10 – 23 October The Future of Ageing
All Access Pass to automatically be registered for the full 2020
Ten Days providing you with admission to any sessions of
your choice over the course of the event.
Each delegate will require their own individual registration
and will receive a unique login to the congress portal which is
only valid for use on one device at a time. This is because the
virtual congress platform is a fully interactive, personalised
adventure allowing you to connect and network with other
attendees and participate in the sessions of interest to you
through your individual profile. To ensure that you are able
to participate fully and enjoy an optimum virtual conference
experience, you’ll also need access to a camera, microphone
and speakers during the event.
17COVID-19 & Aged Care Workforce & Culture Governance & Risk
E-Posters
COVID-19: What Aged Care Facilities need to know about Building capacity. How integrating working with Top tips for completing psychotropic registers and
cleaning and disinfecting from an Infection Control and the ELDAC care model can support ageing and caring governing medication risk in aged care.
Prevention perspective in place. Dr Natalie Soulsby, Head of Clinical Excellence, Ward
Dr Greg Whiteley, Executive Chairman, Whiteley Corporation Dr Kelly Jones, Research Fellow, Flinders University Medication Management
A picture paints a thousand words - How this approach The importance of creating a learning culture for User Security Awareness Training and Modern Desktop
embeds critical messaging and influences change. workforce retention and improved quality care for Management: - Covid isn’t the only virus!
Carrie Akhurst, Director & Donna Cross, Director Culturally people living with dementia David Hudson, Client Engagement Manager, D&G Solutions
Directed Care Solutions (CDCS) Mr David Sykes Group Pty Ltd
Bridging the Distance and investing in intergenerational Mapping evidence about continence care in aged care to Clinical governance in changing times: balancing risk,
practice research. A funded, 2 year sector collaboration the Aged Care Quality Standards regulation and duty of care.
with Griffith University Dr Joan Ostaszkiewicz, Director Aged Care Research, National Dr Melanie Tan, Senior Associate, Russell Kennedy
Gabriela Di Perna, Research Fellow, Griffith University, School Of Ageing Research Institute Excellence in Governance and Risk Management
Business Strategy And Innovation Training our workforce to achieve positive aging Systems Sharpen Organisational Insight
The impacts of COVID-19 on property management outcomes for older people Peter Williams, CEO, Oncecare Limited
Jess Johnson, Account Director, MDFM Kath Paine, Principal Advisor Wellness and Movement,
Keys to success – exercise, health, and wellness Bolton Clarke
during COVID
Dr Tuire Karaharju-Huisman, Business Consultant, Area
The skill / will matrix: practical uses from the field
Jonathan Smith, CEO Echo Community Services
The Future of Ageing
Account Manager, HUR Australia Data-enabled carers and customers: How do we use data Best in breed, industry experts and the future of
Optimising Health and Well-Being During to support carers in their jobs? integration in supporting aged care
The COVID-19 Pandemic Kevin Fernandez, Partner and Head of Advisory Tammy Sherwood, CEO, Person Centred Software
Professor Judy Lowthian, Head of Research, Bolton Clarke Services,Novigi
Active partners in care - Promoting independence with Evidence and Data Based Workforce Management
care in the community setting
Kath Paine, Principal Advisor Wellness and Movement,
Todd Cresp, Workforce Data Consultant, Kronos
Innovation, Research
Bolton Clarke
What corona-virus has taught us about needing to stay & Development
agile and the importance of capturing live information
Tammy Sherwood, CEO, Person Centred Software Ageing in Place The Power of Data: Designing Quality Care
Gerard Stevens AM, Founder and Managing Director,
FARMERS AGEING WELL PILOT PROGRAM LAUNCH 2021 – Webstercare
Financials & Funding
CULTIVATE FARMS and Maria Berry TENA Identifi system enables evidence-based continence
Mrs Maria Berry assessments
How home care software transformed the way our care Gabrielle Curran, Clinical Health Consultant, Tena Professional
givers work – a home care provider’s experience Going paperless in aged care – transform maintenance
What the proposed new residential Aged Care and asset management
Mr Josh Hough / Ms Busi Faulkner
assessment and funding model means for you
Living Well: A re-ablement approach to age related vision Jess Johnson,Account Director, MDFM
Jayson De Oliveira, Consultant, Rohling International
loss An innovative outdoor exercise equipment in an aged
Would an outsourced CFO help your service to reach its care facility – preliminary results from the ENJOY project:
Mrs Kary Macliver
full potential? Exercise intervention outdoor project in the communitY
Peta Keir,Director, Innovation, Technology, Bentleys The future of smart monitoring – lessons from the
for older people
(QLD) Pty Ltd Intelicare project during the global pandemic
Associate Professor Pazit Levinger, Senior Researcher, National
Mr Jason Waller / Mr Jonathan Smith
Engage the client and reduce the financial stress Ageing Research Institute
Louise Biti, Director, Aged Care Steps The effects of group therapy on restoration of mobility in
The Logic/MyCDC financial modelling system tool takes
strategies and develops them into a full operational model
which outlines the implications of applying the strategies
Building a Culture of Respect the residential aged care setting: a pilot study
Ksana Playfair, Clinical Manager, Zenitas Healthcare
‘It’s all about equity: creating ELDAC webpages to
Mark Sheldon Stemm, Director/Principal, Research Analytics, highlight diversity for Australia’s aged care and palliative
Daniel Cadart, Director & Charles Lord, Director, Logic My Wellbeing – promoting Positive Wellbeing through the
care workforce’
Advisory Services voice of the resident
Patricia Dargent, Project Subject Matter Expert, Churches of Dr Georgia Rowley, Research Associate, Flinders University
The MyCDC Financial Modelling system for Residential
Christ in Queensland An evaluation of the medication modification practices in
Care providing funding transparency leading to an
KinSnap is an innovative solution addressing social the Australian aged care facilities: Findings from video-
increase in Additional Services charges.
isolation while boosting aged care service quality and recorded observations of medication rounds
Mark Sheldon Stemm, Director/Principal, Research Analytics
strengthening your team. Dr Ayda Sefidani Forough, Associate Lecturer, Queensland
Understanding Accommodation Affordability University of Technology (QUT)
Antoine Declef, CEO, KinSnap
Donald Swanborough, Training and Development Manager,
The Path to Postive Ageing Same resources, different systems, better results
Alteris Lifestyle & Care
Vernon Knight, Princes Court Tammy Sherwood, CEO, Person Centred Software
Socially Responsible Investment: Building yourself a
better future The Grandschools Project: An intergenerational learning
Mr Frank Donato and living campus
Mark Trotter, Director, Fulton Trotter Architects
‘Meet Akira’ – an innovative digital resource enabling
PCAs to connect with relationship-centred care
Ilsa Hampton, CEO, Meaningful Ageing Australia
Prioritising Care Resources with Advanced Health Risk
Monitoring – Improved Wellbeing and Independence
Through Preventative Care
Mark Sheldon-Stemm, Director, Research Analytics & Edward
Slocombe, National Sales Manager, Care Management 2020
18SPONSORS
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of Congress
Speak to a Telstra Health
representative to enter the
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20TEN
DAYS OF
Congress
Contact Us
LEADING AGE SERVICES AUSTRALIA LTD
T: 1300 111 636 W: LASA.ASN.AU
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