Welcome to the future of hospitality - Sonder
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Welcome to the future of hospitality This information is confidential. Do not distribute. This information is confidential. Do not distribute.
The Hospitality Story
1900s 1970s 2000s Tomorrow
Independent Big box Peer-owned Tech-
hotels chain hotels vacation enabled
rentals hospitality
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Our Story
Summer, 2013. Back then, our CEO Francis was a student in
Montreal. Managing a few apartments, subletting his own.
Talking to guests, listening to their stories.
Reimagining the guest experience through their eyes.
Enter Sonder. We deliver hospitality that’s both remarkable
and accessible. Our vision? A better traveled world.
Because everyone should have access to extraordinary
places to stay.
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Our Mission
Revolutionizing hospitality through
design and technology to make a
world of better stays open to all.
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Our Cities
United States Around the world
In 35+ cities Atlanta
Austin
Los Angeles
Miami
Philadelphia
Phoenix
Amsterdam
Barcelona
Mexico City
Montreal
worldwide Boston
Chicago
Minneapolis
Nashville
San Antonio
San Diego
Dubai
Dublin
Paris
Rome
Dallas New Orleans San Francisco Edinburgh Toronto
With multiple Sonder locations in each
city, we offer a range of sizes, styles, Denver New York City Savannah Glasgow Vancouver
and neighborhoods. Detroit Orlando Seattle London
Houston Palm Springs Washington D.C. Madrid
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Our Guests
Who are our guests?
Solo travelers Remote workers Long-term renters Friends
Families Business travelers Couples Cultural enthusiasts
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Our Model
We offer travelers
a unique
experience Locations picked Spaces designed Contactless service Fast Wi-Fi
tailored to
by locals for living
changing needs
Tech-enabled Comfort amenities Modern 24/7 service Professionally cleaned
guest experience
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Our App
No front desk,
everything you need
is just a tap away.
From fresh towels to late checkout, our app puts
guests in control.
- Contactless check-in
- One click connect free WiFi
- Extend digitally anytime
- Browse recommended restaurants
- Access parking instructions
- Digital concierge available 24/7
- Share check-in details with everyone staying
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Our ABC/CCRA Perks
- GDS accessibility with the ABC
rate access codes
- 15% commission on all GDS rates
- Exclusive consortia partnership
in 2022 with ABC/CCRA
- 10% off BAR
- 104 buildings listed on the GDS in
37 cities
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Book Sonder with Chain Code OI
This information is confidential. Do not distribute.Book Sonder with Chain Code OI
Seamless Response Message Field
This information is confidential. Do not distribute.Our Process
What to Expect After
Booking a Sonder
Your client booked their first stay!
Now what?
1. Guests receive their confirmation code, go
to our website, and click ‘Check-In’
2. They enter their confirmation code, click
‘Next’ and are prompted to sign in or create
an account.
Most of our spaces don’t have a front desk,
we just need contact information and a
credit card on file in case of incidentals.
3. They click ‘Sign up’
4. And enter an email they can use to receive
check-in instructions
5. They create a password and enter their
name
This information is confidential. Do not distribute.Our Process
What to Expect After
Making a Sonder Account
They’ve made their account.
What’s next?
1. Guest opens the verification email that was
sent to their provided email address,
2. The page will say ‘Thanks for booking, just a
few more things…’, they click ‘Verify ID’
3. And select which country their ID is from
4. They choose one of the ID options and
upload a picture of it
5. After they’ve successfully uploaded their ID,
they click "Get Started" to take a
side-to-side photo of their face to verify it’s
them.
If they need anything, our Central Guest Service
team is available 24/7 through call, text, or chat.
This information is confidential. Do not distribute.Our Design
Transforming spaces into
stunning works of art
Featured in
This information is confidential. Do not distribute.Our Spaces
17WEST Battery Park
1220 17th Street, Miami Beach, Florida, 33139 2 Washington Street, New York, NY, USA
South Beach, Miami Beach | 26 Sonder Spaces Financial District, New York | 345 Sonder Spaces
This information is confidential. Do not distribute.Our Spaces
The Witherspoon Chelsea Green
130 South Juniper Street, Philadelphia, 19107 35 Ixworth Place, London, UK, SW33QX
Center City, Philadelphia | 186 Sonder Spaces Chelsea, London | 52 Sonder Spaces
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17Now let’s take the quiz!
Grand Prize will receive a voucher for a
3-night stay
2 Runner Ups will receive a voucher for a
2-night stay
For additional questions,
please contact:
Charlene Nigaglioni GTP, CTE
Global Sales
Email: charlene.nigaglioni@sonder.com
TAKE THE QUIZ
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