STAFF TRAVEL RESTRICTIONS - Winter 2018-2019 Sunday 9 December 2018 to Saturday 18 May 2019 - Rail Delivery Group
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
STAFF TRAVEL RESTRICTIONS
Winter 2018-2019
Sunday 9 December 2018
to
Saturday 18 May 2019
RST Ref: 90-007-002Contents
Introduction ................................................................................. 3
‘Facilities Barred’ and ‘exceptions’ codes ................................... 4
Caledonian Sleeper .................................................................... 5
Chiltern Railways ........................................................................ 8
Cross Country ............................................................................. 8
East Midlands Trains ................................................................... 9
First Hull Trains ........................................................................... 10
Grand Central ............................................................................. 12
Great Western Railway ............................................................... 12
Greater Anglia ............................................................................. 13
London North Eastern Railway ................................................... 14
London Northwestern Railway .................................................... 15
Scotrail ........................................................................................ 16
Southeastern ............................................................................... 16
Southern, Gatwick Express, Thameslink and Great Northern .... 17
South Western Railway ............................................................... 17
TransPennine Express ................................................................ 18
Transport for Wales ..................................................................... 18
Virgin Trains West Coast ............................................................. 19
West Midlands Railway ............................................................... 20
West Midlands Trains .................................................................. 20
Eurostar International Ltd ............................................................ 20
Caledonian MacBrayne ............................................................... 21
Isle of Man Steam Packet Company ........................................... 22
P&O Ferries ................................................................................ 22
Stena Line Ltd. - SLL .................................................................. 22
Wightlink - Isle of Wight .............................................................. 24
Leisure Railways ......................................................................... 25
2Introduction
This is your guide to the restrictions on the use of free and privilege staff
and FIP travel facilities.
If a service is not listed, then specific restrictions do not apply.
This Restrictions document and the ‘Where Can I Go?’ document will
help you get the best out of your benefits.
• Restrictions apply to the use of both leisure and residential
travel facilities unless otherwise stated.
• Trains shown in the passenger timetable with U or S stops
cannot be used for either alighting or joining at the stations
designated.
• As required by the National Rail Conditions of Travel section
6 (with the exception that privilege tickets are not available
from Ticket Vending machines), you must buy your privilege
tickets in advance before boarding the train. If you don’t you
will be charged the STD single fare for the journey or a penalty
fare if appropriate. Where the facility to purchase a privilege
ticket does not exist at the station where you start your journey,
you should actively seek to obtain a ticket at the first available
opportunity, either on the train or from gate-line staff, or next
available ticket office.
• If you wish to use a sleeper service, book as early as possible.
Only a limited number of reservations may be available for staff
travel on each service and this can sometimes be reduced if
demand is high.
• Reservations are available in standard class accommodation
on some services. Reservations in First class is not permitted
on some TOC services. Please refer to the specific pages for
further details.
• When travelling using your staff travel facilities, priority should
be given to fare-paying passengers. Whenever possible,
cardholders should travel on lightly-loaded trains. If a train is
crowded, cardholders should allow fare-paying passengers to
take seats.
3‘Facilities barred’ and ‘exceptions’ codes
‘Facilities barred’
A All First Class National Rail free and privilege travel
facilities (including privilege season tickets).
B All First Class National Rail free travel facilities.
C All First Class National Rail privilege travel facilities
(including privilege season tickets).
D All First Class National Rail free and privilege travel
facilities (including privilege season tickets) in First Class
accommodation (may be used in STD accommodation).
E All STD National Rail free and privilege travel facilities
(including privilege season tickets).
F All STD National Rail free travel facilities.
G All STD National Rail privilege travel facilities (including
privilege season tickets).
‘Exceptions’
X Gold Status Passes
Y Silver Status Passes
Z Blue Status Passes
‘Index’
STD Standard class travel
4Caledonian Sleeper
There are no specific restrictions on Rail Staff Travel on Caledonian
Sleeper. Reservations for free travel open 3 months before the date of
travel. There are limited numbers of free places available.
Sleeper Accommodation.
Staff using discounted travel have two options to travel on Caledonian
Sleeper:
• 75% discount on fully inclusive flexible fares
• 75% discounted inter-available tickets plus a full price room
supplement
Safeguarded staff do not need to date a box for either of these options.
Safeguarded staff using free travel (Travelling on Boxes, Blue or Silver
Status Passes) must purchase a full price room supplement. Gold
Status Passes endorsed for free travel in Sleeping Cars do not need an
additional payment but reservations are required through Guest Services
and are limited in number.
The £2 maximum child fare does not apply to inclusive Sleeper products.
Children pay the same price as Adults. The £2 maximum does apply to
Anytime / Off-Peak / Super Off-Peak tickets used with a full price child
Room Supplement. Children can travel on 75% discounted Adult fares.
When making bookings all the group should book as if they were all
Adults. In most cases the 75% discounted inclusive fare is cheaper.
There are some restrictions on travelling with children on sleeper trains
please check www.sleeper.scot for the latest information.
Accommodation Types
On 28 October 2018 Caledonian Sleeper will introduce a new customer
offer with new trains to follow early next year.
The accommodation and room configuration is different on the train sets
and we are unable to offer the full set of products and services in the
current train compared to that which is available on the new train. This
means that in the transition there will be the full customer offer on the
new train but a restricted subset where trains are planned to be operated
by the existing train.
5New Trains
On new trains all rooms will be available for either Solo or Twin occupancy
in all classes. In the crossover period there will be some restrictions on
the existing trains.
• Holders of Standard facilities may only travel in Classic
accommodation.
• Holders of First Class facilities may travel in either Club or
Classic accommodation.
• There are no discounted or free travel in the Caledonian
doubles.
Existing Trains
The existing train will have a reduced set of the new fares available. Only
accommodation and products will be on sale that is common across the
two train sets. The enhanced new trains offer will not be available in this
period. This will be extended once the changeover dates are known.
This means there are restrictions on the products which are available to
purchase. This has an impact on Rail Staff wanting to use Caledonian
Sleeper. Classic Rooms are only being sold as Twin Rooms, for two
people travelling together and Club Rooms as solo occupancy. The
share with a stranger option is no longer available. There will be no
solo option in Classic accommodation. This means there is no product
available for solo Guests in Classic accommodation. A consequence of
this is that holders of Standard Class facilities have no product they can
purchase when travelling alone. In the period this is happening Solo
Travellers with Standard facilities should book as two adults in a twin
room and can have solo occupancy of the room.
If two people are occupying a twin room at Staff Travel discounted rates
they must both have staff travel facilities. You may not purchase a Staff
Travel discounted room and take a second person at the discounted rate
who does not hold facilities.
To book a twin room the booking will always have to be made for two
adults. For solo occupancy of a twin room you will have to book as two
adults in this transitional period, even if only one is travelling. Holders of
Standard facilities cannot use Solo Club accommodation.
6Staff Travel and non-Staff Travel Groups
If a group is travelling where some of the group is eligible and others are
not, a shared room can only be discounted if both people hold facilities.
If one does and one doesn’t then there are two options:
• A solo room at discounted rate and a solo room at the public
rate
• A twin room at the public rate
In the transition period where current trains will still be in operation the
solo staff traveller, with Standard facilities, will have to purchase a twin
room at staff travel rate and then a solo room at the public rate to use
the first option.
Station Lounge Access
Holders of staff travel facilities with confirmed reservations in First Class
on the sleeper may use the Caledonian Sleeper Lounge up to 2 hours
before boarding and up to 2 hours after the scheduled arrival time of the
train in the morning.
Seated Accommodation
Staff travel holders cannot used discounted or free travel facilities to
travel in overnight seated accommodation on Caledonian Sleeper.
However, they may travel in the seated accommodation on the legs of
the journey between Fort William and Edinburgh and vice versa, and
Kingussie and Inverness where the sleeper train forms a day service,
(reservations are not required). Free or privilege rate travel facilities can
be used on these services.
It should be noted that the seated section of the train is Standard Class
only and there is no First Class seated accommodation. Holders of First
Class facilities may travel in the Standard accommodation.
For further information on making a reservation please refer to the Rail
Staff Travel website www.raildeliverygroup.com/rst
This information is provided by the Retail and Pricing Manager, Caledonian Sleeper, 1 Union
Street, Inverness, IV11 1PP.
7Chiltern Railways
The Business Zone on Chiltern Railways Mainline Silver Trains services
is not First Class accommodation, but an additional facility available to all
staff travel facilities holders upon payment of the full public supplement
(currently £10 off-peak / £25 peak).
WiFi
There is no restriction on the use of WiFi by holders of rail staff travel
facilities
This information is provided by the Pricing and Ticketing Manager, Chiltern Railways, Great Central
House, Marylebone Station, Melcombe Place, London, NW1 6JJ.
CrossCountry
There are no restrictions to users of free and privilege rate travel facilities
on any CrossCountry service. However the following should be noted:
• Active staff holders of National Rail First Class travel facilities
must give priority to fare-paying First Class customers.
• Active staff holders of National Rail STD travel facilities are
requested to vacate their seats if fare-paying customers are
standing.
Due to high demand and limited capacity in First class accommodation,
CrossCountry respectfully asks all active staff travel facilities holders
using free and reduced rate First class travel facilities to refrain from
occupying First class accommodation on the following routes/ services:
Routes: Bristol/Birmingham/Manchester/York/Reading
Times: 07.00-09.00 & 15.00-18.30
Day(s): Monday – Friday only
WiFi
Staff travel holders are not provided with free Wi-fi on any services as
this is only available to full fare paying passengers.
8Catering
Acceptance of alcohol or complimentary food is not permitted on any
CrossCountry service.
Staff with First Class travel facilities may partake of complimentary tea,
coffee and soft drinks on CrossCountry services except on the following
routes where Turbostar rolling stock operate and catering is provided by
an external supplier:
• Cardiff – Nottingham, including local flows between Birmingham
and Nottingham
• Birmingham – Stansted Airport, including local flows between
Birmingham and Leicester
This information is provided by the Pricing and Revenue Manager, CrossCountry, 5th Floor, Cannon
House, 18 Priory Queensway, Birmingham, B4 6BS.
East Midlands Trains
Users are respectfully asked to avoid travelling in First Class on the
following services (Mon-Fri):
07.29 Sheffield - London St. Pancras
The following services are extremely busy in both First and STD Class
accommodation from London St. Pancras, and users are strongly
recommended to travel on alternative services (Mon-Fri):
05.02 Derby - London St. Pancras
05.31 Sheffield - London St. Pancras
14.05 London St. Pancras - Nottingham
15.02 London St. Pancras - Sheffield
15.05 London St. Pancras - Nottingham
16.05 London St. Pancras - Nottingham
16.31 London St. Pancras - Sheffield
16.47 London St. Pancras - Sheffield
17.05 London St. Pancras - Nottingham
18.19 London St. Pancras - Sheffield
19.01 London St. Pancras – Sheffield
19.04 London St. Pancras - Nottingham
19.32 London St. Pancras - Nottingham
9The following services are extremely busy in STD Class accommodation
between Liverpool Lime Street and Manchester Piccadilly and users are
strongly recommended to travel on alternative services (Mon- Fri):
06.47 Liverpool - Norwich
07.42 Liverpool - Norwich
17.52 Liverpool - Norwich
17.37 Manchester - Liverpool
On special non-timetabled loco-hauled services that EMT may operate
from time to time, rail staff travel facilities will not be valid.
Active staff travel facilities holders are requested to vacate their seats if
fare paying customers are standing.
Reservations
Active First Class pass holders should always give fare paying passengers
priority on all trains. Under no circumstances should First Class seats be
booked in advance on East Midlands Trains services.
Catering
First Class travel facility holders are respectfully requested to refrain
from accepting the complimentary glass of wine, fruit juice, breakfast
and snacks, but are welcome to accept tea, coffee and mineral water.
Breakfast is available to purchase on-train for £5.00 (Mondays - Fridays).
Snacks and other items are also available to purchase on-train.
Lounge access
First Class lounges are not available to First Class travel facility holders
before 09.00.
This information is provided by the Pricing Distribution Manager, East Midlands Trains, 1 Prospect
Place, Millennium Way, Pride Park, Derby DE24 8HG.
First Hull Trains
First Hull Trains is an open access operator. There is limited capacity,
so travel with First Hull Trains staff travel passes and National Rail staff
travel cards and passes on the following First Hull Trains services is only
available at the discretion of the Train Manager (pass holders should
confirm with the Train Manager prior to boarding).
10Train From To Days Dates Barred Facilities Exceptions
Barred
06.00 Beverley Kings Monday 09/12/18 - All Nil
Cross - Thursday 18/05/19
15.48 Kings Hull Monday 09/12/18 - All Nil
Cross - Friday 18/05/19 (Note 1)
18.48 Kings Beverley Friday 09/12/18 - All Nil
Cross 18/05/19 (Note 1)
Note 1: Restriction applies to passengers joining at Kings Cross. Boarding
at other stations en-route is permitted.
First Class Travel
Holders of First Hull Trains First Class passes and National Rail staff First
Class cards and passes may occupy seats in First Class accommodation,
subject to availability. Pass holders are required to give up seats for fare
paying customers if requested by the Train Manager or First Class host,
or move to other seats so as to afford full fare paying passengers the
benefit of their choice of seats, at any point during the journey.
Holders of all staff STD passes will be required to pay the appropriate First
Class fare for the journey being taken if they wish to travel in First Class.
When available, payment of the Weekend First upgrade is sufficient.
Reservations
Holders of First Hull Trains staff travel passes and National Rail staff
travel cards and passes are not permitted to make seat reservations on
First Hull Trains services.
Catering
Holders of First Class staff passes may partake of complimentary tea,
coffee, water and biscuits/light snacks as available. However, acceptance
of any other food or drink is not permitted unless a catering voucher
(currently £4) has been purchased on board that train from the Train
Manager; the receipt for this should be retained and shown to the First
Class host if requested.
Vouchers purchased on one train are not valid for use on another, and
are not refundable. In all cases, priority of stock will be given to full fare
paying customers, and the provision of food and drink to holders of
11staff passes and PRIV/FIP discounted tickets is not guaranteed for shorter
journeys, although every effort will be made to serve all passengers.
Staff and their dependents who have purchased PRIV/FIP discounted
First Class fares, or a Weekend First upgrade, are entitled to partake of
the full catering offer without the need to purchase the voucher.
This information is provided by the Revenue Development Manager, First Hull Trains, Premier
House, Ferensway, Hull, HU1 3UF.
Grand Central
Grand Central are an open access operator. They have no agreement to
exchange travel facilities with the franchised Train Operating Companies
and as such Staff and FIP free and privilege rate travel facilities are not
available for use on Grand Central services.
Great Western Railway
Train From To Days Dates Barred Facilities Exceptions
Barred
13.23 Portsmouth Cardiff Friday 09/12/18 - AE X
Harbour Central 18/05/19 (Note 1)
14.23 Portsmouth Cardiff Friday 09/12/18 - AE X
Harbour Central 18/05/19 (Note 1)
Note 1: Between Portsmouth Harbour and Bristol Temple Meads only.
The following trains are extremely busy (often with passengers
standing) Monday to Friday in both STD and First accommodation
and it is strongly recommended that staff travel facilities holders use
alternative services:
16.15 London Paddington – Swansea
16.30 London Paddington – Taunton
19.00 London Paddington – Bristol Temple Meads
19.03 London Paddington – Penzance
19.12 London Paddington – Bristol Temple Meads (Fridays
only)
1219.15 London Paddington – Swansea
19.30 London Paddington – Weston-super-Mare
Active staff holders of National Rail First Class travel facilities must give
priority to fare-paying First Class customers.
Active staff holders of National Rail STD travel facilities are requested to
vacate their seats if fare-paying customers are standing.
In respect of journeys terminating at Paddington on services which
arrive between 07.15 and 09.00 and journeys departing from Paddington
between 16.30 and 19.15, holders of all staff travel facilities should only
use accommodation where spare seats are available. Whenever required
by fare-paying customers, including those joining en-route, seats should
be vacated immediately.
Catering
First class free pass facilities holders may partake of complimentary tea,
coffee, hot chocolate, water and Borders twin pack biscuits on Great
Western Railway services. However, regardless of the type of free First
Class staff travel facilities held, acceptance of other complimentary food
items, fruit juice, fizzy or alcoholic drinks is not permitted.
Travel facilities holders who have PRIV/FIP discounted First Class
tickets, or at weekends who have purchased a Weekend First upgrade,
are entitled to partake of the full complimentary catering offer.
This information is provided by the Pricing Manager, Great Western Railway, Milford House, 1
Milford Street, Swindon SN1 1HL.
Greater Anglia
Train From To Days Dates Barred Facilities Exceptions
Barred
06.00 Norwich Liverpool Monday 09/12/18 AE XY
Street - Friday - 18/05/19 (Note 1)
06.24 Norwich Liverpool Monday 09/12/18 AE XY
Street - Friday - 18/05/19 (Note 1)
13Note 1: This restriction applies only to staff making journeys between
Manningtree or Colchester and London and vice versa. However, owing
to capacity issues holders travelling from Ipswich are asked to avoid
using the above trains where possible. Alternative services starting
from Ipswich are the 06.29, 06.58 and 07.38, or the 07.17 (starting at
Stowmarket).
Staff travel holders are also respectfully asked to avoid travelling in
First Class accommodation on the following services (Mon-Fri):
08.30 Norwich to Liverpool Street (south of Ipswich)
17.50 Liverpool Street to Norwich
On all other services, holders of First and STD Class free and privilege
travel facilities are asked only to occupy seats that are not required by
fare-paying passengers. If at any point during the journey seats become
required by fare-paying passengers, staff are requested to vacate them
immediately. This ruling does not apply to retired staff.
Reservations
Active staff and dependants must not make First or STD seat reservations
on any service booked to arrive in London before 10.00, or to depart
London between 16.00 and 19.00 (inclusive) on Mondays to Fridays.
Catering
The complimentary refreshments served in First Class or from the
café bar on InterCity services are not available to staff travel holders
regardless of the level of facilities held.
This information is provided by the Head of Revenue, Greater Anglia, Floor 11, One Stratford Place,
Montfitchet Road, London E20 1EJ.
London North Eastern Railway
There are no restrictions to users of free and privilege rate travel
facilities.
Holders of First Class and STD free and privilege travel facilities may
use respective accommodation whenever there are seats unoccupied
by fare-paying passengers. If during the journey the seat is required by
fare paying passengers, staff are requested to vacate them immediately.
This ruling does not apply to retired staff.
14Fare-paying passengers should be allowed to occupy their choice of
seats first.
Trains starting/terminating at Glasgow, Edinburgh, Aberdeen and
Inverness are exceptionally busy, especially during school holidays and
whenever possible, these trains should be used only by staff who are
travelling to/from stations north of Newcastle.
Reservations
Active staff and dependants must not make First Class seat reservations
on Mondays to Fridays.
Additionally, active and retired staff and dependants must not make STD
seat reservations from Peterborough or Stevenage to London arriving
before 09.40, nor from London to Stevenage or Peterborough 16.25 -
18.05 inclusive, Mondays to Fridays.
Catering
First Class free travel facilities holders may partake of tea, coffee, water,
fruit juice, biscuits and savoury snacks. However, regardless of the type
of free First Class staff travel facilities held, acceptance of complimentary
food, fizzy or alcoholic drinks is not permitted unless a catering voucher
has been purchased in advance from the designated member of on-
train staff. In all cases the voucher should be handed to the member of
the on board crew before ordering or accepting food or drink. A voucher
costs £5.00 per person and no child discounts are available. Vouchers
purchased on one train are not valid for use on another.
Holders who have purchased Staff/FIP Privilege First Class fares, or at
Weekends who have purchased a Weekend First upgrade are entitled to
partake of the offer without the need to purchase the voucher.
For further information please contact: Nigel Cross, London North Eastern Railway Pricing and
Revenue Management Support, East Coast House, Skeldergate, York, YO1 6DQ.
London Northwestern Railway
See entry for West Midlands Trains
15Scotrail
There are currently no specific First Class restrictions on free and
privilege travel facilities on any ScotRail service
Active staff and dependants are reminded of the following:
• Wherever possible staff travel facilities holders should seek to
travel on lightly loaded trains
• When this is not possible and travel is undertaken on a
crowded train, it is expected that staff travel facilities holders
should stand back to allow fare-paying passengers to obtain
seats
• Failure by staff travel facilities holders to take this action will
result in consideration being given to the imposition of a travel
restriction on the service(s) in question
Specifically, we would encourage First Class staff travel facilities holders
to take note of the above on the following services:
• Glasgow Queen Street – Edinburgh Waverley (and vice
versa) express services departing between 07.00 and 08.00,
and between 17.00 and 18.00
• Glasgow Queen Street - Aberdeen services departing 07.39,
16.42 and 17.41.
This information is provided by the Revenue Development Team, ScotRail, Atrium Court, 50
Waterloo Street, Glasgow, G2 6HQ.
Southeastern
Southeastern asks you to be pro-active in considering their First and
STD Class fare paying passengers by allowing them to take their seats
first. Where fare paying passengers are standing, please offer to give up
your seat. This does not apply to retired staff.
This information is provided by the Passenger Services Director, Friars Bridge Court, 41-45
Blackfriars Road, London SE1 8PG.
16Southern, Gatwick Express, Thameslink
and Great Northern
There are no specific restrictions on Southern, Gatwick Express,
Thameslink and Great Northern services.
However you are asked to be pro-active in considering fare paying
passengers by allowing them to take their seats first. Where a train has
passengers standing, rail staff are requested to give up their seats for
fare paying passengers. This does not apply to retired staff.
This information is provided by the Pricing Manager, Govia Thameslink Railway, 2nd Floor,
Monument Place, 24 Monument Street, London EC3R 8AJ.
South Western Railway
Train From To Days Dates Barred Facilities Exceptions
Barred
06.15 Portsmouth Waterloo Monday 09/12/18 - AE XY
Harbour - Friday 18/05/19 (Note 1)
Note 1: Restriction applies between Haslemere and Waterloo (including
all intermediate stations). This service is free of restrictions between
Portsmouth Harbour and Haslemere, but staff travel facilities holders (as
outlined above) need to de-train at Haslemere onto alternative services
to continue their journey.
Active holders of First Class free travel facilities are requested to give
priority to fare paying passengers on peak period services and to
relinquish First Class seats if fare-paying passengers are standing. This
does not apply to retired staff.
This information is provided by the Pricing Manager, South Western Railway, Friars Bridge Court,
41-45 Blackfriars Road, London SE1 8NZ.
17TransPennine Express
There are no restrictions to free and privilege travel facilities, however
the following should be noted:
Active staff holders of First Class travel facilities are advised that First
Class accommodation should only be used where seats are available.
These seats should be vacated whenever required by fare paying
customers.
Active staff holders of STD Class travel facilities are requested to vacate
their seats if fare paying customers are standing.
Reservations
First Class seat reservations for active staff and dependants are not
permitted.
This information is provided by the Pricing Manager, TransPennine Express, 7th Floor,
Bridgewater House, 60 Whitworth Street, Manchester M1 6LT.
Transport for Wales
There are no specifically restricted services. However, holders of
active First Class staff travel facilities are advised that Business Class
accommodation should only be used where seats are available. These
seats should be vacated whenever required for fare paying customers.
Business Class seat reservations for active staff are not permitted.
Catering
On a limited number of services free meals are offered in Business Class
accommodation. Holders of First Class travel facilities are not permitted
to accept these. However meals can be purchased on the day of travel
from the catering staff. Where seats are available, and only on the trains
where this service is offered, holders of STD Class travel facilities may
travel in Business Class accommodation upon payment of the relevant
Upgrade for the journey being made and meals will be included.
This information is provided by the Head of Revenue, Transport for Wales Rail Services, St.
Mary’s House, 47 Penarth Road, Cardiff, CF10 5DJ.
18Virgin Trains West Coast
Train From To Days Dates Barred Facilities Exceptions
Barred
16.43 Euston Edinburgh Monday 09/12/18 - D X
- Friday 18/05/19 (Note 1)
Note 1: Restriction only applies to holders boarding the service at Euston
and alighting at Milton Keynes.
There are no restrictions to users of free and privilege rate travel
facilities on any other Virgin Trains West Coast service. However, the
following trains are extremely busy (often with passengers standing) in
both STD and First Class accommodation Monday to Friday, and it is
strongly recommended that staff travel facilities holders use alternative
services:
19.00 Euston - Manchester Piccadilly
19.03 Euston - Birmingham New Street
19.07 Euston - Liverpool Lime Street
19.10 Euston - Holyhead
19.30 Euston – Glasgow
Active staff holders of National Rail First Class travel facilities must give
priority to fare-paying First Class customers.
Active staff holders of National Rail STD travel facilities are requested to
vacate their seats if fare-paying customers are standing.
Lounge access
Holders of National Rail and Virgin Trains First Class staff travel facilities
are not permitted to use the First Class lounge at London Euston on
Thursdays and Fridays between 17.00 and 20.00. At all other times
admittance is at the discretion of lounge staff.
Catering
First Class travel facilities holders may partake of complimentary tea,
coffee and soft drinks on West Coast services. However, regardless of
the type of staff travel facilities document held acceptance of alcohol or
complimentary food is not permitted.
19Staff pass holders may purchase a catering voucher (currently £5) from
the Shop. The catering voucher can only be used on the train on which it
was purchased. This can be presented to the crew in First Class for the
full First Class menu offering for the train you are travelling on, excluding
alcoholic drinks.
This information is provided by the Head of Revenue and Analysis, Virgin Trains, North Wing Offices,
Euston Station, London, NW1 2HS.
West Midlands Railway
See entry for West Midlands Trains
West Midlands Trains
There are no specific train service restrictions applicable to users of
free and privilege travel facilities on West Midlands Trains services
(branded West Midlands Railway and London Northwestern Railway).
However, the following should be noted:
• Active staff holders of First Class travel facilities are advised
that First Class accommodation should only be used where
seats are available. These seats should be vacated whenever
required by fare paying customers. This does not apply to
retired staff.
• Active staff holders of STD Class travel facilities are requested
to vacate their seats if fare paying customers are standing.
This does not apply to retired staff.
This information is provided by the Pricing Manager, West Midlands Trains, 134 Edmund St,
Birmingham, B3 2ES.
Eurostar International Ltd
FIP fares are subject to availability, (this is limited between 17.30 and
19.00 on Fridays) and staff are reminded that the further in advance the
FIP tickets are booked the greater the choice of trains available.
Details of the fares are available on the RST website at https://www.
raildeliverygroup.com/rst/offers.html
20Shipping Services
Caledonian MacBrayne
Travel facilities are available only to staff who entered the service
prior to 1 January 1971 and only on the routes listed below.
Reduced rate travel facilities are available to all eligible active and retired
staff on these services upon presentation of a valid undated Staff Travel
Card at the Company’s booking offices.
Free travel facilities, obtained by use of a dated Staff Travel Card, are
granted to all eligible active and retired staff on routes 13 – 15 only.
On routes 1 – 12 free travel is granted only to eligible active salaried staff
who should make an application for specific journeys (maximum 2 per
annum) to their usual travel facilities administration point.
1. Ullapool - Stornoway
2. Uig - Tarbert
3. Uig - Lochmaddy
4. Mallaig - Armadale
5. Oban - Craignure
6. Oban - Castlebay
7. Oban - Lochboisdale
8. Oban - Coll
9. Coll - Tiree
10. Oban - Tiree
11. Oban - Colonsay
12. Kennacraig - Islay
13. Ardrossan - Brodick
14. Wemyss Bay - Rothesay
15. Gourock - Dunoon
Note: Route 15 (Gourock - Dunoon) is operated by Argyll Ferries
21Isle of Man Steam Packet Company
The Isle of Man Steam Packet has requested that all active and retired
staff who are entitled to free/discounted travel on their services make
reservations in advance of travel. This is to avoid disappointment at
not being able to board owing to the ship having insufficient space for
privilege rate passengers.
P&O Ferries
Foot passengers can only travel between the hours of 08.25 - 19.15
on P&O Ferries services from Dover and between 06.45 - 21.45 from
Calais.
Port Taxes
Port taxes are payable on P&O Ferries services in each direction:
Route Adult Child (4-15 yrs)
Dover - Calais £3.00 £3.00
You can book via the P&O Ferries Contact Centre on 01304 44 88 88.
The Contact Centre is open daily from 07.30 until 21.00 (22.00 from
Easter to September).
Stena Line Ltd. - SLL
Passengers should report at least 45 minutes prior to departure on all
routes except Belfast - Liverpool where check-in is at least 90 minutes
prior to departure.
The following routes tend to be exceptionally busy throughout the
Summer months, Christmas, New Year, Easter, Halloween and Bank
Holiday periods.
• Cairnryan - Belfast
• Fishguard - Rosslare
• Holyhead - Dublin
• Liverpool - Belfast
22All free and concessionary travel holders must have the correct
documentation before travelling.
All Stena Line services are single class
Reservations are compulsory on all sailings - Anyone wishing to
travel should telephone Stena Line in advance on 08448 471471 to
make a booking. It is recommended that bookings are made as early
as possible throughout the year as space for concessionary travel is
subject to availability. An alternative sailing can however be requested if
the first choice sailing has no space left for concessionary travel. Please
note that bookings cannot be made at the Port on the day of departure.
Vehicles - Stena Line operate a pricing structure in which fares are
generally cheaper the earlier the booking is made. As such the 50%
discount available to staff for conveyance of vehicles will be on the flexi
fare available at the time of booking.
Port Taxes – these are payable on Stena Line services in each
direction:
Route Adult Child (4-15 yrs)
Fishguard - Rosslare £5.00 £3.00
Rosslare - Fishguard €7.00 €4.00
Holyhead - Dublin £5.00 £3.00
Dublin - Holyhead €7.00 €4.00
Cairnryan - Belfast £5.00 £3.00
Liverpool - Belfast £15.00 £13.00
Belfast - Liverpool £15.00 £13.00
HARWICH-HOOL OF HOLLAND (Stena Line BV - FIP International
Coupon Tickets)
Route Adult Child (4-15 yrs)
Harwich - Hook of Holland £5.00** £3.00**
**Only if obtained at Harwich
Cabins, Stena Plus and Meals can also be pre-booked at brochure prices
which can be found at www. stenaline.co.uk
23Wightlink - Isle of Wight
Travel facilities are available only to staff who entered the service
prior to 1 April 1985.
There are no restrictions on the use of free and privilege travel facilities
by eligible staff as foot passengers on Wightlink services during the
Winter 2018 timetable.
24Leisure Railways
East Lancashire Railway
Privilege fares are not available on the following events:
• Santa Specials - 24 November to 24 December 2018
Privilege fares remain valid as normal on all other trains operating on
these dates.
Mid Hants Railway (Watercress Line)
Staff Privilege Fares are not available on the following:
• Santa Specials – 1 to 24 December 2018 inclusive
North Yorkshire Moors Railway
On normal operating days concessionary fares will be calculated at 75%
discount. To obtain this discount staff travel holders must present their
National Rail Staff Travel Card or TOC Privilege Card at a NYMR station
ticket office. Privilege rate tickets cannot be purchased on the train.
Concessionary fares are not available on our Pullman Dining Trains,
selected NYMR services on the ESK Valley Line to Battersby, Santa
Special Trains and other special events. Please check with the NYMR
before travel for our special event dates.
Swanage Railway
Privilege fares are not available on the following events:
• Dining Trains and Driver Experience - All Dates
• Santa Specials 1, 2, 8, 9, 15, 16, 20 - 24 December 2018
• Christmas Belle 8, 9, 15, 16, 22, 23, 24 December 2018
• Winter Warm Up 28 December 2018
• Spring Steam Gala 29 - 31 March 2019
• Diesel Gala 10 - 12 May 2019
25You can also read
