Workers' Rights A guide for full-time and part-time workers - Usdaw

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Workers' Rights A guide for full-time and part-time workers - Usdaw
Workers’ Rights
A guide for full-time and
part-time workers

                   #LegalPlus
Workers' Rights A guide for full-time and part-time workers - Usdaw
Contents
1.   Basic Rights for Everyone                                 2

2.   Rights for Part-time Workers                             9

3.   Discrimination in the Workplace                          10

4.   Maternity and Parental Rights                            12

5.   Family Friendly Rights                                   16

6.   Fixed-term Contracts                                     20

7.   Sunday Working Rights                                    21

8.   State Benefits                                           23

9.   Usdaw’s Legal Plus – Looking After You and Your Family   24
1

Introduction
This guide to your employment and benefit rights
contains useful information for all Usdaw members.
It can’t cover everything so contact your local Usdaw
office for more information.

If you need help, contact:                 You will also have contractual rights
                                           in addition to these statutory rights.
  Your rep at work.
                                           These contractual rights may be better
  Your Area Organiser.                     than the state minimums and provide
  The Legal Department at                  better cover because of the agreements
  Head Office.                             Usdaw has negotiated with your
                                           employer.
The rights contained in this booklet are
the basic state minimums and are           Whatever your hours and wherever you
called statutory rights.                   work, Usdaw will voice your concerns
                                           and stand up for your rights!
                                           Some information in this booklet will
                                           change each year – mostly in April.
                                           Make sure you have the latest copy.
2

    1 Basic Rights for Everyone
    Rights from the day                        Itemised pay statement.
    you start work                             Unlawful deductions from wages.
    You are entitled to the following          Dismissal because of pregnancy.
    statutory rights and protection from the   Written reasons for dismissal during
    day you start work – it does not matter    pregnancy/maternity leave.
    how many hours a week you work:
                                               Time-off for antenatal visits.
      Equal pay/equal value.                   52 weeks’ maternity leave for all
      Sex discrimination/harassment.           women.
      Gender reassignment discrimination.      Sunday working rights.
      Sexual orientation discrimination.       Dismissal/victimisation for enforcing
      Discrimination on grounds of             a statutory right.
      religion/belief.                         National Minimum Wage (NMW).
      Age discrimination.                      Time-off for holidays and breaks.
      Discrimination against part-time         Dismissal/victimisation for
      workers.                                 whistleblowing.
      Racial discrimination/harassment.        Pension Trustees victimisation.
      Disability discrimination/harassment.    Pregnancy and maternity
      Victimisation for trade union            discrimination.
      membership/activity.                     Marriage and civil partnership
      Victimisation for health and safety      discrimination.
      activity.                                Time-off for family emergencies.
      Time-off for trade union activities/
      duties.
Legal Plus Workers’ Rights                  3
                                          Section 1 – Basic Rights for Everyone

Rights which depend                       Working time, breaks
on service                                and holidays
                                          Most people have the following
Right                       Service       statutory minimum rights to time-off,
Written statement           Two months    rest breaks and paid holiday:
of terms                                    5.6 weeks’ paid holiday a year (28
Statutory                   Six months      days for someone working a five day
maternity pay                               week).
                                            Part-time workers are entitled to
Paternity leave             Six months
                                            the same level of holiday pro-rata
and pay
                                            (so 5.6 x your normal working week).
Shared parental leave       Six months
                                            A 20 minute break when the working
and pay
                                            day is more than six hours.
Unpaid parental leave       One year
                                            A rest period of 11 hours between
Written reasons             Two years       working days.
for dismissal                               A ceiling of an average of eight hours’
Unfair dismissal            Two years       night work in every 24 hours.
Redundancy                  Two years       Free health assessment for night
payment                                     workers.
Guaranteed lay-off pay      One month       A rest period of 24 hours in a seven
                                            day period.
Medical suspension pay      One month
                                            A ceiling of 48 hours on the
                                            maximum average working week.
Statutory rights you are entitled to      Usdaw collective agreements and your
fall into two categories:                 contract may give you better rights to
– Rights which you are entitled to from   holidays and breaks.
  the day you start work.                 If your employment ends for any reason
– Rights which depend on length of        including dismissal, you are entitled to
  service.                                accrued statutory holiday pay.
The listed rights depend on the length    Special rules apply to Road Transport.
of service but it does not matter how     Please refer to the Usdaw Drivers’
many hours per week you work (see         Handbook.
table above).
4

    Trade union rights                             Apprentices 19+ who are in the
                                                   second year of apprenticeship will be
    Everyone has:                                  paid the rate for their age group.
      The right to join a trade union.           The legal National Living Wage is not
      The right to take advice from their        the same as the real Living Wage, as set
      union.                                     by the Living Wage Foundation. This
      The right to participate in a trade        currently stands at £10.85 per hour in
      union.                                     London and £9.50 per hour across the
                                                 rest of the UK. The real Living Wage is
      The right to be accompanied by a           independently calculated, and is based
      union rep.                                 on the amount needed for a decent
                                                 standard of living.
    The National Minimum
    Wage and the Living Wage                     The real Living Wage is voluntary, and
                                                 employers who agree to pay it can
    Usdaw was one of the main unions that        become accredited by the Living Wage
    campaigned for the introduction of the       Foundation.
    National Minimum Wage (NMW) in the
    1980s and 1990s. It was introduced by        However, the National Minimum Wage
    the Labour Government in 1999 and            is legally enforceable and employees
    provides a legal safety net for the vast     can report their employer to the Pay
    majority of UK workers.                      and Work Rights Helpline if they think
                                                 they are being underpaid. Employers
    In April 2016, the Government                face a fine if they are found to be
    introduced a National Living Wage            underpaying and employees can claim
    for workers aged 23 and over, which          back pay too. This applies equally to
    is currently £8.91 per hour. Like the        the statutory National Living Wage.
    Minimum Wage, it is illegal to pay any
    worker over 23 less than this amount,        Usdaw members who have a query
    per hour.                                    about their pay rates should contact
                                                 their Union rep.
    		                                   April
    		                                   2021
      Aged 23 and over                   £8.91
      Aged 21-24                         £8.36
      Aged 18-20                         £6.56
      Under 18                           £4.62
      Apprentices under 19 (or 19        £4.30
      and over who are in the first
      year of apprenticeship)
Legal Plus Workers’ Rights                5
                                           Section 1 – Basic Rights for Everyone

Contract of employment                     9. Pension rights.
Every worker has a contract of             10. Collective agreements.
employment. It is not always written       11. Job title/brief job description.
down in one document. Sometimes it         12. Period of employment if temporary.
is not written down at all.
                                           13. A note specifying disciplinary
Contract terms                                 and grievance procedure.
The terms and conditions of your           14. Place of work.
employment may be changed by
negotiation. Many employees have           Changing contract terms
better rights under their contracts than   Your employer can only change your
the statutory minimums because of          contract terms if you agree.
the agreements which Usdaw has             If your employer tries to force upon
negotiated. Make sure you tell your        you new terms which you do not
Usdaw rep and negotiators what you         accept, you must take immediate steps
want and give them your full support.      to protect your interests by lodging
                                           a grievance with the employer and
Statement of written terms                 notifying your Usdaw rep. Changes
Every worker has the right to have         which you have not agreed and that
their main contract terms written down     result in a cut in pay may mean an
in a statement of terms and conditions     unlawful deduction from wages.
within two months of starting work.        Changes in hours or shift patterns
The statement must include particulars     which are particularly hard for women
of:                                        with families to manage may be indirect
1. Name of employer and employee.          sex discrimination. Changes which you
                                           have not agreed may be a breach of
2. Date employment began or when           contract.
   continuous employment began.
3. Rate of pay.                            Statement of change in terms
4. Payment intervals.                      When any of these main terms are
5. Hours of work.                          changed, your employer must provide
                                           you with a written statement of the
6. Holidays and holiday pay.               change within a month. Check any
7. Sickness and sick pay.                  such statement carefully.
8. Notice entitlement.
6

    Minimum period of notice               What to do in cases of
    If your employment is terminated you   dismissal, discrimination
    are entitled to the following period   or redundancy
    of paid notice from your employer
    depending on your length of service.   Whatever your hours or your length
                                           of service, these are the steps you
                                           should follow:
    Service                     Notice     1. Act fast

    4 weeks to 2 years          1 week        Both employment tribunal
                                              procedures and company
    2-3 years                   2 weeks       procedures have strict time limits.
    3-4 years                   3 weeks    2. Contact Usdaw
    4-5 years                   4 weeks       Your Usdaw rep or Area Organiser
    5-6 years                   5 weeks       will help and advise you throughout.
                                              You have a statutory right to have
    6-7 years                   6 weeks       an Usdaw rep with you.
    7-8 years                   7 weeks    3. Written reasons
    8-9 years                   8 weeks       Immediately ask your employer for
    9-10 years                  9 weeks       written reasons if you’re dismissed.
    10-11 years                 10 weeks   4. Get Usdaw legal assistance
    11-12 years                 11 weeks      Contact your local office and ask for
                                              a Member Pack.
    Over 12 years               12 weeks
                                           5. Follow company procedure
    You are entitled to full pay for the      If you have a grievance about your
    statutory notice period, even if you      treatment or working conditions,
    are off sick or on maternity leave.       you should send a written grievance
                                              to your employer. You must also
    These are the minimum periods.            follow the company grievance
    Your contract may give you the right      procedure and attend all hearings.
    to longer notice.
                                              If you are disciplined or dismissed,
                                              you should appeal under the
                                              company procedure.
                                              If you do not follow the procedures,
                                              the tribunal can cut your
                                              compensation.
Legal Plus Workers’ Rights                  7
                                             Section 1 – Basic Rights for Everyone

6. Notify Acas of intention to make a           If time is running out, do it yourself
   claim                                        and send it off (keep a copy if
   Contact Acas on 0300 123 11 00 to            possible). The form can be changed
   notify them of your intention to             later but not put in late. Make sure
   make a claim and to obtain an Early          it goes in within the time limits
   Conciliation Certificate reference           (usually three months from date of
   number for your ET1. Please refer to         dismissal).
   our Early Conciliation Factsheet for         There are three ways you can issue
   further information.                         your claim:
7. Get Form ET1                                 1. Complete the ET1 form through
   This is the Employment Tribunal                 the gov.uk website.
   Claim Form. You can get one from             2. By post to the Central Tribunal
   your local Jobcentre Plus Office or             Office for England and Wales:
   download one from the website:                  Employment Tribunal Office,
   www.gov.uk/employment-tribunals                 PO Box 10218, Leicester LE1 8EG.
   /make-a-claim                                   There is a different address for
   You can also make an online                     Scotland: Employment Tribunals
   application through the website.                Central Office, PO Box 27105,
                                                   Glasgow G2 9JR.
8. Submit Form ET1
                                                3. By handing in your ET1 in person
   It is your responsibility to submit             at one of the designated regional
   the ET1 claim form within the time              offices.
   limits.
                                             9. Keep Usdaw informed
   You must have an Acas certificate in
                                                Always tell your Usdaw rep what
   order to submit your ET1.
                                                you’re doing. Usdaw will help at
   If we receive your completed                 each stage.
   Member Pack in good time and
   assistance is granted the Union may
   be able to assist in drafting your ET1.
8

    Grievance and disciplinary
    procedures
    We’ll try to settle the problems using
    your usual company procedures. By
    law, your employer must allow your
    Usdaw rep to come with you to all
    disciplinary and grievance hearings.
    If we can’t sort out the problem this
    way, your Usdaw team will advise you
    about taking the case further.
    Our full-time officials (Area Organisers)
    and the Usdaw Legal Department also
    provide advice and representation in
    employment tribunal cases.
    Tribunal claims must be lodged within
    strict time limits – normally three
    months less one day from the date
    of dismissal or cause of complaint.
    You are responsible for making your
    claim in time, so speak to your Usdaw
    rep as soon as you know you have a
    problem. Make sure you always follow
    the company grievance and appeal
    procedures.
    For help and advice about any
    employment problem, you can either
    contact your Union rep, call the Usdaw
    Helpline on 0800 030 80 30 or visit the
    Usdaw website www.usdaw.org.uk
9

2 Rights for Part-time Workers
The Part-time Workers’ Regulations      Auditing contract terms
prohibit discrimination against
part-time workers.                      Now is the time to look at your contract
                                        of employment and works’ rules.
Part-time workers must be treated no    Part-time workers should not be treated
less favourably (on a pro-rata basis)   less favourably than full-time workers.
than full-time workers in all matters   Less favourable treatment could be
including:                              a breach of the Part-time Workers’
  Rates of pay.                         Regulations and/or sex discrimination.
  Overtime.                             Take up any concerns through your
                                        Usdaw reps. You may be able to put
  Contractual sick pay.
                                        change on the negotiating agenda,
  Contractual maternity pay.            raise a grievance, or take a case to an
  Company pensions.                     employment tribunal.
  Access to training.
                                        Part-time workers
  Holidays and parental leave.          and pensions
  Redundancy.
Contact Usdaw for further details on    Access to a Pension Scheme
the above rights.                       You cannot be refused entry to your
                                        Company Pension Scheme because
                                        of the hours you work.
                                        If you are, or have been in the past,
                                        you should contact the Pensions Section
                                        in Usdaw’s Legal Department on
                                        0161 249 2440.
10

     3 Discrimination in the Workplace
     The Equality Act came into force on        2. The Equality Act covers the
     1 October 2010 in England, Scotland           same groups of people that were
     and Wales.                                    protected by equality law before. It
                                                   stops people being unfairly treated
     1. In October 2010 all nine major
                                                   on the following grounds:
        pieces of equality law including the
        Disability Discrimination Act and            Age.
        the Sex Discrimination Act were              Disability.
        replaced by a law called the Equality
                                                     Gender reassignment (protecting
        Act. Almost all of what the previous
                                                     transgender members from
        laws said about protection from
                                                     discrimination).
        discrimination and rights to fair and
        equal treatment stay the same. This          Race.
        section outlines the main ways in            Religion or belief.
        which the Equality Act has changed
                                                     Sex.
        and improved the old law.
                                                     Sexual orientation.
                                                     Marriage and civil partnership.
                                                     Pregnancy and maternity.
Legal Plus Workers’ Rights                   11
                                            Section 3 – Discrimination
                                            in the Workplace

3. As well as bringing all equality laws       Transgender members no longer
   into one place and making the law           need to be under medical
   more consistent, the Equality Act           supervision to be protected
   also strengthens rights, particularly       from discrimination. This means
   for disabled workers. See Usdaw’s           that a man who decides to live
   leaflet Supporting Disabled                 permanently as a woman is
   Members (leaflet 383) for more              protected even though she may
   information about how the Equality          decide not to undergo any medical
   Act improves rights for disabled            procedures at all.
   members.                                 8. The Act restricts the kinds of
4. The Equality Act protects you from          questions employers can ask about
   being unfairly treated because you          a job applicant’s health or disability
   associate with a person who fits into       before offering them a job.
   one of the protected groups. For              Employers are still allowed to
   example, a parent who is harassed             ask health or disability-related
   because his/her son is gay will be            questions before inviting someone
   protected by the Equality Act. This is        to an interview, where they relate
   called ‘associative discrimination’.          to making reasonable adjustments
5. So this also gives greater protection         to the recruitment or interview
   for carers, such as someone caring            procedure for example, or where
   for a disabled child or relative.             they directly relate to a person’s
6. If you are unfairly treated at work           ability to carry out essential
   because someone thinks you fall               job duties. So for example, if an
   into one of the protected groups of           employer were advertising for an
   workers, even if you don’t, you are           HGV driver, questions concerning
   covered by the Equality Act. For              an ability to be able to sit for long
   example, if you are called names              periods or about any visual or
   by a colleague because they think             hearing impairment are still likely
   you are disabled (even though you             to be OK.
   aren’t) or because they think you are    9. Similar protection against
   a Muslim (even though you aren’t)           discrimination exists in Northern
   then you may be able to take action         Ireland but under different pieces of
   against them under the Equality             legislation as the Equality Act does
   Act. This is called ‘perceptive             not apply there.
   discrimination’.                         For more information and publications
7. The Act is good news for                 on discrimination, see Usdaw’s website
   transgender members (a person            www.usdaw.org.uk
   who identifies with a different
   gender from that they were
   assigned at birth).
12

     4 Maternity and Parental Rights
     Any Usdaw member who becomes                Qualifying Service
     pregnant should obtain a copy of
     Maternity and Parental Rights Guide –
     An advice guide for Usdaw Members.          Right                   Service
     It contains essential information about     Ordinary Maternity      None
     your rights and is available from your      Leave
     local Usdaw office.
                                                 Statutory Maternity     26 weeks
     The rules are complex and it is important   Pay                     at EWC*
     that you follow them carefully.
                                                 Additional              None
     This section outlines the main points but   Maternity Leave
     you will need Maternity and Parental
     Rights Guide – An advice guide for Usdaw    Paternity Leave         26 weeks
     Members to get the complete picture.                                at EWC*

     Your contract of employment may give        Unpaid Parental Leave   One year
     you better maternity leave arrangements     *EWC = Expected Week of Childbirth
     than the statutory ones set out below.
     Always check your contract terms.
     Your employer should acknowledge
     your notification of pregnancy in
     writing, telling you:
       How much leave you will get.
       When it starts.
       When you should return.
       What maternity pay you will receive.
     You should keep this letter safe. If you
     disagree with any part of it,
     contact your Usdaw rep.
Legal Plus Workers’ Rights                13
                                           Section 4 – Maternity and
                                           Parental Rights

Ordinary Maternity Leave
All women are entitled to Ordinary
Maternity Leave (OML) of 26 weeks
and Additional Maternity Leave (AML)
of 26 weeks. It does not matter how
many hours you work or what length of
service you have.
  To take advantage of OML and AML,
  you must notify your employer no
  later than the end of the 15th week
  before the week your baby is due
  (the notification week):
  – That you are pregnant.
  – When the expected week of
    childbirth will be (your employer
    can request a medical certificate).
  – When you intend to start your
    maternity leave (in writing, if your
    employer requests).
  The start of your maternity leave
  must be no earlier than the 11th         Additional Maternity
  week before the expected week of
  childbirth.
                                           Leave
                                           All women are entitled to 26 weeks’
  You can change the starting or
                                           OML and 26 weeks’ AML.
  finishing dates of your leave as long
  as you give eight weeks’ notice.           AML begins when ordinary maternity
  Your employer must notify you of the       leave ends, and it runs for a further
  end date of your leave within 28 days      26 weeks (giving 52 weeks’ maternity
  of receiving your notification.            leave altogether).
                                             You can return to work before the
                                             end of AML, but you must give eight
                                             weeks’ notice.
                                             If you cannot return on the notified
                                             date because of illness, you will
                                             be considered to have ended your
                                             maternity leave but then gone on to
                                             contractual sick leave.
14

     Rights when you return                     Statutory Maternity Pay
     after maternity leave                      You are entitled to a maximum 39
     If you take only 26 weeks’ maternity       weeks’ Statutory Maternity Pay (SMP) if:
     leave you are entitled to return to          You have worked for your employer
     the same job on the same terms and           for a continuous period of at least
     conditions as if you had not been            26 weeks ending with the qualifying
     absent.                                      week – that is the 15th week before
     If you return to work after taking AML       the expected week of childbirth.
     and there is some reason why it is not       Your average pay in the eight weeks
     reasonably practical for your employer       up to and including the qualifying
     to take you back in your original job,       week has been not less than the
     you are entitled to be offered suitable      lower earnings limit for National
     alternative work.                            Insurance Contributions, which is
     If you wish to vary your working pattern     £120 from April 2021.
     on return from maternity leave, you          You have properly notified your
     have the right to request a flexible         employer of the start date of your
     working pattern (see page 18).               maternity leave with medical
                                                  evidence of pregnancy (for example,
     Dismissal                                    a medical certificate).
     You cannot be dismissed or selected        If you qualify then the first six weeks of
     for redundancy because of pregnancy        SMP are paid at 90% of your average
     or maternity leave, or unlawfully          weekly earnings; the remaining weeks
     denied the right to return. In such        are paid at 90% of your average weekly
     circumstances you may claim unfair         earnings or the ‘standard rate’ currently
     dismissal, sex discrimination or breach    £151.97 per week, whichever is lower.
     of specific maternity rights.
     If you are made redundant during
     maternity leave, your employer should
     give you first refusal of any vacancy/
     alternative jobs.
     Dismissal for exercising any of the
     family friendly rights is automatically
     unfair.
Legal Plus Workers’ Rights   15
                                          Section 4 – Maternity and
                                          Parental Rights

Maternity Allowance
If you do not qualify for SMP, you may
get Maternity Allowance (MA) for a
maximum of 39 weeks.
In order to qualify you need to have
worked for 26 weeks of the 66 weeks
before your baby is due (this is known
as the test period). The weeks do not
need to be consecutive or for the same
employer. You do not need to work
full-time as long as you have earned an
average of £30 per week.
MA is paid at 90% of your average
weekly earnings or the ‘standard
rate’ currently £151.97 in April 2021,
whichever is lower.
16

     5 Family Friendly Rights
     Ordinary Paternity Leave                   Statutory Paternity Pay
     If you are a new father or the partner     Ordinary Statutory Paternity Pay is paid
     of the mother of a new baby and have       for two weeks at a flat rate of £151.97
     worked for the same employer for           in April 2021). If you earn less than the
     26 weeks (by the 15th week before          flat rate, you will be paid 90% of your
     your baby is due) you have the right       average earnings instead.
     to two weeks’ paternity leave. This
                                                  To qualify you must have worked for
     right is called Ordinary Paternity Leave
                                                  the same employer for 26 weeks by
     (OPL) and is also available to same sex
                                                  the 15th week before the baby is due
     parents. You may also be entitled to
                                                  (or if adopting by the week you are
     Statutory Paternity Pay. This includes
                                                  matched with the child); and
     those adopting a child.
                                                  Have average earnings of £120 before
                                                  tax from April 2021.
Legal Plus Workers’ Rights                 17
                                           Section 5 – Family Friendly Rights

Shared parental leave                      Adoption pay is 90% of average weekly
                                           earnings for the first six weeks and
Under a system introduced in 2014,         the remaining 33 weeks are paid at a
eligible parents can choose how they       flat rate of £151.97 from April 2021. To
share care of their child in the first     qualify you must earn not less than
year after birth. Mothers have to take     the lower earnings limit for National
at least the initial two weeks of leave    Insurance Contributions; £120 from
following the birth. Following that they   April 2021.
can choose to end maternity leave
and the parents can opt to share the       Parental leave
remaining leave.
                                           Both mothers and fathers of young
Adoption leave                             children have the right to take unpaid
                                           leave to look after them. You must have
Ordinary               26 weeks paid       at least one year’s service.
Adoption Leave                             You can take four weeks a year, up to a
Additional             13 weeks paid/      total of 18 weeks per child.
Adoption Leave         13 weeks unpaid     You must give your employer 21 days’
Paternity Leave        2 weeks paid        notice before the intended start date.

Unpaid Parental        18 weeks unpaid       Parents must take their leave by their
Leave                                        child’s 18th birthday.

                                           Dependants leave
When a couple adopts, only one parent
                                           All employees are entitled to take a
has the option of ordinary and
                                           reasonable amount of unpaid time-off
additional adoption leave. The other
                                           to look after dependants in an
parent may take paternity leave. Both
                                           emergency.
may take parental leave. Both have
employment protection rights.
18

     The right to flexible                    Flexible working includes a request
                                              to change the hours you work, to
     working                                  change the times you are required to
     All employees can apply to their         work, or to work from home.
     employer to work flexibly. Employers
                                              If your employer agrees to the
     have a duty to consider an application
                                              request for flexible working, the new
     seriously.
                                              working arrangement becomes a
     To take advantage of this right, you     permanent change to your contract.
     must have worked for the same            If you wish to make the flexible
     employer continuously for at least       arrangement temporary, you must
     26 weeks.                                make that clear and specifically agree
                                              to revert to the original or other
       You cannot apply to work flexibly if
                                              terms.
       you have made another application
       in the previous 12 months. If you      You should discuss your request and
       think you will need more than one      the reasons for it with your Usdaw
       change in the year ahead, build that   rep before asking for a change, or if
       into your request so that all phases   there is a refusal.
       are covered.
       You cannot apply to work flexibly
       if you are an agency worker, but you
       can ask for a change in your hours
       of work.
Legal Plus Workers’ Rights           19
                                          Section 5 – Family Friendly Rights

A tribunal cannot normally
investigate the rights and wrongs of a
refusal, only whether the procedure
has been properly followed.
Maximum compensation for a failure
to comply is eight weeks’ pay.
Flexible working rules are different in
Northern Ireland (speak to your Area
Organiser).
20

     6 Fixed-term Contracts
     The Fixed-term Contract Regulations        Employers can only defend differences
     apply to company employees. They do        if:
     not apply to contracted-out or agency
                                                  They are necessary for a very
     workers used by the company.
                                                  particular reason, or
     Fixed-term contract staff have the right     The overall package is comparable.
     to equal treatment with permanent
     staff in:                                  You cannot be kept on a fixed-term
                                                contract forever. After four years you
       Terms and conditions.                    have the right to ask to be made
       Training.                                permanent. If the employer cannot
                                                justify the continuation of a fixed-term
       Opportunities to seek a permanent
                                                contract for special reasons, you should
       post.
                                                be made permanent.
     You have the right to ask your employer
     for written reasons explaining the         Failure to renew a fixed-term contract
     differences between a fixed-term and a     is classed as a dismissal and may be
     permanent contract. Your employer has      unfair.
     21 days to reply.
21

7 Sunday Working Rights
All UK shopworkers have the right to      How to opt out of
opt out of Sunday working, unless they
only work on Sundays.
                                          Sunday shopwork
                                          If you want to opt out of Sunday
Your legal rights                         working, for any reason, you must give
All shopworkers (except Sunday-only       your employer a signed and dated
workers), irrespective of their age or    written notice saying that you no longer
length of service, have the right:        wish to work on Sunday.

  Not to be dismissed for refusing to     You do not have to give any reason.
  do shopwork on Sundays.                 You must, if required by your employer,
  Not to be selected for redundancy for   continue to work on Sundays for three
  refusing to do shopwork on Sundays.     months, unless your Usdaw rep is able
                                          to negotiate a shorter notice period.
  Not to suffer any other detriment for
  refusing to do shopwork on Sundays,     Shopworkers are entitled not to be
  for example denial of overtime,         dismissed or suffer any detriment by
  promotion or training opportunities.    their employer during the notice period.
                                          Once the notice period has ended,
You must give your                        you have the right not to do Sunday
employer three months’                    shopwork. You are protected as an
notice in order to ‘opt out’              ‘opted out’ shopworker.
This is the case unless you have
been employed continuously as a
                                          Hours of work
shopworker by your current employer       If you opt out of Sunday working, your
since before 26 August 1994. In that      employer is under no obligation to
case you need to read the section         provide you with alternative hours of
entitled ‘Protected Shopworkers’ on       work on different days. Opting out may
page 22.                                  therefore result in a decrease in your
                                          weekly wage.
                                          Ask your Usdaw rep if they will help you
                                          to negotiate different hours.
22

     After opting out                             You can refuse to do Sunday work
                                                  whatever your contract says and
     If you have opted out of Sunday              whether or not you have done
     working, you are able to opt back in at      Sunday work in the past.
     any time. However, your employer is
     not obliged to give you Sunday work.         You cannot be dismissed, disciplined
                                                  or treated less favourably because
     You still retain the right to opt out of     you refuse to work on Sunday.
     Sunday working again at any time that
     you wish, although you will need to give     If you are dismissed, disciplined or
     up to three months’ notice again.            treated less favourably you can bring
                                                  a case to an Employment Tribunal.
     Protected shopworkers                      For further information see Sunday
     If you have been employed                  Working for Shop and Betting Workers
     continuously as a shopworker in            – A guide to your rights (leaflet 278).
     England or Wales by your current           The Conservative Government’s plans
     employer since before 26 August 1994       to change the law on Sunday Trading
     (or in Scotland since 6 April 2004),       were dropped following a strong
     you are automatically ‘protected’ from     campaign by Usdaw.
     being required to work Sundays.
     If you have not signed an Opting In
     Notice, saying that you wish to do
     Sunday work, you have the following
     rights:
23

8 State Benefits
Sick pay                                   Universal Credit
Statutory Sick Pay (SSP) is administered   Universal Credit has replaced the
and paid by your employer.                 following benefits:
Your contract of employment may              Child Tax Credit.
mean that your employer also has to          Housing Benefit.
pay company sick pay in addition to          Income Support.
SSP. However, SSP is the legal minimum
sickness payment and your employer           Income-based Jobseeker’s Allowance
cannot pay you less.                         (JSA).
                                             Income-related Employment and
To qualify for SSP you must normally         Support Allowance (ESA).
earn not less than the lower
earnings limit for National Insurance        Working Tax Credit.
Contributions which is £120 per week       If you currently receive any of these
from April 2021.                           benefits, you cannot claim Universal
                                           Credit at the same time.
SSP is paid at the rate of £96.35 per
week from April 2021. You can claim
up to 28 weeks’ SSP. When it stops you
should claim other State Benefits such
as Employment and Support Allowance.
24

     9 Usdaw’s Legal Plus – Looking
     After You and Your Family
     Usdaw’s Legal Plus service                   We will log your call and check your
                                                  membership details. You will also get a
     is here to help you                          specific case number which relates to
     Legal Plus covers you for:                   this matter.
       Accidents, injuries and diseases.          If you are eligible for legal assistance
       Accidents any time and any place in        you will then be transferred to the
       the UK – not just at work or going to      Union’s solicitors who will assist you
       and from work.                             further.
       Road traffic accidents.                    What does Usdaw’s
       Work-related diseases or conditions.       Legal Plus cover?
       Slipping and tripping.                     Members are fully covered for:
       Injuries caused by violent crime or          Any accident, anywhere in the
       armed robbery.                               UK, and now also for accidents/
       Family members living with you are           injuries outside of the UK whilst on a
       also fully covered if they’re injured in     package holiday.*
       a road traffic accident.                     Members’ children, under the age of
     Fast, expert help is only a free call          18, are fully covered for any accident,
     away – 24/7. Use FirstCall Usdaw to            anywhere in the UK, and now also for
     start the process.                             accidents/injuries outside of the UK
     No forms – No fuss – No delay.                 whilst on a package holiday.*
     Call 0800 055 6333.                            Other family members living in the
                                                    same household as the member are
     We’ll need your:
                                                    fully covered if they are injured in a
       Usdaw membership number. This isn’t          road traffic accident.
       essential, but can speed up the call.
                                                  To register a new accident, injury or
       Name and address.                          disease claim, call FirstCall Usdaw on:
       Phone and email contact details.           0800 055 6333.
       Date of birth.
                                                  *Package holiday claims means accidents,
       Date of the incident.                       injuries or other personal injury claims
                                                   covered under the Package Travel, Package
                                                   Holidays and Package Tours Regulations 1992.
Legal Plus Workers’ Rights                  25
                                         Section 9 – Usdaw’s Legal Plus

Employment problems                      For help and advice about any
                                         employment problem, you can either
Usdaw reps and officials are ready to    contact your Union rep, call the Usdaw
help you resolve any type of             Helpline on 0800 030 80 30 or visit the
employment problem, including:           Usdaw website www.usdaw.org.uk
  Redundancy.                            Do not use FirstCall Usdaw for
  Dismissal.                             employment matters.

  Discrimination.                        Where assistance is granted in
                                         employment cases members will be
  Contract claims.                       sent the Employment Cases Member
  Equal pay.                             Handbook. This also contains the rules
  Family friendly rights.                on Legal Plus.
  Part-time workers’ rights.             Once legal assistance has been granted,
                                         we’ll investigate your case and regularly
  Unlawful deductions.
                                         review it to ensure you continue to
  Minimum wage.                          comply with the rules and that your
We’ll try to settle the problems using   case still has reasonable prospects of
your usual company procedures. By        success.
law, your employer must allow your
Usdaw rep to come with you to all
disciplinary and grievance hearings.
If we can’t sort out the problem this
way, your Usdaw team will advise you
about taking the case further.
26

     Free wills                                  Free advice scheme
     It’s important for your family and your     Usdaw’s Legal Plus service doesn’t
     own peace of mind that your affairs         stop when you clock off work. You’re
     are in order before you die. If you want    entitled to free advice about any
     your property/estate to pass to the         non-work related legal problem. For
     people you choose, it’s essential to        example, you may have:
     make a will. Every Usdaw member, and
                                                   To sort out probate matters when
     his or her partner, can make a will free
                                                   someone dies – this can be stressful.
     of charge through Usdaw solicitors.
                                                   Our Usdaw solicitors can provide you
     New members benefit from our free             with sympathetic and professional
     will-writing service as soon as they          advice at special, flexible rates.
     join Usdaw – saving up to £200.               Bought a car or a washing machine
     If your affairs are especially complex,       that simply isn’t up to standard and
     the solicitors may need to charge, but        the salesman refuses to do anything
     they’ll discuss this with you beforehand.     about it.
     To take advantage of our free will-           A dispute with your landlord, the
     writing service, complete our online          council, or with nuisance neighbours.
     BL4 Form at www.usdaw.org.uk/BL4              A matrimonial or other family
     or phone the Legal Department clerical        problem at home, or want advice
     team on 0161 249 2477.                        about debts.

     Conveyancing                                If there’s more legal work required after
                                                 you’ve received the solicitors’ advice,
     Buying a property is a long-term            they’ll offer you special terms.
     financial commitment and may be one
     of the most important steps in your         To benefit from these services,
     life. Our Usdaw solicitors will deal with   complete our online BL3 Form at
     all stages of your property transaction     www.usdaw.org.uk/BL3 or phone the
     professionally and efficiently, at          Legal Department clerical team on
     favourable rates for Usdaw members.         0161 249 2477.
     You’ll receive a written quotation at
     the outset, so you won’t have any
     unwelcome surprises.
Legal Plus Workers’ Rights                 27
                                             Section 9 – Usdaw’s Legal Plus

                                               Legal help will not be granted to
Legal Plus rules                               family members who should have
 You must be a member of Usdaw                 been an Usdaw member.
 at the time of the incident you are
                                               Cases are only supported to a trial
 claiming for.
                                               or hearing if they have reasonable
 Your contributions must remain fully          prospects of success and no
 paid-up throughout the case.                  reasonable offer of settlement has
 You must co-operate with Usdaw and            been made.
 its solicitors and follow their advice.       Family members must follow the
 You must not deliberately mislead             same rules.
 or give Usdaw and/or your                     In any event, legal assistance is at
 representative false information.             the discretion of the Union.
 Your claim must not be                      You’ll find these rules in detail in the
 fundamentally dishonest.                    Legal Plus Members’ Handbook, which
 You must not take advice from other         our solicitors give to members when
 legal advisers at the same time.            they start an injury claim. You can also
                                             see the Members’ Handbook on the
 You will not be supported in bringing
                                             Usdaw website.
 cases against the Union, its reps or
 staff, or in matters that are in conflict
 with the Union or its policies.
 You will not be supported if the
 incident/accident is a consequence
 of your own neglect of duty,
 misconduct or criminal act.
28

     Notes
Legal Plus Workers’ Rights       29
        Section 9 – Usdaw’s Legal Plus

Notes
If you have a problem and need help or advice or want to join
                           the Union, contact your Union rep

                                          or write to
                         Usdaw, 188 Wilmslow Rd
                           Manchester M14 6LJ
             (Mark the envelope for the attention of the Legal Department
                      for more detailed legal or pension advice.)

                                or ring the Usdaw Helpline
                                 0800 030 80 30
                                or visit the Usdaw website
                      www.usdaw.org.uk/legalplus

Stock photography. Posed by models.

April 2021           Published by Usdaw, 188 Wilmslow Road, Manchester M14 6LJ   Lft 211
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