Yorkshire Conference LEEDS | 31 JANUARY 2019 - CPD - NAEA Propertymark
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CPD
@PropertymarkUK
@naea_uk
@arla_uk 7 hours
Yorkshire Conference
LEEDS | 31 JANUARY 2019
Thank you to our sponsor
Sponsored by:
PROGRAMME *
MORNING AFTER LU NCH
8:45 Networking 13:30 Choose your session...
EMPLOYEES
9:30 Welcome
Surviving your first 12 months as manager
9:35 Vouch – Sponsor What skills do you need in your first year as a
Kevin Gaskell manager? Find out how to effectively manage
your staff, your time and most importantly your own
wellbeing. Paul Jager
9:50 Winning at work and life
It is natural to want to win, so place EMPLOYERS
yourself on a winner’s path. Explore the
common habits of winners and get tips on how you Drive your business forward
can benefit from them. Tony Piccirillo TBC
10:30 Trading Standards
Supporting businesses to comply with their
legal obligations. James Munro
11:15 Refreshments | Exhibition 14:15 Brand expertise
What have brands and marketing ever
done for us? Adrian Webb
11:30 Choose your session...
LETTINGS
15:00 Refreshments | Exhibition
Tenant Fees Bill
Analysis, likely timescale for implementation 15:15 So you’re the professional? Prove it
and an update on ARLA Propertymark’s In an ideal world, agents are the ones we
lobbying work on the tenant fee ban. David Cox should rely on as experts–unfortunately
that’s not always the case. Michelle will give you her
expectations on how agents should operate as well
SALES
as some examples of her experiences.
Anti-Money Laundering Michelle Houston
Compliance with the Fourth Money
Laundering Directive is critical if companies 15:45 The perfect sales call
are to avoid hefty fines. This session will cover the Tony has helped over 12,000 sales and
essential steps that need to be taken. Mark Hayward lettings negotiators across the globe. Use
this session to find out what top negotiators do
How do leasehold properties differently to everybody else. Tony Morris
affect you?
Louie explains the legal rights of leaseholders
16:30 Close
and the various options you can recommend to clients
to help sell their properties. He will also demonstrate
how using the Land Registry can help you stay informed
on the issues affecting a property. Louie Burns
12:30 Lunch | Exhibition
* Subject to change
MEET THE SPEAKERS
Louie Burns, Leasehold Solutions James Munro, Trading Standards
Louie is the Managing Director James is the Head of National
of Leasehold Solutions, one of Trading Standards Estate Agency
the largest companies of its Team (NTSEAT), which is the UK’s
kind carries out thousands of Lead Enforcement Authority for
lease extensions and freehold estate agency work. James is
acquisitions every year, working a Chartered Trading Standards
exclusively for leaseholders. Well Practitioner and was Chair of the
known for his campaigning work Wales Branch of the Chartered
on behalf of leaseholders, Louie frequently speaks in front of Trading Standards Institute from 2013 to 2015.
leaseholders and writes about issues that affect them.
Paul Jager, MOL Tony Piccirillo, AVRillo
Paul became an estate agent Three-time winner of the Sunday
in 1985 and later owned a Times Individual Conveyancer of
successful estate agents in London the Year Tony is highly regarded as
for 14 years. He joined MOL in one of the most innovative lawyers
2004 and was soon after promoted in his field. A former estate agent
to Head of the Property Division who now has over 22 years’
with responsibility for property experience in property including
training and the development of 16 years co-running AVRillo
workbooks that support Propertymark Qualifications. conveyancing solicitors.
David Cox, ARLA Propertymark Mark Hayward,
David joined ARLA Propertymark, NAEA Propertymark
in 2014 bringing a sharply Mark ran a UK-wide estate agency
focused policy and stakeholder operation covering sales, lettings
engagement perspective. David and property management.
has worked alongside a diverse He was a director of a national
board of experienced practitioners financial services company. Mark
from across the industry to has acted as a consultant to
campaign for mandatory national and regional developers,
regulation of the lettings industry, Client Money Protection housing associations, city funds and property companies large
and to raise professional standards. and small. He has headed up NAEA Propertymark since 2013.
Michelle Houston, Sheffield Adrian Webb
City Council Adrian has over 30 years’
Michelle has been instrumental experience in marketing and
in modernising the culture and communications roles with major
improving performance of the brands including Direct Line, Virgin
Private Sector Housing team in and GoCompare and esure. Adrian
Sheffield. She has been nationally now serves as a Non-Executive
recognised for her work on the Director of both GoCompare and
approved student housing scheme Gas Tag, and sits on the expert
‘Snug’; a property inspection standard awarded to fit and panel of Macmillan Cancer Support as a brand advisor.
proper accomodation.
Tony Morris Kevin Gaskell, Vouch
Tony is a sales expert and Kevin is the co founder of Vouch
International speaker. He has and the owner of a successful
delivered his unique energetic Sheffield based letting agency.
style across 12 countries, leading Vouch was formed out of the
individuals and organisations to necessity to cut costs and increase
incredible success. He has helped revenue in his own business, but
organisations like the Luxottica is now making a real difference
Group (Oakley, Rayban etc.), to hundreds of other agents
Viridor, David Phillips and Fairview New Homes. throughout the UK.
Book
Now
IN-HOUSE TRAINING
If you can’t come to us, we’ll come to you.
arla.co.uk/training-qualifications | naea.co.uk/training-qualifications
THE EXHIBITORS
Vouch will supply a full tenant reference A team fully experienced in the letting ZPG offer a one-stop shop for property
(credit checks, affordability, landlord business and client accounting, holding professionals, with a diverse range of
references, employer references, right to industry accreditations and experienced brands including Zoopla, PrimeLocation,
rent documents and ID). Everything you in corporate and independent agencies. SmartNewHomes, AdReach,
need to recommend your tenant. Two core services offered: Ravensworth, TechnicWeb, Alto, Jupix,
Expert Agent, PropertyFile, MoveIt,
Vouch will handle all your utility switches Client Accounting. Client transactions Hometrack, uSwitch and money.co.uk.
and sell services to your tenants; paying all managed, with transaction-based
the commission back to you. costing. Helping you market your properties,
manage your business efficiently,
Client Money HealthChecks. Cost- enhance your service offering and
effective alternative to audits on client maximise revenue opportunities at
money management in your business. different stages of the consumer
journey with their marketing, software,
data and comparison solutions.
01903 477 900
0330 333 7272 | vouch.co.uk thelettingpartnership.co.uk 0203 544 1000 | advantage.zpg.co.uk
hello@vouch.co.uk info@thelettingpartnership.co.uk members@zoopla.co.uk
Since 1908 Olivetti has built and PayProp is an automated transactional Tenancy Deposit Scheme is a government
maintained a reputation as one of platform for the property management approved, not-for-profit company that
the world’s leading players in the industry that is both easier to use and provides Insured and Custodial tenancy
Information Technology market place. more powerful than existing solutions deposit protection.
With over 100 years of experience in offered by banks and traditional
research and innovation and a strong software vendors. We protect over 1.3 million deposits
commercial presence around the world, across England and Wales and offer a
Olivetti’s digital solutions still combines We are a Propertymark Industry free dispute resolution service to help
performance with exceptional quality Supplier, setting the standard for resolve disputes that may arise between
and unsurpassed reliability. speed and accuracy of payments, cost landlords, agents and tenants; via an
and payment status transparency and impartial adjudicator.
complete transactional control.
0300 037 1000
020 3740 7614 | uk.payprop.com tenancydepositscheme.com
01933 420 565 | olivetti.com support@payprop.co.uk deposits@tenancydepositscheme.com
MOL is a leading provider of KPR produces reporting software that We work with letting agents to help
qualifications for the property enables an agent to generate extra them reduce workload and improve
sector, working in partnership with income, improve efficiency and provide profitability. Our award-winning
Propertymark and other industry increased service levels. Our software software Sulu and a team of Account
experts to develop a range of property is designed by letting agents for letting Managers help agents manage their
qualifications including residential agents with packages from as little as properties, notifications/billing issues
property sales, letting, commercial £35 +vat per month. and provide a dedicated void solution.
and auctioneering.
KPR has over 2000 users globally Our accredited Product Consultants
Our distance learning courses are from small agencies to multi-branch then work to find tenants the best
designed to effectively prepare you for corporate agencies that produce 1000’s deals on energy, broadband/TV and a
the Propertymark qualification exams. of reports daily. We are proud to be a range of insurance products for both
Whatever your area of interest in Propertymark Industry Supplier and landlords and tenants.
property, MOL have the qualifications offer a 20% discount on our ‘plus’
you need. packages for members.
0845 203 2103 | mollearn.com 0203 823 9353 | tenantshop.co.uk
enquiries@mollearn.com 0208 54 22 333 | kpr.global team@tenantshop.co.uk
Tony and Angelo Piccirillo were estate Beautifully simple cloud-based property Propertymark promotes the highest
agents so fed up with solicitors delaying reporting software–allowing for market standards of professionalism within the
their pipeline and cutting their profit leading paperless management of property industry. We encourage
that they created AVRillo, the world’s inventories, check-ins, interim visits and consumers to actively seek out our
most awarded conveyancing solicitors. comparative check-outs with integrated members when involved in any kind of
maintenance flagging. Optional 360° property transaction.
Our unique difference: we will virtually photo integration available.
guarantee your deal completes! Our Propertymark gives you the credibility
91% success rate, compared to a 37% New for 2019: Fixflo Integration and of being part of a respected Association
abortive rate with other solicitors Document Serving tools live! along with a whole host of other
means we will guarantee to increase benefits. Come find us to see how
your profit, or we will double our becoming a member can benefit you.
referral fee. We are that confident.
0208 370 3877 | avrillo.co.uk 0333 358 3638 | inventoryhive.co.uk 01926 496 800 | propertymark.co.uk
clientservices@avrillo.co.uk getbusy@inventoryhive.co.uk membership@propertymark.co.ukARE YOU QUALIFIED?
Ensure your expertise and
professionalism is recognised
with Propertymark Qualifications.
• Award in Residential Letting
and Property Management
• Certificate in Residential Letting
and Property Management
• Award in the Sale of
Residential Property
• Certificate in the Sale of
Residential Property
Qualifications are also available
in auctioneering, commercial
property, inventory and tenancy
deposit protection disciplines.
REGISTER NOW
Recognised by:
propertymarkqualifications.co.ukYou can also read
