Your Council Working for Swindon 2021 2022 - Swindon Borough Council

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Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Your Council          2021
Working for Swindon   2022
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Introduction                                                                      Overview                          Over 80% of this year’s budget
                                                                                                                    will be spent on helping the

                                                                                  of the
Councillor David Renard                                                                                             most vulnerable members of our
Leader of the Council                                                                                               community, and with demand
                                                                                                                    for these services continuing to

                                                                                  Council’s
                                                                                                                    increase it means a lot less can
Welcome to this year’s council tax        vulnerable children and adults have                                       be spent on other services.
booklet which gives an overview           relied on the Council for their care

                                                                                  budget
of where the Council’s money              and safety. I’m grateful and inspired                                     To continue to keep up with
comes from and how it is used to          by how our staff have managed to                                          this demand, the Government
serve Swindon and the Borough’s           maintain services, adapting to fast-                                      has given councils an additional
220,000 + residents.                      moving events.                                                            social care grant for 2021/22 and
                                                                                  Our net budget for 2021/22        has allowed councils to raise
It is with immense pride to see           Providing care and the best possible
                                                                                  is £153.3m. This is funded by     council tax through the adult
first hand how the Swindon                quality of life to our vulnerable
                                                                                  council taxpayers, a share of     social care precept you will see
community continues to rally round,       children and adults is an essential
                                                                                  the business rates collected      on your bill.
nearly a year on since the first          but expensive task. The high level
                                                                                  locally and government grants.
national lockdown. The kindness,          of need means the costs of these
                                                                                                                    However, to keep our budget
compassion and resilience shown by        services is expected to account for
                                                                                  We use our budget to provide      balanced, which is required by
residents, volunteers and staff across    over 80% of the Council’s budget
                                                                                  hundreds of services to           law, we also need to deliver
the public, private and voluntary         this year and is why your council
                                                                                  Swindon’s residents. While        savings and the budget
sectors has been impressive.              tax bill is going up.
                                                                                  many of our services are highly   includes savings of £7.8m.
Every day, the ongoing vaccine            In the following pages you can read     visible, like waste collections
rollout brings us all a step closer       how the Council continues to fight      or road maintenance, many         This year’s average council tax
to better times. In the meantime,         Swindon’s corner, recently securing     others go unseen, such as         bill has increased by 4.99%.
we have worked hard over the              £25m and submitting a bid for an        providing foster carers for       This includes a rise of 1.99% for
past year to be there for our             extra £25m in government funding.       children in crisis, caring for    general funds (which can be
residents and businesses.                                                         older people and supporting       spent on any services) and 3%
                                          I'd welcome your feedback on this       rough sleepers.                   which can only be spent on
More than ever during the                 booklet via this online survey:                                           adult social care.
pandemic, thousands of                    smartsurvey.co.uk/s/ctaxbooklet
                                                                                  Over the past year, more people
                                                                                  have relied on these council
                                                                                  services than ever before, with
This booklet costs 14p per household to produce. To find out how to switch to a                                     For more detailed information
digital bill and access this booklet online, visit swindon.gov.uk/annualreport    many residents facing difficult
                                                                                  challenges brought on by the      on your bill please visit:
If you require this booklet in another format email:
customerservices@swindon.gov.uk
                                                                                  COVID-19 pandemic.                swindon.gov.uk/annualreport
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
The financial impact                                 Where the budget comes
                        of COVID-19                                          from and how it is spent
What impact has         The pandemic has affected the Council’s ability       Where the budget            Where the budget
the pandemic had        to generate income in several areas, for example        comes from                    is spent
on the income we        through the reduction or suspension of car
receive and the         parking charges and the closure of museums.
money we spend?         We have also increased our spending in some
                        areas, most notably in adult social care, and have
                        taken on additional responsibilities, including
                        sourcing and distributing PPE, supporting those
                        shielding and helping with outbreak control.

What financial          We have received over £16.7m in COVID-19
support have we         emergency funding from the Government, as well
received over the       as various other financial support programmes,
past year from the      including outbreak management funding (£3.2m),
Government?             infection control grant (£3.4m) and hardship           Council Tax£113.0m      Vulnerable adults        £76.1m
                        funding (£1.5m). In addition, the Government                      (74%)                                 (49.6%)
                        has established an income compensation                 Business   £35.9m       Children, families and   £46.1m
                        scheme for up to 75% of eligible income losses.        Rates      (23%)        community health         (30.1%)
                                                                                                       services
                                                                               Government £4.4m
Has my council tax      No, the increase in council tax is due to the                                  Waste collections,       £18.9m
                                                                               Revenue    (3%)
bill gone up in 21/22   continued increase in demand for, and the                                      country parks and        (12.3%)
                                                                               Support
because of costs and    cost of services, particularly in adult social                                 tree maintenance
                                                                               Grant
lost income caused      care, as well as the costs of financing the                                    Economy, development,    £6.2m
by the pandemic?        Council’s capital investment programme.                Total         £153.3m   skills and libraries     (4.1%)
                                                                                             (100%)    Keeping people safe      £3.3m
How has the             Over the next year, further support from the                                   (incl. community safety, (2.1%)
Government              Government will be provided in the form of                                     emergency planning
planned to support      a general grant of £5.7m to meet COVID-19                                      and trading standards)
the Council with        funding pressures and an extension to the                                      Highways and buildings £2.7m
the costs of the        income compensation scheme to 30 June                                                                   (1.8%)
pandemic over the       2021. This support will help us manage COVID-
forthcoming year?       related budget risks in the forthcoming year.                                  Total                    £153.3m
                                                                                                                                (100%)
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
How
you help                          13,012 120
change
                                  Children given support from      Children who couldn’t be
                                  our Early Help services, which   cared for by their parents either
                                  include health visiting, youth   placed with extended family

the lives of                      engagement, family support
                                  and mental health support
                                                                   members or with a foster family
                                                                   living in or near Swindon

those most
in need
When you pay your council tax,
over 80% of what you pay helps
fund services which support
vulnerable people across the
                                  803
                                  Residential or nursing care
                                                                                                       278
                                                                                                       Adults helped to live
Borough including the elderly,    placements provided for                                              independently in supported
people with disabilities and      adults who are too vulnerable                                        living accommodation
children who cannot live with     to live by themselves
their families.
While only a relatively small
proportion of people need these
services, they are incredibly
important to those who depend

                                  1,727                                                                1,085
on them, especially during the
ongoing pandemic when many
of those vulnerable people
remain most at risk.
Last year, your council tax
                                  People supported to return                                           Adults given daily help to live
directly helped to support
                                  home from hospital                                                   independently at home
some of the Borough’s most
vulnerable including:
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Helping
                                   • More than £38m of lifeline grant     Outside of our response to the
                                     funding has been distributed to      pandemic, our role as a council
                                     local firms to help them get back    involves doing what we can to

our town                             on their feet.
                                   • A fast-track system for pavement
                                                                          support the success of Swindon’s
                                                                          wider economy. We continue to

bounce
                                                                          promote the profile of Swindon as a
                                     licences was introduced to help
                                                                          great place to live, work and invest,
                                     hospitality businesses serve their
                                                                          whether this is through attracting

back
                                     customers outdoors, supporting
                                                                          new employers and external
                                     with social distancing to keep
                                                                          investment to the town or supporting
                                     their staff and customers safe.
                                                                          the employers currently based here.
The coronavirus pandemic           • For those who need it, we continue
has had a major impact on            to signpost to vital financial and
businesses and economies across
the world but we’re doing all we
                                     well-being support organisations.
                                                                          Other ways we’re supporting the
                                   • Help continues to be provided
can, along with our partners and
Swindon’s innovative business
                                     to businesses, including retailers   town’s economy include:
                                     and pubs, to reopen safely when
sector, to encourage economic
                                     guidance permits them to do so.      • Strengthening the growing             • Creating new employment site
recovery and growth in our town.
                                                                            tech community: The                     opportunities: Employment sites
                                   • We continue to work with the
                                                                            TechSwindon campaign                    have been incorporated as part of
Here are some of the ways            local business community to
                                                                            showcases Swindon’s emerging            the New Eastern Villages housing
we are supporting businesses         create new uses for the changing
                                                                            tech cluster. The role of this          development. As part of a £400m
through the pandemic:                town centre.
                                                                            group of local companies is to          investment at Symmetry Park (photo
                                                                            promote Swindon, attract talent,        above), one of the units is already
                                                                            encourage inward investment             occupied by Iceland and construction
                                                                            and create jobs.                        is well underway on a new state-of-
                                                                                                                    the-art building, providing 2,000 new
                                                                          • Supporting businesses
                                                                                                                    jobs. Work is underway to identify
                                                                            through redundancy: We
                                                                                                                    further employment land to support
                                                                            continue to provide businesses
                                                                                                                    local business growth and attract
                                                                            with the support they need,
                                                                                                                    inward investment.
                                                                            including helping Honda of
                                                                            the UK Manufacturing and its          • Delivering next-level internet
                                                                            wider supply chain to minimise          speeds: We’re working with fibre
                                                                            the impact of its closure and           broadband providers to enable the
                                                                            encourage it to consider the            infrastructure to offer residents and
                                                                            best outcomes for the site.             businesses next-level internet speeds.
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Improving
                                        • We received £25m of
                                          government funding to
                                                                              Heritage Action Zone                  The Carriage Works
                                          redevelop Fleming Way,              We are working with Historic          In 2020, we refurbished a third unit

our town                                  creating a new gateway into
                                          the town centre.
                                                                              England on a £1.6m plan to
                                                                              revitalise Swindon’s Railway
                                                                                                                    of the Carriage Works, in which
                                                                                                                    the Royal Agricultural University

centre
                                                                              Village. We will enhance paths        has established a Cultural Heritage
                                        • Work is underway on Zurich's
                                                                              and public spaces and will raise      Institute. Over the next year, a
                                          new state-of-the-art offices
                                                                              awareness of the area’s history       government grant of £4m and a
                                          which forms part of a council-
Like many other places, Swindon’s                                             through a programme of cultural       potential additional £5m from the
                                          led regeneration scheme at
town centre faces some difficult                                              events. Key buildings will receive    Towns Fund, will fund the delivery
                                          Kimmerfields (photo below).
economic challenges, particularly                                             much-needed attention including:      of another two units.
as consumers continue to favour         • When this booklet went to print,
online shopping. However, our role        we were expecting a decision
is to do everything we can to attract     on our bid for £25m from the        Health Hydro (photo below)            Mechanics' Institution
investment and work with partners         Government’s Towns Fund to be
                                                                              We’ve allocated £1.5m towards         Last year, a hazardous materials
to overcome these challenges.             used towards several regeneration
                                                                              improvements to this iconic           survey was completed to enable
                                          projects to improve the visitor
While there is no simple solution,                                            building and have submitted a         structural engineers to safely
                                          experience in the town centre.
our actions have secured big                                                  bid for a further £5m from the        enter the building and assess
investments in new town centre          •   Last year, proposals were         Government’s Towns Fund. This         its current condition. The next
projects from both businesses and         approved to seek external           funding will enable a complete        steps are to estimate the likely
government. These are a huge              funding to create a new Cultural    refurbishment to ensure the long-     refurbishment costs and create
boost for Swindon and the local           Quarter that includes the           term future of the building and       a detailed business plan for the
economy, helping to kick-start the        development of a new theatre,       to provide a major historic leisure   restoration of the non-council
town centre's transformation.             dance centre and media facility.    attraction in our town centre.        owned building.
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Here for Swindon

Recruited 396 new volunteers to support vulnerable residents
Found accommodation for over 40 rough sleepers
                                                                               1,471                3,364               Over
1,213,796 pieces of PPE distributed
1,471 food boxes delivered
                                                                               food boxes           prescriptions       £38m
                                                                               delivered            delivered           processed
3,364 prescriptions delivered
                                                                                                                        in business
Over £38m processed in business grants
                                                                                                                        grants
909 children of critical workers or vulnerable families given free childcare
Helped distribute £241,000 in self-isolation support payments
28,668 letters sent to shielding residents
Helped re-schedule 483 weddings
6,413 emergency response visits from our Homeline team
30,448 library book reservations and orders through Click, Call & Collect      909 children Helped    distribute

                                                                                                   £241,000
                                                                                                                 28,668
609 freeOver   thepermits
         parking     past for
                           year,
                               NHS we   have
                                     staff,     provided
                                            key workers and support
                                                            charities to       of critical workers               letters sent to
8,180 welfare                                                                  or vulnerable        in self-isolation   shielding
        morecalls   made than ever, with many people facing
                residents
252 colleagues redeployed to support vital services                            families             support             residents
       challenges they’ve never had to worry about before.                     given                payments
       Here are some of the ways we have been                                  free
       here for Swindon during the pandemic:                                   childcare

                                  1,213,796                                                         6,413               30,448
       Recruited                                                               Helped re-schedule

       396                                                                     483                  emergency           library book
       new                                                                     weddings             response visits     reservations and
       volunteers
       to support                 pieces of PPE                                                     from our
                                                                                                    Homeline
                                                                                                                        orders through
                                                                                                                        Click,
       vulnerable
       residents
                                  distributed                                                       team                Call &
                                                                                                                        Collect

       Found
       accommodation                                                           609                  8,180               252
       for over                                                                free parking         welfare             colleagues

       40
                                                                               permits              calls               redeployed
                                                                               for NHS              made                to support
       rough                                                                   staff, key                               vital
       sleepers                                                                workers and                              services
                                                                               charities
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Facilitating COVID-19
Supporting                                testing in Swindon

residents
                                          We played a key role in establishing
                                          the COVID-19 testing sites available
                                          in Swindon, to make sure all residents

through the                               who have symptoms can easily and
                                          promptly access testing. This year

pandemic
                                          we also set up new community sites
                                          to support symptom-free testing of
                                          those unable to work from home.
Over the past year, residents in
Swindon have volunteered their
services like never before, to
support one another and show                                                       Recruiting local volunteers
their community spirit, despite the
                                                                                   Last year we worked with our partners in the voluntary and community
challenges many of us have faced.
                                                                                   sector to launch Compassionate Swindon, a new initiative aimed at
                                                                                   helping our town’s most vulnerable residents who were required to
We’ve worked closely with local
                                                                                   shield. We recruited over 200 volunteers to provide practical support
partners, our voluntary sector and
                                                                                   to those who were shielding or who were isolated during the first
Swindon’s residents to provide as
                                                                                   and second lockdown. Our volunteers continue to work alongside us,
much support to those who need
                                                                                   offering befriending support and assisting people in practical ways to
it as possible, particularly to those
                                                                                   regain their independence either at home or when leaving hospital.
who are most vulnerable.

                                                                                   Helping to
Delivering locally enhanced Test and Trace                                         vaccinate Swindon
Our public health local contact tracing team continue to enhance the               Since December, the STEAM
national NHS Test and Trace system at a local level by contacting positive         Museum has acted as a
COVID-19 cases the national programme have not been able to reach.                 vaccination site for residents in
The team have so far successfully contacted over 700 local people,                 Swindon and we have recruited
helping to reduce the spread of the virus in our local community.                  a number of local volunteers to
                                                                                   support us as car park marshals
                                                                                   and patient co-ordinators.
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Improving the road network at the
Keeping                                                                New Eastern Villages (NEV)
Swindon                                                                Work to upgrade White Hart junction has made good progress, with
                                                                       improvements at Gablecross junction, Piccadilly roundabout and Nythe

moving
                                                                       Road also underway. Once complete, the capacity at these junctions will
                                                                       be increased to support the NEV housing development.
                                                                       Last year, £19m of Housing Infrastructure funding was approved so that the
As Swindon continues to grow,                                          Council could build the Southern Connector Road, a key link road joining
several projects are underway                                          up the NEV development with the Commonhead roundabout.
to improve our road network,
along with providing routes for
sustainable transport. This includes
investing over £100m in major
schemes to reduce congestion                                           Funding improvements to Junction 15
and improve your journey times.        Repairing our roads             We have teamed up with Highways England and Swindon and Wiltshire
                                       In 2020, we filled over 5,382   Local Enterprise Partnership to deliver £17.5m of improvements to
This considerable investment
                                       potholes and carried out        Junction 15 of the M4, including the addition of a new lane on the
has been made possible
                                       major road resurfacing across   A419 for London-bound traffic.
thanks to the Council
                                       areas in North Swindon
obtaining significant funding                                          The scheme is well underway and, once complete, will improve journey
                                       (photo above).
from Central Government.                                               times and reliability for motorists by tackling congestion at both the
This money needs to be spent                                           busy M4 junction and on the A419, particularly at peak times.
by a certain time, which is
why many of the schemes are
currently running in parallel.
We have carefully planned and                                                                                    Creating the
co-ordinated each project in
order to minimise disruption
                                                                                                                 Wichelstowe
to drivers and residents.                                                                                        Southern Access
                                                                                                                 Significant progress has been
For the latest news relating to
                                                                                                                 made on this new road into
the Borough’s roads, including
                                                                                                                 Wichelstowe beneath the M4,
the major schemes underway,
                                                                                                                 which will provide easy access to
subscribe to the Council's
                                                                                                                 the new housing development
Highways News e-newsletter:
                                                                                                                 and help reduce congestion in
swindon.gov.uk/highwaysnews
                                                                                                                 other areas of the town.
Your Council Working for Swindon 2021 2022 - Swindon Borough Council
Taking                             Changing how new
                                   homes are built
                                                                            Installing
                                                                            electric vehicle
                                                                                                                  Swapping to low
                                                                                                                  energy LEDs
action on                          We have changed our planning
                                   requirements so that all new homes
                                                                            charging points                       We are more than a quarter of the
                                                                                                                  way through converting 28,000

climate
                                                                            We are helping residents and
                                   are more environmentally-friendly.                                             streetlights to LEDs, which will save
                                                                            visitors looking to make the switch
                                   This includes a requirement for                                                65% of the energy previously used
                                                                            to electric cars by providing easy

change
                                   developers to install electric vehicle                                         as well as £800,000 a year in energy
                                                                            access to charging points in key
                                   charging points in new residential                                             bills. In addition, all our multi-storey
                                                                            areas across the town.
                                   and commercial developments.                                                   car parks are now lit with LED bulbs.
Climate change is the biggest
environmental threat the
world currently faces and we
are committed to playing our
part to tackle this challenge.
Our Carbon Reduction
Strategy sets out our plan to
reduce the Council’s carbon
emissions to net zero by
2030, while also encouraging
residents and businesses to
reduce their emissions. As
part of that we will look to:
• Reduce the emissions from
  our vehicles
• Reduce energy emissions
  from our own buildings
• Use education to promote
  low carbon activity across
  the Borough
On top of that, we have made
great strides in recent years to
help our local environment,
investing over £15m in
low-carbon initiatives.
Progress so far includes:
Waste &
                                                                            Recycling
                                                                                                                                       News

                                                                            With many people spending more time at home, there has
                                                                            never been a better opportunity to recycle more and waste
                                                                            less. There are lots of items that can be recycled in your
                                                                            kitchen, bathroom and bedroom. If you’re ever unsure of
                                                                            where to dispose of an item you can use our handy A-Z guide:

Using                              applications. It also helped reduce
                                                                            swindon.gov.uk/recycling

                                                                                   1,037 tonnes of food waste recycled
technology                         the application turnaround time
                                   for applicants by 66%.                                           The food waste trial, which was tested by
to improve                         Responding to fly-tipping
                                                                                               11,000 households across the Borough, was a
                                                                                              fantastic success and received overwhelmingly
services                           more efficiently                                             positive feedback. With the help of residents,
                                                                                               we successfully recycled 1,037 tonnes of food
for you                            In 2020, we introduced innovative
                                   technology to make our response
                                   to reports of fly-tipping as efficient
                                                                                                waste during the trial, which was turned into
                                                                                                          renewable energy and bio-fertiliser.
We are at the forefront of using   as possible. This means we are able         In line with our commitment to a more sustainable Swindon,
award-winning technology           to respond to fly-tipping faster and        plans are currently being worked through to extend the food
to make it easier and more         it is easier for residents to report           waste collection service to all households in the Borough.
convenient for residents to        and track fly-tipping cases.
access our services.                                                        Sign up to our garden
                                   Improving your experience
Simplifying free school            of the HWRC
                                                                            waste collection service
meals applications                                                          We offer easy, contactless garden waste
                                   The new online booking system
                                                                            collections. Subscribe to our fortnightly
Last year, despite an increase     for the Household Waste Recycling
                                                                            service and your garden waste will be
in applications for free school    Centre (HWRC) introduced last year
                                                                            collected, composted and recycled into
meals in Swindon, new              during the pandemic has not only
                                                                            environmentally-friendly soil improver
technology at the Council led to   supported public safety, but made
                                                                            for an annual fee. Sign up today:
a 98% increase in efficiency in    it a more convenient and efficient
                                                                            swindon.gov.uk/gardenwaste
the speed of processing these      user experience.
Supporting children                     Providing shelter to
Progress                       Our priorities                         in our care                             rough sleepers
against our                    Priority one
                                                                      Over the past year, we have
                                                                      recruited 11 new local foster
                                                                                                              Last year, we worked with local
                                                                                                              partners to support rough sleepers

priorities
                               Improve infrastructure and             carers, increasing the number of        in Swindon by providing food and
                               housing to support a growing,          foster care placements available        accommodation, and by drawing
                               low-carbon economy.                    for children in Swindon so they         over £1m in government funding
                                                                      remain closer to their friends,         to increase our Housing First
Despite the challenges
                               Priority two                           family and school.                      provision and support services.
faced during the COVID-19
                               Offer education opportunities
pandemic, over the
                               that lead to the right skills and
past year we have made
                               right jobs in the right places.
significant progress towards
realising our vision and
                               Priority three
                                                                                                              Queens Drive
priorities for Swindon.
                               Ensure clean and safe streets                                                  Good progress has been made on
Much of this progress is       and improve our public spaces                                                  the £34m regeneration of Queens
outlined throughout this       and local culture.                                                             Drive, one of our major house-
booklet, but here are some                                                                                    building projects. A combined
of the other ways we are       Priority four                                                                  total of 47 flats and houses will
working to make progress       Help people to help                                                            be completed by November 2021
against our priorities:        themselves while always                                                        ready for occupation. In total, the
                               protecting our most vulnerable                                                 project will deliver 149 affordable
                               children and adults.                                                           homes by November 2023.

                               Providing first choice                 A new community
                               school placements                      in Wichelstowe
                               Last year, of the 5,478 applications   We're continuing to play a key role
                               received on time, 95% of pupils        in the 4,000 new homes being built
                               received their first choice primary    at Wichelstowe. In the past year, the
                               and secondary school on National       first residents have moved into their
                               Offer Day, an increase on the          Canalside homes, an electric vehicle
                               previous year. Additionally, 99%       charging network has been installed
                               of pupils were offered one of          and construction of the Kingfisher
                               their top three preferences.           primary school has been completed.
Where your money goes
                   Your council tax bill 2021/22

       Where every £1,000 of your council tax goes

       Vulnerable adults ..................................................................... £496

       Children, families and
       community health services .............................................. £301

       Waste collections, country parks
       and tree maintenance .......................................................... £123

       Economy, development, skills and libraries ............... £41

       Keeping people safe (including
       community safety, emergency
       planning and trading standards) ...................................... £21

       Highways and buildings ........................................................ £18

       TOTAL ........................................................... £1,000

       The figures are provided for illustrative purposes. They do
       not include services provided through Housing Revenue
       Account, Dedicated Schools Grant or Public Health Grant
       as funding for these is separate to the general fund services.
       For further information, please search 'open data and
       transparency' on the Council's website.

Information in this booklet correct as of 19/02/2021                                   D2937          FOI 4151/21
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