WELCOME TO CANBERRA INFORMATION GUIDE
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WELCOME TO CANBERRA INFORMATION GUIDE
CONTENTS
INTRODUCTION 2 EDUCATION 8
Location 2 ACT School Term Dates 8
My School website 8
QUICK REFERENCE SHEET 3 ACT School Enrolment 9
Emergency Contacts 3
Emergency Health Services 3 COMMUNITY NETWORKS 9
Useful Web Sites/ Links 3 Community Facilities 9
Fast Facts 3 Southside Community Services 9
Weather 4 ACT Indigenous Email Network 10
ACT Public Holidays 4 Religious Groups on Campus 10
and Daylight Saving
ENTERTAINMENT 10
MOVING TO CANBERRA 4 Entertainment and Recreation 10
Locating Permanently to Canberra 4 Events and Places to See 11
Real Estate 4 Sports 13
Relocation 4
Pet Services 4 SERVICES IN CANBERRA 14
Canberra Suburbs 5 Canberra Connect 14
Information Regarding Rental Canberra Tourism Services 14
Bond Assistance 5 ACT Government 14
Transport 15
RETAIL IN CANBERRA 6 Cycling 15
Shopping Outlets 6 Canberra Cabs 15
Markets 7
QUICK REFERENCE SHEET
QUICK REFERENCE SHEET
Emergency Contacts
Living in Canberra
INTRODUCTION
Police / Fire / Ambulance 000 (24hrs)
Crime Stoppers 1800 333 000 (8.00am to 9.00pm)
Storms and Floods 13 25 00 (24hrs)
Canberra Health Emergency (02) 6205 1700 (24hrs)
National Security Hotline 1800 123 400 (24hrs)
Emergency Health Services
2 Health Directorate 13 2281
3
1 Health Advice (Healthdirect Australia) 1800 022 222
Canberra Hospital (02) 6244 2222
Calvary Public Hospital (02) 6201 6111
Mental Health Crisis Team 1800 629 354 or (02) 6205 1065
Alcohol and Drug Information Service 1800 422 599 or (02) 6207 9977
INTRODUCTION
Useful Web Sites/ Links
The Australian National Audit Office is a specialist public sector Australian National Audit Office anao.gov.au
practice providing a full range of audit services to the Parliament and Canberra Tourism visitcanberra.com.au
Commonwealth public sector agencies and statutory bodies. City Search Directory canberra.citysearch.com.au
Government Online Directory directory.gov.au
Australian National Audit Office White Pages Directory whitepages.com.au
19 National Circuit Yellow Pages Directory yellowpages.com.au
Barton ACT 2600 ACTION Buses action.act.gov.au
AUSTRALIA Canberra Cabs canberracabs.com.au
Switchboard: (02) 6203 7300 Events and Dining outincanberra.com.au
Fast Facts
Population: 380,000 Driving time to NSW
Median age: 34 years ski fields: 2.5 hours
Average full time Unemployment rate:
weekly income: $1,477 around 3.5% (5% nationally)
Average commute time Median house rent: $450 per week
to work: 15-25 minutes
Median house price: $510,000
Driving time to Sydney: 3 hours
Median unit rent: $420 per week
Driving time to
NSW coast: 2 hours Median unit price: $420,000
MOVING TO CANBERRA
MOVING TO CANBERRA
Weather
Season Average Min Average Max
Spring 6 C (40 F) 19 C (66 F)
Summer 12 C (54 F) 27 C (81 F)
Autumn 7 C (45 F) 20 C (68 F)
Winter 1 C (34 F) 12 C (54 F)
ACT Public Holidays and Daylight Saving Canberra Suburbs
To view all Canberra’s suburbs by region and the surrounding
The ACT’s Daylight Saving arrangements are the same as New South Wales,
areas visit actmapi.act.gov.au
Victoria, South Australia and Tasmania. The Daylight Saving period in the
ACT commences on the first Sunday in October and finishes on the first BELCONNEN: Aranda, Belconnen, Bruce, Charnwood, Cook, Dunlop, Evatt,
4 Sunday in April. Florey, Flynn, Fraser, Giralang, Hawker, Higgins, Holt, Kaleen, Latham, 5
Macgregor, Macquarie, McKellar, Melba, Page, Scullin, Spence, Weetangera.
Information about ACT public holidays and dates can be found by searching
‘public holidays’ on the ACT Government Chief Minister and Treasury GUNGAHLIN: Amaroo, Bonner, Casey, Forde, Franklin, Gungahlin, Hall,
Directorate website at cmd.act.gov.au Harcourt Hill, Harrison, Ngunnawal, Nicholls, Palmerston, Yerrabi.
INNER NORTH: Ainslie, Braddon, Campbell, Canberra City, Dickson, Downer,
MOVING TO CANBERRA Hackett, Lyneham, North Lyneham, O’Connor, Reid, Turner, Watson.
Real Estate INNER SOUTH: Barton, Deakin, Forrest, Fyshwick, Griffith, Kingston, Manuka,
Narrabundah, Pialligo, Red Hill, Symonston, Yarralumla.
For a list of available Canberra rental properties visit:
OAKS ESTATE & QUEANBEYAN: Oaks Estate, Carwoola, Fernleigh Park,
All Homes allhomes.com.au
Googong, Greenleigh Estate, Jerrabomberra, Little Burra, Mount Campbell,
Domain domain.com.au
Queanbeyan, Royalla.
GetRealty getrealty.com.au
TUGGERANONG: Banks, Bonython, Calwell, Chisholm, Conder, Conder
Relocation Ridge, Fadden, Fadden Hills, Gilmore, Gleneagles, Gordon, Gowrie,
It is a requirement in Canberra that all applicants wishing to go on a rental Greenway, Isabella Plains, Kambah, Macarthur, Monash, Monash Ridge, Oxley,
lease must view the property prior to approval. If you have been offered Richardson, Theodore, Wanniassa, Wanniassa Hills.
a position with the ANAO we are able to provide you with a letter of
employment to assist you in securing a rental property. WESTON CREEK: Chapman, Duffy, Fisher, Holder, Rivett, Stirling,
Waramanga, Weston.
The ANAO provides relocation assistance and certain allowances.
For the relocation of your personal belongings, we use Toll Transitions: WODEN VALLEY: Chifley, Curtin, Farrer, Garran, Hughes, Isaacs, Lyons,
Toll Transitions tolltransitions.com.au Mawson, O’Malley, Pearce, Phillip, Swinger Hill, Torrens, Woden.
Information Regarding Rental Bond Assistance in Canberra
Pet Services
Housing ACT, Office of Rental Bonds, offers a Rental Bond Loan scheme
All dogs must be registered in the ACT. Animal legislation in the ACT is which assists people on low to moderate incomes to rent suitable properties
governed by the Domestic Animals Act 2000. For more information on in the ACT. There are a number of criteria that must be met to be eligible for
keeping pets in Canberra visit the ACT Government Territory and Municipal a Bond Loan. For further information contact Housing ACT 13 34 27 or visit
Services (TAMS) website at tams.act.gov.au
assistance.act.gov.au
Fyshwick
RETAIL IN CANBERRA
RETAIL IN CANBERRA
Fyshwick is Canberra’s retail and industrial area offering appliance shops,
factory outlets (DFO and Brand Depot), commercial suppliers and storage
companies. The Fyshwick Fresh Food Markets are also within this area and
are open Thursday to Sunday.
MARKETS
Fyshwick Markets
12 Dalby Street Fyshwick, on the Corner of Mildura & Dalby Streets
RETAIL IN CANBERRA Open 8.00am to 5.30pm, Thursday to Sunday.
6 SHOPPING OUTLETS
(02) 6295 0606 fyshwickfreshfoodmarkets.com.au 7
You have a wide selection of stores including: fresh fruit and vegetables;
Canberra Centre organic food; meat; seafood; deli; health foods; gourmet foods and a pet
Bunda Street CBD | (02) 6257 5232 | canberracentre.com.au store.
The cultural hub for fashion, dining, entertainment and more. Myer & David
Jones lead an outstanding portfolio of Australian and international fashion Belconnen Markets
labels, along with a wide selection of specialty stores. Lathlain St, Belconnen
Open 8.00am to 6.00pm, Wednesday to Sunday (some stores open 7 days).
Westfield Belconnen
(02) 6251 1680 belconnenmarkets.com.au
Lathlain Street, Belconnen | (02) 6251 4333 | westfield.com.au/belconnen
You will have a wide selection of produce to choose from including: fresh
Recently renovated, this new and stylish Westfield offers a range of speciality
fruit; vegetables; organic foods; seafood; deli; and gourmet foods. There are
stores and eateries. Belconnen Mall now hosts stores such as Target, Kmart,
also kitchenware and pet stores.
Woolworths, Coles, Aldi and Myer.
Capital Region Farmers Market
Westfield Woden
Exhibition Park in Canberra- large buildings at the northern end of EPIC.
Keltie Street, Phillip | (02) 6283 6000 | westfield.com.au/woden
Corner of Flemington Road and Northbourne Avenue, Mitchell, ACT, 2911
This Westfield is now a widespread area boasting a large food court, Hoyts
capitalregionfarmersmarket.com.au
cinemas, speciality stores and all with undercover parking.
Open 7.30am to 12.00pm, Saturday mornings.
Tuggeranong Hyperdome
The Old Bus Depot Markets
Anketell Street, Tuggeranong | (02) 6293 3733 | hyperdome.com.au
21 Wentworth Avenue, Kingston ACT 2604
Tuggeranong Hyperdome offers well-known retailers such as Kmart, Target,
Open 10.00am to 4.00pm Every Sunday
Coles and Woolworths, but with a few smaller stores thrown in.
(02) 6295 3331 | obdm.com.au
Manuka & Kingston You will find over 200 stalls of exceptional quality, featuring unique items that
Manuka and Kingston both offer a large array of dining options in a quiet are handcrafted by local and regional artists and craftspeople, and locally
area, boutique shopping and service facilities such as banks, post office and grown produce. The markets are easy to access, have ample free parking and
dentists. Both Manuka and Kingston are less than 10 minutes walk from the a wide range of food stalls to enjoy lunch, a coffee or a quick bite to eat.
ANAO office, located right near Griffith and Barton.
COMMUNITY NETWORKS
Gorman House Markets
Ainslie Ave, Braddon open 10.00am to 4.00pm every Saturday | (02) 6249 7377
gormanhouse.com.au
Centrally located markets in a grassy setting with a range of food, crafts and
EDUCATION
antiques.
Trash’n’Treasure Markets
Jamison Centre carpark, Macquarie open 6.00am to 1.00pm every Sunday |
belconnenrotary.org.au This service is designed to support accessing and sharing of
This market is a convenient blend of locals with their flea market items and information about schools across the Australian community.
interstate suppliers offering fresh produce stalls. The Belconnen Rotary club run myschool.edu.au
8 this each week, asking for a gold coin donation upon entry.
9
ACT School Enrolment
Tuggeranong Markets You will need to take these documents with you to enrol your child:
Johnson Drive, Richardson | (02) 6292 8888 • Proof of where the student is living (e.g. original copies of lease,
tuggeranonghomestead.com.au electricity account, etc.)
A family friendly event held on the second Sunday of each month. This market • Birth certificate or identity documents
offers rides, games, crafts, produce and arts. • Copies of any family law or other relevant court orders (if applicable)
• Immunisation history statement (only required for students enrolling in
EDUCATION primary schools for the first time)
ACT School Term Dates ACT Government Education and Training Directorate website: det.act.gov.au
Information about ACT public-school term dates can be found by searching
‘school terms’ on the Canberra Connect website: canberraconnect.act.gov.au
COMMUNITY NETWORKS
Information about private-school term dates in the ACT can be found by
Community Facilities
searching ‘ACT term dates’ on the Archdiocese of Canberra and Goulburn
Community facilities across the ACT help a range of organisations, service
Catholic Education Office website: ceocg.catholic.edu.au
providers and locally based community organisations to deliver an expanded
My School Website range of services to the local and broader Canberra community. Further
The My School website provides profiles of most Australian schools. It information and enquiries can be made by contacting Housing ACT on
provides statistical and contextual information, as well as NAPLAN results (02) 6207 8170 or at Locked Bag 3000, Belconnen ACT 2616.
that can be compared with results from statistically similar schools across
Southside Community Services
Australia.
The organisation manages and delivers a range of services designed to
My School will enable you to: meet community needs, including community development, family support
• Search for schools all over the country services, training services, children’s services, aged care and disability
• Find local schools in your area services. For further information contact (02) 6126 4700 or email
• Compare statistically similar schools admin@sscs.org.au
• View school-level NAPLAN results
• Identify schools that are doing well and share successful strategies
Events and Places to See
National Gallery of Australia
Parkes Place, Parkes Canberra ACT 2600
(02) 6240 6411
ENTERTAINMENT
ENTERTAINMENT
http://nga.gov.au/Home/Default.cfm
Open every day of the year (except Christmas Day) 10.00am to 5.00pm
All exhibitions free except for temporary ones.
National Portrait Gallery
King Edward Terrace, Parkes ACT
ACT Indigenous Email Network (02) 6102 7000
Link into the ACT indigenous email network which is always a good source of http://www.portrait.gov.au/
10 information. You can send a blank email to Open every day 10.00am to 5.00pm 11
actindnetwork-subcribe@yahoogroups.com. Even though it is suggested you Entry is free except for major exhibitions.
send out an email of introduction to this network, this is not a requirement of
National Museum of Australia
joining.
Lawson Crescent, Acton Peninsula Canberra ACT 2601
Religious Groups on Campus (02) 6208 5000 or 1800 026 132
The University of Canberra provides information on worship, practice and http://www.nma.gov.au/index.html
continuing education on religious traditions. Most local groups have activities Open every day of the year (except Christmas Day) 9.00am to 5.00pm
during the week. For more information, please visit their website All exhibitions free except for temporary ones.
www.canberra.edu.au/multifaith-centre/contacts/worship-places or use the National Library of Australia
contact details provided. If you belong to a denomination or faith group not Parkes Place, Parkes Canberra ACT 2600
listed please contact the Spiritual Meeting Place Coordinator (02) 6201 2052 (02) 6262 1111
who will be able to help you make contact with others who belong to that www.nla.gov.au
group. Opening times vary depending on the room; check the website to confirm
opening hours.
ENTERTAINMENT
Main reading room open 9.00am to 9.00pm Monday-Thursday,
Entertainment and Recreation 9.00am to 5.00pm Friday and Satuday, 1.30pm-5.00pm Sunday
The Canberra Visitors Centre at 330 Northbourne Avenue, Dickson provides Australian War Memorial
a comprehensive and convenient service for visitors to the area. Information Treloar Crescent Campbell ACT, (top of ANZAC Parade)
officers can help with your queries regarding attractions, events and (02) 6243 4211 general enquiries
accommodation. For general information Tel: 1300 554 114 www.awm.gov.au
Open every day of the year (except Christmas Day) 10.00am to 5.00pm
Other links that might help are:
Entry is free or a gold coin donation.
www.canberratourism.com.au
www.liveincanberra.com.au National Archives
www.bcl.com.au/canberra/wotson Queen Victoria Terrace, Parkes ACT 2600
(02) 6212 3900
Canberra Theatre Centre is Canberra’s premier performing arts venue,
www.naa.gov.au
providing world class performing arts and entertainment to the people of
Open 9.00am to 5.00pm (except public holidays)
Canberra and surrounding regions. www.canberratheatre.org.au
National Film and Sound Archive Entertainment - Charges Apply
McCoy Circuit, Acton ACT Old Parliament House – Museum of Australian Democracy
(02) 6248 2000 | nfsa.gov.au 18 King George Terrace, Parkes ACT | (02) 6270 8222
ENTERTAINMENT
ENTERTAINMENT
9.00am to 5.00pm Monday to Friday. 10.00am to 5.00pm weekends moadoph.gov.au
Entry is free of charge. $2 adults, $1 children and concessions, $5 family
Royal Australian Mint Open Daily 9.00am-5.00pm except Christmas Day
Denison Street, Deakin ACT Questacon
(02) 6202 6999 King Edward Terrace, Parkes ACT | (02) 6270 2800
ramint.gov.au questacon.edu.au
Open Weekdays 9.00am-4.00pm; Weekends 10.00am-4.00pm Open Daily 9.00am-5.00pm
12 Parliament House Cinemas 13
Parliament Drive, Capital Hill ACT Hoyts
(02) 6277 7111 Located in both Belconnen and Woden shopping centres Westfield Shopping
aph.gov.au Centre, Benjamin Way Belconnen | (02) 6253 4555
Open to the public every day of the year, including weekends and public Westfield Shopping Centre, Bradley Street, Phillip
holidays, (except Christmas Day) at the following times: Sitting days: From (02) 6223 5310 | hoyts.com.au
9.00am on Monday and Tuesday and from 8.30am on Wednesday and
Thursday. Non-sitting days: From 9.00am till 5.00pm Greater Union/Birch Carol and Coyle
6 Franklin Street, Manuka | (02) 6295 9042
Skyfire eventcinemas.com.au
Regatta Point, Lake Burley Griffin
Dendy
Skyfire is the largest annual fireworks display presented in Canberra, with the
Level 2, North Quarter, Canberra Centre 148 Bunda St Canberra City ACT
entire show set to a soundtrack simulcast on local radio station 104.7. The
(02) 6221 8900 | dendy.com.au
action starts at 6.00pm on the main Regatta Point stage with a free concert
and culminates with the big fireworks display from 8.30pm. This is an event Limelight
which is held every year in March on the foreshore of Lake Burley Griffin. 152 Anketell Street, Tuggeranong | (02) 6293 6100
limelightcinemas.com.au
Floriade
Commonwealth Park Sports
floriadeaustralia.com The Australian Institute of Sport (AIS) is Australia’s premier sports training
Floriade is Australia’s biggest celebration of spring and runs over the months institute and is located in Canberra, among other local sporting attractions.
of September and October. It showcases one million flowers in bloom, set Canberra is active with year-round outdoor sports including soccer, rugby
in Canberra’s Commonwealth Park and entry is free. Be spring inspired league and union, AFL, cricket, golf, netball and hockey. Canberra also plays
at Floriade, with dazzling garden beds, horticultural delights, engaging host to matches of national teams for cricket, AFL at Manuka Oval and
demonstrations and fun activities. Each year has a different theme. NightFest rugby league, union as well as soccer at the Canberra Stadium. For further
runs for five amazing nights, where you can enjoy great live music acts, information on Canberra sports and local teams visit
renowned comedians, cutting edge DJ’s, night markets, roving entertainment canberrayourfuture.com.au
and lots of children’s activities!
SERVICES IN CANBERRA
SERVICES IN CANBERRA
Transport
action.act.gov.au
Canberra is well-serviced by the ACTION bus system. There are four major
bus interchanges in Canberra: Civic, Belconnen, Woden and Tuggeranong.
Timetable information can be obtained from each of the interchanges or
by calling 13 17 10. Bus timetables, bookings and pre-purchased tickets can
be obtained from the bus interchanges or most newsagents. Students may
purchase term tickets for travel to and from school. These are available from
newsagents or the bus interchange.
14 Deane’s Buslines operate services in the Queanbeyan area and intertown 15
services between Queanbeyan and Canberra City (Civic) and Woden.
(02) 6299 3722, 8.00am to 5.00pm, Monday to Friday. For further
information, including bus routes, visit their website deanesbuslines.com.au
Canberra is connected to most capital cities by the major coach lines:
SERVICES IN CANBERRA Murrays
Canberra Connect 13 22 51
canberraconnect.act.gov.au murrays.com.au
• Vehicle Registration Pioneer/Greyhound/Bus Australia
• Rates and or land tax 1300 473 946
• Buy bus tickets greyhound.com.au
• Prepaid parking tickets
• Pay parking/ traffic fines Cycling
Canberra Tourism Services Cycling in Canberra is a pleasant recreational activity. A system of clearly-
visitcanberra.com.au marked bicycle paths separates cyclists from other traffic and gives access
• Canberra Facts to some of Canberra’s most beautiful parklands. Normal road rules apply on
• Accommodation bicycle paths just as they do on public streets. The wearing of helmets in the
• Attractions ACT is compulsory. A map of Canberra’s considerable network of cycleway
• Events and exhibitions is available from ACT government shopfronts, most newsagents, bike shops,
• Tours hotels and bookstores. For more information visit Internet: www.act.gov.au.
• Food and Entertainment
ACT Government Canberra Cabs
act.gov.au canberracabs.com.au
• About the ACT • Online bookings
• About ACT Government • Phone bookings (including SMS) - 13 22 27
• ACT Government Services • Group bookings
• Our Communities
www.anao.gov.au
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