YOUR PARTNER FOR THE FUTURE - Ona EDM
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\ YOUR PARTNER
FOR THE FUTURE
INNOVATION BASED ON OUR PHILOSOPHY IN ONA SERVICE
EXPERIENCE THE CLIENT’S SERVICE PLUS
\ ONA EDM \ INDEX
Your trusted partner
in EDM Over 65 years
INDEX
of history in the sector. \ INNOVATION BASED ON EXPERIENCE 04
At ONA we are pioneers in EDM improvements with over 15,000 Over 15.000 \ OUR PHILOSOPHY IN THE CLIENT’S 06
technology. Our over 65 years of machines installed all over machines installed.
SERVICE
history have made us the most the world. We are present in 60 Customised projects
specialised manufacturer in countries thanks to a wide network to suit each client. \ ONA SERVICE PLUS 08
the world. With ONA, the client of distributors around the world Training for maximizing productivity 08
Customer service
is guaranteed a highly qualified ensuring fast and efficient throughout the world. Preventive maintenance: ONA Health Check 09
team, experts in the manufacture service at any time. Original replacement parts with a 24-hour 10
of EDM machines. A history full Thorough knowledge of delivery service
of technological advances and the client’s sectors and Application engineering 11
applications.
Machine retrofitting and upgrading 12
ONA Smart Connect 13
Teleservice 14
ONA Business Support 15
ONA Service Confort for new projects 15
\2 \3
\ ONA EDM \ INNOVATION BASED ON EXPERIENCE
\ KNOWLEDGE AT CLIENT’S SERVICE
Innovation based We have an excellence centre in our plant where all
the machines are subjected to performance tests to
guarantee compliance with each and every one
on experience of the client’s demands. It is only after all the tests
have been passed and the production process ordered by
the client has been verified is the machine deployed and
commissioned on their premises.
Our long experience offering our clients the best
solutions in EDM is what defines us as a manufacturer of
reference in the sector. Decades of research and innovation
to include technological advances in our models with the
sole objective of ensuring maximum profitability of production
Excellence Analysis of the Quality and
processes. Double head machines, automation projects, centre requirements of precision
each workpiece certificate before
special developments for specific applications, etc. are clear leaving the plant
examples of our implication to guarantee the future of EDM.
Our services are fully client-oriented. We are aware that
Fully tested
machines
only by getting to know their reality can we design the best
customised solution to suit their needs. It is only by working
on each project in an individualised way that we can be
references in the sector.
We apply all our experience and knowledge when
carrying out each project in order to analyse the
requirements of each piece and certify all quality and
precision requisites before it leaves the plant.
\4
\ ONA EDM ONA ELECTROEROSIÓN \ OUR CUSTOMER SERVICE PHILOSOPHY
MADRID HQ CATALONIA/LEVANTE
ONA ELECTROEROSIÓN
GERMANY
ONA Service Training
Confort for for maximizing
Our customer new projects productivity
ONA EDM USA
AAEDM Corp.
service ONA Business
Support
Preventive
maintenance: ONA ELECTROEROSIÓN
ONA EDM CHINA
philosophy
ONA Health
Total
PORTUGAL
Check
ONA ELECTROEROSIÓN
availability: at
ONA ELECTROEROSIÓN
FRANCE
Understanding each client’s business is RUSSIA
fundamental for us to be able to offer Original ONA ELETTROEROSIONE
any time and
the best solutions to suit their production replacement
Teleservice
SERVICE parts with a
ITALY
needs. We work together to guarantee PLUS 24-hour delivery
the best service based on the concepts of service
profitability, quality and precision.
anywhere in
Application
the world
ONA Smart engineering
Connect
\ LOCAL SERVICE TEAM \ OWN EXPERT SERVICE
Machine
retrofitting and We place a network of local service points at the At ONA, we are committed to developing our own
upgrading
disposal of our clients with highly qualified native machines, CNC, generator and technology included.
personnel for delivering quick and customised service Our team of experts ensure that we are able to
which is tailored to the clients. manage our clients’ demands directly.
\6 \7
\ ONA EDM \ ONA SERVICE PLUS
ONA SERVICE PLUS
Training for Preventive
maximizing maintenance: ONA
productivity Health Check
Training is fundamental to get the best • Personalised preventive maintenance service for
performance from each machine. It is only each client.
through an in-depth knowledge of how all the
functions work that we can take the decisions • Machine analysis to ensure that each piece of
that optimise its performance. equipment is in perfect condition for optimal performance.
\ THE FUNDAMENTALS OF EDM • Delivery of a subsequent report indicating the possible
Through the Service Plus, we offer customised training
improvements for optimising its operation.
01 02
courses to prepare users. These courses are designed \ OPERATION OF THE ONA MACHINE
by our team of EDM experts and can be personalised • Operation • Optional services:
according to the combinations of the different basic and - Basic. Handling the machine.
complementary modules. - Advanced. CNC programming, technological options, - Geometric control: to prevent the wear of machine parts.
pieces, processes, script programming.
All the training actions are given by our team of experts • Maintenance - Interferometric laser calibration: to ensure maximum
- Level I. Basic training and maintenance. precision in the positioning of axes.
and can be delivered in our Excellence Centre at
ONA or on the client’s premises. - Level II. Repairs.
- Levelling of the machine.
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\ ONA EDM \ ONA SERVICE PLUS
Original replacement Application
parts with a 24-hour engineering:
delivery service Optimised production processes
• We place the knowledge and experience of
• Use of approved consumables and top-quality original our team of experts at the disposal of our clients
replacement parts to guarantee top performance of the machines (on demand) to optimise the different key
and prolong their useful life. parameters of the manufacturing processes.
• A wide network of distributors throughout the world
with ensured stock of original pieces with a 24-hour delivery • We work together with the client to develop
service anywhere in the world. alternative work flows to help make the most
03 04
of each application.
• Complete catalogue with all the necessary consumables
for machine maintenance like wires, filters, Ekoadd, resins,
guideways, taps, oils, blades and drilling electrodes. • Increased overall effectiveness of the
equipment (OEE) improving machine availability
• Continuous updating of the design of pieces for maintaining and performance.
each machine with the latest improvements in technology.
\ 11
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\ ONA EDM \ ONA SERVICE PLUS
Machine ONA Smart
retrofitting and Connect SMART
upgrading CONNECT
05
• Equipment with fine-tuned technology INDUSTRY 4.0
to ensure maximum performance and • Constant flow of information on the
efficiency. Software and CNC updates, machine to guarantee its perfect working, with
generator upgrade, repair/replacement of a reduction in costs and the optimization of
components (spindles, bearings...), geometric production processes.
verification and laser.
• Analysis of the parameters of each
• Long useful life of each piece of machine to manufacture the maximum number
06
USEFUL LIFE
+ equipment in the best operating conditions. of workpieces in the shortest time possible.
• Remote Diagnosis system in order to
offer solutions in real time.
- Performance of each machine by shift.
- Direct and historical monitoring of erosion.
- Remote software updating.
- User management.
- Status information on consumables.
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\ 12
\ ONA EDM \ ONA SERVICE PLUS
ONA Business
Teleservice Support
08
• Process optimisation.
• Remote assistance, making it
• Development of workpieces.
easy to diagnose the problem and offer
• Detailed study of the application manufacturing
a quick and efficient service.
process.
• Study of machine design.
• We anticipate the next change
• Development of personalised technology.
of replacement parts, guaranteeing
• Nadcap certification.
the optimum working of the machine
• Documentation.
and avoiding unnecessary downtime
that can compromise production time.
• The future is in teleservice:
- Diagnosis and remote control. ONA Service
07 09
- Remote repair.
- Preventive maintenance.
- Analysis and sale of consumables online (project). Confort
for new projects
• Development of highly complex workpieces.
\ The future is in • Viability of the application.
• Development of special machines.
teleservice • Personalised training.
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\ 14
\
YOUR PARTNER
FOR THE FUTURE
\
ONA ELECTROEROSIÓN, S.A.
Eguzkitza, 1 Apdo. 64
Durango (Spain)
\ T. (+34) 946 200 800
\ F. (+34) 946 818 548
\ E. ona@onaedm.com
\ W. onaedm.com
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