12th APacCHRIE Youth Conference (3-4 June 2021) Paper Presentation Schedule
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12th APacCHRIE Youth Conference
(3-4 June 2021)
Paper Presentation Schedule
Date & Time Session
4 June 09:00-10:30 Concurrent Y1 (3 rooms)
4 June 10:45-12:15 Concurrent Y2 (3 rooms)
4 June 13:15-14:45 Concurrent Y3 (3 rooms)
109:00-10:30, 4 June 2021, Concurrent Session Y1
1-1. Challenges and Adaptability in the New Normal
Session Chair: Ms Rosco Charlene Pagayon, SHATEC
Title Authors
De Guzman, Keisha A.
Ecleo, Chardonnay Y.
Assessment on Pandemic Health and Safety Protocols of Selected Hotels in Pasay
1 Ferrer, Elgin Janmil P.
City
Pineda, Jeanne Kate T.
Remoroza, Eloiza G.
Resilience of the Mind: A Study on Relationships between Mindset, AQ and Level of
2 Vos, Michelle
Resilience among Hospitality Students
Xuyin Ruan,
3 COVID-19 and China’s Hotel Industry: Post-pandemic Recovery Cindy Heo,
Isabella Blengini
Effect of Hotel Managerial Responses to Online Review on Bystanders’ Perceived Joyce Tan,
4
Justice and Purchase Intention Huey Chern Boo
Content Analysis Of Managerial Responses To Negative Reviews Among Luxury Lee Feng Yew,
5
Hotels In Singapore Huey Chern Boo
209:00-10:30, 4 June 2021, Concurrent Session Y1
1-2. Technological Innovation and Strategies
Session Chair: Ms Ng He Fang, SHATEC
Title Authors
Chatsama Chanaporn,
Practices of Confronting the Crisis of COVID – 19: A Case Study of 5 Stars Hotel in
1 Pimphattra Vijitbunyanon,
Bangkok, Thailand
Chakrit Srisakun
The Impact of a Training Program on Employee Satisfaction and Job retention in the Ho, Lok Tung Kiko,
2
Hong Kong’s Hotel Industry Tavitiyaman, Pimtong
Robot Service vs. Traditional Human Service: A Study of Customer Expectation in the Leung Pui Shan,
3
Hospitality Industry Bill Xu
Masalunga, Marvic B.
A Feasibility Assessment For Pandemic Precautionary Measures: Adopting The
Balsamo, Ella Mae D.
4 Concept Of Personal Protective Equipment (PPE) Dispensing Machine In Parañaque
Capistrano, Ma. Millen S.
Integrated Terminal Exchange (PITX)
Pagsinuhin, Charlyn A.
309:00-10:30, 4 June 2021, Concurrent Session Y1
1-3. COVID-19 Crisis Management and Reaction
Session Chair: Mr Jacob Ng Guan Yun, SHATEC
Title Authors
Chong Zi Jie,
Lim Zi Xin Ronnie,
The Challenges of a Hybrid Coliving model – A Case Study of Southeast Asia’s Largest
1 Beh Yanni,
Coliving Property, lyf Funan Singapore
Chang Gar Wei,
Lee Wen Quan Winson
Sustainability or Resilience? Promoting a Local Craft Beer Brewery Tours within the Kary Lam,
2
Greater Bay Areas in China Chammy Lau
Miki Lee,
Marcus Foo,
The Changing Landscape of Association Conventions and Innovative Business
3 Kelly Koh,
Strategies to Adopt in a Post-COVID World
Joey Lim,
Jun Wei Low
Chavez, Antoneth B.
De Ocampo, Zhaira Shayne A.
The Impact of COVID-19 Pandemic to the Organization’s Resiliency on Selected
4 Magpantay, Rav Mathew L.
Hotels in Newport City, Pasay: Inputs for Employee Resiliency Initiatives Program
Ramos, Nathalie Faith M.
Valencia, Kyle M.
410:45 – 12:15, 4 June 2021, Concurrent Session Y2
2-1. Strategies and Experiences in Food and Beverage
Session Chair: Ms Rosco Charlene Pagayon, SHATEC
Title Authors
Adapting 3D Food Printing as an Emerging Trend in Restaurant and Hotel Industry in
1 Catubig, Patrick
the Philippines
The Mediating Effect of Technological Innovations on the Relationship between Work- Raymart I. Felicilda,
2
Life Balance and Employee Engagement of Hotel Front-liners Stilo Floyd Schneider
Efficiency Evaluation of Service Recovery Strategies of Casual Dining Restaurants in Arnel B. Castaneda Jr,
3 Los Banos, Laguna Adrel D. Galut,
Joanna Marie D. Pagne
Chi Ling, Tsui
4 Guests’ Perceptions towards Adoption of Smart Technology in Hong Kong hotels
Ah Heung, Chan
Bautista, Aaron John A.,
A Phenomenological Study of the Lived Experiences of Workers in Food and
5 Juanillas, Hazel Maree B.,
Beverage Establishments in Los Baños Laguna during the COVID-19 Pandemic
Triviño, Roselyn R.
510:45 – 12:15, 4 June 2021, Concurrent Session Y2
2-2. Service Excellence Mindsets
Session Chair: Ms Ng He Fang, SHATEC
Title Authors
Baiyi, Zhang,
1 Service-Learning Experience: Mystery Shopper in Pierre Herme Ye, Jason Zi Xuan,
Tang, Irini Lai Fun
The Impact of Staycation’s Service Quality on Behavioral Intention through Guest Yan, Kai Hong,
2
Satisfaction: A Local Hotel Customers’ Perspective Tavitiyaman, Pimtong
Wang Wenwen,
Yin Qian,
Tourism Activation Mode of Ancient City Cultural Heritage: A Case Study of
3 Cui Xuanjing,
Taierzhuang Ancient City
Honggen Xiao,
Bu Naipeng (Tom)
The Influence of Hotel Guests’ Perception of Green Applications on Their Willingness Tong, Wing Lam Angela,
4
to Pay and Revisit Intention Tavitiyaman, Pimtong
610:45 – 12:15, 4 June 2021, Concurrent Session Y2
2-3. Hospitality Impact, Experiences and Learning
Session Chair: Mr Jacob Ng Guan Yun, SHATEC
Title Authors
1 A Ritz to Remember Nicholas Sim
2 My Learning Journey with Resorts World Sentosa Khoo Han Lin
3 My Journey to Becoming a Raffles Butler Javier Chang
713:15 – 14:45, 4 June 2021, Concurrent Session Y3
3-1. Tourist Perspectives on the COVID-19 Pandemic
Session Chair: Ms Rosco Charlene Pagayon, SHATEC
Title Authors
Assessing Laid Off Filipino Tourism and Hospitality Workers Amidst the COVID-19 San Juan,
1
Pandemic Aerielle Pauline
Man Wai, Mak
2 Local’s Attitude Towards Promoting Food Tourism in Hong Kong
Kang-Lin, Peng
Li,Yajin,
Huang,Yuting,
Tourists’ Perceived Deviation of Tourism Slogans in the Construction of Destination
3 Bu,Naipeng(Tom),
Image: A Case Study of Shandong Province
Kong,Haiyan,
Pan,Steve
Diana Vanni Lou M. Dulay,
Francis Eleazer R. Dela Cruz,
Beyond The Risk: Analysis Of Guest Perceptions On Selected Hotels Used As
4 Alexandra Sofia A. Hojas,
Quarantine Facilities In Manila And Pasay Area
Angela Nicole B. Monreal,
Judylyn P. Rasing
813:15 – 14:45, 4 June 2021, Concurrent Session Y3
3-2. Sustainable Tourism, Culture and Heritage
Session Chair: Ms Ng He Fang, SHATEC
Title Authors
Macasil, Lourgie Rose P.,
Dologuin, Aby Pearl C.,
Promoting Sustainable Tourism to Family Tourists: Rehabilitating the Tourism Industry
1 Peñamante, Ma. Evita L.
in Baler, Aurora After COVID-19 Pandemic
Risos, Cathy Bell J.
Sambrano, Camile Joie
Dizon, Janssen John F.,
An Analysis on the Development of Virtual Reality as a New Way of Experiencing Dofitas, Mary Bianca Nicole,
2
Cultural Heritage amidst COVID-19 Pandemic in Intramuros, Manila Francisco, Frances Mae T.,
Tolon, Pia Thereze
Man Yi Lee,
3 Hong Kong Millennials' Acceptance and Preferences on Hotel Adopting AI Robots
Bruce Tsui
913:15 – 14:45, 4 June 2021, Concurrent Session Y3
3-3. Travel and Destination
Session Chair: Mr Jacob Ng Guan Yun, SHATEC
Title Authors
Marketing Dark Tourism in the Philippines: Analysis of the Awareness on the Rise of
1 Thong, Mei Chin Lia T.
Dark Tourism attractions
A Conceptual Model of Destination Attachment: Conclusions Based on Grounded
2 Cao, Zhihui and Chen, Ye
Theory Research
Zheng Xiang,
The Effect of Para-Social Relationships on Tourists’ Destination Attitude and Visit
3 Luo Jianming,
Intention
Shang Ziye
How New Technology Enhance the Experience of Travelling in the Area of Accessible
4 Kin Yat Wong
Tourism
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