2020 NV200 COMPACT CARGO WARRANTY INFORMATION BOOKLET - Nissan USA

 
2020 NV200 COMPACT CARGO
WARRANTY INFORMATION BOOKLET
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©2019 Nissan North America, Inc.

All rights reserved. No part of this publication may be reproduced or stored in a retrieval system, or transmitted
in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written permission of Nissan North America, Inc.
TABLE OF CONTENTS
1    WARRANTY COVERAGE AT A GLANCE       22   BRIDGESTONE FIRESTONE TIRE LIMITED
                                              WARRANTY
2    NISSAN’S CUSTOMER CARE PROGRAM
                                         25   ORIGINAL EQUIPMENT TIRE LIMITED
4    NISSAN’S COMMITMENT TO CUSTOMER          WARRANTIES
     SATISFACTION
                                         26 IMPORTANT TIRE SAFETY INFORMATION
5    2020 NEW VEHICLE LIMITED WARRANTY
                                         33   LIMITED WARRANTY ON GENUINE
10   FEDERAL VEHICLE EMISSION CONTROL         NISSAN REPLACEMENT PARTS,
     LIMITED WARRANTIES                       GENUINE NISMO S-TUNE PARTS, AND
13   CALIFORNIA VEHICLE EMISSION              GENUINE NISSAN ACCESSORIES
     CONTROL WARRANTIES                  35   NISSAN LIFETIME REPLACEMENT PANEL
18   SEAT BELT LIMITED WARRANTY               CORROSION LIMITED WARRANTY

19   JK TORNEL TYRE LIMITED WARRANTY     36 GENUINE NISSAN ORIGINAL EQUIPMENT
                                            MUFFLER, GENUINE NISSAN SHOCK
                                            ABSORBER AND STRUT LIFETIME
                                            LIMITED WARRANTY
TABLE OF CONTENTS
38 REPLACEMENT BATTERY LIMITED   41   CORROSION PROTECTION GUIDELINES
   WARRANTY
                                 42 ROADSIDE ASSISTANCE
40 GENUINE NISSAN PARTS AND
   ACCESSORIES                   44 NISSAN SECURITY+PLUS® VEHICLE
                                    PROTECTION PLANS
WARRANTY COVERAGE AT A GLANCE                                                         1

                                                               Summary of Warranty Coverage*

                                                                0 miles                                                                                       unlimited miles

 Basic Coverage                                                                                                                                60 months / 100,000 miles

 Corrosion Coverage (Perforation)                                                                                                               60 months / unlimited mileage

 Powertrain Coverage                                                                                                                           60 months / 100,000 miles

 Federal Emission Performance                                   24 months/24,000 miles

 Federal Emission Defect                                                    36 months / 36,000 miles

 Federal Emission Long Term Defect Warranty                                                                                                96 months / 80,000 miles

 California Emission Performance                                                           36 months / 50,000 miles

 California Emission Defect                                                                36 months / 50,000 miles

 California Emission Long Term Defect                                                                                     84 months / 70,000 miles

 Seat Belt                                                                                                                                     120 months / unlimited mileage

* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
2       NISSAN’S CUSTOMER CARE PROGRAM
NISSAN CARES...                                The Consumer Affairs Department will ask        For information about the BBB AUTO
                                               for the following information:                  LINE in your area, please call us (Nissan)
Both Nissan and your Nissan dealer are
                                                  Your name, address, and telephone            at the same toll free number 1-877-NIS-
dedicated to serving all your automotive
                                                  number                                       NCV1 (1-877-647-6281). We will be happy to
needs. Your complete satisfaction with
                                                  Vehicle identification number (on            provide you with information about BBB
your vehicle and your Nissan dealer are our
                                                  dashboard)                                   AUTO LINE. Or, you may contact the BBB
primary concerns. Your Nissan dealer is
                                                  Date of purchase                             directly at:
always available to assist you with all your
automobile service requirements.                  Current odometer reading                     BBB Auto Line
If, however, a situation arises that you          Your Nissan dealer’s name                    Council of Better Business Bureaus, Inc.
believe has not been addressed to your            Details of the concern                       3033 Wilson Boulevard
satisfaction, we ask that you take the         Or you can write to Nissan with the above       Suite 600
following steps:                               information at:                                 Arlington, VA 22201
STEP 1:                                        Nissan North America, Inc.                      1 (800) 955-5100
Discuss the situation with the dealership’s    Consumer Affairs Department                     If you call the BBB, its staff will take down
manager. If a problem still exists, contact    P.O. Box 685003                                 details of your complaint by telephone.
the dealership’s Consumer Aff airs Manager     Franklin, TN 37068-5003                         They will ask for the same information as
or owner. They are best equipped to                                                            described in Step 2.
                                               STEP 3:
resolve the matter for you.                                                                    For qualifying claims for eligible vehicles,
STEP 2:                                        In the event that you believe Nissan has        the BBB AUTO LINE program consists of
                                               been unable to satisfactorily address the       two parts, mediation and arbitration.
If the concern has still not been addressed    issue with your vehicle, a special automotive   The BBB will attempt to assist you to
to your satisfaction, please contact our       complaint resolution program called BBB         resolve the problem during mediation.
(Nissan’s) Consumer Affairs Department         AUTO LINE is available for qualifying claims    If a satisfactory resolution has not been
using our toll free number:                    on eligible vehicles. While state Lemon Laws
                                                                                               achieved during mediation, you will have
                                               may not apply to a Commercial Vehicle, a
                                                                                               the opportunity to personally present
                                               claim that does not meet all standards of
                                               applicable Lemon Laws might still be eligible   your case before an impartial arbitrator

           1-877-NIS-NCV1                      for assistance through the BBB AUTO LINE if     or three-person panel. The arbitrator(s)
                                               it meets certain conditions. The BBB AUTO       will make a decision after the arbitration
                                                                                               hearing.
           (1-877-647-6281)                    LINE program is independently operated by
                                               the Council of Better Business Bureaus, Inc.
                                               (BBB).

                                                                                                                 (Continued on next page)
NISSAN’S CUSTOMER CARE PROGRAM                                           3
The BBB will, in most cases, send you a final   BBB AUTO LINE is an informal dispute         BBB AUTO LINE may not be available in all
decision within forty (40) days (plus 7 if      settlement mechanism operated to             states. We, Nissan, would be pleased to
you have not contacted the proper person        comply with applicable Federal law and       provide you with information about the
from the dealership or Nissan) unless you       regulations. In states where BBB AUTO        availability of BBB AUTO LINE in your state,
delay the process. If you do not accept the     LINE is available, you are required to use   or call the BBB AUTO LINE number listed
decision, it will not be legally binding on     BBB AUTO LINE before exercising rights       above.
you or Nissan. However in some states,          or seeking remedies under Title I of the     For additional information on the Auto
if the decision is not accepted, it may be      Federal Magnuson- Moss Warranty Act,         Line program, please refer particularly
introduced either by you or by Nissan, as       15 U.S.C. §2301, et. seq. If you choose to   to the information on your state in the
evidence in any potentially related court       seek remedies other than those created       “Supplement to 2020 Nissan Warranty
action.                                         by Title I of the Magnuson-Moss Warranty     Information Booklet, and 2020 Nissan
                                                Act, (for example, under state law), that    OWNER’S MANUAL”.
                                                Federal Act does not require you to first
                                                use BBB AUTO LINE. The program is
                                                still available to you, however, and may
                                                be of considerable assistance. Some
                                                states specify that informal dispute
                                                settlement mechanisms such as BBB
                                                AUTO LINE must be used before you may
                                                use state-operated complaint resolution
                                                processes, before you may file a lawsuit
                                                under state law, and/or before you may
                                                have certain other rights or remedies
                                                available under state law. In accordance
                                                with those states’ laws, Nissan requires
                                                the prior use of BBB AUTO LINE in good
                                                faith before you resort to such other
                                                processes, file a lawsuit, or seek other
                                                remedies provided by state law. Please
                                                see the “Supplement to 2020 Nissan
                                                Warranty Information Booklet & 2020
                                                Nissan OWNER’S MANUAL” for additional
                                                information.
4       NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
ASSISTANCE OUTSIDE OF                        Nissan may occasionally offer special
WARRANTY                                     assistance that may pay for part or all
                                             of vehicle repairs beyond the expiration
In our continuing effort to convey our       of the limited warranty period on a case
commitment to service and customer           by case basis. Should you experience
satisfaction, Nissan may occasionally        unusual difficulties with your vehicle
offer to pay or reimburse for part or all    please discuss the situation with your
of the cost of making certain, specific      dealer. If your dealer is unable to assist
repairs beyond or outside of the terms       you, you may call the Nissan Consumer
of the warranty for some specific vehicle    Affairs Department at 1-877- NIS-NCV1
models. (Some states refer to such           (1-877-647-6281) to discuss your concern.
programs as “adjustment programs”). In       You will need to provide the Model, Model
such circumstances Nissan mails notices      Year, VIN (Vehicle Identification Number),
to all known registered owners of affected   mileage, maintenance history, a detailed
vehicles. You may additionally inquire of    explanation of the concern, and why you
your authorized Nissan dealer or of Nissan   believe that Nissan should be responsible
directly at the number listed below of the   for the repair. Your request will be
applicability of such programs to your       individually investigated and you will be
vehicle.                                     informed of Nissan’s decision.

                                                                                          Please review the “Supplement to the

                                                        1-877-NIS-NCV1
                                                                                          2020 Nissan Warranty Information
                                                                                          Booklet & 2020 Nissan Owner’s Manual”

                                                        (1-877-647-6281)                  for important information concerning
                                                                                          consumer rights in your state.
2020 NEW VEHICLE LIMITED WARRANTY                                                        5
WHO IS THE WARRANTOR                                                 Your Nissan vehicle is manufactured                         Nissan1 makes available to you, and you
                                                                     to meet U.S. regulations and                                are specifically required by Federal Law
Nissan1 warrants all parts of your 2020
                                                                     environmental requirements. With the                        to use BBB AUTO LINE [(800) 955-5100]
Nissan vehicle supplied by Nissan, except
                                                                     exception of privately owned vehicles                       before exercising rights or seeking
for those listed elsewhere under the
                                                                     belonging to members of the U.S.                            remedies under the Federal Magnuson-
caption “WHAT IS NOT COVERED.”
                                                                     military or employees and officers of the                   Moss Warranty Act, 15 U.S.C. §2301, et.
APPLICABILITY                                                        United States Government stationed                          seq. You are not required to first use
      This warranty is provided to the original                      abroad, this warranty does not apply                        BBB AUTO LINE if you seek remedies
      and subsequent owner(s) of a Nissan                            if an otherwise covered vehicle is                          not created by Title I of that Federal law,
      vehicle originally distributed by Nissan                       operated in, or relocated to, a country                     except that you are required to first use
      which is originally sold by a Nissan                           other than those listed above under                         BBB AUTO LINE in good faith if you seek
      authorized Nissan dealership in the                            this caption, except that it continues                      remedies created by state law, including
      United States, and which is registered                         to apply if the vehicle is operated in                      your state’s lemon law, if applicable state
      in the U.S. and normally operated in                           full compliance with its proper use as                      law provides for using a 703 compliant
      the United States (including Alaska and                        described in the applicable OWNER’S                         or similar process before filing suit.
      Hawaii), the United States territories                         MANUAL while touring outside of the                         Please refer to pp. 2-3 of this booklet
      (specifically Guam, Saipan, American                           United States, the U.S. territories or                      and the “Supplement to 2020 Nissan
      Samoa, Puerto Rico and the U.S. Virgin                         Canada for a period not exceeding sixty                     Warranty Information Booklet & 2020
      Islands), and Canada.                                          (60) consecutive days or sixty (60) days                    Nissan OWNER’S MANUAL 2 ” for additional
                                                                     in any one 12 month period. Subject to                      information.
      This warranty is generally transferable
                                                                     the transferability restriction described
      from the original ‘owner other than a
                                                                     above, this warranty applies to a
      Nissan dealer’ (OWNER) to subsequent
                                                                     relocated vehicle which is returned to,
      owners of the vehicle at any time
                                                                     and is registered and normally operated
      ownership of the vehicle is transferred,
                                                                     in the United States, the U.S. territories
      without any action on your part; except
                                                                     or Canada, except for conditions due to
      that this warranty is not transferable
                                                                     the vehicle’s foreign operation, e.g., use
      but is instead VOID if during the first six
                                                                     of inappropriate fuels or other fluids.
      months after delivery to the original
      OWNER: (1) ownership of the vehicle is
      transferred from the original OWNER,
      and (2) the vehicle is registered outside
      of the United States.

1   Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
2   See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.                 (Continued on next page)
6       2020 NEW VEHICLE LIMITED WARRANTY
LIMITATION OF WARRANTIES AND OTHER           THE WARRANTY BEGINS                                 This warranty covers any repairs
WARRANTY TERMS AND STATE LAW                                                                     needed to correct defects in
                                             The warranty period begins on the date the
RIGHTS                                                                                           materials or workmanship.
                                             vehicle is delivered to the first retail buyer
                                             or put into use, whichever is earlier.              Powertrain coverage applies to
EXTRA EXPENSES - LIMITATIONS OF                                                                  components listed below under the
DAMAGES                                      FOR HOW LONG AND WHAT IS                            headings Engine, Transmission and
This warranty does not cover incidental      COVERED                                             Transaxle, Drivetrain, and Restraint
or consequential damages such as loss          BASIC COVERAGE                                    System, supplied by Nissan subject
of the use of the vehicle, inconvenience         The basic coverage period is 60                 to the exclusions listed under the
or commercial loss.                              months or 100,000 miles, whichever              heading “WHAT IS NOT COVERED”.
ANY IMPLIED WARRANTY OF                          comes first.                                 ENGINE
MERCHANTABILITY AND FITNESS FOR A                This warranty covers any repairs             Cylinder heads and block and all internal
PARTICULAR PURPOSE SHALL BE LIMITED              needed to correct defects in                 parts, rocker covers and oil pan, valve
TO THE DURATION OF THIS WRITTEN                  materials or workmanship of all parts        train and front cover, timing chain and
WARRANTY.                                        and components of each new Nissan            tensioner, oil pump, water pump and
                                                 vehicle supplied by Nissan subject           fuel pump, fuel injectors, intake and
Some states do not allow the                                                                  exhaust manifolds and supercharger,
                                                 to the exclusions listed under the
exclusion or limitation of incidental or                                                      flywheel, seals, and gaskets.
                                                 heading “WHAT IS NOT COVERED” or,
consequential damages or limitations on                                                       TRANSMISSION AND TRANSAXLE
                                                 if the part is covered by one of the
how long an implied warranty lasts, so
                                                 separate coverages described in the          Case and all internal parts, torque
the above limitations or exclusions may
                                                 following sections of this warranty,         converter and converter housing,
not apply to you. This warranty gives you
                                                 that specific coverage applies instead       automatic transmission control module,
specific legal rights, and you may also
                                                 of the basic coverage.                       transfer case and all internal parts, seals
have other rights which vary from state
to state.                                        Bedliners will be repaired to                and gaskets, clutch cover and housing,
                                                 commercially acceptable standards            A/T cooler, and electronic transmission
Nissan1 does not authorize any person            subject to the conditions and                controls.
to create for it any other warranty,             limitations listed in “WHAT IS NOT           DRIVETRAIN
obligation or liability in connection with       COVERED”.                                    Drive shafts, final drive housing, and all
this vehicle.                                  POWERTRAIN COVERAGE                            internal parts, propeller shafts, universal
                                                 The Powertrain coverage period is 60         joints, bearings, seals and gaskets.
                                                 months or 100,000 miles, whichever
                                                 comes first.

                                                                                                             (Continued on next page)
2020 NEW VEHICLE LIMITED WARRANTY                                             7
RESTRAINT SYSTEM                                   Limited 6 month warranty coverage:         OBTAINING WARRANTY SERVICE
Air bags and related electronic control            OE wiper blade inserts are covered
                                                                                                You must take the vehicle to an
systems.                                           for the first 6 months of ownership.
                                                                                                authorized Nissan dealer in the United
   CORROSION COVERAGE                            REFRIGERANT RECHARGE ONLY                      States or Canada during regular
   (PERFORATION FROM CORROSION)                  COVERAGE                                       business hours at your expense in
   Any body sheet metal panel supplied           Refrigerant recharge not associated            order to obtain warranty service. The
   by Nissan found to have developed             with the repair or replacement of a            names and addresses of authorized
   perforation (rust-through) due to             warranted part is covered only during          Nissan dealers are listed in telephone
   corrosion in normal use is covered for 60     the first 12 months, regardless of the         directories.
   months, regardless of mileage, subject to     mileage.                                       If you require warranty service outside
   the exclusions listed under the heading     NO CHARGE                                        of the United States (see terms under
   “WHAT IS NOT COVERED”. No additional                                                         caption “APPLICABILITY”), contact an
   rust proofing applications are required.    Warranty repairs will be made at no charge
                                                                                                authorized Nissan dealer in that country.
   Perforation is a condition in which any     for parts and/or labor (except for tires, in
   body sheet metal panel has corroded         which case you may pay certain charges         MAINTENANCE, DATA ACCESS,
   from one surface through to another.        as noted above or as described in the          AND RECORDS
   TOWING COVERAGE                             applicable tire warranty found later in this   As a condition of this warranty, you are
   If your vehicle is inoperative due to the   booklet). Any needed parts replacement         responsible for properly using, maintaining
   failure of a warranted part, during any     will be made using Genuine Nissan or           and caring for your vehicle as outlined in
   of the New Vehicle Limited Warranties,      Nissan approved new or remanufactured          your OWNER’S MANUAL, and maintaining
   including Emission and Seatbelt             parts. Nissan reserves the right to make       copies of all maintenance records &
   warranties, towing service to the nearest   changes at any time, without notice, to        receipts for review by Nissan.
   authorized Nissan dealership is covered.    production and service parts in their
                                                                                              You are also required to provide consent
   ADJUSTMENT COVERAGE                         specifications, colors, and materials,
                                                                                              to give Nissan access to data stored on
   Service adjustments not usually             including those used in connection with
                                               warranty repairs. For this reason, when        vehicle systems. Failure to do so is likely to
   associated with the replacement of parts,                                                  result in the denial of warranty coverage.
   such as wheel alignment, are covered        approved by Nissan and at Nissan’s
   only during the first 12 months or 12,000   discretion, functionally equivalent            Evidence of the performance of the
   miles, whichever comes first.               replacement parts may be used that do          required maintenance should be kept and
       Limited 12 month warranty               not exactly match the original production      presented as proof of such maintenance in
       coverage:                               part.                                          connection with related warranty repairs.
       I-key and key fob batteries are                                                        To assist you in maintaining appropriate
       covered for the first 12 months of                                                     records, the maintenance log located in
       ownership.
                                                                                                                (Continued on next page)
8       2020 NEW VEHICLE LIMITED WARRANTY
your NISSAN OWNER’S MANUAL can be             lack of compliance with local regulations         a cash payment of claim in lieu of repairs
used along with supporting repair invoices,   or environmental requirements of any              because of a determination that the cost of
receipts and other such records.              country (other than the U.S. or Canada) are       repairs exceeded the actual cash value of
WHAT IS NOT COVERED                           NOT covered by this warranty.                     the vehicle.
                                              DAMAGE OR FAILURES DUE TO                         DAMAGE, FAILURES OR CORROSION
GENERAL EXCLUSIONS                            ALTERATION OR MODIFICATION                        FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage,          This warranty does not cover damage,              This warranty does not cover damage,
failures or corrosion resulting from or       failures or corrosion resulting from or           failures or corrosion resulting from or
caused by:                                    caused by:                                        caused by:
   Failure to operate the vehicle in             Alteration, tampering, or improper                Stone chipping, chemical fallout (acid
   accordance with the OWNER’S MANUAL            repair.                                           rain), tree sap, salt, hail, windstorm,
   Misuse, such as using the vehicle to tow      Installation of non-Nissan approved               lightning, flood or other environmental
   Failure of a component not covered by         accessories or components.                        conditions.
   warranty                                      Improper installation of any Nissan               The items listed below are not covered
   Racing and competitive driving                approved aftermarket accessory or                 under corrosion coverage (perforation
   Theft, vandalism, fire, or flooding           component.                                        from corrosion).
   (including engine water ingestion)            A vehicle whose odometer mileage has                 Exhaust system components.
   Accident, collision, being towed              been altered, or the odometer repaired               Corrosion of outer trim parts, such as
   Repairs performed by anyone other             or replaced and the actual vehicle                   moldings. However, corrosion of outer
   than an authorized Nissan dealer              mileage cannot be correctly and readily              trim parts is warranted for 12 months
                                                 determined.                                          or 12,500 miles, whichever comes
   Glass breakage, unless resulting from
                                              SALVAGE TITLE                                           first.
   defects in material or workmanship
                                              This limited warranty does not apply to any             Corrosion other than perforation,
   Normal wear and tear, including dings,
                                              vehicle, and is rendered VOID if the vehicle            such as cosmetic or surface corrosion
   dents, chips, or scratches
                                              is (or ever has been) issued a “salvage” or             due to defects in materials or
   Damage caused by any automated or                                                                  workmanship. This is covered under
   manually operated car wash or by using     similar title including, but not limited to
                                              junk, scrap, rebuilt, or flood titles under any         the Basic Coverage of the New
   a pressure washer                                                                                  Vehicle Limited Warranty.
                                              state’s law; or has ever been determined
Note that complaints related to failure                                                               Special bodies or equipment not
                                              to be a “total loss” or equivalent by any
to comply with proper use of the vehicle                                                              manufactured or supplied by Nissan.
                                              insurance company, such as by payment of
as described in the applicable OWNER’S
MANUAL (including the lack of availability
or use of proper fluid), or the vehicle’s
                                                                                                                 (Continued on next page)
2020 NEW VEHICLE LIMITED WARRANTY     9
DAMAGE, FAILURES OR CORROSION                  SEAT BELTS, TIRES, DROP-IN BEDLINERS
DUE TO LACK OF OR IMPROPER                     AND EMISSION CONTROL SYSTEM
MAINTENANCE OR REPAIRS                         Seat belts, tires, drop-in bedliners and the
This warranty does not cover damage,           emission control system are not covered
failures or corrosion resulting from or        by this warranty, but are covered by
caused by:                                     separate warranties.
   Lack of performance of proper               (See following pages for separate
   maintenance services as outlined in         warranties which may apply to your Nissan,
   your NISSAN OWNER’S MANUAL.                 such as those covering vehicle emissions,
   Use of improper or dirty fuel, fluids or    seat belts, and tires.)
   lubricants.
   Use of parts not equivalent in quality or
   design to parts supplied by Nissan.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal
maintenance services as specified in your
NISSAN OWNER’S MANUAL such as engine
tune-up; cleaning and polishing; wheel
alignment; headlight aiming; replacement
of filters, replacement of windshield wiper
inserts, lubricants, coolant; worn brake
shoes, pads, drums and rotors and worn
clutch discs.
10         FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
EMISSION DEFECTS WARRANTY                                     EMISSIONS PERFORMANCE                                          begins the date the vehicle is delivered
Nissan1 warrants that your vehicle was                        WARRANTY WHEN DOES THIS                                        to the first retail buyer or put into use,
designed, built and equipped to conform                       WARRANTY APPLY                                                 whichever is earlier.
at the time of sale with all applicable                       The Emission Performance warranty                              Additionally, failure of an approved
United States emission standards.                             applies to your 2020 Nissan vehicle ONLY                       emissions test resulting from the failure of
                                                                                                                             those parts listed below under the caption
This warranty covers any repairs needed                       when both of the following occur.
                                                                                                                             “Warranty Parts List” are covered by the
to correct defects in materials or                               1. The vehicle fails to meet applicable                     Emissions Defects Warranty described
workmanship which would cause your                                  emissions standards as judged by                         above.
vehicle not to meet these standards.                                an emissions test approved by the
                                                                                                                             Exceptions to this warranty are listed
WHAT IS COVERED UNDER THE                                           Environmental Protection Agency
                                                                                                                             below under the caption “WHAT IS NOT
DEFECTS WARRANTY                                                    (EPA).
                                                                                                                             COVERED UNDER EITHER THE DEFECTS OR
                                                                 2. This failure results or will result                      PERFORMANCE WARRANTIES.”
Covered components are listed below
                                                                    in some penalty to you, such as a
under the caption “WARRANTY PARTS
                                                                    monetary fine or the denial of the
LIST.” Exceptions to this warranty are listed
                                                                    right to use your vehicle, under local,
below under the caption “WHAT IS NOT
                                                                    state or federal law.
COVERED UNDER EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES.”                                      For example, if your state requires an
                                                              EPA approved yearly vehicle inspection
HOW LONG IS THE DEFECTS                                       before you receive a renewed license, this
WARRANTY                                                      warranty applies to your vehicle. In areas
This warranty is for 3 years or 36,000                        where there is no approved test program,
miles, whichever occurs first. The warranty                   this warranty does not apply.
begins the date the vehicle is delivered                      WHAT IS COVERED AND FOR HOW
to the first retail buyer or put into use,                    LONG UNDER THE PERFORMANCE
whichever is earlier. Additionally, the engine
control module / onboard diagnostic
                                                              WARRANTY
device and catalytic converter(s) listed                      Nissan1 warrants that it will remedy any
below and indicated by an “O” under                           non-conformity in your vehicle which
the caption “WARRANTY PARTS LIST”                             causes it to fail an approved emissions
are covered for 8 years or 80,000 miles,                      test during the first 24 months or 24,000
whichever occurs first.                                       miles, whichever occurs first. This warranty

1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.   (Continued on next page)
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES                                                          11

LIMITATION OF WARRANTIES AND                 WHAT IS NOT COVERED UNDER                      4. In the case of the Performance
OTHER WARRANTY TERMS AND                     EITHER THE DEFECTS OR                             Warranty, costs of determining the

STATE LAW RIGHTS                             PERFORMANCE WARRANTIES                            cause of a vehicle failing an EPA
                                                                                               approved emissions test if such
EXTRA EXPENSES - LIMITATIONS OF              These warranties do not cover:                    failure is found not to be covered.
DAMAGES                                        1. Normal maintenance, service and           5. In the case of the Defects Warranty,
This warranty does not cover incidental           parts replacement as outlined in             parts not supplied by Nissan or
or consequential damages such as loss             the emissions control maintenance            damage to other parts caused
of the use of the vehicle, inconvenience          instructions of your OWNER’S MANUAL.         directly by non-Nissan parts.
or commercial loss.                            2. Failures directly as a result of:       WHAT YOU MUST DO
ANY IMPLIED WARRANTY OF                               Failure to perform required         In order to obtain warranty service you
MERCHANTABILITY AND FITNESS FOR A                     emission control maintenance as     must deliver the vehicle to an authorized
PARTICULAR PURPOSE SHALL BE LIMITED                   outlined in your OWNER’S MANUAL.    Nissan dealer in the United States at your
TO THE DURATION OF THIS WRITTEN                       Misuse, accident or modification.   expense.
WARRANTY.                                             Improper adjustment or              You must also maintain your vehicle as
Some states do not allow the                          installation of parts during the    outlined in the maintenance instructions in
exclusion or limitation of incidental or              performance of maintenance          your NISSAN OWNER’S MANUAL.
                                                      services.
consequential damages or limitations on
                                                      Tampering with or disconnecting     WHAT NISSAN WILL DO
how long an implied warranty lasts, so
the above limitations or exclusions may               any part affecting vehicle          Warranty repairs will be made at no charge
not apply to you. This warranty gives you             emissions.                          for parts and/or labor, including diagnosis
specific legal rights, and you may also               The use of contaminated fuel or     and tax. Any needed parts replacement
have other rights which vary from state               fuel other than that specified in   will be made using new or remanufactured
to state.                                             your OWNER’S MANUAL.                parts.
Nissan1 does not authorize any person          3. In the case of the Performance
to create for it any other warranty,               Warranty, the use of any part not
obligation or liability in connection with         certified in accordance with Federal
this vehicle.                                      requirements which is defective or
                                                   not equivalent from an emissions
                                                   standpoint to the original equipment
                                                   part.

                                                                                                           (Continued on next page)
12         FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
OTHER WARRANTY TERMS                                         MAINTENANCE RECORDS                              Front exhaust tube with catalytic
                                                             Receipts covering the performance of             converter permanently attached
PERFORMANCE WARRANTY CLAIMS                                                                                   Camshaft position sensor(s)
PROCEDURE                                                    regular maintenance should be kept in
                                                             the event questions arise concerning             Crankshaft position sensor(s)
You may make a claim under the                               maintenance. The receipts should be              Spark plugs, ignition coil and wires
Performance Warranty immediately after                       transferred to subsequent owners.                Ignition control moduler
the failure of an EPA approved emissions
test. You must provide proof of this failure                 IF YOU HAVE QUESTIONS                            Exhaust manifold with catalytic
when making your claim.                                                                                       converter permanently attached
                                                             You may obtain further information
                                                             concerning these warranties by following         Evaporative emission control system
You will be told whether Nissan will honor
                                                             the procedure outlined in the “CUSTOMER          Fuel filler neck restrictor and check valve
your claim within 30 days of the date you
make the claim unless a shorter time                         CARE” section of this booklet. In the case       Fuel tank and filler cap
period is required by law. If your claim is                  of the Performance Warranty, you may             Idle air control system
denied, Nissan will notify you in writing of                 also contact or report any violations to the     Positive crankcase ventilation system
the reason. If we do not notify you within                   Office of Transportation and Air Quality,        Exhaust gas recirculation (EGR) control
this time period, we will repair your vehicle                Vehicle Compliance Programs Group, U.S.          system
under this warranty at no cost to you. The                   Environmental Protection Agency, Ariel           Pulsed secondary air injection system
time period for notification will not apply                  Rios Building (6405J), 1200 Pennsylvania         and valves
if you request a delay or a delay is caused                  Avenue, N.W, Washington, D.C. 20460              Hoses, clamps, fittings, tubing, sealing
by events not under the control of Nissan                    WARRANTY PARTS LIST                              gaskets or devices and mounting
dealers.                                                                                                      hardware used in above systems
                                                                Fuel injection system
No claim will be denied under the                                                                             Vacuum and temperature sensitive
                                                                Engine control module/onboard
Performance Warranty because you use                                                                          valves and switches used in above
                                                                diagnostic device
a non-Nissan but EPA certified part for                                                                       systems
                                                                Oxygen sensor(s)
maintenance or repair.                                                                                        Electronic sensors and controls used in
                                                                Mass air flow sensor                          above systems
MAINTENANCE SERVICE AND                                         Intake manifold
REPLACEMENT PARTS                                               Throttle body                               The Emission Performance or Defect
Important information concerning                                Catalytic converter(s)                      Warranty may be subject to future
maintenance service and replacement                             Exhaust manifold(s)                         governmental administrative action.
parts is in the Limited Warranty on Nissan                                                                  Nissan reserves the right to change the
                                                                Exhaust tube from manifold to catalytic
Parts and Accessories section of this                                                                       terms of the warranty to be consistent
                                                                converter
booklet.                                                                                                    with these actions. See your dealer for
                                                                                                            information regarding possible changes.
o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles, whichever occurs first.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1                                                                                           13
The following statement is required to be                     MANUFACTURER’S WARRANTY                                        OWNER’S WARRANTY
provided by regulations of the California                     COVERAGE                                                       RESPONSIBILITIES
Air Resources Board.
                                                              For 3 years or 50,000 miles (whichever                         As the vehicle owner, you are responsible
YOUR WARRANTY RIGHTS AND                                      occurs first):                                                 for the performance of the required
OBLIGATIONS                                                   1) If your vehicle fails a Smog Check                          maintenance listed in your OWNER’S
The California Air Resources Board is                            inspection, all necessary repairs and                       MANUAL. Nissan recommends that you
pleased to explain the emission control                          adjustments will be made by Nissan                          retain all receipts covering maintenance
system warranty on your 2020 vehicle 2 .                         to ensure that your vehicle passes the                      on your vehicle, but Nissan cannot deny
In California, new motor vehicles must be                        inspection. This is your emission control                   warranty solely for the lack of receipts or
designed, built and equipped to meet the                         system PERFORMANCE WARRANTY.                                for your failure to ensure the performance
State’s stringent anti-smog standards.                                                                                       of all scheduled maintenance.
                                                              2) If any emission-related part on your
Nissan3 must warrant the emission control                         vehicle is defective, the part will be                     You are responsible for presenting your
system on your vehicle for the periods                            repaired or replaced by Nissan. This is                    vehicle to a Nissan dealer as soon as a
of time listed below provided there has                           your short-term emission control system                    problem exists. The warranty repairs
been no abuse, neglect or improper                                DEFECTS WARRANTY.                                          should be completed in a reasonable
maintenance of your vehicle.                                                                                                 amount of time, not to exceed 30 days.
                                                              For 7 years or 70,000 miles (whichever
Your emission control system may include                      occurs first):                                                 As the vehicle owner, you should also be
parts such as the fuel-injection system,                                                                                     aware that Nissan may deny you warranty
the ignition system, catalytic converter                      If an emission-related part listed in this                     coverage if your vehicle or a part has
and engine computer. Also included may                        warranty booklet specially noted with                          failed due to abuse, neglect, improper
be hoses, belts, connectors and other                         coverage for 7 years or 70,000 miles is                        maintenance or unapproved modifications.
emission-related assemblies.                                  defective, the part will be repaired or
                                                              replaced by Nissan. This is your long-                         If you have any questions regarding your
Where a warrantable condition exists,                         term emission control system DEFECTS                           warranty rights and responsibilities, you
Nissan will repair your vehicle at no cost to                 WARRANTY.                                                      should contact Nissan’s Consumer Aff airs
you including diagnosis, parts and labor.                                                                                    Department at 1-877-NIS-NCV1 (1-877- 647-
                                                                                                                             6281) or the California Air Resources Board
                                                                                                                             at 9528 Telstar Avenue, El Monte CA 91731.

1 These warranties apply to all California and 50-state emission equipped 2020 model year Nissan vehicles sold for registration as new vehicles in California, Connecticut, Delaware,
  Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
3 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
                                                                                                                                                    (Continued on next page)
14       CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1
The following is Nissan’s1 new vehicle          LIMITATION OF WARRANTIES AND OTHER           EMISSIONS DEFECTS WARRANTY
emission control warranty statement for         WARRANTY TERMS AND STATE LAW                 WHAT IS COVERED
vehicles certified for sale in California and   RIGHTS                                       Nissan warrants that your vehicle was
sold for registration as a new vehicle in
California, Connecticut, Delaware, Maine,       EXTRA EXPENSES - LIMITATIONS OF              designed, built and equipped to conform
Maryland, Massachusetts, New Jersey,            DAMAGES                                      with all applicable requirements of the
New York, Oregon, Pennsylvania, Rhode           This warranty does not cover incidental      California Air Resources Board. This
Island, Vermont, or Washington only.            or consequential damages such as loss        warranty covers any part which aff ects
                                                of the use of the vehicle, inconvenience     applicable regulated emission(s).
                                                or commercial loss.                          Exceptions to this warranty are listed
                                                ANY IMPLIED WARRANTY OF                      below under the caption “WHAT IS NOT
                                                MERCHANTABILITY AND FITNESS FOR              COVERED.”
                                                A PARTICULAR PURPOSE SHALL BE                HOW LONG IS THE WARRANTY
                                                LIMITED TO THE DURATION OF THIS              This warranty is for 3 years or 50,000
                                                WRITTEN WARRANTY.                            miles, whichever occurs first. Additionally,
                                                Some states do not allow the                 the components listed under the caption
                                                exclusion or limitation of incidental or     “Long-Term Emission System Defects
                                                consequential damages or limitations on      Warranty Parts List” are covered for 7 years
                                                how long an implied warranty lasts, so       or 70,000 miles, whichever occurs first,
                                                the above limitations or exclusions may      except that the catalytic converter and
                                                not apply to you. This warranty gives you    engine control module (ECM) are warranted
                                                specific legal rights, and you may also      for 8 years or 80,000 miles, whichever
                                                have other rights which vary from state      occurs first. The warranty begins the date
                                                to state.                                    the vehicle is delivered to the first retail
                                                Nissan does not authorize any person         buyer or put into use, whichever is earlier.
                                                to create for it any other warranty,         Some items require scheduled
                                                obligation or liability in connection with   replacement before 50,000 miles. These
                                                this vehicle.                                items are warranted only up to the
                                                                                             replacement interval. The replacement
                                                                                             intervals are outlined in the maintenance
                                                                                             instructions in your NISSAN SERVICE &
                                                                                             MAINTENANCE GUIDE.

                                                                                                              (Continued on next page)
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1                                                                           15
LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST

                                                                        Engine Control Module o

                                                                                                  Front Exhaust Tube w/
                                                                                                  Catalytic Convertero
                       EGI Wiring Harness

                                                        Throttle Body
                                            Fuel Tank
NV200                  X                     X          X                X                             X

                                                                                                                          (Continued on next page)
16       CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1
EMISSIONS PERFORMANCE                                    Improper adjustment or installation      recommends that you retain all receipts
WARRANTY                                                 of parts during the performance          covering maintenance on your vehicle, but
                                                         of maintenance (non-warranty)            Nissan cannot deny warranty solely for
WHEN DOES THIS WARRANTY APPLY                            services.                                the lack of receipts or for your failure to
This warranty applies to your 2020 Nissan                Tampering with or disconnecting any      ensure the performance of all scheduled
vehicle only if it fails to pass a California            part affecting vehicle emissions.        maintenance.
“smog check” test or equivalent.
                                                         The use of fuel other than that          WHAT NISSAN WILL DO
WHAT IS COVERED AND FOR HOW LONG                         specified in your OWNER’S MANUAL or      Warranty repairs will be made at no charge
Nissan warrants that if your vehicle fails               fuel with contaminants which the fuel    for parts and/or labor, including diagnosis
to pass a California “smog check” test, it               filter is not designed to remove.        and tax. Any needed parts replacement
will make the necessary repairs so that            3. In the case of the Performance Warranty,    will be made using new or remanufactured
your vehicle will pass. This warranty is              the use of any non-Nissan part not          parts.
for 3 years or 50,000 miles, whichever                certified in accordance with Federal        OTHER WARRANTY TERMS
occurs first. The warranty begins the date            requirements which is defective or not
the vehicle is delivered to the first retail                                                      Performance Warranty Claims
                                                      equivalent from an emissions stand          Procedure
buyer or the date it is first put in to service,      point to the original equipment part.
whichever is earlier.                                                                             You may make a claim under the
                                                   4. In the case of the Defects Warranty,        Performance Warranty immediately after
Exceptions to this warranty are listed                parts not supplied by Nissan or damage
under the caption “ WHAT IS NOT                                                                   the failure of a “smog check” test. You must
                                                      to other parts caused directly by non-      provide proof of this failure when making
COVERED”.                                             Nissan parts.                               your claim in order to avoid additional
WHAT IS NOT COVERED                                5. In the case of the Performance Warranty,    “smog check” test charges.
These warranties do not cover:                        costs of determining the cause of a         You will be told whether Nissan will honor
1. Normal maintenance, service and parts              vehicle failing a California “smog check”   your claim within 30 days of the date you
   replacement as outlined in the emission            test if such failure is found not to be     make the claim, unless a shorter time
   control maintenance instructions of your           covered.                                    period is required by law. If your claim is
   OWNER’S MANUAL.                                 WHAT YOU MUST DO                               denied, Nissan will notify you in writing of
2. Failures directly as a result of:               In order to obtain warranty service you        the reason. If we do not notify you within
       Lack of performance of required             must deliver the vehicle to any authorized     this time period, we will repair your vehicle
       emission control maintenance as             Nissan dealer in the United States at your     under this warranty at no cost to you. The
       outlined in your NISSAN OWNER’S             expense. You are responsible for the           time period for notification will not apply
       MANUAL.                                     required maintenance on your vehicle as        if you request a delay or a delay is caused
       Misuse, accident or modification.           outlined in the maintenance instructions       by events not under the control of Nissan
                                                   in your NISSAN OWNER’S MANUAL. Nissan          dealers. No claim will be denied under the
                                                                                                                     (Continued on next page)
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1                                                         17
Performance Warranty because you use a           After the 3 year/50,000 mile performance      If you have Questions
certified part for maintenance or repair.        warranty has passed, a “smog check” test      You may obtain further information
Maintenance Service and Replacement              failure due to a defect in a part which is    concerning these warranties by following
Parts                                            warranted for 7 years/70,000 miles is         the procedure outlined in the “CUSTOMER
                                                 covered.                                      CARE” section of this booklet. You may
Important information concerning
maintenance service and replacement              Emergency Repairs                             also contact or report any violations to the
parts is in the Limited Warranty on Nissan       In case of an emergency, when an              Office of Transportation and Air Quality,
Replacement Parts and Accessories                authorized Nissan dealer is not reasonably    Vehicle Compliance Programs Group, U.S.
section of this booklet. No warranty claim       available, warranty repairs may be            Environmental Protection Agency, Ariel
will be denied solely because a non-Nissan       performed at any service facility or by       Rios Building (6405J), 1200 Pennsylvania
part was used for maintenance or repair.         the owner using any replacement parts.        Avenue, N.W, Washington, D.C. 20460 or the
                                                 Nissan will reimburse you for such repairs,   Chief, Mobile Source Division, Air Resources
California Vehicle Inspection Program                                                          Board, 9528 Telstar Ave., El Monte, CA.
                                                 including diagnosis, up to the amount of
Under this program, if your vehicle fails                                                      91731.
                                                 Nissan’s suggested retail price for parts
a “smog check” test, you may choose to
have diagnosis of the failure and repairs
                                                 and labor charges based on Nissan’s           Other Obligations
                                                 recommended time allowance for the            Nissan does not authorize any person to
made at a Nissan dealer or at another
                                                 warranty repair and the geographically        create for it any other warranty, obligation
service facility. If the inspection failure is
                                                 appropriate hourly labor rate. A part         or liability in connection with this vehicle.
the result of a condition covered by these
                                                 not being available or a repair not being
warranties, you must take your vehicle to
                                                 complete within 30 days also constitutes      Warranty for 2020 vehicles certified for
an authorized Nissan dealer for warranty
                                                 an emergency. You must take the replaced      sale in California may be subject to future
repairs. This includes parts, labor and
                                                 part and paid receipts to an authorized       governmental administrative or judicial
diagnosis. You must pay for diagnostic
                                                 Nissan dealer for repayment in such           action. As a result, this warranty may be
costs if performed at another service
                                                 emergency situations.                         changed because Nissan reserves the
facility except in the case of emergency                                                       right to, and, will make those changes
repairs as outlined below.                       Maintenance Records                           required by future law, regulation, or
You must pay for all diagnostic and repair       Receipts covering the performance of          judicial or administrative action in order
costs of an inspection failure as required by    regular maintenance are not required but      to be consistent with such governmental
law if the failure was caused by conditions      should be kept in the event questions arise   actions.
not covered by these warranties. If the          concerning maintenance. The receipts
failure is the result of a combination of        should be transferred to subsequent
conditions, you must pay for only the            owners.
diagnostic and repair costs related to items
not covered by these warranties.
18          SEAT BELT LIMITED WARRANTY
WHO IS THE WARRANTOR                                            LIMITATION OF WARRANTIES AND OTHER
Nissan1 warrants all parts of your 2020                         WARRANTY TERMS AND STATE LAW
Nissan vehicle seat belt system supplied by                     RIGHTS
Nissan.
                                                                EXTRA EXPENSES - LIMITATIONS OF
WHAT IS COVERED AND FOR HOW                                     DAMAGES
LONG                                                            This warranty does not cover incidental
This warranty covers any Nissan supplied                        or consequential damages such as loss
seat belt or related component, that fails                      of the use of the vehicle, inconvenience
to function properly during normal use                          or commercial loss.
within ten (10) years of the date the vehicle
is delivered to the first retail buyer or put                   ANY IMPLIED WARRANTY OF
into service, whichever is earlier. Warranty                    MERCHANTABILITY AND FITNESS FOR
repairs are free of charge for parts and                        A PARTICULAR PURPOSE SHALL BE
labor.                                                          LIMITED TO THE DURATION OF THIS
OBTAINING WARRANTY SERVICE                                      WRITTEN WARRANTY.
You must take the vehicle to an authorized                      Some states do not allow the
Nissan dealer in the United States or                           exclusion or limitation of incidental or
Canada during regular business hours at                         consequential damages or limitations on
your expense in order to obtain warranty                        how long an implied warranty lasts, so
service. The names and addresses of                             the above limitations or exclusions may
authorized Nissan dealers are listed in                         not apply to you. This warranty gives you
telephone directories.                                          specific legal rights, and you may also
WHAT IS NOT COVERED                                             have other rights which vary from state
                                                                to state.
       Damage or failure due to misuse,
       alteration, accident or collision                        Nissan does not authorize any person
       damage. (Proper use is outlined in                       to create for it any other warranty,
       your OWNER’S MANUAL).                                    obligation or liability in connection with
       Color fading, spotting or other                          this vehicle.
       cosmetic items when the belt is
       otherwise functioning properly.
       Air bags and related electronic
       control systems which are covered by
       the Powertrain warranty.
1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles in the United States.
JK TORNEL TYRE LIMITED WARRANTY                                            19
ORIGINAL EQUIPMENT                              WHAT THE WARRANTY DOES NOT                       2. Rapid tread wear or wear-out. Original
PASSENGER AND LIGHT TRUCK                       COVER                                               Equipment tires have no mileage
TIRES                                           This limited warranty does not cover the
                                                                                                    warranty.
                                                following:                                       3. Weather/ozone cracking after 4 years
This Limited Warranty covers JK TYRE
                                                1. Tire damage or irregular wear due to:            from date of tire manufacture.
brand passengers and light truck tires
including temporary spare tires, originally        A. Road hazards, including without            4. Ride disturbance or vibration after 1/32
installed by the vehicle manufacturer on              limitation; puncture, cut, impact             inch (0.8 mm) of tread wear use.
a new vehicle. You are covered under the              break, stone drill, bruise, bulge, snag,   5. Tires with sealant, balance, or other filler
terms of this Limited Warranty if the tire            etc.                                          material that was not originally applied
was produced after Jan, 2013 (DOT Serial           B. Improper use or operation, including          or inserted by the tire manufacturer.
0113 or later) and has been used only on the          without limitation; Improper               6. Tires used in commercial service.
vehicle on which it was originally installed          inflation pressure, overloading, tire/     7. Tires purchased and normally used
in non commercial service.                            wheel spinning, use of an improper            outside the United States and Canada.
WHAT IS WARRANTED AND FOR                             wheel, tire chain damage, misuse,          8. The cost of applicable federal, state, and
HOW LONG                                              misapplication, negligence, tire              local taxes.
                                                      alteration, or for facing or competition
Before wearing down to 2/32 inch (1.6 mm)                                                        9. Failure to follow any of the safety and
                                                      purposes.
remaining original tread depth (i. e. worn                                                          maintenance recommendations or
                                                   C. Insufficient or improper                      warnings contained in this manual.
down to the top of the built-in indicators in         maintenance, including without
the tread grooves) and within 5 years from            limitation; Failure to rotate tires as     This Limited Warranty is in addition to and/
the date of purchase (proof of purchase               recommended in this manual, wheel          or may be limited by any other applicable
date required; without proof of purchase              misalignment, worn suspension              written warranty you may have received
date, then within 5 years from the date               components, improper tire mounting         concerning special tires or situations.
of tire manufactured), for any reason                 or demounting, tire/wheel assembly
other than those excluded in the section              imbalance, or other vehicle
entitled “What This Limited Warranty Does             conditions, defects or characteristics.
Not Cover” any eligible tire that becomes
                                                   D. Contamination or degradation
unusable for any reason within the
                                                      by petroleum products or other
manufacturer’s control will be replaced
                                                      chemicals, fire or other externally
with an equivalent new tire on the basis set
                                                      generated heat, or water or other
forth in this Limited Warranty.
                                                      material trapped inside the tire during
                                                      mounting or inflation.
                                                   E. Improper repair. Improper repair
                                                      voids this Limited Warranty.                                 (Continued on next page)
20       JK TORNEL TYRE LIMITED WARRANTY
REPLACEMENT PRICE                               to inform about JK Tyre retailers or the       Nothing in this Limited Warranty is
Radial passenger and light truck tires          internet at www.tornel.com.mx for the          intended to be a representation that
adjusted under this Limited Warranty will       location nearest you.                          tire failures cannot occur. This Limited
                                                                                               Warranty is given in the United States
be replaced free of charge during the first     CONSUMER RIGHTS
15% of tread wear or within 9 months from                                                      and Canada by Compañia Hulera Tornel
                                                This Limited Warranty gives you specific       SA de CV, Santa Lucia No. 311, Santa Cruz
the date of purchase (proof of purchase         legal rights, and you may also have other
date required; without proof of purchase                                                       Acayucan, Mexico DF, 02770).
                                                rights which vary from state to state or in
date, then within 12 months from the date       Canada from province to province.              OWNER’S OBLIGATIONS
of tire manufacture), which ever occurs                                                        In order to keep this Limited Warranty
first. During the free replacement period,      CONDITIONS AND EXCLUSIONS
                                                                                               valid, we require you to have your tires
mounting and balancing are included free        To the extent permitted law, JK Tyre           regularly inspected and rotated per the
of charge.                                      disclaims all other warranties, including      vehicle OWNER’S MANUAL and to furnish
To determine the replacement price after        but not limited to the implied warranties of   proof of same in order to receive an
the free tire replacement period, the           merchantability and fitness for a particular   adjustment. Such proof should show the
percent of used tread wear is multiplied        purpose and any liability for inconvenience,   date, mileage, and servicing location. A
by the current selling price for the            incidental, or consequential damages,          sales receipt containing this information
replacement tire (s). The appropriate taxes,    loss of time, loss of vehicle use or,          will suffice. It is your obligation to maintain
mounting, balancing, disposal fee, and          inconvenience. Some states do not allow        proper tire inflation pressures as specified
other service charges may be added to the       the exclusion or limitation of incidental      by the vehicle manufacturer and to
adjustment replacement price.                   or consequential damages, so the above         operate the vehicle within tire/vehicle
                                                limitation or exclusion may not apply to       load capacity and speed limitations. It is
In Canada, the tire will be adjusted at         you.
dealerships (subject to dealer discretion) at                                                  also your obligation to maintain proper
a predetermined “Adjustment Price.”             This Limited Warranty applies only to          wheel alignment and tire/wheel assembly
                                                consumers actually using the tire in the       balance. To request an adjustment, you
REPLACEMENT WARRANTY                            United States and Canada. For warranty         must present the tire an authorized JK Tyre
If you receive a replacement tire under this    conditions outside the United States and       retailer. Complete and sign the customer
Limited Warranty, it will be covered by the     Canada see your local JK Tyre Distributor.     section of the JK Tyre Limited Warranty
manufacturer’s warranty, if any, given on       Obligations under this policy may not be       adjustment form and pay appropriate
that tire at that time.                         enlarged or altered by anyone.                 replacement price, taxes, disposal fee, and
WHERE TO GO                                                                                    service charges, if any.
                                                In accordance with Federal Law, this
Tire adjustments under this Limited             Limited Warranty has been designated as a
Warranty will only be made at an                “Limited Warranty.”
authorized JK Tyre retailer. Consult the
Warrantor information to call us in order                                                                        (Continued on next page)
JK TORNEL TYRE LIMITED WARRANTY   21
ARBITRATION                                       may be obtained and claims may be filed at
You and JK Tyre agree that all claims,            any office of the National Arbitration Forum
disputes, and controversies between               or at P.O. Box 50191, Minneapolis MN 55405.
you and it, including any of its agents,          THE WARRANTOR
employees, successors, or assigns, arising        The warrantor of JK Tyre tires is:
out of or in connection with this Limited         Compañia Hulera Tornel SA de CV
Warranty, or any others warranties, express       Santa Lucia No. 311, Santa Cruz Acayucan
or implied, including a failure of warranty       Azcapotzalco, México DF, 02770
and the validity of this arbitration clause,
but excluding claims for personal injury          JK Tornel Tyre
or property damage, shall be resolved by          Detroit Branch Office
binding arbitration between you and it,           24000 Greater Mack Ave.
according to the formal dispute resolution        St. Clair Shores, MI 48080-1408 USA
procedures of the National Arbitration            For Customer Assistance dial:
Forum, under the Code of Procedure then           1-877-7JK-TYRE
in effect. This arbitration will be conducted     1-877-755-8973
as a document hearing. If you request any         http://www.jktyre.com/Customer _
procedures beyond a document hearing,             Service/Warranty.aspx
you will be responsible for all fees, including
filing and administrative fees, above and          SAFETY INFORMATION
beyond the fees required for document              Any tire, no matter how well constructed,
hearings. The arbitration between you              may fail in use as a result of punctures,
and JK Tyre shall not include any other            impact damage, improper inflation,
customers, be combined or consolidated             overloading, or other conditions resulting
in any fashion with arbitrations involving         from use or misuse. Tire failure may
other customers, or proceed in any form            create a risk of serious personal injury
of class action in which the claims of             or property damage. To reduce risk of
numerous customers are considered                  tire failure, we strongly recommend you
together. Any award of the arbitrator (s)          read and follow all safety information
may be entered as a judgment in any court          contained in the Important Safety
of competent jurisdiction. The arbitrators         Information section contained in this
will have no authority to award punitive           booklet, the tire placard in the vehicle or
or other damages not measured by the               the OWNER’S MANUAL.
prevailing party’s actual damages, except
as may be required by statute. Information
22       BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT                              with an equivalent new tire on the basis set              material trapped inside the tire during
PASSENGER AND LIGHT TRUCK                       forth in this Limited Warranty.                           mounting or inflation.
TIRES INCLUDING RFT TIRES                       WHAT THE WARRANTY DOES NOT                            E. Improper repair. Improper repair
WITH RUN-FLAT TECHNOLOGY                        COVER                                                    voids this Limited Warranty.
ELIGIBILITY                                                                                           F. For RFT tires only, improper run-
                                                This Limited Warranty does not cover the
                                                                                                         flat or low tire pressure operation,
This Limited Warranty covers                    following:
                                                                                                         including, without limitation:
BRIDGESTONE and FIRESTONE brand                 1. Tire damage or irregular wear due to:                 Exceeding speed, distance, or other
passenger and light truck tires, including
                                                    A. Road hazards, including, without                  run-flat/low-pressure operation
RFT and temporary spare tires, originally                                                                limitations.
                                                       limitation: Puncture, cut, impact
installed by the vehicle manufacturer on
                                                       break, stone drill, bruise, bulge, snag,   2. Rapid tread wear or wear-out. Original
a new vehicle. You are covered under the
                                                       etc.                                          equipment tires have no mileage
terms of this Limited Warranty if the tire
was produced after July 4, 2004 (DOT                B. Improper use or operation, including,         warranty.
serial 2704 or later) and has been used only           without limitation: Improper               3. Weather/ozone cracking after 4 years
on the vehicle on which it was originally              inflation pressure, overloading, tire/        from date of tire manufacture.
installed in noncommercial service.                    wheel spinning, use of an improper         4. Ride disturbance or vibration after 1/32
                                                       wheel, tire chain damage, misuse,             inch (0.8 mm) of tread wear use.
WHAT IS WARRANTED AND FOR                              misapplication, negligence, tire
                                                                                                  5. Tires with sealant, balance, or other filler
HOW LONG                                               alteration, or for racing or competition
                                                                                                     material that was not originally applied
Before wearing down to 2/32 inch (1.6 mm)              purposes.
                                                                                                     or inserted by the tire manufacturer.
remaining original tread depth (i.e. worn           C. Insufficient or improper
                                                                                                  6. Tires used in commercial service.
down to the top of the built-in indicators in          maintenance, including, without
                                                       limitation: Failure to rotate tires as     7. Tires purchased and normally used
the tread grooves) and within 6 years from
                                                       recommended in this manual, wheel             outside the United States and Canada.
the date of purchase (proof of purchase
date required; without proof of purchase               misalignment, worn suspension              8. The cost of applicable federal, state, and
date, then within 6 years from the date of             components, improper tire mounting            local taxes.
tire manufacture), for any reason other                or demounting, tire/wheel assembly         9. Failure to follow any of the safety and
than those excluded in the section entitled            imbalance, or other vehicle                   maintenance recommendations or
“What This Limited Warranty Does Not                   conditions, defects, or characteristics.      warnings contained in this manual.
Cover,” any eligible tire that becomes              D. Contamination or degradation               This Limited Warranty is in addition to and/
unusable for any reason within the                     by petroleum products or other             or may be limited by any other applicable
manufacturer’s control will be replaced                chemicals, fire or other externally        written warranty you may have received
                                                       generated heat, or water or other          concerning special tires or situations.
                                                                                                                    (Continued on next page)
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