2021 Providing Supported Holidays Since 1991 - Chrysalis Holidays
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2021
Providing Supported Holidays
Since 1991
Chrysalis Holidays 2021
Welcome to Chrysalis Holidays Why Chose Chrysalis?
With 30 years experience in providing supported We always put our guest's safety, care and
holidays you are guaranteed an expertly led, fun & enjoyment first. Our preparation is comprehensive.
inclusive break, no matter which holiday you Our staff are highly trained. Thorough risk
choose. Our programme aims to cater for assessments for all customers, activities, and
everyone's wishes: adventure or relaxation, the locations are completed.
beach, music, wildlife, a theme park, or the theatre, We are one of the few (if not only?) holiday
we have it all. We provide life-enhancing providers to be regulated by the Care Quality
experiences at the most affordable prices, we Commission.
create active, not passive holidays; develop skills,
explore interests and help build new friendships. Chrysalis is proud to be not-for-profit. Any surplus
is re-invested in making our holidays even better or
We deliver the complete holiday package: donated towards the projects of the Epiphany
assessment, transport, full board accommodation Trust, our parent charity (www.epiphany.org.uk).
and an all inclusive itinerary of daytime & evening
activities with friendly professional staff on site 24
hours a day. There are options all around the UK Next Step
for groups of 4-12. Individual holidays can also be
arranged on request. See page 10 if you’re looking for more information.
We hope you enjoy browsing our brochure, and If you have questions about any of our holidays or
look forward to hearing from you soon! our service in general, please call 01925 220179 or
email admin@chrysalisholidays.co.uk.
The Effects of Covid-19 If you're ready to book, new customers please call/
email. For those who have been away with us
As I’m sure you can imagine we’ve had a difficult before simply complete the enclosed booking form
time at Chrysalis recently! Due to the continued and send it with your deposit to the office address
uncertainty and to minimise the financial risk to our detailed on the back page. We will then
charity we are running a UK only programme in acknowledge your payment and confirm your
2021. Apologies to those that like to fly further booking. If you would prefer to pay by card or
afield, we’ll hopefully be able to help you do that direct bank transfer please see page 12 for details.
again very soon.
In the meantime please join us on an exploration of
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the four corners of our wonderful country.
This year’s brochure is organised by north,
south, east and west of the UK.
Due to necessary new measures we’ve had to raise
staffing levels and prices noticeably. In return all
guests will have a single room for every holiday
place. We will reduce our prices and reintroduce
shared rooms as soon as we are able to do so.
2
Scarborough
Themed Holidays in Scarborough EAST
Winter Warmer 3:1
support
1:1
support
Need some rest and relaxation after a hectic Christmas? Want to start the
new year in style? If so, spend a cosy Winter Warmer week with us. Hot Mon 11 - Fri 15 Jan £600 £1100
chocolate, marshmallows and gingerbread men in front of the fire. Relaxing
foot spas and lots of indoor activities to warm the spirit.
60s Week
Celebrate the era that changed the world, through fashion, music, film and
sheer optimism. Dust off your bell bottoms and headbands and party the Sat 23 - Fri 29 Jan £920 £1580
week away with our fancy dress disco and live music. Also see the set of
Heartbeat and visit Bradford Media Museum.
TV Soaps & Gameshows
Do you love soaps, game shows, dramas and films? Then we've created the
perfect holiday for you! Take a look behind the scenes on the set of Sat 6 - Fri 12 Feb £970 £1700
Emmerdale, visit the Heartbeat cafe, and have a fun evening of game show
quizzing.
Indoor Games
Any Monopoly fans out there? Connect4 or a good jigsaw? What about craft
work, drawing or colouring in? We’re going to roll out all the classics during Mon 15 - Fri 19 Feb £610 £1090
this week of fun, laughter and prizes. Test your knowledge with Martin’s Pub
Quiz, and try to finish top of the Family Fortunes’ Leader Board.
70s & 80s Week
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Perhaps flares, neon, funk & soul are right up your street? Come relish some
glam rock with live musicians at the guesthouse. Re-live your favourite TV Sat 20 - Fri 26 Feb £920 £1580
moments in Starsky & Hutch or The Waltons and cook some 70's classics.
Trips to Goathland and Scarborough Promenade are also on the agenda.
Memory Lane
Take a trip down memory lane on the North Bay miniature railway and
Scarborough seafront tram. Visit the Royal Armouries, Eden Camp or York Sat 27 Feb -
£930 £1640
Air Museum and see the set of Heartbeat first hand. Explore the styles and Fri 5 Mar
sounds of your childhood and play wonderful games of yesteryear.
Music Week
Let your star shine in our ‘Chrysalis Idol' talent show. Win prizes in our music Mon 8 - Fri 12 Mar £660 £1160
quiz and on the karaoke machine, and enjoy some live professional music.
Book early as this holiday is a real favourite and always sells out. Mon 25 - Fri 29 Oct £700 £1200
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Scarborough
Art & Craft Week 3:1
support
1:1
support
Unleash your inner artist. Try your hand at photography or card making.
Create wonderful collages with materials collected from the beach and Mon 15 - Fri 19 Mar £690 £1170
forest. The week will include a trip to a local pottery painting shop and the
Yorkshire Sculpture Park.
Yorkshire Tearooms
Take a leisurely break and have lots of fun tasting cream teas and delicacies.
Compare what all these lovely tearooms and beach cafes have to offer and Mon 22 - Fri 26 Mar £670 £1170
then see if you can surpass them when making your own cakes & scones.
Includes afternoon tea on the set of Heartbeat.
Short & Sweet
New to Chrysalis or never been on a group holiday? Or maybe just wanting
a quick break? You'll have a great time exploring the seafront, shops, and
taking in an evening concert, also some ten pin bowling or a visit to the Tue 6 - Fri 9 Apr £580 £970
cinema. From early Tuesday until late Friday, come and meet some lovely
people and have an awesome few days with us.
Around the World in 7 Days
Had your sights set on foreign travel? No problem, we’ll bring the world to
you! Wake up in a different country each day, from breakfast to supper, the Sat 10 - Fri 16 Apr £920 £1670
decoration, the music and the games. Explore the cultures of Ireland, Spain,
USA, Egypt, Italy, France and Brazil.
Great Yorkshire Railways
Calling all you train buffs. What better way to sight-see than taking a ride Sat 17 - Fri 23 Apr £970 £1750
through the Yorkshire countryside on a vintage steam train? Visit the world
famous National Railway Museum in York and ride the miniature steam train
at North Bay Railway. All in all, a train-lover’s paradise. Sat 2 - Fri 8 Oct £990 £1770
Mountains & Coast
Scarborough is blessed to have the best of both worlds: rolling hills of The
Yorkshire Moors and some of the most gorgeous coastline in the country. Sat 24 - Fri 30 Apr £990 £1800
We’ll be enjoying both in an active week of rambling (finishing with a pub
meal of course!), boat rides, and a trip to The Deep in Hull.
10 Day Early Summer
If your Chrysalis holidays are always over too soon, we finally have the
solution! 10 days of fun and entertainment in the early summer sunshine. Go Wed 5 - Fri 14 May £1440 £2630
to the beach, watch a live show, ride the funfair, and take your pick of
Scarborough’s finest attractions during two ‘choice’ days.
Abba Tribute
Following the popularity of our Beatles week, we’re now turning our
attention to Sweden’s fantastic four. Get involved with our fancy dress disco Mon 24 - Fri 28 May £690 £1200
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and karaoke evenings, sing to your heart’s content in our live in-house
music show, and make some Abba craftwork to take home.
All Creatures Great & Small
From cute little lambs to majestic elephants, the world is full of amazing
creatures. Discover native wildlife in Dalby Forest and on the sea shore, and Sat 5 - Fri 11 Jun £990 £1780
meet some exotic creatures at The Wildlife Park and The Deep.
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Scarborough
Trains, Planes & Automobiles 3:1
support
1:1
support
Feel the charm of riding a steam train, or the thrill of a speedboat. Learn
about the historic railways of North Yorkshire, visit a vintage car show, the Sat 12 - Fri 18 Jun £970 £1750
Yorkshire Air Museum, and enjoy all things transport in this exciting week.
Summer Holiday
Mon 21 - Fri 25 Jun £750 £1260
We're all going on a summer holiday! Are you coming with us? It's time for
sun hats, sun cream and shades. Join us for a week by the sea enjoying all Mon 28 Jun - Fri 2 Jul £750 £1260
the summer fun that Scarborough has to offer. We’ll indulge in boat rides,
Sat 10 - Fri 16 Jul £930 £1650
trips to the beach, barbecues, outdoor games, and shopping. It's time to get
outdoors and make new friends as we explore together the largest holiday Mon 19 - Fri 23 Jul £750 £1260
resort in Yorkshire.
Sat 21 - Fri 27 Aug £930 £1650
All in the Game
We'll be getting active with lots of boules, rounders and croquet on the lawn. Sat 3 - Fri 9 Jul £930 £1730
During the first holiday you can enjoy Wimbledon (with strawberries & cream
of course!) and cheer on the England football team as they take on Europe.
Sat 31 Jul - Fri 6 Aug £930 £1730
The second holiday will be absorbing the excitement of the Tokyo Olympics.
18-30s Summer Holiday
For all of you who are footloose and fancy-free. We're not too strict on the Sat 24 - Fri 30 Jul £980 £1740
age but are serious about having a blast! Including games on the beach, seal
watching, the circus, Flamingoland Themepark, North Yorkshire Water Park
and anything else we can fit into this action-packed week. Sat 7 - Fri 13 Aug £980 £1740
Adventure Week
Come and experience the great outdoors with us. An exciting holiday with a
fantastic range of activities including: the waves & slides of Alpamare Water
Sat 14 - Fri 20 Aug £980 N/A
Park, orienteering, Laser Quest, Flamingoland Theme park, a speedboat ride
and a night under canvas, complete with barbeque and campfire.
Senior's Summer
Everything you would expect from a summer holiday, just taken at a slightly
slower pace. We'll take a fond nostalgic look at the traditional holiday by the
Sat 4 - Fri 10 Sep £930 £1690
sea: ice creams & deck chairs on the beach, picnics, afternoon strolls, steam
train rides. All taking place in Yorkshire's first and foremost seaside resort.
Late Summer
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Can summer be over already? Not if we’ve got anything to do with it! Let us
create the perfect end to the summer for you. With trips to the beach, fruit Sat 11 - Fri 17 Sep £930 £1700
picking and barbeques we can give the season one final fling together.
Theme Park Extravaganza
Theme park rides and attractions will keep a smile on your face all week.
Whether you prefer fast roller coasters or the gentle ‘River Caves', we'll find
Mon 20 - Fri 24 Sep £760 £1280
the perfect ride for you! We'll visit a variety of fun-fairs and amusement
arcades and top the week off at Flamingoland Theme Park and Zoo.
Bingo & Bowling
In this week of fun and frivolity there'll be bingo galore, both in house and in
town; a bounty of bowling, both 10-pin and crown green; and we'll also find Mon 11 - Fri 15 Oct £680 £1200
time for a film and trip to a lovely local restaurant.
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Scarborough
Comedy Week 3:1
support
1:1
support
Be the first to experience this brand new theme. Get the giggles, have a
chuckle (and no doubt plenty of big belly laughs) during this, the funniest Mon 18 - Fri 22 Oct £710 £1220
week you'll have all year. Featuring a live professional comedy show in York.
Pumpkins, Ghosts, & Guy Fawkes
Carve a pumpkin and bake some halloween goodies. As soon as you've
caught your breath from our fancy dress halloween disco it'll be time to get Sat 30 Oct -
£950 £1700
your sparklers and treacle toffee ready for an exciting fireworks display. The Fri 5 Nov
fun of both halloween and bonfire night in the same week!
Men & Motors
A holiday for the gentlemen to do what gents do: a day at the races, a night
at the pub, 10 pin bowling, a darts competition, and a special highlight: ride Sat 6 - Fri 12 Nov £980 £1780
in a Porsche or Lamborghini at the Elvington Race Track Driving Experience.
Glitz & Glamour
This one's for the ladies only. Jewellery making, ballroom dancing,
baking...this holiday is packed with wonderful things to keep you happy and
entertained. Want a new look for your hair or learn some new skills with your Sat 13 - Fri 19 Nov £950 £1700
make up? We have a wonderful staff team eager to help you, as well as
pamper you with massages, aromatherapy and manicures.
Chrysalis Bake Off
Bake a variety of cakes and pies during this tantalisingly tasty treat of a
holiday. Can you win over the tastebuds of your fellow holidaymaker in our Mon 22 - Fri 26 Nov £680 £1180
‘Bake Off' competition? Make your own afternoon tea, also see how sweets
are made by the experts at the John Bull Rock Making Factory.
Tinsel & Turkey
Crafts, carols, cooking and good cheer as we prepare for the fun and Mon 29 Nov -
£760 £1260
festivity of Christmas! Join us as we create a magical Christmas Eve and Fri 3 Dec
Christmas Day, indulge in a spot of present shopping, cook a turkey, have a
Sat 4 - Fri 10 Dec £980 £1720
visit from Santa and hear about the real meaning of Christmas. Merry
Christmas everybody! Sat 11 - Fri 17 Dec £980 £1720
Advanced Care Programme
Designed to absorb and interest those with more complex needs in
a fun, safe environment. Staffed at a higher than 1-to-1 ratio at The
Conifers - our parent charity's fully adapted accommodation in
Scarborough, complete with snoozelum area (pictured).
Customers on these holidays often need full assistance in most
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aspects of their care.
Advanced Care Sensory Exploration > 1:1 support
Stimulate the senses of sight, sound and touch in our snoozelum, enjoy the Mon 18 - Thu 21 Jan £1030
plant & pine aromas of Dalby forest, taste the delights of our homely
cooking, splash around in our local swimming pool. Or maybe enjoy a bit of
Mon 29 Mar -
pampering with a hand massage and foot spa. Whatever you do this £1030
Thu 1 Apr
holiday, you're bound to feel relaxed and rejuvenated.
6
Wales, Ireland & Liverpool
North & South Wales, Ireland and Liverpool
[‘Choice’ itineraries are decided during the holiday, with a max 5 guests]
WEST
Music Week Wales 3:1
support
1:1
support
We’ve decided to take one of our most popular themes across to Wales.
You’ll be able to sing along to your favourites during our karaoke challenge, Sat 23 - Fri 29 Jan £880 £1520
savour the joy of live music, and experience some lovely Welsh hospitality.
The Beatles Tribute
Come and re-live the magic of The Beatles in their wonderful home city of
Liverpool. Treat yourself to a pint at the Cavern Club, browse around the Mon 8 - Fri 12 Feb £900 £1590
ever popular Beatles Museum, and enjoy a fantastic Beatles tribute act.
Llandudno Choice
There's something for everyone in North Wales' number one resort. Ride the Mon 8 - Fri 12 Mar £950 £1680
cable car or tram up the Great Orme, visit the Welsh Mountain Zoo and
ancient copper mine, or relax amidst the beauty of Betwys-y-Coed. Trips to
Mon 6 - Fri 10 Sep £990 £1730
the theatre, beach and promenade are also at your fingertips.
North Wales Railways
Be immersed in the world of trains. Take journeys through the Welsh
mountains on the famous narrow gauge tracks. Visit the train museum at Sat 15 - Fri 21 May £1300 £2240
Betws-y-Coed, with its working models, layouts and miniature steam trains.
Also spend time at Llanfairpg station which has become a tourist destination
Anglesey Choice
Returning to the spiritual home of Chrysalis and the jewel of North Wales. No
one knows how to put together a holiday on Anglesey like we do. Join us as Mon 17 - Fri 21 May £1110 £1850
we explore the Island's best beaches, attractions, and historical treasures.
Carmarthen Sun Sea & Sand
Past the hills and valleys of the Brecon Beacon National Park is the treasure
of Carmarthenshire. In Tenby & Saundersfoot gleam picture-postcard sandy Sat 12 - Fri 18 Jun £1140 £2080
beaches. After the beach visit the Botanical Gardens & Kidwelly Castle.
North Wales Summer
You have a wonderful expanse of coastline, some of the best preserved
castles in the world, and some belting seaside resorts like Llandudno and Mon 9 - Fri 13 Aug £920 £1580
Conwy. Where better to spend your summer holiday?
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Carmarthen Adventure Week
Carmarthen has become a real favourite of ours. Over the past few years, as
well as enjoying the beach and exploring the valleys, we've discovered some Sat 11 - Fri 17 Sep £1240 N/A
wonderfully exciting things to do: like orienteering, canoeing & archery.
Castlebar
A stalwart of the Chrysalis programme, our legendary trip to Ireland! Based
at the purpose-built Lough Lannagh Holiday Village in Castlebar, we'll be in Sat 16 - Fri 22 Oct £1440 £2500
an area of outstanding natural beauty with miles of coastline and mountains.
Enjoy the scenery of Ireland whilst sharing in the craic of our fun-loving
Tinsel & Turkey North Wales
Join us for pre-Christmas festive fun at the exquisite Gwesty Seren Hotel in Mon 29 Nov - Fri 3 Dec N/A £1600
the heart of Snowdonia. We will share in all the fun of Christmas, with
entertainment, carols, cooking & crafts. We'll create a magical Christmas Eve
Mon 13 - Fri 17 Dec N/A £1600
& Day, along with a spot of present shopping and a visit from Santa.
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The South of England
Across the South of England SOUTH
Stratford upon Avon Choice 3:1
support
1:1
support
Walk in the footsteps of England’s greatest ever playwright, peruse Anne
Hathaway’s cottage & gardens and have a tour of the incredible Warwick Mon 15 - Fri 19 Feb £980 £1680
Castle. Join us on this exciting first visit to Shakespeare country.
Margate Choice
Visit Margate, a town enjoying a resurgence. See the inspiring Canterbury
Cathedral, a Viking ship replica or the picturesque Herne Bay. This week can Mon 1 - Fri 5 Mar £1100 £1810
also include a light railway journey or shopping in London if you fancy.
Butlins (Minehead)
The Minehead resort opens onto a sandy beach from the impressive Skyline
Pavillion, 4D theatre and retro fairground. Bring your swimming gear as we'll Mon 15 - Fri 19 Mar £1120 £1770
make the most of the pools and slides at the aqua park. And then hone your
skills at the bowling alley before hitting the club for a night of live music.
Devon Choice
Devon is blessed with effortless quaint charm and stunning landscapes.
You'll have lots of fine attractions to chose from, including river cruises, Mon 26 - Fri 30 Apr £1130 £1880
coastal walks, cafes (serving the world's best cream teas), and restaurants.
The Stunning South West
The counties of Cornwall and Devon in one holiday. Perfection! Visit Lands
End, The Eden Project and have fish and chips in Cornwall before heading Tue 1 - Tue 8 Jun £1320 £2240
to the beach, the shops and the magnificent Exeter Cathedral in Devon.
New Forest & South Coast Choice
Visit the spectacular and rugged scenery of Dartmoor and The New Forest Mon 28 Jun -
where ponies and deer roam free. Enjoy the official guided tour, the New £1200 £1870
Fri 2 Jul
Forest Show & Wildlife Park, or visit the Motor Museum at Beaulieu.
Great Yarmouth Choice
Great Yarmouth is known for its long sandy beach. See the penguins and
sharks at the Sea Life aquarium. Feel like a giant at the Merrivale Model Mon 20 -
£1140 £1850
Village. And there's enough thrilling rides to satisfy anyone at The Pleasure Fri 24 Sep
Beach and Joyland Amusement Park.
Park Dean Resort (Warmwell, Dorset)
As holiday parks go, Park Dean is top of the tree. Have a wonderful time Mon 27 Sep -
making the most of the on-site pools, slides & jacuzzis, bowling and live £890 £1500
Fri 1 Oct
shows, and for the more adventurous - the climbing wall and ski slope!
Butlins Bognor
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We’re heading back to the iconic Butlins resort in Bognor Regis. The live
shows and fairground will keep you entertained, while the panoramic views Mon 11 - Fri 15 Oct £1000 £1550
of the sea and Ocean Spa will help those stresses simply drift away.
Windsor Choice
Experience the magnificence of Windsor Castle, view Eton College from the
banks of the Thames, and stroll around The Great Park. If that's not enough, Mon 1 - Fri 5 Nov £1090 £1830
you could always chose to have a day out at the terrific Legoland.
8
The Lakes, North East, Scotland & Blackpool
The Lakes, North East, Scotland & Blackpool NORTH
Lake District Choice 3:1
support
1:1
support
The gorgeous Lake District, at any time of year - is there a nicer place in the Mon 22 - Fri 26 Mar £830 £1420
country? Enjoy luxury self catering accommodation and the freedom to
Mon 19 - Fri 23 Apr £850 £1440
choose your own itinerary, whether it be cruising along Lake Windermere or
exploring Beatrix Potter's world of Peter Rabbit and the gang. Mon 23 - Fri 27 Aug £920 £1520
Durham Choice
Staying in the picturesque village of Romaldkirk, soak up all that Durham
has to offer. Get up close to the Angel of the North, explore the abbey and Mon 12 - Fri 16 Apr £970 £1630
gardens of Egglestone Hall or experience the amazing High Force Waterfall.
Isle of Skye Choice
As you would expect, boat trips dominate the to do list on the Isle of Skye. Mon 10 - Fri 14 May £1290 £1840
That's because you can see some of the finest scenery in the UK, Eagles,
Otters, seals and (fingers crossed) Minke, Humpback and Killer whales.
Dunvegan Castle and the crystal waters of the Fairy Pools are ‘must-sees’. Mon 24 - Fri 28 May £1290 £1840
Northumberland Choice
The wild and rugged scenery of Northumberland, close to the Scottish
Border and Hadrian's Wall, are steeped in history. Enjoy visits to Alnwick or Mon 21 - Fri 25 Jun £1140 £1800
Bamburgh Castle, or Housteads - the most complete Roman fort in Britain.
Blackpool Summer
Steer your way through the many tourist trappings of Blackpool, from riding Mon 5 - Fri 9 Jul £870 £1440
the 'Big One' at the Pleasure Beach, to watching a show in the tower, to Mon 12 - Fri 16 Jul N/A £1960
seeing the impressive Madame Tussauds wax works...it's impossible to be
bored in Blackpool. (The 1st and 4th holiday on the list will take place at The Mon 26 - Fri 30 Jul N/A £1960
Grays Hotel, the 2nd and 3rd at The Bond Hotel.) Mon 2 - Fri 6 Aug £870 £1440
Lake District Summer
Join us for a 'Summer Holiday' in one of our favourite parts of the world: the
Lakes. Plenty of strawberries & cream, barbecues and brisket, cruising Mon 19 - Fri 23 Jul £880 £1510
along Lake Windermere and exploring the home of Beatrix Potter.
18-30s Blackpool Summer
chrysalisholidays.co.uk
What better place to have our 18-30s summer holiday than Blackpool, with
it's Pleasure Beach, live shows, amusement arcades and electric Mon 16 - Fri 20 Aug £870 £1430
atmosphere. Staying central to the pier, promenade and all of the action.
Blackpool Illuminations
Mon 27 Sep - 1 Oct £880 £1450
See Blackpool at its spectacular best. Illumination season in the North
West's premier resort is memorable and exhilarating. Come and join the fun Mon 4 - Fri 8 Oct N/A £1960
on this ever popular holiday. (The 1st and 4th holiday on the list will take Mon 25 - Fri 29 Oct £1960
N/A £1960
place at The Grays Hotel, the 2nd and 3rd at The Bond Hotel.) £1960
Mon 1 - Fri 5 Nov £880 £1450
Tinsel & Turkey Blackpool
Chris & Gary at The Grays Hotel will make us feel truly festive with
Christmas decorations, menu and entertainment. Blackpool will get you into Mon 6 - Fri 10 Dec £890 £1430
the spirit with a pantomime, ice show, and a dose of Christmas shopping.
9
General Information
Home Visits Care & Key Workers
If you’re new to Chrysalis we'll first meet you at All holidays are led by experienced managers, and
your home to discuss any personal requirements, the activities by qualified professionals when
complete risk assessments and answer questions appropriate.
about our holiday programme. Home visits are free Also responsible for your wellbeing is a fully trained
within a 50 mile radius of our office. We will need a member of care staff assigned to support you
contribution to costs outside this area. during activities and provide any care assistance
If distance makes a home visit impractical, you will you might need.
be asked to provide a full care profile, and we’ll Our team of staff are always on hand to assist with
complete our assessment remotely. We reserve the any eventuality.
right to insist on a home visit if we feel it necessary.
Care Packages & Prices
We assess which care package you require at your home visit and review this after each holiday. Our
most common care packages are 3:1 and 1:1. Prices listed are inclusive of full board accommodation,
outings, activities, home visit, transportation (from the pick up points listed below) and all necessary care.
Different levels of support are quoted for on request. We also have ‘Advanced Care’ holidays for those
needing this level of support. Due to the range of activities that take place during our holidays we
sometimes require you to be supported at a higher staff ratio than you might receive at home.
We are happy to provide a waking watch if required. This is charged at £150 per night extra.
For 2021, due to expected government guidelines, all bookings include a single room at no extra charge.
Transport Home Pick-ups
Free onward transport is provided from any of the If you would prefer a door-to-door service from
following meeting points for any of our holidays: home, a return pick-up & drop-off is charged at £50
- St Marks (Lay-by in front of the church), Worsley Brow,
per person within a 20 mile radius from the
A575 / A572 / M60 J13, M28 2YA
Chrysalis office in Warrington (WA12 8EY).
01925 220179
- Lymm Services, M6/M56 intersection, WA13 0SP
Outside this area, pick-up prices are calculated at
60p per mile from the office (two return journeys for
- St Davids, Park Road South, Newton, WA12 8EY our driver). If an assistant or second driver is
- Miller & Carter, 322 Newton Road, Lowton, WA3 1HD required, the cost will increase accordingly.
We can stop along our natural route if you would If you would like a quote for a long distance pick up
like to arrange a convenient meeting point with us. please contact the office.
We can also meet you at the chosen holiday venue. Discounts are available to guests travelling from the
same address to the same holiday.
10Booking Conditions
Booking Conditions
CANCELLATIONS
If due to government restrictions or guidelines you are unable to travel, or your holiday can not take place, you will receive
the full amount paid, including deposit, as a credit (without expiry) to be used for any future holiday.
If you otherwise cancel a booking your £50 deposit will be forfeited. If this happens more than 4 weeks from travel you will
receive a full refund less the deposit. If you cancel within 4 weeks of travel you are not entitled to any refund. It is recommended,
but not essential, that you purchase holiday insurance to cover this and other eventualities.
If changes in medical circumstances make participating in a holiday untenable, this constitutes you cancelling the booking. If for
any reason we cancel the booking you will be refunded in full, including deposit.
HOLIDAY CHANGES
We make every effort to fulfil the scheduled programme but reserve all rights to change dates & itinerary, alter prices and cancel
holidays. In such circumstances you will have the right to cancel your holiday and receive a full refund, including deposit.
INSURANCE
Chrysalis Holidays has a comprehensive public liability indemnity policy but does not provide individual holiday cover. We
recommend that you obtain your own personal accident, ‘all risk' & cancellation cover.
PROPERTY
Every effort is made to ensure the safe return of all items, but Chrysalis Holidays takes no responsibility for any loss or damage
to customer property. A holidaymaker is liable for all damages made to our property or the property of others if it was a
deliberate act of vandalism and no prior guidance was in place to warn of the potential risk.
MEDICATION
Chrysalis staff can only administer prescribed medications that are in their original packaging with clearly legible labels. All
customers must adhere to Chrysalis' medication policy which will be detailed in your holiday information sheet.
RISK ASSESSMENTS
Before each holiday, guests receive their personalised risk assessment. To ensure we have the correct level of care in place, it is
essential that this is read, updated where necessary, signed as correct and returned before the commencement of the holiday.
HOLIDAY TERMINATION
Chrysalis Holidays reserves the rights to terminate a customer's holiday for behavioural or medical reasons. In this event it is
chrysalisholidays.co.uk
your responsibility to arrange transport home from the holiday venue and organise relevant care at home. Otherwise you will be
billed in full for transport and staff costs incurred. It is strongly advised you take out insurance to cover this eventuality.
SUPPORT CONSIDERATIONS
All guests must respect the group nature of our holiday programme. Chrysalis reserves the right to insist on providing 1:1
support for guests who persistently refuse to take part in activities or a waking watch for those that need regular support during
the night.
PHOTOGRAPHS
Photos taken during the holiday are sometimes used on the Chrysalis website, social media and brochure. Please inform the
office if you do not wish for your image to be used in this way.
COMPLAINTS PROCEDURE
Complaints and comments can be made on the customer survey form which will be sent with the souvenir diary after each
holiday. Alternatively please do so in writing to Martin Davy, at the address found on the back page.
DATA PROTECTION
We are fully compliant with GDPR legislation. We only collect information essential to provide our holiday service, securely hold
the data, never passing it to 3rd parties, and safely destroy all information after 6 years of no customer contact.
11Make a Booking
Make a Booking or Payment
HOW TO BOOK
ONLINE: DOING OUR BIT
Email your booking request to admin@chrysalisholidays.co.uk. We are fast becoming
aware of the devastating
Alternatively go to chrysalisholidays.co.uk and complete the contact form. effect plastic is having on
BY PHONE: our environment.
Everybody should be
Call our office on 01925 220179. trying to limit their usage
BY POST: of single use plastic.
We ' re j o i n i n g t h e
Please complete the enclosed booking form and send with your payment to: campaign by changing
Chrysalis, St David's Office, Park Road South, Newton le Willows, WA12 8EY. our shopping habits
wherever possible to the
most environmentally
friendly practices. This
HOW TO PAY includes not buying any
ONLINE: single use drinks
bottles.
Send BACS payments to:
Please bring your own
Lloyds Bank re-usable travel mug
A/c Name: Chrysalis Holidays and/or bottle on each of
your holidays. Or you
Sort: 30-98-90 Account: 17560768 can buy a Chrysalis
Please reference either the holidaymaker's full name or invoice number. metal water bottle,
which are available at
By PHONE: cost price - £7. Please
order at time of booking,
Call our office on 01925 220179 to pay by debit or credit card. or bring extra spends to
BY POST: purchase one during the holiday.
Please make cheques payable to ‘Chrysalis Holidays’ and send to:
Chrysalis, St David's Office, Park Road South, Newton le Willows, WA12 8EY.
WHAT TO PAY
DEPOSITS:
A non-refundable deposit of £50 is required to secure any holiday place. Please pay / send this at time of booking.
For new customers no payment is required until after the home visit assessment.
01925 220179
FINAL BALANCE:
The final balance, which you will be invoiced for upon receipt of deposit, can be paid at any time at least 4 weeks before the
start of each holiday. Bookings made within 4 weeks of the holiday’s start must be paid in full at time of booking.
12You can also read
