Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara

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Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
Admission &
Enrolment
Guide
2020

Olivia
Studying a New Zealand
Certificate in Skills for Living
for Supported Learners
Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
Kia ora &
welcome
Thank-you for choosing to study at Ara. We’re
committed to ensuring that your learning
experience is a positive one and that you graduate
work-ready with all the skills, knowledge and
experience you need to enjoy a successful career,
anywhere.

To make the admission process as easy as
possible, we’ve created this step-by-step guide to
help you. If you need help at any stage, call us or
come and talk to us at one of our five campuses.
We are always happy to assist
                                                                How to contact us
We look forward to welcoming you into our
friendly and vibrant community soon.
                                                                Phone         0800 24 24 76
                                                                Email         info@ara.ac.nz
                                                                Web           ara.ac.nz
                                                                Post		Ara Admissions & Enrolments
                                                                		PO Box 540, Christchurch Mail Centre
                                                                		Christchurch 8140
Contents
A step-by-step checklist to Admission & Enrolment          3
                                                                City campus
Tips for completing the Admission & Enrolment form         4
                                                                Rakaia Centre, X Block		Monday to Thursday:
Paying your fees – domestic students                       6    130 Madras Street		8am–5pm (to 6pm
                                                                Christchurch		          during peak enrolments)
Paying your fees – international students                  7    			Friday: 9am–4.30pm
Ara Policies - Personal Information & Privacy Principles   8    Woolston campus
Ara Policies - Student Rights & Responsibilities           9    Ensors Road			Monday to Thursday:
                                                                Christchurch			8am–5pm (to 6pm
Ara Terms and Conditions of Enrolment                      10   		 during peak enrolments)
                                                                			Friday: 9am–4.30pm
2020 Standard Charges                                      11
                                                                Timaru campus
                                                                32 Arthur Street		Monday to Friday:
                                                                Timaru			8am–5pm

                                                                Ashburton campus
                                                                37 Alford Forest Road		Monday to Friday:
                                                                Ashburton			8.30am–5pm

                                                                Oamaru campus
                                                                44 Humber Street		Monday to Friday:
                                                                Oamaru			8.30am–4.30pm

                                                                Please note: Every attempt is made to ensure this
                                                                brochure is correct at time of printing however,
                                                                information is subject to change.
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Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
A step-by-step checklist to Admission & Enrolment

Step 1 - Plan your study                                                                Additional documentation is required for
                                                                                        the following programmes:

Choose the programme you want to apply for                                              Certificates
                                                                                        • CELTA - Certificate in Teaching English
Visit ara.ac.nz for a full list of programme offerings.                                   to Speakers of Other Languages

                                                                                        New Zealand Certificates
                                                                                        • Animal Management
Step 2 - Apply to enrol online                                                          • Animal Technology
                                                                                        • Communication Media
                                                                                        • Creativity
Apply online by selecting “apply now” on the programme page                             • Digital Media and Design
you wish to apply for or complete the paper form                                        • Early Childhood Education and Care
                                                                                        • Exercise
> Complete all 11 sections of the Admission & Enrolment online form
                                                                                        • Fashion
> Add your digital signature                                                            • Health and Wellbeing
> Attach any additional documentation* if required                                      • Music
                                                                                        • Outdoor Adventure and Education
*Additional documentation is required for enrolment in the programmes                   • Skills for Living for Supported Learners
listed to the right. Application packs for these programmes are available
from ara.ac.nz, or contact us and we’ll send one to you.                                New Zealand Diploma
Note: a paper form is available if required.                                            • Arts and Design
                                                                                        • Digital Media and Design
                                                                                        • Enrolled Nursing
                                                                                        • Interior Design
Step 3 - Pay for your study before classes start                                        • Veterinary Nursing

                                                                                        Bachelor Degrees
You must pay ALL tuition fees and student services’ levies as set by                    • Applied Science
Ara, in full, prior to the start date of your programme of study.                       • Architectural Studies
                                                                                        • Broadcasting Communications
By student loan
                                                                                        • Design
> Check with Studylink to see if you are eligible for a student loan or                 • Medical Imaging
  allowance                                                                             • Midwifery
                                                                                        • Musculoskeletal Health
> Indicate you are paying by student loan on the form
                                                                                        • Music Arts
> Contact Studylink and apply for your loan – studylink.govt.nz                         • Performing Arts
                                                                                        • Social Work
                                                                                        • Nursing
Cheque or bank draft (International)
                                                                                        • Sustainability and Outdoor Education
> Send us your cheque once we have confirmed you are accepted
  into the programme                                                                    Graduate Certificate
                                                                                        • Environmental and Outdoor
Internet banking or telegraphic transfer (International students)                         Leadership
                                                                                        • Nursing Practice
> Complete your payment via internet banking or transfer
                                                                                        Graduate Diploma
Payment in person – at the Ara Student Finance counter                                  • Health
                                                                                        • Nursing
> Complete your payment by EFTPOS, cheque or credit card                                • Sustainability and Outdoor Education
> Email or phone in your credit card details once we have confirmed
  your acceptance into the programme                                                    Post Graduate Programmes
                                                                                        • Health Science
Credit card                                                                             • Nursing
> Complete your payment by credit card                                                  • Professional Supervision

                                                                                        CAP for Registered Nurses
If you’ve paid using another payment method                                             CAP for Enrolled Nurses

 Centre for Assessment of Prior Learning (CAPL)
 If you have a significant amount of prior learning or work experience you may be eligible for credits towards your
 chosen qualification through our Centre for Assessment of Prior Learning. Please contact us for further details.

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Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
Tips for completing the Admission & Enrolment form

    Section 1                                       This authorised person could be a:
                                                    • Justice of the Peace                              Statistical Information for all
Your name and details                               • Lawyer                                            students (Sections 5 and 6)
• Title – Mr, Mrs, Miss or Ms etc                   • Registrar or Deputy Registrar of the Courts
•  Legal Surname or Family Name &                  • Ara Admission & Enrolments staff member.          This information is required by the
    Legal Given Name(s) – your legal family                                                             Ministry of Education and used for
    and first name must be the same as                                                                  planning and reporting. It is essential that
    those shown on the identity documents             Section 2                                         you complete all questions.
    you provide. They will be used for your                                                             If you don’t complete all of these
    academic records. If the legal name under       Your intended programme                             questions, you cannot be fully enrolled.
    which you are enrolling differs from that
                                                    • Programme name – the title of the                 Many students have their enrolment
    on your birth certificate or passport you
                                                      qualification you are applying for; for           delayed due to incomplete application
    must also present a certified copy of your
                                                      example, ‘Bachelor of Applied Management’         forms so please check that you have
    marriage certificate(s) or deed poll (change
                                                                                                        completed all questions.
    of name) certificate.                           • Programme code – Ara’s qualification code
• Preferred Given Name(s) – your preferred            (this can be found at ara.ac.nz or in an
    names will also be shown and recorded on          Ara brochure); for example, CH3988
    our system. For example, your legal name        • Course selection – Some Ara programmes
    may be ‘Christine’ however, if you prefer to      allow you to make choices between                  Section 6
    be known as ‘Chris’ this is where you would       courses you would like to study and/or
    enter your preferred name.                        when they run. If you wish to make your          Your educational background
• Institution Student ID – if you have                preferred selection now, please contact us
    enrolled at this institution before you will      for a timetable.                                 A) Secondary education
    have a student ID number.
                                                                                                       What is the name of the last secondary
• NSI or NZQA Number – if you have studied            Section 3
    in NZ you may have an NSI or NZQA                                                                  school you attended?
    number.                                                                                            If your last secondary school was not in
                                                    Your eligibility to meet requirements              New Zealand, please write ‘overseas’.
• Citizenship/Residency – please indicate
                                                    Refer to Ara brochures or ara.ac.nz for specific
    if you are a New Zealand citizen (born
                                                    entry requirements related to your chosen          What is the highest level of achievement
    in New Zealand or granted citizenship)
                                                    programme of study.                                you hold from secondary school?
    or a permanent resident. If you are not
    a New Zealand citizen or a permanent            Please ensure you attach all supporting            Possible options include:
    resident, you may be liable for an              documentation to this form.                        • no formal secondary qualification
    international student fee. This is higher
                                                                                                       • 14 or more credits at any level
    than a domestic fee.
                                                      Section 4                                        • NCEA Level 1 or School Certificate
To prove citizenship we require a verified                                                             • NCEA Level 2 or Sixth Form Certificate
copy of ONE of the following identity
                                                    Your contact details                               • University Entrance (minimum requirement
documents:
                                                    Ara uses email as the primary communication          to study degree programme in NZ)
• New Zealand birth certificate
                                                    method. Please provide a current personal          • NCEA Level 3 or Bursary or Scholarship
• New Zealand passport                              email address.                                     • overseas qualification (includes
• Statement of Whakapapa signed by a                It is important that Ara has accurate contact        International Baccalaureate and Cambridge
  Kaumātua. It must include date and place          details for you. Please complete all questions       Exams)
  of birth                                          within this section:                               • other (please specify)
• Certificate of New Zealand citizenship or         • personal email address
  letter of confirmation                                                                               B) Tertiary study
                                                    • mobile phone number
• Birth certificate with place of birth stated as                                                      Please indicate whether you have studied at a
                                                    • current/prior to study home address
  Cook Islands, Niue or Tokelau.                                                                       tertiary institution in the past and, if so, what
                                                    • address during study period if this is going     qualification/s you have achieved.
Why is it essential that you supply                     to be different from your home address.
Ara with your identity documents?                   • emergency contact is a name and number           C) Prior activity
The Ministry of Education will not fund                 of someone we can phone in the event of        What was your main activity or occupation
students who have not supplied the correct              an emergency.                                  last October?
identity documents. We may have to charge                                                              Possible options include:
you full fees if we do not receive this.
                                                      Section 5                                        • secondary school student
If you are posting in your completed
enrolment form it is essential to include a                                                            • polytechnic/institute of technology student
verified copy of your identity documents.           Your ethnicity                                     • university student
What does ‘verified copy of your identity                                                              • private training establishment (PTE) student
documents’ mean?                                    Which ethnic group(s) you identify
                                                    yourself with, for example:                        • wānanga student
A verified copy means you have photocopied                                                             • self employed
the original identity documents and they have       NZ European/Pākehā, NZ Māori, Cook Island
been certified (signed) as being true copies        Māori, Fijian, Niuean, Samoan, Tokelauan,          • wage or salary worker
by an authorised person as listed in the Oaths      Tongan, Chinese, Indian etc. Identify your         • unemployed or beneficiary (excluding
and Declarations Act 1957.                          main ethnicity as 1.                                 retired
                                                    You may choose up to three ethnicities in          • house person or retired
                                                    total (identify these as 1, 2, 3).
                                                                                                       • overseas (please specify)

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Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
Section 7                                       Section 9
                                                                                                 Careers & Employment
Your learning support                           Your fee payment                                 Based at the City campus, Careers &
If you have experienced difficulty with         Please indicate how you will pay your fees if    Employment provides its services across
learning in the past or want to prepare for     accepted onto the programme. Remember            all campuses. Opening hours are Monday
the challenges of the future, Ara wants to      your place in any programme or course is not     to Friday, 9am to 5pm. Career advisors
support you to realise your potential while     secure until payment is made.                    can help you as an intending student with
studying with us. Completing the questions in                                                    career planning, course selection and
                                                • Paying by internet banking, the details are:
this section will ensure that we are aware of                                                    study decisions. Job search support is also
you as soon as your enrolment is completed,       Ara BNZ account: 02–0800–0911670–003
                                                                                                 offered for current and graduate students.
and we can begin to assist you with your          Always include the following details:          To make an appointment use our booking
academic journey.                                 Particulars – student name                     form on:
The sooner we hear from you the better            Code – invoice number (if known)               ara.ac.nz/services-and-support/
prepared you can be. If you would like more       Reference – Ara Student ID number (if          careers-and-employment
information please call 03 940 8005,              known)
email disability@ara.ac.nz or                   • Student loan: if making payment via            or phone 03 940 8720 or
learningservices@ara.ac.nz                        student loan, it is important that you apply   email careers@ara.ac.nz
                                                  for your student loan as soon as possible
                                                  through Studylink.
  Section 8                                       Apply for your loan online at
                                                  studylink.govt.nz
Feedback                                                                                         Studylink changes
Completing this section helps us to know
the best way to tell people about our             Section 10
                                                                                                 Important changes have been made to
programmes.                                                                                      the Student Loans Scheme that could
                                                Your checklist                                   affect you. Please double check your
                                                Use this section to make sure you have           eligibility to receive a student loan at
                                                completed all necessary sections of the          studylink.govt.nz
                                                Admission & Enrolment form.

                                                  Section 11                                     Useful links
                                                Your acknowledgement and declaration             Campus maps –
                                                                                                 ara.ac.nz about-us/campuses
                                                Please sign and date your Admission &
                                                Enrolment form. Without this, your               Access your enrolments, applications,
                                                enrolment cannot be processed.                   timetables or results –
                                                                                                 ebs4portal-live.ara.ac.nz/default.aspx
                                                                                                 Student Services –
                                                                                                 ara.ac.nz/services-and-support
                                                                                                 International Students –
                                                                                                 ara.ac.nz/international

                                                                                                                                               5
Admission & Enrolment Guide 2020 - Olivia Studying a New Zealand Certificate in Skills for Living for Supported Learners - Ara
Paying your fees - Domestic students

Payment options                                 Paying by student loan
To help speed up the application process        If you are paying by student loan, please
please indicate how you will pay your fees if      indicate this on your admission form.                Useful Tip
you are accepted onto the programme.            • Important changes have been made to the
                                                   Student Loan and Allowance system. Please            What information is included on
If you are paying by cheque, EFTPOS, or            double-check with Studylink and read the             your fees receipt?
cash, you can do so at the Ara Student             information provided for students on their           • Your course start and end dates.
Finance counter at any of our campuses.            website. Studylink have introduced new               • The last date you can officially
                                                   performance criteria so it is important to check       withdraw from a course without losing
Paying by Direct Credit                            your eligibility.                                      all your course fees.
If you’ve indicated on your form that you’re    • Apply for your student loan via the                   • A list of all the courses you’ve enrolled
paying your fees you need to:                      Studylink website at studylink.govt.nz as              and paid for.
• go into your online banking site                 they administer the student loan system or           Check your receipt carefully to make
   and pay your fees into Ara BNZ                  phone 0800 88 99 00.                                 sure you’re enrolled on the right courses
   account:02–0800–0911670–003                  • Studylink recommends you apply for your               and occurrences (times).
• make sure you include the following              loan as soon as possible, even if you’re still
   payment information:                            deciding what you’re going to study.
   Particulars – student name                   • Once you have applied for your loan, Studylink
   Code – invoice number (if known)                will send you a loan contract. It is essential you
   Reference – Ara Student ID                      sign and return this contract to them, otherwise
   number (if known)                               your loan will not go ahead.
                                                • If you intend studying for the whole year, it is
Paying by Credit Card
                                                   advisable to enrol for both first and second
Ara accepts American Express, Mastercard           semester courses at the start of the year. This
and Visa.                                          will mean that you won’t have to reapply for
• Pay by credit card in person at the Student      your loan (or allowance) mid year.
  Finance office OR                             • You are not eligible for a student loan if
• Complete a credit card payment form              adjudged bankrupt.
  attached to the Admission & Enrolment         • You should check the student
  form OR                                          loan process at studylink.govt.nz
• Phone our Contact Centre on
  0800 24 24 76.                                Fees Free
You will need to provide:                       Eligible learners can study for free (conditions
                                                apply) in their first year with us. The Tertiary
• Ara Student ID number
                                                Education Commission (TEC) are responsible
• surname or family name                        for determining your eligibility. To check your
• given name(s)                                 eligibility, visit feesfree.govt.nz.
• card type (American Express/Mastercard/       If you have any queries around the Fees
  Visa)                                         Free Policy or your eligibility, please contact
                                                the TEC Help Desk (0800 687 775 or email
• name on credit card
                                                feesfree@tec.govt.nz).
• 16–digit credit card number
• card’s expiry date                            Training Incentive Allowance (TIA)
• course details                                In some instances, course fees can be paid
                                                for by Work and Income. Contact Work and
Your study is funded                            Income for further details.
Select this option if your study is funded by
                                                Your organisation/company is paying
scholarship or a funding scheme (eg Youth
Guarantee).                                     If your employer or an agency is paying your
                                                study fees, you also need to provide:
To see if you are eligible for a scholarship
please contact us on 0800 24 24 76 and ask      • a letter (or purchase order) on company
to speak to our Scholarships Officer or email      letterhead guaranteeing payment of fees,
scholarships@ara.ac.nz                             or
                                                • a purchase order from the agency
                                                   guaranteeing payment of fees.

6
Paying your fees - International students

Payment options                                  Paying by Credit Card
Paying your study fees before starting classes   Ara accepts the following major credit cards:
ensures your places are held for you. You are    American Express, Mastercard and Visa.          Visa and permit requirements
not fully enrolled until payment is made.        You can pay by credit card in person at
Choose one of the following ways to pay          the Student Finance office or contact           Go to the Immigration NZ website for full
your fees.                                       the International Admissions team on            details of visa and permit requirements,
                                                 intladmissions@ara.ac.nz.                       advice on rights to employment in
Paying by Telegraphic Transfer/                  You will need to provide:                       New Zealand while studying, and
Internet Banking                                                                                 reporting requirements.
                                                 • Ara Student ID number
You can make a bank transfer (telegraphic
transfer) to Ara’s bank account using the        • surname or family name
details below.                                   • given name(s)
Please include the following in the payment      • card type (American Express/Mastercard/
information:                                       Visa)
Particulars – student name                       • name on credit card                           Useful Tip
Code – invoice number (if known)                 • 16–digit credit card number
Reference – Ara Student ID number (if known).                                                    What information is included on
                                                 • the card’s expiry date                        your fees receipt?
This method of payment will incur a $30
bank charge.                                     • course details                                • Your course start and end dates.
Ara Council                                      • copy of passport bio page for the owner of    • The last date you can officially
Bank of New Zealand                                the credit card                                 withdraw from a course without losing
Russel Partner Centre                                                                              all your course fees.
Level 1, 5 Sir William Pickering Drive           How do you complete your enrolment?             • A list of all the courses you’ve enrolled
Russley                                          Once you have paid your fees, you need to         and paid for.
Christchurch 8053                                check you have:                                 Check your receipt carefully to make
New Zealand                                      • your Student Visa                             sure you’re enrolled on the right courses
BNZ Account: 02–0800–0911670–000                 • valid insurance                               and occurrences (times).
Attention: International                         • selected all your courses.
            Swift Code:
                                                 You need all of these in order to be fully
            BKNZNZ22800
                                                 enrolled.
Paying by Bank Cheque/Bank Draft                 Please come to the International Admissions
Payment must be in New Zealand dollars and       & Enrolments counter if you need help.
be made out to “Ara”.

Paying by Cash or EFTPos
Pay by cash or EFTPOS in person at the
Student Finance office in the Rakaia Centre at
the City campus (X Block), Christchurch.
For safety reasons, we do not recommend
you carry large sums of money on you.

                                                                                                                                               7
Ara Policies – Personal Information & Privacy Principles

1    Ara collects and keeps personal               Policies of particular interest to
     information about every person who            students are:
     enrols as a student. The Privacy Act 1993
     protects the information you give the         Academic Policies
     institute and sets out the ways in which      201 Organisation Structure
     it is collected, stored, used and disclosed
     to other parties. Ara takes its obligations   301 Student Rights and Responsibilities
     seriously and has policy and procedures       302 Copyright
     which reflect the Twelve Information          304 Academic Misconduct
     Privacy Principles.                                (including plagiarism)
     Refer to: Ara Privacy Policy CPP109           503 Name and Awarding Qualifications and
     (https://infoweb.ara.ac.nz/__data/assets/          Recognising Achievement
     pdf_file/0014/131351/CPP109-disclosing-
                                                   504 Regulations Governing Admission and
     pers-info-amdt16.pdf)
                                                        Enrolment
2    For identification and security purposes,
                                                   505 Assessment
     your name, enrolment data and your
     photograph will be stored on our              506 Probation
     database. Your photograph may be              507 Credit Recognition
     supplied to staff for identification and
                                                   508 Moderation
     security purposes.
                                                   510 Aegrotat Pass Regulations
3    You must provide the information
     requested. Failure to do so may result in     511 Academic Support and Progression
     refusal of your enrolment. You also have      512 Exclusion
     an obligation to advise us if/when there      514 Withdrawals, Refunds and
     is a change to any of the information you          Compassionate Consideration
     have provided especially your contact
     address and phone numbers.                    514c International Refund Table
4    Under the Privacy Principles you have         514d Domestic Refund Table
     the right of access to all personal           704 Self Assessment
     information we hold about you. You            705 Formal Academic Surveys at Ara
     also have a right to ask Ara to correct
     any information which is inaccurate or        804 Research Ethics
     misleading.
                                                   Corporate Policies
     You can exercise those rights by
     contacting the Ara Privacy Officer;           105 Acceptable Use and Conduct for
     email: privacy@ara.ac.nz                          ICT Users
                                                   208 Resolving Staff Performance or
                                                       Conduct Issues
What you need to know
                                                   209 Harassment Prevention
Ara Institute of Canterbury defines QUALITY
as “delivering what is promised to a               501 Health & Safety
recognised, professional standard”. Staff at
Ara want to know if you have concerns,
problems or complaints while studying
here. Of course, we also would like to hear
about the positive things you experience.
International students also refer to the
Education ( Pastoral Care of International
Students) Code of Practice 2016.
Ara Student Policies and Procedures apply to all
students including international students.
If you need further information or help in
interpreting your rights or responsibilities,
please ask staff in your department.
For further information on what you should
expect at Ara, see our policies manual:
ara.ac.nz/about-us/policies

8
Ara Policies – Student Rights & Responsibilities

Ara is committed to the wellbeing and              Your responsibilities as a student                Unacceptable behaviour for students, staff
achievement of ALL students. To create and         As a student at Ara you are expected to:          or visitors at Ara
maintain the best possible teaching and                                                              Your responsibilities as a student include
learning environment, all students enrolled        Behave safely                                     behaving in an acceptable manner.
at or attending/using services at Ara agree
to accept certain responsibilities, respect the    • Take care when using equipment and              The following are not acceptable behaviours
rights of others and behave in an acceptable         facilities                                      for anyone (staff, students or visitors) at Ara or
manner.                                            • Wear suitable clothing                          involved in Ara related activities:
                                                   • Comply with health and safety guidelines        • Breaking any NZ law (eg assault, theft)
Your rights as a student                             and instructions                                • Any form of cheating (including plagiarism
As a student at Ara you have the right to:         • Take precautions so as not to endanger             and other dishonest practices)
                                                     yourself or others                              • Misuse of technology, software, hardware,
Fairness                                                                                                or communication systems provided by Ara
                                                   • Comply with visa requirements
• Open and accurate information                                                                         (refer Code of Conduct for Computer Users
                                                   • Follow relevant professional guidelines            in particular)
• Fair evaluation and assessment, and timely
  feedback                                         • Ensure you are not intoxicated or under the     • Any form of harassment, bullying or
                                                     influence of drugs when at Ara or involved         discrimination including social media
• Problems handled as quickly as practicable and     in Ara related activities, eg field trips
  consistent with “natural justice”                                                                  • Unacceptable sexual behaviour (eg sexual
• Personal privacy                                 Respect others                                       harassment, accessing pornography/other
                                                                                                        restricted material)
• Support, representation and advocacy from        • Be sensitive to personal, social and cultural
  the Student Advocate if requested                  differences                                     • Substance misuse including drugs and
                                                                                                        alcohol affecting behaviour, health or safety
                                                   • Respect the needs, rights and freedoms of
Respect                                              others                                          • Smoking in any Ara building, vehicle or on
• Academic freedom, defined in the                                                                      Ara land and perimeters including all car
                                                   • Help to uphold the integrity of Ara
  Education Act as “freedom, within the law,                                                            parks, green spaces, and external eating
                                                     qualifications by discouraging/reporting
  to question and test received wisdom, put                                                             areas
                                                     dishonest practices
  forward new ideas and state controversial                                                          • Violence or threats of violence
  or unpopular opinions”                           Observe Ara rules                                 • Vandalism or other abuse of facilities and
• Freedom from any form of harassment or           • Familiarise yourself with what Ara expects         buildings
  unjust discrimination                              of you as a tertiary student                    • Disruptive behaviour in class and/or
• Respect for personal, social and                 • Behave appropriately for a tertiary                designated learning areas (eg arriving late,
  cultural differences                               education environment                              unauthorised use of technology, interfering
• Representation in the development,               • Endeavour to meet all course requirements          with the learning of other individuals)
  implementation and review of policies              including financial obligations                 Academic staff have the responsibility
  through student representation                                                                     to maintain a safe and effective learning
                                                   • Be honest when completing assignments/
                                                     other assessments                               environment. They may ask you to leave the
Standards                                                                                            class if your behaviour limits the ability to be
• Programmes that meet internal and                • Comply with requirements of programme           safe, disturbs others’ learning or puts others
   external standards for approval and               handbooks                                       at risk.
   registration                                    • Follow Ara policies and regulations             Ara takes this statement of rights and
•     Competent and effective teaching               ara.ac.nz/about-us/policies                     responsibilities seriously. Your marks,
• Appropriate support services delivered in a                                                        reports and references may include an
   professional manner                                                                               assessment of your behaviour, as well as
                                                                                                     your educational achievement. Infringement
• Facilities and resources that meet or exceed                                                       may lead to probation or exclusion may lead
   Health and Safety legislation                                                                     to cancellation of a current enrolment and/
Your rights will be upheld by Ara                                                                    or refusal of a future enrolment (see relevant
management. If you think they have been                                                              policies).
infringed, please contact your Head of
Department/Programme Manager, Student                                                                Further Information
Advocate, Customer Experience and                                                                    Full policies are available on the Ara website.
Engagement Managers, Registry Manager, or                                                            If you need further information or help
People and Culture.                                                                                  interpreting your rights or responsibilities, you
                                                                                                     can also contact your Head of Department/
                                                                                                     Programme Manager, Student Advocate,
                                                                                                     Customer Experience and Engagement
                                                                                                     Managers, Registry Manager, or People and
                                                                                                     Culture.

                                                                                                                                                     9
Ara Terms and Conditions of Enrolment

1    Student fees, charges & other debts                     you haven’t provided identification        6   Withdrawal from Courses
     1.1 The service you, the student,                       documentation, until such time as              6.1 Formal withdrawal from a course
         purchase is the right to attend                     copies of the relevant documents are               of study at Ara must be made in
         specified Ara Institute of Canterbury               received.                                          writing either as a written statement/
         courses. This service is provided in full       2.3 If you are a domestic students and                 letter or by completing an Enrolment
         upon formal enrolment (Refer CPP107                 you haven’t supplied the correct                   Amendment form.
         Fee Payment Policy).                                identification documentation, you              6.2 The effective date of withdrawal will
     1.2 Ara student fees and charges for each               may be liable for full international               be the date on which the institute
         course are established by the Council.              fees.                                              receives your written advice, not your
         In the event of any discrepancy                 2.4 Acceptance of your request to enrol                last day of engagement.
         between department advice, public                   will not be given if you still owe             6.3 Withdrawal from all courses of study
         advertisements, brochures, letters                  course fees and charges from a                     at Ara requires the return of any Ara
         or other communication, the Ara                     previous enrolment.                                materials on loan or hire including
         current tuition fee on the Student              2.5 Ara reserves the right to decline a                your Ara ID Card and any relevant
         Management System at the time of                    request for admission & enrolment.                 class texts, workbooks or equipment.
         enrolment will prevail.
                                                         2.6 Upon payment of the fees and               7   Refund of Fees and Charges
         International student fees and                      charges for enrolment in a course,
         charges are set out in the student’s                                                               7.1 Domestic Students
                                                             you will be issued with an official Tax
         offer of place/statement of fees. In the            Invoice/Receipt. This is your proof of             a Any request for refund of fees
         event of any discrepancy, your Ara                  payment and enrolment and must be                    and charges associated with
         invoice will prevail.                               presented to support any subsequent                  formal withdrawal from a course
     1.3 Liability for fees: You become liable               adjustments to your enrolment.                       as specified in (6) above, must
         for all Ara fees and charges when you                                                                    be made in writing before the
                                                     3   Confidentiality Agreement                                nominated Last Withdrawal Date.
         attend the course. This liability for all
         fees and charges is not reduced in              On receipt of an application for study, or             b A formal withdrawal after the Last
         any way if you do not attend all of the         completion of enrolment, you are issued                  Withdrawal Date will not be eligible
         sessions.                                       with a unique Ara identifier (student                    for a refund of the Ara fees and
                                                         ID number). Signing your Admission &                     charges except in the case of a
     1.4 Additional external examination or              Enrolment form is evidence that you are
         registration fees, if not paid at the                                                                    compassionate withdrawal.
                                                         confirming that:
         time of enrolment, must be paid by                                                                     c Withdrawals received within seven
         a date specified by Ara. If not paid by         • 	 the evidence of identity belongs to                  calendars days of the course
         the specified date, the responsibility              you                                                  occurrence start date will result in
         lies with you, the student, to pay such         • 	 you authorise the use of your unique                 an administration charge of $10.
         fees directly to the examining body.                identifier for admission and enrolment             d Withdrawals received after the start
     1.5 Attendance /engagement (without                     purposes                                             date of the course, but before the
         formal enrolment) at any Ara course             • 	 you accept responsibility for all uses               last withdrawal date, will result in an
         will be deemed to be your acceptance                of your unique identifier                            administration charge of $40.
         of the liability for all fees and charges       • 	 you agree not to provide your unique               e Refund amounts of less than
         associated with the course, and you                 identifier or password to other people.              $10 will not be made. A credit
         will be invoiced for such fees plus an                                                                   balance up to $10 will be held on
         invoicing charge.                           4   Communication with Ara
                                                                                                                  account and can be used to offset
     1.6 Should you fail to pay any invoice(s)           You are required to ensure that Ara has                  subsequent expenditure. All credit
         by the due date then you shall pay              your current contact information at all                  balances up to $10 will be written
         all costs and expenses whatsoever               times.                                                   off on completion of your course,
         (including legal costs and debt                 Prior to completing enrolment, Ara will                  or the end of the academic year,
         collection agent fees) which may be             use your personal email address as the                   whichever is the earlier.
         incurred in the recovery or attempted           main point of contact. If you need to                  f External examination fees will be
         recovery of the overdue amounts                 change your email or postal address                      refunded in full if a withdrawal
         from you. Under these circumstances             details at this time it should be done                   is advised before the specified
         Ara may give to, or obtain from,                online via the Student Portal.                           payment date. Application for
         any third party information about               Once you are fully enrolled all contact                  refund of examination fees after that
         your personal or commercial credit              will be through the Ara email and student                date must be made directly to the
         arrangements.                                   portal. It is a condition of your enrolment,             appropriate examining body.
2    Enrolment/Changes to Personal                       that you must read information on your                 g Approved refunds will be direct
     Details                                             Ara student email/student portal at least                credited to the party making the
     2.1 Your enrolment as a student in any              once per week (you are strongly advised                  original payment, within six weeks
         course at Ara remains provisional until         to check your email daily).                              of receipt of the complete refund
         you have completed ALL necessary                This requirement is for your protection                  application, or where supplied, to an
         enrolment procedures. These include:            and will ensure that you are up-to-date                  approved bank account.
         • receipt by Ara of a current                   with all requirements and information              7.2 International Students - to view the
            Admission & Enrolment form                   from Ara.                                              refund procedures for Full Fee Paying
            completed, dated and signed by           5   Changes to Enrolments                                  (FFP) International Students refer to
            you, the student.                            5.1 If you wish to change your course,                 APP514 Withdrawals, Refunds and
         • acceptance by Ara of your request                 you must make your request in                      Compassionate Consideration Policy
            for enrolment in the course.                     writing to your Head of Department                 and APP514c Refund of Fees and
                                                             or delegate either as a written                    Charges Table (International).
         • payment in full of all fees and
            charges for the course.                          statement/letter or by completing an
                                                             Enrolment Amendment form.
     2.2 You are required to produce evidence
         of identity, citizenship and residency          5.2 In addition to any difference in tuition
         (see Admission and Enrolment Guide                  fees, an administration charge may
         for approved documents). Ara will                   apply to each course change.
         withhold the academic results if

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8   Alteration or Cancellation of Courses                     The following CAPL specific terms and             d Final assessment date changes:
    8.1 Ara reserves the right to cancel any                  conditions apply:                                   i Any request for a change to an
        course before the commencement                        a Length of CAPL process, taken from                  agreed final assessment date must
        date – fees and charges paid will                        first facilitation or assessment date:             be made to CAPL in writing and the
        be refunded in full to the person or                     i Degree/Graduate Diploma (Levels                  candidate will be liable for any costs
        organisation which paid originally,                         6-7): 12 months.                                incurred.
        or may be transferred with the
        agreement of the original payee and                      ii Certificate and Diploma (Levels 3-6):   Workforce restrictions for children’s
        used as payment towards another                             6 months.                               workforce
        course.                                               b Extensions:                                 If you have a criminal conviction, and you are
    8.2 Ara reserves the right to alter delivery                 i In exceptional circumstances the         studying (or considering studying) toward
        dates/times of a course. Where days,                        candidate may request to go ‘on         a qualification that will lead to a job in the
        dates or times are altered, Ara will                        hold’ for a period of up to three       state funded sector (including teaching or
        undertake to attempt to contact you                         months, during which time no            providing youth services) working directly
        either at your stated email address or                      facilitation or assessment will         with children, you will need to check whether
        contact number to inform you of such                        take place. This will be treated        your conviction could prevent you from
        changes.                                                    as an extension as per the Ara          working in some roles in your chosen
9   Centre for Assessment of Prior                                  Assessment Policy (APP505).             field. This is because new legislation, the
                                                                 ii This option can only be used once.      Vulnerable Children’s Act 2014, will prevent
    Learning (CAPL)                                                                                         state sector agencies and government-
    CAPL terms and conditions are agreed in                   c Failure to engage:                          funded service providers from hiring people
    conjunction with the Ara published terms                     i A non-agreed period of two months        with convictions for ‘specified offences’
    and conditions of enrolment, noting that:                       with no facilitation or assessment      to work with children in some roles. The
                                                                    will be deemed non-engagement.          restrictions came into effect on 1 July 2015.
    • “course(s)” refers to all CAPL
         facilitation, tutorials, support,                       ii CAPL reserves the right to withdraw     This information has been supplied by the
         assessments                                                candidates for non-engagement           Children’s Action Plan Directorate and the
                                                                    after one written notice.               Tertiary Education Commission.
    •    “enrolment” refers to all CAPL
         enrolments, offer agreements

2020 Standard Charges
TYPE OF APPLICATION                                                    CHARGE *GST INCLUSIVE)
Award of a cross credit                                                $100 per application for cross credits external to Ara
                                                                       (No charge for internal Ara cross credits or standard cross credits)
RPL assessment                                                         $100 non-refundable application fee, $100/hour assessment fee may also apply
                                                                       - actual charge based on estimate of time required
Reconsideration - Remark                                               $50 standard fee (refundable if 5% variance or change in grade from NC to Pass)
Reconsideration - Independent Remark                                   $100 standard fee (refundable if 5% variance or change in grade from NC to
                                                                       Pass)
                                                                       A higher fee may be set with the approval of the Academic Director if
                                                                       independent remarking is complex and likely to incur additional costs
Appeal                                                                 $100 standard fee (refundable if appeal upheld)
Resubmission of assignment/project                                     $100/hour, ($50 minimum charge), plus any additional materials costs
(refer to your programme handbook to see if charge applies)            - actual charge based on duration of reassessment
Second result reassessment                                             $100/hour, ($50 minimum charge), plus any additional materials costs
                                                                       - actual charge based on duration of reassessment
Alternative assessment                                                 $25/hour (invigilation costs only) or $100/hour (other costs), plus any additional
                                                                       materials costs - actual charge based on duration of alternative assessment
Duplicate result notice                                                No charge
Duplicate Award document (A5)                                          $50
Duplicate Award document (A4)                                          $75
Replacement of Student Identity Card                                   $20
English Language administration fee                                    $250
International student semester-by-semester payment fee                 $150
(to mainstream programmes when paying other than annually)
Electronic Immigration Visa Submission Charge                          $255
Interpretation of Transcript and provision of                          $50 application fee – an hourly rate ($75 per hour) may be charged depending
information to overseas professional bodies                            on the complexity of the requirements
Homestay Placement Fee                                                 $300 individual student (Christchurch); $300 individual student (Timaru);
                                                                       $250 group students
International insurance                                                $523 (including GST) per EFT

                                                                                                                                                            11
PO Box 540, Christchurch 8140, New Zealand
Telephone: 0800 24 24 76
Email: info@ara.ac.nz
ara.ac.nz

September 2019 | 04362
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