Admission & Enrolment Guide 2019 - Ara
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Admission & Enrolment Guide 2019
Kia ora
Welcome to Ara
Thank you for choosing to study at Ara.
It’s a great step towards being successful
in your chosen career, either here in New
Zealand or overseas.
To make the admission process as easy as possible,
we’ve created this step–by–step guide to help you.
Tips have been added on each section of the Admission
& Enrolment form to also guide you through.
If you need help at any stage, come and talk to us at one
of our five campuses, or call us on 0800 24 24 76.
We hope you enjoy your time at Ara and take
advantage of our expert tutors, support services and
great campuses.
We look forward to seeing you!
How to contact us
PHONE Woolston campus
admissions
0800 24 24 76 or
Contents 03 940 8000 Ensors Road
Christchurch
Page Monday to Thursday:
8am–5pm Monday to Thursday:
A step-by-step guide to 3 Friday: 8am–5pm
Admission & Enrolment 9am–4.30pm Friday: 9am–4.30pm
EMAIL During peak enrolment
Complete the Admission & Enrolment form 4–5 periods:
info@ara.ac.nz
Monday to Thursday:
Paying your fees (domestic students) 6 FAX 8am–6pm
Paying your fees (international students) 7 03 940 8642 Friday: 9am–4.30pm
WEB Timaru campus
Ara Policies - Personal Information & 8
Privacy Principles www.ara.ac.nz 32 Arthur Street
Timaru
POST
Student Rights & Responsibilities 9 Monday to Friday:
Ara Admissions and 8am–5pm
Enrolments
Ara Terms and Conditions of Enrolment 10-11 PO Box 540 Ashburton campus
Christchurch Mail Centre 37 Alford Forest Road
Ara Standard Fees & Charges 11 Christchurch 8140 Ashburton
IN PERSON Monday to Friday:
All admissions 8.30am–5pm
Oamaru campus
Other useful links City campus
Rakaia Centre, X Block 44 Humber Street
130 Madras Street Oamaru
Christchurch
Ara campus maps – www.ara.ac.nz/about-us/campuses Monday to Friday:
Monday to Thursday: 8.30am–4.30pm
Access your enrolments, applications, timetables or results – 8am–5pm
ebs4portal-live.ara.ac.nz/default.aspx Friday: 9am–4.30pm
Ara Student Services – During peak enrolment
www.ara.ac.nz/services-and-support periods:
Ara International Students – Monday to Thursday:
www.ara.ac.nz/international 8am–6pm
Friday: 9am–4.30pm
Studylink Website – www.studylink.govt.nz
Please note: Every attempt is made to ensure this brochure is correct at time of
printing however, information is subject to change.
2A step-by-step guide to Admission & Enrolment
Step 1 - Plan your study Additional documentation is required
for the following programmes:
Choose the programme you want to apply for Certificates
• Contemporary Music
Visit www.ara.ac.nz for a full list of programme offerings. • CELTA - Certificate in Teaching English
to Speakers of Other Languages
New Zealand Certificates
Step 2 - Apply to enrol • Animal Management
• Animal Technology
Apply to enrol using the paper form or go online • Communication Media
(www.ara.ac.nz/study-options/application-and-enrolment) • Creativity
> Complete all 11 sections of the Admission & Enrolment form • Digital Media and Design
• Early Childhood Education and Care
> Sign and date the form
• Exercise
> Attach additional documentation if required • Fashion
Additional documentation is required for enrolment in the programmes listed to the • Health and Wellbeing
right. Application Packs for these programmes are available from • Skills for Living for Supported Learners
www.ara.ac.nz, or contact us and we’ll send one to you.
Diplomas
• Interior Design
New Zealand Diploma
Step 3 - Pay for your study before classes start
• Arts and Design
• Digital Media and Design
You must pay ALL tuition fees and student services’ levies as set by Ara, in • Enrolled Nursing
full, prior to the start date of your programme of study. • Veterinary Nursing
By student loan Bachelor Degrees
• Applied Science
> Check with Studylink to see if you are eligible for a student loan
or allowance • Architectural Studies
• Broadcasting Communications
> Indicate you are paying by student loan on the form • Design
> Contact Studylink and apply for your loan (www.studylink.govt.nz) • Medical Imaging
• Midwifery
Cheque or bank draft (International) • Musculoskeletal Health
• Music Arts
> Send us your cheque once we have confirmed you are accepted
• Performing Arts
into the programme
• Social Work
• Nursing
Internet banking or telegraphic transfer (International students) • Sustainability and Outdoor Education
> Complete your payment via internet banking or transfer
Graduate Certificate
Payment in person – at the Ara Student Finance counter • Environmental and Outdoor
Leadership
> Complete your payment by EFTPOS, cheque or credit card • Nursing Practice
> Email or phone in your credit card details once we have confirmed
your acceptance into the programme Graduate Diploma
• Health
Credit card • Nursing
> Complete your payment by credit card • Sustainability and Outdoor Education
Post Graduate Programmes
If you’ve paid using another payment method • Health Science
• Nursing
• Professional Supervision
CAP for Registered Nurses
Centre for Assessment of Prior Learning (CAPL)
CAP for Enrolled Nurses
If you have a significant amount of prior learning or work experience you may be eligible
for credits towards your chosen qualification through our Centre for Assessment of Prior
Learning. Please contact us for further details.
3Complete the Admission & Enrolment form
Helpful instructions for completing the Admission & Enrolment form
Section 1 • Certificate of New Zealand they run. If you wish to make your
citizenship or letter of preferred selection now, please
Your name and details confirmation contact us for a timetable.
• Title – Mr, Mrs, Miss or Ms etc • Birth certificate with place of
• Legal Surname or Family Name birth stated as Cook Islands, Section 3
& Legal Given Name(s) – your Niue or Tokelau.
Your eligibility to meet
legal family and first name must Why is it essential that you
requirements
be the same as those shown supply Ara with your identity
on the identity documents you documents? Refer to Ara brochures or
provide. They will be used for www.ara.ac.nz for specific entry
The Ministry of Education will not
your academic records. If the requirements related to your chosen
fund students who have not supplied
legal name under which you are programme of study.
the correct identity documents. We
enrolling differs from that on your may have to charge you full fees if Please ensure you attach all
birth certificate or passport you we do not receive this. supporting documentation to this
must also present a certified copy form.
of your marriage certificate(s) or If you are posting in your completed
deed poll (change of name) enrolment form it is essential to Section 4
certificate. include a verified copy of your
identity documents. Your contact details
• Preferred Given Name(s) –
your preferred names will also What does ‘verified copy of Ara uses email as the primary
be shown and recorded on our your identity documents’ mean? communication method. Please
system. For example, your legal A verified copy means you have provide a current personal email
name may be ‘Christine’ however, photocopied the original identity address.
if you prefer to be known as ‘Chris’ documents and they have been It is important that Ara has accurate
this is where you would enter your certified (signed) as being true contact details for you. Please
preferred name. copies by an authorised person as complete all questions within this
• Institution Student ID – if you listed in the Oaths and Declarations section:
have enrolled at this institution Act 1957. • personal email address
before you will have a student ID This authorised person could be a: • mobile phone number
number.
• Justice of the Peace • current/prior to study home
• NSI or NZQA Number – if you
• Lawyer address
have studied in NZ you may have
an NSI or NZQA number. • Registrar or Deputy Registrar of • address during study period if this
the Courts is going to be different from your
• Citizenship/Residency –
• Ara Admission & Enrolments staff home address.
please indicate if you are a New
Zealand citizen (born in New member. • emergency contact is a name and
Zealand or granted citizenship) number of someone we can phone
or a permanent resident. If you Section 2 in the event of an emergency.
are not a New Zealand citizen or a
permanent resident, you may be Your intended programme Section 5
liable for an international student • Programme name – the title of Your ethnicity
fee. This is higher than a domestic the qualification you are applying
fee. for; for example, ‘Bachelor of Which ethnic group(s) you identify
Applied Management’ yourself with, for example:
To prove citizenship we require
a verified copy of ONE of the • Programme code – Ara’s NZ European/Pākehā, NZ Māori, Cook
following identity documents: qualification code (this can be Island Māori, Fijian, Niuean, Samoan,
• New Zealand birth certificate found at www.ara.ac.nz or in an Tokelauan, Tongan, Chinese, Indian
Ara brochure); for example, etc. Identify your main ethnicity as 1.
• New Zealand passport CH3988
• Statement of Whakapapa signed You may choose up to three
• Course selection – Some Ara ethnicities in total (identify these
by a Kaumātua. It must include programmes allow you to make
date and place of birth as 1, 2, 3).
choices between courses you
would like to study and/or when
4What is the highest level of completed, and we can begin to assist
Useful Tip
achievement you hold from you with your academic journey.
Based at the City campus, Careers
& Employment provides its services
secondary school? The sooner we hear from you the
across all campuses.Opening hours Possible options include: better prepared you can be. If you
are Monday to Friday, 9am to 5pm. would like more information please
• no formal secondary qualification
Career advisors can help you as
• 14 or more credits at any level call 03 940 8005, email
an intending student with career
planning, course selection and study • NCEA Level 1 or School Certificate disability@ara.ac.nz or
decisions. Job search support is also learningservices@ara.ac.nz
• NCEA Level 2 or Sixth Form
offered for current and graduate Certificate
students. To make an appointment Section 8
• University Entrance (minimum
use our booking form on Feedback
requirement to study degree
http://www.ara.ac.nz/services-and- programme in NZ) Completing this section helps us to
support/careers-and-employment • NCEA Level 3 or Bursary or
or phone 03 940 8720 or know the best way to tell people about
Scholarship our programmes.
email careers@ara.ac.nz
• overseas qualification (includes
International Baccalaureate and Section 9
Statistical Information Cambridge Exams)
for all students Your fee payment
• other (please specify)
(Sections 5 and 6) Please indicate how you will pay your
This information is required by B) Tertiary study fees if accepted onto the programme.
the Ministry of Education and Remember your place in any
Please indicate whether you have
used for planning and reporting. programme or course is not secure
It is essential that you complete studied at a tertiary institution in the
until payment is made.
all questions. past and, if so, what qualification/s
you have achieved. • Paying by internet banking, the
If you don’t complete all of these details are:
questions, you cannot be fully C) Prior activity Ara BNZ account:
enrolled.
What was your main activity or 02–0800–0911670–003
Many students have their
enrolment delayed due to occupation last October? Always include the following
incomplete application forms Possible options include: details:
so please check that you have • secondary school student Particulars – student name
completed all questions. Code – invoice number (if known)
• polytechnic/institute of
technology student Reference – Ara Student ID number
Useful Tips • university student (if known)
• Page 6 relates to methods for • private training establishment (PTE) • Student loan: if making payment
paying domestic student fees student via student loan, it is important
• Page 7 relates to methods for paying • wānanga student that you apply for your student
international student fees • self employed loan as soon as possible through
• wage or salary worker Studylink.
Studylink changes Apply for your loan online at:
Important changes have been made • unemployed or beneficiary
(excluding retired www.studylink.govt.nz
to the Student Loans Scheme that
could affect you. Please double check • house person or retired Section 10
your eligibility to receive a student • overseas (please specify)
loan at www.studylink.govt.nz
Your checklist
Section 7 Use this section to make sure you have
Section 6 completed all necessary sections of
Your learning support the Admission & Enrolment form.
Your educational background
If you have experienced difficulty with Section 11
A) Secondary education learning in the past or want to prepare
for the challenges of the future, Ara Your acknowledgement and
What is the name of the last declaration
wants to support you to realise your
secondary school you attended?
potential while studying with us. Please sign and date your
If your last secondary school was
Completing the questions in this Admission & Enrolment form.
not in New Zealand, please write
section will ensure that we are aware Without this, your enrolment cannot
‘overseas’.
of you as soon as your enrolment is be processed.
5Paying your fees
Paying your fees - domestic students
Payment options To see if you are eligible for a visit www.feesfree.govt.nz. If you
To help speed up the application scholarship please contact us on have any queries around the Fees
process please indicate how you will 0800 24 24 76 and ask to speak to our Free Policy or your eligibility, please
pay your fees if you are accepted onto Scholarships Officer or email contact the TEC Help Desk
the programme. scholarships@ara.ac.nz (0800 687 775 or email
feesfree@tec.govt.nz).
If you are paying by cheque, Paying by student loan
EFTPOS, or cash, you can do so at If you are paying by student loan, Training Incentive Allowance
the Ara Student Finance counter please indicate this on your admission (TIA)
at any of our campuses. form. In some instances, course fees can be
• Important changes have been paid for by Work and Income. Contact
Paying by Direct Credit Work and Income for further details.
made to the Student Loan and
If you’ve indicated on your form that Allowance system. Please Your organisation/company is
you’re paying your fees you need to: double-check with Studylink and paying
• go into your online banking site read the information provided for If your employer or an agency is
and pay your fees into students on their website. Studylink
paying your study fees, you also need
Ara BNZ account: have introduced new performance
to provide:
02–0800–0911670–003 criteria so it is important to check
your eligibility. • a letter (or purchase order) on
• make sure you include the company letterhead guaranteeing
following payment information: • Apply for your student loan
payment of fees, or
via the Studylink website at
Particulars – student name • a purchase order from the agency
www.studylink.govt.nz as
Code – invoice number (if known) they administer the student loan guaranteeing payment of fees.
Reference – Ara Student ID system.
number (if known) • Studylink recommends you apply Useful Tips
for your loan as soon as possible,
Paying by Credit Card To pay by student loan
even if you’re still deciding what
Ara accepts American Express, you’re going to study. Apply for your student loan as
Mastercard and Visa. • Once you have applied for your early as possible.
• Pay by credit card in person at the loan, Studylink will send you a loan Apply online at:
Student Finance office OR contract. It is essential you sign www.studylink.govt.nz
and return this contract to them, or phone 0800 88 99 00
• Complete a credit card payment
form attached to the Admission & otherwise your loan will not go If you are applying for a student
Enrolment form OR ahead. allowance, this is also done
• If you intend studying for the whole through Studylink.
• Phone our Contact Centre on
0800 24 24 76. year, it is advisable to enrol for Are you an international
both first and second semester student and paying fees by
You will need to provide: courses at the start of the year. This internet banking?
• Ara Student ID number will mean that you won’t have to
International students need to
• surname or family name reapply for your loan (or allowance) pay their fees into a different Ara
• given name(s) mid year. bank account. See page 7 for more
• card type (American Express/ • You are not eligible for a student information.
Mastercard/Visa) loan if adjudged bankrupt.
What information is included
• name on credit card • You should check the student on your fees receipt?
loan process at
• 16–digit credit card number www.studylink.govt.nz
• Your course start and end dates.
• card’s expiry date • The last date you can officially
• course details Fees Free withdraw from a course without
losing all your course fees.
From 1 January 2018, eligible leaners
Your study is funded • A list of all the courses you’ve
can study for free (conditions apply)
enrolled and paid for.
Select this option if your study is in their first year with us. The Tertiary
funded by scholarship or a funding Education Commission (TEC) are Check your receipt carefully to make
sure you’re enrolled on the right
scheme (eg Youth Guarantee). responsible for determining your
courses and occurrences (times).
eligibility. To check your eligibility,
6Paying your fees - international students
Payment options Cash or EFTPOS
Paying your study fees before Pay by cash or EFTPOS in person Useful Tips
starting classes ensures your at the Student Finance office in the
places are held for you. You are Rakaia Centre at the City campus How do you complete
not fully enrolled until payment is (X Block), Christchurch. your enrolment?
made. For safety reasons, we do not Once you have paid your fees, you
need to check you have:
Choose one of the following ways recommend you carry large sums of
to pay your fees. money on you. • your Student Visa
• valid insurance
Telegraphic transfer/ Major credit cards
• selected all your courses.
internet banking Ara accepts the following major credit
cards: American Express, Mastercard You need all of these in order to
• You can make a bank transfer
be fully enrolled.
(telegraphic transfer) to Ara’s bank and Visa.
account using the details below. Please come to the International
• Pay by credit card in person at the
Admissions & Enrolments counter if
• Please include the following in the Student Finance office or
you need help.
payment information: • Contact the International
Particulars – student name Admissions team on Visa & permit requirements
Code – invoice number (if known) intladmissions@ara.ac.nz
Go to the Immigration NZ
Reference – Ara Student ID You will need to provide: website for full details of visa
number (if known). • Ara Student ID number and permit requirements, advice on
• surname or family name rights to employment in
• This method of payment will incur New Zealand while studying, and
a $30 bank charge. • given name(s) reporting requirements.
Ara Council • card type (American Express/
Bank of New Zealand Mastercard/Visa) What information is included
Russel Partner Centre • name on credit card on your fees receipt once your
Level 1, 5 Sir William Pickering enrolment is complete?
• 16–digit credit card number
Drive • Your course start and end dates.
Russley • card’s expiry date
Christchurch 8053 • course details • A list of all the courses you’ve
enrolled and paid for.
New Zealand • copy of passport bio page for the
BNZ Account: owner of the credit card Check your receipt carefully to make
02–0800–0911670–000 sure you’re enrolled on the right
courses and occurrences (times).
Attention:
International If you need assistance please
Swift Code: phone 0800 24 24 76.
BKNZNZ22800
Bank cheque/bank draft
Payment must be in New Zealand
dollars and be made out to
“Ara”.
7Ara Policies – Personal Information & Privacy Principles
1 Ara collects and keeps personal 6 We will allocate you a student ID Ara Student Policies and Procedures
information about every person who number which will be used as a apply to all students including
enrols as a student. The Privacy Act reference on Ara documents and international students.
1993 protects the information you correspondence. The Ministry of For more details about the policies
give the institute and sets out the Education will allocate to you a listed, visit: www.ara.ac.nz/about-us/
ways in which it is collected, stored, unique National Student Index policies
used and disclosed to other parties. number.
If you need further information or help in
Ara takes its obligations seriously
7 For identification and security interpreting your rights or responsibilities,
and has policy and procedures
purposes, your name, enrolment data please ask staff in your department.
which reflect the Twelve Information
and your photograph will be stored Policies of particular interest
Privacy Principles.
on our database. Your photograph to students are:
2 Ara collects this information from may be supplied to staff for
Academic Policies
you so that you can be provided identification and security purposes.
with information to which you may 201 Organisation Structure
8 You must provide the information 301 Student Rights and Responsibilities
be entitled, have your progress
requested. Failure to do so may result
monitored and results recorded, be 302 Copyright
in refusal of your enrolment. You
supported to achieve your study 304 Academic Misconduct
also have an obligation to advise us
goals, or be identified or contacted (including plagiarism)
if/when there is a change to any of
by us. This information is also 503 Name and Awarding Qualifications
the information you have provided
used by us to develop and market and Recognising Achievement
especially your contact address and
programmes, courses and facilities 504 Regulations Governing Admission,
phone numbers.
in ways consistent with our values – Enrolment, Withdrawal and
Kaupapa. 9 Under the Privacy Principles you Non-Engagement Cancellations
have the right of access to all
3 The information is also collected 505 Assessment
personal information we hold about
so that we can meet our statutory 506 Probation
you. You also have a right to ask Ara
obligations as a provider of tertiary 507 Credit Recognition
to correct any information which is
education; that is to meet the 508 Moderation
inaccurate or misleading.
requirements of the Education Act,
You can exercise those rights by 510 Aegrotat Pass Regulations
the Public Finance Act, the Inland
contacting the Ara Privacy Officer; 511 Academic Support and Progression
Revenue Act and other legislation.
email: privacy@ara.ac.nz 512 Exclusion
4 We may disclose personal 514 Withdrawals, Refunds and
information to other education Ara Policies Compassionate Consideration
agencies, such as the Tertiary
What you need to know 514c Refund of Fees and Charges Table
Education Commission, Ministry
of Education, Studylink, the NZ 704 Self Assessment
Ara Institute of Canterbury defines
Qualifications Authority, and Industry QUALITY as “delivering what is promised 705 Formal Academic Surveys at Ara
Training Organisations, and to other to a recognised, professional standard”. 804 Research Ethics
tertiary education organisations Staff at Ara want to know if you have Corporate Policies
and Government agencies which concerns, problems or complaints while
demonstrate a statutory right to studying here. Of course, we also would 105 Acceptable Use and Conduct for
obtain it such as the NZ Police, like to hear about the positive things you ICT Users
Department for Courts, Immigration experience. 208 Resolving Staff Performance or
New Zealand, Work and Income For further information on what you Conduct Issues
New Zealand, Inland Revenue should expect at Ara, see our policies 209 Harassment Prevention
Department, and the Accident manual: www.ara.ac.nz/about-us/ 501 Health & Safety
Compensation Corporation. We may policies
also disclose personal information
to other agencies which also International students also refer to the
demonstrate a statutory right to Education ( Pastoral Care of International
obtain it. The fact that you are Students) Code of Practice 2016.
currently enrolled in a programme
or course or not may be disclosed to
other third parties.
5 Some information may be held in
our archives for audit purposes and
to enable us to provide you with
evidence of your enrolment and
achievements in years to come. This
information is stored even if you are
not currently enrolled.
8Ara Student Rights & Responsibilities
Ara is committed to the wellbeing Your responsibilities as a • Misuse of technology, software,
and achievement of ALL students. To student hardware, or communication
create and maintain the best possible systems provided by Ara (refer Code
As a student at Ara you are expected to:
teaching and learning environment, all of Conduct for Computer Users in
students enrolled at or attending/using Behave safely particular)
services at Ara agree to accept certain • Take care when using equipment
and facilities • Any form of harassment, bullying or
responsibilities, respect the rights of discrimination including social media
others and behave in an acceptable • Wear suitable clothing
manner. • Unacceptable sexual behaviour
• Comply with health and safety (eg sexual harassment, accessing
Your rights as a student guidelines and instructions pornography/other restricted
As a student at Ara you have the right to: material)
• Take precautions so as not to
Fairness endanger yourself or others • Substance misuse including drugs
• Open and accurate information and alcohol affecting behaviour,
• Comply with visa requirements
• Fair evaluation and assessment, and health or safety
• Follow relevant professional
timely feedback • Smoking in any Ara building, vehicle
guidelines
• Problems handled as quickly as or on Ara land and perimeters
• Ensure you are not intoxicated or
practicable and consistent with including all car parks, green spaces,
under the influence of drugs when
“natural justice” and external eating areas
at Ara or involved in Ara related
• Personal privacy activities, eg field trips • Violence or threats of violence
• Support, representation and Respect others • Vandalism or other abuse of facilities
advocacy from the Student Advocate • Be sensitive to personal, social and and buildings
if requested cultural differences • Disruptive behaviour in class and/
Respect • Respect the needs, rights and or designated learning areas (eg
• Academic freedom, defined in the freedoms of others arriving late, unauthorised use of
Education Act as “freedom, within technology, interfering with the
• Help to uphold the integrity of Ara learning of other individuals)
the law, to question and test received
qualifications by discouraging/
wisdom, put forward new ideas and Academic staff have the responsibility
reporting dishonest practices
state controversial or unpopular to maintain a safe and effective learning
opinions” Observe Ara policies and procedures
environment. They may ask you to leave
• Freedom from any form of • Familiarise yourself with what Ara the class if your behaviour limits the
harassment or unjust discrimination expects of you as a tertiary student ability to be safe, disturbs others’ learning
• Behave appropriately for a tertiary or puts others at risk.
• Respect for personal, social and
cultural differences education environment Ara takes this statement of rights and
• Endeavour to meet all course responsibilities seriously. Your marks,
• Representation in the development,
requirements including financial reports and references may include
implementation and review
obligations an assessment of your behaviour, as
of policies through student
well as your educational achievement.
representation • Be honest when completing
Infringement may lead to probation or
Standards assignments/other assessments
exclusion may lead to cancellation of a
• Programmes that meet internal and • Comply with requirements of current enrolment and/or refusal of a
external standards for approval and programme handbooks future enrolment (see relevant policies).
registration • Follow Ara policies and regulations
(www.ara.ac.nz/about-us/
Further Information
• Competent and effective teaching
policies) Full policies are available on the Ara
• Appropriate support services
website. If you need further information
delivered in a professional manner
or help interpreting your rights or
• Facilities and resources that meet or Unacceptable behaviour for
responsibilities, you can also contact
exceed Health and Safety legislation students, staff or visitors at Ara your Head of Department/Programme
Your responsibilities as a student include Manager, Student Advocate, Student
Your rights will be upheld by Ara
behaving in an acceptable manner. Services Manager, Registry Manager or
management. If you think they have
been infringed, please contact your Head The following are not acceptable Human Resources.
of Department/Programme Manager, behaviours for anyone (staff, students or
Student Advocate, Student Services visitors) at Ara or involved in Ara related
Managers, Registry Manager, or Human activities:
Resources. • Breaking any NZ law (eg assault,
theft)
• Any form of cheating (including
plagiarism and other dishonest
practices)
9Ara Terms & Conditions of Enrolment
1 Student fees, charges & other 2.3 Ifyou are a domestic students and you 6.3 Withdrawal from all courses of study
debts haven’t supplied the correct identification at Ara requires the return of any Ara
documentation, you may be liable for full materials on loan or hire including your
1.1 The service you, the student, purchase is international fees. Ara ID Card and any relevant class texts,
the right to attend specified Ara Institute 2.4 Acceptance of your request to enrol will workbooks or equipment.
of Canterbury1 courses. This service is not be given if you still owe course fees
provided in full upon formal enrolment and charges from a previous enrolment. 7 Refund of Fees and Charges
(Refer CPP107 Fee Payment Policy).
2.5 Ara reserves the right to decline a request 7.1 Domestic Students
1.2 Ara student fees and charges for for admission & enrolment. a) Any request for refund of fees and charges
each course are established by the
2.6 Upon payment of the fees and charges for associated with formal withdrawal from a
Council. In the event of any discrepancy
enrolment in a course, you will be issued course as specified in (6) above, must be
between department advice, public
with an official Tax Invoice/Receipt. This made in writing before the nominated Last
advertisements, brochures, letters or
is your proof of payment and enrolment Withdrawal Date.
other communication, the Ara current
and must be presented to support b) A formal withdrawal after the Last
tuition fee on the Student Management
any subsequent adjustments to your Withdrawal Date will not be eligible for
System at the time of enrolment will
enrolment. a refund of the Ara fees and charges
prevail.
except in the case of a compassionate
International student fees and charges 3 Confidentiality Agreement withdrawal.
are set out in the student’s offer of place/
statement of fees. In the event of any On receipt of an application for study, or c) Withdrawals received within seven
discrepancy, your Ara invoice will prevail. completion of enrolment, you are issued with calendars days of the course occurrence
a unique Ara identifier (student ID number). start date will result in an administration
1.3 Liability for fees: You become liable for
Signing your Admission & Enrolment form is charge of $10.
all Ara fees and charges when you attend
evidence that you are confirming that: d) Withdrawals received after the start
the course. This liability for all fees and
charges is not reduced in any way if you do • the evidence of identity belongs to you date of the course, but before the
not attend all of the sessions. • you authorise the use of your unique last withdrawal date, will result in an
identifier for admission and enrolment administration charge of $40.
1.4 Additional external examination or
registration fees, if not paid at the time purposes e) Refund amounts of less than $10 will not
of enrolment, must be paid by a date • you accept responsibility for all uses of your be made. A credit balance up to $10 will
specified by Ara. If not paid by the unique identifier be held on account and can be used to
specified date, the responsibility lies with • you agree not to provide your unique offset subsequent expenditure. All credit
you, the student, to pay such fees directly identifier or password to other people. balances up to $10 will be written off on
to the examining body. completion of your course, or the end
1.5 Attendance /engagement (without 4 Communication with Ara of the academic year, whichever is the
earlier.
formal enrolment) at any Ara course will You are required to ensure that Ara has your
be deemed to be your acceptance of the f) External examination fees will be refunded
current contact information at all times.
liability for all fees and charges associated in full if a withdrawal is advised before the
Prior to completing enrolment, Ara will use specified payment date. Application for
with the course, and you will be invoiced your personal email address as the main point
for such fees plus an invoicing charge. refund of examination fees after that date
of contact. If you need to change your email or must be made directly to the appropriate
1.6 Should you fail to pay any invoice(s) by postal address details at this time it should be examining body.
the due date then you shall pay all costs done online via the Student Portal.
and expenses whatsoever (including g) Approved refunds will be direct credited
Once you are fully enrolled all contact will be to the party making the original payment,
legal costs and debt collection agent through the Ara email and student portal. It is
fees) which may be incurred in the within six weeks of receipt of the complete
a condition of your enrolment, that you must refund application, or where supplied, to
recovery or attempted recovery of the read information on your Ara student email/
overdue amounts from you. Under these an approved bank account.
student portal at least once per week (you are
circumstances Ara may give to, or obtain 7.2 International Students - to view Ara’s
strongly advised to check your email daily).
from, any third party information about refund procedures for Full Fee Paying
This requirement is for your protection and (FFP) International Students go to:
your personal or commercial credit will ensure that you are up-to-date with all
arrangements. www.ara.ac.nz/international/
requirements and information from Ara. international_refund_policy
2 Enrolment/Changes to 5 Changes to Enrolments
Personal Details 8 Alteration or Cancellation
5.1 If you wish to change your course, you of Courses
2.1 Your enrolment as a student in any course must make your request in writing to
at Ara remains provisional until you have your Head of Department or delegate 8.1 Ara reserves the right to cancel any course
completed ALL necessary enrolment either as a written statement/letter or by before the commencement date – fees
procedures. These include: completing an Enrolment Amendment and charges paid will be refunded in full
• receipt by Ara of a current Admission & form. to the person or organisation which paid
Enrolment form completed, dated and originally, or may be transferred with the
5.2 In addition to any difference in tuition fees,
signed by you, the student. agreement of the original payee and used
an administration charge may apply to
as payment towards another course.
• acceptance by Ara of your request for each course change.
enrolment in the course. 8.2 Ara reserves the right to alter delivery
6 Withdrawal from Courses dates/times of a course. Where days, dates
• payment in full of all fees and charges for
or times are altered, Ara will undertake
the course. 6.1 Formal withdrawal from a course of study to attempt to contact you either at your
2.2 You are required to produce evidence at Ara must be made in writing either as a stated email address or contact number to
of identity, citizenship and residency written statement/letter or by completing inform you of such changes.
(see Admission and Enrolment Guide for an Enrolment Amendment form.
approved documents). Ara will withhold 6.2 The effective date of withdrawal will be
the academic results if you haven’t the date on which the institute receives
provided identification documentation, your written advice, not your last day of
until such time as copies of the relevant engagement.
documents are received.
10 1
From herein referred to as Ara9 Centre for Assessment of Prior 10 Privacy (Personal Information) Workforce restrictions for children’s
Learning (CAPL) Ara collects and stores information about workforce
CAPL terms and conditions are agreed in students to comply with various statues and/ If you have a criminal conviction, and you are
conjunction with the Ara published terms and or regulations, to enable us to make decisions studying (or considering studying) toward
conditions of enrolment, noting that: regarding your academic progress, and to a qualification that will lead to a job in the
• “course(s)” refers to all CAPL facilitation, provide you with evidence of your academic state funded sector (including teaching or
tutorials, support, assessments achievements. This information may be also providing youth services) working directly with
shared with other Ara schools/areas on a children, you will need to check whether your
• “enrolment” refers to all CAPL enrolments,
‘need to know’ basis, and is used to arrange conviction could prevent you from working in
offer agreements
appropriate support for students. After some roles in your chosen field. This is because
The following CAPL specific terms and
graduation your contact information is used for new legislation, the Vulnerable Children’s Act
conditions apply:
the graduate destination survey and provided 2014, will prevent state sector agencies and
a) Length of CAPL process, taken from first to the Alumni office. Where it is relevant, government-funded service providers from
facilitation or assessment date: personal information may be disclosed to hiring people with convictions for ‘specified
i. Degree/Graduate Diploma (Levels 6-7): other agencies such as but not limited to: offences’ to work with children in some roles.
12 months. Ministry of Education, Audit New Zealand New The restrictions came into effect on 1 July 2015.
ii. Certificate and Diploma (Levels 3-6): 6 Zealand Qualifications Authority, Industry This information has been supplied by the
months. Training Organisations, industry licensing and Children’s Action Plan Directorate and the Tertiary
b) Extensions: registration bodies, other tertiary institutions Education Commission.
i. In exceptional circumstances the and providers of work experience for students
candidate may request to go ‘on hold’ in courses with a practical component.
for a period of up to three months, Upon failure to comply with the attendance
during which time no facilitation or requirements for international students,
assessment will take place. This will be information may also be provided to the parent,
treated as an extension as per the Ara guardian or caregiver of an international
Assessment Policy (APP505). student.
ii. This option can only be used once. In addition, when required by law, we will
c) Failure to engage: release information as directed. An information
i. A non-agreed period of two months matching agreement exists between the
with no facilitation or assessment will Ministry of Social Development and Ara, which
be deemed non-engagement. allows payment of loans and allowances. You
ii. CAPL reserves the right to withdraw have the right to request to see and correct if
candidates for non-engagement after necessary the information you have provided. If
one written notice. you wish to enquire about personal information
d) Final assessment date changes: held by Ara please contact the Privacy Officer
in the first instance. You will be required to
i. Any request for a change to an agreed
provide some form of valid ID such as a drivers
final assessment date must be made to
licence or passport if you wish to access your
CAPL in writing and the candidate will
personal information.
be liable for any costs incurred.
2019 Standard Charges
Type of Application Charge (GST inclusive)
Award of a cross credit $100 per application for cross credits external to Ara
(No charge for internal Ara cross credits or standard cross credits)
RPL assessment $100 non-refundable application fee, $100/hour assessment fee may also apply
- actual charge based on estimate of time required
Reconsideration - Remark $50 standard fee (refundable if 5% variance or change in grade from NC to Pass)
Reconsideration - Independent Remark $100 standard fee (refundable if 5% variance or change in grade from NC to Pass)
A higher fee may be set with the approval of the Academic Director if independent
remarking is complex and likely to incur additional costs
Appeal $100 standard fee (refundable if appeal upheld)
Resubmission of assignment/project $100/hour, ($50 minimum charge), plus any additional materials costs
(refer to your programme handbook to see if charge applies) - actual charge based on duration of reassessment
Second result reassessment $100/hour, ($50 minimum charge), plus any additional materials costs
- actual charge based on duration of reassessment
Alternative assessment $25/hour (invigilation costs only) or $100/hour (other costs), plus any additional
materials costs - actual charge based on duration of alternative assessment
Duplicate result notice No charge
Duplicate Award document (A5) $50
Duplicate Award document (A4) $75
Replacement of Student Identity Card $20
English Language administration fee $250
International student semester-by-semester payment fee $150
(to mainstream programmes when paying other than annually)
Electronic Immigration Visa Submission Charge $220
Interpretation of Transcript and provision of $50 application fee – an hourly rate ($75 per hour) may be charged depending on
information to overseas professional bodies the complexity of the requirements
Homestay Placement Fee $300 individual student (Christchurch); $300 individual student (Timaru);
$250 group students
International insurance $523 (including GST) per EFT
11PO Box 540, Christchurch 8140, New Zealand
04362 January 2019
Telephone: 0800 24 24 76
Email: info@ara.ac.nz
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