Attendee Program January 20, 2022 - Collision Industry Conference
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Attendee Program January 20, 2022
LEVEL ONE SPONSORS THANK OUR SPONSORS!
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
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COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
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THANK OUR SPONSORS!
1-800 Radiator & A/C I-CAR
LEVEL TWO SPONSORS
1COLLISION IAA
3M Automotive Aftermarket ITW Evercoat
Assured Performance Network KECO Body Repair Products
asTech Kent Automotive
Audi of America Liberty Mutual
Auto Care Association / PBES LKQ Corporation / Keystone
Automotive Manufacturers Automotive
Equipment Compliance Agency Matrix Wand 3-D Measuring
(AMECA) Mercedes Benz USA
Automotive Recyclers Mitchell International
Association National Coatings & Supplies
Broadly Nexsyis Collision
Caliber Collision Centers Nissan Americas
Car-O-Liner Opus IVS
Car-Part.com Performance Radiator
CCC Intelligent Solutions Polyvance
Certified Automotive Parts ProColor Collision
Association (CAPA) ProSpot International
Certified Collision Group Service King Collision Repair
Chief Automotive Technologies Centers
Colad Solera | Audatex
Crest Industries Solidus Equipment Systems
Entegral Spanesi
Findpigtails.com State Farm Insurance
Focus Advisors Stellantis
Ford Customer Service Subaru of America
General Motors – Customer Care Tractable
& Aftersales TRANSTAR
Gerber Collision & Glass U-Pol
Goff’s Curtain Walls
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
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ATTENDEE PROGRAM
TABLE OF CONTENTS
CIC SPONSORS.......................................................................... 2
About CIC Chairman Darrell Amberson..................................... 6
Meeting Tips............................................................................... 10
Participant Guidelines................................................................. 14
Meeting Agenda for January 20............................................ 18
Current Committees................................................................... 22
Anti-Trust Statement................................................................... 26
Upcoming Meetings Schedule.................................................... 32
Work Products............................................................................ 34
About CIC - Mission, Vision........................................................ 38
Past Chairs.................................................................................. 43
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
-5-
CHAIRMAN
About Darrell Amberson, AMAM
2021-2022 CIC Chairman
Darrell entered the collision repair industry while
attending high school in 1971. Most of his first 28
years he served as a shop manager, including 22 years
within dealerships. (With the exception of 2 years in
the late ’80s as a professional drag racer, driving nitro
funny cars!) In 1999 he joined Lehman’s Garage, an
MSO in the Minneapolis/St. Paul area, and served as
its president until 2012. He joined LaMettry’s Collision,
Glass and More in 2012 and currently serves as its
President of Operations. LaMettry’s has 10 collision
locations and 7 mechanical/ADAS locations, also in the
Minneapolis/St. Paul area.
Darrell has been very involved in industry roles for over 20 years, including serving as
chairman for ASA, NACE, and AMI. He recently served as chairman for the CIECA scan
and calibration committees. He participated in advisory councils for various insurance
companies, information providers, and I-CAR. He served in several CIC committees and was
the chairman of the Governmental Committee for 4 years. Darrell served on the Hennepin
Tech College advisory council for over 30 years and is the current chairman. He has been a
contributor to ABRN Magazine since 2012.
Darrell has received many awards of recognition and was inducted into the Collision
Industry Hall of Eagles in 2009.
He is supported by a wonderful and loving wife of 30 years, Marge. When not working in
the industry Darrell enjoys farming, collector cars, woodworking, and fishing.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
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MEETING TIPS
Participants are asked to observe any proper social distancing and take the following
precautions for the duration of this event:
• During these events, attendees are asked to observe any facility rules for mask wearing or
social distancing. If you are unsure, please ask the front desk or registration.
• Masks are available at the registration table.
• Make sure to practice frequent hand sanitizing / hand-washing.
• Please maintain the same seat to sit in for the entire day of CIC.
• During Open Mic / Q&A, please remain seated and raise your hand
No need to leave your seat - we’ll come to you with the microphone!
• Please refrain from handshakes or close physical contact
Get creative with it! Elbow bumps, peace signs, thumbs-ups and waves welcome!
• If you are experiencing ANY illness symptoms, please contact your health provider for
guidance prior to attending this meeting.
COVID-19 Disclaimer: By attending this event, participants acknowledge and understand that in-person attendance includes possible exposure to and
illness from infectious diseases including but not limited to COVID-19 and knowingly and freely assume the risk of injury, harm and loss even if arising
from the negligence, fault or conduct of CIC, its employees, agents and representatives. Attendees agree to comply with all COVID-related procedures
that may be implemented by CIC and the event venue, including, but not limited to, mask-wearing and social distancing requirements and restrictions on
certain activities that carry higher COVID-related risk, in order to protect as much as possible the health and safety of all attendees.
Meeting Polling, AV Coordination and
Virtual Support proudly provided by:
Data on the Spot
833-368-7123
www.dataonthespot.com
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 10 -We built our reputation by protecting yours.
INNOVATION IS IN OUR DNA We’re proud to be a market leader, delivering industry firsts for over 225 years. Driven by our customers’ needs, our inovation and development teams create cutting-edge products and services that align you and your business for future success. Visit Sikkensvr.com/us-en to discover the innovative Sikkens product and service portfolio. Sikkens. Driven by innovation.
Collision Industry Resources
Online resources to help fuel great partnerships.
• Access to Webinars
• Quarterly Length of Rental Updates
• Collision & Technology Solutions
• Company News
Enterprise.com/PartnerResources
Powered by
©2021 Enterprise Rent-A-Car. K6257 9/21PARTICIPANT GUIDELINES
The CIC exists for the benefit of the entire collision industry. No preference is given to any industry
segment or constituent. All are welcome and all are encouraged to participate. CIC seeks to create
an environment that fosters the free exchange of ideas with a common goal of improving the
collision industry. Only where participants commit to norms of mutual respect, civility and courtesy,
can this environment exist in its most productive form.
Accordingly, all attendees of the CIC are asked to abide by the following Code of
Conduct:
Be active – get involved! Find a subject that is interesting to you and get on the committee!
Any participant can join any committee.
Please… use microphones! Introduce yourself and the company you are with, speak clearly to
ensure everyone can hear you. Please refer to: “Open Microphone Standard Operating Procedures”.
All participants shall be treated with dignity. Verbal abuse or harassment, including comments
that are insulting, threatening or slanderous will not be tolerated.
Never use group pressure to embarrass or force an outcome or decision that clearly requires
further deliberation. Participate and encourage participation.
If you would like a question asked and fear potential retribution, we encourage you to approach
any of the CIC past chairs. They will ensure your question is presented (if appropriate) and will ensure
anonymity.
Committee input should go through committee chair. Protocol would ask that any new
material / discussion be shared with the Chairman prior to presentation. The committee chairman
and their contact information can be located on page 6 of this program, or at ciclink.com.
Use this forum as an opportunity to network with other industry members.
During all aspects of CIC meetings, all participants shall abide by the Federal Anti-Trust laws. A
copy of the CIC Anti-Trust Policy can be found on page 22 of this program, or at ciclink.com.
Videotaping or streaming of any kind with any type of device is strictly prohibited at CIC
meetings. Audio recording is allowed only by the trade media and audio tapes are to be destroyed
upon completion of their writings. Anyone found recording without the express permission of the
CIC Chairman will be asked to discontinue and asked to leave the meeting; the recording will be
confiscated or deleted.
https://ciclink.com/participant-guidelines/
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 14 -Speed. Efficiency.
Perfection.
The new 100 Line paint system. Reduces process time and complexity.
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Proud sponsor of CICChange scenery, not standards. With thousands of neighborhood locations nationwide, choose from a wide variety of fleet – from EVs, SUVs and sports cars to cargo vans, heavy-duty box trucks and more – to support your business. • Access fleet variety with extensive availability nearby and seamless, integrated solutions • Enjoy flexibility, adding or removing rentals monthly based on your needs • Benefit from our extensive partnerships with major insurance providers • Focus on your customers while we handle fleet maintenance • Get competitive rates Learn more at hertz.com or contact your nearby Hertz location. Hertz. Let’s Go! © 2021 Hertz System, Inc. All rights reserved. CS 1121098
MEETING AGENDA
THURSDAY, JANUARY 20
(Mountain Standard Time)
8:00 Opening Introduction [Darrell Amberson]
CIC Chairman Welcome
8:15 Marketing Council [Jordan Hendler]
The Marketing Council will talk about the new logo and branding for CIC, and the
latest in new Attendee Ambassadors and social sharing
8:30 Future Disruptions [Frank Terlep, Jake Rodenroth]
Introduction to Augmented and Virtual Reality
A presentation on how these technologies are changing the way vehicles are
designed, manufactured and repaired; How they will improve the driving experience,
and change the way technicians are trained and supported in the field.
9:15 Estimating [Danny Gredinberg]
Stop Guessing and Start Researching for Safe Repair Outcomes
The Estimating Committee will dive into the extensive amount of research required
on today’s modern and complex vehicles, to properly document and develop a repair
plan for safe repair outcomes. This presentation will continue as a series throughout
2022.
10:00 MORNING BREAK
10:20 Parts & Materials [Aaron Schulenburg]
Supply Channel Pressures in Collision Repair: As mainstream and trade-specific
news headlines continue to shed light on growing supply chain challenges, there is
a growing concern over how these challenges are hitting the collision industry. The
Committee will explore the automotive supply chain and its impact on the repair
process and consumer experience. The Committee will also collect feedback from the
industry that encourages open mic dialogue and audience participation.
11:15 Q&A and Open Mic NOTE: In-person participants will raise hand and remain in place.
11:30 Special Presentation [Dirk Fuchs, Niel Speetjens]
EVs and I-CAR: A “techy” demonstration of electric vehicle tooling and safety
procedures.
12:00 - 1:00 LUNCH BREAK
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 18 -1:00 Emerging Technologies [Bob Augustine, Chuck Olsen]
Tool and equipment updates for Scanning, Diagnostics, Programming and ADAS
Calibrations: A panel discussion style of updates on scan tools with OEM and
aftermarket options, OEM licensing and subscription models for both remote and
mobile services. The presentation will include ADAS calibration methods, procedure
updates and new ADAS features being introduced.
2:00 Emerging Technologies [Jason Bartanan, Scott VanHulle]
Vehicle Construction Advancements Relevant to ADAS: We’ll take a look at how
advancements in vehicle construction are having a direct impact on the collision repair
strategies. We’ll also discuss how these repair strategies are affecting the ADAS
aiming and calibrations that need to be completed, to correctly repair the vehicle.
2:15 Industry Relations [Jim Keller, Jonathan Chase]
Totals...Is the Industry at a Loss? Cars are totaling at a greater rate than ever. Total
Loss frequency is a big concern for insurers, shops, and other Industry stakeholders.
The presentation will look at the dilema, and discover some “common ground”
realities.
3:00 Q&A and Open Mic NOTE: In-person participants will raise hand and remain in
place.
3:15 AFTERNOON BREAK
3:30 Special Presentation [Brandon Eckenrode]
Collision Repair Education Foundation – Support Announcement
3:40 Data Privacy [Dan Risley, Trent Tinsley]
17 Digits and Why They are Coveted: The committee will begin a multi-meeting
journey to explain the 17 digits commonly referred to as the VIN number. The vin
number is required to properly document a loss, estimate a vehicle, order parts and
more. The first few are easy to understand but can you define “and more”? Also, do
you know who is using the vin today, how they are using it, how did they get it, and
do they need all 17 to perform their service?
3:55 Human Resources [Cory King]
Employment Law Update: New year, and new employment laws! Add the fight over
mandatory vaccinations/testing to the mix, and employers cannot afford to miss this
presentation. Disgruntled employees (current and former) don’t want to come back
to work, but are hungry to replace lost unemployment/stimulus checks, so they are
filing lawsuits against their employers in record numbers.
4:55 Closing Comments [Darrell Amberson]
5:00 ADJOURN MEETING
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 19 -A COLLISION PROGRAM THAT DRIVES YOU FORWARD
Find the products and services your shop needs with Duralast OE-quality parts and ALLDATA’s
industry-leading OEM information, brought to you by AutoZone
OE-Quality Parts OE Repair Information
Parts proven to meet or exceed original equipment The industry’s #1 choice for collision repair software
performance, backed with high quality standards, Everything your collision shop needs to inspect, estimate and
rigorous testing and guarantees. properly repair each vehicle
• OE fit, form and function – every part, every time • ALLDATA Collision - Delivers the industry’s most complete and
• Extensively tested for resilience in the most up-to-date OEM collision repair information including body and
punishing conditions frame sectioning, handling of new materials, evolving technologies
• Available in over 20 categories, covering more than such as hybrids and panel replacement, and more.
90% of vehicles on the road today • ALLDATA Collision Advantage - Works with ALLDATA Collision’s
• Lifetime guarantees, warranties and programs industry-leading repair information and the 3 major estimating
on the parts you need most systems. It analyzes your estimate in seconds and flags
• Duralast parts are manufactured by Tier 1 or OE-required repairs, vital repairs and more.
industry-leading manufacturers • ALLDATA Diagnostics - Turns a tablet into a professional-level
scan tool with ALLDATA’s industry leading repair information built
in. Plus, with its low monthly subscription, you get unlimited
pre-/post-scans and free software or data updates.
SCAN QR CODE TO LEARN MORE
To learn more visit alldata.com or call 800-697-2533
Maximize Margins Expanded Coverage Reduce Cycle Times Hot Shot Delivery
Get the best deal every time Returns without Turn bays faster with quick Direct deliveries with no routing, and
with National Account Pricing. restocking fees. access to the parts you need. delivery in 30 minutes or less for
in-market parts.
AND SERVICES TO PUT YOUR BUSINESS IN HIGH GEAR
DEDICATED SALES TEAM SHOP REFERRAL PROGRAM PARTS & LABOR GUARANTEE INDUSTRY-LEADING
Labor Reimbursed at Private Pay Rate COVERAGE
© 2021 AutoZone Inc. All rights reserved. AutoZone and AutoZone & Design are registered marks of AutoZone IP, LLC or one of its affiliates. All other marks are the property of their respective owners.VOC
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© Saint‑Gobain 2021
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 21 -COMMITTEES
DEFINITIONS INDUSTRY RELATIONS
[Chris Evans, Barry Dorn] [Jim Keller, Jonathan Chase]
EMERGING TECHNOLOGIES MARKETING COUNCIL
[Bob Augustine, Chuck Olsen] [Jordan Hendler]
ESTIMATING & REPAIR PLANNING DATA ACCESS, PRIVACY & SECURITY COMMITTEE
[Danny Gredinberg] [Dan Risley, Trent Tinsley]
FUTURE DISRUPTIONS PARTS & MATERIALS
[Frank Terlep, Jake Rodenroth] [Aaron Schulenburg]
GOVERNMENTAL TALENT POOL & EDUCATION
[Bob Redding, Janet Chaney] [Bud Center, Petra Schroeder]
HUMAN RESOURCES TASK FORCE TECHNICAL PRESENTATIONS
[Cory King] [Toby Chess, Kye Yeung]
https://ciclink.com/committees
Introducing Go for performance.
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For additional information, including important safety and warranty information regarding 3M
Automotive Aftermarket products, visit www.3Mcollision.com/info.
3MCollision.com/Net Copyright 2021 by 3M. All rights reserved. 3M and Cubitron are trademarks of 3M Company.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 22 -A PREMIER NETWORK OF
EXCEPTIONAL COLLISION
REPAIR FACILITIES
ABOUT ABRA
ABRA Auto Body Repair of America was founded in 1984 in
Fridley, MN and has since grown to over 55 facilities through-
out the United States. ABRA specializes in collision repair,
paintless dent removal, as well as auto glass repair and
replacement, all backed by a lifetime national warranty
ABOUT FIX AUTO USA
Fix Auto USA provides a platform that enables independent
owner-operated collision repair facilities to achieve success in
a consolidating marketplace. Fix Auto USA franchisees benefit
from a trusted brand, multi-level insurance representation,
leading-edge technology, centrally managed claims processes,
and scaled purchasing power.
ABOUT CARSTAR
CARSTAR is North America’s largest franchise network of
independently owned and operated collision repair facilities
with more than 700 locations across the United States and
Canada. CARSTAR delivers national scale, premier vehicle
repairs, repeatable outcomes and the industry’s highest
customer satisfaction ratings.U R G R E C E I V E S D ATA F R O M O V E R O N E T H O U S A N D
P R O G R E S S I V E R E C Y C L I N G YA R D S T H R O U G H O U T T H E U . S .
A N D C A N A D A , E Q U AT I N G T O O V E R 7 4 M I L L I O N P A R T S .
LARGEST INVENTORY OF QUALITY PARTS AVAILABLE TO BUY ELECTRONICALLY (PHONE OR INTERNET)
WITH NEARLY 46 MILLION VEHICLE IMAGES & 31+ MILLION PART IMAGES.
ALWAYS GET THE PARTS YOU ORDER IN THE CONDITION YOU EXPECT.
WE CAREULLY FILTER OUT ANY INACCURATELY GRADED PARTS BEFORE ANYTHING IS SENT.
FIND MULTIPLE WAYS TO INTEGRATE AND RECIEVE YOUR PARTS DATA.
AVAILABLE IN BOTH ACES & HOLLANDER FORMATS, AND ALSO AVAILABLE IN OPTICAT.
C ON TA C T UR G T O HEL P S T R E AM L IN E Y O U R R EC Y C L E D PA R T S P R O C U R E ME N T P R O C E S S : :
UNITED RECYCLER S GROUP ®
SUPPOR T@U-R-G.COM 303-367-4391
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 24 -The Future of Collision Repair Starts with ADAS
A successful repair starts with the right parts and the right training.
Proper functioning of modern ADAS systems depend on using
OEM parts and the correct calibration techniques.
STAY ON COURSE WITH ADVANCED TRAINING
Adapted from Nissan dealership technician training, this two-day
Scanning & ADAS Calibrations advanced training course was
originally piloted with Certified Collision Centers and includes
plenty of hands-on experience with Nissan and INFINITI vehicles.
The course size is limited to nine technicians, and each technician
gains practical experience, proves competency, and can apply
concepts to all brands.
For more information or to register for a
course go to: CRNTraining.com.
The Nissan names, logos, product names, feature names, and slogans are
USE OEM PARTS. trademarks owned by or licensed to Nissan Motor Co. Ltd. and/or its North
BE OEM PROUD. American subsidiaries. Other trademarks and trade names are those of
their respective owners.
Always wear your seat belt, and please don’t drink and drive.
PartsAdvantage.NissanUSA.com ©2021 Nissan North America, Inc. All rights reserved.
Scan Vehicle
Choose a Scan
We’ll recommend a scan type based on the
vehicle you’re connected to. However, you
may choose either option.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 25 -ANTI-TRUST STATEMENT
Please be advised that at any and all meetings the following
guidelines for conduct shall be established and followed:
No participant shall be allowed to discuss any subject relating to prices charged, discounts
offered of any nature, hourly rate, employee benefits, or assignments made with third party
entities. Should any discussion of these items take place, said participant will be asked to refrain
immediately, disregarding any pursuant discussion, and should said party deny such request, the
meeting will be immediately disbanded.
All participants are herewith notified that the materials presented herein are not to be construed
as information or direction to take concerted actions. The information can be utilized by individuals
acting within their own judgment, making sound business decisions, without agreements with
other participants of this meeting.
This notice is hereby read with regard to laws governing this conduct.
IAA is a proud sponsor
of The Collision Industry
Conference, and
supports the vision of
a collaborative industry
working toward safety
and quality.
IAAI.com
© 2021 IAA, Inc. All rights reserved.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 26 -Scanning Simplified
CCC® Diagnostics
Multiple Makes. Multiple Models. One EASY TO USE Solution.
OEM Direct Cloud Scans Technician-Assisted On-Demand Quick Scans
Access OEM results OEM Scans Get scan results in minutes
from your scan device* Live support from factory-
trained technicians
Visit www.cccis.com/diagnostics for more information.
* For participating OEMs only. CCC Diagnostics is a registered trademark and CCC and the CCC logo are registered
service marks of CCC Information Services Inc. © 2021 CCC Intelligent Solutions Inc. All rights reserved.
Calibrate, don’t
compromise.
Mosaic ADT is the only automated
TM
ADAS calibration system with the same
end-of-line technology that OEMs use.
Engaging Mosaic means you can
perform calibrations on forward-facing
camera and radar, blindspot / cross
traffic alerts and 360O cameras.
To learn more about Mosaic’s suite of
services, visit chieftechnology.com/
mosaic.
CHIEF MOSAIC CIC SPONSOR AD FILECOLLISION
2021.indd 1 INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022 6/15/2021 9:43:18 AM
- 27 -Top Features
DISCOVERY
5-STAR REVIEWS CAPTURE LEADS
- DAVID TORRES,
Owner of Auto Collision Group
MOBILE PAYMENTS TEXT MESSAGING
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 28 -Turn Your Cost Center • Details all products on each repair order,
including non-Kent® items
Into A Profit Center • Barcode printing and scanning makes tracking
parts fast and easy
PROS Profit Enhancement and • Creates supplemental, customizable invoices
Inventory Manager Tool® using your repair order numbers
PROS Profit Enhancement and Inventory Manager Tool®
earns shops money by enabling charge outs for
consumable repair products. Create invoices, Call your Kent
track jobs, increase profits. Representative
Anyone can deliver products. Kent delivers profits. today
USA: 888.YES.KENT (888.937.5368) | Canada: 800.563.1717 | kent-automotive.com
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 29 -Looking for better margins
without sacrificing quality?
Look for Transtar.
Transtar manufactures a broad range
of repair, refinish and detail products
that lead in both quality and value.
Our technology makes work easier,
and adds beauty and durability to
the result of any job.
Primers / Sealers / Basecoats / Clearcoats / Aerosols / Ancillaries
www.gettranstar.com
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 30 -3D Repair
The Next Evolution of
Collision Repair Is Universal.
106 EXT STRUCTURAL STRAIGHTENING BENCH
WITH UNIVERSAL JIG SYSTEM
The Spanesi Universal Jig system is
a sophisticated 3 dimensional repair
platform that allows restoration of
any vehicle back to OEM standards.
Throughout the entire process,
repairs are precise, accurate and
efficient.
Length, width and height values
are all returned to original
specifications. Downward and
upward pushing ensure a complete
and efficient repair.
Spanesi Americas, Inc. 224-SPANESI (224-772-6374)
123 Ambassador Dr. STE 107 www.spanesi-americas.com
Naperville, IL 60540 facebook.com/spanesiamericas
2022 - 01 CIC Spanesi Half Page Ad REV1.indd 1 11/30/21 8:54 PM
THE EQUIPMENT TO SUPPORT YOUR NEEDS
THE PEOPLE TO SUPPORT YOUR EQUIPMENT
SOLID TOOLS SOLID TRAINING SOLID SERVICE
Solidus Equipment Systems • 2751 Highway 100 • Gray Summit, MO 63039 • 636.405.2800 • SolidusUSA.com
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 31 -UPCOMING MEETINGS
APRIL 13/14 JULY 20/21
(WEDNESDAY/THURSDAY) (WEDNESDAY/THURSDAY)
Sheraton Oklahoma City Downtown Omni William Penn Hotel
Oklahoma City, Oklahoma Pittsburgh, Pennsylvania
Wednesday: 12:00pm - 5:00pm Wednesday: 12:00pm - 5:00pm
Wednesday Reception: 6:30pm Wednesday Reception: 6:30pm
Thursday: 8:00am - 12:00pm Thursday: 8:00am - 12:00pm
Hotel Reservations: Hotel Reservations:
Call 405-235-2780 Call 412-281-7100
Hotel Reservation Link on website. (Online available soon)
https://ciclink.com/schedules/
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 32 -Colad is constantly Inventing More. We provide the most efficient, practical,
and sustainable solutions across the collision repair industry. Our goal is to
save our customers’ time and put money back into their pockets.
(855) 629-1732 www.colad.co ask@colad.co
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 33 -WORK PRODUCTS
For in-person attendees, check out all work products at
https://ciclink.com/work-products/
Golden Rules of Data Protection and Sharing
https://www.ciclink.com/wp-content/uploads/2021/01/2020-11-Golden-Rules-of-Data-Protection-Sharing.pdf
Calibration Workflow Process Document
https://www.ciclink.com/wp-content/uploads/2020/12/Calibration-Workflow-Complete.pdf
Calibration Workflow Process Video, donated by AirPro Diagnostics
https://www.youtube.com/watch?v=YN2mf4l5FqM
Quick Start Guide Pre-and Post Scanning
http://www.ciclink.com/wp-content/uploads/2018/08/CIC-Quick-Start-Guide-Pre-Post-Scanning.pdf
Wiki Glossary of Terms for the collision industry
http://www.ciclink.com/wiki-introduction/
Definition – Feather Prime and Block (2006)
http://www.ciclink.com/wp-content/uploads/2018/08/FeatherPrimeBlock.pdf
Collision Repair Provider Definition (2017)
http://www.ciclink.com/wp-content/uploads/2013/10/CIC-Collision-Repair-Provider-Definition-2017.pdf
Electronic Parts Procurement Matrix – Parts Committee (2014)
http://www.ciclink.com/wp-content/uploads/2014/04/CIC_Parts_Materials_Comm_Electr_Parts_Procure_Matrix_FINAL2-13-14.pdf
Best Practices Guidelines for Digital Imaging
http://www.ciclink.com/archive/BPDigitalImaging.pdf
DISCLAIMER: The Collision Industry Conference (CIC) expressly disclaims any warranties or guarantees, expressed or implied, and shall
not be liable for damages of any kind, in connection with the material, information, or procedures set forth in this document or for
reliance on the contents of the document. In issuing this information, the Collision Industry Conference (CIC) is not engaged in rendering
legal, repair, or other professional services. If such services are required, the services of a competent professional should be sought.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 34 -VINYL CURTAIN WALLS MADE IN WISCONSIN, USA
The best way to increase
space at your shop.
Automotive Curtain Walls Welding Safety Process Separation
Separate body shop areas, wash bays, Visual safety from welding & fabrication We deliver custom configurations to
& more with our easy-to-move curtains. available in portable screen or curtain wall. make the most of your facility.
Head to goffsenterprises.com to improve your shop today!
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 35 -TRANSFORMING THE
BUSINESS OF
COLLISION
REPAIR
Serving & Supporting
Independent Collision
Repair Operators
LOCAL | INDEPENDENT | CERTIFIED | PREFERRED
CertifiedCG.COM
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 36 -ITH THE s
PROSPER W
A proven business model for 20 years, ProColor Collision is growing!
Independent body shop owners driving their business forward are choosing ProColor.
Standardized operations, management tools and consolidated technology solutions
improve performance. The ProColor team of industry professionals are dedicated to
performance excellence offering the sales, operational and marketing support needed
to take business to the next level.
ProColor Collision is committed to helping shop owners grow their business
locally while leveraging established relationships with global insurers, suppliers,
and fleet companies.
Find out more at procolor.com
ProColor Collision franchises are not currently being offered for
locations in Hawaii, Indiana, Maryland, Michigan, Minnesota,
New York, North Dakota, Rhode Island, South Dakota, Virginia,
Washington or Wisconsin, or to residents of these states.
PROBLEM AEROSOLVED.
At U-POL, we understand time is money. Your time. Your money.
So we push ourselves to offer scientifically advanced products, like our full line of professional
aerosols that help you reduce cycle time. Smarter solutions RIGHT FROM THE START is how
we’ll be the best partner for your business in the end. Earn more at U-POL.com.
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 37 -ABOUT CIC
The Collision Industry Conference (CIC) is a forum made up of participants
from all industry segments for the expressed purpose of discussing and
exploring the issues that occur among them. Through discussion and
research during meetings and extensive interim committee work, CIC
attempts to form consensus on various issues, aware that all such findings
are nonbinding and voluntarily accepted. CIC is not a trade association.
The meetings are open to all interested individuals of all segments of
the industry to include repairers, insurers, paint and material companies,
equipment, vehicle manufacturers, data providers, representatives of
trade associations, anyone with an interest in creating a more professional
industry. Each agenda has time set aside for participants to publicly address
their concerns that are not on the published agenda through the time set
aside as “open microphone”. The Past Chair’s committee is charged with
the duty of appointing the succeeding CIC Chair.
VISION: A collision industry in which all segments work together to enable a
complete, safe, and quality repair.
MISSION: A forum where collision industry stakeholders come together
to discuss issues, enhance understanding, find common ground and
communicate possible solutions to the industry.
ADMINISTRATORS:
Jeff Hendler Jordan Hendler
https://ciclink.com/about/
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 38 -Entegral for
Repair Facilities
We built Entegral to serve the claims and repair needs of the world’s largest rental car
provider —Enterprise Holdings, and it has helped us improve service around every turn.
Now we’re ready to do the same for you.
CONTROL
• Organize repair facility profile information
• Streamline new program invitations
• Track and display new, moved or replaced equipment
• Store and access expansion or facility updates
TRANSPARENCY
• Improve visibility of your shop to potential referral sources
• Access 3rd party validated certifications
EFFICIENCY
• Centralize profile management for multiple locations
• No need to re-key information to multiple programs
For more information visit: • Market your shop with downloadable profile information
Entegral.com/repairfacilities OPPORTUNITY
• Improve scouting visibility for OEM Candidate programs
• Improve consideration for out of network referrals
© 2021 Entegral powered by Enterprise Rent-A-Car
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 39 -GET IT TO GERBER!
gerbercollision.com
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 40 -Consider becoming a Subaru Certified Collision Center.
Subaru of America, Inc. is pleased to announce the Subaru Certified Collision Network (SCCN) – an initiative designed to
provide quality collision centers for our growing family of Subaru owners.
Your participation in this Network will help reinforce our commitment to safety and customer service by acquiring the
appropriate training, tools, and equipment to properly repair Subaru vehicles to pre-collision quality.
What are the benefits of
participation in the Network?**
Direct relationship with the manufacturer
Dedicated Certified Collision Team
Authorized Subaru Certified Collision Center marketing
materials, including digital online media
Complimentary access to Subaru Technical
Information System (STIS) repair procedures
Listing in the Subaru Certified Collision Center locator
on Subaru.com and MySubaru
Referrals from Subaru Retailer Partners (where applicable)
Multi-Vehicle Repair Quality and Production Assessment
Custom CSI survey developed by SureCritic
CERTIFIED COLLISION CENTER
Visit https://www.subaru.com/certifiedcollision
Please see Program Terms & Conditions, and the Operating Standards for further details. **These benefits become available after you agree to follow the Program Terms & Conditions of the Subaru Certified Collision Network.
AI Inspection
Quickly and easily assess a vehicle’s condition and value
to produce instant condition reports
1minute 14day 7%
to conduct an external reduction in inspection improvement in accuracy
improvement in accuracy cycle times1 when AI Inspection is used in
when AI is used inspection1 tandem with human experts1
1
Based on Tractable benchmarks
BOOK A DEMO
Real-time AI for greater speed, accuracy, and
end-to-end efficiency
AI Estimating | AI Inspection | AI Review | AI Subro
Learn more at www.tractable.ai
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 41 -WE STOCK HEADLIGHTS, TAILLIGHTS, AND FOG LIGHTS
FOR MOST MAKES AND MODELS
ACURA CHRYSLER HYUNDAI MAZDA
AUDI DODGE INFINITI MERCEDES
BMW FIAT JEEP MITSUBISHI
BUICK FORD KIA NISSAN
CADILLAC GMC LEXUS SUBARU
CHEVROLET HONDA LINCOLN TOYOTA
Find us on your parts procurement tool
1-877-723-4286
WWW.PERFORMANCERADIATOR.COM
INNOVATION AND SUPPORT COMES STANDARD™
OEM & Aftermarket Scanning, ADAS Calibration, Programming & Live Expert Support
REMOTE SUPPORT
• IVS 360™ Live Repair Guidance
• IVSTrue-OE™ – Authentic OE Scans
• IVSRAP™ Remote Assist Programming
• IVSQuickScan™ – Fast Aftermarket Scans
and ADAS Calibrations
• IVSRepair™ – Aftermarket Multi-Brand
Diagnostic Software
• CCC ONE Data Integration
®
Learn More at: opusivs.com/products/collision-solutions/drivesafe
*Signed contract, startup fee and minimum monthly usage applies.
Offer expires 1/15/21. GET THE POWER TO REPAIR™
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 42 -PAST CHAIRS
Al Estorga (1984-85) Joe Landolfi (1995-1996) Russell Thrall III (2009-2010)
ph: 562-714-2639 ph: 570-620-8677
Erick Bickett (1997-1998)
Jack Caldwell (1986) ph: 714-279-2031 Mike Quinn (2011-2012)
Deceased ph: 520-797-9000
Dale Delmege (1999-2000)
Jeff Hendler (1987-88) Deceased George Avery (2013-2014)
ph: 509-539-5629 ph: 309-766-8627
Lou DiLisio (2001-2002)
Chuck Sulkala (1989-90) ph: 847-507-3950 Randy Stabler (2015-2016)
ph: 617-803-1120 ph: 818-652-0443
Roger Wright (2003-2004)
Darrell Malott (1991-92) ph: 404-886-3364 Guy Bargnes (2017-2018)
Deceased ph: 734-308-4383
Rick Tuuri (2005-2006)
Nikki McDonald (1993-94) ph: 925-487-5799 Jeff Peevy (2019-2020)
ph: 719-647-9395 ph: 224-704-3840
Stacy Bartnik (2007-2008)
ph: 616-265-2507
PLASTIC
REPAIR
YOU CAN
COUNT ON
Polyvance® equipment and training will help you
repair more plastics, keep more labor hours in
your shop, and improve your cycle time.
polyvance.com
800.633.3047
COLLISION INDUSTRY CONFERENCE ATTENDEE PROGRAM - WINTER 2022
- 43 -To learn more about CIC, please visit
www.ciclink.com
CONTACT US:
info@ciclink.com
804-746-1033You can also read
