BUSINESS PLAN 2019-23 - Pump Industry Australia
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BUSINESS PLAN 2019-23
What is the Pump Industry Associa5on ?: • Peak Organisa,on for the Australian Pump Industry • Pla9orm for discussion on issues affec,ng the Pump Industry with Government, Instrumentali,es and Industry. • Educa,on & Training • Technical Publica,ons • Networking & Industry knowledge • Pump Industry visibility & credibility
PIA Structure. • Full Members • Associate Members • Individual Members • Life Members • PIA secretary • Execu5ve officers • EO-Standards • EO-Publica,ons & Training • EO-Marke,ng & Sta,s,cs
Our
MISSION
“To help our members grow & operate
“To be the leading authority on pumps and successful, sustainable businesses through
pumping systems in Australia and advance the
representa,on, promo,on, informa,on &
collec,ve thinking to become a na,on that
educa,on”.
recognises the importance of and makes a greater
investment in its capital infrastructure”. As the na,onal representa,ve body for the
pump industry we aim to achieve this by:
• Raising awareness for the associa0on
• Expanding PIA’s role as the value-adding
resource to our member companies
• Providing the central forum for the exchange
Our •
of industry informa0on, and
Posi0oning PIA as the premier and essen0al
VISION membership organisa0on for all pump and
pump system professionals. 4
STRATEGIC PLANNING
ANNUAL
STRATEGIC
PLANNING FRAMEWORK OPERATING
PLAN
STRATEGIC PLAN FRAMEWORK PLAN
Vision Annual Goals
Mission Initiatives
Strategic Goals Core Functions
Objectives &
Budget
Action PlansSITUATIONAL ANALYSIS
KEY AREAS OF CONCERN FROM SWOT
STRATEGIC OPENINGS
ANALYSIS
• Extensive Experience in both • Working closer with
OPPORTUNITIES
Council and members. Government department
• Known in the market. Technical mee5ngs becoming
STRENGTHS
•
• Wide coverage of markets in more aPrac5ve to Members.
the Pump industry. • New BP to make PIA ac5vi5es
• Rela5onships with FPAA, IAL clearer.
etc. • Improving rela5onships with
• History other associa5ons. Relationship Engagemen
s PR t
• Lack of support within the • Con5nuing decline in Advocacy Retention/
STRATEGIC ISSUES
WEAKNESSES
pump industry. aPendance.
• Lack of understanding where • Con5nuing decline in financial
Relevance Acquisition
the PIA can help. posi5on.
THREATS
• Lack of aPendance to mee5ngs • Lack of new members.
• Lack of suitable speakers. Key mo5vated Councillors / Long P&L Training
Industry
•
• Time restraints by the term PIA supporters re5ring.
•
Councillors.
Councillors not in one area
ExpertiseWhat are the PIA Objec5ves ?: (a) To promote and protect the interest of Associa,on members. (b) To provide the Australian pump industry with the means of collec,ve representa,on to Government departments and other Industry bodies and the means to speak with one voice on maRers of importance to the industry. (c) To support the manufacturing of pumping equipment in Australia. (d) To support the export of pumps and pumping equipment from Australia. (e) To support the educa,on of technicians and engineers in pump technology. (f) To provide a forum for the exchange of knowledge on the technology and opera,on of pumps and pumping systems. (g) To collect, collate and circulate sta,s,cs and sta,s,cal informa,on on the industry. (h) To nominate members to Standards Australia commiRees and to follow and influence the development of overseas pumping standards. (i) To provide a forum for members to facilitate discussion of issues of mutual interest. (j) To liaise with groups and associa,ons with similar interests in Australia and overseas for the benefit of members.
How are we going to make these objec5ves happen in 2019 ?
• Associa,on to review membership records to ensure the membership informa,on that is held on record is up to
date.
• Membership Survey. Clear understanding on what members really want from the Associa,on.
• Execu,ve officers & Secretary posi,on. Key posi,ons to be updated and expressions of interest sort.
• Introduce Digitalisa,on, such as live Streaming of AGM, E learning, LinkedIn, Facebook, Email Signatures for current
Members i.e. (Member of Pump Industry associa,on)
• Include Pool (Domes,c & Commercial), Irriga,on, Rural and Domes,c Sectors to PIA.
• Formalisa,on of Selec,on, Sales and Installa,on qualifica,ons. Such as a generic VET qualifica,on. Transferable to
all employee’s at all levels. Has acceptance with IAL, ABCB, Master Plumbers and Industry.
• Con,nue with Energy Efficiency Seminars.
• Addi,onal mee,ngs on changes to Standards.
• Iden,fy poten,al speakers. (Who are a benefit to the members).
• Scheduled Face to face mee,ngs in 2019.How are we going to make these objec5ves happen in 2019 ? (Con5nued)
• Con,nue market research ac,vi,es including Ibis World data updates to assess the size of the Australian market
and levels of employment generated.
• BeRer use of Website for communica,on, payments etc.
• Con,nue to hold regular mee,ngs in the Capital Ci,es for the benefit of members
• Con,nue to organise Seminars & workshops in Capital Ci,es on technical topics such as Energy Efficiency, Fire
Pump installa,ons, general pump technology and to increase industry awareness of Australian capabili,es for
pump equipment.
• Por9olio’s allocated to each Councillor.
• Promote training programs to service the needs of members, including the new PIA Installa,on & Commissioning
course, promo,on of the BPMA and HI training programmes.
• Ongoing Review of PIA publica,ons and upgrade as required.
• Monitor, review and involvement as appropriate in pump related Australian Standards.
• Develop & Maintain rela,onships with likeminded Associa,ons2019 Calendar • 4 x General mee,ngs @ $50.00* per head x 30 people • 2 x Breakfast mee,ngs @ $50.00* per head x 30 people • 2 x Seminars @ $300.00 per head x 30 people • 3 x I&C Courses @ $550.00 per head x 8 people • AGM in Melbourne @ $95.00 per head x 65 people. • Book Sales @ $17000.00 * Price can change due to cost review by organiser i.e. for example Breakfast mee,ng could be a nominal fee of $20.00.
Subscrip5on rates for 2018/19 • Category A $1500 • Category B $750 • Category C $375 • Category D $200 • Associate $375 • Private Member $100 • Note: Price are + GST.
Associa5ons that PIA can work closer with. (Some we already are) • AMCA (Air-condi,oning & Mechanical Contractors Associa,on) • NEBB (Na,onal Environmental Balancing Bureau) • ARend seminars and provide PIA speakers on topics of interest • AHSCA (Associa,on of Hydraulic Services Consultants Australia) • ARend seminars and provide PIA speakers on topics of interest • AWA : Technical contribu,on to magazine and newsleRers • BPMA – Ongoing : Promote BPMA Training opportuni,es & publica,ons • Hydraulic Ins,tute (USA) : Promote HI Training opportuni,es & publica,ons • FPAA : Fire Pump Standards • Aust Fan industry Associa,on • E3 CommiRee • AIRAH • Dept of Environment & Energy • NSW Dept of Environment & Heritage
Back up Slides
STRATEGIC PRIORITIES
STRATEGIC PLAN 2019-2023 PRIORITISES WORK IN FIVE KEY FOCUS AREAS…
KNOWLEDGE & CAPABILITY LEADERSHIP &
Deliver Quality Professional
Development Resources & Training ADVOCACY
that advances the Skill & Capability of Become the Leading Voice
the Pump Industry’s Workforce on Behalf Of and For the
Pump Industry
FINANCIAL
SUSTAINABILITY
Create a Financially
Sustainable Organization,
Now & into the Future
MEMBER FOCUS
Provide Services that are
Relevant, that Members
Value and that they Benefit
from
ENABLEMENT STRATEGY
DIGITAL
TRANSFORMATIONDeliver Quality Professional Development Resources & Training that advances the
Skill & Capability of the Pump Industry’s Workforce STRATEGIC GOAL
PRIORITIES STRATEGIC OBJECTIVES
Provide theore,cal components of I&C Course via e-learning on PIA website to deliver cost
Course & Content efficiencies and improvements to course program
Delivery Expand por9olio of learning content to include on-demand webinars, videos and other short-
course content – leverage key member companies to provide content
Promote awareness of pump system efficiency and reliability amongst end-users by developing
Targeted End-User specific end-user learning programs targeted to operators, maintenance personnel and
Training organisa,ons that may not qualify for PIA membership but are s,ll ac,ve in the pump industry.
KNOWLEDGE
& CAPABILITY Improve the levels of professionalism in the industry by developing a na,onally recognised and
respected industry ‘standards’ or benchmarks for competency for individuals assessing the
Professional performance and making recommenda,ons on improving pumps and pumping systems, through the
Development establishment of accredited energy efficiency cer,fica,on and pump systems audi,ng programs
Ensure the most effec,ve use of limited resources is realised by limi,ng associa,on ac,vi,es to those
that directly promote or advance the values as stated in Our Vision & Mission statements, focus l
PromoteBecome the Leading Voice, on Behalf Off, and For the Pump STRATEGIC GOAL
Industry
PRIORITIES STRATEGIC OBJECTIVES
Global outreach/ac,ve role in worldwide standards/ISO via Standards Australia
Industry Standards
& Publica,ons Establish Technical commiRees, mee,ng in web-based teleconferences to review, maintain &
grow PIA’s por9olio of publica,ons and technical documents
Play a proac,ve role in government energy efficiency compliance programs - propose pump
systems energy efficiency auditor cer,fica,on program run by PIA
Policy Consulta,on Seek input from a panel of members who are experts in their subject maRer on regulatory and
other government issues open for consulta,on for PIA to make submissions
LEADERSHIP &
Devise programs/ini,a,ves to beRer engage volunteers and industry leaders, as well as a
ADVOCACY younger workforce i.e. technical subcommiRees
Member Engagement Increase engagement and par,cipa,on, from CEOs and execu,ve managerial levels from
our larger corporate members esp. on policy posi,on items
Extend partnership opportuni,es with other associa,ons – par,cularly those
Serving the sectors who are end-users of pumps i.e.. WSAA, Mineral Council, WIOA and
Industry Collaboration the Energy & Oil & Gas sectors – to collaborate on coopera,ve training and policy itemsProvide Services that are Relevant, that Members Value and STRATEGIC GOAL
that they Benefit from
PRIORITIES STRATEGIC OBJECTIVES
Make sure our communica,ons are relevant, not annoying, and via mediums that suit all our
members preferences i.e.. Social media, news on website, targeted email communica,ons
Communications Ensure we are talking to the right person – have addi,onal fields in member portal online for more
contacts at the member company that they can update themselves
Provide members with tangible benefits they can see their business benefits from for their
membership dollar
Membership Value
Reward members for their loyalty with an incen,ve referral program (to replace nomina,on process)
for every new member they refer e.g. give them $50 off their membership renewal price or $50 off
event aRendance/shop purchase etc.
MEMBER
FOCUS Recognize & celebrate members success & innova,on in the market’ success and achievements by
Recognition & reinsta,ng member innova,on/other awards
Promotion Do more to promote member businesses – industry directory on website, Pump Search i.e. like
BPMA’s
Make interac,ng with the PIA easy – offer different payment types, terms (i.e. direct debit), ability to
manage ones own membership online – do things on members terms not ours
Service Delivery
Conduct regular member surveys to ensure the topics and speakers of mee,ngs is what members
want as well as if services provided are sa,sfactoryKEY ACTIONS & INITIATIVES
INDUSTRY TRAINING, LEARNING & KNOWLEDGE PROGRAMS
E-Learning Adop5on Energy Auditor Cer5fica5on
Develop training and learning New Professional cer,fica,on program,
programs delivered via the website
and web channels such as on-
A C where PIA will work to define a new
Pump Systems Auditor Cer,fica,on
demand webinars, videos and online Program, engaging state & federal
course content, both free and paid governments in the funding and crea,on
of the ini,a,ve/program
B DKEY ACTIONS & INITIATIVES
MEMBERSHIP PROGRAM & MEMBER SERVICES
Member Benefits & Discounts Program
Discounts & savings to that give tangible bene7its from PIA
membership including Of7iceworks, Virgin, Qantas Club, Bupa
corporate health plans & more
Increased focus on promo5on
Establish addi,onal promo,onal channels showcasing member
capability and products i.e.. Pump Search applica,on and Pump
Industry Directory on website, create database of subject maRer
experts for consulta,on in technical maRers relevant to areas of
member exper,se
Reward & Recogni5on Programs
Industry Innova,on & Achievement Awards
Member Referral Incen,ve Program
Recogni,on of years of Service Awards
Increased member feedback opportuni5es
Increase engagement with CEOs of larger manufacturing members
Quarterly industry round-table webinar/tele-mee,ngs giving a forum to discuss
current issues facing the industry or challenges in certain segmentsYou can also read
