RETURN TO CAMPUS GUIDE - The Working Capitol
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
RETURN TO CAMPUS GUIDE
YOU WERE MISSED
Looking forward. Together.
The Working Capitol team will welcome our members back to Campus on Tuesday, 2nd June
2020. We have taken some time to put together a guide on how we can all use the space
together upon our return.
This guide is meant to walk you through our Campus procedures, get you comfortable with
coming back to work, and inform you about the improvements we have made to the space to
put your safety, experience, and well-being ahead of everything.
What to expect
You know that feeling you get on the first day of school or first
day at a new job? Nerves, anticipation, fear of the unknown
maybe…
We wanted to address this feeling and put our members at ease –
scoping out what you can expect when engaging with the space,
as we move forward together to face this state of new normal.
We also hope that this guide helps serve as a resource and tool to
further aid in the readjustment back to Campus.
NEW SAFETY FEATURES
To be enforced throughout the
Safe Distancing space according to Government
regulations
Equipped with sanitizer solution
Sanitization Stations
and disinfectant wipes
TWC to provide each member
PPE Provisions
with a reusable mask
Cleaning Increase in frequency and scope
Installation of touch-free soap
Touch-Free Tools
dispensers in each bathroom
Revised single Entry/Exit point
Entry Points
access for 1KS
All cleaning staff have gone
New Trainings through mandatory hygiene
training
From 2nd June 2020, all safety features will be available throughout the Campus. Due to delays in shipping, select items such as the reusable
masks and stational dispensers may arrive later in the month. In the meantime, temporary items will be provided to ensure full safe functionality
of the space.
ACCESS
1 Keong Saik
Access Points
Entry and exit for the 1 Keong Saik (1KS) building will be
restricted to the main entrance (formerly café entrance) on the
corner of Neil Road & Keong Saik Road. As all members and
guests are required to comply with use of SafeEntry and TWC
entry protocols, it is imperative that all traffic flows through a
single entry point. This will aid in accurate contact tracing and
recording purposes. All other access points to the building will be
restricted until further notice.
Timings
Normal access to 1KS will resume from 2nd June 2020 onwards.
Our reception will be open Monday to Friday, 8:30am-6pm. For
members accessing the building outside of front desk reception
hours, please note that checking in and out via the SafeEntry
system is still necessary but will remain the responsibility of
individual companies/members.
ACCESS
3 KS | 120 NR | 89 NR
Access Points & Check-In
Normal access will resume for members working out of these
addresses from 2nd June 2020 onwards. At these properties, use
of SafeEntry procedure will be the responsibility of individual
companies/members. QR codes to check-in/check-out will be
posted for members’ reference. We kindly remind members of
these properties to have your visitors check-in at 1KS main
reception on Level 2 during office hours (Monday to Friday,
8:30am-6pm).
Lift Access
Lift access at 89 Neil Road will remain open for use for members
occupying Levels 2 & 3 as well as your visitors. Due to safe
distancing restrictions, the maximum capacity for the lift is four
people. As an alternative, your access cards now also provide
you with access to the stairs. Please bear with us to comply to
these measures for the safety of our community.
SAFETY PROTOCOL
Wear your mask.
Display your pass.
If there are only two rules you remember, let it be these two!
1. While on Campus, it is imperative that members and visitors wear a mask at all
times. This is to comply with Government regulations and ensure we all
maintain access to our workplaces.
2. As an additional safety precaution, members are required to display your
access passes at all times so we can identify members and guests accordingly
ENTRY PROTOCOL
As per Government regulation, we will be implementing mandatory signing in via the
SafeEntry check-in system. The QR code will be displayed around our Campus and
will also be available via the Nexudus Passport app.
Members are also encouraged to download the TraceTogether app.
MEMBER PROTOCOL 1. SCAN 2. FILL OUT Scan the QR code provided on Select your company and fill in signage throughout the space or your particulars accordingly. If you via the link through the Nexudus are at 1KS - please display your Passport app to check-in via SafeEntry check-in screen to our SafeEntry front desk staff 3. TAKE YOUR TEMPURATURE 4. CHECK-OUT Our TWC Staff can assist you at At the end of your visit to Campus, the front desk. For other locations, do remember to check-out via the please take your own temperature. same process Companies are required to keep a record of temperatures which they can give access to upon request
VISITOR PROTOCOL
Visitors to all TWC properties will need to check-in at 1KS
reception on Level 2. We kindly ask that members inform your
guests accordingly
1. ARRIVE AT 1KS RECEPTION 2. PRESENT PHOTO ID
Please ask all guests or visitors to Visitors will be asked to provide
report to L2 of 1KS Front Desk your photo ID for scanning and
Reception and proceed to have entry into the SafeEntry system
your temperature checked and
recorded
3. DECLARATION FORM 4. GUEST PASS
Visitors will be required to fill out a Upon completion of all previous
declaration form available via iPad steps, visitors will be given a TWC
or QR code guest pass which will need to be
worn throughout your visit to the
Campus
For visits outside of reception hours, members will need to
notify Front Desk to arrange remote pre-registration of guests
Visitors are kindly reminded to return their Guest Pass upon
check-out from the TWC Campus as well as scan their photo
ID to facilitate check-outCLEANING & HYGIENE
Before returning to Campus, our
HYGIENE TRAINING cleaning crew have all undergone
& PPE new hygiene training in order to
familiarize themselves with
increased standards. They have
also been trained in PPE and
procedural processes to ensure our
community’s safety
We have stepped the frequency of
cleaning and disinfection
FREQUENCY
Cleaning schedules will also be
SCHEDULE displayed in common spaces so
DISPLAYED members can be assured of the
space’s cleanlinessSAFETY MEASURES
SAFE DISTANCING
Our Facilities and Operations Teams have been working hard through the
Circuit Breaker period to ensure that we all have ample space and clear
visual cues to respect Government required social distancing.
You will notice:
STICKERS MEETING ROOM LIFT CAPACITY
ADJUSTED
CAPACITY
Stickers in the Decreased number Max capacity
common areas of people permitted displayed in the lift
demarcating where in the meeting (for 89 NR)
to stand and which rooms
seats can be usedBE MINDFUL
BE A PART OF THE
SOLUTION
It’s up to each of us to do our part to ensure the safety of the community. Giving
each other space is a key factor in ensuring each other’s health and well-being.
As we all have our own level of comfort these days, the TWC team is providing
lots of visual markers to help keep people’s minds at ease.ADJUSTMENTS TO THE SPACE
Common AreasPANTRY Cups & Utensils • We have removed shared communal cups and utensils until further notice • We kindly ask that members bring your own cups and utensils for your own personal use • Members may approach Front Desk if you forget to bring your own cups / utensils Updated Snacks • In order to keep our snacks low-touch and safe for consumption, we have swapped out our breads and spreads for cereal • Individually packaged teas are also being provided Water Dispenser Etiquette • To ensure hygiene, members will need to wash the lips of your cups and containers before using water dispensers • We realize this is a pain, but if we all do our part we can ensure a safe experience for the entire community Social Distancing • In order to keep everyone well spaced out, we’ve reduced the number of spots to eat in the pantry areas and balconies • Please refer to safe distancing stickers for visual cues on where to sit! • As part of Government regulations, social interaction (even between members of the same team) should be minimised as much as possible
WORKSPOT AREAS
SPACE PER PAX BE A GOOD NEIGHBOUR
We are the leader when it comes Be mindful of your neighbours
to space allocation per person so when travelling throughout the
there will be plenty of space for space. This means giving way,
everyone practicing safe distancing and
respecting each others’ space. We
all can be a part of the solution!
SKIP A SEAT KEEP IT CLEAN
Skip a seat and follow our safe Do your part in helping to keep
distancing stickers. They will be our common spaces clean and
prominent throughout our common sanitary. There will be wipes
WorkSpot areas and provide available at the sanitization
guidance in line with regulatory stations throughout the space –
safe distancing measures you can use them to wipe down
your space after use!MEETING ROOMS CAPACITY & TIME LIMIT CLEANING Please respect the new capacity Additional cleaning procedures guidelines displayed in the have been added between each Nexudus app and in meeting booking. We’ve also added a time rooms. It is also recommended that buffer to ensure there’s enough meeting times be reduced to ensure time for cleaning to be done safety of participants BOOKINGS Try out our new member’s app for all your meeting room booking needs!
STAIRWAY ENCOUNTERS
When in doubt, give space.
Please be mindful and give way to others during encounters on Campus
stairways. We all have different levels of sensitivity and comfort when it comes to
close encounters so when in doubt, give space.HIGH TOUCHPOINT
SPOTS: DOORS
Try our “Clean Key”
All members returning back to Campus will be given a “clean key” tool to aid
you in minimizing contact with common touchpoints throughout the space.
o These tools can be used for doors and are highly encouraged for use on
door exit buttons (in WorkSpaces as well as staircases) and screens
o Helpful Reminder: Be sure to sanitize after trips to the bathroomWORKSPACES
For members working out of WorkSpaces, we highly encourage teams to take the
chance to let some fresh air in
CIRCULATION LET IN FRESH AIR
Air circulation and access to fresh Unlike traditional office buildings,
air are both key in preventing our heritage properties have
transmission of viruses dozens of windows and close
access to green spaces – let’s
OPEN DOORS take advantage of this! Talk to
your colleagues and make sure
Workspace members are also everyone is comfortable
encouraged to keep your doors temperature wise.
open to aid in airflowPRINTING AREAS
WE’LL PROVIDE DO YOUR PART
WIPES!
We will be providing disinfectant Members are kindly encouraged to
wipes for members to use on wipe down printer screens and
shared spaces, this includes printers buttons before/after use. For an
added safety measure, wash your
hands before touching your faceADD-ON MEMBER SERVICES COURIER SERVICES MAIL FORWARDING Ensure your documents are The complimentary service delivered safe and on time via our provided during the Circuit Breaker local (same day) or international period will be suspended once courier service. Tracking number TWC resumes operations on 2nd will be provided. FedEx pickups June. Should you wish to continue are also facilitated to have your mail/packages ----- couriered to your personal Courier Services will be added on addresses, please do get in touch to monthly invoices. with us at ----- community@theworkingcapitol.com Members can approach front desk with recipient details & to schedule your pickup
ADD-ON MEMBER SERVICES
We got your stationary.
Conveniently order your office supplies with next day delivery.
Choose from a large variety of office supplies including pens, stationery, pantry
items, sanitisers, etc.
---
Stationery brochure is available at front desk
---
$30 minimum for free deliveryCOMMUNITY EVENTS
On pause, for now.
Oh how we would love nothing more than to pack into our beer garden and
share a drink with you all. Alas, this will have to wait as we will be pausing
our community events until further notice.
Until then, we will be organizing digital gatherings and programming to
engage the community and interact from a safe distance.SAFETY MANAGEMENT
OFFICERS
SMO 1
Josephine
josephine@theworkingcapitol.com
SMO 2
Wei Han
weihan@theworkingcapitol.com
SMO 3
Gobind
gobind@theworkingcapitol.comWHAT ELSE CAN I DO?
Be responsible.
This means wearing your mask at all times on Campus until restrictions are
lifted. It also means staying home if you are unwell, and encouraging your
colleagues to do the same.ADDITIONAL RESOURCES
For the latest Government requirements for safe office standards
please feel free to refer to the official website here
To download the Nexudus Passport app, please scan these
QR codes:
iOS Android
You can download the TraceTogether app here
( Android | iOS )
The Working Capitol is committed to helping our members
navigate the post-covid business landscape. Check out our
resources toolkit at:
PAUSE . PLAN . PIVOT PARTNERS
If you have any questions, feel free to reach out to our team at:
community@theworkingcapitol.comYou can also read
