Checking In On COVID Hospitality & Event Industry Response to a Pandemic - Brown & Brown Insurance
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Checking In On COVID Hospitality & Event Industry Response to a Pandemic
Discussion Topics 1 2 Clinical and Medical Impact on Response Update Hospitality Operations bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 1
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Resource Center
• Find more information on other insurance implications
at bbinsurance.com/covid19
• Resource Links:
• WHO - www.who.int/health-topics/coronavirus
• CDC - www.cdc.gov/coronavirus/2019-ncov/index.html
• National Business Group on Health -
https://www.businessgrouphealth.org/topics/blog/the-evolving-
situation-of-coronavirus-what-we-know-and-what-we-dont
• OSHA – www.osha.gov
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The information in this program is based upon the very dynamic and evolving outbreak of seeking legal, tax, or medical advice from a professional in your area. Only your individual
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bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 6
Today’s Presenters
Bob Lloyd Louise J. Short, MD, MSc Susan Hiteshew, MBA,
Executive Vice President National Clinical Leader ARM, RIMS-CRMP
& General Counsel
Strategic Benefit Advisors Senior Director, Insurance –
Brown & Brown, Inc. Brown & Brown, Inc. Americas
Marriott International, Inc.
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 7
Clinical and Medical
Response Update
With Dr. Louise Short
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 8
“Twindemic”
Influenza COVID-19
Vaccine & Treatment Available – The Race for the Vaccine &
Encourage flu shots Therapeutic Treatments
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 9Flu Shot FAQ
How much do How can I distinguish flu
flu shots cost? & COVID symptoms?
Do I Need a Flu When should I Where can I
Shot every Year? get a flu shot? get a flu shot?
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 10Getting to Herd Immunity
The probability of reaching COVID-19 herd immunity in the United States is highest in the third or
fourth quarter of 2021 but could shift.
Source: https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/when-will-the-covid-19-pandemic-end
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 11Meetings & Gatherings
What is Working?
Casey, please
show this graphic
full screen – not
the slide
Source: https://www.bmj.com/content/370/bmj.m3223
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 12Return to Workplace Considerations
Strategy Analytics
• Phased reopening based on data • Transmission in the community (Rt)
• Extended WFH policy for high-risk employees • COVID positivity rate and level of testing
• Consider status of schools and transportation • Trend in new cases
Protocols Workplace Controls
• Screening • Risk mitigation
• Testing • Strict visitor policy
• Contact Tracing • Limited travel
• Personal protective equipment
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 13Holiday Travel
65.4%
58% of Americans are Winter holiday bookings Air travel still 25-30% of last
not planning holiday travel down 65.4% from 2019 year on most days
(down 31M from 2019) (as of August 2020)
Before, during and after travel: Consider your risk level and those that live with you, check the
case data for the past week in the area you are traveling to, and check traveler restrictions.
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 14Holiday Travel
During Travel: After Travel: Higher Risk Activities:
• Wear a mask to keep your nose • When around others, stay at • Being in an area that is
and mouth covered when in least 6 feet (about 2 arms’ experiencing high levels of
public settings. length) from other people who COVID-19.
• Avoid close contact by staying are not from your household. It • Going to a large social gathering
at least 6 feet apart (about 2 is important to do this like a wedding, funeral, or party
arms’ length) from anyone who everywhere, both indoors and
outdoors. • Attending a mass gathering like a
is not from your household. sporting event, concert, or
• Wash your hands often or use • Wear a mask to keep your nose parade.
hand sanitizer (with at least and mouth covered when you
are outside of your home. • Being in crowds — for example,
60% alcohol). in restaurants, bars, airports, bus
• Avoid contact with anyone who • Wash your hands often or use and train stations, or movie
is sick. hand sanitizer (with at least theaters.
60% alcohol).
• Avoid touching your eyes, • Traveling on a cruise ship or river
nose, and mouth. • Watch your health and look for boat.
symptoms of COVID-19. Take
your temperature if you feel
sick.
Source: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html https://www.cdc.gov/coronavirus/2019-ncov/travelers/map-and-travel-notices.html https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/social-distancing.html
bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 15Impact to
Hospitality Operations
Presented by Susan Hiteshew
Marriott International, Inc.M A R R I O T T B O N V O Y S T O R Y: B R A N D I N T R O D U C T I O N
OUR BRANDS
Our unrivaled, extraordinary portfolio of brands has something for every traveler.
MARRIOTT INTERNATIONAL CONFIDENTIAL & PROPRIETARY 17MARRIOT T GLOBAL CLEANLINESS COUNCIL
MARRIOT T COMMITMENT TO CLEAN
Our Culture of Clean Marriott has long been recognized as a hospitality leader for its strong culture, exacting
standards, and rigorous training. Now, when guests are in our hotels, they will notice a number
of additions to our cleaning regimen designed to set even higher standard of cleanliness for the
hotels:
Daily
Reinforcement Hygiene and Cleanliness Less Contact, More Connection
» Hand sanitizer stations at high customer » Limit associate room entry during guest
touch points stay (housekeeping, in-room dining)
On-property » Signage promoting social distancing, hand » Eliminate shared reuse items
Cleanliness Champion
hygiene, and cleanliness
Updated + Ongoing Cleaning and Disinfection PPE
Training
» Utilization of EPA-approved cleaning and » Face coverings required as part of
disinfecting agents uniforms for all associates and guests
Paid Sick Leave » Surface disinfecting wipes in guest room » Temperature checks for associates prior
(MxM only) to work
MARRIOTT INTERNATIONAL CONFIDENTIAL & PROPRIETARY 18MARRIOTT INTERNATIONAL CONFIDENTIAL & PROPRIETARY 19
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Friday, October 9, 2020
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bbinsurance.com/covid19 | September 25, 2020 © 2020 Brown & Brown, Inc. All rights reserved. 21You can also read
