CIIP Courses booklet 2021 - CREATING JOB CREATORS AND INNOVATORS - IUM
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A Namibian university dedicated to its people’s future
CIIP Courses booklet 2021
CREATING JOB CREATORS AND
INNOVATORS
About CIIP Short courses on offer
Mission
To be a source for the improvement of institutional management performance, at all
levels in the private and public sectors. 1. Administrative Short Courses
Delivery
Traditional short courses as well as Soft Skill training on site, for the public and private • Certificate Secretarial & Office Administration
sectors. • Certificate Customer Service for Tourism, Hospitality and Events (New)
IUM Staff Training
The centre delivers regular staff training to ensure that IUM delivers best service to its • Diploma : Office Administration
customers.
2. Finance Short Courses
Certification
• Certificate of Attendance will be awarded for workshop and short courses for whose • Certificate Bookkeeping
duration is less than a semester.
3. Management Short Courses
• An IUM certificate will be issued for all other short courses whose duration is longer
than one semester, the delegate must attain a pass mark of 50%. • Management Development
• The Short course Certificate and Diploma programmes offered by the Centre for
4. Computer Studies
Improved Institutional Performance (CIIP) through The International University of
Management (IUM) are not credit bearing on the National Qualifications Framework, • Basic Computer and IT skills (New)
but are fully recognised by The International University of Management being a fully
accredited Institution.
• Fundamentals of Database
• Advanced Database design
Fees
• Application and registration fees are non-refundable and is paid upon registration. • Web Development
• 30% of the required tuition fees must be paid before the commencement of class. • PC Maintenance
• No certificate will be issued unless all fees are settled and all subjects passed.
• 20% rebate will be given to returning CIIP students. 5. Preparatory Course
6. Professional development and Soft Skills Workshops
1
CERTIFICATE CUSTOMER SERVICE FOR TOURISM,
CERTIFICATE: Secretarial and Office Administration
HOSPITALITY AND EVENTS (New)
About this course About this course
A qualified and competent Secretary is central to the smooth running of any business, The purpose of this course is to develop students’ basic professional knowledge in the
ensuring day to day activities happen in the most efficient manner. As a Secretary you dynamic and diverse tourism industry.
will require excellent skills in IT, organisation, good composure, flexibility, and strong
interpersonal and communication abilities, which you will acquire from this course. What you will learn?
• The nature of customer service, introduction to customer service.
What you will learn • Customer satisfaction and dissatisfaction.
This course is designed to develop your keyboard skills, teach you how to master the • Personal attributes of tourism and hospitality personnel.
most common business software packages, and give you excellent communication • Tangible and intangible service.
techniques which will enable you to understand the language of business. • Customs and etiquettes of tourists’ areas.
• Challenges in providing quality customer service.
Who should attend? • The future of customer services in Tourism, Hospitality & Events.
Anyone who wants to improve their skills, and those who may lack in this area. The
courses will better your skills and enable you to work under pressure, learn how to Who should attend?
prioritise workloads which will enable a candidate to do the work efficiently. This qualification is designed for people who are seeking to start a career in the customer
service field.
Duration
One Semester [This period includes all activities that will take place, including holidays, Duration
class and assessment.] One Semester [This period includes all activities that will take place, including holidays,
class and examination.]
Entry Criteria
• Grade 10
• Mature entry is also encouraged. Cost: Application fee N$140.00 Registration fee N$750.00 (non-refundable), plus: +
Course fee N$5,750.00
Cost: Application fee N$140.00, Registration fee N$750.00 (non-refundable) plus: +
Course fee N$6,410.00 All fees must be paid 4 weeks before the final exams
All fees must be paid 4 weeks before the final exams
Programme Subject Duration & Assessments Total Costs
Programme Modules Duration & Total Costs Semester-long
Assessments
Keyboard and Basic Typing KBT0SC Semester-long. Admissions in semester 1
Certificate and semester 2
Word Processing IWP0SC Customer
[See note above]
Spread sheets ISP0SC Service for One (1) assessment will be
Admissions in semester Tourism, Customer Services for Tourism, done for the module and
Certificate: Online Essentials IOEOSC N$6,640.00
1 and semester 2 Hospitality Hospitality & Events CST50US Student should score 50%
Secretarial and Events or more to qualify to write
and Office Computer Essentials ICEOSC
One (1) assessment N$7,300.00 the exam in May or Nov
Administration Office Administration 1 OA10SC will be done after every
Basic Numeracy BN0SC module and Student
should score 50% or
English Language Basics ELB0SC more to qualify to write
the exam in May or Nov
2 3
CERTIFICATE: BOOKKEEPING DIPLOMA: OFFICE ADMINISTRATION
About this course About this course
The purpose of this course is to give students with no prior knowledge of bookkeeping a With this course you will improve on the high quality, office skills training learnt in the
foundation in the fundamentals of bookkeeping. Certificate in Secretarial and Office Administration course and you will also learn how to
speak the language of business.
What you will learn?
You will learn these main functions: What you will learn
• Basic English and Numeracy for a better understanding of Bookkeeping terms and You will learn how to master in-demand software packages for presentations, project
calculations. planning and databases, as well as excellent computer keyboard skills and creating
• The ability to maintain up-to-date record keeping of financial transactions. complex business documentation.
• Correct accounting books i.e. Ledger
• Double entry bookkeeping and notes. Who should attend?
• Introduction to financial statements. Anyone who has completed the Certificate: Secretarial and Office Administration.
• Basic Word Processing.
Duration
Who should attend? One Semester [This period includes all activities that will take place, including holidays,
This qualification is designed for people who are seeking to start a career in bookkeeping class and examinations.]
or as a financial clerk
Duration Entry Criteria
One Semester [This period includes all activities that will take place, including holidays, Certificate: Secretarial and Office Administration
class and examination.]
Cost: Application fee N$140.00, Registration fee N$750.00 (non-refundable) plus: +
Cost: Application fee N$140.00 Registration fee N$750.00 (non-refundable), plus: + Course fee = N$8,930.00
Course fee N$6,620.00
All fees must be paid 4 weeks before the final exams All fees must be paid 4 weeks before the final exams
Programme Modules Duration & Total Costs
Programme Modules Duration & Assessments Total Costs
Assessments
Advanced Typing & Speed Devel-
Introduction Bookkeeping IBKOSC
opment TSD0SC
Word Processing IWP0SC
Semester-long Computer Studies: Standard
Profile Presentation IPT0SC Semester-long.
Spread sheets ISP0SC
Admissions in Computer Studies: Standard
Computer Essentials ICEOSC semester 1 and Admissions in semester 1 and
Profile Using Databases IUD0SC
Online Essentials IOEOSC semester 2 semester 2
Computer Studies: Standard
Certificate in Business Accounting BA0SC Profile IT Security ISEOSC One (1) assessment will be
Bookkeeping One (1) assessment N$9,820.00
English Language Basics ELB0SC will be done after N$7,510.00 Diploma: Office done after every module and
Administration Office Administration 2 OA20SC Student should score 50% or
every module and
Basic Numeracy BN0SC Student should more to qualify to write the
score 50% or more exam in May or Nov
to qualify to write
the exam in May
or Nov Business Communication BC0SC
Introduction to Bookkeeping
IBK0SC
Business Ethics – BE0SC
4 5
MDP: Management Development Programme
[Only in Windhoek] Preparatory Course
About this course About this course
This course offers the skills you need to evaluate information and address business challenges. You The Preparatory Course is a qualification which prepares people for study at university.
learn fundamental business concepts and proven management analysis tools typically needed daily
to guide your analysis, planning, decision, and implementation What you will learn
The Preparatory Course provides a good foundation in the knowledge and skills required for
What you will learn studying at university level, so that students are confident and well prepared when they enrol for
Leverage organisational structures, operations, and systems to achieve business objectives; academic courses at higher education level.
Apply finance and accounting techniques to support decision-making; Formulate a comprehensive
marketing plan; Integrate business practices to optimise organisational effectiveness; Develop Who should attend?
strategies that create on-going competitive advantage Students who do not meet the minimum entry point for academic courses.
Who should attend? Duration: Preparatory year February to November [This period includes all activities that will take
Managers at all levels, business analysts, IT professionals, and anyone who wants a fast-track place, including holidays, class and examination.]
course to improve their business knowledge and decision-making, or needs to better interact with
marketing, sales, finance, or operations staff. Entry Criteria
18 or 19 points at Grade 12 in five subjects including English
Duration: See table below
Cost: Application fee N$140.00 Registration fee N$750.00 (non-refundable), plus: Course Fee
Entry Criteria N$12,290.00
Minimum of 3 years in a fully-appointed supervisory role & one programme leads to the next.
Cost: Application fee N$140.00, Registration fee N$750.00(non-refundable) plus: Course Fee
New Managers: MDP Programme N$9,450.00 Programme Modules Duration & Total Costs
Senior Managers: MDP Programme N$11,550.00 Assessments
Computer Studies:
Module Subject Duration & Total Costs • Word Processing IWP0SC
Assessments February –
• Spread sheets ISP0SC
September
New Managers: • Leadership skills required of a new manager Windhoek only. • Computer Essentials ICEOSC
MDP Programme LSN0SC The course is made
• Goal setting and planning management GSP0SC of: ‘contact’ sessions • Online Essentials IOEOSC Two Continuous
• Time management and communication TMC0SC with Tutors; Self-study; (2) assessments
Basic Arithmetic Skills PREBAS
• Business Writing Skills & Report Writing BWR0SC Research and “Formal’ will be done after
• Principles of Marketing Theory PMT0SC classroom work. English for Academic Purposes PREEAP every module and
Total Time – 200 hours. N$10,340.00 Student should
Semester-long. Preparatory
• Essay Writing score 50% or
Evaluation – Group work, more to qualify to
Individual & presentations. PREP
• Note-taking and note-making write the exam in
November. N$13,180.00
Senior Managers: • Building effective interpersonal interactions Windhoek only. N$12,440.00
MDP Programme BEI0SC The course is made
• On boarding & Hiring for Success OHS0SC of: ‘contact’ sessions • Speaking and Listening Skills
• PWP0SC - Developing personal and workgroup with Tutors; Self-study;
improvement plans Research and “Formal’ • Reading and Comprehension of Academic
• Developing High-Performance Teams DHP0SC classroom work Texts
• Managing Diversity and Inclusion MDI0SC Total Time – 250 hours.
• Professional Supervision & Delegation PSD0SC Semester-long.
• Professional Performance Reviews PPR0SC Evaluation – Group work, • Writing Standard Academic English
• Managing Disciplinary and Grievances Effectively Individual & Presentation.
MDG0SC • Examination Skills: Preparing for and
Succeeding in an Examination
Introduction to Management PREIM
6 7
6
English Language Upgrade Course Foreign/Second Language Courses
About this course: This intensive course will prepare those who have not scored a D or better in
English at grade 12 for the demands of writing University level reports and essays.
About this course: Each of these courses gives an introduction to the language
What you will learn: Advanced English for Academic Purposes.
What you will learn: Each course is designed to give you basic written and spoken skills in the
Who should attend: Anyone who has scored E in Grade 12 English (Excluding students intending language course of your choice.
to register or are registered for Education, Electronics and Health science courses)
Who should attend: Anyone interested in learning English, French or German as a second
Duration: 6 months language.
Entry Criteria: None Duration: 1 year
Tuition Fee: N$ 2,210.00 Entry Criteria: None
Cost: See Table Below
Programme Cost Duration
English Upgrade Course N$ 2,210.00 1 semester
SENGL Programme Cost Duration
French SFREN N$2,210.00 1 year
Application (N$140.00) +
Registration (N$750.00)
Total Costs N$3,100.00
German SGERM N$2,210.00 1 year
Application (N$140.00) +
Registration (N$750.00)
Total Costs N$3,100.00
English - N$4,200.00 1 year
Foreign/Second
Language Application (N$140.00) +
SENGB
Registration (N$750.00)
Total Costs N$5,090.00
8 9Professional development and workshop courses (PDWC) 2021 E-policing August 2021 10 Days
Ms Excel for Data Analysis and Reporting September 2021 10 Days
Self-management October 2021 2 Days
Course name Course date Course duration Situational Leadership October 2021 3 Days
Meetings Administration January 2021 1 Day Planning, prioritization and organizing October 2021 3 Days
Conflict and Self-management January 2021 2 Days Solid Waste and Environmental Impacts assessment November 2021 4 Days
Customer Relations (Telephone & Writing Skills) February 2021 3 Days Introduction to health and wellness November 2021 2 Days
Emotional intelligence in the workplace February2021 2 Days
Client service management strategies February 2021 4 Days Course roll out is subject to minimum number of students registered for the course.
• Full payment is required before the course starts.
Business communication strategies February 2021 4 Days • Venues for the courses will be in Windhoek
• Note however that all short courses can be offered anywhere in Namibia at the request of the organization/
Protocol, Diplomacy and National Security February 2021 5 Days companies.
Professional Web Development –Word Press February 2021 4 Days
Talent management March 2021 2 Days
Supplier / Bid / Tender Evaluation and the Procurement Act March 2021 3 Days Free Short Courses for IUM registered Students
Treating Customers Fairly March 2021 3 Days
Excel training March 2021 2 Days
Course name Date Duration Cost
Problem Solving April 2021 2 Days
CV writing February 2020 1 Day Free
Conducting and managing disciplinary procedures April 2021 2 days
Interview skills March 2020 1 Day Free
Agribusiness Concepts April 2021 5 days
Mental Health Awareness March 2020 1 Day Free
Training of Trainers April 2021 4 Days
Public speaking and professional April 2020 1 Day Free
Empathy and communication skills for health care workers May 2021 3 Days presentation
Performance Management May 2021 3 Days Personal grooming and Etiquette May 2020 1 Day Free
Public Policy Analysis & Monitoring and Evaluation May 2021 3 Days
Leadership & Management as effective instruments of the May 2021 3 Days Please Note: The official dates of when the above mentioned courses will be taking place shall be
21st century communicated in due time.
R for advanced research and business May 2021 5 Days
applications
Ethical and Service practice for health June 2021 3 days
practitioners
Research and product development June 2021 2 Days
SPSS training June 2021 3 Days
Knowledge Transfer and Management June 2021 2 Days
Supervisory skills June 2021 2 Days
Protocol, Diplomacy and National Security July 2021 5 Days
Social Media Marketing Strategy July 2021 5 Days
Innovation & Intellectual Property Management July 2021 5 Days
Research Skills and academic writing for Postgradu- August 2021 2 Days
ate
Stata for effective applied economic analysis August 2021 5 Days
11
10CIIP CONTACTS
Contact us at ciip@ium.edu.na or chat to one of our dedicated
team member
Main Campus
1. Ms. Petronella Wilson Dorado Park Ext 1
Secretary & CIIP Administrator Tel : (+264 61) 433 6000.
Short courses Fax : (+264 61) 433 6152
T. 061 433 6118/6000 E-Mail: ium@ium.edu.na
E. p.wilson@ium.edu.na
2. Ms .Lee Ntinda City Branch
Senior Events Management officer, Student support Tel : (+264 61) 245 150 / 84
officer & CIIP Professional development and Fax : (+264 61) 248 112
workshop course Administrator E-Mail: ium@ium.edu.na
T. 061 433 6404/6000
E. l.ntinda@ium.edu.na Coastal Campus
Tel : (+264 64) 206 647
3. Ms .Radia Jacobs Fax : (+264 64) 206 647
Student support officer & Administrator CIIP E-Mail: adm.wbay@ium.edu.na
Professional development and workshop courses
T. 061 433 6403/6000 Ongwediva Campus
E. r.jacobs@ium.edu.na Tel : (+264 65) 230 145/49
Fax : (+264 65) 230 159
E-Mail: adm.ong@ium.edu.na
Nkurenkuru Campus
Tel : (+264 66) 264957
E-Mail: adm.nku@ium.edu.na
12A NAMIBIAN UNIVERSITY DEDICATED TO ITS PEOPLE’S FUTURE
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