COMMUNITY SUPPORT BOOKLET - Hastings Neighbourhood Services - HASTINGS ...

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COMMUNITY SUPPORT BOOKLET - Hastings Neighbourhood Services - HASTINGS ...
COMMUNITY
                                                   SUPPORT
                                                   BOOKLET
                                         Hastings Neighbourhood Services
                                                  Port Macquarie Centre
Compiled by TAFE Student Scott McPhail                 4 Dodds Street
       Last updated April 2021                           6583 8044
                                            enquiry.portmacquarie@hns.org.au
                                         www.hastingsneighbourhoodservices.org.au

                                                         Wauchope Centre
                                                       3 Waugh St Wauchope
                                                             6586 4055
                                                   enquiry.wauchope@hns.org.au

                                                        Lake Cathie Centre
                                                   3 Mullaway Road Lake Cathie
                                                           0408 194 947
                                                       brendan@hns.org.au

                 16
EMERGENCY RELIEF SERVICES                                                   Port Macquarie SERVCES & PROGRAMS
4Life Care & Training   Community Pantry. Client application fee $10.       EAPA Vouchers          Vouchers to assist with paying electricity.
& Living Skills         Tues to Fri 9.00-2.30. Delivery available at
                                                                            Food Connect           Free food & produce Tuesdays & Thursdays from
10 Bellbowrie St        minimal cost. Telstra vouchers (Centrelink state-                          9.30 am. Gold coin and bring a bag.
Port Macquarie          ment required). Welfare
6584 2951               Support available appointment required.             Kids Holiday           Various activities and events during the school
                                                                            Activities & Events    holidays.
Hope Shop               Op shop, furniture, clothing, welfare support.
                                                                            LEAF Service (Literacy, Assistance with personal forms and documents.
Mid Coast Care          Gift vouchers for Hope shop. Help with moving
                                                                            Editing and Forms)      Letters, reading & writing, complex documents,
3 Milton Circuit        furniture, etc. Showers available by appt.                                  online forms, MyGov.
6581 3303               Monday to Friday 9am - 3.30pm
All welfare enquiries                                                       L2P Learner Driver     Assistance for disadvantaged learners to gain
0478 558 079                                                                Mentor Program         their 120 driving hours and P1 licence.

2/1661 Ocean Drive                                                          MR Program             Opportunity to gain a Medium Rigid truck licence.
                                                                                                   Criteria applies
Lake Cathie
6585 5432                                                                   Mid Coast Tenants      Information & advocacy to private and public
Welfare                                                                     Advice & Advocacy      housing tenants and caravan park residents.
0478 558079                                                                 Service (TAS)          Gloucester to Woolgoolga
Port Macquarie          Electricity (EAPA) vouchers. Appointment
Neighbourhood           required.                                           OOSH                   Before & After School Care & Vacation Care
Centre                  Food Connect - free food Tuesday & Thursday         Port Macquarie         Provides training, assistance & referral
4 Dodds St              from 9.30am till gone (bread, rolls, fruit & veg    Volunteer HQ           for volunteers to 100 local not-for –profit
Phone 6583 8044 or      and more) Gold coin donation and bring a bag.                              volunteer organisations.
6584 1914               LEAF Service - Literacy, Editing and Forms -
                        assistance to complete online and other forms       Tax Help               Free service to complete & lodge yearly
                        or documents.                                                              personal tax returns - July to October

Salvation Army          Food, furniture & whitegoods. EAPA, Telstra, &      Toy Library            Provision of toys & education resources for chil-
Lord Street             chemist vouchers.                                                          dren 0-5
Port Macquarie          Showers available 9.30 - 11.30am.
                                                                            Transport for NSW      Various transport projects to assist the
                        Mon, Wed, Thurs, Fri                                                       community
Assessment Line
1300 371 288            After assessment, vouchers can be picked up         Lake Cathie            Community       garden,   various    services   and
Must phone for an       Mon, Wed, Thurs, Fri 9.30am-12.30 pm from PM        Community Hub          programs.
initial assessment      or Tues at Wauchope.
9am-5pm M-F                                                                 Wauchope Neighbour-    Various services & programs provided to
                                                                            hood Centre            Wauchope & outlying areas.
PM Welfare section      for further assistance only after calling the
6583 7604               above assessment line.                              Other                  Various activities and programs developed as
                                                                                                   required

                                     2                                                                        15
OP SHOPS CONT...                                             EMERGENCY RELIEF SERVICES CONT...
The Smith Family          M-F 9am-4.45pm
                                                             St Vincent de Paul   M,W,F 9.30am - 12pm
143 Horton St             Sat 9.30am-12.15pm                 Port Macquarie       Centrelink income statement required. Food,
6583 4230                                                    116 Gordon St        Telstra & chemist vouchers, clothing.
Willing & Able            M-F 8.30am-3.30pm                  6584 1168            Welfare Section 6583 5960
                                                                                  (Mon, Wed, Fri - 10 to 12)
39 Jindalee Rd
6581 0939                                                    St Vincent de Paul   Tu, W, F 9.30 -11.30
Port Anglican Emporium 50 Hay Street, Port Macquarie         Laurieton
Op Shop 6584 1033      Tues - Fri 9.00am -3 ,30pm            18 Lake Street
                                                             6559 8319

EMPLOYMENT SERVICES                                          Wauchope             Tues, Thurs, 9.30—12.00
                                                             6585 1963
ETC- Port Macquarie        Employment Services
1800 007 400                                                 Wauchope             EAPA vouchers.
                                                             Neighbourhood        Food Connect - free food every Monday from
Interact Port Macquarie    Disability Employment Service     Centre               9.30am (bread, rolls, fruit & Veg and more).
6583 4844                                                    3 Waugh St           Gold coin donation and bring a bag.
                                                             6586 4055
Job Centre Australia       Disability Employment Service
6583 7582
Nortec - Port Macquarie    Employment Service                COMMUNITY BBQ’s
1800 667 832                                                 4Life Care        Friday 4.30pm. Family BBQ
Octec Port Macquarie       Disability Employment Service     Kooloonbung Creek
6584 5040                                                    Nature Reserve-
                                                             Gordon St
Ostara Australia           Disability Employment Services    Phone 6584 2951
176 Hastings River Dr Port
Macquarie                                                    Community@3          Friday 3pm-5pm Meal and shower available
8315 1434                                                    Phone 0413 480 999   behind the LUSC Showers are in the club.
                                                             Laurieton United     Orange Sky Laundry van also available.
Tursa- Port Macquarie      Employment Services               Services Club
6583 5799
                                                             Port Outreach        Every Friday, 3.45pm at Kooloonbung Creek.
Read and Write Day                                           Family BBQ           Every Sunday, 8.45am at park near Coles, Short St.
                                                             Contact Beck         Orange Sky Laundry may also attend on some days.
Salvation Army             Friday 9.30 - 12.00               0484 006 903
110 Lord St,                   Read and write day
Port Macquarie                 Help read letters or forms
                               Help to write letters

                                 14                                                           3
COMMUNITY FOOD SERVICES
                                                                                 OP SHOPS
FOOD CONNECT               Every Monday at 9.30am. Bread, rolls, fruit & veg     Hope Shop            M-F 8am-4pm
Wauchope N’Hood            and more. Gold coin donation and bring a bag.         Mid Coast Care       Sat 9am 12pm
Centre 3 Waugh St
                                                                                 3 Milton Circuit     Hot Showers avail.
Ph 6586 4055
                                                                                 6581 3303
FOOD CONNECT &             Every Tuesday and Thursday at 9.30 - 10.30am.
Brekkie                    Bread, rolls, fruit & veg and more. Gold coin dona-   Lifeline             M-F 9am 4.45pm
Port Macquarie             tion and bring a bag.                                 122 Gordon St        Sat 9am-12pm
Neighbourhood                                                                    6584 0200            (Same times for both)
Centre 4 Dodds St
Phone 6583 8044
                                                                                 Lifeline Warehouse
FOOD CONNECT               Laurieton United Services Club car park
and BBQ Breakfast          Every Friday at 8.30am. (Hosted by Lake Cathie        19 Central Rd PM
Phone 0408 194 947         Community Hub)                                        6581 3644
                                                                                 RSPCA                M-F 9am-4pm
Port Anglican Soup         Wednesday 10.30 am - Morning tea                      3/15 Short St        Sat 9am-12pm
Kitchen                    Wednesday 12 - 1.00pm - 3 Course meal
                                                                                 6584 6329
St Thomas Church Hall      Friday 12 - 1pm Meal
Cnr Murray & William St,   Orange Sky Laundry van also be available
Port Macquarie             Wednesday 10.30am - 1pm                               Aust. Red Cross      M - F 9am - 4pm
Ph: 6584 1033
                                                                                 1/49 Horton St       Sat 9am - 3pm
St Agnes Soup              Tuesdays from 9.30 am - 12.30 pm                      6583 2788
Kitchen                    Masonic Lodge, Grant Street
                                                                                 Royal Far West       M-F 9 am-4 pm
                                                                                 Hayward St           Sat 9 am-12.30 pm
                                                                                 6583 7659
J P SERVICES
Mon     Court House Museum Cnr Clarence & Hay Sts 10.30am-12.30pm                Salvation Army       M-F 9am-4.30pm
        Salvation Army 110 Lord St 9am - 12pm                                    183 Lake Rd
Tues    Salvation Army 7 Mackay St Wauchope 10am - 12pm
                                                                                 6581 3776            Hot Showers 9.30 - 11.30
        Panthers Club Settlement City 9.30am - 11.30am
Wed     Laurieton Library Laurie St 12pm -2pm                                    Salvation Army
        Settlement City outside BIGW 10am -1pm                                   110 Lord St
Thurs   Community Legal Centre Murray St 10am -12pm
        Wauchope Library High St 9.30am-11.30am 2nd & 4th Thursday               St Vincent de Paul   M-F 9am-4pm
        Salvation Army 110 Lord St 9am - 12pm
Fri     Local Court House Murray St 9.30am -11.30am                              116 Gordon St PMQ
Sat     Port Macquarie Library Grant St 9.30am - 11.30am                         6584 1168

                                     4                                                                          13
COUNSELLING SERVICES
LEGAL SERVICES
                                                                         Alcoholics Anonymous         Hastings AA Groups
                                                                         6585 2494 (or) 65823582
Legal Aid        Provides legal services to disadvantaged clients
                                                                         Drug & Alcohol Services      Phone to talk to a counsellor or make an
1300 888 529     across NSW in most areas of criminal, family and
                                                                         Intake Line1300 662 263      appointment.
                 civil law. https://www.legalaid.nsw.gov.au/             After Hours1800 422 599
                                                                         Interrelate Family           Specialists in supporting parents and children,
                                                                         Services                     and strengthening family relationships. Per-
                                                                         Unit 5, 1-5 Merrymen Way,    sonal & family counselling.
Mental Health    The Network's Court Liaison Service provides            Port Macquarie 5525 3200     Various programs and groups.
Court Liaison    mental health services in 22 NSW Local Courts.
Service.         The service includes comprehensive assess-
6562 0256        ments and where appropriate provide recom-              Kids Help Line               24/7, private and confidential counselling ser-
                 mendations to the magistrate for diversion to ap-       1800 55 1800                 vice specifically for children and young
                                                                                                      people aged 5 to 25 years.
                 propriate treatment.
                 https://www.justicehealth.nsw.gov.au/about-us/          Kempsey N’Hood Centre        Booking required. Appointments held at:
                 health-care-locations/courts                            Financial Counselling
                                                                         Outreach Service             Disability Advocacy
MNC Community    Provides free legal advice, advocacy, and edu-          0457 628 300                 30 Murray St. Port Macquarie
Legal Centre     cation to empower individuals with knowledge            1300 662 540
30 Murray St,    of their rights and the ability to resolve their dis-                                Wauchope Neighbourhood Centre,
PMQ              putes. https://mncclc.org.au/                                                        3 Waugh St, Wauchope
6580 2111
                                                                         Lifeline (Counselling)       24 hour telephone crisis support. Online
                                                                         131114                       crisis support. Support group for loved ones.
Seniors Rights   Community organisation dedicated to protecting          6581 2800                    Lifeline Support After Suicide
Service          and advancing the rights of older people, partic-                                    http://www.lifelinemidcoast.org.au/
1800 424 079     ularly vulnerable and disadvantaged groups.
                                                                         Mission Australia Mental     Outreach support for people with mental
                 Free, confidential telephone advice, aged care
                                                                         Health 8/27 Grant St         health issues.
                 advocacy and support, legal advice and rights-          6589 5000
                 based education forums to seniors across New
                 South Wales.https://seniorsrightsservice.org.au/        North Coast Area Health      Various health services
                                                                         Service 6588 2882 or
                                                                         1800 725 997
Women’s          Support better outcomes for women and chil-
Domestic         dren experiencing domestic violence.                    Samaritans Gambling          Free counselling service for problem gam-
Violence Court   https://www.wdvcasnsw.org.au/help.html                  Counselling Service          blers, family and friends
                                                                         0456816829
Advocacy
Service                                                                  Wesley Mission Mid North     Financial Counselling Service
Port Macquarie                                                           Coast                        Booking required.
(WDVCAS)                                                                 4/66 Clarence Street, Port   Monday to Thursday 8.30 am to 4.30 pm
6584 0053                                                                Macquarie NSW 2444           Appts also available at PM Neighbourhood
                                                                         6588 1710 or 0448 065 529    Centre - 3rd Thursday each month

                                 12                                                                           5
ACCOMMODATION/HOUSING SERVICES                                                 SUPPORT SERVICES CONT...

Community              Not for profit housing organisation that delivers
Housing Limited        affordable housing to those in need. Rental             Seniors Computer         Held at the Port Macquarie Library.
Level 1/16 Clarence St housing at subsidised market rent to the most           Lessons                  Please contact 6559 7439
6583 6717              vulnerable in the community chl.org.au/
1300 245 468                                                                   Skills Link Training     Quality education and training for local individuals,
                                                                               6583 7288                community groups and businesses
                                                                                                        http://www.skillslinktraining.com.au/
Fair Trading           General tenancy & park resident enquiries
                       fairtrading.nsw.gov.au/                                 Stand By Response        Support and information for people bereaved by
Cnr Central Rd &
                                                                               Service                  suicide https://socialfutures.org.au/health-and-
Barton Cres                                                                    0417 119 298             wellbeing/standby/
133220
                                                                               Suicide Call Back        Suicide Call Back Service is a nationwide service
                                                                               Service                  that provides professional 24/7 telephone and
                                                                               1300 659 467             online counselling to people who are affected by
Housing (FACS)         Apply for Housing Assistance,                                                    suicide.
9 Short Street         private rental assistance including Rentstart                                    https://www.suicidecallbackservice.org.au/
5525 1200              Bond Loan, request a repair facs.nsw.gov.au/
                                                                               Uniting                  The program provides support to parents with chil-
                                                                               Intensive Family Sup-    dren aged 0-12yrs that aims to strengthen family
Link2home              Information, assessment or referral to homeless-        port Service Port Mac-   functioning and enhance life opportunities for chil-
1800 152 152           ness services and support 24/7                          quarie                   dren. Prevention and early intervention support for
                       facs.nsw.gov.au/housing/help/ways/are-you-              6581 6600                families.
                       homeless                                                                         https://www.uniting.org/services/family-services/
                                                                                                        facility/uniting-burnside-hastings-family-support-
                                                                                                        service-port-macquarie

                                                                               Wauchope Neighbour-      Community Information referral and assistance.
Liberty Domestic &     Crisis accommodation for women and children expe-       hood Centre              Food Connect Monday from 9.30am. Bring a bag.
Family Violence        riencing domestic and family violence or at risk of     3 Waugh St,              Gold coin donation. Laundry facility available for
Specialist Services    homelessness at Galbaan House.                          Wauchope                 those who are experiencing homelessness.Tues &
6583 2155              Domestic and family violence specialist support and     6586 4055                Wed 9am - 1pm http://
                       homelessness services through our outreach centre,                               www.hastingsneighbourhoodservices.org.au/#
                       Liberty Cottage.
                       Fixed Address - transitional housing options and case   Women’s Information & Ensuring all women and girls have equal opportuni-
                       management for men who have used violence, in or-       Referral Service      ties to participate and achieve, we will make NSW a
                       der to keep women safe in their own homes.              (WIRS)                better place to live for everyone.
                       www.libertyservices.org.au                              1300 888 529

                                    6                                                                               11
SUPPORT SERVICES CONT...                                                            ACCOMMODATION/HOUSING SERVICES CONT...
                                                                                    Mid Coast Tenants              Assistance for social housing, private
                                                                                    Advice Service                 tenants and park residents including
Mission Australia           Early intervention and prevention. Integrated           6583 9866                      tribunal representation if required.
6589 5000                   nationwide services to help people find safe and        1800 777 722                   Phone service. Appointment required.
•    Parents Next           affordable housing, support disadvantaged chil-                                        hastingsneighbourhoodservices.org.au/
•    Brighter Futures       dren and families, empower troubled young                                              tenants-advice-service.html
•    Youth on Track         people, assist people with mental illness and dis-
•
                                                                                    New Horizons                   Assistance for those at imminent risk of
     Mental Health          ability https://www.missionaustralia.com.au/
•    Partners in Recovery
                                                                                    Supporting & Securing          becoming homeless. Support to access or
•    Indigeneous
                                                                                    Tenancies (SST)                sustain tenancy and prevent eviction from
     Gambling                                                                       1800 188 890                   private or social housing.
     Counselling                                                                    6588 8100                      facs.nsw.gov.au/housing/help/ways/
NSW Rural Mental            24/7 mental health support line for                                                    services/mid-north-coast-supporting-
Health Support Line         farmers & other rural people                                                           tenancies
1800 201 123                                                                        YP Space Port Macquarie        Specialist youth homelessness service.
                                                                                    2444 House                     Support and accommodation to children &
                                                                                    6584 0066                      young people aged 12 to 25 years
                                                                                                                   yps.org.au/
New Horizons                Wellbeing specialists and support. Disability, mental
2/137 Gordon St             health, youth, aged care, indigenous & homeless.
6588 8100                   http://m.newhorizons.org.au/                            SUPPORT SERVICES

Orange Sky Laundry          Community Breakfast, Hayward St.                        Beyond Blue                    Assistance for people experiencing
                            Sunday 8.30 - 10am                                      1300 224 636                   anxiety or Depression beyondblue.org.au/
                            St Anglican Soup Kitchen, Hay St.
                                                                                    The Buttery                    Relapse & Prevention After Care
                            Wed 10.30am - 12.30pm
                            2 Seymour St Laurieton.
                                                                                    6687 1111                      Program
                                                                                    Located at PM Community        https://www.buttery.org.au/
                            Wed 3-5pm
                                                                                    Health
Port Macquarie Youth        Engage support and nurture the youth of the Hastings.
Hub                         Promote self esteem by laying a platform based on
                                                                                    Centacare                      Centacare offers person-centred,
140 Horton St               friendship, health, education and community support.    Level 1 Bourne House           tailored support to NDIS participants
6584 7569                   Mon - Fri 3pm-7pm                                       10-12 Short St,                and is an approved NDIS participant
                            http://pmyh.org.au/                                     Port Macquarie 6581 6800       stagnesparish.org.au/centacare/#about

                                                                                    Community Health               Provides an extensive range of Community
Port Macquarie              The Sexual Assault Service provides support to chil-    Port Macquarie                 Health Services. Covering all ages from chil-
Sexual Assault              dren, teenagers, and adults who have experienced        Mid North Coast Local Health   dren to older people, from prevention and
Service (MNCLHD)            sexual assault. https://mnclhd.health.nsw.gov.au/       District                       early intervention, through to treatment and
6588 2882                   services/child-youth-family-services/sexual-assault-    6588 2882                      the long-term management of complex or
                            services/                                                                              chronic conditions
                                                                                                                   mnclhd.health.nsw.gov.au/

                                      10                                                                                 7
SUPPORT SERVICES CONT...
                                                                                       SUPPORT SERVICES CONT...
Dads in Distress. Mums     Helping parents deal with the trauma of separation; a
in Distress. Parents       major cause of suicide in Australia.
Beyond Breakup             Support is available by phone, LiveChat & email &         Liberty Domestic & Family   Liberty offers a range of specialist domestic and fam-
1300 853 437               website. parentsbeyondbreakup.com/                        Violence                    ily violence support services including:
                                                                                     Specialist Services         Emergency supported accommodation and transi-
Dept of Communities & Working with children, adults, families and communi-           6583 2155                   tional housing support. Case management and safety
Justice (DCJ)         ties to improve lives and help people realise their                                        planning. Information, advocacy, brokerage and
9 Short St, PMQ       potential https://www.facs.nsw.gov.au/                                                     referrals to other services. Dusk support group for
6580 3700                                                                                                        women. Kids Club. Men’s Behaviour Change pro-
DVA Community              Assistance for veterans                                                               grams -Engage2Change and Fixed Address
Support Service            https://beta.dva.gov.au/                                                              www.libertyservices.org.au
Officer 6586 6608
EACH Reconnect             Reconnecting young people to their families and the
10-12 Short St, PMQ        community through counselling and practical sup-
6588 7300                  port. Reconnect works closely with other local ser-       MSS                         A network of support services for families, older
                           vices to support young people and their families.         60 Home St PMQ              people and their carers, those experiencing demen-
                           http://www.each.com.au/service/reconnect-nsw/             6584 5295                   tia and their carers, people with a disability and
                                                                                                                 their carers, those in residential care facilities and
Family Connect             Bringing together families, support services and                                      financially disadvantaged households.
Service (formally Family   community resources so that our children and young                                    https://mssinc.org.au/
Referral Service)          people are safe and well. Works with all services to
Suite 3, 109 William St,   find out what best supports young people and fami-        No Interest Loans           No interest loans for whitegoods, furniture, some
PMQ 1800 758 589           lies and their children, and what we can do to im-        Scheme (NILS)               medical & dental services, educational items, car
0407 816 314               prove our community resources.                                                        rego & green slips.
                           http://www.familyreferralservice.com.au/                                              https://mssinc.org.au/no-interest-loan/

Grow 0419 719 776          Assists with recover from mental illness through a
6585 6313                  unique program of mutual support and personal de-         Mental Health Line          24/7 access to mental health advice
1800 558 268               velopment. Tues 10.30am. Colonial Meeting Rooms,          1800 011 511
                           Cnr William & Hay Sts
                                                                                     Men’s Sheds                 5/25 Central Rd PMQ
                           https://www.grow.org.au/about/
                                                                                     Port Macquarie              mensshed@gmail.com https://mensshed.org/
Headspace 6588 7300        One-stop-shop for young people who need help with         6581 4421
10-12 Short St PMQ         mental health, physical health (including sexual          0448 504 312                Wauchope Showgrounds 0427 207 359
                           health), alcohol and other drugs or work & study sup-
                           port https://headspace.org.au/headspace-centres/          Kendall 6559 4876           Batar Creek Rd, Camden Haven Showground
                           port-macquarie/news/
Home and                   The Commonwealth Home Support Programme's                 Migrant Settlement          Info & referral service for migrants & CALD
Community Care             (CHSP) aims to deliver timely, high quality entry-        Project Worker              residents Gloucester to Kempsey
(HACC) 6656 7688           level support services, to help frail older people stay   6553 5121                   https://mvns.org.au/programs-services/migrant-
                           in their homes as long as they can and wish to do so.                                 assistance/
My Aged care               https://www.agedcareguide.com.au/information/
https://                   home-community-care
www.myagedcare.gov
.au/                                      8                                                                                 9
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