Cookie Program Troop Leader Guide 2020-2021 - Girl Scouts of Middle ...
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Cookie Program Troop Leader Guide 2020-2021
2020-2021 CALENDAR CHECKLIST OF IMPORTANT DATES Activity Date Initial Order Taking Begins December 10, 2020 Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 7, 2021 Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 9, 2021 Cookie Booth Sale Opens with No Restrictions January 12, 2021 Initial Order Taking Ends | Initial Order Entry: Troop Leaders Locked Out at 10:00 a.m. CST January 18, 2021 Cookie Count & Go (Davidson, Williamson, and Wilson Counties) January 29, 2021 Cookie Count & Go and Deliveries (All Counties, Including Outlying Counties) January 30, 2021 Booth Sales Begin January 31, 2021 Outlying Cookie Cupboards Open | Council Notifies Troop of Amount Due February 1, 2021 Armstrong, Camp Holloway, and Council Cupboard Opens February 2, 2021 ACH Pull for $1.50 per Package on Initial Order February 12, 2021 Girl Scout Walk About Weekend February 19-21, 2021 Small Business Day February 20, 2021 Cookie Cupboards Close in Outlying Areas February 22, 2021 Cookie Cupboard Closes at Armstrong February 22, 2021 Cookie Cupboard Closes at Council at 6:00 p.m. CST February 26, 2021 Cookie Sale Ends March 1, 2021 Troops Allot Cookies, Prizes, and Money | Submit Final Rewards by 10:59 p.m. CST March 4, 2021 Council Notifies Troop of Final Amount Due March 9, 2021 Final ACH Due to Council for Remaining Balance March 19, 2021 Highest Awards Ceremony to Honor Stellar Sellers To Be Announced All Unclaimed Prizes Due Back to Council June 29, 2021
Cookie Program Troop Leader Guide 2020-2021
2020-2021 CALENDAR
CHECKLIST OF IMPORTANT DATES
Activity Date
Initial Order Taking Begins December 10, 2020
Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 7, 2021
Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 9, 2021
Cookie Booth Sale Opens with No Restrictions January 12, 2021
Initial Order Taking Ends | Initial Order Entry: Troop Leaders Locked Out at 10:00 a.m. CST January 18, 2021
Cookie Count & Go (Davidson, Williamson, and Wilson Counties) January 29, 2021
Cookie Count & Go and Deliveries (All Counties, Including Outlying Counties) January 30, 2021
Booth Sales Begin January 31, 2021
Outlying Cookie Cupboards Open | Council Notifies Troop of Amount Due February 1, 2021
Armstrong, Camp Holloway, and Council Cupboard Opens February 2, 2021
ACH Pull for $1.50 per Package on Initial Order February 12, 2021
Girl Scout Walk About Weekend February 19-21, 2021
Small Business Day February 20, 2021
Cookie Cupboards Close in Outlying Areas February 22, 2021
Cookie Cupboard Closes at Armstrong February 22, 2021
Cookie Cupboard Closes at Council at 6:00 p.m. CST February 26, 2021
Cookie Sale Ends March 1, 2021
Troops Allot Cookies, Prizes, and Money | Submit Final Rewards by 10:59 p.m. CST March 4, 2021
Council Notifies Troop of Final Amount Due March 9, 2021
Final ACH Due to Council for Remaining Balance March 19, 2021
Highest Awards Ceremony to Honor Stellar Sellers To Be Announced
All Unclaimed Prizes Due Back to Council June 29, 2021
4
TABLE OF CONTENTS
There’s a reason the Girl Scout Cookie Program® is a celebrated
tradition. It’s an amazing opportunity for girls to grow as a team and
build lifelong skills!
The largest girl-led entrepreneurial program in the world also offers
an incredible opportunity for volunteers to see firsthand how girls
grow, learn, and come into their own. We provide the resources you
can use to guide girls in discovering talents, new strengths, and
developing the entrepreneurial mindset that will serve them far
beyond cookie season. We can do this together…..We’ve got this!
THANKS FOR ALL YOU DO FOR GIRLS!
Resources 6
Promotions 7
Online Cookie Resources 8
Parent Training Topics 9
Social Media Guidelines 10
Booth Sale Guidelines 11-12
Troop Proceeds/ACH 13
Rewards & Promotions 14-15
Meet the Girl Scout Cookies 16
Cookie Delivery 17
Cookie Cupboards 18-20
Placing Orders and Managing the Sale 21
eBudde Fingertip Facts 22-24
Thank You Notes 25
Forms 27-31
Council Guidelines 32-37
Parent/Guardian Permission Form 39
Troop Coordinator Appointment Letter 41
5
RESOURCES
COOKIE TEAM CONTACTS
SU Coordinator:
Phone Number: Best Time to Call:
SU Coordinator Email:
SU Booth Coordinator:
Phone Number: Best Time to Call:
SU Booth Coordinator Email:
COUNCIL CONTACTS
Tracy Tudder Kathleen Roder
Product Programs Manager Product Programs Assistant
(615) 460-0202 (615) 460-0209
TTudder@gsmidtn.org KRoder@gsmidtn.org
IT’S A LABOR OF LOVE! THE MAIN JOB OF THE GIRL SCOUT COOKIE VOLUNTEER IS TO:
Be a registered Girl Scout onor and live by the Girl
H Follow all policies and
adult volunteer. Scout Promise and Law. meet all deadlines.
Here’s an overview of your roles and responsibilities:
Before the sale During the sale After the sale
• Complete training. • E nter orders from girl order cards • Fill out rewards order in eBudde.
• Download the eBudde™ and keep eBudde up to date. • Help girls deliver donated cookies
Troop App to your mobile •C oordinate booth sales (or ask to your chosen organization (or
phone or tablet. another volunteer to do so). ask another volunteer to do so).
•A rrange cookie pickups from the • Distribute girl rewards in a timely
Cookie Cupboard and briefly store manner.
cookies until girls pick them up (or • Keep troop records.
ask another volunteer to do so). • Celebrate with the girls!
•C ollect money from those picking
up cookies, issue receipts, and
6 make frequent bank deposits.
PROMOTIONS
ONLINE TIPS AND IDEAS
Help girls build online marketing skills and
learn about e-commerce with the support of
online tools like the Digital Cookie® platform.
We’ve also got inspiration for engaging girls in
Social Media Shareables virtual activities!
How can you help tomorrow’s female
entrepreneurs promote their Girl Scout Cookie™ Digital Marketing Tips
businesses? We’ve got all the social resources for Cookie Entrepreneurs and Families
you need on LittleBrownie.com. Girls of all ages should partner with their parents
• Resources are easily searchable by category, or guardians to develop a plan to safely market
including cookie news, special promotions, their cookie business online. Get started using
holiday themes, profile pictures and more this resource available at girlscoutcookies.org/
• Each post includes a professionally designed digitalmarketingtips.
graphic and customizable message
Make it Virtual!
• New posts are added throughout the year
Find familiar in-person resources with a tech
twist, along with several new digital ideas.
These strategies help girls reach their goals in
virtual environments when in-person
Girl Scouts® of the USA is not an option.
has a suite of resources—
including social media tools
and more—available
for download at
girlscoutcookies.org/
7
troopleaders.
ONLINE COOKIE RESOURCES
BE SURE TO TAKE ADVANTAGE OF ALL THE RESOURCES AVAILABLE ONLINE TO
GUIDE YOU THROUGH A FUN AND SUCCESSFUL GIRL SCOUT COOKIE PROGRAM®.
Girl Scouts of Middle Tennessee: Visit our site to find procedures, forms, manuals,
and other helpful information. gsmidtn.org/Cookies
Girl Scouts of the USA: Locate info on the Girl Scout Cookie Program and national
cookie badges and pins. GirlScoutCookies.org
Baker Website: The website of our official Girl Scout Cookie baker. Find girl activities,
marketing ideas, Girl Scout Cookie facts, cookie sale resources, and clip art to help
girls prepare for the cookie sale. LittleBrownie.com
eBudde™: Your command center for managing the cookie sale. Order cookies, track
girl activity, and order girl rewards. ebudde.LittleBrownie.com
eBudde™ Help Center: Your cookie resource headquarters. You can find helpful tips
from Little Brownie Bakers. Under “From the Council” you will find manuals, flyers,
handouts, and helpful tips from the Product Programs Department of GSMIDTN.
eBudde™ Mobile: Place orders on your mobile devices. Video training and eBudde
help are built right in. Learn more and download the app at LittleBrownie.com.
eBudde™ Booth Sale Recorder: Record sales in real time at booths, making record-
keeping a snap. Download this free app in iPhone App Store or through Google Play.
Girl Scouts®
Girl Scouts® Built by Me™ Cookie Planner: An online tool to help plan a custom
cookie season. CookiePlanner.LittleBrownieBakers.com
Girl Scouts® Cookie Locator™ by Little Brownie Bakers®: Help friends locate
the closest cookie booth with this app. CookieLocator.LittleBrownie.com (Girl
Scouts® Cookie Finder on girlscouts.org can also be used to locate cookies.)
Little Brownie Bakers® YouTube Channel: Check out our library of inspiring videos
TM
featuring real Girl Scout stories and selling tips. youtube.com/LittleBrownieBakers
Girl Scouts of Middle Tennessee Videos: Check out our videos online for tips on
your cookie season. Videos include how to use your sales report, how to place an
order at your cupboard, and more. gsmidtn.org/Cookies
Girl Scouts of Middle Tennessee YouTube Channel: Check out the video on how
to request a Troop Independent Booth Site. youtube.com/GirlScoutsMidTN
8
PARENT TRAINING TOPICS
Go over pricing and varieties of the cookies. ention if they are taking money upfront to
M
(order card) leave a business card with information for the
customer.
ive the deadlines needed for the troop
G (page 11)
(page 2) for initial order, cookie delivery, and
money due. Go over Social Media Guidelines. (page 15)
ive contact information for troop
G o over Reward Choices and when they are due.
G
coordinator. (page 2) (page 17)
o over How Girls Sell Cookies (page 8) –
G o over Opt-Out Information (page 21) – make
G
in-person order taking, booth sales, sure they understand that they do not get the
and cookie techie. prizes and get the parents signature on the
permission form.
PARENT PERMISSION FORM
Ask the parents to complete Parent
Permission Form on page 21. Then
tear out and leave it with the troop
product coordinator. They can now
receive their girl’s order card and
money envelope.
9
GIRL SCOUTS OF THE USA
SOCIAL MEDIA GUIDELINES
GIRLS ARE ONLY TO USE THE INTERNET TO MARKET THE
GIRL SCOUT COOKIE PROGRAM AND FALL PRODUCT PROGRAM
TO FRIENDS AND FAMILY
(for clarity, "friends and family” are people whom the girl or her family personally know).
• The Girl Scout Cookie Program is a girl-led program and online marketing and sales efforts should always
be led by a girl while also being supervised by her parents or caretakers.
• Friends and family of a girl participating in the cookie program must not market or share a girl’s contact
information, sales links, or sales information on public-facing online sites. They also should not share
their sales link with any news outlets (this includes online and traditional news media, such as radio,
television, or magazines).
• For safety purposes and other reasons, online marketing activities, especially those conducted through
social media platforms, should always be done through accounts set to “private.”
For more information, see
gsmidtn.org/cookies.
10BOOTH SALE GUIDELINES
PREPARING FOR YOUR GIRL that our councils and volunteers will join Girl Scouts
of the USA’s efforts by discouraging cookie booth
SCOUT COOKIE BOOTHS locations at such locations.
Cookie booths, or temporary sales set- Once you’ve obtained council approval, check out the
ups in areas with lots of foot traffic, are a booth site before the day of the sale. Talk to business
popular way for girls to sell cookies as a owners in the area so they’ll know what to expect.
team. Contact the council before planning a Find out what security measures are in place—these
cookie booth of your own. may include lights for evening sales and whether a
security camera watches the booth area—and where
the nearest bathrooms are located. In addition, review
HERE ARE SOME NOTES ABOUT Safety Activity Checkpoints to make sure you and the
LOCATIONS FOR A COOKIE BOOTH: girls are as prepared as possible.
• Troops are responsible for Tents/Canopy damage to
any property at a booth site. If you are permitted to
use a canopy at the booth location then they must ON THE DAY OF THE SALE, THESE
be secured with sand bags at each pole. The adult TIPS WILL HELP MAKE BOOTH SALES
in charge takes full responsibility for any damages.
ENJOYABLE FOR EVERYONE:
GSMIDTN is NOT responsible for any damage that
occurs while using a canopy, table, etc. • Ensure that you have adequate space at the booth
(table, products, and girls) to allow safe passage by
• Troops CANNOT have a Donation/Tip Jar at their
pedestrians, bikes, and cars.
booth location. You can have a box that you can
place cookies bought for the HUGS/TGOC. • Plan to have at least two volunteers and two girls at
the booth at all times. From time to time, volunteers
• We encourage councils and volunteers to use
might want to take breaks or will have to accompany
their best judgment in setting up cookie booths in
young girls to the bathroom, so make sure to have a
locations that will be open, accessible, and safe for
few extra volunteers on hand. Note: IRGs may have
all girls and potential customers.
two adults and one girl at a booth. Homeschool girls
• Certain locations may be inappropriate for may attend a booth sale during school hours with
young girls based on the standards of your local two adults and one girl.
community, may negatively impact the cookie
• Girls make all sales, except in cases where
program experience for girls, and/or may negatively
volunteers are helping Daisies handle money.
impact our brand in your community. For additional
clarity, girls should not sell in or in front of • Respect the surrounding businesses by making sure
establishments that they themselves cannot your booth isn’t blocking a store entrance or exit.
legally patronize. • Attract customers with colorful signs. Remind girls
• Additionally, with respect to marijuana dispensaries, to be polite and to have their sales pitch ready for
we have been steadfastly combating the interested shoppers.
unauthorized uses of the Girl Scout trademark by • Report any suspicious people in the area to local
the cannabis community, which has been security.
marketing—without our authorization—certain Contact the Product Programs Department if you
cannabis products under our youth-appealing have any questions or concerns.
brand. We are continuing to aggressively fight these
unauthorized uses of the Girl Scout brand and hope
11BOOTH SALE GUIDELINES
COOKIE BOOTH ETIQUETTE
PLEASE REMEMBER
I will...
• Booth sales give girls the opportunity to
learn new skills, to promote Girl Scouting,
Identify myself as a Girl Scout
live the Girl Scout Promise and Law,
by wearing my uniform, vest or sash, and to sell additional cookies. With this
or my pins opportunity comes the responsibility
to follow safety, public relations, and
Arrive and leave on time, and set-up
business guidelines.
where directed
• Please keep in mind selling Girl Scout
Be polite and friendly at all times
Cookies at booth sales is a privilege
Say THANK YOU to all approached granted to us by local businesses and
merchants. This privilege, if abused even
Keep table and area neat unintentionally, could cause all Girl Scouts
to lose the opportunity for additional booth
Remove empty packages, posters, or
sales at these business locations.
similar items and recycle if possible
• Please be considerate of the business’
Remember that my behavior reflects customers and property. If complaints
on ALL Girl Scouts arise, you may be asked to leave the booth
sale site. Your behavior DOES reflect on
I will NOT... ALL Girl Scouts, not just your troop.
Sell Girl Scout Cookies at booth sales • Tagalongs, friends, or siblings not
before February 1, 2021 registered with the participating troop
are NOT allowed.
Block the entrances or exits
• A
ll Girl Scout events, including cookie
Get in the way of customers booth sales, are non-smoking!
Ask a customer multiple times • Any girl and adult participating at a Cookie
to buy cookies Booth Sale must follow procedures per
Safety Activity Checkpoints. Each girl
Go into the store while working the MUST have a signed parent permission slip
cookie booth unless to use the bathroom for booth sales.
or invited in by the store manager during
inclement weather Additional Booth Locations:
If a troop wants to host a booth location that is not
Talk loudly, run around,
listed on EBudde or outside of your Service Unit
or play while at a cookie booth
area, email a request with the following information
Chew gum, eat, or drink while at the to ProductPrograms@gsmidtn.org:
cookie booth • Date & Times
• Location
12 • Troop Leader Name and Phone NumberTROOP PROCEEDS
Troops will earn $0.55 cents per package sold. Troops may earn
additional proceeds: ACH
*All troops must have a minimum 5 girls selling for Daisy, Brownie, ACH dates are located on the
Junior, and Cadette troops. Senior and Ambassador troops need a ACH Form on the website at
minimum of 3 girls selling. gsmidtn.org/cookies.
February 12, 2021: ACH Pull
LEVEL 1
$0.05 per package additional proceeds, if the required amount of from troop account for $1.50
$1.50 per package ordered on the initial order is pulled from the per package
troop checking account on February 12, 2021. March 19, 2021: ACH Pull from
troop account for remaining
balance due council
LEVEL 2
$0.05 per package additional proceeds, if the troop’s per girl
average is 180 packages, the troop has a minimum of 5 girls
selling, AND requirements for LEVEL 1 have been met.
$0.03 per package additional proceeds in shop credit will be
LEVEL 3
given if the troop’s per girl average is 228 packages, the troop
has a minimum of 5 girls selling, AND requirements for
LEVELS 1 & 2 have been met.
Additional proceeds or shop credit will NOT be awarded to any troop with
outstanding money owed to Girl Scouts of Middle Tennessee as of March 19, 2021.
FALL PRODUCT
& COOKIES CROSSOVER PATCH
• Create M2 Avatar
• Send 12 emails
• Sell 300+ Packages
of Cookies
Cookie Techie Patch (earned by girls
sending 12 emails) can be purchased
in The Cabin while supplies last.
13GIRL REWARDS
2020-2021 Initial order Initial Order
Girl Scouts of Middle Tennessee
Girl rewards Troop rewards
Reversible
GIRL Rewards Cooling Fabric tag design
Troops with a PGA of
2021 Year Bandana 175+ packages on the
Bar Patch We’ve Got This! 150+ Patch 175+ packages Initial Order will receive
40+ packages Theme Patch No-Show 150+ packages Ice Cream Bowls a Fashion Beanie
75+ packages Horse Socks 160+ packages for each girl selling.
110+ packages
My personal goal: Pkgs
Check out the online
Unboxing Videos to Horse Mirror
Horse Plush
learn more about Bar Patch 195+ packages
select rewards from 195+ packages
Earned at the highest level
this order card. sold starting with 300+
Open the camera on your
smart phone or tablet, and
hold over the QR code OR Canteen Plus one troop volunteer will earn a
Mint to Achieve T-Shirt & Mint to Achieve T-Shirt
visit qrco.de/2021rewards
Super Patch (Glow-in-the-Dark) Stellar Sellers OR Fleece Bag
230+ packages 300+ packages
Stellar Sellers All girls selling
1000 packages or more will
be honored as a “Stellar
Seller” at the Girl Scouts gift of caring
Honors Day Awards rewards
GOC Patch
Girls selling 1600+ 15+ packages
packages will be invited
to a special lunch with
the CEO of Girl Scouts
$75 Amazon Gift Card OR of Middle TN and Glow-in-the-Dark
receive a special gift. Cable Horse Glows!
Journal with Pouch Pocket Pillow Goal Getter Patch, Mess Kit, & Phone Light & Adventure/Camp Stool & Backpack Purse
& Message Pen 400+ packages Reusable Straw with Pouch Glow-in-the-Dark Blanket OR 25% off of Resident Camp 30+ packages
360+ packages 500+ packages 650+ packages 800+ packages
Samoas® Phone
Chair
60+ packages
$125 Amazon Gift Card OR 50% Design your own Chacos OR Free week at Summer Resident Camp OR GSMIDTN HUGS
off of Resident Camp Personal Projector Camping Set (Tent/Sleeping Bags) Bike/Helmet OR Kayak Apple Watch OR Laptop Patch
1000+ packages 1200+ packages 1500+ packages 1800+ packages 2021+ packages 100+ packages
Girl Reward Levels of 800+ boxes and above are NON CUMULATIVE. All electronics will be distributed by GS of Middle TN. Rewards brands and colors may vary due to availability. Troops choosing Rewards Opt-Out receive patches only.
Girl Reward Levels of 800+ packages and above are NON CUMULATIVE.
All electronics will be distributed by GSMIDTN. Rewards brands and colors may vary
due to availability. Troops choosing Rewards Opt-Out receive patches only.
Available
in the
Cabin!
14COUNCIL
PROMOTIONS
HUGS FOR OUR SOLDIERS
For the 2020 Cookie Program, Girl Scouts
of Middle Tennessee donated more
than 57,000 packages of cookies to the
soldiers at Ft. Campbell and more than
29,000 packages of cookies to various
other non-profits to help their local
community organizations.
WALK ABOUT WEEKEND · February 19-21, 2021
Girl Scout Walk About Weekend is a
weekend-long program where you
are on the move selling cookies!
It’s tempting to head straight to
the tried-and-true booth program,
but you can complement your booth
success with a traveling approach.
Some ideas include a cookie caravan
at a local event or going door-to-door
with a wagon. You may participate on
any weekend that works for your girls.
WIN A VARIETY PACK OF GIRL SCOUT
COOKIES!
For each purchase of 4 packages (any variety) of Girl Scout
Cookies purchased at a booth sale, that customer’s name will
be entered into a drawing to receive a Variety Pack of Girl
Scout Cookies (1 variety pack contains 1 package of each of
the 7 varieties of Girl Scout Cookies - $26.00 value).
Eligibility is for sales placed between January 31, 2021 and March 1, 2021. Variety packs will be mailed to the
winner’s address in April 2021. There will be 16 names drawn, two from each of our regions. Variety Pack
Form for booth sales is available on our website and on the eBudde Help Center.
Troops must mail completed forms to: Girl Scouts of Middle Tennessee, Product Programs Department,
4522 Granny White Pike, Nashville TN 37204 no later than March 22, 2021.
15®
• 100% Real Cocoa
$4.00
• Real Coconut
$4.00
NATURALLY FLAVORED WITH OTHER NATURAL FLAVORS
Crispy lemon cookies baked with inspiring messages
to lift your spirits Crisp cookies coated in caramel, sprinkled
with toasted coconut and striped with
dark chocolaty coating
• 100% Real Cocoa
• Real Peanut Butter
•M ade with
Natural Flavors
• Real Peanut Butter $4.00
• Whole Grain Oats
$4.00
Crispy cookies layered with peanut butter
and covered with a chocolaty coating
Crunchy oatmeal sandwich cookies with creamy
peanut butter filling
•M ade with Vegan
Ingredients
$4.00
$4.00 • 100% Real Cocoa
Delicate-tasting shortbread that is delightfully
simple and satisfying
Crisp wafers covered in chocolaty coating made
with natural oil of peppermint
• Made with
Natural Flavors
• 100% Real Cocoa
• No Artificial Flavors $5.50
specialty
$5.50 innovation
specialty
innovation
GLUTEN-FREE
Crunchy graham sandwich cookies with
Rich, buttery cookies with sweet, crunchy
creamy chocolate and marshmallowy filling
16 toffee bitsCOOKIE DELIVERY
COOKIE COUNT & GO OUTLYING COOKIE PICK-UP
January 29-30, 2021 January 30, 2021
Troops in Davidson, Williamson, and Wilson Counties Troops in ALL Other Counties/Service Units
Cookie pick up location will be at _______________.
Your service unit cookie coordinator will
Four pick up lines will be available for troops to drive notify you of the place, time, and pick-up
through. Specific directions will be sent out through instructions.
eBudde eBlasts the week of January 25, 2021.
You will pick your time slot in eBudde. We will notify you
through an eBudde email blast when the schedule is open COOKIE PICK-UP
for selecting a time. January 23, 2021
Troops in Rutherford County
In case of severe or inclement weather, you will be
contacted by the Product Programs Department with Your service unit cookie coordinator will
changes to the schedule. notify you of the place, time, and pick-up
instructions.
PLEASE NOTE: COOKIES CANNOT BE SOLD AT A
BOOTH/BUSINESS BEFORE JANUARY 30, 2021!
Number of
Car Type
cases
COOKIES BY
Compact car 23
THE CARLOAD
Hatchback car 30
Use this guide to approximate how many Mid-size sedan 35
cases of cookies will fit in your vehicle. The
Sport utility vehicle 60
amounts assume the car will be empty
except for the driver and uses all space Station wagon 75
except the driver’s seat. Safety Note: Avoid
Minivan (seats in) 75
carrying cookie cases and children in the
passenger area of a vehicle at the same time. Pick-up truck (full bed) 100
Cargo van (seats in) 200
17COOKIE CUPBOARDS
PLACING A PENDING ORDER
Troops must place pending orders for additional cases of cookies directly with the Cupboard of their
choice through the eBudde system. No walk-ins are permitted at council or Armstrong.
• From the troop level, click on the “Transactions” tab in eBudde. Click “Add a Transaction.”
• Select a Cupboard from the drop-down menu on the far right. Cupboards are listed by city. Click “Map It”
to get the up-to-date address, hours of operation, and specific contact information.
• Enter the number of cases and varieties of cookies you would like to request.
• Enter the date and time you wish to pick up the cookies.
• Schedule your pickup at Armstrong through the booth site scheduler on eBudde System for location
and pick-up time. Regional cupboard pickups are by appointment only.
• Enter the contact information for the troop representative picking up your cookies (name, phone
number, and email address).
• Click “OK” to process you order. Then click “Save” to complete your order. The Cupboard will email
verification of the order.
• The Cupboard will be notified of the pending order and will contact you for a pick up time and in the
event of an issue.
• Pending orders must be placed 24 hours before picking up from a cupboard.
Check out what the troop
app can provide you on
your phone or tablet!
Place orders on your mobile
devices with eBudde™
Mobile. Video training
and eBudde help are built
right in. Learn more and
download the app at
LittleBrownie.com.
18COOKIE CUPBOARDS
HERE’S HOW THE COOKIE CUPBOARD OPERATES
• All outlying regional cupboards open February 1, 2021.
• Armstrong, Camp Holloway, and Council Cupboards open February 2, 2021.
• Regional cupboards will begin closing February 22, 2021 (or earlier, based on inventory).
• Armstrong will close on February 22, 2021 (based on demand).
• Council Cupboard will remain open until February 26, 2021 (based on demand).
• Varieties may be limited the final week of the program.
• Cookies are guaranteed on Troop Initial Order ONLY.
• It is highly recommended that troops order enough cookies for two booth sales on their initial order.
THINGS YOU NEED TO KNOW ABOUT COOKIE CUPBOARDS
Volunteers and staff run the Regional Cookie If a troop/girl failed to put in their initial order
Cupboards. They do their best to arrange a in eBudde, orders can be placed as additional
convenient Cupboard schedule around their orders for pickup at cupboards. Remember all
work and life schedules. Please be respectful of orders can only be placed in full cases from
their time. the cupboards.
Service units go to Armstrong to replenish Cupboard Manager is the Cookie (Cupboard)
their service unit cupboards. Boss. Each Cupboard Manager has the authority
to limit the number of cases a troop can pick up
At the Cupboards, troops will count, verify, and and the manner in which cookies are distributed
load their cookies. MAKE SURE TO COUNT your at their Cupboard based on supply and demand.
order. We cannot fix any missing cookies once
you leave the pick up location.
Keep the troop copy of the Cupboard
transaction for the records. The transaction will
be posted in eBudde and the additional cookies
will be charged to the troop. Keep a copy of
the transaction record in the event of any
discrepancies.
19COOKIE CUPBOARDS
Regional Cupboards are by appointment only. We suggest that you contact the cupboard manager several
days in advance of when you need cookies.
Council and Armstrong Cupboards will only hold cookies until 3:00 p.m. on Friday each week.
Camp Holloway – Meredith Hines Manchester – Tammy Lambert
7551 Holloway Road, Millersville TN 37072 506 Hillsboro Boulevard, Manchester TN 37355
Office: (615) 672-2959 Office: (615) 460-0256
Cell: (615) 947-3220 TLambert@gsmidtn.org
Pick-up will be scheduled by appointment only. Pick-up will be scheduled by appointment only.
Cookies available February 4 at this location.
Murfreesboro – Brooke Powers
Clarksville – Robin Weeks Location TBA (storage facility)
Location TBA (storage facility) (931) 842-0124
(931) 624-6314 ServiceUnit153@gmail.com
weeksrjx4@charter.net Pick-up will be scheduled by appointment only.
Pick-up will be scheduled by appointment only.
Nashville – Product Programs Department
Columbia – Amarie Hundley 4522 Granny White Pike, Nashville TN 37204
1129 Trotwood Suite 11, Columbia TN 38401 ORDERS FOR 35 cases or less ONLY.
(931) 446-1541 Monday - Friday, 9:30 a.m. - 6:00 p.m.
hdtags@live.com Saturday, February 6, 13, & 20, 10:00 a.m. - 2:00 p.m.
Pick-up will be scheduled by appointment only. Cookies available February 4 at this location.
Cookeville – Lauren Staton Armstrong Warehouse
1435 S. Jefferson Street, Suite D, Cookeville TN 38501 455 Industrial Blvd., Suite B, LaVergne, TN 37086
Office: (931) 526-4925 ORDERS FOR 36 cases or more ONLY.
LStaton@gsmidtn.org Monday - Friday, 9:00 a.m. - 3:00 p.m. ONLY
Pick-up will be scheduled by appointment only. Closed 11:00 - 12:00 p.m. for lunch.
**DO NOT CALL ARMSTRONG WAREHOUSE.
Contact council if necessary.
CHECK THE NEW EBUDDE ENHANCEMENTS
FOR SCHEDULING YOUR PICKUP TIMES
FROM THE CUPBOARDS.
20PLACING ORDERS AND
MANAGING THE SALE
Meet eBudde™—the power tool for cookie Girl Scouts® Cookie Locator™
volunteers Girl Scouts® Cookie Locator™ by Little Brownie
The online eBudde™ system is the home base for Bakers® is the most delicious app ever! Cookie
cookie volunteers. It’s where you’ll enter cookie orders, customers can use their smartphones to find
reserve cookie booths, manage pickups, place girl cookie booths nearby.
rewards orders, and more.
Girl Scouts® Cookie Finder can also be used to
locate cookies.
eBudde™ Booth Scheduler
Sign up for Girl Scout Cookie booths approved by
the council. Please keep Booth Scheduler in eBudde
up-to-date so customers can find you with the
Cookie Locator mobile app.
eBudde™ Cupboard Keeper
The Cupboard Keeper mobile app helps cookie
cupboards digitally track cookie pick-ups. Volunteers
place orders in eBudde, then sign for their cookies
at the cupboard and a receipt is sent electronically
and recorded in eBudde. Be sure anyone picking up
eBudde™ Help Center cookies is registered in eBudde.
The eBudde Help Center is a dedicated website that
provides direct support to volunteers using eBudde for
both digital and traditional sales.
EBUDDE™ APPS
eBudde Troop App Plus™
The eBudde Troop App Plus™ makes it easy for you
to manage the Girl Scout Cookie Sale® on the go.
This year, you can use the app to enter initial orders,
plus sign up for booths, total cookie orders at your
Place orders on your mobile
booth site, access Girl Scouts® Cookie VIP eTraining™, devices with eBudde™
exchange cookies with other troops, and more—all Mobile. Video training
from your mobile device! and eBudde help are built
right in. Learn more and
eBudde™ Booth Sale Recorder download the app at
With the Booth Sale Recorder app for smartphones, LittleBrownie.com.
volunteers can enter the number of cookie packages
sold at the cookie booth, select which girls will
receive credit, and send the information directly to
their eBudde accounts.
21EBUDDETM
FINGERTIP FACTS
eBudde is a cookie volunteer’s best friend.
Here’s where you’ll order cookies, track
deliveries, and more. You will receive eBudde
training that will make the season a snap. Here
are some quick reference facts on how to use
the eBudde system.
INITIAL ORDER
GETTING STARTED
Go to ebudde.LittleBrownie.com. Remember:
You can place initial orders from your mobile device with
When accessing eBudde™ for the eBudde Troop App Plus™. Video training and eBudde
the first time this season: help are built right in!
1. You will receive a welcome email with a LOGIN link.
2. C lick on the LOGIN link within the email. Initial Order Tab
3. On the PASSWORD screen, set up your new password 1. Click each girl’s name; go to bottom of screen, click in
and confirm. highlighted fields to begin entry.
4. At the PROFILE screen, enter the new password you 2. Press the Tab key to navigate fields and enter the girl’s
set up. Review/enter all additional information. total cookies order in packages by variety.
5. Select eBudde. 3. Click OK button to save change for girl.
4. Repeat for each girl.
eBudde tools are collected in tabs you’ll see at top 5. B OOTH – Click BOOTH at the bottom of screen,
of page. Click each tab to execute various tasks. click in the highlighted fields to begin entry. Press the
Tab key to enter in packages and variety number of
Contacts Tab cookies for booth sales. Click OK to save changes.
1. Review information; click EDIT to make any necessary 6. O THER – Click OTHER at the bottom of screen, click
changes. squares to begin entry. Press the Tab key to enter in
packages and variety number of cookies for booth
Settings Tab sales. Click OK to save changes.
1. Select the specific troop whose information you want 7. Review IMPORTED row quantities.
to edit from the list to the left of your screen. 8. SAVE the page.
2. E nter number of girls selling and registered; goal in 9. Carefully review the totals at the bottom; if correct
packages. click SUBMIT ORDER. Remember, you cannot change
3. Mark Opt-out rewards for additional profits. the Initial Order after it has been submitted. Contact
4. Enter banking information. your volunteer manager or the product sales staff to
5. Click UPDATE to accept all changes. make changes.
10. Click PRINTABLE VERSION to print a copy for
Girls Tab* your records.
1. Enter girls’ names, GSUSA ID, and grade. Click the
check box for registered girls, enter t-shirt size, and
sales goal in packages.
2. Click UPDATE to accept all changes.
*GSMIDTN will upload the 2019-2020 membership database for
registered girls with your troop. We will not delete any girls for statistical
purposes. If you add any new girls contact ProductPrograms@gsmidtn.
org.
22EBUDDETM
FINGERTIP FACTS
INITIAL ORDER (continued) Rewards Tab
Delivery Tab 1. Click FILL OUT next to Final Reward Order.
1. Review and enter delivery information. 2. Click on individual girls’ names to review Girl Reward
Orders and click SUBMIT GIRL ORDER.
2. Select time slot, if applicable.
3. Enter or review total rewards earned.
4. Click SUBMIT MY INFO.
4. Click SUBMIT to submit your order.
3. Click PRINT to print out a confirmation form.
Rewards Tab Reports Tab
1. Need additional information on cupboard location and
1. Click FILL OUT next to Initial Rewards Order.
hours? Click Reports Tab and run Cupboards report.
2. Click on individual girls’ names to review Girl Reward
Orders and click SUBMIT GIRL ORDER, if applicable.
3. Enter or review total rewards earned.
Transactions Tab
1. Click ADD A TRANSACTION.
4. Click SUBMIT REWARD ORDER to submit your total order.
2. Enter troop-to-troop transactions.
3. Enter pending order to the cupboards.
BOOTH SALES 4. Click SAVE to save your information.
Council Sites
1. Select COUNCIL SALES from the dropdown list. Payment Tab
2. Find booth sales you would like to sign up for and select 1. Click ADD A PAYMENT at the top of page. Press the Tab
date and time. key to navigate through packages, press the Enter key to
3. Click time slot and click SUBMIT. save changes.
2. Enter Bank, Date, Transaction Reference Number, and
Troop Requests Amount of payment. (use decimal points: e.g. 157.50)
1. Select MY SALES from the dropdown list.
2. Click ADD A LOCATION. GOC Org. Tab
3. Fill in location site information, date, and time range. 1. Enter in troop Girl Scouts® Gift of Caring™ organization(s)
4. Click ADD. Request will be pending until approved information.
or denied.
Sales Report Tab
REMEMBER: 1. Review final package numbers.
Please keep Booth Scheduler in eBudde™ up to date with 2. Review your receipts.
your group’s times and dates. This data powers Girl Scouts® 3. Review your Gift of Caring.
Cookie Locator™ and allows customers to find you.
FINAL ORDER Need a Little More Help?
Be sure to check out our eBudde™ Microburst Training
Girl Orders Tab videos on YouTube. Visit us at www.youtube.com/user/
1. Update Girl Orders to include all additional packages LittleBrownieBakers and click on the eBudde Microburst
sold and payments made. Training playlist for more helpful tips on how to get the most
2. Click SAVE. from the cookie season. And also check out the Help Center
for additional resources, including council information,
eBudde Help and links to Microburst training videos.
23QUICK GUIDE
GETTING STARTED
NAVIGATING FEATURES
Look for welcome email with
link and log in information to Dashboard Reports
eBudde.LittleBrownie.com On your troop’s default screen, you’ll Run three different reports from this tab:
• After your Service Unit Manager find important messages from your council/ • CUPBOARD REPORT shows a list of all
grants you access, you’ll receive service unit and links to tools and resources open cupboards and location/hours
a welcome email with a login link you’ll need throughout the season of operation
• Click the link and set up a new • DELIVERY STATION REPORT shows a
password, then click CONFIRM Contacts list of locations available for your troop
• At the profile screen, enter your Review contact info and click EDIT to to choose from for initial order pickup
new password make changes • COOKIE EXCHANGES REPORT shows
current offers of cookies available
Set up your troop Settings for exchange within the council
• Click the SETTINGS tab, then You can do several things under this tab:
EDIT SETTINGS • Edit troop info Sales Report
• Enter your troop’s package goal • Enter the number of girls selling Review all sales totals for the troop,
• Update the level of your troop and the troop’s package goals including:
if needed • Opt out of rewards for • Final package numbers
• Check OPT OUT OF REWARDS additional profits • Receipts
only if your troop is Cadette • Enter banking info • Girl Scouts® Gift of Caring donations
or above and wants to receive
additional proceeds in lieu of Girls Help Center
girl rewards Enter girls’ names, Girl Scout member ID Find additional information, including:
• Click UPDATE to save and grade. You can also register girls and • Council information
enter t-shirt size. • eBudde help
Adding users • Links to eBudde Microburst Training
• Click the SETTINGS tab, then Initial Order Videos with step-by-step instructions
EDIT SETTINGS Enter your troop’s initial order by girl,
• Enter email addresses of and order additional Girl Scout Cookies®
additional users at the bottom for booth sales.
of the page NOTE: Once orders are submitted here,
• Click UPDATE to save they cannot be changed. Carefully review
• eBudde will email the new user the totals before hitting SUBMIT ORDER
a link to sign inTHANK YOU FOR PURCHASING COOKIES! THANK YOU FOR PURCHASING COOKIES!
Troop Girl Troop Girl
Cookie Delivery Date Cookie Delivery Date
Contact Contact
THANK YOU FOR PURCHASING COOKIES! THANK YOU FOR PURCHASING COOKIES!
Troop Girl Troop Girl
Cookie Delivery Date Cookie Delivery Date
Contact Contact
THANK YOU FOR PURCHASING COOKIES! THANK YOU FOR PURCHASING COOKIES!
Troop Girl Troop Girl
Cookie Delivery Date Cookie Delivery Date
Contact Contact
THANK YOU FOR PURCHASING COOKIES! THANK YOU FOR PURCHASING COOKIES!
Troop Girl Troop Girl
Cookie Delivery Date Cookie Delivery Date
Contact Contact
THANK YOU FOR PURCHASING COOKIES! THANK YOU FOR PURCHASING COOKIES!
Troop Girl Troop Girl
Cookie Delivery Date Cookie Delivery Date
Contact Contact
Per GSUSA Safety Guidelines, only list a Girl Scout's first name.
2526
+
2021 Cookie Rally
Cookie Request Form
Service units and troops must hold a Cookie Rally to purchase rally patches from the Cabin in advance for
girls attending the rally in order to receive “free” cookies. If the Service Unit has purchased a Pre-made
Easy Rally Kit, these items are already included in the kit and do not need to be purchased with this
form. (Refer to Super Kit Form)
Service units will receive 7 boxes of cookies (one of each variety at no charge) for every 40 girls (rally patches)* the service
unit purchases. Cookie Rally 2021 patches are $1.25 each.
No returns/refunds permitted. You must come to the Cabin to purchase patches first and then present this form to pick up
cookies at the Product Programs department. If your service unit has 40 or less total girls registered, the Product Programs
office will work with you on getting cookies for your Cookie Rally when you purchase the rally patches.
Our Cookie Rally will be held on:
_________________________
Event Coordinator:
Phone ( )
Email:_________________________
SU# Date
2020 Number of patches purchased
2019 Number of patches___________ purchased
# patches x .175 = boxes of cookies*
For Product Program office use only
Date patches and cookies picked up Total # of boxes of cookies received
(Signed) Person picking up order
27+
PATCHES ARE
Service units and troops must hold a Cookie Rally
Cabin Hours:
AVAILABLE girls attending the rally in order to receive “free”
By
EasyAppointment
Rally Kit, these items Only
are already included in
form. (Refer to Super Kit Form)
FOR PURCHASE Check gsmidtn.org/shop or
Service units will receive 7 boxes of cookies (one of each var
call (615) 460-0222
unit purchases. Cookie Rally 2021 patches are $1.25 each.
IN THE CABIN! for availability.
No returns/refunds permitted. You must come to the Cabin
cookies at the Product Programs department. If your service
office will work with you on getting cookies for your Cookie
Booth Sale Patch ▪ $1.25
Cookie Entrepreneur Patch ▪ $1.25
Cookie Techie Patch ▪ $1.25
Cookies on the Go Patch ▪ $1.25
Cookie Rally Patch ▪ $1.25
SU#
Volunteer Patch ▪ $1.25
2020 Number of patches pur
Cookie Entrepreneur Family Pin ▪ $3.00
2019 Number of patches___________ pu
# patches x .175 =
For Product Program office use only
Date patches and cookies picked up
Girl Scouts of Middle Tennessee Shop
4522 Granny White Pike, Nashville, TN 37204
(Signed) Person picking up order
Phone: (615) 460-0222 | Email: NashvilleShop@gsmidtn.org
28COOKIE COSTUME
RESERVATION FORM
SERVICE UNITS AND TROOPS may reserve a costume by completing this form and send
to kroder@gsmidtn.org. Please complete this reservation form well in advance to reserve
costumes. All costumes must be returned within three (3) days from pick- up date.
A LIMIT OF 2 CHARACTER COSTUMES MAY BE REQUESTED PER EVENT AND
SELECTION OF COOKIE VARIETY ON COSTUME WILL VARY UPON AVAILABILITY.
SERVICE UNIT # TROOP #
CONTACT NAME: POSITION
PHONE (CELL): _______________ (EMAIL)_______________________________________
DATE TO BE PICKED UP: DATE TO BE RETURNED:
EVENT/DATE TO BE USED:
If any costume is damaged to the point of not being able to be used, an automatic ACH bank
fee of $40 may apply per costume to your service unit or troop account.
If any costume is not returned on time, an automatic ACH fee of $20 may apply per costume
to your service unit or troop account.
COSTUMES MUST BE WASHED IN COOL WATER AND AIR DRIED UPON RETURN.
Signature: Date: 29Cookie Rally
Rewards
Reservation Form
SERVICE UNITS may reserve cookie rewards for their SERVICE UNIT COOKIE RALLY
by completing this form and submitting to kroder@gsmidtn.org.
ALL REWARDS MUST BE RETURNED WITHIN THREE (3) DAYS FROM PICK UPDATE
OR AN AUTOMATIC FEE MAY APPLY.
REWARDS WILL BE REVIEWED FOR MISSING AND/OR DAMAGED ITEMS UPON
RETURN. IF ANY DISCREPANCIES ARE NOTED, THE SERVICE UNIT MAY BE
CHARGED AN AUTOMATIC FEE.
An ACH fee of $50.00 may be applied directly if any requirements mentioned above
are not followed.
SERVICE UNIT # DATE
CONTACT NAME: ___________________________
GIRL SCOUT POSITION: ____________________________
PHONE: (CELL) (EMAIL ADDRESS) ______________________
COOKIE RALLY DATE:
DATE TO BE PICKED UP: DATE TO BE RETURNED:
Signature:_________________________________________ Date:__________
3031
COUNCIL GUIDELINES
TROOP GIFT OF CARING (TGOC)
TGOC is a physical package of cookies that your troop will deliver to the organization that they choose. You
must have the inventory in your possession. You will place the credit for the girl under the TGOC column on
eBudde. (Collect the money and set a package of cookies aside.)
To participate, girls first choose a charity. The girls should be able to clearly identify the charity and share why
their troop has chosen to donate to the organization. Troops will deliver inventory to the organization they
choose.
Once the girls have decided on the organization for their TGOC then follow these steps to record the
organization in eBudde:
• From the dashboard go to the “GOC Org” tab.
• Fill out all the fields with the organization's contact name, address, phone number, and email.
• Fill out how many packages was donated to the organization. (This can be updated anytime during the sale.)
Participation in the Gift of Caring program is easy and keeping track of which girls in your troop participate
is easy, too! There is a TGOC column in eBudde that allows the Troop Cookie Coordinator (TCC) to indicate the
number of TGOC packages donated for each girl.
The TCC will not need to enter which variety of cookie, simply enter the number of packages in the TGOC
column on the girl order tab. Troops should use their remaining inventory to fill these TGOC orders.
PLEASE NOTE: Troops will need to place a cookie cupboard order if they do not have enough extra cookies to
fulfill their TGOC cookie order.
These restrictions are for all Gift of Caring cookies restrictions on the use of the donated cookies:
1. T
he use of Donated Cookies does not allow recipient to sell, trade, barter, or otherwise transfer the donated
cookies for money, property, or services for the recipient nor can donated cookies be used for fundraisers,
raffles, or auctions or sold to retail stores, web sites, flea markets, or in any other manner.
2. C
onsider marking the package with a big X to prevent the package from reentering market circulation. It
may also help identify the donated goods, prevent fraudulent returns, and prevent resell.
3. R
ecipient may not ship or distribute the product internationally (exception HUGS).
4. C
onsider relationships with non-profits that will not be doling our entire cookie packages but rather using
single servings of the product to create meals, such as Meal on wheels.
5. C
onsider working with smaller non-profits that have a local impact to avoid reselling of product in other
jurisdictions.
6. C
onsider distributing widely your donated cookies to multiple recipients.
32COUNCIL GUIDELINES
HUGS FOR OUR SOLDIERS
HUGS is a virtual package of cookies that will be delivered by Armstrong to Fort Campbell, KY. Place the
credit for the girl under the HUGS column. (Collect the money and deposit amount.) You DO NOT need to
bring cookies to the council office!
The HUGS program encourages the girls to make a difference in their community to help their local
military personnel. Girl Scouts of Middle Tennessee Council and Armstrong will deliver ALL packages to the
men and women serving in the military at Fort Campbell, KY.
Follow these easy steps:
• Simply collect and deposit $3.50 for each package sold into your troop account.
• The troop cookie coordinator will not need to enter which variety of cookie, simply enter the number of
packages in the HUGS column on the girl order tab in eBudde.
Here are some examples of how to keep track of your HUGS sale at a cookie booth:
• When a customer wants to buy one for a soldier you can create a tally system at your booth location.
Have an empty package of cookies with holes on the package and popsicle sticks that are decorated to
place in holes for the sold packages of cookies. As a customer buys a HUGS package, place a popsicle
marker in the hole for that sale.
• Have a sign with a goal for HUGS and as each package is sold place a sticker in the picture to fill up the
area.
• Use a dry erase board with a picture of a boot and place magnetic yellow ribbons inside the picture of
the boot.
HUGS cookies are virtual cookies sold at a booth so no inventory is needed at the end of the booth sale.
The troop only needs to collect the money, place how many were sold beside the girls' name in the HUGS
column, and YOU'RE DONE.
You do not need to bring any cookies to the council office for the HUGS program. COUNCIL will order the
needed cookies and ARMSTRONG will deliver them to the location on Fort Campbell, KY.
If a troops wish to donate their leftover inventory of cookies to HUGS for our Soldiers they would use those
packages under the “TGOC” column. Be sure to fill out the “GOC Org” information on the dashboard for left-
over inventory. Then fill out the organization as: HUGS for Our Soldiers, 4522 Granny White Pike, Nashville,
TN 37204. Contact should be listed as Tracy Tudder, ttudder@gsmidtn.org, (615) 460-0202. Then enter how
many packages you will be delivering to the Nashville Service Center before March 13, 2021.
33COUNCIL GUIDELINES
ORDERING COOKIES
Troops must have their initial cookie order submitted at ebudde.littlebrownie.com by 10:00 a.m. CST on
January 18, 2021. Only cookies placed on initial order are guaranteed delivery to troops.
Cookies can only be ordered in FULL CASES.
For troops having one or more booth sales scheduled during the first week of sales, council recommends
ordering at least the following additional cookies: 6 cases of Thin Mints, Samoas, and Tagalongs; and 2
cases of Trefoils, Do-si-dos, Lemon-Ups, and S’mores. These can also be used to fulfill extra orders that
girls have taken after turning in their order card to you until the time they pick up their pre-orders.
Toffee-Tastic and S’mores are available to troops throughout the program!
COOKIES RECEIVED ON THE INITIAL TROOP COOKIE ORDER CANNOT BE TRANSFERRED. Doing so will
result in your troop forfeiting their additional troop proceeds.
TRANSFERS/COOKIE EXCHANGES
From more information on transfers and cookie exchanges, visit gsmidtn.org/cookies.
NEW! Download at gsmidtn.org/cookies!
Cookie Program
Family Meeting Guides
34COUNCIL GUIDELINES
RETURNS/LEFTOVERS
• Returns – There is a NO return policy on all cookies.
• Leftovers – Use for your Gift of Caring donation.
• Damaged – If the package is damaged (crushed package, sealed but empty package, unsealed package,
or returned by customer for any reason) or a customer is dissatisfied, the package can be exchanged at
the Product Programs office for a non-damaged package of the same variety.
BOOTH SALES
• Council Sponsored Booth Sites (Dunkin Donuts, Lebanon Outlet Mall, Rivergate Mall, Cool Springs Mall,
and JoAnn Fabrics) – These locations are set up by council. These are typically two hours per time slot
and set up location is determined by the merchant. These booths are available for sign up through the
booth scheduling system in eBudde. Check calendar for dates to sign up.
• Service Unit Booth Sites – These locations are solicited by the booth sale coordinator for your service
unit. Counties with multiple service units are encouraged to share the booth sale locations with other
troops in your area.
• Kroger Stores – The council will contact corporate for permission to sell cookies in front of their stores.
NO ONE is to contact the managers of the stores. All communication with Kroger is to be
handled by council.
• Walmart stores have a national contract with GSUSA. However, individual service units will arrange dates
and times with their local Walmart stores using the contract provided on the eBudde Help Center.
• Troops having a personal relationship with a small business may not set up a booth site without the
permission of the service unit cookie coordinator. Troops may not go out of their service unit jurisdiction
without the permission of their service unit cookie coordinator. Troops violating these rules may result
in troop forfeiting any additional troop cookie proceeds.
Troops DO NOT SOLICIT locations that are listed on the eBudde booth scheduler or that are being
contacted by your service unit.
For instructions on how to get approval for a site not listed on eBudde and through your service unit,
refer to the eBudde Help Center > From the Council > Troop Additional Booth Site Request.
GIRL/ADULT REQUIREMENTS
• A minimum of two adults and two girls are required at all booth sale sites.
• A maximum of four girls plus two adults at any one time.
• Girls need to be present at all cookie booth sales! No exceptions!!
• Only Individual Registered Girls may do a booth sale with one girl and two adults present. Home
Schooled girls may sell during the day with one girl and two adults present.
35COUNCIL GUIDELINES
MONEY HANDLING
• Accepting Credit Cards at Booth Sales – Troops may take credit card payments at booth sales. It is the
troop’s responsibility to make these arrangements. PLEASE NOTE: As council has no agreement with a
credit card agency for accepting payments for cookies, troops are individually responsible for all fees and
charges associated with the credit card processors. Fees may not be passed on to customers by increasing
the per package price of cookies. The price of cookies must not exceed $4.00 per package (or $5.50 per
package for S’mores and Toffee-Tastic).
• Check Acceptance Policy – For your troop’s safety, we recommend that you do not accept checks from girl’s
customers. However, if the troop allows, we suggest that you require parents to deposit those customer
checks into their personal account and write their own personal check to the troop or give you a money
order, cashier’s check, or cash.
• Paying Council for Troop Cookies – All Product Program monies (cookie payments) will be collected from
troops via Automatic Clearing House (ACH) debit. Troop bank account information submitted will be used
by Girl Scouts of Middle Tennessee (GSMIDTN) to electronically debit troop cookie money due to council on
February 12, 2021 and March 19, 2021.
» Submit troop ACH bank information to council no later than December 10, 2020.
» Troops must notify the Product Programs Department of any changes to their bank information during
and after the sale.
» Troops will deposit all cookie funds into their troop bank account promptly and frequently.
» Troop bank account must be a Girl Scout troop account.
» The troop will be emailed one week in advance to showing the amount that will be debited from
the troop checking account for cookie payment due.
» Troop money must be available in the troop bank account (checks cleared) by February 9, 2021.
GSMIDTN will debit troop bank account $1.50 per package ordered on initial order on February 12, 2021.
» GSMIDTN will debit troop bank account the balance remaining due for all cookies received on
March 19, 2021.
» Troops not having sufficient funds in account on February 12, 2021 and/or March 19, 2021 forfeit
any additional troop proceeds the troop may have earned.
» Troop authorizes GSMIDTN to repeat any debit that fails for any reason.
» Bank NSF charges ($35) will be added to the troop debt for each ACH rejection.
Girl Scouts of Middle Tennessee takes misuse of troop/group funds extremely serious. If personal use
of troop/group monies occurs, GSMIDTN will begin collection procedures, taking legal action as necessary.
Volunteers who misuse funds for which they are responsible will be released from all positions with GSMIDTN.
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