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COVID-19 Australia: Travel Monitor - Summary provided by Strategic Development and Research - Tourism and Events ...
COVID-19 Australia: Travel Monitor
Information provided by YouGov
Week of 2 July, 2020

Summary provided by Strategic Development and Research
Methodology
       •    The COVID-19 Australia Travel Monitor is a syndicated online survey conducted by YouGov
            that tracks a variety of attitudes, changes in behaviour and future destinations/ behaviours as a result of
            the crisis.
       •    A total of n=1,000 surveys are conducted weekly with a nationally representative sample
            of Australians.
       •    The first wave of the research ran from the week commencing 7 May to the week commencing 25 June
            to track changes in these measures over time, as the crisis develops and restrictions change. The
            second wave began on 2 July, with a slightly updated questionnaire and will run until late August.
            Please note: there were some questionnaire changes between waves, we have noted these where
            applicable and moved Wave 1 results to an Appendix.
       •    The following slides are a summary of some of the most important data points, but there is also the
            ability to interrogate the data set for more bespoke queries.
       •    When Queensland results showed a meaningful difference to the total results, or we see strong
            generational differences, we have provided a call-out in yellow on the right hand side of the chart.

Source: YouGov Covid-19 Australia Travel Monitor
Top line summary
•   At the beginning of July (week of 2nd July), around two in ten Australians indicate they already have, or will be,
    planning/booking their next domestic trip prior to August 2020.

•   There is a strong focus on intrastate travel, with short-term intentions for intrastate trips outpacing interstate by
    over 2x. Intrastate outpaces interstate across all time horizons, but the margin is narrowed at the “within next 12 months” category,
    which indicates the expectation that interstate travel will be more likely by that stage.

•   International trips is a quite different picture. Fewer than two in ten Australians have, or plan to, book personal
    international trips before November 2020 and only 1 in 10 think that they will actually go on an international trip before
    November.

•   Post COVID-19, the early data indicated that there will be fewer domestic or overseas holiday/trip bookings
    through retail and online travel agents, with greater numbers indicating they will be less likely to book through these channels
    than those more likely to use them. This may reflect uncertainty in cancellation/re-booking policies, which the strong majority of
    Australians will be looking for in the future. In recent weeks, we’ve also observed a growing number of Australians
    saying they will also be “less likely” to book with the airlines and hotels/resorts.

•   The vast majority of Australians support states/territories implementing temporary border closures, with nearly two-
    thirds “strongly supporting.” Queenslanders are more likely than NSW/VIC residents to support temporary border closures.

•   The proportion of Australians who would feel comfortable immediately taking part in a range of tourism activities has
    shown some variability over time. After trending upwards last week, the w/c 2nd July saw a dip in comfort levels, which
    may reflect perceptions of a worsening situation with COVID-19 cases in Victoria.
Top line summary, continued
•   Australians report that, of the states/territories, they are most likely to visit NSW/ACT post COVID-19, with
    Queensland in a close second spot. Victoria is in a distant third position, which is likely a result of perceptions of a worsening
    COVID-19 situation in that state.
•   Nearly two-thirds (62%) of Queenslanders indicate they would like to holiday in Queensland once restrictions
    eased.

•   Generally younger generations (Generation Z and Millennials) appear more comfortable than average to plan/book and
    want to take trips earlier than older generations (Baby Boomers and the Silent Generation).

    • Older generations are less likely to feel comfortable on ocean cruises in the future. They are also are less likely to
       indicate a desire to visit Melbourne following the increase in cases there.

    • Gold Coast and Brisbane has stronger than average levels of intention to visit amongst Millennials
       (1981-1996). Millennials and Generation Z are also more likely to intend to visit Melbourne and Sydney.
Length of travel delay – Domestic (Wave 2)
   At the start of Wave 2, around two in ten indicate they have, or will be planning/booking their next domestic trip prior to August 2020. There is still
   uncertainty in the market, with over one third of Australians either not sure of when they’ll next book/go on their next domestic trip, or feeling negative about prospects
   of domestic travel at all.
   Book/plan personal domestic trips of any type
                I've already done this                 July - August 2020               September - November 2020        December 2020 - February 2021
 40%            Net: March 2021 onwards                Don't know                       Never                                                                    In general, older
                                                                                                                                                             generations were more
 30%                                                                                                                                                           likely than younger
                  21%                                                                                                                                        generations to indicate
 20%                18%                                                                                                                                         they “don’t know”
              15%
                15%                                                                                                                                           when they will book/
          11%
            10%        11%                                                                                                                                     their next domestic
 10%                                                                                                                                                                    trip.

   0%
                  2nd July                 9th July       16th July         23rd July       30th July       6th August       13th August       20th August

 Actually go on personal domestic trips of any type
           I've already done this                     July - August 2020                September - November 2020        December 2020 - February 2021
 40%
           Net: March 2021 onwards                    Don't know                        Never
 30%                  25%
                        21%
 20%            16%
              12%            11%
             8%
 10%       6%

   0%
                  2nd July                 9th July       16th July         23rd July       30th July       6th August       13th August       20th August
      Q: Approximately when do you think the coronavirus (COVID-19) pandemic will subside in Australia enough so that you will personally start
      doing each of the following?

Source: YouGov Covid-19 Australia Travel Monitor
Likelihood to take Intra/Interstate trip
   As of w/c 2nd July, around three in ten indicate they will be taking a holiday or trip in their own state within the next three months (over 2x the
   proportion who will take an interstate trip). Intrastate outpaces interstate across all time horizons, but the margin is narrowed at the “within next 12 months”
   category, which indicates the expectation that interstate travel will be more likely by that stage.
   Take a holiday or trip in your OWN state

 100%                                         Next 3 months                     Next 5 months                        Next 12 months                             In this wave,
                                                                                                                                                             Queenslanders are
   80%                                                                                                                                                      more likely than the
                             62%                                                                                                                            average to intend an
   60%                                                                                                                                                      intrastate trip in the
                     45%
                                                                                                                                                               next 3 months.
   40%         32%

   20%

    0%
                    2nd July                9th July           16th July    23rd July           30th July    6th August        13th August    20th August

 Take a holiday or trip in ANOTHER state

100%                                        Next 3 months                      Next 5 months                       Next 12 months

 80%

 60%                      51%

 40%                28%
 20%          14%

   0%
                  2nd July                 9th July           16th July    23rd July           30th July    6th August        13th August    20th August

      Q: Approximately when, if at all, do you intend to do each of the following?

Source: YouGov Covid-19 Australia Travel Monitor
Length of travel delay – International (Wave 2)
   At the start of Wave 2, uncertainty around international (outbound) travel remains high. Fewer than 2 in 10 Australians have, or plan to, book personal
   international trips before November 2020 and only 1 in 10 will actually go on an international trip before November.

   Book/plan personal international trips of any type
                I've already done this                 July - August 2020               September - November 2020        December 2020 - February 2021
 50%            Net: March 2021 onwards                Don't know                       Never                                                                  Generation Z (1997 -
                                                                                                                                                               2009) and Millennials
 40%                                                                                                                                                        (1981 - 1996) were more
                      31%                                                                                                                                     likely than the total to
 30%                                                                                                                                                            indicate they would
                         20%                                                                                                                                book/plan and actually go
 20%                       17%
                   15%                                                                                                                                       on an international trip
                                                                                                                                                              before February 2021.
 10%       6%4%7%

   0%
                  2nd July                 9th July       16th July         23rd July       30th July       6th August       13th August      20th August

 Actually go on personal international trips of any type
           I've already done this                     July - August 2020                September - November 2020        December 2020 - February 2021
 50%
           Net: March 2021 onwards                    Don't know                        Never
                      38%
 40%                                                                                                                                                      Older generations were
                                                                                                                                                         more likely to indicate they
 30%                     24%                                                                                                                              ‘don’t know’ when they
                                                                                                                                                         would book/plan or go on
 20%                         17%
                                                                                                                                                          their next international
                10%
                                                                                                                                                                     trip.
 10%           5%
           2%3%
   0%
                  2nd July                 9th July       16th July         23rd July       30th July       6th August       13th August      20th August
      Q: Approximately when do you think the coronavirus (COVID-19) pandemic will subside in Australia enough so that you will personally start
      doing each of the following?

Source: YouGov Covid-19 Australia Travel Monitor
Support for border closures
   The vast majority of Australians support states/territories implementing temporary border closures, with nearly two-thirds
   “strongly supporting.”

    Support for border closures: week commencing 2nd July
                                                                                                                                            Queenslanders are significantly more
     100%
                                                                                                                                         likely than those in NSW/VIC to “strongly”
                                                                                                                Strongly Support
       90%                                                                                                                                         support border closures.

       80%                                                                                                      Slightly Support        While all generations are likely to support,
                                                                                                                                         Gen X and Baby Boomers show higher
       70%                                                                                                                                levels of opposition compared to the
                      63%
                                                                                                                Slightly Oppose                     other generations.
       60%

       50%
                                                                                                                Strongly Oppose
       40%

       30%                                                                                                      Don't Know
                      24%
       20%

       10%             5%
                       5%
        0%
                     2nd July             9th July   16th July   23rd July     30th July      6th August     13th August       20th August

       Q: As part of the restrictions implemented in Australia due to COVID-19, several States and Territories have introduced temporary border
       closures. Based on your knowledge of these restrictions as of today, do you support or oppose States and Territories keeping their borders
       closed?

Source: YouGov Covid-19 Australia Travel Monitor
Change in booking sources
   Post COVID-19, there is an indication there will be fewer domestic or overseas holiday/trip bookings through retail and online travel agents, with
   greater numbers indicating they will be less likely to book through these channels than those more likely to use them. However, in recent weeks, we’ve also
   observed a growing number of Australians saying they will also be “less likely” to book with the airlines and hotels/resorts. This may reflect
   uncertainty in refund terms.
   Airlines (e.g. Qantas, Virgin, JetStar etc.)                                                      Hotels/resorts
                More likely          Less likely      No change        Don't know                             More likely       Less likely      No change          Don't know
  80%                                                                                               80%
  60%                                                                                               60%
            48%        50%       49%        51%      47%   47%                 46%                         48%      50%      50%      50%      47%      48%        47%     46%       48%
  40%                                                                 46%                48%        40%
                                                                                                    20%
  20%                                                                                                       24% 20% 21% 21% 22% 22% 18% 24% 19%
            24%        23%       24%        22%      24%   25%        23%      24%       19%         0%
    0%                                                                                                     -20% -18% -21% -19% -20% -20% -24% -21% -24%
                                                                                                    -20%
            -19% -16% -18% -18% -18% -18% -21% -20% -25%                                                    -8% -11% -9%   -9% -12% -10% -11% -9% -8%
 -20%        -8% -11% -8% -10% -11% -10% -10% -10% -8%                                              -40%
 -40%                                                                                               -60%
            7th May 14th May 21st May 28th May 4th June 11th June     18th    25th June 2nd July           7th May 14th May 21st May 28th May 4th June 11th June   18th   25th June 2nd July
                                                                      June                                                                                         June

     Online Travel Agencies (e.g. Booking.com, Expedia, Agoda etc.)                                  Travel agents (e.g. Travellers Choice, STA Travel etc.)
                  More likely          Less likely     No change        Don't know                            More likely       Less likely      No change          Don't know
    80%                                                                                             80%
    60%                                                                                             60%
    40%       44%        51%       49%       48%     46%   47%        47%        47%      47%       40%
                                                                                                                    46%      46%      47%      46%      48%        47%     45%       46%
                                                                                                           42%
    20%                                                                                             20%
     0%       14%  13% 13% 14% 15% 16% 14% 18% 13%                                                   0%    12%  10% 11% 12% 13% 11% 11% 14% 11%
   -20%      -33% -25% -28% -27% -26% -25% -27% -25% -30%                                           -20%   -37% -30% -32% -30% -29% -30% -30% -30% -32%
   -40%       -9% -11% -11% -11% -12% -12% -11% -10% -10%                                           -40%   -10% -14% -11% -12% -13% -11% -12% -11% -11%
   -60%                                                                                             -60%
              7th May 14th May 21st May 28th May 4th June 11th June    18th    25th June 2nd July          7th May 14th May 21st May 28th May 4th June 11th June   18th   25th June 2nd July
                                                                       June                                                                                        June
      Q: Still imagining you were looking to book a domestic or overseas holiday/ trip (e.g. flights, accommodation etc.)...How much more
      or less likely would you be to book directly with the following as a result of COVID-19?

Source: YouGov Covid-19 Australia Travel Monitor
Travel attitudes
   Consistently over the course of the research, the three statements with highest levels of agreement are: (1) a hesitation around cruise, (2) the desire for flexible
   booking options and (3) the belief that any Christmas holiday will be a domestic one. The proportion indicating they will stick to car travel for the rest of the year
   continues to trend upwards. This week we also observe a slight uptick in agreement with “I’ll not be taking a holiday this year, it’s not worth the risk” –
   we will monitor this over time.
 % Agree shown (Agree and Strongly agree NET)
100%
                                                                                                                                                                                     Baby Boomers (1946-
                                                                                                                    I will be looking for flexible booking options                   64) were less likely to
  90%                                                                                                               next time I travel, 84%                                          agree ‘The more I stay
                                                                                                                     I will avoid cruises, 83%                                       home the more I want
                                                                                                                                                                                       to get out and do
                                                                                                                  I will only holiday within Australia this year/ for Christmas, 81%      something’.
  80%
                                                                                                                                    I will stick to car travel for the rest of this
                                                                                                                                    year, I'm not going to plan any flights, 79%       Younger generations
  70%                                                                                                                                                                                  are more likely than
                                                                                                                                   I'll not be taking a holiday this year, it's not    older to have sought
                                                                                                                                                 worth the risk, 66%                  information about the
                                                                                                                                                                                           sanitation of
  60%                                                                                                                              Once any government bans or guidelines
                                                                                                                                                                                          hotels/planes.
                                                                                                                                   are lifted, I'll be ready to go back to my
                                                                                                                                    normal travel and holiday habits, 57%
                                                                                                                                                                                      Baby Boomers (1946-
  50%                                                                                                                              Now is a great time to get a travel deal due to      64) and the Silent
                                                                                                                                   COVID-19, 48%
                                                                                                                                                                                        Generation (1918 -
                                                                                                                                    I have sought information about the               1945) were more likely
  40%                                                                                                                                                                                 to agree that they will
                                                                                                                                    sanitation of hotels or planes since the
                                                                                                                                    COVID-19 breakout, 45%                             stick to car travel for
                                                                                                                                                                                       the rest of the year.
  30%

  20%
               7th May          14th May           21st May   28th May   4th June   11th June   18th June   25th June        2nd July

 Q: To what extent do you agree or disagree with the following statements?

Source: YouGov Covid-19 Australia Travel Monitor
Travel attitudes (added Wave 2)
   The strong majority of Australians agree that taking domestic holidays is “essential” to rebuilding our economy. Australians are also largely in agreement
   with safety measures such as mandatory face masks for air travel, and empty seats between passengers.

 % Agree shown (Agree and Strongly agree NET)
100%

  90%                                 Taking domestic holidays is essential to rebuilding our economy, 84%

                                    Wearing face masks when travelling on planes should be                                                 Older generations (Baby
  80%                                                 mandatory, 81%                                                                       Boomers and Silent Gen)
                                                                                                                                           were particularly likely to
                                   Airlines should leave empty seats between passengers for social                                        agree that taking domestic
  70%                                         distancing, even if it increases airfares, 80%                                                holidays is essential to
                                                                                                                                           rebuilding the economy.

  60%                                                                                                                                     Younger generations (Gen Z
                                                                                                                                            and Millennials) reported
                                                                                                                                           higher levels of agreement
  50%                                                                                                                                    regarding mandatory wearing
                                                                                                                                           of face masks for air travel
                                                                                                                                          than did older generations.
  40%

  30%

  20%
                2nd July            9th July       16th July     23rd July      30th July     6th August     13th August   20th August

 Q: To what extent do you agree or disagree with the following statements?

Source: YouGov Covid-19 Australia Travel Monitor
Post COVID-19 domestic travel destinations
   Interestingly when respondents were asked where they would most like to travel to once travel restrictions lift, Queensland topped the list.
   However, there have been some notable changes to trend this wave, likely due to a change in question wording. When
   respondents are asked where they intend to travel to in the next 12 months, we see a slight drop for Queensland, whereas NSW/ACT remains
   unchanged. Queensland and NSW/ACT are far in the lead as travel destinations as of 2nd of July, with Victoria seeing double digit increases in
   COVID-19 cases since 17 June. Just over a fifth (22%) don’t intend to travel to any state in the next 12 months.

 Destination most like to/intend to visit after COVID-19 restrictions lifted: NET
                                                                                                                  Change in wording,
 50%                                                                                                              from “most like to” to
                                                                                                                  “intend” to
                                      45%                        44%           44%
 45%                                                                                                                                       NSW/ ACT           In particular, Queensland
                                                                                             43%            44%                                            residents are even more likely
                                                        42%                                                                                VIC
 40%                 41%                                                                                                                                    to indicate they would intend
                                                                                                                                           QLD               to visit Queensland (62%).
                                                                                                                            37%
 35%                                                                                                                                       SA              They are less likely to indicate
                                                                                                                                           WA                   they would like to visit
 30%                                                                                                                                                              Victoria, SA, or WA.
                                                                                                                                           TAS
 25%                                                                                                                                       NT              Gen X (1965-80) and older are
 20%
                                                                                                                                           None of these   less likely than the average to
                                                                                                                                                                   want to visit VIC.
 15%
                                                                                                                                                           Millennials (1981 - 1996) are
 10%                                                                                                                                                           more likely than other
                                                                                                                                                           generations to intend to visit
   5%                                                                                                                                                       NSW/ACT, QLD, and VIC.

   0%
               14th May             21st May       28th May   4th June   11th June     18th June      25th June      2nd July

WAVE 1 Q: If you were looking to book a domestic holiday/trip away once COVID-19 restrictions are lifted, where would you most like to travel to?
WAVE 2 Q: Which, if any, of the following Australian destinations do you intend to travel to in the next 12 months ? Please select all that apply.

Source: YouGov Covid-19 Australia Travel Monitor
Post COVID-19 domestic travel destinations (Wave 2)
   As of the first week of the second wave (w/c 2nd July), Queensland destinations make up 3 of the top 5 destinations that
   Australians intend to visit. Sydney is the destination that respondents were most likely to select, followed by Gold Coast and (surprisingly,
   given current case counts), Melbourne.

   Destination intend to visit after COVID-19 restrictions lifted
   Post-COVID travel destinations                                                 2nd July   9th July   16th July   23rd July   30th July   6th August    13th August 20th August
   Sydney                                                                          21%           -          -           -           -            -             -            -
   Gold Coast                                                                      19%           -          -           -           -            -             -            -
   Melbourne                                                                       16%           -          -           -           -            -             -            -
   Brisbane                                                                        15%           -          -           -           -            -             -            -
   Sunshine Coast                                                                  13%           -          -           -           -            -   Queensland-     residents
                                                                                                                                                                            - were significantly
   Regional NSW (e.g. Hunter Valley, Snowy Mountains)                              13%           -          -           -           -            -    more likely
                                                                                                                                                               -    to indicate
                                                                                                                                                                            -   that they would
   Byron Bay/ North Coast NSW                                                      13%           -          -           -           -            -   like to visit all Queensland destinations.
                                                                                                                                                               -            -
   Other Tasmania (e.g. Port Arthur, Cradle Mountain, Bruny Island)                12%           -          -           -           -            -    They were-    also more
                                                                                                                                                                            - likely than other
   Far North Queensland (e.g. Cairns, Great Barrier Reef)                          12%           -          -           -           -            -             -
                                                                                                                                                        states (VIC, SA, WA)-
                                                                                                                                                                                 to visit Byron
   Perth                                                                           11%           -          -           -           -            -             -            -
   South Coast NSW (e.g. Bateman's Bay, Bermagui)                                  10%           -          -           -           -            -             -
                                                                                                                                                                Bay/North Coast
                                                                                                                                                                            -
                                                                                                                                                                                   NSW.
   Hobart                                                                          10%           -          -           -           -            -             -            -
   Other Vic (e.g. Grampians, Great Ocean Road)                                    10%           -          -           -           -            - Older generations
                                                                                                                                                               -           (Gen
                                                                                                                                                                            -    X (1965 - 1980)
   Other WA (e.g. the Kimberley, Margaret River, Ningaloo Reef)                    10%           -          -           -           -            - and older)  - are less likely
                                                                                                                                                                            -     to indicate they
   Adelaide                                                                         9%           -          -           -           -            -      would- visit Melbourne
                                                                                                                                                                            -     compared to
   Canberra/ ACT                                                                    9%           -          -           -           -            -             - younger generations.
                                                                                                                                                                            -
   Darwin                                                                           8%           -          -           -           -            -             -            -
   Other SA (e.g. Kangaroo Island, Barossa Valley, Lake Eyre)                       8%           -          -           -           -            -             -            -
                                                                                                                                                      Millennials (1981-96) were more likely
   Other Qld (e.g. Fraser Island, Betoota, Rockhampton)                             6%           -          -           -           -            -             -            -
   Northern NT/ Top End (e.g. Kakadu, Arnhem Land)                                  6%           -          -           -           -            - than other  - generations-   to intend to visit
   Central Aus/Red Centre (e.g. Alice Springs, Uluru)                               6%           -          -           -           -            -            Brisbane
                                                                                                                                                               -         and- Gold  Coast.
   Norfolk Island                                                                   4%           -          -           -           -            -             -            -
   Other                                                                            3%           -          -           -           -            -             -            -
   None of these - I only intend to travel internationally outside of Australia     3%           -          -           -           -            -             -            -
   None of these - I do not intend to travel anywhere                              20%           -          -           -           -            -             -            -

Q: Which, if any, of the following Australian destinations do you intend to travel to in the next 12 months ? Please select all that apply.

Source: YouGov Covid-19 Australia Travel Monitor
Pacific travel bubble
   While the majority of Australians are not currently planning on taking an international trip in the near future, if a Pacific travel bubble were to be
   established, just over a third indicate they intend to visit New Zealand. A quarter indicated they would only travel in Australia if a Pacific bubble was established, while a
   fifth would not travel at all.
                                                                                              Baby Boomers (1946 - 1964) and the Silent Generation (1918 - 1945) are more
    Pacific travel bubble destination most likely to visit                                        likely than the total to indicate they would only like to travel in Australia.

 70%                                                                                                       Younger generations are more likely than the total to want to visit Fiji.

                                                                                                                          Change in wording, from “most like to” to “intend” to
 60%
                                             53%                                                                                                                New Zealand
           52%                                                                                52%
                                                                       50%
 50%                                                                                                                                                            I would only like to travel inside Australia

                                                                                                                                                                Fiji
 40%
                                                                                                                           36%
                                                                                                                                                                Other Pacific Islands

 30%                                                                                                                                                            Vanuatu
                                                                                                                              26%
                22%                                                     22%
                 20%                               20%
                                                     20%                  21%                    21%                                                            Cook Islands
                                                                                                   19%
                                                                                                     19%                                            20%
 20%                17%                                17%                   16%
                                                                                                                                 13%                            New Caledonia
                        12%                              12%                    11%                      12% 11%                   12%
                          10%
                            10%                             9%9%8%9%              10%9% 9%                 10%
 10%                           8%7%                                                    8%                       8%8%                    8%7% 7%                 I would only like to travel internationally
                                                                                                                                            7%
                                                                                                                                                                outside of the trans-Tasman bubble
                                                                                                                                                                None of these - I would not like to travel
   0%                                                                                                                                                           anywhere
                      4th June                         11th June             18th June                 25th June                     2nd July

WAVE 1 Q: If a trans-Tasman 'travel bubble' were established, and residents of Australia, New Zealand, and the Pacific Islands were able to travel between countries
without needing to quarantine, where would you most like to travel to?
WAVE 2 Q: If a trans-Tasman 'travel bubble' were established, and residents of Australia, New Zealand, and the Pacific Islands were able to travel between countries
without needing to quarantine, which, if any, of the following countries would you intend to travel to in the next 12 months if this agreement was reached?

Source: YouGov Covid-19 Australia Travel Monitor
Change in behaviour after “all clear”
   Once given the “ok”, Australians are by and large ready to rent a car, travel by train, spend a night in a hotel/resort inn, and to
   fly commercially within Australia. They start to be more trepidatious about private rentals, international air travel, and river/ocean cruises.

   Travel behaviour once in the “all clear”: week commencing 2nd July

   100%
                                                                                                                                         10%             6%
                                                                                                                        15%                                          I would feel comfortable doing this
    90%                                                                                21%              20%                                                          immediately
                                                     28%              26%                                                                               11%
                   30%                29%
    80%                                                                                                                                  20%                         I would still do this in the future, but might
                                                                                                                                                                     wait a few months
    70%                                                                                                                 31%                             23%
                                                                                                        29%
    60%                                                                                                                                                              I would wait up to a full year to do this
                   24%                                                35%              37%
                                                     38%                                                                                 28%
                                      36%
    50%                                                                                                                                                 18%
                                                                                                                                                                     I would never do this again
    40%                                                                                                 23%
                   16%                                                                                                                   8%
                                                                                                                        40%
    30%                                                               23%                                                                                            Not applicable – I've never done this and
                   6%                                                                  32%                                                                           never would have in the future, unrelated to
                                      23%                                                               5%
    20%                                              26%                                                                                                             COVID-19
                                                                      6%
    10%                                4%             3%                                                                 5%
                                                                                       3%
      0%
                Rent a car       Travel by train Spend a night(s) Travel by bus/        Fly on     Spend a night(s)     Fly on        Take a river   Take an ocean
                                                  at hotel, resort   shuttle        commercial       at a private     commercial        cruise           cruise
                                                      or inn                       airlines within rental property      airlines
                                                                                      Australia                     internationally

       Q: Now please imagine that the COVID-19 virus has diminished to the point where governments and health organisations have given everyone
       an 'all clear' to resume traveling, and any confinement you are under is lifted. How would you feel about/ act on each of the following types of
       trips/ methods of travel?

Source: YouGov Covid-19 Australia Travel Monitor
Change in behaviour after “all clear,” trended
   The proportion of Australians who would feel comfortable immediately taking part in a range of tourism activities has shown some
   variability over time. After trending upwards last week, the w/c 2nd July saw a dip in comfort levels, which may reflect perceptions of a
   worsening situation with COVID-19 cases in Victoria.

    % I would feel comfortable doing this immediately                                                                                                                    Rent a car

   40%
                                                                                                                                                                         Spend a night(s) at hotel,
                                                                                                                                                                         resort or inn
   35%
                                                                                                                                                                         Spend a night(s) at a
                                                                                                                                                                         private rental property
   30%                                                                                                                                                                   (e.g. Airbnb)
                                                                                                                                                                         Fly on commercial airlines
                                                                                                                                                                         within Australia
   25%
                                                                                                                                                                         Fly on commercial airlines
                                                                                                                                                                         internationally
   20%
                                                                                                                                                                         Travel by train

   15%
                                                                                                                                                                         Travel by bus/ shuttle

   10%
                                                                                                                                                                         Take an ocean cruise

    5%
                                                                                                                                                                         Take a river cruise

    0%
                 7th May             14th May      21st May        28th May          4th June         11th June         18th June         25th June         2nd July

     Q: Now please imagine that the COVID-19 virus has diminished to the point where governments and health organisations have given everyone an 'all clear' to resume
     traveling, and any confinement you are under is lifted. How would you feel about/ act on each of the following types of trips/ methods of travel?

Source: YouGov Covid-19 Australia Travel Monitor
Net change in accommodation type
   In general, the most common response to likelihood to stay at various accommodation types is “no change”, however there has
   been a net negative swing for cruise ships. Camping/Caravan and Serviced Apartments are more likely than other accommodation types to be
   unaffected or positively affected by COVID-19.

   % (More likely to stay + Unchanged) – Less likely to stay                                                                     Baby Boomers (1946 - 1964) and the Silent
                                                                                                                                Generation (1918 - 1945) are less likely to stay
                                                                                                                                  on a cruise ship as a result of COVID-19.

                                                                                                                                           Camping, Caravan or Camper
   70%

                                                                                                                                           Serviced Apartment

                                                                                                                                           Hotels

   20%                                                                                                                                     Bed and Breakfast or Inns

                                                                                                                                           Holiday rental
                 2nd July             9th July     16th July   23rd July   30th July      6th August     13th August    20th August

                                                                                                                                           Cruise ship

  -30%

     Q: As a result of COVID-19, to what extent are you more or less likely to stay at each of the following types of accommodation?

Source: YouGov Covid-19 Australia Travel Monitor
Willingness to pay more
    Nearly 4 in 10 Australians are prepared to pay something more for flights, hotels/accommodation, and entertainment than they
    would have prior to COVID-19. Interestingly, this is trending gently upwards with time.

   % Willing to pay more for each item (NET)                                                                                                         Millennials (1981 - 1996) are
   50%
                                                                                                                                                    more likely than the average to
                                                                                                                                                        indicate they would pay
   45%                                                                                                                                             something more this wave, while
                                                                                                                                                   Baby Boomers (1946 - 1964) are
   40%                                                                                                                              40%                        less likely.
                                                                                                                                    39%
                                                                                                                                    37%
   35%
                                                                                                                                                Flights
   30%                                                                                                                              30%
                                                                                                                                                 Hotels/ accommodation
   25%
                                                                                                                                                Car rental
   20%
                                                                                                                                                Entertainment
   15%

   10%

    5%

    0%
                7th May           14th May         21st May   28th May   4th June   11th June     18th June     25th June      2nd July

      Q: For the following question, please imagine that travel companies will look to increase their costs for a period of time in the future, in order to
      recover their loss in revenue over the past few months due to the COVID-19 restrictions. Imaging you were planning to travel during this time,
      approximately how much more, if anything, would you be willing to pay compared to costs pre-COVID-19?
Source: YouGov Covid-19 Australia Travel Monitor
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Appendix
(Wave 1 Archive)
Length of travel delay – Domestic (Wave 1)
   At the end of Wave 1, around two in ten indicate they have, or will be planning/booking their next domestic trip prior to July 2020, with the proportion
   indicating they have already booked slowly trending upwards over time.
                                                                                                                                                                         Baby Boomers (1946
                                                                                                                                                                           - 1964) are more
   Book/plan personal domestic trips of any type                                                                                                                          likely than total to
                           I've already done this                                   May - July 2020                                  August - October 2020                indicate they don’t
 40%                                                                                                                                                                     know when they will
                           November 2020 - January 2021                             Net: Feb 2021 onwards                            Don't know
                                                                                                                                                                         book/plan or actually
                                                        31%                                                                                                                 go on their next
 30%                      29%                                                                     30%                                       29%
                                                                           28%                                         25%                                      27%          domestic trip
                                                    19%                                                             21%
                     19%                                                                    18%                                                                 18%19%
 20%                    16%17%                                         17%17%17%               17%                                    17%15%18%
                                                        13%
                                                           16%                                                         15%16%                                15%
                                            12%                    12%                   13%      13%                                                12%
               11%                                                                                          11%11%              11%11%
             8%                           8%                     9%                    9%                                                               10%
 10%

   0%
                   14th May                        21st May           28th May               4th June             11th June           18th June           25th June

 Actually go on personal domestic trips of any type
                                I've already done this                               May - July 2020                              August - October 2020
 40%
                                November 2020 - January 2021                         Net: Feb 2021 onwards                        Don't know
                                                                                                  34%
 30%                      31%                           31%                31%                                                              31%                 30%
                                                                              24%                                      27%
                             23%                          23%                                                             23%                                      23%
                          21%                                                                    20%19%                                      21%
                                                       18%                18%                                       18%19%                18%                   19%
 20%                                                16%                16%                                                             15%                   15%
                     14%                                                                      14%

                  8%                           7%                     7%                    9%                    9%                 9%
 10%                                                                                                         5%                 6%                   7% 6%
             4%                           4%                     4%                    4%

   0%
                   14th May                        21st May           28th May               4th June             11th June           18th June           25th June
      Q: Approximately when do you think the coronavirus (COVID-19) pandemic will subside in Australia enough so that you will personally start
      doing each of the following?

Source: YouGov Covid-19 Australia Travel Monitor
Length of travel delay – International (Wave 1)
   At the end of Wave 1, over two thirds are either unsure on when they will book or plan international trips, or are thinking of a post-Feb 2021
   timeframe. Uncertainty about when Australians will actually travel overseas for their next trip remains high.

   Book/ plan personal international trips of any type
                   I've already done this              May - July 2020          August - October 2020           November 2020 - January 2021           Net: Feb 2021 onwards      Don't know
 50%
                                                                                                                                                                                   Generation Z (1997 -
 40%                                                                           38%                    39%                                            39%                39%
                         37%                          38%                                                                      37%                                                 2009) and Millennials
                           29%                                                                                                                                            30%
 30%                                                     27%                     27%                                             27%                   27%                      (1981 - 1996) were more
                                                                                                          24%
                                                                                                                                                                                  likely than the total to
 20%                                                                       17%                      16%                   16%                                          15%          indicate they would
                         13%                       12%13%                                                                                      14%
                       9%                                                                     10%                      10%                  10%                                 book/plan and actually go
                                                                          8%
 10%         7%
                  5%                     6%                     7%
                                                                     4%                  6% 5%                    5% 5%                 5% 4%                6% 4% 7%            on an international trip
                                              3%
                                                                                                                                                                                   before January 2021.
   0%
                   14th May                   21st May               28th May                  4th June               11th June            18th June             25th June

 Actually go on personal international trips of any type
                   I've already done this              May - July 2020          August - October 2020           November 2020 - January 2021           Net: Feb 2021 onwards      Don't know
 50%
                         43%                                                   43%                    44%                 40%                        43%                43%
 40%                       36%                        41%
                                                        36%                                                                       36%                                     38%
                                                                                 34%                                                                   34%                       Older generations were
                                                                                                          30%
 30%                                                                                                                                                                            more likely to indicate they
                                                                                                                                                                                 ‘don’t know’ when they
 20%                                                                                                                                                                            would book/plan or go on
                                                                           14%                      14%                    12%                   13%
                         11%                         11%                                                                                                               10%       their next international
 10%                                               7%                                                                     6%                                                                trip.
                       5%                                                 6%                  4% 6%               4% 2%                         6%                   5%
             2% 3%                       2% 2%                  2% 2%                    2%                                             2% 3%                2% 2%
   0%
                   14th May                   21st May               28th May                  4th June               11th June            18th June             25th June
      Q: Approximately when do you think the coronavirus (COVID-19) pandemic will subside in Australia enough so that you will personally start
      doing each of the following?

Source: YouGov Covid-19 Australia Travel Monitor
Future travel behaviour (Wave 1)
   At the end of Wave 1, a strong proportion of Australians will look at adjusting their travel behaviours once confinement is lifted.
   This could be as simple as always carrying hand sanitizer or as complex as adjusting travel times and destinations. Many will be looking closely at
   health safeguards/cleanliness at their destination of choice. Leading into the start of the school holidays, more indicated they will travel
   more during the off season.
  Travel behaviour once confinement is lifted
  80%

  70%
                                                                                                                            I'll carry a hand sanitizer with me during all
                                                                                                                            my future travel, 65%

  60%                                                                                                                       I will ensure the destination has sufficient
                                                                                                                            public health safeguards in place, 55%
                                                                                                                            I will only stay at hotels/ resorts that guarantee cleanliness (e.g.
                                                                                                                            regular cleaning of rooms and facilities etc.), 52%
  50%
                                                                                                                            I'll travel more during the off season to avoid crowds, 49%
                                                                                                                             I will only fly on airlines that prioritise hygiene (e.g. promising
                                                                                                                                    cleaner planes before/ during the flight etc.), 49%

  40%                                                                                                                        I will travel to less crowded cities, 45%

  30%

  20%
                 7th May            14th May       21st May   28th May   4th June       11th June      18th June      25th June             2nd July

     Q: Which, if any, of the following statements relating to your travel once any confinement you are under is lifted do you agree with?

Source: YouGov Covid-19 Australia Travel Monitor
Post COVID-19 domestic travel destinations (Wave 1)
   As of the last week of Wave 1 (w/c 25 June), Melbourne had seen a significant decline in desire to visit following the significant
   increase in daily COVID-19 cases there. Tasmania (outside of Hobart), regional Queensland (excl. Brisbane and Gold Coast) and regional
   NSW saw the highest levels of desire to visit overall.
   Destination most likely to visit after COVID-19 restrictions lifted
                                         Post-COVID travel destinations                       14th May 21st May 28th May 4th June 11th June 18th June 25th June       2nd July
                        Tasmania (e.g. Port Arthur, Cradle Mountain, Bruny Island)              22%      25%       25%      25%       28%      27%       26%      -              Queensland residents were significantly
                        Other Qld (e.g. Sunshine Coast, Great Barrier Reef, Fraser Island)      23%      24%       24%      26%       27%      25%       26%
                                                                                                                                                                                 more likely to indicate that they would
                                                                                                                                                                                  like to visit regional Qld (42%) after
                        Other NSW (e.g. Hunter Valley, Snowy Mountains, Byron Bay)              25%      26%       26%      25%       25%      24%       26%      -
                                                                                                                                                                                               restrictions lift.
                        Gold Coast                                                              21%      25%       22%      24%       22%      22%       22%      -
                        Melbourne                                                               26%      23%       25%      24%       26%      24%       19%      -              Older generations (Gen X (1965 - 1980)
                        Sydney                                                                  21%      23%       20%      18%       21%      23%       19%      -              and older) are less likely to indicate they
                        Brisbane                                                                16%      17%       15%      15%       17%      14%       17%      -                  would visit Melbourne this wave
                        Other Vic (e.g. Grampians, Great Ocean Road)                            16%      18%       19%      17%       18%      18%       16%      -
                                                                                                                                                                                    compared to younger generations.
                        Other WA (e.g. the Kimberley, Margaret River, Ningaloo Reef)            15%      18%       15%      15%       16%      15%       16%      -
                                                                                                                                                                                   Generation Z (1997 - 2009) are more
                        Other SA (e.g. Kangaroo Island, Barossa Valley, Lake Eyre)              12%      12%       13%      14%       14%      14%       15%      -              likely than the average to indicate they
                        Perth                                                                   15%      16%       14%      14%       14%      15%       14%      -                would like to visit Sydney, Melbourne
                        Hobart                                                                  11%      15%       15%      13%       16%      14%       14%      -                 the Gold Coast and Other Victoria.
                        Adelaide                                                                12%      14%       12%      15%       14%      12%       13%      -
                        Central Aus (e.g. Alice Springs, Uluru)                                 10%      11%       8%       10%       11%      11%       13%      -
                                                                                                                                                                                  Baby Boomers less likely than average
                                                                                                                                                                                    to indicate they would like to visit
                        Northern NT/Top End (e.g. Kakadu, Arnhem Land)                          13%      14%       12%      14%       13%      13%       12%      -
                                                                                                                                                                                         Sydney, and Gold Coast.
                        Darwin                                                                  10%      11%       11%      11%       11%      11%       12%      -
                        Canberra/ACT                                                            9%       11%       10%      10%       11%       8%       10%      -
                        None of these (wave 2-4)                                                9%        9%       12%       n/a      n/a       n/a      n/a      -
                        None of these - I would only like to travel internationally outside
                                                                                                n/a       n/a      n/a       4%       3%        4%       4%       -
                        of Australia (waves 5-8)
                        None of these - I would not like to travel anywhere (waves 5-8)         n/a       n/a      n/a       7%       9%        9%       10%      -

     Q: If you were looking to book a domestic holiday/trip away once COVID-19 restrictions are lifted, where would you most likely to travel to?

Source: YouGov Covid-19 Australia Travel Monitor
Change in behaviour after “all clear” (Wave 1)
   At the end of Wave 1 , once given the “ok”, Australians are by and large ready to take an overnight visit with friends/family,
   visit a natural space (including the beach), or take a road trip. They are more trepidatious about international air travel, theme parks, and
   river/ocean cruises.
    Travel behaviour once in the “all clear”: week commencing 25 June.

   100%                                                                                                                                                                                                                                                                  I would feel comfortable doing this
                                                                                                                                                                                                                                                            7%           immediately
    90%                                                                                                                                                                                                    19%             16%             16%
                                                                                                                                                           27%             25%             26%                                                             12%
                                                                                34%           32%             34%            35%            33%                                                                                                                          I would still do this in the future, but might
    80%
                                                                                                                                                                                                                                                                         wait a few months
                                                                53%                                                                                                                                                                        24%
    70%        63%             60%             58%
                                                                                                                                                                                                                           33%                             28%
                                                                                                                                                                                                           34%                                                           I would wait up to a full year to do this
    60%                                                                                                                                                                                    27%
                                                                                24%           26%                                                          35%             40%
    50%                                                                                                                                     36%
                                                                                                              38%            36%                                                                                                           29%             16%           I would never do this again
    40%
                                                                                              15%                                                                                          20%                             30%
                                                                29%             17%
    30%
                                24%            24%                                                                                                                                                         34%                              7%                           Not applicable – I've never done this and
               24%                                                                             3%                                                          23%
                                                                                 5%                                                         20%                            25%              6%                                                                           never would have in the future, for reasons
    20%                                                                                                                      20%
                                                                                                              21%                                                                                                            7%                                          unrelated to COVID-19
                                9%             11%              11%                                                                                          4%                                             4%
    10%         7%                             2%                                                                                            3%                             3%
                2%              1%                               2%                                            2%             3%
      0%
             Visit overnight Take a road trip     Visit a     Go to an ocean,   Rent a car    Go to the   Visit attractions  Spend a     Travel by train    Travel by         Fly on        Spend a          Fly on       Visit a theme   Take a river   Take an ocean
             with family or                   national/state beach or lake                   mountains or      such as      night(s) at                    bus/shuttle    commercial      night(s) at a   commercial           park         cruise           cruise
                 friends                      park, forest or      area                       ski fields   museums, art hotel, resort or                                 airlines within private rental     airlines
                                               other natural                                                  galleries,        inn                                      Australia (e.g. property (e.g. internationally
                                                  space                                                    aquariums, or                                                 Qantas, Virgin      Airbnb)     (e.g. Qantas,
                                                                                                            other indoor                                                       etc.)                      Virgin etc.)
                                                                                                                tours

       Q: Now please imagine that the COVID-19 virus has diminished to the point where governments and health organisations have given everyone
       an 'all clear' to resume traveling, and any confinement you are under is lifted. How would you feel about/ act on each of the following types of
       trips/ methods of travel?

Source: YouGov Covid-19 Australia Travel Monitor
Change in behaviour after “all clear” (Wave 1)
   At the end of Wave 1, comfort with immediately taking part in a number of tourism experiences had improved this wave after it
   dropped back slightly last wave.
                                                                                                                                     Queensland residents are more likely than the total to
   % I would feel comfortable doing this immediately                                                                               indicate they would feel comfortable to immediately go to
                                                                                                                                  an ocean/beach/lake area, visit a national/state park, forest
   80%                                                                                                                             or other natural space, take a road trip and visit overnight
                                                                                                                                                      with family or friends.

   70%                                                                                                                                                                      Visit a theme or amusement
                                                                                                                                                                            park

   60%                                                                                                                                                                      Go to an ocean, beach or lake
                                                                                                                                                                            area

   50%                                                                                                                                                                      Go to the mountains or ski fields

   40%                                                                                                                                                                      Visit a national/state park,
                                                                                                                                                                            forest or other natural space

   30%                                                                                                                                                                      Visit attractions such as
                                                                                                                                                                            museums, art galleries,
                                                                                                                                                                            aquariums, or other indoor
                                                                                                                                                                            tours
   20%                                                                                                                                                                      Visit overnight with family or
                                                                                                                                                                            friends

   10%                                                                                                                                                                      Take a road trip

    0%
                   7th May                14th May       21st May             28th May            4th June            11th June            18th June            25th June

     Q: Now please imagine that the COVID-19 virus has diminished to the point where governments and health organisations have given everyone an 'all clear' to resume
     traveling, and any confinement you are under is lifted. How would you feel about/ act on each of the following types of trips/ methods of travel?

Source: YouGov Covid-19 Australia Travel Monitor
Net change in accommodation type (Wave 1)
   In general, at the end of Wave 1, the most common response to likelihood to stay at various accommodation types was “no
   change”, however there has been a net negative swing for cruise ships. Personal holiday properties, upscale/luxury, serviced apartments and
   camping/caravan/camper are not as much affected. It will be important for other accommodation types to think about health and sanitation
   procedures to reassure consumers at this time.

   % (More likely to stay + Unchanged) – Less likely to stay                                                                     Baby Boomers (1946 - 1964) and the Silent
                                                                                                                                Generation (1918 - 1945) are less likely to stay
                                                                                                                                  on a cruise ship as a result of COVID-19.
     70
                                                                                                                                          Personal holiday property
                                                                                                                                          Upscale, Luxury or Resort hotels
     50
                                                                                                                                          Service Apartment
                                                                                                                                          Camping, Caravan or Camper
     30                                                                                                                                   Mid-scale hotels
                                                                                                                                          Bed and Breakfast or Inns
                                                                                                                                          Limited Service hotels
     10
                                                                                                                                          Holiday rental
                  7th May             14th May     21st May   28th May     4th June       11th June       18th June      25th June        Cruise ship
    -10

    -30

     Q: As a result of COVID-19, to what extent are you more or less likely to stay at each of the following types of accommodation?

Source: YouGov Covid-19 Australia Travel Monitor
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