COVID-19 Guide to Reopening Businesses and City Operations
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COVID-19 Guide to Reopening Businesses and City Operations
Table of Contents
Introduction Page 3
Blueprint for a Safer Economy Page 4
Guidance for reopening businesses Page 9
City support for businesses to meet state guidelines – a flexible approach Page 11
Orange Chamber of Commerce Page 13
Orange County Business Council Page 14
Resources for Businesses and Community Members Page 15
City Hall and City Operations Page 16
Community Services Page 18
Library Page 20
City local non-profit partners Page 21
Health Guidance Resources Page 23
County of Orange COVID -19 testing and case count data Page 24
2
In March 2020, the State of California issued a number of Health Orders that closed non-essential businesses and put into place
Stay-at-Home orders to limit the spread of the COVID-19 pandemic. These measures have begun to show effectiveness against the
indiscriminate spread of the virus, “flattening the curve” of the infection rate in our communities. In order to ensure the continued
management and decline of COVID-19 cases as health orders are lifted, on August 28th the State implemented a phased, 4-Tier plan
for reopening businesses based on the health data and recovery rates within the various counties of our State. These four Tiers are
a continuum, and outline specific health and safety benchmarks which must be met before additional restrictions can be loosened,
or a new Tier declared.
Ultimately, the decision to allow different types of businesses to resume falls with the State of California. The City of Orange
continues to work closely with our businesses and the County to navigate under current conditions.
State of California 4-Tier Plan
3
California has a new blueprint for reducing COVID-19 in the state
with revised criteria for loosening and tightening restrictions on
activities.
Every county in California is assigned to a tier based on its test
positivity and adjusted case rate. At a minimum, counties must
remain in a tier for at least 3 weeks before moving forward. Data
is reviewed weekly and tiers are updated on Tuesdays. To move
forward, a county must meet the next tier’s criteria for two
consecutive weeks. If a county’s metrics worsen for two
consecutive weeks, it will be assigned a more restrictive tier.
Public health officials are constantly monitoring data and can
step in if necessary.
On September 8, 2020 Orange County has
moved to Red Tier 2 Status.
Widespread Substantial Moderate Minimal
SECTORS
Tier 1 Tier 2 Tier 3 Tier 4
Critical Infrastructure Open with modifications Open with modifications Open with modifications Open with modifications
Limited Services Open with modifications Open with modifications Open with modifications Open with modifications
Hair Salons & Barbershops Open with modifications Open with modifications Open with modifications Open with modifications
All Retail Open indoors with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
(including critical infrastructure, Max 25% capacity Max 50% capacity
except standalone grocers)
Open indoors with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Max 25% capacity Max 50% capacity Closed common areas Reduced capacity food
Shopping Centers Closed common areas Closed common areas Reduced capacity food courts (see restaurants)
(Malls, Destination Centers, Closed food courts Reduced capacity food courts (see restaurants)
Swap Meets) courts (see restaurants)
Personal Care Services Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Museum, Zoos, and aquariums Indoor activities max 25% Indoor activities
capacity
Widespread Substantial Moderate Minimal
SECTORS
Tier 1 Tier 2 Tier 3 Tier 4
Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Max 25% capacity or 100 Max 25% capacity or 200 Max 50% capacity
Places of Worship people, whichever is fewer people, whichever is fewer
Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Max 25% capacity or 100 Max 25% capacity or 200 Max 50% capacity
Movie Theaters people, whichever is fewer people, whichever is fewer
Open with modifications Open with modifications Open with modifications Open with modifications
+ Fitness Centers (+10%) + Fitness Centers (+25%) + Fitness Centers (+10%)
Hotels and Lodging + Indoor Pools + Spa Facilities, etc.
Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Max 10% capacity Max 25% capacity + Saunas
Gyms and Fitness Centers + Indoor pools + Spas
+ Steam Rooms
Max 50% capacity
Widespread Substantial Moderate Minimal
SECTORS
Tier 1 Tier 2 Tier 3 Tier 4
Outdoor Only with modifications Open indoors with modifications Open indoors with modifications Open indoors with modifications
Max 25% capacity or 100 Max 50% capacity or 200 Max 50% capacity
people, whichever is fewer people, whichever is fewer
Restaurants
Outdoor Only with modifications Outdoor only with modifications Open indoors with modifications Open indoors with modifications
Max 25% capacity or 100 Max 50% capacity or 200
people, whichever is fewer people, whichever is fewer
Wineries
Closed Closed Open Outdoors with Open indoors with modifications
Bars, Breweries, and modifications Max 50% capacity
Distilleries
(where no meal provided)
Widespread Substantial Moderate Minimal
SECTORS
Tier 1 Tier 2 Tier 3 Tier 4
Outdoor Only with modifications Outdoor Only with modifications Open Indoors for naturally Open Indoors for activities with
e.g. e.g. distanced activities with increased risk of proximity and
Kart Racing Kart Racing modifications mixing with modifications
Mini Golf Mini Golf Max 25% capacity Max 50% capacity
Family Entertainment Centers Batting Cages Batting Cages Bowling Alleys Arcade Games
Climbing Walls Ice and roller skating
Indoor playgrounds
Outdoor only with modifications Outdoor only with modifications Open indoors with modifications Open indoors with modifications
Cardrooms, Satellite Wagering Max 25% capacity Max 50% capacity
Remote Remote Open indoors with modifications Open indoors with modifications
Offices Encourage telework Encourage telework
Open Open Open Open
Without live audiences Without live audiences Without live audiences Without live audiences
Professional Sports
With modifications With modifications With modifications With modifications
Within the State of California Stay-At-Home emergency orders, business segments are slowly being allowed to reopen, subject to
restrictions, with modified operations, visit the covid19.ca.gov/industry-guidance/ to learn more.
Regardless of the industry sector, the City of Orange wants to support businesses as they begin planning to reopen. The CDC, State,
and County all offer guidelines to aid in planning for the safety and well-being of employees, customers, and all those interacting
with your business.
Note: Draft guidelines may change as new information is obtained. Stay engaged.
9
Per the California Department of Public Health, all businesses must complete the following prior to reopening:
1. Perform a detailed risk assessment and implement a site-specific protection plan
2. Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home
if they have them
3. Implement individual control measures and screenings
4. Implement disinfecting protocols
5. Implement physical distancing guidelines
It is critical that employees needing to self-isolate because of COVID-19 are encouraged to stay at home, with sick leave policies to
support that, to prevent further infection in your workplace. See additional information on government programs supporting sick
leave and worker’s compensation for COVID-19 at dir.ca.gov/dlse/Comparison-COVID-19-Paid-Leave.html.
10Business Outreach by City’s Economic Development Department
Online survey for business feedback
Letter and survey mailed to over 7,500 Orange businesses
Personal calls to Orange businesses providing resources and seeking feedback
Promoting business partnerships via social media and City’s website
Support creative methods for business expansion
Contact Orange Economic Development Department for individualized
consultation support: Email: edinfo@cityoforange.org Phone: (714) 744-2222
Small Business Assistance Program
Grant Program
$705,956 in Federal Community Development Block Grant funding
$3,447,443 in Cares Act funding provided by O.C. Supervisor Don Wagner
https://www.cityoforange.org/CivicAlerts.aspx?AID=471
11Promote Expanded Outdoor Dining
Provide flexibility to restaurants that want to add or increase outdoor
dining opportunities
Considerations include ADA, safe access, and proper social distancing
Potential areas include patios, common areas, parking areas, and
sidewalks
Initiated the Orange Plaza Paseo to support outdoor dining in Old Towne
Designated Pickup Areas for Retail and Restaurants
Accommodate signage proposals
Encourage partnerships with neighboring establishments
Flexible requirements in right-of-way
Expedited Permitting
Expedited permitting if business requires facility modifications
12The Orange Chamber of Commerce is monitoring the COVID-19 situation closely. They are following the US Chamber of Commerce,
Cal Chamber as well as monitoring sites that impact businesses, employers and employees. Their goal is to be a business resource for
the Orange Business Community.
Email: info@orangechamber.com
Phone: (714) 538-3581
Website: orangechamber.com/covid-19
13Orange County’s go-to source for reopening guidelines.
Requirements and Best Practices for Reopening Your Business Safely and Within Current Guidelines.
Draft Guidelines Developed by Industry Sector:
Manufacturing Health Services Transportation and Logistics
Global Trade Utilities Professional and Business Svcs
Construction Retail Hospitality and Tourism
Childcare Hotels and Lodging Communications Infrastructure
Life Sciences Real Estate Convention Centers
Theme Parks Delivery Services Agriculture and Livestock
Food Packaging Restaurants Public Transportation
Shopping Centers Arts and Entertainment
ocbc.org/reopenocsafely
14Federal, State, and Local agencies have established several resources to assist businesses recover financially from the effects of
the pandemic. If you are seeking information in attaining operational and financial aid, please visit the following:
US Small Business Administration (SBA): sba.gov
California Association for Local Economic Development (CALED): caled.org
California Labor & Development Agency: labor.ca.gov
California Employment Development Department: edd.ca.gov
California State Assembly, Committee on Jobs, Economic Development, and the Economy: ajed.assembly.ca.gov
California Governor’s Office of Business and Economic Development: business.ca.gov
Small Business Development Center (SBDC two local offices): ociesmallbusiness.org or orangecountysbdc.org
North Orange County Chamber of Commerce: nocchamber.com
(833) 422-4255 (833) 426-6411 (800) 232-4636
15The State’s Stay-At-Home Order designates municipal government services, like those provided by
the City of Orange, as a critical service. As Orange County advances within the COVID-19 recovery
plan, we at the City want to help our community.
City Hall public counters are open for walk-up business with modified operations to comply with the
State’s Health Guidelines.
Installed Plexiglass shields at each front counter
All visitors are required to wear face coverings prior to being admitted inside
One walk-in patron allowed in lobbies at a time. Lines with social distancing markers set-up
immediately outside each lobby to help maintain 6-feet of space between each patron
Appointments available, allowing you to go directly to the counter at a designated time
We ask that you do not enter City Hall if you are feeling ill
16Measures implemented to protect individuals from exposure to COVID-19 and help prevent the virus’ spread:
Social Distancing
Practice sensible social distancing, Deliver Public Services Remotely
maintaining six feet between individuals. Whenever possible.
Personal Protective Equipment
Employee should wear PPS (e.g. face Increase Physical Space
coverings, face shields, gloves) at work as Between City employees and customers.
appropriate.
Practice Good Hygiene Enhance Sanitation
Require hand washing and sanitation areas Of high traffic areas at City Hall and other
consistent with CDC guidelines. community facilities.
17Parks, trails, and open spaces can provide opportunities for physical activity
while also providing opportunities for a break, health, and wellness. People
are encouraged to use parks, trails, and open spaces safely while following
current guidance to prevent the spread of COVID-19.
Red Tier 2 Status: Park and Trail Access - amenities open for use while
following State health guidelines for COVID-19 include:
Parking Lots
Restrooms
Walking paths and open space
Tennis Courts (Household or singles use only)
Yorba Park Dog Park
Santiago Creek Bike Trail
Youth Sports – permits issue to youth sports groups who comply with
State Health Guidelines
6
18Red Tier 2 Status: Fall Programming
Virtual Marathon
Modified Special Events
o Festifall at City Hall
o Virtual Veterans Day Tribute and Fly Over
o Virtual Tree Lighting
Online recreation programming
Online classes
Virtual Rec Center Webpage
Facebook.com
Instagram.com
6
19NOW: Restructured Programming
Virtual Programming
• Storytime
• Book Club
• Learn and Play
“Curbside” Services
• Curbside Services are available for Orange Public Library patrons who have a library account. Patrons are able to reserve
library materials online and pick these up curbside. New patrons who register online are able to pick up their library cards.
NEXT: Low-risk and modified programs as Guidelines allow
Access to library for active browsing, computer use and check-out.
NEAR FUTURE: Add programs incrementally and responsibly
Libraries and additional programming will open based on State guidance with social distancing, facility capacities, and sanitation
protocols in place.
20SENIOR SERVICES – ORANGE ELDERLY SERVICES, INC.
NOW: Essential services continue with modifications
Meals on Wheels, case management, and transportation are available. The meal congregate program has been replaced with a
pick-up meal option.
Senior Center is available as a Cooling Center when needed, COVID-19 protocols in place.
NEXT: Reopen based on State guidance for high risk population. Potential modifications of social distancing, facility capacities, and
sanitation protocols in place.
For more information contact the Senior Center at orangeseniorcenter.org or (714) 538-9633.
YOUTH CENTERS OF ORANGE
NOW: Fall after-school programming based on State guidelines in coordination with OUSD schedule.
For more information contact the Youth Centers of Orange at ycorange.org/yco/home or (714) 450-0759.
21ORANGE HOME GROWN FARMERS MARKET
NOW: Continue to provide access to shopping for fresh food in an open/outdoor setting
Modified layout following Center for Disease Control (CDC) guidelines for local farmers markets with proper social distancing of
vendors and patrons, facility capacity limits, face-coverings required, and sanitation protocols in place.
NEXT: Add Low-risk and modified programs incrementally and responsibly as guidelines allow in the State’s 4-Tier Plan.
For more information contact OHG at orangehomegrown.org or (714) 397-4699.
MARY’S KITCHEN – Volunteer organization providing food and services to the homeless.
NOW: Modified take-out food distribution following State guidelines to include social distancing of volunteers and patrons, facility
capacity limits, and sanitation protocols in place.
NEXT: Add Low-risk and modified programs incrementally and responsibly as guidelines allow in the State’s 4-Tier Plan.
For more information contact Mary’s Kitchen at maryskitchen.org or (714) 633-0444.
22For the most up-to-date information on COVID-19 and health guidance, please visit the
following:
Centers for Disease Control and Prevention (CDC) – cdc.gov/coronavirus/2019-ncov/
State of California – covid19.ca.gov
Orange County – occovid19.ochealthinfo.com
The California Employers Association has provided a checklist for what to do when an
employee tests positive for COVID-19. To access the checklist, visit:
employers.org/clientuploads/hr_forms/COVID_checklist_positive_employee.pdf
23Testing sites - occovid19.ochealthinfo.com/covid-19-testing-and-screening
There are more than 50 testing locations in Orange County offering free testing to most or all eligible people, and many more
through individual healthcare providers. Click here for a current list of most sites.
24Data on Orange County COVID-19 Cases can be found at: occovid19.ochealthinfo.com/coronavirus-in-oc
Case Counts
Testing Figures
Testing Locations
Health Order
25We are here to help.
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