COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba

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COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
COVID-19 VACCINATION IN MANITOBA
    WEEKLY TASK FORCE BRIEFING

February 3, 2021
COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
DELIVERING 1.5 MILLION DOSES
 Ramping up for the 2nd quarter
COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
SECOND                          To administer 1.5 million doses in Q2,
                                Manitoba will be ready to deliver 20,000 doses per day
QUARTER
EXPANSION                       • Manitoba will be ready - if vaccine • To achieve this: projecting a daily
Building from Manitoba's          supplies are available                maximum capacity of 20,000
small, deliberate and safe                                              doses
starting point to deliver the   • We have invested time in
largest immunization              developing models that can be       • At the same time, we will not
campaign in provincial            scaled up                             sacrifice safety for speed
history
                                • We can shift from delivering
                                  100,000 doses in Q1 to 1.5 million
                                  in Q2

 3
COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
PLANNING
PRINCIPLES                         • Use the right model, at the right • Inject what you get: Planning
                                     time: From supersites and FIT's     and models must reduce wastage
The Vaccine Implementation           to the distributed model with       and maximize every resource at
Task Force works from these four     doctors and pharmacists,            our disposal – vaccines, people,
operational planning principles.     Manitoba needs a variety of         facilities and supplies.
                                     approaches, deployed at the right
                                     time and context.                 • Be ready to pivot: Every plan
                                                                         must have a contingency plan to
                                   • Minimize the drain on the           adapt in order to meet the
                                     healthcare system: The existing     vaccination needs of Manitobans
                                     health care system is the
                                     backbone and starting line-up for
                                     the vaccination program, but must
                                     be returned to front-line
                                     healthcare as the vaccination
                                     program grows.
 4
COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
PLANNING ‘BELOW THE SURFACE’

                                                       Focused Immunization Teams

                          Supersites                                                  First Nations partnership

             Pop-up clinics                                                                     Weekly vaccination statistics

    Supersite operations manual
                                    Logistics & security                            Geographical & population                 Clinical planning
                                                                                           analysis
        Distributed channel model
                                       Managing appointments                                                    Inter-jurisdictional       Stakeholder
IT infrastructure                                                                   Recruitment &                  collaboration           consultations
                                                                                       training
               Securing freezers and
                                          Complex forecasting and                                Risk register &
   5
                  critical supplies
                                           responding to vaccine                                quality assurance
                                             delivery schedules
SECOND QUARTER EXPANSION

SUPERSITES                        • Two supersites will be ready to launch
                                    in Interlake-Eastern and Southern
Centralized and efficient           Health-Santé Sud as early as Mar. 1.
vaccine delivery, easily scaled   • Actual opening day will depend on
in response to vaccine supply       vaccine supply.
                                  • Winnipeg supersite will expand
Act as a home base & point          capacity by March 1 and a second
of distribution for FITs and        "warm" site can be activated with a
pop-up clinics                      day's notice.
                                  • Supersites in Brandon, Thompson and
EST. 70% OF                         the Thompson Vaxport
                                    are activated, based on vaccine
DAILY DOSES                         supply.
IN Q2

6
SECOND QUARTER EXPANSION
                                        Supersite          Location   RHA      Status    Launch Date

SUPERSITES                        RBC Convention Centre

                                  Back-up Site, Winnipeg
                                                           Winnipeg

                                                           Winnipeg
                                                                      WRHA

                                                                      WRHA
                                                                              Launched

                                                                              Launched
                                                                                           Jan-04

                                                                                           Jan-04
Centralized and efficient
                                     Keystone Centre       Brandon    PMH     Launched     Jan-18
vaccine delivery, easily scaled
                                   Thompson Supersite​     Thompson   NRHA    Launched     Feb-01
in response to vaccine supply
                                   Thompson Vaxport​       Thompson   NRHA    Planned      Feb-08

Act as a home base & point               IERHA 1             TBD      IERHA   Planned      Mar-01

of distribution for FITs and              SH 1               TBD       SH     Planned      Mar-01

pop-up clinics                           WRHA 3              TBD      WRHA    Planned      Mar-01

                                         IERHA 2             TBD      IERHA   Planned       April

EST. 70% OF                               SH 2               TBD       SH     Planned       April

DAILY DOSES                              PMH 2

                                         NRHA 3
                                                             TBD

                                                             TBD
                                                                      PMH

                                                                      NRHA
                                                                              Planned

                                                                              Planned
                                                                                            April

                                                                                            April
IN Q2
                                         WRHA 4              TBD      WRHA    Planned       April

7
SECOND QUARTER EXPANSION

DISTRIBUTED                     • Manitoba announced partnership with
                                  doctors and pharmacists yesterday.
MODEL                           • This work will create broader vaccine
                                  access in more communities, in a
Building on established           familiar setting.
partnerships with doctors and   • Builds on expertise in delivering other
pharmacists                       vaccines like the annual influenza
                                  vaccine
EST. 25% OF                     • Will use an application-based process to
                                  identify qualifying medical clinics and
DAILY DOSES                       pharmacies.
IN Q2
                                • Suitable COVID-19 vaccines for this
                                  model not yet approved, will require
                                  additional work & systems to administer.

8
SECOND QUARTER EXPANSION

POP-UP                          • First clinics launching in Flin Flon and
                                  The Pas on Feb. 8
CLINICS                         • In coming weeks, pop-up sites will
                                  also be used in Churchill, Gillam, Lynn
Short-term sites for targeted     Lake, Leaf Rapids, Grand Rapids.
immunization                    • Model can be expanded in Q2 based
                                  on vaccine supply.
                                • "Heat mapping" shows demand based
                                  on prioritized population.
                                • These sites are not as efficient as
EST.
SECOND QUARTER EXPANSION

FOCUSED                          • Manitoba has completed a
                                   vulnerability assessment of future FIT
IMMUNIZATION                       populations, based on:
                                     • age
TEAMS                                • health status
                                     • ability to follow public health
Taking the vaccine directly to
the most vulnerable                     guidance
Manitobans                           • income
                                 • Beginning this week: patients in
                                   hospital waiting for PCH
EST.
SECOND                          • Moving forward, we                Site / Approach
                                                                                          Daily Maximum
                                                                                             Capacity
QUARTER                           will begin reporting our
                                                                   Supersites (RBC,
                                  Daily Maximum Capacity
EXPANSION                                                        Backup Site, Keystone,
                                                                      Thompson)
                                                                                             6,097
Building from Manitoba's        • This shows how many doses
                                                                  Distributed Channel
small, deliberate and safe        could be delivered on any                                     0
                                                                         Model
starting point to deliver the     given day in Manitoba, if we
largest immunization              had adequate supply.           Focused Immunization
campaign in provincial                                                 Teams                  500
history
                                • This figure will be added to
                                                                     Pop-up Clinics            500
                                  the public dashboard,
                                  and will be updated as              Current Daily
                                                                  Maximum Capacity           7,097
                                  new facilities and staff are
                                  added to increase capacity.    Target Daily Maximum
                                                                     Capacity in Q2         20,000

 11
SECOND QUARTER EXPANSION

APPOINTMENTS                 • Centralized system currently used for
                               supersites and pop-up sites
AND BOOKING                  • Bilingual, flexible, scalable to meet
                               demands – including outbound calls
Connecting Manitobans with   • Available call lines have increased 10x
vaccine by phone & online      from December
                             • 260 trained agents
                             • Call-back option introduced to reduce
AVG TALK TIME:                 wait times for callers
                             • Improvements planned for Q2:
13 MIN.                        adapting to multiple vaccines,
AVG WAIT TIME:                 locations, self-serve online booking
1 MIN.

12
SECOND QUARTER EXPANSION

MORE            • Cannot substitute one vaccine for
                  another in 2nd dose
VACCINES =      • Need to ensure 2nd dose is available,
                  at same location, in the recommended
MORE              timeframe (ie: 21 or 28 days)
                • Complicated by growth in distribution
COMPLEXITY        points in Q2: pop-up clinics, mobile
                  sites, FITs, doctors' offices,
                  pharmacies, supersites
                • More complex work plans are needed
                  to support quality assurance, patient
                  experience and patient safety

13
COVID-19 VACCINATION IN MANITOBA
             OPERATIONAL UPDATES
FOCUSED ON FULL PROTECTION: THE NATIONAL PICTURE

  • Manitoba currently ranks                                     People Fully Immunized / 100k Population
    2nd in the country for total         Prince Edward Island                                                                           1,608
    population fully immunized.                      Manitoba                                         759

  • This reflects the success of               New Brunswick                                   571
                                                       Ontario                               489
    our plan.
                                                Saskatchewan                            415
  • We only book 1st dose                             Alberta                          388
    appointment when there is      Newfoundland and Labrador                      333
    enough in-stock or an                         Nova Scotia                    302
    expected shipment for the            Northwest Territories                   277

    2nd dose to be injected                   British Columbia             99
                                                       Yukon         N/A
    within recommended
                                                     Nunavut         N/A
    timeframes                                         Quebec        N/A

                                                                 -         200    400         600    800    1,000   1,200   1,400   1,600   1,800

  15                               Data as of February 3, 2021 7:10am
WORKFORCE RECRUITMENT

DAILY OPERATIONAL SCHEDULE                                                       As of January 29

     RBC CONVENTION CENTRE               KEYSTONE CENTRE                   FIT TEAM - Winnipeg
               859 Doses                            136 Doses                      688 Doses

                  62                                  14                              15
           TOTAL STAFF (FTE)                 TOTAL STAFF (FTE)                 TOTAL STAFF (FTE)
           25 Immunizers (FTE)               4 Immunizers (FTE)                15 Immunizers (FTE)

CURRENT WORKFORCE
               2,292             285
                                                •
                                                •
                                                      1,345 immunizers
                                                      8 clinic managers
               STAFF (FTE)                      •     364 clinical leads
               As of Jan. 29     this week      •     352 navigators
                                                •     223 observers
16
PROCUREMENT,
STORAGE &                         • Procuring all supplies to immunize • Providing security for vaccine in
                                    Manitobans - like freezers,           transport and in storage in
LOGISTICS                           needles and swabs - when
                                    everyone around the world is
                                                                          Manitoba
A look at how Manitoba
                                    trying to do the same thing.        • Confirming and supporting clinics
coordinates vaccines and all
                                                                          in handling and tracking vaccine
necessary immunization supplies
                                  • Delivering these supplies to sites    and supplies received
                                    located across the province, at the
                                    right time.

                                  • Tracking and monitoring vaccine
                                    shipments to Manitoba, following
                                    federal and manufacturer
                                    requirements for each product

 17
VACCINE DELIVERY MODEL UPDATES
                                     Winnipeg                   Brandon                Thompson
SUPERSITES                                                          481                    120
In larger centres, supersites          5,732
allow for rapid and large-scale   DOSES ADMINISTERED       DOSES ADMINISTERED       DOSES ADMINISTERED
                                                                                       IN LAST WEEK
vaccination for increased            IN LAST WEEK             IN LAST WEEK
speed and efficiency.
                                      23,803                     1,965                     120
                                     TOTAL DOSES              TOTAL DOSES              TOTAL DOSES
                                     ADMINISTERED             ADMINISTERED             ADMINISTERED

                                        820                       151                       --
                                   AVG. DAILY DOSES         AVG. DAILY DOSES          AVG. DAILY DOSES

                                          62                       14                        12
   18                             EST. DAILY STAFF (FTE)   EST. DAILY STAFF (FTE)   EST. DAILY STAFF (FTE)
CONTINUOUS IMPROVEMENT: RBC SUPERSITE
Total processing time:
     •   28-47 minutes

Non-productive time:
     •   2-38 minutes

Total turnaround time:
     •   30- 85 minutes

Average time client spent waiting for immunization:
     •   High Volume of Clients (Jan 5/6): 22 minutes
     •   Low Volume of Clients (Jan 13): 8 minutes
                                                        OBSERVATION    # IMMUNIZERS   # APPTS
Average time to vaccinate client:                       DATE           ON SITE        SCHEDULED
     •   4.5 minutes                                    Jan 5, 2021    19             1170
                                                        Jan 6, 2021    14             871
Average time to reconstitute and pre-draw (6 doses):
     •   8.1 minutes                                    Jan 13, 2021   14             ~650

19
VACCINE DELIVERY MODEL UPDATES
                                   • All eligible residents in Manitoba's licensed personal

FOCUSED                              care homes were immunized in three weeks – one
                                     week ahead of schedule.
                                                                                                   3,924
IMMUNIZATION                       • Second doses to be delivered to all PCHs before end
                                     of February                                                WEEKLY DOSES
TEAMS (FITs)                       • Teams comprised of FIT members and site staff,
                                     where available
                                                                                                ADMINISTERED

FITs visit facilities to deliver
vaccines where people live or
congregate.
                                                                                                   8,255
Phase 1: Personal Care                                                                          TOTAL DOSES
Homes                                                                                         ADMINISTERED (EST.)
Phase 2: Congregate living
sites with vulnerable
populations

20
CONTINUOUS IMPROVEMENT: FITs
Total processing time:
     • 19-49 minutes

Non-productive time:
    • 2-6 minutes

Total turnaround time:
     • 23- 54 minutes

Average time to vaccinate client:
    • 4 minutes

Average time to reconstitute (6 doses):
    • 8.7 minutes                         OBSERVATION    # IMMUNIZERS   # APPTS
                                          DATE           ON SITE        SCHEDULED
                                          Jan 14, 2021   5              197

21
UNRELIABLE
SUPPLY CHAIN                       • Significant uncertainty for future
                                     Pfizer and Moderna vaccine
                                                                         • A team of analysts maintain
                                                                           complex data sets that link
Supply uncertainty means we          deliveries                            vaccine deliveries with inventory
must plan, be ready, and wait to   • No confirmed timelines for "fridge    levels and known appointments
see what arrives                     stable" vaccines, such as Astra • This allows Manitoba to react to
                                     Zeneca                                supply disruptions on a real-time
                                   • Lack of clarity on possible effects   basis
                                     of export restrictions in the       • The result of Manitoba's careful
                                     European Union, where 100%            planning: Successfully
                                     vaccines expected in Canada in        weathering supply disruptions with
                                     the coming months are                 all second-dose appointments to
                                     manufactured                          occur within recommended
                                                                           timelines

 22
SUPERSITE
                                                                                                                                                               Closing Stock Balance - Supersites
                                  8,000                                                                                                                                                                                                                                                                                                                                                                                            10,000

INVENTORY                         7,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   9,000

                                                                                                                                                                                                                                                                                                                                                                                                                                   8,000

MANAGEMENT
                                  6,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   7,000
                                  5,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   6,000

                                  4,000                                                                                                                                                                                                                                                                                                                                                                                            5,000
Projected for the next 30 days
                                                                                                                                                                                                                                                                                                                                                                                                                                   4,000
                                  3,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   3,000
                                  2,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   2,000
                                  1,000
                                                                                                                                                                                                                                                                                                                                                                                                                                   1,000

                                      0                                                                                                                                                                                                                                                                                                                                                                                            -

                                          2021-01-31
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                                                                                                                                                                                                                                                                                                                                                                                                         2021-02-27
                                                                                                                                                                                                                                                                                                                                                                                                                      2021-02-28
                                                                                                RBC Supersite                                                                 Keystone Supersite                                                                              Thompson Supersite                                                                                   Total

                                 Projections as of February 02, 2021. Each rise in doses represents a scheduled delivery.
                                 NOTE: Manitoba follows the guidance of the National Advisory Committee on Immunization (NACI) and vaccine
                                 manufacturers to provide first and second doses on the clinically-advised schedule.

 23
VACCINE PRIORITIZATION – LOW SUPPLY SCENARIO

 • Based on 70% vaccine uptake.
 • Only includes Pfizer and
   Moderna vaccines.
 • Timeline depends on vaccine
   supplies provided by the federal
   government, and is based on
   projections as of Jan. 27.
 • Updated to show the prioritization
   of First Nations

24
VACCINE PRIORITIZATION – HIGH SUPPLY SCENARIO

• Based on 70% vaccine uptake.
• Includes 700,000 doses of
  currently unapproved product to
  arrive in Q3.
• Timeline depends
  on vaccine supplies provided by
  the federal government,
  and is based on projections as of
  Jan. 22.
• Updated to show the
  prioritization of First Nations

25
RISK
MANAGEMENT                   • Manitoba has a workstream
                               dedicated to identifying,
                                                                    • Examples of risks being managed
                                                                      include:
Identifying, assessing and     registering and tracking risks,
responding to risks to the     which is continually updated to          • Breaking the cold chain
immunization campaign          reduce or respond to those risks         • Use of unsuitable syringes
                                                                        • Timely delivery of supplies
                             • Focuses on risks to personnel, the         (including re-allocated
                               public, the vaccine, security,             vaccine trays)
                               infrastructure, scheduling and           • Ensuring proper post-
                               workforce availability                     immunization observation
                                                                          protocols
                                                                        • Ensuring adequate social
                                                                          distancing at supersites
                                                                        • Adverse weather events
                                                                        • Inadequate security

 26
DOSE ADMINISTRATION PROJECTION

• Based on current                                                                                               Daily Doses Administered - Projection
                                                                                                            Does not include doses allocated to First Nations
  supply projections,       2,500                                                                                                                                                                                                                                                                                                                                                      80,000

  we estimate an            2,000
                                                                                                                                                                                                                                                                                                                                                                                       60,000
  average of 1,183
                            1,500
  injections per day in                                                                                                                                                                                                                                                                                                                                                                40,000

  February, subject to      1,000

                                                                                                                                                                                                                                                                                                                                                                                       20,000
  current vaccine             500

  supply forecasts.            -                                                                                                                                                                                                                                                                                                                                                       -
                                                2/1/2021
                                                           2/2/2021
                                                                      2/3/2021
                                                                                 2/4/2021
                                                                                            2/5/2021
                                                                                                       2/6/2021
                                                                                                                  2/7/2021
                                                                                                                             2/8/2021
                                                                                                                                        2/9/2021
                                    1/31/2021

                                                                                                                                                   2/10/2021
                                                                                                                                                               2/11/2021
                                                                                                                                                                           2/12/2021
                                                                                                                                                                                       2/13/2021
                                                                                                                                                                                                   2/14/2021
                                                                                                                                                                                                               2/15/2021
                                                                                                                                                                                                                           2/16/2021
                                                                                                                                                                                                                                       2/17/2021
                                                                                                                                                                                                                                                   2/18/2021
                                                                                                                                                                                                                                                               2/19/2021
                                                                                                                                                                                                                                                                           2/20/2021
                                                                                                                                                                                                                                                                                       2/21/2021
                                                                                                                                                                                                                                                                                                   2/22/2021
                                                                                                                                                                                                                                                                                                               2/23/2021
                                                                                                                                                                                                                                                                                                                           2/24/2021
                                                                                                                                                                                                                                                                                                                                       2/25/2021
                                                                                                                                                                                                                                                                                                                                                   2/26/2021
                                                                                                                                                                                                                                                                                                                                                               2/27/2021
                                                                                                                                                                                                                                                                                                                                                                           2/28/2021
                                                       Supersites                                                 FIT (Pfizer for WRHA, Moderna for other RHAs)                                                                                                                                    Total                                     Cumulative

                          Projected as of February 02 and reflects supply reductions announced by
27                        Pfizer on January 15 and 19
COVID-19 VACCINATION IN MANITOBA
                                             QUESTIONS?
         Media are invited to provide feedback on future tech briefings or
               specific areas of interest to lenore.kowalchuk@gov.mb.ca
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