Education Prospectus April 2018 - March 2019 - Barnet CEPN
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Education Prospectus April 2018 – March 2019
2
Contents
Introduction 3
QCF Level 5 Award In Palliative Care Awareness 4
QCF Level 2 Award In Awareness Of End-Of-Life Care 5
QCF Level 2 Award In Emotional Resilience 6
Presentation Skills & Confidence in Public Speaking 8
Advanced Communication Skills 9
Effective Communication Skills 10
Introduction to Clinical Audit 12
Building Resilience in a Healthcare Workforce 13
Understanding Loss, Grief & Bereavement 14
Ethical Issues at the End-of-Life 15
Namaste Care 16
Dementia at the End of Life 17
Supporting Young People Facing Bereavement 18
Summer & Autumn Schools 19
CME McKinley T34 Syringe Driver Training 20
Bespoke Training & Educational Visits 21
How to Book 22
Notes 23
All courses marked with an early bird and
booked a minimum of 12 weeks in advance will
receive a 10% discount.
NLH Education Prospectus 3 Introduction At North London Hospice, we are passionate about the importance of education and training within healthcare and specialise in end-of-life care. The Education courses offered are stimulating and challenging, designed to prepare learners to become outstanding providers of care in a range of healthcare settings. We aim to enthuse and excite learners about end-of-life care and believe it is our responsibility to develop their knowledge, skills and expertise in this speciality. We hope you enjoy reading this prospectus, and that it will provide the information you require; it is regularly updated on our website and social media pages. We want to share our expertise to improve care for everyone. The Education Team look forward to welcoming you to North London Hospice. Martina McKnight Jackie Somerville Kate Phillips Fran Watson Jodie Wheeler March 2018
4
QCF Level 5 Award in
Palliative Care Awareness
Title QCF Level 5 Award In Palliative Care Awareness
Who Registered Nurses and healthcare professionals of a
similar level
Content This two-day course has been developed by North London
Hospice in partnership with OCN London and Barnet and
Southgate College to offer learners a new and exclusive
nationally recognised qualification in Palliative Care
awareness.
The course will provide the learner with a comprehensive
knowledge and understanding to provide high quality care
to patients and their families in the palliative phase of
their illness.
The qualification includes:
• The ethos and history of palliative care
• Holistic care
• Spiritual care
• Symptom management at the end of life
• Preferred place of care
• Advance care planning
• Effective communication
Time 09:30 - 16:00
Fee £495.00
Food Light refreshments, including lunch
Dates Finchley Winchmore Hill
17 & 18 April 2018 07 & 08 November 2018
Notes Candidates must attend both days and complete a
workbook in order to complete the course
NLH Education Prospectus 5
QCF Level 2 Award in Awareness of
End-of-Life Care
Title QCF Level 2 Award In Awareness of End-of-Life Care
Who Health and social care professionals and those with
little previous experience in end-of-life care seeking an
accredited qualification
Content This qualification provides the opportunity to develop an
understanding of different perspectives of death and dying
and the impact it has on individuals. It covers the aims and
principles of end-of-life care, communication skills and
how to access a range of support services in end of life
care. Candidates will receive a nationally recognised QCF
qualification (formally NVQ) on successful completion of a
workbook
Time 09:30 - 16:00
Fee £275.00
Food Light refreshments, including lunch
Dates Finchley
05 & 06 June 2018
15 & 16 January 2019
Notes Candidates must attend both days and complete a
workbook in order to complete the course
6
QCF Level 2 Award in Emotional
Resilience
Title QCF Level 2 Award In Emotional Resilience
Who Health and social care professionals, volunteers and those
who work in emotionally challenging environments
Content ‘Oyster’ Training is our unique approach to developing
volunteers and staff to provide emotional support to
patients and their families. At North London Hospice,
everyone, staff and volunteers, are here to offer emotional
support. To do this, everyone needs to know how to
engage with people, how to listen and how to understand
their own emotions and values in relation to death and
dying. This interactive and experiential course offers
the opportunity to develop skills and personal insight in
providing emotional support
Time 09:30 - 16:00
Fee £275.00
Food Light refreshments, including lunch
Dates Finchley
18 & 25 June 2018
08 & 15 October 2018
Notes Candidates must attend both days and complete a
workbook in order to complete the course
8
Presentation Skills & Confidence in Public
Speaking
Title Presentation Skills & Confidence In Public Speaking
Who Health and social care professionals and those involved in
teaching or speaking to groups
Content This one-day workshop is a must for health and social
care staff involved in formal or informal teaching and
wishing to improve their presentation skills.
Participants will explore learning theories, lesson
planning, experiential learning and evaluation.
During the course you may be asked to present a short
teaching session and receive group and individual
feedback
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
05 September 2018
NLH Education Prospectus 9
Advanced Communication Skills
Title Advanced Communication Skills
Who Senior healthcare professionals (Band 6 and above),
registrars and consultants
Content A must for all professionals, this two day evidence
based workshop, based on the Connected model will
give learners the opportunity to practise advanced
communication skills as well as give and receive feedback
in a safe training environment.
This course is suitable for all clinicians managing patients
with potentially life-limiting illness. Delegates will be
expected undertake a video recorded role-play during the
course
Time 09:30 - 17:00
Fee £595.00
Food Light refreshments, including lunch
Dates Finchley
21 & 22 November 2018
27 & 28 February 2019
10
Effective Communication Skills
Title Effective Communication Skills
Who All clinical and non-clinical staff including volunteers who
through their work may come into contact with people
approaching the end of their lives
Content Effective communication skills are fundamental to
providing high quality care for people approaching the
end of their lives and to properly support those close
to them. There is, however, much evidence to suggest
that the healthcare workforce lack confidence and skills
when discussing end-of-life care. This foundation study
day explains the importance of good communication,
explores barriers to and methods of communication and
culminates in the opportunity to practice dealing with
difficult conversations
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
18 May 2018
18 October 201812
Introduction to Clinical Audit
Title Introduction To Clinical Audit
Who Health and social care professionals from both clinical and
non-clinical settings
Content Audit is essential in health and social care to measure the
services we provide to ensure they meet standards. Audit
will also inform care providers and patients know where
their service is doing well, and where there could be
improvements. Course content will include the principles
of audit, how to design an audit tool and common pitfalls.
Invaluable for those intending to carry out audit
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
11 July 2018NLH Education Prospectus 13
Building Resilience in a Healthcare Workforce
Title Building Resilience in a Healthcare Workforce
Who Healthcare professionals
Content Resilience of the health and social care workforce is
vital as staff respond to the increasing demands and
complexities of providing care in the current climate.
This course will help you understand the importance
of resilience for you and your team, and how personal
resilience impacts on team resilience. You will also
learn about what builds and erodes resilience, and
develop strategies to help staff become resilient in these
demanding times
Time 09.30 – 16.00 Day One / 09.30 – 12.00 Day two
Fee £145.00
Food Light refreshments, including lunch on day one only
Dates Finchley
03 & 10 December 201814
Understanding Loss, Grief & Bereavement
Title Understanding Loss, Grief & Bereavement
Who All clinical and non-clinical multidisciplinary staff from
all healthcare settings who through their work encounter
people approaching the end of their lives
Content It is well known that multi-disciplinary healthcare
professionals experience loss, distress and grief in
response to their patients’ end of life journey. These
emotions can impact on personal well-being, leading to
burnout, moral distress, compassion fatigue, and poor
clinical decisions which adversely affect patient care. It
is important that there is an awareness of the impact of
these emotions and the choice of strategies to support
oneself.
On completion of this course, learners will be able to:
• Explain the importance of understanding of loss, the
grief process and bereavement care
• Explore their own personal and professional
experiences of loss, grief and bereavement which are
central to the learning of effective and compassionate
care of the dying patient and their family
• Examine the need for self-care
• Discuss strategies that provide support for people who
are caring for dying patients and their families
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
28 September 2018NLH Education Prospectus 15
Ethical Issues at the End-of-Life
Title Ethical Issues At The End-of-Life
Who Registered Nurses and healthcare professionals of a
similar level
Content Caring for those individuals approaching the end-of-life
sometimes involves complex ethical issues. This course
will provide an introduction to ethical issues in end of
life care, enable the learner to explore the principles of
ethical decision-making and then apply those principles to
support those they care for
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Winchmore Hill
12 September 201816
Namaste Care
Title Namaste Care
Who Anybody who cares for those with end stage dementia
Content Namaste is a Hindu term meaning to ‘honour the spirit
within’. The Namaste Care programme was developed by
Professor Joyce Simard to meet the needs of people with
advanced dementia. The programme is based around the
five senses, using music, massage, colour, tastes and
scents, to connect with people and focus on wellbeing. No
additional staff, space or expensive equipment is required
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
18 July 2018
13 February 2019NLH Education Prospectus 17
Dementia at the End-of-Life
Title Dementia at the End-of-Life
Who All levels of health and social care professionals who
provide end-of-life care for people with dementia
Content 850,000 people are currently diagnosed with dementia in
the UK and this number is expected to continue rising.
This course aims to help health and social care
professionals adapt their existing skills to achieve
excellent end-of-life care for people with dementia and
their families. Topics will include epidemiology, the
experience of dementia, symptom management and
ethical issues
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Winchmore Hill
23 May 201818
Supporting Young People Facing
Beareavement
Title Supporting Young people Facing Bereavement
Who Teachers and those responsible for or working with
children and young adults
Content It is estimated that at any one time 70% of schools have
a recently bereaved child on their roll. These children
often feel isolated during their grief experience which may
have a huge impact on their emotional and social well-
being and on their ability to concentrate and study. Many
teaching staff, however, find it difficult to offer support at
this time.
The study day will be delivered by nurses and social
workers from North London Hospice and Noah’s Ark
Children’s Hospice and aims to increase the confidence
of teaching staff when supporting a child or young person
who is going through a period of bereavement, loss or
change
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
08 March 2019NLH Education Prospectus 19
Summer & Autumn School
Title Summer & Autumn School
Who Those aged 15-19 considering a career in medicine,
nursing or health and social care
Content This two-day workshop run during school holidays allows
you to experience the work environment of the hospice,
meet members of the health care team and enhance your
CV. Sessions will cover
• the aims and principles of palliative care
• understanding perspectives on death and dying
• communication at the end of life
• accessing support services
Time 09:30 - 16:00
Fee £95.00
Food Light refreshments, including lunch
Dates Finchley
Summer School: 26 & 27 July 2018
Autumn School: 29 & 30 October 201820
CME McKinley T34 Syringe Driver Training
Title CME McKinley T34 Syringe Driver Training
Who For registered nurses or doctors who set up and monitor
McKinley T34 Syringe Drivers
Content Two hour sessions include understanding the rationale
for syringe driver use in palliative care, an awareness of
medications commonly used in syringe drivers and how
to safely set up and monitor the CME T34 syringe driver.
3 hour sessions will also include symptom control and
the use of syringe drivers. Following training learners will
be able to discuss the rationale with patients and their
families.
Please note that participants will need to be assessed for
competency within their own workplace
Time Various
Fee From £45.00 per delegate
Food Not Provided
Dates Rolling dates and private workshops available to suit
individual needs – please enquire for detailsNLH Education Prospectus 21
Bespoke Training & Educational Visits
Title Bespoke Training
Content We are happy to provide bespoke training tailored for the
needs of your organisation. We can deliver any of the study
days or training courses in this prospectus at your place of
work. Alternatively we are happy to deliver sessions on any
required aspects of palliative or end-of-life care. Please
contact us to discuss your requirement
Title Educational Visits
Content We welcome visitors from the UK and beyond and open
North London Hospice to share our palliative care
knowledge and expertise through private tours.
We regularly greet international healthcare professionals
and students from as far away as Finland, America and
Japan. Half-day or whole-day tailored visits available on
request throughout the year22 How to book… Joining a course or training session with North London Hospice couldn’t be easier! You can book your place by visiting our website where you will find an up to date list of available courses. Alternatively, please contact the Education Department on 020 8343 8841 or email education@northlondonhospice.co.uk to book or obtain further information. Data protection: In accordance with The Data Protection Act 1998, we are required to inform you that your details will be retained and held on file for administrative purposes by North London Hospice. Please be assured that we will not pass this information to any other organisation, unless we have your prior consent. Cancellations: All cancellations for bookings must be received in writing or by email up to seven days before the planned event /workshop / course date, there will be no charge applied. Less than seven days before the planned event / workshop / course date, the full costs will continue to be charged. However a substitute delegate may be sent at any time but please inform us in writing or email of the new delegate’s details prior to the event. Course changes: North London hospice reserves the right to improve the specification and format of its courses for the benefit of the delegates without notice to the delegate. The location and date of the course will be as advised to the delegate at the time of booking. However North London Hospice reserves the right to change the location of the course in exceptional circumstances and will advise the delegate as soon as this change is known. Travelling and parking at the Hospice: Please visit our website for information: www.northlondonhospice.org
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“Education is the most powerful weapon which you
can use to change the world.”
Nelson Mandela
North London Hospice
47 Woodside Avenue, London N12 8TT
Phone: 020 8343 8841 Email: education@northlondonhospice.co.uk
Web: www.northlondonhospice.org /education
nlheducation @NLHeducation
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