PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA

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PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA
IKEA Australia
    ®

PEOPLE & PLANET POSITIVE 2018
CREATING A CIRCULAR IKEA
                           ®
PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA
Jan Gardberg                                                              Kate Ringvall
                                   Country Retail Manager,                                                   Sustainability Manager
                                   IKEA Australia                                                            IKEA Australia

                                   IKEA Australia                                                            Circular IKEA
                                   and Sustainability

The world is changing rapidly around us. Our population is expected      At IKEA our overall ambition is to become people and planet positive,
to surge to 9.8 billion by 2050. In just over a decade, 70% of the       and to inspire and enable the many people to live a better everyday
world’s population will live in urban areas forming a world of many      life within the limits of the planet.
powerful cities.
                                                                         To do this, we are transforming IKEA into a circular business. It is
While this may seem overwhelming, at IKEA we are optimistic about        one of our biggest ambitions and challenges for the future and will
the future. How can we create and design cities of the future while      impact IKEA in many ways: from how we develop products, source
staying within the limits of the planet?                                 materials, develop our supply chain and set up logistics, through to
                                                                         how and where we meet our customers.
It requires bold ambitions, commitment and working together to
tackle big challenges like climate change and resource scarcity. We      Looking beyond the way we currently consume, we want to take
need to rethink the way we consume and the impact it has on our          the lead in circularity by joining forces with others to create real,
planet. And we cannot do this alone.                                     lasting impact on a large scale. It’s about creating a restorative and
                                                                         regenerative circular business model that we can all benefit from.
This year, IKEA launched its 2030 People and Planet Positive
Strategy. The three change drivers – healthy and sustainable living;     We are proud to be going all-in when it comes to creating a people
circular and climate positive; and fair and equal – form our roadmap     and planet positive world. As a leading retailer here in Australia
to creating a better everyday life for the many people globally and      and globally, we have a unique opportunity to create a movement
locally. In Australia, work is already underway to achieve some of       in society where better and sustainable living is desirable and
these ambitions.                                                         affordable.

In Australia, we have almost 4000 co-workers and have 19 million
visitors to our stores each year. As a leading home furnishings
retailer we recognise the role we play in creating a people and planet
positive world. We know that we can make change and create impact
through setting ourselves bold and ambitious targets, and also
inspiring our customers to be conscious consumers.
PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA
What is the Circular Economy      04
The Circular Life   		            06
The Facts                         08
Our Ambition		                    09
Design is Key			                  10
Creating a Circular IKEA		        12
Around the World                  14
IKEA Tempe Take-back              16
Soft Landing		                    17
Driving a Sustainable Future      18
VIMLE                             19
KUNGSBACKA		                      20
TÅNUM                             22
IKEA Products                     24
Sustainability in our Stores      26
Wood			                           28
Cotton                            29
Food is Precious                  30
Year in Review		                  32
People and Planet Positive 2030   34
Community                         36
Good Cause                        37
About IKEA                        38

                                       PEOPLE & PLANET POSITIVE 2018   3
PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA
WHAT IS THE
CIRCULAR ECONOMY

The circular economy is a new way of looking at the
relationship between consumers, products and the
companies that create them.
Instead of a linear ‘take-make-dispose’ model where vast amounts
of man-made and natural resources end up in landfill, the circular
economy provides a new challenge: how can products be adapted for
longevity? What parts can be replaced or repaired? What elements of
a product can be recycled, or manufactured from recycled materials?
Can the product be reimagined or re-engineered for additional uses?
Can it be refurbished or resold?

What is ‘closing the loop’?
Closing the loop is when waste products are repurposed to make
new resources, such as materials and products.

           RESOURCES
           Renewable / Non-Renewable                                                             WASTE

                                                DESIGN / MANCTURE     CONSUMPTION / USE

                                                                                      LINEAR ECONOMY
PEOPLE & PLANET POSITIVE 2018 - CREATING A CIRCULAR IKEA
FIVE RULES OF THE
                               RESOURCES
                                                                            CIRCULAR ECONOMY
                         Renewable / Non-Renewable

                                                                            The idea is that nothing useful goes to waste.
                                                                            IKEA has accepted this challenge in a number
                                      DESI
                                             GN
                                                  /
                                                                            of ways.
                                                      M
                                                          AN
                                                               U
                                                                                  Reuse and remanufacture:

                                                               FA
                                                                            1

                                                                   CT
                                                                                  Materials and components are taken back and reused
              E

                                                                       UR
         CL

                                                                                  in production.

                                                                       E
               CY
     PAIR / RE

                                                                                  Sharing platforms:
                            CIRCULAR
                            ECONOMY                                         2     Using digital technology to increase the use of already
                                                                                  existing assets and products such as cars, houses, and
/ RE

                                                                                  equipment.
           E
        US

                                                                                  Extended product lifespan:

                                                                            3
               -
                    RE

                                                                   SE

                                                                                  Repairing and/or upgrading existing products through
                                                                   U

                                                                                  services and other products.
                                                               /

                                                               N
                                                      I   O
                                                   PT
                                              UM

                                                                            4
                                       CONS                                       Product as a service:
                                                                                  Leasing and reusing.

                                                                                  Circular materials:

                                                                            5
                                  WASTE                                           The circular supply chain introduces fully renewable,
                                                                                  recyclable or biodegradable materials that can be used
                                                                                  in consecutive lifecycles to reduce costs and increase
                                                                                  predictability and control.

                                                                                                                    PEOPLE & PLANET POSITIVE 2018   5
Based on
                       current
                     population
                       growth,
                    there will be
                    an estimated
                     10 billion
                       people
                      on earth
                      by 2050.

THE CIRCULAR LIFE
Consumers are becoming
more conscious about the                                                 Today only 9%
environmental impact of                                                   of the world’s
their choices.                                                                plastics
From reusable coffee cups to                                               that we use
refillable water bottles, the move
from a ‘throw away’ culture is
                                                                        are being recycled
gaining momentum.                                                          and reused1
But there’s still a long way to go. Today only
9% of the world’s plastics are being recycled
and reused1. This means a whopping 91%
is going to waste.

This, combined with the lack of a local
recycling industry, means that we have to
find a way to stop putting things in the bin
in the first place. We need to be conscious
consumers, taking steps to reduce, reuse
and recycle.

Based on the current population growth,
there will be an estimated 10 billion people
on earth by 2050 – a 25% increase in just
over three decades.

That’s only 32 years away.
We urgently need to change the way we are
doing things if we want to secure the future
of the environment and our way of life.
1 https://www.economist.com/blogs/graphicdetail/2018/03/daily-chart-2

                                                                                             PEOPLE & PLANET POSITIVE 2018   7
THE FACTS
81% of Australians have never heard of the circular economy. The good news
is that of the 19% of Australians that have heard of the circular economy,
the majority understand what it means; the circular economy is about looking
beyond the way we currently consume – take, make and dispose. It’s about
creating a restorative and regenerative business model.

Unleashing the potential                              Vintage is the new black
• More than half of the population (56%) have         • Over the last five years the furniture market
  thrown out furniture in the last 12 months,           in Australia is expected to have grown by 1%1.
  however 1 in 4 Australians would keep their           34% of Australians said they are planning
  furniture if they knew how to repair or reuse it.     to buy furniture in the next 12 months
                                                        with the majority (67%) happy to purchase
• Using this sample, it’s possible that 13.5            pre-used furniture if it fit the style of
  million pieces of furniture could be recycled,        their home.
  reused or repaired and given a second life
  saving it from landfill and unleashing an           • Of the 34% of Australians that said they
  enormous economic opportunity.                        wouldn’t purchase used furniture, 60% would
                                                        reconsider their decision if the furniture
• The World Economic Forum puts the 		                  had been restored by professionals and was
  potential worldwide economic benefit of the           safe to use; they knew how to personalise
  circular economy at one trillion USD annually.        the furniture to suit their home; if it was
                                                        easy to purchase and delivered or if they
• Chairs, sofas and coffee tables are the 		            could rent the furniture so they could
  top three pieces of furniture Australians             continuously update their homes.
  throw out.
                                                      1 IBISworld, Furniture Retailing – Australia Market Research Report,
                                                      published June 2018
• The number one reason why Australians
  throw furniture out is because it’s broken
  (55%), followed by no longer needing it
  (34%) and then decluttering (26%).

• 60% of Australians donate their
  unwanted furniture to charity.
OUR AMBITION

             Our ambition for 2030
           is to be 100% circular
               and climate positive
                in our operations.
               Transforming IKEA
                                ®

            into a circular business
              is one of our biggest
           ambitions and challenges
                  for the future.

                                       PEOPLE & PLANET POSITIVE 2018   9
DESIGN                                  We are on track,
IS KEY                                  with 60% of our
                                         range already
                                       based on renewable
At IKEA
         ®                                  materials.
we constantly ask
is there a better way?
It is in our DNA
to think differently,    Sustainability is one of the five dimensions of Democratic Design
                         at IKEA. It is a clever combination of form, function, quality,
be cost conscious and    sustainability all at an affordable price. This formula influences
challenge ourselves      every part of IKEA from product design through to our supply
                         chain and into our stores.
to find new and
better ways.             While sustainability has always been at the core of our product
                         design, today we are taking a new approach – creating a circular
                         IKEA which takes into account all stages of the product life cycle.
We see our products
as resources for         Our goal is to be circular in all aspects: from how we develop
the future.              products and services, source materials and develop the IKEA
This means we            supply chain, to how and where we connect with our customers.
need to design           We are at the beginning of this challenging journey but
products that            we are on track – 60% of our range is based on renewable
can be reused,           materials.
repaired and
                         But we cannot do this alone – together with government and
resold right             industry, co-creating with communities and other businesses we
from the start.          will accelerate the transition from a linear to a circular economy,
We also need to          unleashing enormous potential.
ensure that they
                         Today we invite you, our customers, to be part of the solution.
can eventually
be recycled.             Together, we can make a lasting impact on a global scale.
NINE DESIGN PRINCIPLES

To achieve circularity at IKEA all of our new products are created
                                                                                  IKEA wins circular
                                                                                           ®

with these rules in mind.
                                                                                  economy award
1. Designed for                          6. Designed for adaptability
an expected lifespan                     and upgradability                        IKEA won a major award at
Product durability, condition,           Products that can fulfil the customer    The Circulars, a new award
and material matches its functional      need throughout life.                    program created by the
and stylistic lifespan.                                                           World Economic Forum and
                                         7. Designed for care and repair
2. Designed for the use of                                                        the Forum of Young Global
                                         Products that fulfil customer needs
renewable or recycled materials                                                   Leaders.
                                         for easy maintenance, repair, and
Ensuring the right choice of materials   long term enjoyment.                     The awards are open to individuals
from the beginning.                                                               and organisations and are designed
                                         8. Designed for disassembly
                                                                                  to recognise and celebrate all facets
3. Designed for recycling                and reassembly
                                                                                  of the circular economy movement.
Choosing materials and how they          For moving, repairing, upgrading,
are combined to enable recycling.        and remanufacturing.                     IKEA won the Accenture Strategy
                                                                                  Award for Circular Economy
4. Designed for production               9. Designed for emotional                (Multinational) at an award ceremony
                                         connection                               held in Davos, Switzerland on
Designed for minimum waste in
                                                                                  22 January 2018.
production of material, water, energy,   Enabling customers to make an
and chemicals.                           emotional connection with the product,
                                                                                  This award recognised the work
                                         like design details that support
                                                                                  that IKEA has done in transitioning
5. Designed for standardisation          keeping memories, uniqueness,
                                                                                  its product development, material
and compatibility                        or personalisation.
                                                                                  sourcing, supply chain development
Enabling interchangeability also                                                  and logistics set-up across to a circular
between brands, better production                                                 model, while maintaining a strong
and remanufacturing.                                                              relationship with its customers.

                                                                                                  PEOPLE & PLANET POSITIVE 2018   11
CREATING A CIRCULAR IKEA
                                                                                       ®

In order to become a circular business, we have had to drastically
rethink our range, services, operations and food.

The first step                                The challenge
Making the most of waste.                     Creating a circular IKEA is not simple
                                              task or a quick fix.
Imagine a zero-waste world. A world
where discarded plastic drink bottles could   Malin Nordin, Development Leader for
be turned into new kitchens. Impossible?      Circular IKEA says, “We always want
Not at all. It’s already happening.           to do things with speed but systematic
                                              thinking always takes time.
In partnership with an Italian supplier,
the team at IKEA of Sweden developed          “Products must be designed to last
the materials for the KUNGSBACKA kitchen      longer, resources have to be used
front from recycled wood and recycled         efficiently, all transport [both
PET-bottles.                                  IKEA and our suppliers] needs
                                              to be as efficient as possible.
For the IKEA PS 2017 collection, IKEA         Unavoidable waste needs to
designer Iina Vuorivirta created a vase       be turned into resources
made of the glass waste from other            and IKEA needs to generate
products.                                     its own renewable energy.

The TÅNUM rug is made entirely from           “Like all big changes, you try
leftover materials from bed linen             a lot of things and fail quite
production – another example of feeding       often. Then you have a few
waste from production back into the           successes. We need to think
product cycle.                                differently,” says Malin.

                                              IKEA is working hard to do just that.
Being smarter by being                         Designing for an
circular                                       emotional attachment
By 2030, IKEA will be using a lot more         Research has shown that an emotional
material than it is today.                     connection is the number one reason
                                               consumers keep products and invest
Can IKEA grow without placing more             in them to prolong their life.
pressure on resources? Is this an impossible
equation?                                      “It is so important for the customer
                                               to have a story that is connected to
Malin says its possible by finding smarter     a product,” says Malin.
ways to use materials.
                                               During the 2018 Stockholm Furniture Fair,
“It is not difficult to find a material that   Marcus Engman, Head of Design at IKEA,
can be both renewable and recyclable,”         talked about how IKEA is not only aiming
says Malin.                                    to fulfil the functional needs of customers
                                               but the emotional needs as well.
“The difficulty arises when ensuring
that the material is good quality and safe;    In an ideal world, homes are places
that it’s free from dangerous chemicals.       of sanctuary and safety, happiness and
It also has to be a manufacturable material    harmony. The way people feel about the
and sit within the IKEA price range.”          things in their homes enhances that sense
                                               of peace and wellbeing.
As a global brand that is committed
to creativity and innovation, we also          By creating circular products, IKEA believes
acknowledge the opportunity to make            that people will feel even better about their
positive change by rethinking the way we       home lives, knowing that their purchases
design our products so they can be easily      are environmentally responsible, as well
reused or recycled for a second life.          as durable, practical and well-designed.

                                               Products that are good for people can
                                               also be good for the planet.

                                                                                               PEOPLE & PLANET POSITIVE 2018   13
AROUND THE WORLD

Ever-evolving and experimenting, IKEA has started                        IKEA Sweden
                                                                                 ®

testing surprising new business models, from renting
out to buying back furniture.                                            IKEA Sweden works with online marketplace Blocket.se to encourage
                                                                         customers to buy and sell second hand products. Stores in Sweden
These two business models are innovative examples of how we can          also held events for consumers with a focus on circularity and textile
create an economy that’s good for business and for the environment.      take-back.
Both initiatives reenvision the lifecycle of IKEA furniture as a loop
rather than a static straight line.                                      IKEA France
                                                                                 ®

IKEA Chief Executive, Jesper Brodin, speaking at the World Economic      IKEA France launched the ‘Second life for furniture’ initiative that
Forum held in Davos in 2018 said, “If the last decades were about        encouraged customers to bring their unwanted IKEA products back
mass consumerism, now we are getting towards mass circularity.           to be resold.
You build in an economic incentive, you build in a consciousness with
consumers that they don’t have to own it [the product], but instead
                                                                         IKEA Japan
                                                                                 ®

own things collectively in the world that can be shared and recycled”.

                                                                         IKEA Japan enables its customers to sell furniture back to IKEA,
                                                                         to then be resold. Within the first year, more than 3,500 items were
                                                                         sold back to IKEA through the scheme, helping customers overcome
                                                                         the problem of what to do with items that still have value but are no
                                                                         longer needed.

                                                                         IKEA UK
                                                                                 ®

                                                                         IKEA UK and Ireland launched a textile take-back initiative at IKEA
                                                                         Cardiff, giving customers the opportunity to bring in any unwanted
                                                                         textiles purchased from any store – from clothing to soft furnishings
                                                                         – to be reused, repaired or recycled. The store ran workshops
                                                                         showing customers how they can breathe new life into old textiles,
                                                                         or turn them into something new.

                                                                         The initiative is now being rolled out across the UK and Ireland.
PEOPLE & PLANET POSITIVE 2018   15
IKEA TEMPE TAKE-BACK
                ®

Life after life                                                          It doesn’t stop there
IKEA Tempe is committed to creating a more                               To support circular living in the local community, IKEA Tempe will also
                                                                         host free sustainability workshops across a range of topics, bringing
sustainable future. Whether consumers want to                            in local experts to share their knowledge on sustainable living.
breathe new life into unwanted items, or part ways
with them for good, we’ve found a way to help.
                                                                         Why Tempe?
In exchange for a voucher, IKEA customers living in Sydney can
now give their unwanted IKEA furniture a second life by bringing         To help us create a take-back service that meets the needs of
it back to store for it to be sold on to a new customer.                 the Tempe community, we needed to ask what their view was on
                                                                         unwanted furniture. We consulted local government and businesses,
It is the first circular economy program of its kind to be               as well as the local community and found:
launched in Australia.
                                                                         • 91% of locals said yes to a take-back service for furniture.

How does it work?                                                        • 69% wanted to learn how to upcycle old furniture.

• The IKEA Tempe Take-back service gives customers the incentive         • 65% took responsibility for the items they no longer wanted.
  to recycle unwanted IKEA goods, instead of throwing them away.
                                                                         Taking this research and learnings from other IKEA markets around
• Customers need to fill out an online form and email photos of their    the world, we were able to launch the Tempe Take-back service.
  old IKEA furniture which will then be assessed by an IKEA co-worker.

• The customer will then be advised if their furniture qualifies
  for the service, and if successful they will then be offered a price
  for their furniture.

• The customer has 14 days to bring their furniture to IKEA Tempe                 Last year we recycled
  where they will receive their voucher.
                                                                                1700 mattress that would
• The furniture will be put up for sale in IKEA Tempe at the same
  value of the voucher given to the customer.
                                                                                   have otherwise gone
The new Tempe scheme joins existing IKEA programs that take-back
                                                                                         to landfill.
mattresses, batteries and light bulbs in stores across Australia.
Mattress Take-back in Australia                                         Mattress Take-back facts:
IKEA takes back old mattresses for our customers for a small fee when   • 75% of used               • Husk makes great
we deliver new beds. We have partnered with Soft Landing –
a mattress recycling social enterprise that also provides jobs and
                                                                          mattress components         weed matting and
traineeships for people who have experienced barriers to gaining          are currently recycled.     mulch.
lasting employment.
                                                                        • Steel springs are         • Timber is turned
Last year we recycled 1900 mattresses that would have otherwise           recycled into products      into kindling, mulch
gone to landfill.
                                                                          like roof sheeting.         and animal bedding.

                                                                        • Foam is recycled
                                                                          into carpet underlay.

SOFT LANDING
                                                                                                           PEOPLE & PLANET POSITIVE 2018   17
IKEA DRIVING                                                      Creating a Circular IKEA
                          ®                                                                                  ®

A SUSTAINABLE
                                                                  At IKEA our range is our identity. We want to do
                                                                  our part in creating a waste-free and regenerative

FUTURE
                                                                  economy across everything we do.
                                                                  Democratic Design – a clever combination of form, function,
                                                                  quality, sustainability all at an affordable price – continues
                                                                  to guide the way we create furniture and do business. We
Urbanisation is an accelerating trend that will see our cities    will design all our products from the very beginning to be
continue to swell. We need to consider new ways to do more        repurposed, repaired, reused, resold, or recycled, generating
with less – and this includes transport. Transport is the         as little waste as possible. We will use more renewable and
fastest growing contributor to climate change, comprising         recycled materials and enable materials and products to
23% of energy-related carbon dioxide emissions.1                  last longer.

Car sharing for our customers
IKEA has a strong partnership with GoGet, Australia’s first
and largest carshare service. Customers who visit our stores
will find a GoGet service at most of our sites in Australia. By
promoting the carshare service to our customers, IKEA hope
to trigger a mindset change where people will be more open
to sharing belongings and services.

In a sharing economy, everyone benefits. The customer gets
what they’re looking for quickly, locally and cheaply while
living a better life within the limits of the planet.

Electric Vehicles
We’ve also looked at our own operations. This year,
in partnership with one of our transport suppliers,
have rolled out two electric vehicles to deliver IKEA products
from our Springvale store to customers’
homes. This is the beginning of our
work to use only electric vehicles for our
operations and services by 2025.
1 World Health Organisation
VIMLE

The VIMLE sofa range has been designed
so that parts can be added, removed or
reconfigured depending on the way you
live at home. The removable covers make
the sofa easy to maintain and provide the
opportunity to update and personalise
depending on your style.
The VIMLE sofa range is an example of how IKEA is
transitioning to the circular economy, by supporting
customers as they go through different stages of
their lives. It has been designed to be modular and
adaptable, easily transforming to fit the needs of life
at home.

VIMLE is one of our most flexible pieces of furniture
where customers can choose to add and remove
components like an armrest and chaise longue. It can
be formed in any way you like for your space at home.
Choose the number of seats, design and functions.
As your family or home grows, add on to the sofa and
let it grow with you.

The VIMLE sofa is packaged in separate flat-packs,
making it easier to transport and better for the
environment as it alleviates the need to use heavy
vehicles to move the sofas.

Helping customers reuse, reduce and recycle is one
way IKEA is helping to co-create a circular economy
revolution.

                                                          PEOPLE & PLANET POSITIVE 2018   19
KUNGSBACKA

Our KUNGSBACKA range of kitchen doors and drawer fronts were the first kitchen fronts in the
IKEA range to be made from recycled wood and plastic from recycled PET bottles. Each year,
approximately 100 billion PET bottles are consumed worldwide, and this number only reflects
bottled water. Add soft drinks to the mix and the number is much higher.

But what actually happens to all these                                   For each door’s matte black surface, 25 half-litre
                                                                         plastic bottles are used. KUNGSBACKA is an
bottles?                                                                 important first step on the journey towards
                                                                         ending the use of virgin oil-based plastic.
Some of them – approximately 30% – are recycled as material for
new products, while 70 billion bottles become waste or are discarded     In KUNGSBACKA, the plastic bottles get a new
directly into the sea or landfill. The fact that so much plastic is      life, but also a much longer life. You’ll probably
thrown away is not sustainable for the world. This is partly because     finish a bottle of water within 25 minutes. If a
plastic is made from oil, a natural resource that will eventually run    bottle of water is recycled and converted into
out, and partly because it takes a very long time for plastic to break   plastic film on a kitchen front, the same plastic
down – an astonishing 700 to 1000 years.                                 gets a lifetime of at least 25 years.

We need to get better at using the earth’s resources wisely and          We’re not the only ones who think KUNGSBACKA
we must start seeing billions of discarded PET bottles as a resource     is pretty great. This product received the Red Dot
not waste.                                                               Award for Product Design.

There are millions of IKEA products around the world, and by             The Red Dot Awards were founded in 1955 and are one
offering more sustainable alternatives, we have the opportunity to       of the world’s largest international product competitions.
bring about change. So we started looking at how we could replace
new materials with recycled materials in our kitchen range.              This year, more than 17000 submissions from 59 countries were
                                                                         received and the products entered were assessed individually by
This idea came from close collaboration with our supplier and IKEA       an independent and international panel of experts.
designers. Together they developed the KUNGSBACKA kitchen front
which consists of particleboard made from recycled wood wrapped          The KUNGSBACKA project started with a vision to create a more
in plastic film made from recycled PET bottles.                          sustainable kitchen front. To IKEA, waste is seen as a resource.
KUNGSBACKA received
the Red Dot Award for
       Product Design.

          PEOPLE & PLANET POSITIVE 2018   21
In India,
4000–5000 rag rugs
 are produced from
offcuts every month.
TÅNUM

Rag rugs have been used in Sweden for around                              To make the process as easy as possible, Carita and Erik decided
                                                                          that the rugs would be created in two colour settings, one light and
150 years. Women used rags from old sheets and
                                                                          one dark. The first step was to make sure the supplier that created
clothes to weave rugs to decorate and protect their                       the quilt covers also gathered the leftovers and sorted them into
wooden floors.                                                            one light and one dark pile. The piles were then transported to the
                                                                          supplier, Karupannya, where women weave the rugs by hand.
“You could tell a family story by looking at a rag rug: finding your
mother’s old summer dress or father’s old shirt. In TÅNUM you             “We wanted to use this supplier for two reasons. One, because
can tell the story of IKEA textiles,” says Carita Carlström, Product      we want to support him in his mission to create a better life for the
Developer for Rugs at IKEA of Sweden.                                     community by providing women with fairly paid jobs. Two, because
                                                                          this region in Bangladesh is known for having great skills in textile
The idea of the small, Scandinavian rag rug grew. At the Milan            craftsmanship,” says Carita.
Furniture Fair, Carita met a young design student from Finland,
named Erik Bertel, who had designed a rag rug as a way to show
how it’s possible to create something beautiful with recycled
materials.

“We liked the idea and started to cooperate with Erik to find the
right format for the rag rug. At the same time we were investigating
the possibilities to get waste material from our quilt cover production
in Bangladesh to the supplier that could weave the small rugs by
hand. The design process was fairly easy and smooth but solving
the logistical challenges in Bangladesh was tough,” says Carita.

An easier way would have been to use new fabrics, cut them
into rags and make the rugs from new material. But this was
not something IKEA was interested in. The purpose was to make
something useful and beautiful out of waste materials.

“By only using leftovers from our own productions we can guarantee
that the textiles follow IKEA regulations. Knowing now that we will
use leftovers from the suppliers in Bangladesh, we can also ensure
that the cotton in the textiles comes from more sustainable cotton
farming,” says Carita.

                                                                                                                        PEOPLE & PLANET POSITIVE 2018   23
CIRCULAR ECONOMY
IKEA PRODUCTS
             ®

                                           IKEA PS 2017 vase
                                                   ®

                                           The marbled IKEA PS Vase by designer
                                           Lina Vuorivirta is made by re-melting glass
                                           that has been rejected due to bubbles or
At IKEA, our furniture                     defects created during production.
and products are our identity.             “To create something unique that can
                                           also be mass-produced was an exciting
Functional and beautiful                   challenge for me as a designer and for        KUGGIS box with lid
but also affordable.                       IKEA,” says Lina.
                                                                                         The KUGGIS box series is made from
For us, it starts with design and ends     “Despite all vases being mouth-blown in       recycled PET plastic, made into brand
with sustainability. The good news for     the same mould, they get a unique look        new practical storage boxes. A good way
the planet? The process is regenerative,   because the melted glass is made              to reduce our consumption of new raw
with recycling, reusing, repurposing       of various shades of leftover material        materials and be kinder to the environment.
at the heart of our business.              from the glassworks,” she says.               Recycle it again, and it gets yet another life.
SOARÉ place mat
                                                SOARÉ begins its life in the Mekong River. The waterway is teeming with water
                                                hyacinth, which grows incredibly fast. People living near the riverbank harvest and
                                                dry the water hyacinth and then weave the stalks together to make the SOARÉ place
TOMAT spray bottle                              mat. Many women undertake the task, keeping the river passable while preserving the
                                                tradition of their craft. They are able to use the income from their weaving to better
From February 2017, the production of the       their families and give their children new opportunities.
TOMAT bottle switched over from 100% virgin
plastic to 50% virgin plastic and 50% plastic   With this kind of thinking, there’s no need to choose between
recycled from IKEA Group shrink wrap waste.     sustainability and quality.

                                                                                                               PEOPLE & PLANET POSITIVE 2018   25
SUSTAINABILITY
IN OUR STORES

Highlights
• In the last financial year we diverted 79% of our
  waste from landfill.

• At IKEA Rhodes and IKEA Richmond, our lights
  in stores are now 100% LED.

• We have almost 20000 solar panels across
  our stores in Australia. The panels would generate
  enough solar energy to power 967 homes for an
  entire year.

• So far in this financial year we have recycled
  almost 4400 tonnes of cardboard across our
  stores.                                                  We’re always looking at ways to reduce the
                                                           amount of energy required to run our stores
• Our recently opened Distribution Centre / Customer       and transport our products.
  Distribution Centre is a state of the art facility. 		   We do this by investing in renewable energy, upgrading
  Among a range of sustainable features, it has 		         our equipment and coming up with innovative ways to
  electric powered fork lifts, and is the home to green    cut down on waste and carbon emissions.
  crane technology where the 9 robotic crane arms
                                                           From shrinking down the amount of space our products
  convert breaking energy into electricity which           take up in transport vehicles, to installing solar panels
  is fed back into the building to power the               on the roofs of our stores, we have made significant
  lights.                                                  improvements and investments over the past three years.
An important
part of the circular
economy is ensuring
we do our best
to reduce our
environmental
impact.
The scale of IKEA globally
means that when we source
raw materials, like cotton
and wood, from more
sustainable sources it has
a huge impact on people
and planet.

        PEOPLE & PLANET POSITIVE 2018   27
WOOD

Many reasons to                                  That was in addition to 30 million
                                                 hectares (that’s an area larger than
love wood                                        Victoria and Tasmania combined)
                                                 of FSC forest, which we had already
Beautiful, durable, renewable                    added through a partnership project
and recyclable, there are many                   with WWF.
reasons why IKEA loves wood –                    Our IWAY Forestry Standard sets clear
and has an opportunity to make                   requirements for all wood used in IKEA
a difference – for both people                   products. This includes a ban on wood
and the planet.                                  that has been illegally harvested from
                                                 sources involved in forest-related social
Almost 1% of all of the commercially             conflicts, or from High Conservation Value
harvested wood in the world goes into IKEA       Forests. All suppliers must comply with the
products, packaging and printed materials.       standard before they can start deliveries.
                                                 We improve our relationships with suppliers
This means we have the ability – and             with certification audits to check compliance.
responsibility – to not only influence how
the wood is sourced, but also how the            • Two thirds of IKEA products are
forests are managed. With a growing                made from wood.
business and an increasing share of wood
being sourced from ethically managed             • Thanks to an advance production
forests, we can have a positive impact on          process, IKEA can use 20% less
communities, biodiversity, and the climate.        material to make BILLY bookcases
We call this ‘Forest Positive.’                    while maintaining the same good
                                                   quality.
By August 2020, we aim to source 100%
of our wood, paper and cardboard from            • Of the wood IKEA uses today,
more sustainable sources.                          76% comes from more sustainable
                                                   sources. Birch, acacia, pine, beech
In July last year, IKEA contributed to the         and fir are the five most common
Forest Stewardship Council (FSC) certification     types of wood used to make IKEA
of 15 million hectares of forest in priority       products.
areas. This is more than double the total
estimated area needed to supply IKEA.
COTTON

Let’s have a conversation                      This is a perfect example of circular
                                               thinking – where we focus on how our raw
about cotton                                   materials are sourced.

Australians are the second largest             • In FY17 IKEA used 145000 metric tonnes
consumers of textiles, buying on                 of cotton, around 1% of the world’s total
                                                 supply. As the leader in selling cotton
average 27 kilograms of new                      from more sustainable products, the
clothing and textiles every year.                work IKEA does has a huge impact
                                                 on people and planet.
And most of those products are made
from cotton.                                   • IKEA uses cotton in over 3500 products
                                                 across its range from cushions,
It lives in nearly every home, but when          bedsheets, sofas to towels.
grown conventionally cotton farming uses
huge amounts of water and chemicals.           • The more sustainable cotton IKEA
                                                 uses is 18% recycled, 82% from
At IKEA we were uncomfortable with the           the Better Cotton Initiative and other
fact that growing cotton in the conventional     more sustainable sources such as the
way is often harmful to the environment          E3 program in the US.
and the people involved.
                                               • Farmers participating in the IKEA
In 2005, IKEA became a founding                  projects had 14% higher yield and
member of the Better Cotton Initiative,          their gross margin improved
a program run in partnership with WWF,           by 26%.
other international companies, NGOs and
the United Nations Environment Program.        • In India, farmers participating in
                                                 IKEA supported sustainable cotton
Over the past 13 years, IKEA has                 projects have used 27% less
invested over AU$6.6 million in developing       fertiliser, 49% less pesticide
a sustainable cotton industry, while also        and 9% less water.
working to help farmers in India and
Pakistan increase their yields.

                                                                                             PEOPLE & PLANET POSITIVE 2018   29
FOOD IS PRECIOUS

Food Waste
Every day, about one third of all the food harvested
or produced around the world is lost or thrown away.
That equals about 1.3 billion tonnes of food wasted
per year, while at the same time one person in nine
goes hungry.
Food waste is estimated to cost the Australian economy around $20
billion each year. Australian consumers throw away around 3.1 million
tonnes of edible food a year, with another 2.2 million tonnes disposed
of by the commercial and industrial sector.
                                                                         National Food Waste Summit
The IKEA initiative, Food is Precious, aims to cut food waste by 50%
by August 2020. By introducing a smart scale solution that measures      In 2016, the Australian Government committed to the development
wasted food and its sources, IKEA has enabled its co-workers to find     of a National Food Waste Strategy and went on to convene a National
clever ways to prevent food waste.                                       Food Waste Summit in November last year.

The smart scale solution is made up of a touch screen connected to       The National Food Waste Summit brought together people with
a floor scale that carries a waste bin to weigh food waste. The data     an interest in reducing food waste across the food supply and
collected helps identify ways to prevent food being thrown away.         consumption chain, with the aim of stimulating ideas around food
                                                                         waste prevention and repurposing.
Over 20% of all IKEA stores have implemented the food waste
system, resulting in a reduction of 79200 kg food waste. This is         Expert presentations covered diverse topics including food waste and
the equivalent of one million meals.                                     the circular economy, urban and rural case studies on harnessing
                                                                         food waste, and a panel discussion on the food supply chain,
The scales will be installed in IKEA stores around Australia by the      with presentations from primary production, manufacturing and
end of the year.                                                         distribution, retail and food service and hospitality experts.
IKEA Richmond closes the loop with Enrich360
         ®

Enrich360 is a program designed to save our soil, remove food waste from landfill
and provide us with more nutritious, tasty food.

IKEA is one of the first big food companies in Australia to use the program, closing
the loop between food waste and our suppliers.

How does it work? Food waste from our café and restaurant is collected and put
into an organics recycling machine which turns the left over organics into bio mass.
The bio mass is collected by the Enrich360 team and is taken to the IKEA fruit and
vegetable supplier as fertiliser for their farm. It is used to improve their soil and helps
them grow better produce. The more people eat at IKEA Richmond, the more local
farmers benefit and the better things get for everyone.

Coffee grounds for customers
Used coffee grounds are a rich source of nitrogen, making them an excellent garden
fertiliser. IKEA saves 100% of its coffee grounds and some IKEA stores in Australia
give them away to green thumbed customers.

The coffee grounds are available free of charge. They’re packed into boxes and
customers are encouraged to scatter moderate amounts around their plants and
veggies, or add the grounds to their compost or worm farms. The grinds are also
handy for deterring snails.

Onsite organics recycling at IKEA
                                                             ®

IKEA has a goal to ensure that food waste doesn’t end up in landfill. To meet our
‘zero food waste to landfill goal’, IKEA Logan and IKEA North Lakes invested around
$80000 installing on-site food organics recycling equipment that will turn food waste
into a high grade fertiliser that is donated to local schools and gardens.

                                                                 PEOPLE & PLANET POSITIVE 2018   31
IKEA
   ®

YEAR IN REVIEW
We are guided by the IKEA vision to create
                                     ®

a better everyday life for the many people.
That means offering beautiful, functional, good quality
and sustainable home furnishings at affordable prices.

It’s about ensuring everything we do has a positive impact
for people and the planet.

                                                             PEOPLE & PLANET POSITIVE 2018   33
PEOPLE
AND PLANET
POSITIVE 2030

Our 2030 Goals
Our overall ambition is to become people and planet
positive, and to inspire and enable people to live a better
life within the limits of the planet by 2030. To bring about
this change, globally IKEA has identified three key drivers:

      Healthy & Sustainable Living:

1     Inspire and enable one billion people to live a better life
      within the limits of the planet.

      Circular & Climate Positive:

2     Strive for zero waste, be 100% circular and climate
      positive in our own operations, and advocate for positive
      change in society.

      Fair & Inclusive:

3     Improve the wellbeing of millions of people by becoming
      a truly inclusive and people-centred brand, company and
      employer.
Highlights:
• Wood:                                                      • Food for thought:

  All of the wood used in IKEA products is sourced             Our IKEA Restaurants sell 100%
  in compliance with the IKEA IWAY Forestry Section,           sustainably sourced fish and seafood
  working towards the aim of sourcing 100% from                (ASC and MSC certified), cacao, tea
  more sustainable sources such as Forest Stewardship          and coffee (UTZ certified).
  Council® (FSC®) certified or recycled wood by 2020.
  In FY17 we reached 77%, maintaining our position as        • Home solar for customers:
  the world’s biggest user of FSC certified wood.
                                                               Some IKEA stores around the world
• LED Bulbs:                                                   are already selling home solar,
                                                               and in Australia, we are exploring
  Since 2015, IKEA only sells energy-saving long-life LED      opportunities to see if we can do
  bulbs and lights. Purchasing just one LED bulb will save     the same locally.
  around 22 traditional bulbs from landfill. In Australia
  we have sold around one million units of LED lighting
  equipment in FY18.

• Employees:

  IKEA strives for gender equality, as of March 2018,
  IKEA Australia had 53% female employees and
  47% male employees.

• Electric Vehicles (EV):

  IKEA is committed to achieving zero emission home
  deliveries by 2025. IKEA Springvale has made 780
  deliveries using an EV since October 2017. This
  represents 14% of its total deliveries and a saving
  of 8130 kilometres in emissions.

• Solar panels:

  Globally we have 416 wind turbines and 750000 solar
  panels on IKEA stores and sites around the world,
  generating the equivalent of 73% of the energy used
  in FY17. Our ambition is to energy independent by 2020.

                                                                                                      PEOPLE & PLANET POSITIVE 2018   35
COMMUNITY
LIVING LOCAL COMMUNITY GRANTS

The IKEA Living Local Community Grants program is a national program run by IKEA
across Australia. The stores invite applications from local not-for-profit organisations,
with the most inspiring proposal receiving goods, as well as support to design
and implement their makeover.

IKEA North Lakes supports                                               IKEA Tempe supports
        ®                                                                       ®

North Brisbane Women’s Refuge                                           Lentil As Anything
North Brisbane Women’s Refuge operates a transitional house that        Lentil as Anything is a not-for-profit vegan restaurant where guests
provides a safe space for women and children who have escaped           pay what they can afford for their meal. It supports the community
domestic violence. IKEA North Lakes worked with the charity to make     by providing people with wholesome and nutritious meals, while
the space more inviting, with colourful soft furnishings, accessories   also offering a pay it forward system where customers can pay for
and furniture.                                                          someone else’s meal. They train long-term unemployed people,
                                                                        migrants and refugees in order to help them find paid work.
The new space was designed to encourage mums and their kids to
build stronger social connections in the community by giving them a     IKEA Tempe helped make over an area of the cafe, refreshing
space they are proud to bring new friends home to.                      the space.
Childrens’ drawings
                                                comes to life
                                                Every year IKEA runs a drawing
                                                competition where children all around
                                                the world have a chance to bring their
                                                soft toy dream to life.

                                                Last year we had over 2200 entries

GOOD CAUSE                                      from budding young artists across
                                                Australia. Ten of these were chosen
                                                as finalists and submitted to the IKEA
                                                team in Sweden who choose five
                                                drawings that will be made into soft
                                                toys as part of the SAGOSKATT range.

                                                Meet Foxy
Let’s Play for Change                           In November last year, IKEA stores        The Let’s Play for Change campaign
                                                around the world celebrated the arrival   highlights the importance of play for
One of our big global campaigns over the        of ‘Foxy’. Foxy is a soft toy that was    a better everyday life.
past year has been Let’s Play for Change.       designed by Joseph, a seven year old
Over 400 of our stores around the world         boy from Adelaide, South Australia.       The global Let’s Play for Change
actively stood up for people’s right to play.                                             campaign resulted in a 45 million euro
                                                Foxy was one of ten soft toys brought     donation to six international charity
Did you know that four out of five              to life from 70000 drawings submitted     partners.
Australians believe we don’t play enough?       globally. In Australia, the proceeds
And that one in three adults only take          from the sale of this range went to
time out 2-3 times a month to enjoy             Save the Children.                        It’s nice to give twice
activities for themselves?
                                                The IKEA childrens’ range is focused on   Across our stores in Australia we
Local research found that just 40%              creating safe and affordable children’s   encouraged customers and co-workers
of Australians believe that playing with        products that can help every child        to ‘Give Twice’ by buying a soft toy
their children is important.                    learn, develop and, most importantly,     from the collection to give to the Red
                                                have fun through toys that encourage      Cross. As a result of this initiative, we
So how do we encourage people to                role play, imagination, creativity and    collected more than 4000 soft toys for
play more in their everyday lives?              movement.                                 underprivileged kids.

                                                                                                          PEOPLE & PLANET POSITIVE 2018   37
ABOUT IKEA
                                         ®

Customers around the world have embraced the IKEA
concept since its inception over 50 years ago. IKEA is
the world’s largest home furnishings retailer with over
355 IKEA Group stores in 29 countries, employing more
than 149000 co-workers. In 2017, there were a total
of 817 million IKEA store visits globally, and the IKEA
website was visited 2.1 billion times.
The IKEA vision is to create a better everyday life for the many people
and offer well-designed, functional and affordable, high quality home
furnishing, produced with care for people and the environment.
IKEA achieves this through clever product design, cost-effective
manufacturing, buying in bulk and transporting in flat packs.

For more information visit www.ikea.com
The IKEA vision
                ®

 is to create a better
everyday life for the
         many people.

                      PEOPLE & PLANET POSITIVE 2018   39
IKEA Australia
            ®

People & Planet Positive 2018

IKEA.com.au/ppp_report
©INTER IKEA SYSTEMS B.V. / IKEA AUSTRALIA PTY LTD 2018
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