Current Status and Way Forward - Presenters: 9 March 2020 Christo Christowitz Oarabile Selekisho
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WWW.NSFAS.ORG.ZA Current Status and Way Forward Presenters: Christo Christowitz Oarabile Selekisho 9 March 2020
WWW.NSFAS.ORG.ZA 2 Agenda 1. Welcome 2. Thank you 3. Abbreviations 4. ICT Intervention 5. Statistics 6. 2020 Cycle so far 7. What’s new at NSFAS 8. Historic Debt and Close-out 9. Contact Details 10.Questions?
WWW.NSFAS.ORG.ZA 3 Abbreviations A, S1 & T1 Annual, Semester 1, Trimester 1 DHET Department of Higher Education and Training FTENs First Time Entering Students LAFSOP Loan Agreement Form/ Schedule of Particulars Nated National Accredited Technical Education Diploma NBA NSFAS Bursary Agreement NCV National Certificate (Vocational) SASSA South African Social Security Agency SGB Social Grant Beneficiaries TVET Technical and Vocational Education and Training
WWW.NSFAS.ORG.ZA 4
ICT Intervention
• Announced changes to the data submission templates at the end of 2018.
• Engaged with the systems providers (Adapt IT, Coltech, Thusanang as well
as with Visions and own developed software Universities).
Some additional validations are performed:
• Validate ID number using Modulus 10 method
• Validate course code, only allow validate NCV and Report 191 courses (TVETs)
• Make sure cell numbers are correctly formatted (10 characters, no spaces, only numbers)
• No duplicated id numbers in the same process cycle
• Make sure tuition fee does not exceed DHET prescription
• Make sure allowances are claimed according to the relevant guideline
• Check correct number of columns and content submitted
WWW.NSFAS.ORG.ZA 5 ICT Intervention • Our goal is to have the ICT systems utilised properly to alleviate pressure on staff and to improve data integrity. • Data should be extracted from the institution’s system and uploaded to NSFAS via the NSFAS web services (could be via Portal also, but service to service preferred). • Data will be processed via the NSFAS system automatically. • No data massaging/finger troubles. • 2020 submissions will only be via electronic submission.
WWW.NSFAS.ORG.ZA 6
Improved Error-
Institutions Logging and
Feedback
NSFAS Portal
Web Services
• Bulk processing
• Improved Scalability
• Improved Robustness
• Improved Error Logging
• Storing Raw Data for Improved problem Analysis CACHE Database
WWW.NSFAS.ORG.ZA 7 2020 Preparation and Statistics • Increase in volume of applications with over 560k in total. Majority of applicants are new, majority from KZN, majority African and female. Significant increase in the volume and spread of applicants coming from the most vulnerable cohort of society (SASSA applicants/aka social grant beneficiaries (SGB) • Upfront payments have been processed • Data integration progressing at university, NSFAS is providing support to TVETs. • Walk-in culture in TVET system impacts on timeliness of funding decisions and thus also payments.
WWW.NSFAS.ORG.ZA 8
Majority (79%) of applicants are new
New applicants Returning students
APPLICANTS
21%
TOTAL: 565 543
NEW: 444 092
79%APPLICATION BY WWW.NSFAS.ORG.ZA 9
DEMOGRAPHIC
PROFILES
AFRICAN 526 395
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COLOURED 24 680
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WHITE 5 807
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INDIAN 5 078
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OTHER 5722020 statistics increasing due to walk in WWW.NSFAS.ORG.ZA 10
concession
TVET UNIVERSITY TOTALS
TOTAL Applications
97,231 465,301 562,532
Received
Duplicate Applications 6,861 30,063 36,924
TOTAL Applications to be
90,370 435,238 525,608
processed
Applications Processed 83,377 401,414 484,791
Applications Approved 76,518 378,546 455,064
Applications with
Outstanding 6,822 22,318 29,140
Documents
Assessing Financial
37 550 587
Eligibility - Applications
Applications in Processing 4,761 8,286 13,047
Applications Not Eligible 2,232 25,538 27,770WWW.NSFAS.ORG.ZA 11 Upfront cashflow to assist NSFAS students with registration and allowances INSTITUTION 2020 ACADEMIC YEAR (R BILLION) UNIVERSITIES R3.6BN TVET COLLEGES • TUITION R595.5M • ALLOWANCES R1.02BN TOTAL R5.2BN
WWW.NSFAS.ORG.ZA 12 Applications for 2020
WWW.NSFAS.ORG.ZA 13 Applications for 2020
WWW.NSFAS.ORG.ZA 14 Registrations for 2020
WWW.NSFAS.ORG.ZA 15 Registrations for 2020
WWW.NSFAS.ORG.ZA
Funding Statistics for TVETs for 2020
Description Count
Standard allowance rates correct 122 542 83%
Accommodation and personal care rate incorrect. 98 0%
Accommodation rate incorrect. 13 0%
Neither Accommodation or transport claimed. 22 946 16%
Neither Accommodation or transport claimed. Personal care rate incorrect. 1 657 1%
Personal care rate incorrect. 29 0%
Process cycle incorrect 11 0%
Grand Total 147 296
16WWW.NSFAS.ORG.ZA 17 2020 Registration Experience • Access or Login request confusion between Webservices and Portal • Incorrect Course codes resulting in high rejections • Excel version compatibility resulting in incorrect separation characters and data formatting issues • Cycle 1 vs Process Cycle matching (A, S1 and T1) • Funded list completeness (will grow as we migrate and fund) • Different number of students between NSFAS funded list and students found by ITS at clients.
WWW.NSFAS.ORG.ZA 18
2020 Registration Experience
TVET issues experienced
• Subjects for Exit level Students
• NCVWWW.NSFAS.ORG.ZA 19 2020 Registration Experience • Students who receive payment into a Wallet, must re-register via the Portal
WWW.NSFAS.ORG.ZA 20 2020 Registration Experience TVET Allowances • Allowances must be submitted as per NSFAS Circular No 2 of 2020 • Allowances must be rounded down, I.e. Personal care to R966 for T1
WWW.NSFAS.ORG.ZA 21 2020 Registration Experience Private accommodation indicator must be TRUE or FALSE and amount must go to accommodation column
WWW.NSFAS.ORG.ZA 22 2020 Registration Experience University issues experienced • Credentials to be in place, both Portal and Webservices • 2020 upload has not started in earnest yet
What’s new at NSFAS
WWW.NSFAS.ORG.ZA 23
• New TVET business unit at NSFAS to look after TVET specific requirements
• New Rules as per DHET
• New guidelines published and circulated. NSFAS disburses according to
DHET guidelines
• TVETs to provide Examination results for specific cohort of student,
i.e. Supplementary Results, Remark Results (in development)
• N+ (2N+ Unisa) rules will be applied by NSFAS for 2020 submissions
(in development)What’s new at NSFAS
WWW.NSFAS.ORG.ZA 24
• 80% Attendance Rule for TVET’s via Portal
• Registration data changes for UniversitiesWWW.NSFAS.ORG.ZA 25
Changes at NSFAS
Current NSFAS structure
Key Staff who have left: Operational contacts:
• Tasneem Salasa • Universities Contact your Servicing Agent
• TVETS Contact your Servicing Agent
• Christel van Staden
• Technical Contact NSFAS Service Desk
• Peter Grant
• Vida van Rensburg
• Gerard ReisenbergOrganogram
WWW.NSFAS.ORG.ZA 26
Dr Randall Carolissen - Executive Administrator of NSFAS
Ms Thaaniya Issacs - Chief Risk & Governance Officer
Mr Colin Fourie - ICT Advisor to the Executive Administrator
Mr Prakash Mangrey - Risk & Finance Advisor
Ms Sinbongile Mncwabe - Special Advisor to the Executive
Administrator
Mr Mukhter Mohomed - OHSA (Security and Business
Continuity Advisor)
Dr Sibongiseni Thotsejane - Advisor: Data Matters
Ms Nthuseng Mphahlele- Acting COO
Mr Samuel Zungu - Advisor to the Executive Administrator
Ms Vuyokazi Mafilika - General Manager TVET
Ms Vuyokazi Dwane - HR ExecutiveWWW.NSFAS.ORG.ZA 27
For 2019 NSFAS completed disbursements to all qualifying
students
2019 PAYMENT OF ALLOWANCES – Progress on Funding Decisions and Payment of
Allowances as at 31 January 2020
Historic debt for 2019 will open from 1 April 2020
NO OF NO OF
2019 PAYMENT OF ALLOWANCES OUTSTANDING ALLOWANCES
STUDENTS STUDENTS
APPROVED FOR APPROVED FOR ALLOWANCES % NOT
RECEIVED TOTAL AMOUNT % RECEIVED
FUNDING FUNDING NOT RECEIVED
ALLOWANCES PAID ALLOWANCES
2018 2019 RECEIVED ALLOWANCES
UNIVERSITY 358,200 383,912 378,584 R21,329,306,946.00 99% 5,328* 1%
TVET 317,502 343,754 343,754 R5,157,954,177.00 100% 0** 0%
TOTAL 675,705 727,666 722,338 R26,487,261,123.00 99% 5,328 1%WWW.NSFAS.ORG.ZA 28 2020 Appeal Process Streamlined For New Applicants • Notification of change in household circumstances processed immediately. • Formal appeals process opened on 20 January 2020 with the closing date of 28 February 2020. • FTENs can appeal on myNSFAS portal. • Returning students are required to appeal at their Institutions where upon NSFAS will action.
WWW.NSFAS.ORG.ZA 29 Appeals Statistics for 2020
WWW.NSFAS.ORG.ZA 30
• This is work in progress
• An updated report will be released
HISTORIC once all claims and processes are
done
DEBT • As at 03 February 2020 an amount
2017/18 of R 302 616 328 was paid
• Balance payments are in process as
an when claims are processedWWW.NSFAS.ORG.ZA 31
NSFAS students with historic debt allowed to
register - low quality submissions are been engaged
Description 2017 amount 2018 amount Total
Submitted 804,382,849 900,756,981 1,705,139,830
Approved 145,969,980 304,602,947 450,572,927
Paid 138,246,497 164 369 831 302,616,328
Disbursement in process 147 956 599
All historic debt files and AODs submitted by universities for 2017 and 2018 have been analysed and feedback granted to institutions in the
form of a summary and detail to student ID level.
The following are typical reasons of what constituted for a rejection or further investigation – Non approval of the full R1.7 billion:
• Create Loan - student already signed LAF or NBA but loan account never generated so the institution was never paid. NSFAS internal fix.
• Investigate Amount – amount on the institution’s historic debt submission is higher than the amount the student signed for on the AOD - where AOD is
higher than university submission, we go ahead and process.
• Investigate Institution – one student being claimed for by two institutions for the same academic year.
• Rejected - AOD - No amount on AOD/ AOD not signed.
• Rejected - Course - not an NSFAS funded course.
• Rejected - Funded no reg - institution never loaded registration - reg to be loaded by institution for relevant academic year and normal process will
follow to get to payment.
• Rejected - LAFSOP/ NBA not signed.
• Rejected - N+2 - exceeded N+2.
• Rejected - No funding record - student was never an NSFAS funded student.
• Rejected - Preselected - student is another funder funded student and not DHET.
• Rejected - Returning student academic results - institution to submit results for relevant year and progression to be accessed and normal process to
follow from there.WWW.NSFAS.ORG.ZA 32 2017-2019 Close-Out • Project team has been appointed to resolve data and disbursement issues for final reporting process to start • Fund correct student in the correct cycle at the correct institution with the correct funder • Institutions will be asked to assist with NBA not signed, registrations and result uploading, etc. • Each institution will be sent their own close-out statistics
WWW.NSFAS.ORG.ZA 33 2017-2019 Close-Out
WWW.NSFAS.ORG.ZA 34 NSFAS SUSTAINABILITY POST ADMINISTRATION
WWW.NSFAS.ORG.ZA 35
Key Innovations For 2020
• Partnership with Department of Basic Education – NSFAS has launched a project that aims to
provide supplementary NSFAS content to Grade 9 – Grade 12 learners while they are still in class.
Our outreach program shows that scholars know very little about NSFAS. This means that this
relationship must be strengthened.
• Prepopulated Application Forms - Pertinent details about all learners will be prepopulated in the
application. Applicants can then complete outstanding information to finalize the application. For
additional security, applicants are vetted directly with Home Affairs when they register online.
• Direct Payment of Allowances – To remove commercial interests and ensure that money reaches
the student as quickly as possible, NSFAS intends to pay students via Bank account. The intent is
to replace the NSFAS Mobile Wallet system (31 TVETS currently onboard) that uses cell phone-
based system to pay student allowances.WWW.NSFAS.ORG.ZA 36
2020 TENET TVET Rollout
COLLEGE PLANNED COLLEGE PLANNED MONTH
Q MONTH Q
01 BOLAND TVET COLLEGE Q4 OCT 27 LEPHALALE TVET COLLEGE Q3
02 COLLEGE OF CAPE TOWN FOR TVET Q1 MAR 28 LETABA TVET COLLEGE Q2
03 FALSE BAY TVET COLLEGE Q1 FEB 29 MOPANI SOUTH EAST TVET COLLEGE Q3
04 NORTHLINK TVET COLLEGE Q1 JAN 30 NKANGALA TVET COLLEGE Q2 APR
05 WEST COAST TVET COLLEGE Q2 APR 31 SEKHUKHUNE TVET COLLEGE Q3
06 EAST CAPE MIDLANDS TVET COLLEGE Q2 32 VHEMBE TVET COLLEGE Q4
07 PORT ELIZABETH TVET COLLEGE Q2 APR 33 WATERBERG TVET COLLEGE Q2
08 SOUTH CAPE TVET COLLEGE Q2 APR 35 EKURHULENI EAST TVET COLLEGE Q1 MAR
09 BUFFALO CITY TVET COLLEGE Q3 37 GERT SIBANDE TVET COLLEGE Q3
10 IKHALA TVET COLLEGE Q3 38 SOUTH WEST GAUTENG TVET COLLEGE Q3 JUL
11 KING HINTSA TVET COLLEGE Q3 39 TSHWANE NORTH TVET COLLEGE Q1 MAR
12 KING SABATA DALINDYEBO TVET Q3 40 TSHWANE SOUTH TVET COLLEGE Q4
13 LOVEDALE Q2 41 ORBIT TVET COLLEGE Q2
15 INGWE TVET COLLEGE Q2 42 TALETSO TVET COLLEGE Q2 APR
16 COASTAL TVET COLLEGE Q2 43 WESTERN TVET COLLEGE Q2
18 THEKWINI TVET COLLEGE Q3 44 FLAVIUS MAREKA TVET COLLEGE Q2
19 UMGUNGUNDLOVU TVET COLLEGE Q3 45 GOLDFIELDS TVET COLLEGE Q2
20 MTHASHANA TVET COLLEGE Q3 46 MOTHEO TVET COLLEGE Q3
21 UMFOLOZI TVET COLLEGE Q3 47 SEDIBENG TVET COLLEGE Q1 MAR
22 MAJUBA TVET COLLEGE Q4 48 VUSELELA TVET COLLEGE Q2
24 MNAMBITHI TVET COLLEGE Q2 APR 49 NORTHERN CAPE RURAL Q3
25 CAPRICORN TVET COLLEGE Q2 50 NORTHERN CAPE URBAN TVET COLLEGE Q2 APR
26 EHLANZENI TVET COLLEGE Q2WWW.NSFAS.ORG.ZA 37 Adapt IT Contact Details • Should you need training and would like to request for a quotation send e-mail to Edu.consulting@adaptit.co.za • Should you need support on the system, and you are from a TVET College send an e-mail to tvethelpdesk@adaptit.co.za • Should you need support on the system, and you are from a University send an e-mail to edu.finfs_support@adaptit.co.za • If you have queries about system sales or client issues, please send an e-mail to edu.business_development@adaptit.co.za
WWW.NSFAS.ORG.ZA 38 Thank you!
WWW.NSFAS.ORG.ZA 39 Questions
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