DELIGHT CUSTOMERS WITH WORLD-CLASS CLICK & COLLECT.
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C LIC K & C OLLEC T
DELIGHT
CUSTOMERS WITH
WORLD-CLASS
CLICK & COLLECT.
C O N N E C T I N G R E TA I LE R S TO C U STO M E R S
>>>>>>>>
>>>>>>>>
>>>> >>> >
>>>>>>>>
>>>>>>>>
>>>>>>> >
>>>>>>>>
>>> >>>> >
>>>>>>>>
>> >>>>> >
>>>>>>>>
>>>> >>> >
CLICK & COLLECT
TM
HAS EVOLVED.
WE ALL LOVE THE CONVENIENCE OF CLICK & COLLECT, FOR
>>>>>>>>
BOTH RETAILERS AND CONSUMERS. BUT AS TIMES CHANGE
AND CUSTOMERS DEMAND MORE, STANDARD PARCEL DELIVERY
>>>>>>>>
SERVICES NO LONGER CUT IT. WITH CLICKLINK , YOU CAN TM
>>>> >>
>>>>>>>> “
C LI C K & C O LLE C T
OFFER A WORLD-CLASS CLICK & COLLECT SERVICE. IT’S A FAST,
>>>>>>>> WITH CLICKLINK ,
TM
INTEGRATED SOLUTION THAT’S SIMPLER FOR RETAILERS AND
BETTER FOR CUSTOMERS, HELPING YOU STAY RELEVANT IN >>>>>>> > YOU CAN OFFER A
A RAPIDLY EVOLVING MARKET.
>>>>>>>> WORLD-CLASS CLICK
>>> >>>> > & COLLECT SERVICE.
Clicklink offers everything you’d expect from a Click & Collect provider,
TM
>>>>>>>> “
enhanced with best-in-class features, including: >> >>>>> >
EDICATED B2B SOLUTION
D F
LAT AND HANGING
>>>>>>>>
created specifically for retailers’ CAPABILITIES >>>> >>> >
needs. products arrive in pristine
condition, ready to sell.
EXT DAY DELIVERY
N
available across your entire APID INTEGRATED RETURNS
R
range. turn stock faster, free up capital
and maximise sales.
I NTEGRATED TRACKING
real-time progress updates I MPROVED SUSTAINABILITY
for you and your customers. reduced road miles and
retail-ready products
EALED CAGE DELIVERY
S for less waste.
quick, efficient receiving;
no scanning every package.
2
CLICKLINK & TM
TM
BOOMER ANG TM
A POWERFUL
COMBINATION.
“
INTEGRATING CLICKLINK TM
C LI C K & C O LLE C T
WITH BOOMERANG TM
OFFERS CUSTOMERS THE Click & Collect, evolved. Streamlined returns.
CONVENIENCE OF CLICK & Our advanced technology integrates Integrating Clicklink with Boomerang offers
TM TM
COLLECT AND EASY RETURNS seamlessly with your proprietary systems so customers the convenience of Click & Collect
you can guarantee next day Click & Collect and easy returns, while providing you with
“ with confidence. a proven returns-management process that
releases working capital and gets stock back
And with an unrivalled front-of-house into inventory quickly.
>>>>>>>> transactional PUDO and back-of-house WMS,
>>>>>>>> you can trust Clicklink to keep everything
TM
Integration benefits:
>>>> >>> > running smoothly, even during peak periods. – Reduced handling
– Reduced transportation costs
>>>>>>>> HOW IT WORKS – Pick from returns flow for improved
>>>>>>>> stock availability
>>>>>>> > Outbound tracking.
Track outbound next day delivery parcels from
– Split orders can be consolidated
– Brand protection
>>>>>>>> receipt to store delivery (and back again via – Improved customer service
>>> >>>> > Boomerang™), with individual store-assigned
>>>>>>>> roll cages and time-and-date stamped,
signature-on-glass proof of delivery.
HOW IT WORKS
All returned goods are scanned into secure
>> >>>>> > cages, collected daily, tracked through the
>>>>>>>> Online visibility. Clicklink network and processed through a
TM
Boomerang returns centre. In-demand items
>>>> >>> > Track every parcel and monitor every
TM
delivery in real time through our web portal. are fast-tracked to re-pack fulfilment stations
This can be uploaded to your website, so your before delivery next day to either your, or a
customers can track their own parcels. And send Clicklink -managed, Click & Collect network.
TM
them updates by text message about parcel This bypasses slow and expensive
deliveries and return payments. stock movements and warehouse
replenishment systems.
4
CLICKLINK & TM
TM
BOOMERANG : TM
HOW THEY WORK
TOGETHER.
A FULLY INTEGRATED, END-TO-END “
SOLUTION FOR WORLD-CLASS CLICKLINK™ ENSURES OUR ONLINE
CUSTOMER SERVICE. PRODUCT RANGE IS AVAILABLE
ITEM HELD BY CLIPPER
ON A NEXT DAY SERVICE
C LI C K & C O LLE C T
for reallocation to next customer
TO CUSTOMERS ACROSS THE UK.
RETURNS PROCESSING AND WHEN COMBINED WITH
on-site in solution hub
SEAMLESS SERVICE, IT’S
RETURN VIA CLICKLINK TM A MARKET-LEADING PROPOSITION
THAT CUSTOMERS LOVE
”
Mark Robinson
Director of Supply Chain
John Lewis Partnership
RETAILER INBOUND CLICKLINK DELIVERED RETAILER
TM
FULFILMENT (CLIPPER) CLICK & COLLECT VIA CLICKLINK TM
CENTRE SOLUTION
Clicklink and Boomerang are registered trademarks.
TM
– Inbound delivery – Hub and depot operation – Fully tracked, next day – Delivered to store “
from retailer DCs – Fully automated sortation delivery to store 7 days a week FASHION RETAILING IS FAST AND
TM
– 2am cut off – Up to 100,000 parcels – Clicklink operated fleet – Delivery by 12 noon UNFORGIVING. WE KNOW WE
TM
sorted per intake – GPS time and date stamp pod
– Parcels allocated to store – Web portal for parcel tracking CAN RELY ON CLICKLINK™ TO
– Customer text notification HELP US DELIVER EXCEPTIONAL
SERVICE, EVERY TIME.
”
GORDON KNOX
Business Transformation and Logistics Director
Superdry Plc
6
UPGRADE
TM
YOUR SYSTEMS.
UPGRADE YOUR
SERVICE.
TRYING CLICKLINK IS HASSLE-FREE AND RISK-FREE,
TM
WITH SHORT PROOF-OF-CONCEPT TRIALS AVAILABLE
AND PACKAGES TO SUIT EVERY BUSINESS,
FROM START-UP TO BLUE-CHIP.
C LI C K & C O LLE C T
For more information visit:
www.clippergroup.co.uk/services/clicklink
Find out how Clicklink can transform your business:
TM
Clicklink Logistics Ltd. T: 0113 204 2050
Carlton Court E: rball@clippergroup.co.uk
Gelderd Road W: clippergroup.co.uk
Leeds
LS12 6LT
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