DISABILITY ACCESS AND INCLUSION PLAN (DAIP) 2021 2025
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CITY OF CHARLES STURT — ACCESS FOR ALL DISABILITY ACCESS AND INCLUSION PLAN (DAIP) 2021 – 2025
CONTENTS Mayor’s message 01 CEO’s message 02 Introduction — A leading, Liveable City 03 Our city at a glance 04 Disability explained 05 Strategic alignment of Disability 06 Access and Inclusion Plan Strategic alignment with our Community Plan 07 Our themes 08 Delivering our plan 09 Theme 1 — Inclusive communities for all 14 Theme 2 — Leadership and collaboration 16 Theme 3 — Accessible communities 18 Theme 4 — Learning and employment 20 How will we measure our success? 22 Contact us 24
MAYOR’S
01
MESSAGE
Our Disability Access and Inclusion Plan (DAIP) 2020-2024
has been developed to support our strategic focus, through
exploring ways we can remove physical and social barriers
to create opportunities for people living with a disability
and their carers, for everyone to be authentically included
and recognised as a valued part of our local community.
I acknowledge that the land we reside on is the infrastructure provision across our city and the
traditional land of the Kaurna people. We respect priorities in each plan will be community-centered,
their spiritual relationship with this land and aligned with Council strategies, covering a range
acknowledge the Kaurna people as custodians of potential improvements such as road and
of the Kaurna land. We endeavour, as a Council, footpath upgrades, open space and greening, and
to act in a way that respects Kaurna heritage community and environmental improvements,
and the cultural beliefs of the Kaurna people. in partnership with other local stakeholders.
I am excited to be involved in the City of Charles The City of Charles Sturt manages approximately
Sturt’s first DAIP and to build on the great work 1,300km’s of path assets and 10,000 Kerb Access
our Council and community have already done Ramps. Each year, paths and ramps throughout
in this space, to assist the 21,000 residents in our city added to and renewed to ensure access
our city who live with a disability. Back in 2017, is available for pedestrians, cyclists and for people
I made a pledge at the Accessible Beach Trial with mobility disabilities. Since 2008, we have
day that we would transform our city to become been investing $400k per annum to undertake
more accessible and inclusive. Our popular Disability Discrimination Act (DDA) replacements
tourist location Henley Beach now has the first of bus stop pads/surfaces. Our aim is to ensure
totally accessible beach in the state, with the that all bus stop pads are DDA compliant by 31
completion of the Changing Places facility, beach December 2022. We acknowledge that disability
mats available for use by the public 24/7 and further impacts women, children, CALD and
beach wheelchairs. This is further supported by Aboriginal communities and will seek to further
the fantastic work of the Henley Surf Lifesaving address these inequities as part of the DAIP.
Club. There are currently two Changing Places We are committed to providing our community
toilets in our city (the second located at St Clair with a city where all people feel valued, their
Recreation Centre) and we will be building our differences are respected, and their access and
third as part of the development of our West inclusion needs are met. Until we are all able to
Lakes Library and Community Centre.Working join in, we strive to keep improving our city.
alongside the DAIP will be Council’s innovative
‘Your Neighbourhood Plan’ project, which seeks
to deliver improved neighbourhoods and quality
of life for those that live there. The project aims
Angela Evans
to provide better integration of service and
Mayor
CEO’S
02
MESSAGE
The Disability Access and Inclusion Plan reaffirms
our commitment to improving access and inclusion
for people with a disability in our city.
By 2026, it’s expected that Charles Sturt’s We are busy improving inaccessible sites across
population will rise to 125,900 (a growth of our City to prioritise a universally inclusive city
approximately 16,000 people), increasing the for everyone to enjoy. The redevelopment of
demand for Council services and supports the St Clair Recreation Centre and precinct is a
and highlighting the need for us to continue great example of our commitment to providing
to focus on identifying and responding to the our community with locations and equipment
diverse needs of citizens living with a disability. that are accessible and inclusive for people
of all ages and abilities. We also received the
Our staff lead by example and promote the
award for Best Playground Over $500k for
City of Charles Sturt as a welcoming and
our reinvention of MJ McInerney Reserve,
diverse organisation, that is committed to
Kilkenny, which includes areas for all abilities.
providing an inclusive, connected, accessible
and progressive city for our residents. As an From playgrounds, to libraries, to technology,
organisation we advocate for a blend of flexible we are always identifying ways in which
working arrangements, supporting our staff to our services can be made more accessible.
‘work from anywhere’. This initiative addresses Including the recent redesign of our website
one of the key barriers for people living with a to be more user-friendly, less cluttered and
disability from being part of the workforce. now clearly viewed on mobile phones and
our new Mobile Library, bringing the library to
our community in an all-accessible way.
We welcome disability support
We welcome your support in enhancing the daily
services into our city and develop
liveability of people with access and inclusion
partnerships with key organisations needs to ensure they can equally participate in
and groups for the betterment of all aspects of life in the City of Charles Sturt.
citizens in our community living with a
disability. Our Ageing Well team offer a
range of services and support to those
that are aged, have a disability and
Paul Sutton
those who care for others. Chief Executive Officer
A LEADING,
03
LIVEABLE CITY
The City of Charles Sturt has a longstanding
commitment to be a progressive and welcoming
city to people of all ages and abilities.
We value the health and wellbeing of our to achieving unobstructed self-determination
community and strive for excellence through across all areas. Our Disability Access and
creating inclusive public spaces, streetscapes, Inclusion Plan DAIP aligns to these principles by
urban and natural environments. Together underpinning the social model of disability. This
with these physical assets, we deliver services model sees disability as the result of interactions
with genuine care, enabling our community between people and their environment. As a
to remain healthy, safe and active. We are result, disability is not perceived as a negative
dedicated to ensuring an inclusive culture that experience within the person but rather, through
encourages access and inclusion for all. the various barriers a person faces daily.
In 2018, the Disability Inclusion Over the next four years we will push more
Act 2018 (SA) (the Act) was passed boundaries and explore new ways to improve
because the South Australian our delivery of access and inclusion for our
community. We will follow the principles of
Government recognised that a
Universal Design wherever possible. We will
stronger commitment to access and
review and report back on our outlined priorities
inclusion planning for people living in this plan annually, to make sure we are on track
with disability was needed. with our achievements and our goals. We ask
that you join with us on this journey and that you
become involved and assist us achieve this plan.
The City of Charles Sturt recognises that
This plan has been developed with community
upholding the rights of people living with disability
and employee engagement, with the aim
is fundamental and the whole community needs
of improving wellbeing and autonomy for
to support it. People living with disability should
all but particularly focussing on those
be able to access and participate in all aspects
living with a disability and their carers.
of our society, including using mainstream
services and programs. Sometimes attitudes and
expectations may exclude people just as much as
a lack of accessible facilities. Access and inclusion
are central to a person’s quality of life and vital
OUR CITY
04
AT A GLANCE
Our vibrant population of 120,000 residents live
between the city and the sea. Our community
enjoys a relaxed lifestyle close to the beach and CBD,
with easy access to the airport, health precincts,
entertainment and regional shopping centres.
Charles Sturt is an innovative, contemporary
36%
of households include a
City that is full of opportunities. However,
person with a disability.
disability affects roughly one in five of us.
That means that approximately 24,000
residents are currently living with some form
of disability with at least half of those requiring
12K+
assistance from caregivers in some capacity.
As our population increases and residents live
longer, there is a real need to continuously
improve our services and our environment care givers provide
unpaid assistance to a
to ensure that the opportunities in our city
Charles Sturt resident
are inclusive and accessible to everyone. with a disability, long
term illness or old age.
1 IN 5
speak a language other
4,900
Charles Sturt
2 IN 5
people over 64 years
than English at home. residents aged 15 to of age have a disability,
64 receive a Disability that’s 8.5k local
Support Pension. residents.
23%
of people with a
1.4%
of our community are
27%
of our community
disability noted a mental Aboriginal and Torres are born overseas,
or behavioral disorder Strait Islander. providing over 100
as their main condition. diverse cultures.
DISABILITY
05
EXPLAINED
Disability is part of being human. Most of us will
experience a short or long-term impairment at some
stage throughout our lives. We might experience it in
our workplace or whilst caring for a loved one.
For the purpose of everyone having a
better understanding of our DAIP, the
following definitions are provided:
DISABILITY INCLUSION
A person with a short or long-term → To be welcomed, understood and to belong.
impairment that can present as:
→ physical
→ psycho-social INTERSECTIONALITY
→ intellectual
The Disability Inclusion Act 2018 also specifies
→ cognitive
several principles that must be observed in
→ neurological
relation to the rights of people with a disability.
→ sensory impairment, or
An intersectional approach with a focus
→ a combination of any of
these impairments on Women, Children, Aboriginal and Torres
Strait Islander and people from Culturally
which in interaction with various barriers may and Linguistically Diverse backgrounds is
hinder the person’s full and effective participation highlighted because these groups potentially
in society on an equal basis with others. face multiple disadvantage. It is crucial
that this is recognised and that inclusive
provisions are offered to these special needs
ACCESS groups to ensure they are supported.
→ Every member of the community can
use the physical environment, transport,
information, and services equally.
→ Accessible for everyone including
those with special needs.
STRATEGIC ALIGNMENT OF
06
DISABILITY ACCESS AND
INCLUSION PLANS
The Disability Inclusion Act 2018 (SA) supports At the state level, Inclusive SA is
the United Nations Convention on the Rights South Australia’s first State Disability
of Persons with Disabilities (UNCRPD) and
Inclusion Plan 2019-2023 and was
acknowledges that people living with disability
have the same human rights as other members published on 31 October 2019.
of the community; and that the state and the
community have a responsibility to facilitate the
exercise of those rights. Together with Councils DAIP, Inclusive SA
will support South Australia’s implementation
The National Disability Strategy (NDS) is a of the NDS.
coordinated plan across all levels of government
to improve the lives of people living with disability,
their families and carers. It is Australia’s response
to the UNCRPD and is designed to ensure that
its principles are incorporated into policies and
programs across Australia. COUNCIL
Disability Access
and Inclusion Plans
(DAIP) 2020-2024.
INTERNATIONAL STATE
United Nations Disability Inclusion
Convention on the Act 2018 (SA).
Rights of Persons
with Disabilities. State Disability inclusion
Plan - Inclusive SA
2019-2023.
NATIONAL
National Disability
Strategy 2010-2020.
National Disability
Insurance Scheme.
National Disability
Agreement.
STRATEGIC ALIGNMENT
07
WITH OUR COMMUNITY
PLAN
This DAIP supports the delivery of our The five pillars of our Community Plan connect
Community Plan 2020 – 2027 Charles Sturt with the access and inclusion outcomes
– A Leading Livable City by outlining the specific highlighted in this Plan.
actions we will undertake to create a more
accessible and inclusive community.
COMMUNITY LEADERSHIP ECONOMY LIVEABILITY ENVIRONMENT
We will remain We show genuine We support the Our flexible and A better living
friendly and care for our development of engaging public environment for
inclusive community key skills and spaces attract people and all
knowledge for people to our city creatures
businesses
People will be We push
supported to boundaries and Proactive and We support local
connect, discover explore new ways A diverse business transparent initiatives which
and be inspired of achieving base for our management of eliminate waste
results community to city assets and reduce
enjoy provides safe reliance on
Targeted services
neighbourhoods unsustainable
and programs will We strive to deliver
resources
engage and an exceptional We will partner
empower people of customer with the health We provide
all ages and experience every sector and other increased
abilities time employment opportunity for
sectors vital to our people to discover
community and experience all
The health and
our city has to offer
wellbeing of our
community will
flourish
Our vision
Inclusive SA’s vision is: Consistent with Inclusive SA, our vision is:
“An accessible and inclusive South ‘A Leading Liveable City”
Australia based on fairness & respect.”
OUR
08
THEMES
The structure of our plan is based on the four themes
in the State Disability Inclusion Plan 2019-2023 -
Inclusive SA, launched on 1 November 2019.
Our four themes are:
→ Inclusive communities for all - social → Accessible communities - built
inclusion, rights, community education and environment, Universal Design, health,
awareness, involvement in community. wellness, access to services, transport,
→ Leadership and collaboration - housing, belonging, community.
participation, decision-making, → Learning and employment - employment,
engagement, consultation, leadership. education, volunteering, learning,
development, ability, flexibility.
INCLUSIVE
COMMUNITIES
FOR ALL
LEARNING AND ACCESS LEADERSHIP AND
EMPLOYMENT
FOR ALL COLLABORATION
ACCESSIBLE
COMMUNITIESDELIVERING
09
OUR PLAN
Our approach to delivering the Disability and Access Inclusion
Plan (DAIP) involves a series of phased actions which are
essential for accomplishing our vision and objectives.
The life cycle of delivery includes four phases: Initially, our focus will be on the Plan Phase
→ Plan Phase – establish the DAIP, embed to ensure we embrace inclusion and embed
within our organisation, provide development this in our culture and practices where the
and support to our employees and rights of people living with disability are
inspire a positive can-do culture. valued and understood by all our employees.
→ Create Phase – provide opportunities Our next focus area will be on the Create
to collaborate with employees,
Phase where we actively work together to
stakeholders and community, utilising
put improvement processes in place.
inclusive design improvements and
explore innovative new opportunities. Whilst a significant focus for the next two
→ Deliver Phase – implement new actions, share years will be to work in the Plan and Create
results and celebrate positive outcomes. phases, we will continue to deliver positive
→ Refresh Phase – review progress, revise focus
access and inclusion outcomes on projects,
areas and reset for continual improvement.
programs and services as always. We will
review our deliverables achieved, annually.
REFRESH PLAN CREATE DELIVER
Establish DAIP,
Monitor, Measure, Collaborate, Implement, Achieve,
Embed, Clarify, Learn,
Review, Revise Explore, Design, Promote, Share
Discover, Inspire,
and Improve Advise and Agree and Celebrate
Lead and Support11
13
THEME 1 —
14
INCLUSIVE COMMUNITIES
FOR ALL
What does ‘Inclusive
communities for all’ Our Community Plan
mean to us? says:
People living with disability live in accessible
and well-designed communities with
We will remain friendly
opportunity for full inclusion in social, and inclusive
economic, sporting, and cultural life.
The contributions and rights of people living People will be
supported to connect,
with disability are valued and understood
discover and be
by all, and their rights are promoted, upheld,
and protected. People living with disability COMMUNITY inspired
are supported to advocate for their own
Targeted services and
rights, they can live independently and programs will engage
actively engage in their community and empower people
of all ages and abilities
The health and
wellbeing of our
community will flourish
Your feedback says:
“Council should “There is a severe “Educate people “All information to
be a catalyst for lack of activities living with disability be uniform across
community groups available for adults about their rights” all local council
to become more with a disability areas and city
inclusive of people specifically” council in relation to
with disabilities” accessibility”THEME 1 — INCLUSIVE COMMUNITIES FOR ALL 15
Our priorities are:
Social inclusion, advocacy, community education &
awareness and involvement in our community.
SOCIAL INCLUSION COMMUNITY EDUCATION AND AWARENESS
Everyone feels valued and a contributing We assist our local community to understand
member of our local community. that people are not disabled because of
their disability, but by their environment and
Our commitment:
how their disability is perceived by others
→ Our buildings places, activities, services and
facilities are well maintained, accessible and Our commitment:
welcoming to diverse cultures and abilities. → People with disability are proportionally and
→ Participation for all is delivered in our accurately represented in our media content.
products and services and our outcomes → We raise community and business
complement disability legislation. awareness about the need for access
→ We continue to support and encourage the and inclusion within the City.
development of ideas that provide increased → We raise community awareness and
opportunities for people understanding of the functional
living with disability requirements that people living
with a disability require.
INVOLVEMENT IN OUR COMMUNITY
ADVOCACY
We strive for a City where everyone can join in
We provide opportunities for people with
disabilities to advocate for themselves Our commitment:
→ Information is easily available so that
Our commitment: residents and visitors can pre-plan
→ Council has an Access and Inclusion their journeys in our City.
Advisory Group (including people with lived → Council continues to promote the area
experience of disability) to support our as a tourist destination for all abilities.
employees with their decision-making. → Council encourages its suppliers,
→ Council actively encourages young people contractors, developers and local
with disability to participate, and to be businesses to establish strategies
changemakers within their communities. to both include and improve the lives
→ We continue to welcome feedback of people living with disability.
and respond appropriately to
residents with a disability.
→ We support all members of our
community can fulfil their civic roles
(such as voting in Council elections).THEME 2 —
16
LEADERSHIP AND
COLLABORATION
What does ‘Leadership and Our Community Plan
Collaboration’ mean to us? says:
Perspectives of people living with disability
are actively sought and they are supported to
We show genuine care
engage and participate in a meaningful way. for our community
People living with disability have a role in leading
and contributing to community decision-making. We push boundaries
and explore new ways
Council lead our community by example, of achieving results
setting directions to meet community need, LEADERSHIP
advocating on behalf of our community; We strive to deliver an
partnering, contributing resources; and exceptional customer
experience every time
regulating where determined by legislation.
Your feedback says:
“Need to consider “Broaden services, “Larger percentage “Need more
the accessibility i.e. sign language and of people with information on
and inclusiveness interpreter services” a disability to accessible events
of current activities attend/participate and activities –
and involve people in Council more access to
with disability consultation” information ahead of
in the planning/ time (more notice)”
running of these”THEME 2 — LEADERSHIP AND COLLABORATION 17
Our priorities are:
Leadership, communication & community
engagement and decision-making.
LEADERSHIP → Where possible we partner with community
service providers to improve collaboration
Council creates and nurtures a positive culture opportunities for people living with disability.
regarding disability access and inclusion within → We engage with people living with
our organisation. We encourage the same disability to make mainstream events and
within our community, we lead by example. activities more accessible and inclusive.
→ We review Council’s practices regarding
Our commitment: the supply and use of assistive
→ Council advocates for and services (such as hearing assistance
supports the development of: devices and interpreter services)
— Accessible and adequate
transport in our community.
— Inclusive affordable housing where
there is access to services.
DECISION-MAKING
— Enterprises aimed at improving Our decisions are based on evidence,
employment opportunities and the knowledge, best practice, and
inclusion of people with disability. engagement with our community
— Financial incentives that
encourage connections between Our commitment:
people with a disability. → We develop an integrated planning and
→ We work with all stakeholders to encourage design approach that enables us to
innovative ideas that improve access seek advice and opinions from those
and inclusion within our community with lived experience of disability.
→ Allocation of financial resources for → Council continue to discuss innovations
each of our projects will be assessed and ideas with other councils to
to integrate access and inclusion. broaden our collective knowledge.
→ We support Councillors and staff to
have a high level of understanding about
COMMUNICATION AND COMMUNITY ENGAGEMENT access and inclusion across our City.
→ Our employees appreciate and
We actively engage with our stakeholders and champion access and inclusion, by
community to understand their needs, interests, promoting, encouraging and advocating
and aspirations in terms of access and inclusion for it in their decision making.
Our commitment:
→ Our community engagement and
consultation practices are authentic,
inclusive, and accessible to people
of all ages, cultures, and abilities.THEME 3 —
18
ACCESSIBLE
COMMUNITIES
What does ‘Accessible Our Community Plan
Communities’ mean to us? says:
The design, contrast, density, and
location of Councils infrastructure
Our flexible and engaging
impacts on our residents’ ability to move public spaces attract
about easily within their community. people to our city
The accessibility of the services and events
Proactive and transparent
we offer including information we provide is
management of city
key to ensuring people living with disability
are included and can equally participate in all LIVEABILITY assets provides safe
neighbourhoods
aspects of community life. We continuously
improve open spaces, parks, buildings and street We provide increased
scapes to be intuitive and easy to understand, opportunity for people to
socially inclusive, and created to encourage discover and experience
use by all members of our community. These all our city has to offer
are the principles of Universal Design.
A better living
environment for people
Your feedback says: and all creatures
We support local
“People with “Crossovers to cross initiatives which
disability need the street are not
ENVIRONMENT eliminate waste and
reduce reliance on
to be able to see smooth and some
over the customer are very high” unsustainable resources
service counter”
“More available
community transport
would support “The community bus “Community “Council does try to
students to access visits twice a month bus should be get information out
recreation and work to take people to available more and by many streams –
opportunities as most the library which connect with more online, newsletter,
experience difficulties is a good service” venues, e.g. local mail – staff always
using public transport” shopping centres” try to help”THEME 3 — ACCESSIBLE COMMUNITIES 19
Our priorities are:
Built urban environments and Universal Design,
access to the services we offer, information
we share and community belonging.
BUILT URBAN ENVIRONMENTS AND INFORMATION WE SHARE
UNIVERSAL DESIGN
Information we share should foster
We provide a City that is well designed, understanding and appreciation of our
equitable and continuously improved. diverse communities, history, and culture.
Our commitment: Our commitment:
→ All capital projects delivered by council → We continuously work to convey
consider Universal Design in the planning, our messaging to all sectors of our
design and construction stages. community in clear and accessible
→ Our assets and asset management ways (such as multiple languages).
plans are regularly reviewed to identify → We explore innovative ways to provide
barriers to access and participation in and gather information using modern
community life, and that these barriers technology, methods, and trends including
are removed wherever possible. the transformation of our website in
→ We conduct regular reviews and line with the WCAG 2.0 standards.
assessment of disability parking provisions, → Our libraries and community spaces
design and locations across our city to are inclusive hubs for connecting
ensure disability parking is adequate people, sharing information and taking
part in lifelong learning activities.
ACCESS TO THE SERVICES WE OFFER
COMMUNITY BELONGING
We have a thriving and inclusive community
that everyone can enjoy. We advocate for Community belonging: Our diverse community
accessibility and inclusion within our City. values fairness, respect, and a spirit of belonging.
Our commitment: Our commitment:
→ All services and programs delivered → We continue to increase accessibility
by council follow the principles of at our major recreational destinations
Universal Design wherever possible. and facilities, such as beaches, rivers,
→ We establish reviews, guidelines and parks, playgrounds and lakes.
checklists to maximise access and inclusion → Our civic spaces including libraries,
and improve Council activities and events. community centres and halls are
→ That where possible, we provide additional welcoming with easy access for all.
support to encourage groups with → Our intercultural communities are
historically lower levels of engagement, encouraged to contribute their ideas
such as women, children, Aboriginal and knowledge, whatever their ability.
and Torres Strait Islander and Culturally
and Linguistically Diverse communities
to participate and thrive in our city.THEME 4 —
20
LEARNING AND
EMPLOYMENT
What does ‘Learning and Our Community Plan
Employment’ mean to us? says:
Our employees are provided with relevant
learning and development opportunities, to
We support the
enable them to support people with disability development of key skills
to maximise their potential and participate fully and knowledge for
in our community. Workforce participation and businesses
lifelong learning is fundamental to social inclusion.
A diverse business base
It provides economic independence and choice,
social connections and friendships, value, ECONOMY for our community to
enjoy
identity and belonging. It is our aim that people
living with disability have access to inclusive We will partner with the
places of study and that education and training health sector and other
provides pathways to meaningful and inclusive employment sectors vital
employment and volunteering opportunities. to our community
Your feedback says:
“Council should support local “More education “Training of staff/
businesses to improve their accessibility for Council staff volunteers so we
(education and incentives/funding on disability and are able to assist
to do this) to increase access” inclusion” customers better”
“We want to talk to “Continue to develop ” More education “Support people
the right people” lifelong learning in wellbeing” with disability who
opportunities” want to start a
small business”THEME 4 — LEARNING AND EMPLOYMENT 21
Our priorities are:
Employment, volunteering and development,
lifelong learning and ability & flexibility.
EMPLOYMENT, VOLUNTEERING AND DEVELOPMENT ABILITY AND FLEXIBILITY
We provide inclusive and flexible employment, We work to remove barriers and provide
volunteering and development pathways that support to our community.
reflect our diverse intercultural community.
Our commitment:
Our commitment: → We select and evaluate case studies that
→ Our guidelines and processes for employee focus on access and inclusion outcomes,
and volunteer recruitment and onboarding as a learning tool for us to keep improving.
represent our inclusive culture. → We prioritise the removal of barriers that lead
→ As an employer, we promote workplace to community isolation wherever possible.
diversity, flexibility and inclusivity to → We collaborate, encourage and support
ensure we have accessible workplaces. our community to have flexible training
→ Skill Development opportunities are provided and employment opportunities.
through meaningful roles that build capacity. → We continue to strengthen the
experience we offer our customers
to enhance the quality of service
for people living with disability.
LIFELONG LEARNING
We model an inclusive and equitable
lifelong learning methodology.
Our commitment:
→ Council form and maintain an
internal Disability Access and
Inclusion Working Group.
→ We remove barriers so residents
can easily participate in our learning
programs and workshops.
→ We offer inclusive learning experiences
at our libraries, community centres
and provide special mobile and
online services where possible.HOW WILL WE
22
MEASURE OUR
SUCCESS?
We will measure our actions to know what we’ve
achieved and evaluate overall success
We propose to do this is by gathering from Council as a result of the DAIP.
collective data through: → An annual review of all priority targets and
→ Quantitative information. For example: what results have been achieved (Turning
census data, general social survey data, the Curve Model – diagram on next page)
participation numbers, employment → Summarising and reporting back to
figures, complaints and compliments Council, our community and the State
data, number and type of office Government Authority annually.
modifications undertaken, and number
of Universal Design projects delivered
including costs associated with those.
→ Qualitative information from people
living with disability, their families and
representative, including the DAIP Advisory
Group to see whether they have experienced
an improvement in access and inclusionHOW WILL WE MEASURE OUR SUCCESS? 23
HOW ARE WE DOING?
Ongoing discussions
and engagement with
Business Units regarding
progress on action items.
1
WHAT IS OUR ACTION PLAN 5 2 WHAT IS THE STORY
TO TURN THE CURVE? BEHIND THE CURVE?
Documenting the review TURN Business units provide
process and providing
a progress update to THE CURVE? stories of evidence
to back up the details
the minister for review of their progress
and refreshing. updates. (Business units
4 3 sharing success so far).
WHO WORKS TO TURN WHO ARE THE PARTNERS
THE CURVE? WHO HAVE A ROLE TO PLAY
IN TURNING THE CURVE?
Agreed future works /
actions and activities Documenting the agreed
for monitoring plan for actions to follow, with
achieving actions in engagement from the
the next year proposed relevant stakeholders.
/ documented.
Turning the Curve model accredited to: Mark Friedman, Trying Hard is Not Good Enough, 2005.CONTACT
24
US
The City of Charles Sturt Civic Centre
72 Woodville Road, Woodville
Monday to Friday, 8:30am to 5pm
PO Box 1, Woodville SA 5011
Phone 08 8408 1111
council@charlessturt.sa.gov.au
After hours emergency: 08 8408 1111
This line is for non life-threatening emergencies like flooding,
vicious dog attack, bad spill onto roadway or illegal parking.You can also read
