DISABLED ACCESS GUIDE - Electric Picnic
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DISABLED ACCESS
GUIDE
WELCOME – ARRIVING – WHERE TO GO 2
WHERE ARE YOU STAYING ONSITE? 4
IMPORTANT ARRIVAL INFORMATION 6
THE ACCESS TEAM & HELPERS 7
ACCESS SITE MAP 8
GENERAL ACCESS INFORMATION 9
ACTIVATIONS AT ELECTRIC ACCESS SITE MAP 10
ACCESSIBLE VIEWING PLATFORM TERMS & CONDITIONS 12
TO THE PERSONAL ASSISTANT 13
GREEN ELECTRIC PICNIC 14
1
WELCOME – ARRIVING – WHERE TO GO
Welcome to Electric Picnic 2018. Ensure you read through this helpful guide. It
contains important information about where to go when you arrive and the process
for collecting the Personal Assistant (PA) tickets and access wristbands you applied
for.
No PA ticket or access wristbands will be sent out in advance, so you will need to
collect these onsite. Your PA can only gain entry with you. You must have your event
ticket, photo ID and confirmation email/ printed confirmation letter. We can then
wristband both yourself and your PA.
Read the following arrival guidelines so you know what to do when you arrive onsite.
Please note, this guide will be added to the website but will not be printed. If you
would like a hard copy, then please print at home.
DISABLED ACCESS CHECK IN OPENING TIMES:
THURSDAY 30TH AUGUST 04:00pm 10:00pm
FRIDAY 31TH AUGUST 09:00am 10:00pm
SATURDAY 1ST SEPTEMBER 09:00am 9:00pm
SUNDAY 2ND SEPTEMBER 09:00am 8:00pm
ARENA OPENING TIMES:
FRIDAY 31ST SEPTEMBER 02:00pm 12:00am
SATURDAY 1ST SEPTEMBER 11:00am 3:00am
SUNDAY 2ND SEPTEMBER 11:00am 3:00am
LATE NIGHT ARENA OPENING TIMES:
FRIDAY 31ST AUGUST 12:00pm 04:00am
SATURDAY 1ST SEPTEMBER 08:00am 04:00am
SUNDAY 2ND SEPTEMBER 08:00am 04:00am
Please note these times are approximate and subject to Health & Safety checks prior
to each opening. If you arrive before these times, you will not be allowed access until
the site is safe to open.
2
EARLY BIRD TICKET HOLDER: If you have an Early Bird Ticket the Disabled Access
Campsite will be open from 4pm on Thursday 30th August.
WEEKEND CAMPING TICKET: If you have a Weekend Camping Ticket, then you
will be able to enter the Disabled Access Campsite from 9am on Friday 31st August.
3
WHERE ARE YOU STAYING ONSITE?
If you are staying in the Disabled Access Campsite, then please, pull up near to the
Disabled Access Tent inside the campsite to collect your festival wristbands, PA ticket
and access wristbands. Once accredited you will be able to unload in the campsite.
You must unload within 20mins. Once unloaded you must move your car to the
Disabled Access Car Park. Which is next to the Disabled Access Campsite.
We do not provide accommodation, you must bring a tent. For further information
on what to bring, please visit the Electric Picnic website.
Please note our facilities cater for people staying in the Disabled Access Campsite. If
you are staying in other campsites onsite, unfortunately then these facilities will not be
replicated.
If you are staying in the General Campsites and arriving by public transport, then
please go to the Paintball Wristband Exchange and state you are an access customer.
An envelope with all of your wristbands and PA ticket will be waiting for you. This
includes those who you are arriving by shuttle bus or coach.
If you are staying in the General Campsites and arriving by car, then please request a
Day Car Park Disabled Access Car Parking Pass. This will take you to the front of the
day car park and you can enter Electric Picnic via Paintball Wristband Exchange.
When you are in Paintball Wristband Exchange please state you are an access
customer. An envelope with your wristbands and PA ticket will be waiting for you.
You will then be able to enter the General Campsites. You must notify the Disabled
Access Team if you are staying here.
If you are staying in the General Campervan Field, then please speak to the Zone
Manager to collect your access wristbands and your PA ticket. You must notify the
Disabled Access Team if you are staying here.
If you are staying in Pink Moon or Harvest Moon then please ask at reception in Pink
Moon for your access wristbands and PA tickets. You must notify the Disabled Access
Team if you are staying here.
If you have a guest ticket, then you can collect your access wristbands and PA ticket
from the guest box office. You must notify the Disabled Access Team, so you can
collect your correct event wristbands, Access wristband and PA ticket from the
Disabled Access Box Office.
4
CHECK IN ID: Please note, to check in with us, you must have Photo ID. We are
happy to accept photocopies of your identification if you would prefer not to bring it
with you to the festival.
We accept the following forms of ID: Passport cards, Driving Licence, Citizen Card,
ONE-ID4U, Validate, Young Scot, Connexions Card, Portman Group Card, UreLife®
cards, the access card, Garda Age Cards and the Public Service Card.
5
IMPORTANT ARRIVAL INFORMATION - TRAVELLING
TO SITE
Travel advice will be available via social media and the Electric Picnic website.
DISABLED ACCESS PARKING: Parking and Pickup/Drop Off car passes and
Caravan/Campervan passes have now been sent from
noreplycarpass@festivalrepublic.com. You should have received your parking pass by
now. Please check junk folders.
If you haven’t received this pass, then please email us on access@electricpicnic.ie
YOU MUST DISPLAY YOUR PASS TO GET PASS SECURITY. FAILING TO DO THIS WILL
RESULT IN YOU NOT GAINING ENTRY.
PUBLIC TRANSPORT: The public Transport Hub is located off Abbelix Road. Please
note this is over a 30minute walk from the Disabled Access Campsite. We are unable
to pick you up from the public transport hub; you will need to make your own way to
the Arena Entrance and we can pick you up from here.
Call to notify the team you need picking up: 07731170456. Unfortunately, our Buggy
is not wheelchair accessible.
If you are staying anywhere else onsite, then please note, we are unable drop you off
anywhere else onsite due to strict vehicle restrictions in place.
GENERAL CAMPSITE: If you have chosen to stay in the General Campsites, then we
advise you to request a Day Car Park Disabled Access Parking Pass that will allow you
to park in the day disabled access car park (green car park). You will enter the festival
via Paintball Wristband Exchange. If you have chosen to park in the general car parks
you must notify the Disabled Access Team, we can’t pick you up from the general car
parks, so you must make your own way into the Festival.
PINK MOON: If you are staying in Pink Moon and have requested Disabled Access
Parking then we will send you a parking pass for the day disabled car pass (green car
park). This will be roughly a 10/15-minute walk to Pink Moon. Follow the Map for
directions.
HARVEST MOON: If you are staying in Harvest Moon then you should park in the
Disabled Access Weekend Camping Car Park, this is the closest car park to Harvest
Moon.
6
THE ACCESS TEAM & HELPERS
The Access Team - Natalie, Amanda, Mina, Alice and Katie - have all been working in
Head Office planning for the festival. One of the team will be visiting the Disabled
Access Campsite everyday around 11:00am. If you have any feedback that you think
we may be able to deal with onsite, please direct it to them in the Campsite Info
Tent.
CAMPSITE MANAGERS: We have two campsite managers who are on duty from
Thursday – Monday, providing cover 24 hours a day. Mark Ring and Richard Rothwell,
who I am sure you will know through there many years working the Disabled Access
Campsite at Electric Picnic. They are identifiable by their unique tabards. Please do
not hesitate to ask them any questions or for advice on anything you are unsure of
and report any issues to them – big or small.
CAMPSITE HELPERS: We have campsite helpers roaming the campsite, helping
unload luggage and assisting the campsite managers. During busier arrival times, the
helpers may be assisting other customers. Please note they are there to assist the
Disabled Access Customers where required, they are not there to erect tents or carry
additional party members luggage or beer! Please be mindful and respectful of this.
CAMSPITE SECURITY: Security are based in the campsite 24 hours a day. They are
easily identifiable by the coloured, numbered tabards they wear. If you require any
assistance, please do not hesitate to ask them. They are fully briefed and there to be
helpful. Please feed back to the campsite manager any issues good or bad and try to
note the number on their tabard.
ARENA MANAGER: Natalie is back this year ensuring that the Arena is running
smoothly. At every Disabled Platform in the Arena we will have a team of security and
stewards.
If you require any assistance, please do not hesitate to ask them as they are there to
be helpful. Please report back to Natalie any issues, good or bad, and try to note the
tabard number of the person that dealt with you.
If you need to report anything to Natalie, she can be found on the platforms. Please
see the Access Arena Map for exact location of all the Viewing Platforms.
If you are unable to locate a member of the Access Team, we advise locating a
member of festival staff. They can always contact us on the radio, though there might
be a slight delay getting to you during busier periods.
7
ACCESS SITE MAP
8GENERAL ACCESS INFORMATION
We want to make sure that Electric Picnic is an enjoyable experience for you, here
are a few important points you’ll want to check out.
ELECTRIC PICNIC APP: The official app for Electric Picnic is available for free now
on Apple and Android. Within the app you can favourite artists to get reminders
before they go onstage. Explore the line-up via our ‘Discover’ tab which will show
artists in order of who’s up next. There’s also the schedule that breaks down the
performances by day / stage / time. All the latest festival information can be found
under ‘info’ and the latest site map under ‘maps’. Keep notifications on for the latest
festival information over the weekend.
Download it for free now from the Apple App Store and Google Play Store.
SITE TERRAIN: Electric Picnic is situated in the grounds of Stradvally Hall. This is an
outdoor event on grass. The ground is not level and some areas of the Arena are
wooded. The route from the Disabled Access Campsite to the Arena is on a gravel
road that consists of larger stones. If you are a wheelchair user we advise you bring a
wheelchair that is suitable for this terrain.
BARS: Access Customers will have priority access on the Exit Lanes of the bars.
Please show your Access Wristbands to security at this point.
MEDICAL AND WELFARE: There are medical and welfare facilities in the Jimi
Hendrix campsite and the Arena. The Village facility is operational 24 hours a day. If
you require medical assistance, please alert a member of security.
TOILETS: In the Arena, all toilets are located at the access viewing platforms. There
is also a disabled access toilet in the toilet block of the late-night arena.
ARENA ENTRANCE: There is a dedicated Arena Entrance for our access customers.
Please access by going through the Disabled Campsite and into the Arena at Foxtrot
Gate.
VIEWING PLATFORMS: There are viewing platforms at the Main Stage, Comedy
Tent, Cosby Tent, Rankins Wood and Electric Arena. Please refer to the map on page
8.
CALL FOR EMERGENCIES: Call our team on 07731170456 (9am-9pm)
9ACTIVATIONS AT ELECTRIC PICNIC
AIB CONTACTLESS DATING: This activation has ramp access. Please speak to
a member of staff at Reception when you arrive for further assistance.
APPLEMAN’S: This activation is ground level. Please speak to a member of staff
for access to the bar.
AUSSIE MUSIC BOX: This is a ground level activation.
BIRRA MORETTI BAR: This is a ground level activation.
CADBURY CLUBHOUSE: This is a ground level activation.
CASA BACARDI: This is a ground level activation.
10FLAVOURVILLE AT THE JUSTEAT RETREAT: This is a ground level
activation.
HEINEKEN AND ORCHARD THIEVES COLD ROOMS: This is a ground
level activation.
HEINEKIN LIVE YOUR MUSIC: This is a ground level activation.
TESCO SUPERMARKET: This supermarket has ramped access. The till closest to
the exit will be a priority lane for Disabled Access Customers please show them your
Access Band.
TESCO CLICK & COLLECT: Please talk to the Disabled Access Team onsite, for
advice on how to collect your click & collect order onsite.
THE BANGUET: This has ramped access. Please note this activation is pre booked
only. At the time of publication there was only bookings available for Sunday.
THREE MADE BY MUSIC: The lower level has ramp access.
TODAY FM SOUND GARDEN: This is a ground level activation.
ELECTRIC IRELAND THROWBACK STAGE: To the left of the stage is a
ramped access viewing platform.
FIREPIT BY TESCO: This is a ground level activation.
11ACCESSIBLE VIEWING PLATFORM TERMS &
CONDITIONS
• Platforms operate on a first-come, first-served basis.
• If the platforms become full we operate a one-in one-out policy.
• Access to the viewing platform is strictly controlled. You need to apply in
• advance.
• PAs are welcome to use available seating, however please vacate if a disabled
customer requires a seat or you are asked to do so by a steward.
• Smoking is not permitted. This includes e-cigarettes.
• Some viewing platforms have power points for charging electric
wheelchairs/medical equipment only. Please ask staff for details.
• Staff reserve the right to ask customers to leave the platform.
• Use of the platform implies acceptance of these conditions.
STROBE LIGHTING, SPECIAL EFFECTS AND FIREWORKS MAY BE USED IN
PERFORMANCES.
12TO THE PERSONAL ASSISTANT
Welcome to the festival. We want to highlight a few points to help you enjoy your
festival experience as a PA.
You are attending the festival to accompany and assist the person who chose you as
their PA. Should it become apparent you are not carrying out this role we have the
right to eject you from the festival.
WHAT IS EXPECTED OF A PA
• It is important you are willing and able to assist and help with the required
needs of the person who chose you as their PA throughout the festival.
• You need to be available and able to help them in an evacuation or emergency.
TIPS FOR AN ENJOYABLE EXPERIENCE:
• Familiarise yourself with the facilities and meet the campsite staff.
• If you encounter any problems, know you can contact the Access Team who
will try to find solutions.
• Check the weather beforehand and wear appropriate clothing.
13GREEN ELECTRIC PICNIC
Last year Electric Picnic participated in Creative Green Certification for the first time.
This is an external assessment by Julie’s Bicycle– a charity who support the creative
industries to act on climate change – to measure our understanding, commitment,
and improvement towards environmental sustainability. We achieved an awesome
three out of five stars! We could not have done any of this without your help, so a
huge thank you to the environmentally conscious Electric Picnic community who
participated in our initiatives. Read how you can get involved this year below:
ZERO WASTE CAMPSITES: When you get to the festival you will be given a clear
and a green bag. In these bags please put;
Green bag: Paper, card, cans, food tins, tetra packs, cartons, plastic bottles, general
plastic containers, newspapers, cardboard, beer cases
Clear bag: shopping bags, crisp packets plastic bags, wet wipes, soft of plastic.
When you bags are full bring them to the recycling points and sort them into the
different materials, you can also grab more recycling bags from here.
THREE BIN SYSTEMS: We run a three-bin system at the festival, which means
some of the bin stations will be formed by 3 bins:
COMPOSTABLE – When you buy food from the traders, everything your food comes
in is compostable, so plates, cutlery and napkins can be placed in the compost bins
along with the food scraps. Please make sure NO PLASTIC goes into the compost.
RECYCLABLE – Plastic bottles, aluminium cans, newspapers, magazines and clean and
dry cardboard (no used greasy pizza boxes as these do not recycle).
GENERAL WASTE – There should be minimal left over that goes into General Waste.
BIN YOUR BUTTS: Every butt has to be picked up by hand, so it would be great if
you did not flick your cigarette and put it out before you bin it.
14TAKE YOUR TENTS HOME: We ask you to please take your tents and camping
equipment home with you. If you have any broken or unwanted tents, chairs or
gazebos, empty batteries, unopened tins of food, etc please take them to the
Recycling Points and hand them to a member of the Green Team so that we can deal
with it properly. If you wish to donate your tent, pack it up and take it to your local
charity shop, if you leave it in the field it will most likely end up being incinerated or
in a landfill site. If the Electric Picnic community joins as one we can protect the
Stradbally Estate for years to come. #mygreenpicnic
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