E-LEARNING SUPPORT STRUCTURES IN TRADITIONAL UNIVERSITIES - Prof. Dr. Nicolas Apostolopoulos Freie Universität Berlin Center for Digital Systems

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E-LEARNING SUPPORT STRUCTURES
IN TRADITIONAL UNIVERSITIES

Prof. Dr. Nicolas Apostolopoulos
Freie Universität Berlin
Center for Digital Systems
The Freie Universität Berlin (FU)
                             ( )

     E-Learning Support Structures   2
FU facts and figures*

•   34,000 students, 60% women, 16% international
•   400 professors
•   1,700 academic staff, 40% research funded
•   2 200 additional staff
    2,200
•   12 departments, including the Charité
•   State budget: 290 million euros p.a.
•   Third-party funding: 60 million euros p.a.
•   Excellence Initiative: 150 M€ (for five years)

* Figures exclude human medicine (Charité)
          E-Learning Support Structures              3
FU Study
       y profile
         p
• Traditional full research university with 100 fields of study
• 74 institutes
• Center for Area Studies
   • John F. Kennedy Institute for North American Studies
   • Institute for Latin American Studies
   • Institute for Eastern European Studies
   • East Asia Studies
   • Middle East Studies
   • Center for Italian Studies
   • Center for French Studies
   • European Studies

• Bachelors and Masters programs

• Berlin University for Continuous Studies (joint venture with Klett Publ. Inc)

       E-Learning Support Structures                                              4
Institute for Latin American Studies

     E-Learning Support Structures     5
Institute for Latin American Studies,, Homepage
                                           p g

     E-Learning Support Structures                6
About Learning
             g and Technologies
                           g

                                     What is
                                        TEL?
                                           A phone?

     E-Learning Support Structures                    7
About Learning
             g and Technologies
                           g

                                     What is
                                        TEL?
                                           A Telecom Company?

     E-Learning Support Structures                         8
About Learning
             g and Technologies
                           g

                                     What is
                                        TEL?
                                           An acronym for
                                           „Technology Enhanced
                                           Learning“?

     E-Learning Support Structures                          9
Excellence at Universities

                           Teaching              Learning

                                      Research

Gerhard Casper,
        Casper former President Stanford University

      E-Learning Support Structures                         10
About lifelong
             g learning
                      g…

     E-Learning Support Structures   11
FIT: IT at the Freie Universität

                                                   President‘s
                                                     Office

       StC eL                                           CIO

                     FIT
   CeDiS       Admin    Digital                Data
                 IT     Lib
                        Library               C t
                                              Center
                                                                                      IT-Security

                                                    IT-Plenum                        Data Security

                                                                                       Employee
                                                                                    Representatives
                                                   Decentralized
                                                     IT U it
                                                     IT-Units

           Departments                 Central         Central        Central         Other
                                      Institutes       Services    Administration    Divisions

      E-Learning Support Structures                                                                   12
FIT Strategic
          g Alliance

                                     CIO

                                       eAS

     E-Learning Support Structures           13
CeDiS – Structure

                                       Media
                                     and Design

                                      Internet
                                     Technology

     E-Learning Support Structures                14
CeDiS Teams

           External Grants             Media & Design

 FU e-Learning                                 e-Publishing
        Grants                                  p
                                               Open Access

   Learning
          g
Management                                        IInternet
                                                     t    t
    System                                         Technology
       LMS

      Content
  Management                                   Authoring
      System
         CMS
                             Web 2.0   User Support

      E-Learning Support Structures                             15
DT in Education: Some Questions
                      Q
-   Why is e-Learning so important?
-   Why is e
           e-Learning
             Learning so difficult?
-   Is there a complexity bubble?
-   Is there a unique strategy?
-   Will AI solve many problems?
-   Will blended learning solve most of the problems?
-   Will learner centered learning solve some of the problems?

-   » Make wise use of Digital Technology (DT)!«

                                                   ?

       E-Learning Support Structures                             16
Outline I
I.     First steps in e-Learning
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Open issues

       E-Learning Support Structures            17
Multimedia “made simple“
                    p

     E-Learning Support Structures   18
Fundamental Decisions for Multimedia Learning
                                            g Applications
                                               pp
    Attractive digital learning material increases learners’ motivation
    and reduces the weaknesses of computer systems
-   Problem based learning (constructivism)
-   Combination of theory, practice and computer
                                        computer-aided
                                                 aided tools
    (search, animation, simulation, hyperlinks)
-   Enhanced visualization of abstract topics
-   Integration of Video
-   Active and rich interaction,, personalization
                                  p
-   Multiple navigational assistance
-   Creation of »aha«
                »aha«-effects
                      effects

    » Create humane applications «

        E-Learning Support Structures                                     19
The DIALECT Model

                                                          Computer

                                                        Navigation
                                                        H
                                                        Hyperlinks
                                                             li k
                                     Basics
                                                                         Expert
                                                 STORY                   Interviews
                                                 Motivation/
Theory                                           Didactics                            Practice
                               Models
                                                                Case studies
                                                                Simulation

                  Literature         Internet/
                                     Search              Visualization
                                                         Simulation

                                     Computer

     E-Learning Support Structures                                                         20
Outline II
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Open issues

       E-Learning Support Structures            21
BMBF Project
        j    New Statistics
13 Departments at 10 German Universities

                                     -   European-University Viadrina
                                         Frankfurt/Oder
                                     -   University of Applied Sciences Cologne
                                     -   University Hagen
                                     -   Free University Berlin
                                     -   Friedrich-Alexander University
                                                                      y
                                         Erlangen-Nuremberg
                                     -   Humboldt University Berlin
                                     -   University of Bielefeld
                                     -   University of Bremen
                                     -   University of Hamburg
                                     -   U i
                                         University
                                                it off K
                                                       Konstanz
                                                           t
                                     -   Virtual University of Applied Sciences

     E-Learning Support Structures                                                22
„„Traditional“ versus „„New Statistics“

Statistics: yesterday and today         Statistics: today and tomorrow

        E-Learning Support Structures                                    23
New Statistics: Multimedia Learning
                                  g Environment

                                                Animations

                           Learning Modules

                                                                C
                                                                Case studies
                                                                      t di

                                              Statistical Lab

                                                                 Java-Applets

                                     Exams

                                                   Exercises

     E-Learning Support Structures                                              24
Statistical Lab (www.statstical-lab.org)
                (                     g)

     E-Learning Support Structures         25
Authoring:
        g Structure of Learning
                              g Modules
Didactic concept
                                             Tutor
METADATA

                                                        Material for
              Motivation
                                                        further study

              Theory and basic knowledge

     Examples                                              Open questions
                                       Exercises
                                                           P bl
                                                           Problems
                                       Review of           References
                                       study material

                              Virtual Laboratory

       E-Learning Support Structures                                        26
Manufacturing
            g Learning
                     g Modules

                                                 examine

                                                 explain
                                                    l i

                                                 Glossary, Bibliography

                                     Editing
                                                                          Repository (SCORM)
  WWW      LMS

        upload                                                                 upload

                             transform           XML                  XML               XML         XML
                             XSLT

      learning module (HTML)                                        learning module (XML)

                            preview                 export

                          request

                          integrate

                                                Learning Module          L
                                                                         Learning
                                                                              i   M
                                                                                  Module
                                                                                     d l            XMetaL
Media Production                         Author      Editor     Author 2      Editor     Author 3

         E-Learning Support Structures                                                                       27
Course creation

                                 learning

        Students                                LMS (Blackboard)

                                                       publish

                          composing

                                            Course 1             Course 2

                           selecting
        Instructor 1                                                        Instructor 2

                                               Repository (SCORM)

     E-Learning Support Structures                                                         28
Economics of E-Learning
                      g

                                It‘s the Economy, Stupid …

     E-Learning Support Structures                           29
Outline III
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Open issues

       E-Learning Support Structures            30
Vision: Is e-Learning
                    g easy
                         y to do!?

Source: www.uni-potsdam.de/agelearning/

       E-Learning Support Structures      31
e-Learning
         g Environments

                                       “Not now honey,
                                         I‘m learning
                                           online.”

A significant advantage of e-Learning is the creation of
individualized learning environments.....

Source: www.open-academy.com/de/elearning/lernende_/index.html

       E-Learning Support Structures                             32
e-Learning
         g everywhere?
               y

     E-Learning Support Structures   33
Digital
  g     Technology
                gy in Education: Future Vision…

     E-Learning Support Structures                34
Digital
  g     Technology
                gy and the Reality
                                 y

     E-Learning Support Structures   35
Outline IV
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Unresolved issues

       E-Learning Support Structures            36
Media and Design
              g

                                     Media & Design
                                                 g

     E-Learning Support Structures                    37
Distributed Campus,
               p , Homepage
                       p g

    E-Learning Support Structures   38
CeDiS – CMS

                                    Content
                                    Management
                                    System
                                    CMS

    E-Learning Support Structures                39
Visual History
             y Archive (VHA)
                       (   )

                                     Video
                                     example
                                           l

     E-Learning Support Structures       40
CeDiS - LMS

                                     Learning
                                     Management
                                          g
                                     System
                                     LMS

     E-Learning Support Structures                41
LMS – a Central Learning
                       g Platform for Teaching
                                             g
Student Access to the Central LMS

                                               Learning
                                               Materials            Exam
                          Team work                                               Evaluation
                                           Forums      Self-tests          Chat

 Commu-        University                                                            Course    Infor-
   nity         Library                                                              Catalog   mation
                                      Course       Course           Course

                                                 Central Entry
                                                    Point

                                                  ! ! !

      E-Learning Support Structures                                                                     42
Pro / Contra Blackboard LMS

strong points:
 - ease
   ease-of-use
        of use for students and teachers (maybe except Content Collection)
 - quite stable operation
 - scalable architecture
 - expandability (Building Blocks concept)
 - large user community

weak points:
 - mainly instructor centered
 - lack of tools for student participation / collaboration
 - Poor technical documentation, proprietary API
 - old UI techniques (no deep linking possible)
 - lack of standard conformity
                             y e.g.
                                 g SOAP,, WSRP,, JSR168
 - lack of conformity with the German data protection laws

      E-Learning Support Structures                                          43
FU e-Learning
            g Grants

                                     FU e-Learning
                                                 g Grants

     E-Learning Support Structures                          44
FU e-Learning
            g Grants - Growth

 StC eL

                                      Multiplicator effect
            Financial Support
                                                                     Know-How

    Project 1                         Project 2                      Project n

    Project 1                          Project 2                       Project n
                      Project                      Project                         Project

                                     Freie Universität Departments

     E-Learning Support Structures                                                           45
FU e-Learning
             g Grant Program
                        g    – Workflow

Instructor                                                     StC eL
       Application                           Application         Application

               submission                          recommen-            decision
                                                     dation
                      advice
                                                                        +-

e-Learning Project
is growing

                                        Know-how                Grant

        E-Learning Support Structures                                          46
FU-wide e-Learning
                 g Dissemination

                                                                        FU Berlin

  President’s                                                                                            CI

                                                     dep
                                                                                dep                     CI                            StC eL
     Office                                                                                          Project

                                                  DEP
                                                 Project
                                                                             DEP  Project

                                     dep                          CI

                                DEP
                             Project
                                                                  CI
                                                             Project                                  dep

                               Project                         Project                             DEP
                                                                                             Project
                                                                                                                               CI
                                                                                                   P j t
                                                                                                   Project

                                                    dep
                                                                                dep                                           CI
                                                                                                                            Project

Provost                                          DEP
                                                Project                       DEP
                                                                             Project
                                                                                                               dep
                                                                                                                                          Dean
                                                  Project
                                                                       dep
                                                                                                             DEP  Project

                                                                  DEP
                                                              Project
                                           CI                                          dep
                                                                  Project
                                       CI   Project
                                                                                  DEP    Project
                                                                                                                dep

                                                                                                              DEP
                                                            dep                                         Project

                                                            DEP
                                                              Project
                                                                               dep                           Project

                                                                             DEP
                                                                             Project
              CIO                                                                                                                     CeDiS

     E-Learning Support Structures                                                                                                               47
FU e-Learning
            g Grants – Project
                          j    Overview

     E-Learning Support Structures        48
Institute for Latin American Studies

E-Learning Projects

Knowledge Production of Latin-American Intellectuals

Digital Sources of Athropology of the Americas

Student foreign visits (study abroad)

Women and Gender in Latin America

                                                       Video example
                                                       Video example

      E-Learning Support Structures                              49
Concept
     p for Interviewing
                      g

IIm SSeminar
         i    wurden
                  d   di
                      die Porträts
                          P    ä von
 vier herausragenden internationalen
 Wissenschaftlerinnen entwickelt: Dora
 Barrancos, Marisa Belausteguigoitia,
 Elizabeth Jelin, Renate Rott.

Es wurden Fragestellungen für die
Interviewführung zu den zentralen
Themen und Begriffen in den Arbeiten
der Wissenschaftlerinnen erarbeitet.

Nach ihrer Durchführung wurden die
Interviews geschnitten, transkribiert
undd mit
       it Überschriften
          Üb    h ift   versehen.
                             h

       E-Learning Support Structures     50
Student‘s Experience
            p

                                     Medienkompetenz

                                     Verankerung von Wissen und Praxis

                                     Nachhaltigkeit des Wissens

                                     Selbstverständlicher
                                     S lb       ä dli h Bestandteil
                                                              d il
                                     der Lehre

     E-Learning Support Structures                                51
Advancing
        g e-Learning
                   g

                                     The p
                                         project
                                            j    FUeL
                                     (FU e-Learning)

     E-Learning Support Structures                      52
FUeL – Key
         y Issues
Establish Blended Learning in the Departments and Institutes

IIntegrate
   t    t the
           th Central
               C t l Learning
                      L   i   Management
                              M        t System
                                         S t    within
                                                 ithi the
                                                       th
 FU IT-Infrastructure

Create a Central Student Portal

Reuse of e-Learning Materials (Learning Object Repository)

Provide Expertise on the Market

Departments           IT-Integration   Student-Portal   Materials   Marketing

       E-Learning Support Structures                                      53
Establishing
           g Blended Learning
                            g

                                     Local Structures
                                     and Expertise
      Interdisciplinary
      Workingg Groupsp                                                e-Learning
                                                                   Funding Program

                                            Departments
                                            Central Institutes
                                            Continuing Education
     FUeL Strategy

       Central
       Services                                                    Evaluation

     E-Learning Support Structures                                                   54
e-Learning
         g Consulting
                    g

    Central LMS
    Blackboard                    Content
                                  creation

                 Support
                   pp                                                        Co-
                                                                          Kooperation
                                                                             p
                                              e-Learning adviser           operation
                                                                                ti
                                             one regular contact person
                                              for each department and
 Teachers                                           each teacher                        Deans
                       Funding
                       Program

    (Media-))
    (Media
    Didactics

                                  …

      E-Learning Support Structures                                                             55
From the Traditional Classroom to Blended Learning
                                                                    g
                                       Classroom                                                     Online

                      Lectures              Courses            Literature       Online Surveys       E-Mail      Chat      Forums

                                       Tutorium                                Multimedia                               Self-tests
                      Exercises                            Internship                         Digital Materials

                                                                                                                           Lectures
                                                                                                   Lectures
                                                                              Lectures                                    Multimedia-
                                                    Lectures                                                               material
                      Lectures                                                                   Multimedia-
         earning

                                                                                                  material
                                                                                                                            Exam
                                                                                                   Exam                   preparation
                                                                                                 preparation
                                                                              Tutorials
                                                                                                                           Tutorials
  ended Le

                                                    Tutorials                                      Tutorials
                     Tutorials                                                                                              e-Tutor
                                                                              e-Tutor              e-Tutor
                                                                                                                            Library
                                                                                                   Library
                                                     Library
                                                           y                  Library                                    Informations
                                                                                                                            o at o s
Ble

                                                                                                 Informations
                                                                            Informations
                      Library                    Informations
                                                                                                  Material-                Material-
                                                   Material-                 Material-            collection               collection
                                                   collection                collection
                       e-Mail
                     Without LMS               Blended Learning I       Blended Learning II   Blended Learning III       Online-Courses
                                                 »Introduction«             »Extended«            »Maximum«

                           E-Learning Support Structures                                                                              56
1.3 Bereich E-Learning
                     g
Degree of Utilization
                                                                                                         19633
                                                                                                                       18496    18147

                                                                                    16172     16535

                                                                         12162

                                                               9935

                                                                                                                                  1730
                                                                                                           1621          1679
                                                     5284
                                                                                                  1359
                                                                                      1245

                                      2865
                                                                             870

                          700                                    535
 Students (in 100)                                     290
                                         145
             Co urses         23

                             Summer      W i nt er    Summer     W i nt er   Summer   W i nt er   Summer   W i nt er     Summer   Summer
                                04        04/ 05        05        05/ 06       06      06/ 07       07      07/ 08         08       09

         E-Learning Support Structures                                                                                                     57
IT-Integration
       g

                                     Integrating the Central LMS
                                     with the IT-Infrastructure of
                                     the FU Berlin

     E-Learning Support Structures                              58
IT-Integration
       g

                                                                              FUDIS
       SAP/CM                                                                 FU Identity and
       Campus
            p    Management
                       g                                                      Directoryy Service
       - courses                                                              - student records
       - course participants                                                  - teacher records
       - marks, credits                                                       - authentication
                                                                                                    Data Center

                        Admin IT             Central
                                            Learning
                                           Management
                                             System

       Streaming                               Blackboard
       Server                                                 CeDiS
                                                                                  ALEPH, Metalib
       - video                                                                    - online-Catalogue
       - audio                                                                    - digital
                                                                                    di it l M
                                                                                            Media
                                                                                              di
                        CeDiS                                                                          Library

                                       Central Content
                                       Zentrales CMS
                                       Management   System
                                        - Lernmaterial
                                       Infopark   NPS
  in use                               - learning materials
  in development                                                      CeDiS

  planning stage

       E-Learning Support Structures                                                                       59
Outline V
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                 2 0 Initiative
VI.    Lessons learned
VII.   Unresolved issues

       E-Learning Support Structures            60
Student Portal

                                     Personalized Information
                                     and Services for Students

     E-Learning Support Structures                           61
For Students…

     E-Learning Support Structures   62
Student Portal

                       Phase 3
                        Department´s
                        Department  s              Academic Advisory
                        study courses:             service:
                                                   Advice information
                           Personalized
                           information
 Phase 2                                                 Computer Center:
                                                         E-Mail & W-LAN
   Blackboard:
                                                                            Phase 4
   Course (E-Learning)
                                                                Library:
Phase 1
                                                                Online Catalogue
 File sharing:
 Learning Materials                                             Document Server

 Comm nit
 Community:                                                     Student
                                                                Administration:
 Blog & Wiki
                                                                Registration
 Student Profile                          Portal Login          Exam Results

          E-Learning Support Structures                                               63
Student Portal
Material Exchange Marketplace

           ?                                                 ?

                                                                 ?

                                      Exchange Marketplace

      E-Learning Support Structures                                  64
Student Portal: Realization

Involving the students
Online survey (11.12.06
              (11 12 06 – 15.01.07)
                          15 01 07)
  - Feedback: 1530 students, numerous free text field answers
  - Introduction of a student portal is welcomed
  - Integration
    I t    ti   off systems
                       t    already
                             l   d in
                                    i use is
                                          i important
                                             i   t t
  - Portal should support one‘s studies (“not a lifestyle portal”)
  - Detailed evaluation taking place at the moment
Personal interviews (student representatives)
Beta testers
Ph
Phase 1:
      1 Basic
         B i functions
              f  ti
Blogs, Wikis (teaching and research)
Personal profile (interests and competence)
Exchange marketplace for students‘ learning materials
Search (Portal contents)
    g Public: Summer 2008
Going

      E-Learning Support Structures                                  65
“Web 2.0” / Social Software

Social Software
Content produced by users
Low threshold / easy-to-use
The Web as workspace
User self-organization
Social networks
Linking of content and services
Blogs and Wikis in teaching
Simple creation of Web content by teachers and students
Supporting collaboration and communication
Discursive writing style
P
Peer-to-peer review
                 i
Working together on texts
Knowledgeg exchangeg through
                           g networkingg and linking
                                                   g up
                                                      p

     E-Learning Support Structures                        66
“Web 2.0” / Social Software

CeDiS Blog Services
Blog availability
  - personal blog for all FU members
  - (multi-user) blog for Blackboard courses
  - Selected
    S l t dS System:
                t    WordPress
                     W dP

CeDiS Wiki, RSS Services
Wiki availability
  - Wikis for all FU members
  - Wikis for Blackboard courses
  - Selected System: Confluence
RSS feeds
  - Announcements from Blackboard courses

((Podcasts,, Social Bookmarking,
                              g, ...))

      E-Learning Support Structures            67
„„Web 2.0“: Social Software

Blogs (Weblogs)
Website
  b     that
          a periodically
             p od a y has a new entries (sorted
                                          ( o d chronologically)
                                                   o o og a y)
Used mostly for: Personal diaries on the Internet

     E-Learning Support Structures                                 68
„„Web 2.0“ / Social Software

Wikis
Collection
 o      o of
           o websites
               b      that
                        a can
                           a be
                              b edited
                                 d d immediately
                                         da y
Most famous example: Wikipedia

        E-Learning Support Structures              69
Outline VI
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Open issues

       E-Learning Support Structures            70
Digital
  g     Technology
                gy in Education: Involve…
… »computer specific« features (storing, searching, calculating)
… visualization techniques
… media enriched contents
… extensive use of tutorials & help functions
… multiple navigation and tracking
… instructor’s »presence«
… problem based approach
… »real« AND virtual (i.e. hybrid) reality
… extensive personalization
… common sense intelligence (things that teach)?
… user controlled privacy and security!

… »Create humane applications«

      E-Learning Support Structures                                71
Digital
  g     Technology
                gy in Education: Avoid …
… new incomplete systems
… additional complexity
… incompatible environments
… slow responding applications
… poor design
… poor interaction
… »surprising« features
… »faked« security
… poor personalization

      E-Learning Support Structures        72
e-Learning
         g lessons – Summary
                           y

-   e-Learning is a long-term project
-   Executive support is necessary
-   Competence Center
-   Close cooperation with the departments
-   Decentralize know how
-   Stepwise Migration
-   Off grants
    Offer     t andd incentives
                      i    ti
-   Central LMS leads to high synergy effects
-   Open content and commercial content helps saving costs
-   Multimedia authoring is challenging
-   The new Web 2.0 paradigm might hit central structures
-   Reuse of learning modules is ...
-   Reduce technical complexity (KIS)

       E-Learning Support Structures                         73
Outline VII
I.     e-Learning as an experiment
II.    e-Learning Engineering
III.   e-Learning at a traditional University
IV.    Coordinated action plan
V
V.     The Web 2.0
                2 0 Initiative
VI.    Lessons learned
VII.   Open issues

       E-Learning Support Structures            74
Open
 p   Issues
1. Is learning with multimedia more effective?
2. How can we produce ‘aha’-effects?
3. Are there simple and good models of evaluation?
4. How to integrate the authority of the instructor?
5 Design reusable content modules
5.
6. Exploit the use of games
7. High level authoring tools for multimedia learning modules?
8. How to build intelligent navigation systems?
9. How to create adaptive learning environments?
10 Are there such things as ‘learning-agents’
10.                          learning-agents (»things that teach«)?

      E-Learning Support Structures                                   75
Nicolas Apostolopoulos
napo@cedis.fu-berlin.de
  p @

www.cedis.fu-berlin.de
www e-learning
www.e learning.fu
               fu-berlin
                   berlin.de
                          de
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