ELearning courses to suit every business - Unicorn Training
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Q3 UPDATE – AUTUMN 2018
eLearning courses to suit
every business
From highly-specialist industry content to cyber security
and general workplace skills, we’ve got it covered.
This document is an overview of what’s changed this quarter.
Click here to view the full range of our off-the-shelf courses.
(The courses expand to reveal more information)
Unicorn Training Qtr Update_2018 Q3.indd 1 04/10/2018 10:04:39
Q3 UPDATE – AUTUMN 2018
This year has already seen extensive work We haven’t stopped there, we have also started the journey of
converting our courses to the new Unicorn LMS eCreator 2.0 authoring
done to our OTS courses to reflect changes
tool. This has enabled us to enhance the look and the feel content with
to regulations and include more focus on new graphics on a larger canvas template. Another added advantage
industry hot topics and enhancing the to the conversion is that the courses are now downloadable on to the
Learning Path app where they can be undertaken off line and auto-
learner experience; and this momentum
resynced when you are back on you network. These conversions and
has continued through Q3. enhancements will continue in to Q4 and be finished by mid-2019.
Unicorn’s Governance, Risk &
Compliance Course Catalogue
Q3 2018 COURSE UPDATES
Course
Course name Update
code
UNI_027 Introduction to the PRA Q3 included minor changes to content, bringing
information into present day context and expansion
on the PRA's strategic goals.
UNI_005 Complaint handling & This quarter has seen this courses undergo general
regulated firms improvements and the addition of content related to
customer complaint time scale rules, for payment types
contained within PSD2 regulation
UNI_072 Three lines of defence This course has undergone some streamlining and
general improvement
UNI_078 Consumer credit, handling This course has been streamlined to improve content
arrears and user experience
UNI_026 Introduction to FCA We have made some content changes in readiness
for the implementation of SM & CR changes due
November 2018
UNI_011 Managing conflicts of We have made minor text updates and general
interest streamlining of content
UNI_006 Conduct risk & treating Streamlining of content took place to improve user
customers fairly experience and we added some content regarding
the FCAs focus on conduct risk supervision
UNI_001 Whistleblowing with The update contains minor amendments to content
confidence regarding 'in-scope' firms for the regulations
2 Unicorn Courses Update UNICORNTRAINING.COM
Unicorn Training Qtr Update_2018 Q3.indd 2 04/10/2018 10:04:39
Q3 UPDATE – AUTUMN 2018
Q3 2018 COURSE UPDATES
Course
Course name Update
code
UNI_012 Ant-money laundering and General streamline of content and improvement of
how to prevent it Countering Terrorist Financing section which will be
further enhanced in the AML / CTF course re-design in
2019
UNI_086 General Data protection Addition of content, a small section regarding
Data Protection Act 2018
UNI_071 Information Security Amended content to clarify best practice for
software updates
What’s new
eCreator 2.0 client sessions 2.0
During Q3 we launched a series of sessions, attended by administrators,
BEF
regarding the significant enhancements to ecreator, giving rise to eCreator OR
E
2.0. In these sessions we demonstrated the enhancements to ecreator
functionality and also discussed how the enhancements work alongside
learning design best practice. These sessions are not ‘training’ but
compliment the training given in our Unicorn eCreator webinars. If you are
interested in these sessions or receiving training for eCreator or would like
to please use the link below to register for the next available webinar.
Our new eCreator 2.0 screen design
3 Unicorn Courses Update UNICORNTRAINING.COM
Unicorn Training Qtr Update_2018 Q3.indd 3 04/10/2018 10:04:45
Q3 UPDATE – AUTUMN 2018
New & Updated
Courses
From our content partners
Q3 2018 NEW COURSES: RESILIA Frontline®
Content Partner Course / Catalogue Content Titles
Axelos Data Protection and GDPR Data Protection and GDPR
Data Protection and GDPR: Data Controllers
and Managers
Four NEW language Dutch
versions now available
French
German
Spanish
Audio Stories Banana Drama
Listen to our story ‘Banana Drama’ to understand
the potential threats of using unknown removable
media and unsecured charging points.
Grazing the free WiFi
Listen to our story ‘Grazing the free WiFi’ to hear
about the threats of using public, unsecured wifi
for work purposes.
Lily’s amazing birthday cake
Listen to our story ‘Lily’s amazing birthday cake’
to discover why it is important to have robust
privacy settings in place on your social media
accounts.
One Born Every Click
Listen to our story ‘One Born Every Click’ to hear
the tactics that hackers like Price Bailey use for
social engineering.
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Unicorn Training Qtr Update_2018 Q3.indd 4 04/10/2018 10:04:48
Q3 UPDATE – AUTUMN 2018
Unicorn is incredibly flexible,
creative and pragmatic, and regularly
exceeds our expectations.
Q3 2018 NEW COURSES: RESILIA Frontline®
Content Partner Course / Catalogue Content Titles
Axelos Audio Stories One Nil to the Hackers
Listen to our story ‘One Nil to the Hackers’ to
hear why you should never assume that someone
you communicate with online is who they say
they are.
Online Safety: Fine Margins
Listen to our story ‘Fine Margins’ to learn why
you should not use your work computer for
personal reasons.
Shoulder Surfing
Listen to our story ‘Shoulder Surfing’ to learn why
it is important to be cautious when using your
work devices in public places.
Stating the Obvious
Listen to our story ‘Stating the Obvious’ to learn
why you should always have a strong password
or passphrase for all accounts and log ins.
‘Too shiny. Too easy’
Listen to our story ‘Too shiny. Too easy’ to
discover what happens to Gina Masters when
her personal device is compromised.
If you would like to learn more about how RESILIA Frontline® can make your people your greatest
defence against cyberattacks, please contact your Unicorn Relationship Manager where you can
request a free live demo, or visit our website for more information
https://www.unicorntraining.com/cyber-security-courses
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Unicorn Training Qtr Update_2018 Q3.indd 5 04/10/2018 10:04:49
Q3 UPDATE – AUTUMN 2018
Q3 2018 NEW COURSES: Video Arts
Content Partner Course / Catalogue Content Titles
VideoArts Acheiving goals & Use ranges to motivate people
commitments
People live up to what they write down
Focus on the small number
Being a ‘People Person’ Positive labelling
Be more human
Look for likeable features
Helping Hands Ask “Who can I help?”
Ask for help
Less is More The rule of the rare
Reduce choice: Increase influence
Use loss not gain to persuade others
Making your Case Three charms: but four alarms
Admit your weakness
Get introduced
Always ask “Compared to what?”
Negotiating: The Groundwork
Tying the knot
See-saws & Trade-offs
When things go wrong
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Unicorn Training Qtr Update_2018 Q3.indd 6 04/10/2018 10:04:51Q3 UPDATE – AUTUMN 2018
Q3 2018 NEW COURSES: VideoArts
Content Partner Course / Catalogue Content Titles
Negotiating tactics The home team advantage
Turning ‘No’ into ‘Yes’
Make the first move
Using similarity Highlight similarities first
Influence through others
Use the same language
Needs and objections Ask questions
Research
Set objectives
Control and close Explain the benefits
Meet objectives
Close the sale
Difficult sales The Ducker
The Ditherer
The Dictator
Closing sales Think Bigger
Ask for the Order
Keep Trying
Consultative Selling Being a Consultant
Being a Problem Solver
Being a Professional Partner
If you want the best,
well here you go...
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Unicorn Training Qtr Update_2018 Q3.indd 7 04/10/2018 10:04:51Q3 UPDATE – AUTUMN 2018
Q3 2018 NEW COURSES: MicroLearn
Content Partner Course / Catalogue Content Titles
MicroLearn Communication & Social Media Awareness
Social skills
Management & Leadership Managing Virtual Teams
Flexible Leadership
Workplace Wellbeing Creativity
(In collaboration with
Personal Agility
Liggy Webb)
Managing Emotions
Mindset
Q3 2018 COURSE UPDATES: MicroLearn
Content Partner Course / Catalogue Content Titles
MicroLearn Health & Safety Fire
Social & Corporate Anti-Money Laundering
Responsability
Click here to view the full range of our off-the-shelf courses.
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Unicorn Training Qtr Update_2018 Q3.indd 8 04/10/2018 10:04:54You can also read
