26 MAR -17 AUG 2018 (21 WEEKS) - ENHANCED INTERNSHIP PROGRAM (EIP) BM0150 - NYP
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BM0150
Enhanced Internship Program (EIP)
31/1/2018
5 Mar – 17 Aug 2018 (24 weeks)
19 Mar – 10 Aug (21 weeks)
26 Mar – 17 Aug 2018 (21 weeks)
1What is EIP?
Module Code: BM0150
Module Name: Enhanced Internship Programme
31/1/2018
Credit points: 21/24
Attachment to a local business or government
Performance will be evaluated with a grade,
similar to other modules
Rotation to minimum of 2 different job functions
Undergo a training plan & activities to meet
specific learning outcomes
2Internship Learning Outcomes Upon successful completion of this module, the student would: 1. Demonstrate the application of knowledge and skill sets acquired from the course and workplace in the assigned job function/s 2. Solve real life challenges in the workplace by analysing work environment and conditions, and selecting appropriate skill sets acquired from the course 3. Articulate career options by considering opportunities in company, sector, industry, professional and educational advancement 3
Internship Learning Outcomes 4. Communicate and collaborate effectively and appropriately with different professionals in the work environment through written and oral means 5. Exhibit critical thinking and problem solving skills by analysing underlying issue/s to challenges 6. Demonstrate the ability to harness resources by analysing challenges and considering opportunities 4
Internship Learning Outcomes
7. Recommend ideas to improve work effectiveness
and efficiency by analysing challenges and
considering viable options
8. Demonstrate appreciation and respect for diverse
groups of professionals by engaging
harmoniously with different company stakeholders
9. Exhibit professional ethics by displaying
positive disposition during internship
5Importance of Internship
• COMPULSORY Core Module for all SBM final
year students ( 1 credit point for 1 week)
• Consequence of “Fail” grade means Repeat and
Delay in graduation
• May need to pay another semester fees
• Poor grade may affect employment opportunity
6Mentors
31/1/2018
• Industry Internship Mentor (IIM) – your workplace supervisor
• Guides and mentors you at the office especially on your work,
duties and responsibilities.
• Student Internship Mentor (SIM) – your lecturer
• Guides and mentors you on the internship in general, especially
your attitude, behaviour, posture ad expectations.
• Go to seek advice from them whenever you need.
7Assessment
Assessment Criteria % Students are assessed on the following areas:
Workplace Work Ethics and Professionalism (10%)
[assessed by Industry Professional Proficiency/ Quality of Work Outcomes (10%)
Internship Mentor] 40 Communication & Teamwork (10%)
Independent Learning Skills (10%)
Log Documentation Content (5%)
[assessed by School 10 Timeliness (5%)
Internship Mentor (SIM)]
Reflection Reflection to include key learning points, suggest areas of
[assessed by School 10 improvement , learning from work environment, insights on
Internship Mentor (SIM)] individual’s strengths, interests, values, personality, skills
and weaknesses.
Student ITP Report Structure & organisation of report (5%) Language (5%);
[assessed by School 20 Contents (5%), training description (5%), analysis of training
Internship Mentor (SIM)] (5%), recommendations for improvement (10%), conclusion
& reflection on career opportunities(5%).
Presentation Organisation (5%)
[assessed by School Presentation Skills (5%)
Internship Mentor (SIM)] 20 Ability to answer questions (10%)Workplace Rubric (40%)
FACTOR - RATINGS ACCORDING TO COMPETENCY
WORPKPLACE
40 marks / 40% AND PERFORMANCE LEVEL
0 to 4.9 5 to 5.9 6 to 6.9 7 to 7.9 8 to 10
Work Ethics & Puts in little efforts to Needs prompting to Completes tasks on Completes tasks on Takes full ownership of
Professionalism complete tasks. complete tasks on time and with the time and with the tasks assigned.
time. Little attempt to highest quality highest quality Completes tasks on time
(10 marks/10%) possible. possible.
strive for quality and strive to achieve
outcomes. outstanding outcomes.
Assess the individual’s
work ethics and
professionalism. Poor attitude. Needs Possesses positive Possesses excellent
reminder on manners Respectful and honest attitude, is respectful Possesses very attitude, is respectful and
and integrity. at all times though and honest at all positive attitude, is honest at all times.
attitude is negative at times. respectful and honest
times. at all times.
Poor attendance and Excellent attendance and
punctuality records. Satisfactory Good attendance punctuality records.
attendance and and punctuality Very good attendance
punctuality records. records. and punctuality
records.
Professional Possesses poor or no Possesses limited Possesses good Possesses very good Possesses excellent
Proficiency/ Quality technical knowledge technical knowledge to technical knowledge technical knowledge to technical knowledge to
of Work Outcomes and unable to complete tasks to complete tasks complete tasks complete tasks assigned.
complete tasks assigned. Delivers assigned. Delivers assigned. Delivers Delivers work of excellent
(10 marks/10%) assigned. Delivers work of satisfactory work of good quality. work of very good quality.
work of unacceptable quality. quality.
Assess the individual’s quality.
technical competence to
perform the assigned
tasks/work.
Communication & Poor communication Not very well- Usually clear and well Clear and well Articulate, well
Teamwork skills. Frequent understood, understood. Good understood. Very good understood and speaks
conflicts with people. occasionally team player and team player and works with confidence.
(10 marks/10%) encounters difficulties works well with well with people all the Excellent team player
in communicating people generally. time. and works well with
Assess the individual’s clearly and concisely. people all the time.
interpersonal, Does not work well with
communication skills and people occasionally.
ability to work with others
Independent Always waits to be Takes initiative Takes initiative only Takes initiative most of Independent learner, self-
Learning Skills told what to do next, occasionally, must be on routine matters, the time, and looks for starter, and looks for new
does not take instructed frequently, and looks for new new methods and methods and solutions all
(10 marks/10%) initiative to do things, and not proactive to try methods and solutions most of the the time.
no interest to try new new methods and solutions sometimes. time.
Assess the individual’s methods and solutions.
independent learning skills. solutions.
Total (Workplace) – 40 marks / 40%Log Documentation/Reflection Journal
Log Documentation/Reflection Journal
Scoresheet for Log Documentation/Reflection Journal
Log Documentation (10%)
RATINGS ACCORDING TO COMPETENCY
FACTOR – LOG
DOCUMENTATION AND PERFORMANCE LEVEL
10 marks / 10%
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Content Hardly any content if Some content Fairly detailed Detailed content Very detailed
any. Few words describing work content describing describing work content describing
(5 marks/5%)
describing work done done and work done and done and work done and
Assess the individual’s and observations of observations of observations of observations of observations of
ability to document log. people in the team. people in the people in the people in the team. people in the team.
team. team.
Timeliness Log is submitted less Log is submitted Log is submitted Log is submitted Log is submitted on
than 25% of the time 25% of the time 50% of the time 75% of the time on time (according to
(5 marks/5%) on time (according to on time on time time (according to timeline agreed
Assess the individual’s timeline agreed with (according to (according to timeline agreed with School
ability to submit log on a School Internship timeline agreed timeline agreed with School Internship Mentor)
timely manner. Mentor). with School with School Internship Mentor). all the time.
Internship Internship
Mentor). Mentor).
Total (Log Documentation*) – 10 marks / 10%
* Refer to sample of log/reflection journal on slides 17,18Reflection Rubric(10%)
RATINGS ACCORDING TO COMPETENCY
FACTOR –
REFLECTION AND PERFORMANCE LEVEL
10 marks / 10%
0 to 4.9 5 to 5.9 6 to 6.9 7 to 7.9 8 to 10
Reflection Hardly any coverage Average coverage of Good coverage Very good Exellent coverage of
of learning points, learning points, of learning points, coverage of learning points,
(10 marks/10%)
suggestions for suggestions for suggestions for learning points, suggestions for
Assess the areas of areas of areas of suggestions for areas of
individual’s ability improvement, improvement, improvement, areas of improvement,
to reflect on his learning from work learning from work learning from improvement, learning from work
internship environment and environment and work environment learning from work environment and
experience. insights on insights on and insights on environment and insights on
individual’s individual’s individual’s insights on individual’s
strengths, interests, strengths, interests, strengths, individual’s strengths, interests,
values, personality, values, personality, interests, values, strengths, interests, values, personality,
skills and skills and personality, skills values, personality, skills and
weaknesses. weaknesses. and weaknesses. skills and weaknesses.
weaknesses.
Total (Reflection*) – 10 marks / 10%
* Refer to sample of log/reflection journal on slides 17,18Student ITP Report (20%) – Instructions to students
Student ITP Report (20%) – Instructions to students
Student ITP Report (20%) – Instructions to students
Student ITP Report (20%)
FACTOR – RATINGS ACCORDING TO COMPETENCY
INTERNSHIP
REPORT AND PERFORMANCE LEVEL
50 marks / 20%
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Structure &
Organisation of the Report is Below average Acceptable Good organisation of Excellent
Report unorganised & no organisation of the organisation of the the report & logical organisation of the
logical coherence, report & poor logical report & logical coherence, with report & strong
(5 marks) with no headings, coherence, with coherence, with logical coherence,
most of the
table of contents, most of the some of the headings, table of with all the proper
paragraphing, headings, table of headings, table of contents, headings, table of
pagination in place, contents, contents, paragraphing, contents,
resulting in the paragraphing, paragraphing, pagination in place paragraphing,
report being unclear pagination not in pagination in place resulting in most of pagination in place
and very difficult to place, resulting in resulting in the the report being resulting in the
read. the report being report being fairly clear and easy to report being clear
somewhat unclear clear and easy to read. and easy to read.
and difficult to read. read.
Very poor Below average Average vocabulary Good vocabulary Excellent vocabulary
Language
vocabulary, vocabulary, and use of correct and use of correct and use of correct
(5 marks) sentence structure sentence structure business terms. business terms. business terms.
and grammar. and grammar need Average sentence Good sentence Excellent sentence
Incorrect use of to be improved. structure and structure and structure and
business terms, and Incorrect use of grammar used with grammar used with grammar used with
unacceptable some business some spelling very few spelling no spelling errors.
number of spelling terms. Many errors. errors.
errors. spelling errors.
Does not understand Poor Average Good Excellent
Content-Company the Company’s understanding of the understanding of the understanding of the understanding of the
Business/Industry nature of business, Company’s nature Company’s nature of Company’s nature of Company’s nature of
Overview unable to describe of business, its business, its business, its business, its
the organisational organisational organisational organisational organisational
(5 marks) structure, and the structure, and the structure, and the
structure, and the structure, and the
industry within which industry within which industry within which industry within which industry within which
it operates. it operates. it operates. it operates. it operates.Student ITP Report (20%)
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Training
Description Poor or no description of Makes minimal Makes some Good description of Concise and
the training. Very little or efforts to describe the efforts to describe the the training insightful description
(5 marks) no description of duties, training provided. training provided, areas of the training
received, areas like
responsibilities and key Duties, like duties & duties & received, areas like
contributions. responsibilities and responsibilities, and responsibilities, and duties &
key contributions key contributions key contributions are responsibilities, and
could be better highlighted to some covered. key contributions are
described. extent. very well covered.
Analysis of
Training Makes minimal Satisfactory efforts to Good efforts to analyse Very good analysis Excellent analysis of
Experience efforts or none at analyse the the of the the benefits gained,
all to analyse the benefits gained, benefits gained, benefits gained, challenges
(5 marks) benefits gained, challenges challenges challenges encountered, and
challenges encountered, and encountered, and encountered, and application of
encountered, and application of application of application of knowledge and skills
application of knowledge and skills knowledge and skills knowledge and skills during internship.
knowledge and skills during internship. during during internship.
during internship.
internship.
0 to 4.9 5 to 5.9 6 to 6.9 7 to 7.9 8 to 10
Recommended
Improvements No recommendation for One quality Two quality Three quality Four or more quality
improvements provided. recommendation that recommendations that recommendations recommendations that
(10 marks) is likely feasible, are likely feasible, that are likely are likely feasible,
implementable implementable feasible, implementable
and positively impact and positively impact implementable and positively impact
the organisation. the organisation. and positively impact the
the organisation. organisation.
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Conclusion and
Overall Summary No key learning points Makes minimal Makes some Good summary of Concise summary of
provided and lack of effort to describe key effort to describe key learning points key learning points
(5 marks) conclusion/ summary to learning points and learning points and and conclusion to and excellent
internship experience. poor conclusion to conclusion to internship internship conclusion to
internship experience. experience internship experience.
experience. provided.Student ITP Report (20%)
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Annex 1 -Education Makes no efforts to Makes minimal Makes some efforts Good description Excellent and
Career Guidance describe 3 jobs efforts to describe 3 to describe 3 jobs of the 3 jobs insightful
(ECG) within the business jobs within the within the business within the description of 3 jobs
or industry sector business or industry or industry sector business or within the business
(5 marks) that the Company sector that the that the Company industry sector or industry sector
operates, only job Company operates, operates. that the Company that the Company
listings are provided only listing of the 3 Explanation of operates. operates. Detailed
with no other jobs are provided personal Explanation of explanation of
details, or no ECG with little characteristics that personal personal
provided at all. explanation of enable the intern to characteristics characteristics that
personal be suited/not suited that enable the enable the intern to
characteristics, and for the jobs; and intern to be be suited/not suited
training/skills description of the suited/not suited for the jobs; and
required. training and skills for the jobs; and detailed description
required to perform description of the of the training and
the jobs could be training and skills skills required to
improved. required to perform the jobs
perform the jobs provided.
provided.
Annex 2 – Makes no efforts to Makes minimal Makes some efforts Good description Excellent and
Portfolio describe the 2 skills efforts to describe to describe the 2 of the 2 skills insightful
acquired/ the 2 skills skills acquired/ acquired/ description of 2
(5 marks) developed through acquired/ developed through developed skills acquired or
projects/tasks developed through projects/tasks through developed through
during internship. projects/tasks during internship. projects/tasks projects/tasks
No sample during internship. Sample evidence of during internship. during internship.
evidence of skills Sample evidence of the two skills Sample evidence Detailed sample
acquired/ just one skill acquired/ of the two skills evidence of the two
developed acquired/ developed acquired/ skills acquired/
submitted. developed submitted. developed developed
submitted. submitted. provided.Student Presentation (20%)
31/1/2018
• Scope of internship work
• Learning points
• Your insights:
• Help in deciding future plans eg studies and
/ or career?
• Which industry?
• Your strengths?
• Any role model in company?
• What excites you in your internship? 22Rubric & Scoresheet for Grading Student Presentation (20%)
Rubric & Scoresheet for Presentation (20%)
FACTOR - RATINGS ACCORDING TO COMPETENCY
PRESENTATION
20 marks / 20% AND PERFORMANCE LEVEL
0 to 2.4 2.5 to 2.9 3.0 to 3.4 3.5 to 3.9 4 to 5
Organisation Presentation Presentation is Presentation is Presentation is very Presentation is
content is somewhat organised and organised and excellently organised,
(5 marks/5%) unorganised and organised with structured. structured. Audience and structured.
Assess the unstructured. It is some structure. Audience is able is able to pick up key Audience remembers
individual’s impossible to Some efforts are to pick up some messages. the key messages even
organisation of follow the needed to follow key messages. after the presentation.
presentation content presentation. the presentation. Good time management
in terms of content
management.
Very poor eye Poor eye contact, Good eye contact, Very good eye Excellent eye contact,
contact, body body language and body language contact, body body language and
Presentation Skills
language and voice projection and voice language and voice voice projection.
(5 marks/5%) voice projection. Presenter’s projection. projection. Presenter Presenter is well-
Presenter’s appearance and/or Presenter is is well-groomed, groomed, very
Assess the appearance and/or gestures distract the groomed, shows enthusiastic, speaks enthusiastic, speaks
individual’s ability to gestures audience from the enthusiasm, with confidence and with conviction and
present disengage the presentation. speaks with some very engaging. totally engages the
audience from the confidence and audience.
presentation. engaging.
0 to 4.9 5 to 5.9 6 to 6.9 7 to 7.9 8 to 10
Ability to answer
questions
Able to answer a Able to answer all Able to answer all Able to answer all Able to answer all
(10 marks/10%) few questions, questions, questions with questions with questions with clarity
however, quality of however, quality of some clarity and clarity and provide and provide very good
Assess the
individual’s ability to answers is poor. answers is just provide some good insights to the insights to the
answer question satisfactory. insights to the audience. audience.
audience.
Total (Presentation) – 20 marks / 20%EIP Report (20% )
31/1/2018
Internship Report (1,500 to 1,800 words)
• Brief overview of company
• Brief description of duties and responsibilities
• Details of special projects / assignments
• Analysis of training experience
• Recommendations for improvement
• Conclusion and overall summary
Annex 1 (200 words): education & career opportunities
Annex 2 (200 words): portfolio (job-related skills acquired)
IMPORTANT
Marks will be deducted for late submission of the ITP report. 25EIP info: in Blackboard (BM0150)
31/1/2018
Access the following important documents in BB
or the ITP portal:
• Internship Learning Outcomes and Instructions
EIP – compulsory reading
• Leave of Absence Form
• Print and update absence info
• Student’s Undertaking
• Print and sign, and return to your SIM
• Monthly Report ITP – eLogbook. Submit in BB. 26Student eLogbook: monthly reports
31/1/2018
• Description of your duties, tasks or projects assigned
• Problems encountered and solutions, if any.
• Identify the diverse range of people that you worked and
your interactions with them
• Total hours per week should be number of hours required to
work at the office eg 44 hrs per week
• Not “bullets”
To send to your IIM (Industry Internship Mentor ) monthly
for review and comments, then send to your SIM.
Download at student ITP portal. Will be in Blackboard
later (your SIM will inform you later).
27Grades
31/1/2018
Marks Grade Remarks
(%) Awarded
80 & Student’s performance way exceeds requirements, has an
above A exemplary work attitude & is clearly outstanding
Student’s performance fully meets requirements and sometimes
70-79 B exceeds expected results. Has a good work attitude.
Student’s performance meets almost all requirements, but there
60-69 C are areas for improvement. Has a good work attitude.
Student’s performance just meets minimum requirements, but
50-59 may require coaching, guidance and directions. Overall willing
D to learn.
Student’s performance fails to meet minimum requirements,
Below F has a poor attitude and is clearly not acceptable. Student is 28
50 deemed to have sat & failed ITP.Resources for interns
31/1/2018
• Resources to help during internship
• Available to students in Student ITP portal
29Failing EIP
You fail EIP if:
• Overall score is less than 50 marks
• Company terminates your internship
• SBM withdraws your internship
Consequences:
• Receives “Fail” grade / appears in transcript
• Repeat ITP module
• Pay tuition fees for another semester
• Delay in graduation
30
31/1/2018Termination cases: some examples
31/1/2018
• Falsify company data
• Absent without valid reasons (“MIA”)
• Overall poor work attitude and performance
• Insubordination
• Not punctual for work
• Discusses company on social media
31EIP Allowance
31/1/2018
• Allowance – not salary
• Determined and paid by EITP Company
• Varies from company to company and industry to
industry
32Insurance
31/1/2018
• NYP student insurance schemes:
• Work Injury Compensation (WIC)
• Group Personal Accident Insurance (GPA)
• Group Hospitalisation and Surgical Insurance (GHSI)
• Info in NYP website and in Blackboard (look inside your
module folder).
• Inform your parents / guardians / next-of-kin of insurance
provided by NYP.
• Contact your SIM immediately if you are injured at the
workplace and/or if you need to make insurance claims.
33Attitude, Behaviour, Expectations
Annual Leave maximum 3 days (subject to company’s policy)
MC: Inform your IIM and SIM by phone and SMS in the
morning if you are sick.
• MC must be submitted to IIM and a photocopy for SIM.
Overtime work (not just staying beyond working hours on your
own)
Overtime pay - determined by company policy
Many companies give time off instead
35
31/1/2018Attitude, Behaviour, Expectations
• Company info – check out the company website and location
in advance.
• Punctuality – very important
• Dress code – follow company’s dress code, including their
“dress down” days.
• Medical problems (e.g. asthma etc) - highlight their
condition to the school as soon as possible. Medical report /
support from your doctor is required.
• Frequent and long MCs – If you need to be on long MCs of
more than 2 days, please inform your SIM. May affect your
grades.
• Forging of MCs – Act of dishonesty. Student will be subjected to
disciplinary action and terminated from ITP immediately.
36
31/1/2018Attitude, Behaviour, Expectations
• Keep to company’s office hours, lunch hours, tea
breaks etc.
• No online chatting / sms during working hours.
• No uploading of photos or videos online about the
company or your work environment.
• No social media on company or your work there.
• If you have any problems during your ITP, consult
your SIM.
37
31/1/2018Workplace environment
• Workplace diversity: respect for people of other races,
religions, cultures, etc
31/1/2018
Ethical issues: lying, dishonesty
Sexual harassment: sexual advances / favours
• verbal abuse: unkind, rude, vulgar words
Inform your SIM immediately.
Be careful of:
• Accepting rides/gifts from staff (esp alone)
• Going out with staff after office hours (esp alone)
• Giving blog accounts or accepting FaceBook invitations 38ITP assignment list
Week beginning 19 Feb 2018 - check EITP
31/1/2018
company assignment
• You must contact your SIM assigned for a personal
briefing.
• Find out more about the company (web site), check
their location so you will not be late on the first day
of reporting.
39URL – student url
31/1/2018
Web site address: https://mysbm.nyp.edu.sg/itp/
user name: NYP admission number
password: NYP admission number + last 4 characters of NRIC
• for Singapore NRIC, the last 4 characters include the last
alphabet.
• if student is using e.g. Malaysian ID, the last 4 numbers
URL - information of allocated ITP company / SIM
URL - submission of feedback
40
Download eLogbook here.After EIP ends on Friday 17 Aug 2018:
•By 20 Aug 2018, noon:
• Submit ITP report to your SIM (with MCs and
other relevant documents)
31/1/2018
• Marks will be deducted for late submission.
• Complete the COMPULSORY e-student feedback
on ITP company and your SIM at the ITP
website.
Look for “ITP Student feedback” icon
User Name : NYP Adm No.
Password : NRIC No. (full NRIC No in caps)
41Person to Contact
If in doubt, please contact:
• Your assigned School Internship Mentor - an SBM
lecturer
• Your Course Manager
• ITP Module Coordinator:
Mr Raymond Wong, Room C214
E-Mail: raymond_wong@nyp.edu.sg / DID: 6550-1097
42
31/1/201831/1/2018
All the best in your internship.
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