EQC Refresher September 17, 2013

eQC Refresher

September 17, 2013

Agenda

 Getting started – installing & using the signature pad plugin.
 New Screen changes
    Changes to the buttons
    Changes to the layout of the QC Schedule screen
    Changes to the layout of the APH Production Entry Screen (formally
      called APH Review Form)
 Off-line Form Manager
 2014 availability & ability to complete inspections by Practice/Type for
  applicable crops.
 Help & Tutorials page - troubleshooting
 Other enhancements made in the recent months
 Questions??

Getting started –installing and
      using the signature pad plugin
 The Topaz Signature Pad can now be used with a browser plugin instead of
  with the Java Applet.
    – This should prevent the issue where the signature pad could not be used because the
      browser was turning off java due to security issues.
 For the best performance when using the Topaz Signature Pad, it is
  recommended that you use the Topaz Signature Pad Plugin instead of the
  Topaz Signature Pad Applet.
 Instructions for installing the Topaz Signature Pad Plugin can be found by
  visiting the following link: http://www.rainhail.com/signature-applet-
  files/signature-pad-3.0/plugin.html
                                                               eQC Topaz Signature
                                                                 Pad Plug-In.mp4

 You should not have to shut down your computer and plug in the
  signature pad to be able to use it.
 For best results: use Chrome, Firefox or IE version 10!! Earlier versions of
  IE do not support the plugin.

Questions?

eQC New Screen Changes
Text has been added to all of the buttons in eQC.

Before:

After:

eQC New Screen Changes (cont.)
The QC Schedule Screen layout has been enhanced to allow you to view more
QC’s on the screen and lessen the need to scroll up and down.

Before:

After:

eQC New Screen Changes (cont.)
 APH Production Entry Screen - Demo
   – Streamlined and re-arranged table.

   – Load records can be added quickly.

   – Ability to delete multiple weight tickets
   – Ability to delete yields from established commingled group.

eQC New Screen Changes (cont.)
 APH Production Entry Screen - Demo
   – Determined Acres can be added quickly.

   – Add last weight ticket, total weight ticket information

   – New color legend

Questions?

Off-line Form Manager
 Tool that allows you to download forms to your local computer, so
  you can complete them without having internet connectivity.
    – Very similar to downloading claims in eAdjuster!

 The data entered on the downloaded forms is not received back at
  Rain & Hail servers until you upload the data (again, just like
  eAdjuster).

 Think of this like checking out a book at the library
    – Step 1: check out the book (eQC: download the form)
    – Step 2: make notes in the book that nobody but you have the ability to
      see (eQC: complete the form off-line & have insured sign forms)
    – Step 3: return the book and now the next person to check out the
      book sees your notes (eQC: upload the completed forms and
      supporting documents).

On-line vs. Off-line - illustration

Off-line Form Manager (cont.)
 The data entered while using the Off-Line
  form manager is stored in your computer’s
  local memory or cache.

 Very Important: If you clear your cookies, or
  clear your cache you are wiping out your eQC
  off-line form data!!

Off-line Form Manager troublemakers:
 Refer to the Temporary Internet Files Information for tips on how to keep
  Off-line form data when cleaning up temp files.

 CCleaner – there are ways to use CCleaner
  (and other processes like it) and still keep
  your eQC Off-line form manager data.
  Instructions can be found on the page
  mentioned above.

Don’t let the Cookie Monster get you!!

 If you don’t want the Cookie Monster to eat your data, but you need to clear
  your cookies just make sure to upload your forms back into eQC Processing for
  safe keeping. You can re-download them after you’ve cleared your cookies and
  continue working. This is a great way to back up your work.

Off-Line Form Manager - Demo

Questions?

2014 is now available!

 Beginning in 2014, Inspections may be created by Practice or
  Type for certain crops if they qualify:
   – Example: California Grapes, Nursery, etc.

Help and Trouble Shooting
 This page is updated frequently, so it is a good idea
  to check to see if your question has been answered
  in the page already before calling your Claim
  Supervisor or Division Office.

 Topaz Signature pad plugin instructions have been
  added to the Help & Tutorials page.
 A recording has been created to guide you through
  the install process as well.

Recent Enhancements
 Over the last six months we have added the following enhancements. This
 is just a reminder of what we have changed recently.

Release     Highlights of the Release                                                                   Release
Date                                                                                                    message URL
 3/4/2013   • Additional validation when signing forms.
            • Sugar Beet Production Wizard on the APH Review
            • Miscellaneous enhancements to the RH-5084 Florida Citrus Inspection form.
 3/7/2013   •   Added virus scanning to uploaded supporting documents.

4/15/2013   •   APH Production Wizard summary tables now sortable
            •   APH Review form is now searchable by Yield or Unit
            •   APH Bin Measurements now default to Round bin type
            •   RMA due date is now set as soon as insured signs the form.
4/25/2013   •   Updated NCIS-M 111 Small Grains Appraisal Worksheet to new version
 5/1/2013   •   The RH-5058 Nursery Inspection Report form replaced by NCIS-781 form.
            •   The Supporting Documents page no longer shows a Content Retrieval error when trying
                to view documents for TPER reviews.
 5/8/2013   •   Yields marked as Inactive in eProcessing will no longer be pulled in when Inspections
                are created.
            •   An instruction page will now attach to 2013 Inspection Reviews as a Supporting
                Document for Nursery Underwriting Inspections Reports.

Recent Enhancements (cont.)
Release      Highlights of the Release                                              Release message URL
Date
 5/23/2013   •   Support for uploading multiple Supporting docs at once in IE 10.
             •   Updated wording on 2013 Express Claim Review to reflect new
                 tolerances

 6/28/2013   •   The Topaz Signature Pad can now be used with a browser plugin      http://www.rainhail.com/signature-
                 instead of with the Java Applet.                                   applet-files/signature-pad-
                                                                                    3.0/plugin.html
 7/1//2013   •   Several user interface enhancements                                http://www.rainhail.com/extdocs/annou
             •   Several validation enhancements                                    nce/eQC/2013/1.0.3469.html

 8/21/2013   •   Off-line form manager: Important information about cookies         http://www.rainhail.com/extdocs/annou
             •   Off-line form manager: changed “Unload Form” to “Discard           nce/eQC/2013/1.0.3577.html
                 Form”.
             •   Several changes to APH Production Entry.
             •   Inspections reviews created by Type/Practice
             •   High Risk Alternative Coverage Endorsement crops now
                 displayed as “HR-ACE”.

Questions?
• Thank you for your time!!