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Clinical Nurse SpecialistA Copyright © 2021
                                                                                                     Wolters Kluwer Health, Inc. All rights reserved.

               Feature Article

Can You Escape Sepsis? Using a Healthcare
Escape Room as an Innovative Approach to
Nursing Education
       Adrian P. Dacanay, MSN, RN n Julia Sibrian, MSN, RN, PCCN-K n Colleen Wyllie, MSN, RN, CCRN n
       Elizabeth Sorrentino, BSN, RN n Ghada Dunbar, DNP, RN, MHA, NEA-BC, CENP, CNML

Purpose/Objectives:                                                         in the feedback and overwhelmingly positive responses received
The purpose of this article is to provide the clinical nurse specialist     from participants. The successes of the sepsis escape room have
with an interactive, creative, and fun approach using an escape             presented opportunities to continue supporting progressive, fun,
room to increase the retention and application of knowledge                 and evidence-based learning environments and positively impact
about caring for patients with sepsis and improve patient care              both nursing education and patient care outcomes.
outcomes.                                                                   KEY WORDS:
Description of the Project:                                                 adult learning principles, best practices, clinical excellence,
This project involved the design of a healthcare-based escape               escape room, innovation, learner engagement, nursing
room, where clinical nurses and interprofessional learners                  education, nursing retention, nursing satisfaction, patient
engaged in a series of puzzles and problem-solving experiences to           care outcomes, sepsis
apply clinical judgment and critical thinking about patient care.
Theory and Frameworks:

                                                                            T
Knowles' theory of adult learning guided the development of this                    he importance of ongoing and continuous educa-
gamified learning.                                                                  tion in healthcare is critical to ensure the delivery
Outcome:                                                                            of safe, effective, efficient, and high-quality patient
The clinical nurse specialist was critical to the success of the escape     care. To meet the ever-changing healthcare demands, hos-
room. The escape room created an innovative learning                        pitals and healthcare organizations must design education
environment, expanding opportunities to engage staff and                    using multiple learning modalities to keep clinicians at all
promote high-quality care for best patient outcomes.                        levels up to date on clinical advances supporting improved
Conclusion:                                                                 patient care outcomes.1 Clinical nurse specialists (CNS)
The benefits of incorporating adult learning principles with                play an important role as facilitator of learning in clinical
gamification-based education as a teaching strategy are evident             settings.2 Clinical nurse specialists collaborate with the
                                                                            healthcare team to ensure the inclusion of adult learning
                                                                            principles to best meet the learners' needs. This article will
Author Affiliations: Nurse Educator–Critical Care (Mr Dacanay) and Di-      discuss the implementation of an escape room to direct
rector of Education (Ms Wyllie), Professional Development & Education
Department, and Charge Nurse, Step-Down Unit (Ms Sorrentino), Kaiser        learning in an interactive, creative, and fun approach. An
Permanente South Bay Medical Center, Harbor City, California; and Re-       escape room is a team-based game where learners work to-
gional Professional Development and Education Consultant (Ms Sibrian)       gether to locate clues and solve puzzles within a specified
and SCAL Regional Director (Dr Dunbar), Kaiser Permanente Southern
California Patient Care Services, Regional Nursing Professional Develop-    timeframe. A healthcare-based escape room uses this con-
ment and Education Program, Kaiser Permanente, Southern California Re-      cept with the intent to improve clinical knowledge using
gion, Pasadena.                                                             evidence-based practice and to provide opportunities to de-
The authors report no conflicts of interest.                                liver educational excellence for all levels of clinical nurses.
Correspondence: Julia Sibrian, MSN, RN, PCCN-K, Kaiser Permanente           This healthcare organization was faced with opportunities
Southern California Patient Care Services, Regional Nursing Professional
Development and Education Program, Kaiser Permanente, 393 E                 to improve sepsis outcomes in the clinical setting. Recogni-
Walnut Street, Pasadena, CA 91188 (julia.sibrian@kp.org).                   tion of sepsis was an identified opportunity on the adult in-
DOI: 10.1097/NUR.0000000000000578                                           patient medical surgical, telemetry, step-down, and critical

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Feature Article

care units owing to the challenge of clinical nurses recog-         sepsis to enhance critical thinking, teamwork, and clinical
nizing sepsis as assessed by the delayed recognition of             decision making in the delivery of exceptional nursing care
sepsis for patient who met sepsis criteria. An assessment           for patients with sepsis.
revealed the need for further education on the topics of                In addition to the clinical focus of the escape room, the
early identification of sepsis and catheter-associated uri-         TeamSTEPPS approach was included to improve collabo-
nary tract infection (CAUTI) prevention. The CNS, in part-          ration, communication, and performance within the
nership with the professional development and education             healthcare system.9 Team failure is one of the most com-
department, used an innovative evidence-based approach              mon causes of unexpected outcomes for patients in the
to educate frontline nursing staff on sepsis through the de-        acute care setting.9 TeamSTEPPS is an evidenced-based
velopment of an escape room. This offers an interactive,            approach to providing healthcare teams with strategies
thought-provoking, and hands-on learning experience.                and tools to enhance patient safety.9 TeamSTEPPS compo-
                                                                    nents were a mandatory element of the escape room learn-
BACKGROUND                                                          ing objectives as well as an integral piece to each puzzle,
Meaningful education of nurses is imperative to support             supporting patient safety through collaborative team dy-
nursing practice excellence in alignment with Magnet stan-          namics, structured communication, effective leadership,
dards and empower nurses in the delivery of high-quality            and mutual trust.9
care in accordance with evidence-based practice.3 An op-
portunity to challenge traditional classroom lecture-based          METHOD
learning and align with adult learning principles of engag-         The development of the sepsis escape room required a
ing learners supported the development of meaningful                systematic and organized approach. This approach in-
education. Gamification offers a promising approach to              cluded the formation of a multidisciplinary core planning
education by incorporating active learning.1 Active learn-          team. Based on available literature, establishment of logis-
ing has been shown to increase knowledge retention and              tics, development and design of the escape room, and
application in practice.4 Gaming in education incorporates          multiple practice sessions and revisions prior to the imple-
problem-based learning, a tenet of adult learning princi-           mentation with the clinical nurses.
ples, and can further stimulate critical thinking while pro-
moting teamwork and collaboration.5 In accordance with              Multidisciplinary Team
Knowles Theory of Adult Learning, the escape room was               A multidisciplinary team is fundamental to the creative de-
identified as a gamified approach to promote nursing criti-         velopment of an escape room to span across all levels of
cal thinking in the care of complex patients and engage             nursing. The Director and Assistant Director of Education,
nurses in active learning.6                                         as team leads, initiated the vision and open collaboration
    A healthcare escape room gamifies learning experience           for this endeavor. The critical care and maternal-child
by challenging participants to apply clinical knowledge to          health educators advanced the delivery of the escape room
solve puzzles and clues within a given scenario to “escape.”        through facilitation of innovative adult learning principles
Increased retention of knowledge and subsequent applica-            and development of key learning objectives. The team also
tion of the retained information translates into improved           engaged the sepsis coordinator and adult CNS to advise on
quality outcomes, particularly within the healthcare field.7        sepsis-related content and quality improvement expertise.
This was evident at 1 medical center, who used a healthcare         The CNS, as part of the multidisciplinary team, has a
escape room to address specific quality improvement met-            dynamic role in incorporating essential clinical content in
rics related to sepsis outcomes and provide a new learning          a gamified approach. With critical care being a key setting,
experience for clinical nurses at all levels.                       the manager of the intensive care unit (ICU) and
    The purpose of this quality improvement project was to          step-down unit (SDU) was also essential to the team. In
use an escape room modality to increase the retention and           alignment with the andragogical model of adult learning,
application of knowledge about caring for patients with             3 frontline clinical nurses in the SDU and ICU brought an
sepsis and improve patient care outcomes for the provision          important perspective on the sepsis workflow in nursing
of safe and quality care. This project involved the design of       care.6 Involving learners in educational design aligns with
a healthcare-based escape room with a focus on sepsis and           Knowles Theory of Adult Learning to support meaningful
CAUTI prevention, where clinical nurses and interprofes-            education.6 The design and development team also in-
sional learners engaged in a series of puzzles and                  cluded the regional partners in professional development
problem-solving experiences to apply clinical judgment              and education.
and critical thinking about patient care.8 By combining                Leadership engagement and support were vital to the
these topics in a meaningful approach, the aim was to in-           success of the escape room. Administrative leadership
crease knowledge and facilitate application of clinical             gave their full support behind the project, providing the
knowledge in the scenario of caring for a patient with              team with the time and budget necessary to organize and

66      www.cns-journal.com                                                                                        March/April 2021

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execute the escape room. The critical care intensivist and           stations. In addition, expired versions of specific medical
hospitalist supported the project as sepsis subject matter           supplies supplemented each puzzle design. An inventory
experts and as key partners in developing the concepts               of supplies list was kept, helping the team quickly identify
for the escape room. The diverse experiences and profes-             the location of supplies when needed. In determining a lo-
sional expertise among the group established a solid foun-           cation to execute the escape room, it was important to
dation for the development and implementation of the                 identify in situ space that was not used for patient care
escape room.                                                         and could house the escape room and materials for an ex-
                                                                     tended period.
Review of Literature
The current available evidence guided the innovative and             Development and Design Process
creative development process. The team synthesized the               Following logistical considerations, the development and
evidence and examined available baseline knowledge for               design of the escape room proved to be a creative and en-
the escape room design. Several sources of scholarly data-           joyable process. The CNS elaborated on the design of the
bases were used, including but not limited to the Kaiser             escape room using expertise to coach through the full de-
Permanente online database library, California State Uni-            velopment. It was helpful to identify the primary education
versity, Fullerton's electronic databases (CINAHL Plus with          objectives as a focus for puzzles or stations related to the
Full Text, ScienceDirect, etc), and PubMed. The search terms         specific content areas. The specific areas of focus for the
that yielded the most results were “escape room,” “sepsis pre-       sepsis escape room were identified as pathophysiology
vention and treatment,” “CAUTI,” and “adult learning princi-         of sepsis, signs and symptoms of sepsis (assessment), early
ples.” Other search terms were cross-referenced with these           goal-directed therapy (EGDT), and interventions for sep-
specific terms as well, and the team used the Kaiser                 sis. TeamSTEPPS was identified as the foundation for this
Permanente Librarian service to narrow down results.                 educational approach to enculturate the principles of
There was an abundance of articles on escape rooms                   teamwork and collaboration, which has shown to posi-
and escape room development; however, a limited                      tively impact quality patient care outcomes.9 TeamSTEPPS
amount of information was available specifically on medi-            principles support the development of high-performing in-
cal or healthcare-based escape rooms. The few healthcare             terprofessional healthcare teams.11 Each puzzle incorpo-
escape rooms found in the literature focused on teaching             rated a TeamSTEPPS component the learners must
nursing students or new graduate nurses; there was scarce            master before moving on to the next stage of the escape
information on the use of escape rooms in the education of           room. The multidisciplinary team used a “divide and con-
experienced nursing staff. There were, however, several              quer” approach for puzzle design. The team divided into
guidebooks for educational escape rooms published that               subgroups and concentrated on 1 education objective.
served as a starting point for the journey in developing a           Each education objective encompassed a station with a se-
sepsis-focused escape room for experienced nurses.                   ries of interrelated puzzles to engage learners. Each sub-
                                                                     group focused on the development of 1 station with
Logistics                                                            dissemination and feedback from the larger group. Each
The guidebook model chosen to support this escape room               station in the escape room built on the previous one, pro-
design was from the University of Kansas Health System.10            viding the team with new information to use to progress
Using this model as a template, the team had a structure             forward into the next station. Clear guidelines were devel-
from which to grow sepsis-specific puzzles and storylines.           oped for the escape room, to instruct participants in their
Experiences in community escape rooms offered a perspec-             roles and expectations of the escape room. These guide-
tive on room design, puzzle options, skill stations, and transi-     lines were distributed to the nurses before participating in
tions between puzzles. Notably, although each community              the escape room along with a preeducation packet and
escape room design was unique, each engaged their audi-              were reiterated before the start of each session. Finally, a
ence with a background storyline that continued throughout           debriefing template helped to ensure that key learning ob-
as a frame of reference for the experience. These examples           jectives were met, all learner questions could be answered
and experiences supported the structure for a clinical               appropriately, and feedback could be captured upon com-
storyline throughout 4 stations with unique sepsis-related           pletion of the escape room.
puzzles to create the healthcare-based escape room. A con-               A crucial aspect of escape room development was bi-
sistent diagram of escape room helped ensure consistency             weekly planning meetings in preparation for implementa-
across each escape room session (Figure 1).                          tion. During these meetings, each subgroup would share
    The next steps were to define a budget as well as a loca-        progress, receive feedback, and evaluate each station puz-
tion for the escape room. A budget identified at the con-            zle design. This sharing facilitated collaboration between
ception of the development supported the cost-efficient              group members, promoted creative ideas, and opened
effort of all supplies purchased to enhance the puzzle               new perspectives among the diverse interdisciplinary

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FIGURE 1. Escape room diagram.

roles. This also sparked the development of a “leader board”        adult inpatient settings. By incorporating the escape room
for fastest team escape, which added an element of social           into an annual skills blitz, the educators were able to ex-
competition to deter learners from sharing escape room–             tend to the entire adult inpatient nursing staff. The leader-
specific information with colleagues before participating.          board, posted outside the escape room for the staff to
    Before implementation, several trials were scheduled            view, did indeed promote friendly competition among
where nursing leaders participated in the escape room to            staff for fastest escape room completion and facilitated
allow the facilitators to observe the overall flow, assess          learner eagerness to participate. The leaderboard com-
the level of complexity of puzzles, establish transitions be-       pelled learners to maintain confidentiality with the details
tween the stations, and evaluate the educational value of           of the escape room, which promoted critical thinking from
each station. Real-time feedback was collected from each            all participants. Ninety-five percent of adult inpatient front-
trial and incorporated into subsequent stations, puzzles,           line nursing staff participated in the escape room, with
or escape room mechanics.                                           100% of teams successfully escaping. The average time to
                                                                    complete the escape room was 42 minutes, with the fastest
RESULTS                                                             team completing it in 27 minutes 5 seconds.
The escape room was initially implemented in the SDU                    The gamified approach of the escape room showed im-
and ICU settings, with the intention to spread to the other         provement in retention and application of knowledge

68      www.cns-journal.com                                                                                          March/April 2021

                                  Copyright © 2021 Wolters Kluwer Health, Inc. All rights reserved.
about caring for patients and patient care outcomes related          and used everything I was taught the day before”; “What a
to CAUTI and sepsis. There was a significant reduction in            fun way to learn”; “One of my patients presented the
the average incidents of CAUTI from 6 months before                  EXACT same way that the escape room patient did. I was
and 6 months after the escape room (Figure 2). Following             able to get the cultures, antibiotics and fluids to her on
the escape room, there was an increased percentage of                time”; and “I am so happy that I was in a team, I could
nurses able to identify patients who met SIRS criteria early         not have done this without them.”
and initiate lactic acid blood draw as well as EGDT within
the SEP-1 CMS timeframe (see Figure 3).                              LEARNINGS, SUCCESSES, CHALLENGES,
                                                                     OPPORTUNITIES
EVALUATION                                                           Creating an escape room was a fun and innovative way to
The escape room, despite its unique nature, borrowed                 implement educational programs that also achieved sev-
concepts from traditional simulation methodology, includ-            eral learning objectives. The escape room featured specific
ing the establishment of learning objectives, use of a sce-          puzzles and problems requiring participants to critically
nario to encourage critically thinking, and debriefing at            think and synthesize their nursing knowledge on sepsis,
the conclusion of the escape room. Debriefing allows                 with dedicated time for debriefing. Teamwork and leader-
learners to discuss thoughts and experiences they learned            ship were 2 qualities demonstrated by participants at all
from the scenario and identify how to apply their learnings          levels of clinical experience. The escape room helped rein-
in real-life situations.12 Debriefing was an integral part of        force TeamSTEPPS concepts, such as using SBAR (situa-
the learning process to reinforce learning objectives, dis-          tion, background, assessment, recommendation), used
cuss what went well during the experience, recognize                 clues to encourage critical thinking and assessments, and
areas of opportunity and knowledge gaps, and identify                provided opportunities for the learner to analyze and syn-
how to apply concepts into clinical practice. The debriefing         thesize evidence presented to them. The development
sessions were lively and interactive, with all participants shar-    team used concepts of simulation methodology as well as
ing their learnings and asking clarifying questions. Through         application of overarching dynamics of experiential learn-
the debriefing sessions, the team collected real-time staff          ing and instituted those components into each puzzle sta-
feedback and testimonials to evaluate the escape room.               tion. The escape room created an innovative learning
These qualitative data were incorporated into the escape             environment, expanding options for unique educational
room and contributed to the overall success of the pro-              opportunities to engage staff and promote high-quality
gram. In addition, comments and feedback from partici-               nursing care for best patient care outcomes.
pants were collected during leadership rounding on the
units. Some participant comments and feedback included               Challenges
“It was so great that I got to apply my knowledge from sep-          As with any major project, the development of the sepsis
sis escape room the next day at work. I had a sepsis patient         escape room had its own challenges. The CNS helped
                                                                     the team to navigate through many of these challenges. Ac-
                                                                     commodating schedules of people across multiple disci-
                                                                     plines to meet consistently during the planning stages
                                                                     proved to be difficult even with the use of online meetings.
                                                                     Preeducation material, in the form of a 2-page information
                                                                     packet, was distributed to participants before attending.
                                                                     However, the learners did not consistently access or re-
                                                                     view this material before participation.
                                                                         Another challenge was the amount of resources re-
                                                                     quired to run an escape room. Initially, the escape room
                                                                     needed several facilitators: one to control the high-fidelity
                                                                     simulation mannequin and reset the room after each ses-
                                                                     sion, one to manage the room flow, provide hints, and de-
                                                                     brief with participants, and one to function as the
                                                                     embedded participant. Fortunately, the team was able to
                                                                     reduce the amount of people needed each time during
                                                                     the first month of running it. The use of a high-fidelity man-
                                                                     nequin was not necessary because its interactive function-
                                                                     ality was not required for the escape room; thus, the team
FIGURE 2. Average CAUTI incidents 6 months pre– and                  switched to a regular mannequin. The team also realized
post–escape room.                                                    that the embedded participant and the facilitator could

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FIGURE 3. Lactic acid blood draw within the SEP-1 CMS timeframe 5 months before and 3 months after escape room education.

reset the stations as the participants completed them to re-       the entire process worked for the escape room concept.
duce the amount of time needed to reset the entire room at         The stations and the individual puzzles within each one
the end. Eventually, 2 facilitators were enough to run the         needed to teach a specific concept of sepsis care, and each
escape room, reset the stations, and debrief at the end.           also had to establish foundation for the next puzzle. The
On certain days, there was only 1 facilitator available to         content had to make sense to the nurses clinically so they
run the entire escape room because of conflicting sched-           could use that clinical knowledge to solve the puzzles.
ules. Although it was not impossible to run the escape
room with 1 person, it was a challenge to do everything            Opportunities
and stay on track with time.                                       There were several opportunities for improvement identi-
   Another significant challenge was the development of            fied during the process. One was the need to dedicate
the escape room itself. The point of the escape room was           more time on the preeducation aspect of the escape room.
not to work through a clinical simulation; it was geared to-       This would have ensured that learners had the tools they
ward applying clinical know-how toward solving a puzzle.           needed to be successful in the escape room and potentially
Aside from the University of Kansas Health System's guide-         increased knowledge retention. Although the preeducation
book, the team did not have previous experience or re-             packet was widely distributed to the adult inpatient care
sources in the creation of an escape room. The team had            nurses, reinforcement of the written material would have
to pay special attention during the planning and creation          been helpful, especially for the nursing units outside the crit-
to avoid making this into a simulation. In addition, it was        ical care level. This became clear when learners from less
challenging to embed the educational content into each             acute departments outside critical care had difficulty navi-
puzzle in a way that facilitated both achieving the educa-         gating the escape room and retaining the material presented
tional objective and linking one puzzle to the next so that        on EGDT for the sepsis patient, as this was their first

70     www.cns-journal.com                                                                                           March/April 2021

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exposure to the topic. The rounding and discussion with             education that provides the learner evidenced-based best
staff to address any uncertainties or questions regarding           practice that leads to optimal patient care outcomes.2 The Na-
the material before attendance can be consideration for fu-         tional Association of Clinical Nurse Specialists defines the
ture escape room projects. Another area of opportunity              CNS role as that of an expert clinician who can work in a va-
was to review the pre– and post–escape room knowledge               riety of healthcare settings and has a primary goal of driving
survey questions. The questions formulated were based               best practice. They fill a critical role in development of an es-
on the medical center's sepsis protocol and guidelines;             cape room as they serve as content expert as well as sea-
however, in the haste of development, the questions were            soned educator. The CNS can use the learnings from this
not reflective of new knowledge and application of knowl-           escape room to spread across the entire healthcare organiza-
edge. The team discovered that the questions did not ac-            tion system to continue supporting a progressive, fun, and
count for how a frontline nurse would interpret the                 evidence-based learning environment and positively impact
question within the context of their practice. Some ques-           both nursing education and patient care outcomes.
tions also ended up being biased or guided. Despite the
challenges, the development team found fulfillment during           CONCLUSION
the process.                                                        Healthcare escape room is a growing teaching strategy in
                                                                    nursing education.10 As described in this article, simulation
Joy in Education                                                    escape rooms can effectively make learning stick to impact
In the way that gamification brought excitement and en-             the delivery of quality care and safe patient outcomes.10
thusiasm to the learner, the development and implementa-            The engagement, collaboration, critical thinking, problem
tion of this project brought joy to the educators and               solving, and teamwork brought the participants together
facilitators as well. The frontline nursing staff was vital to      in a joyful, fun, live-action gaming experience to solve
the interprofessional development team as they brought              clues related to sepsis to escape a “locked” room.13 The
a realism to the process. What was really happening at              benefits of incorporating adult learning principles with
the bedside? The frontline staff always had this answer,            gamification-based education as a teaching strategy are
which made the workflow easier. The team relished the               evident in the feedback and overwhelmingly positive
time during multiple meetings to review and dissect the             responses received from participants.8 The planning com-
puzzles to ensure that learning objectives were met, com-           mittee included a multidisciplinary team of clinicians,
ponents of TeamSTEPPS were integrated into each station,            leaders, providers, CNSs, and educators that worked inter-
and evidence-based practice was woven throughout the                dependently to support the escape room strategy to pro-
escape room journey. The interprofessional team had the             mote active learning and creative thinking to problem
chance to create something new and innovative to accom-             solving in nursing education. The successes and positive
plish educational objectives. Finally, the team was espe-           outcomes of the sepsis escape room have presented op-
cially grateful for University of Kansas Health System's            portunities for the CNS to collaborate with the team on de-
collaborative approach in working with them to create this          veloping future projects, such as a stroke escape room and
experiential learning process.                                      spreading the successes to other medical centers.

IMPLICATIONS FOR NURSING PRACTICE                                   ACKNOWLEDGMENTS
Escape rooms have been linked to experiential learning              The authors would like to recognize Lina Najib Kawar, PhD,
environments that lead to increased engagement of the               RN, CNS, for her guidance and support through this process.
learner, increased retention of knowledge, and subse-
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