GENERAL REPORT - Osoyoos Credit Union

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GENERAL REPORT - Osoyoos Credit Union
2019 ANNUAL GENERAL REPORT                                                OSOYOOS CREDIT UNION

                                                         ANNUAL

                                 2019
                                                         GENERAL
                                                         REPORT
                           Initially Delivered at Annual General Meeting
                                      Wednesday, June 17, 2020

                                Committed to Community
                     Osoyoos Credit Union is the financial institution of choice
           with competitive products, professional personal service and a community focus.
                                              —1—
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                            2019 ANNUAL GENERAL REPORT           2019 ANNUAL GENERAL REPORT                             OSOYOOS CREDIT UNION

                                                                                                                                                      74 years behind us
                                                                                                                                                      — and still growing
                                                                                                                                                      I
                                                                                                                                                          N 2021, OSOYOOS    CREDIT UNION will celebrate its
                                                                                                                                                         75th anniversary — and we’ll be doing pretty much
                                                                                                                                                         what we’ve been doing for the last 74 years.
                                                                                                                                                         We’re embracing our quest to be not only the

OCU celebrates opening
                                                                                                                                                      financial institution of choice for the Osoyoos
                                                                                                                                                      community but also a corporate and community leader.
                                                                                                                                                         The Osoyoos Credit Union has come a long way
                                                                                                                                                      from its humble beginnings in 1946 — when just

of Rock Creek branch
                                                                                                                                                      18 members turned out for its first annual general
                                                                                                                                                      meeting.

A
                                                                                                                                                         Now with more than 3,500 members throughout
         FTER MONTHS OF WORK, Osoyoos Credit Union          Before OCU arrived, people would often have to drive                                      the South Okanagan and West Boundary, OCU is not
         opened its second location to the public — 50 km   to other nearby communities to get physical access to                                     only the independent financial institution of choice in
         east of Osoyoos in Rock Creek.                     banks and other financial institutions.                                                   Osoyoos but also a community leader.
             As the credit union’s first-ever expansion        That all changed with the the incorporation of the                                        In 2019, we added a second location, setting up a co-
           to another location, this was a big milestone    West Boundary Community Services Co-operative                                             operative in Rock Creek that provides banking services
many within the community are celebrating.                  Association in February 2019. Shortly thereafter, OCU                                     to that community and other resources richly received
  The newly constructed Riverside Centre is offering        and the Rock Creek Farmers Institute purchased land                                       by the Rock Creek community.
in- branch services two days a week — and a whole lot       for the Co-op and planning and construction of the                                           Over 74 years, we’ve dedicated ourselves to a
more.                                                       Riverside Centre was underway.                                                            consistent commitment to our members and people
  “We’ve been able to engage the community as a                There’s also room on the property for two additional                                   before profits.
whole and go back to our co-operative roots,” says OCU      buildings, including potential retail space for local
CEO Greg Sol.
                                                                                                                                                         The money invested in the Osoyoos Credit Union
                                                            commercial enterprises.
                                                                                                                                                      is returned to the community through member
  The Riverside Centre boasts many features that are           Staff at OCU Rock Creek will be able to help members
great for the local community, including space and                                                                                                    patronage and dividends and through commitment to
                                                            with account services like opening accounts, lending,
shared resources for other community partners, high-        investments, and savings products like Registered
                                                                                                                                                      many local organizations and charities.
speed fiber-optic Wi-Fi and an electric vehicle charging    Retirement Savings Plans (RRSPs) and Tax- Free Savings                                       We’ve continued to live up to our Together We’re
station.                                                    accounts (TFSAs) at this new location.                                                    Better mantra, our staff providing community service,
  The branch fills a longstanding need in the Rock             For additional convenience, a new ATM is available                                     our organization committing financial resources,
Creek community — it’s been ninety years since the          outside the building for people to access teller services                                 time and energy to local causes and our combined
community has had financial services available locally.     like deposits, withdrawals, balance inquiries and so on.                                  membership, management and team working together
                                                                                                                                                      to build a better future for Osoyoos.

                                                       —2—                                                                                           —3—
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                                              2019 ANNUAL GENERAL REPORT                                2019 ANNUAL GENERAL REPORT                                                           OSOYOOS CREDIT UNION

TABLE OF CONTENTS                                                                  CEO’s Report to the Membership

                                                                                 O
CEO’s Report to the Membership . . . . . . . . . . . . . . . . 4
Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4                   SOYOOS CREDIT UNION had a successful and                     To meet our high standard of professional and community
Business Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6                  productive year in 2019 — one in which our efforts       service, we have empowered OCU employees to take action to
                                                                                               continued to be focused on fulfilling dreams for our     ensure our core values are maintained.
Independent Auditor’s Report . . . . . . . . . . . . . . . . . . 8                             members while ensuring we remain the heart of co-            This includes providing each and every team member with the
Financial Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9                 operative finance in the region and creating enduring    authority to make decisions commensurate with their jobs and
OCU in the Community . . . . . . . . . . . . . . . . . . . . . . . 12            legacies by maintaining core organizational values.                    skills and developing skill sets that ensure they provide sound
                                                                                    We don’t just talk about values; we live them every day.            financial advice every time they interact with a member.
                                                                                    As we reflect on our future, how we interact with and advise            We want our team members to be proud of the work they do,
The Annual Report is available on the Osoyoos                                                                                                           committed to owning up to mistakes — and learning from them
                                                                                 our members today will set the stage for future years as those
Credit Union’s website at ocubc.com                                              relationships strengthen and as our employees work with our            — and maintaining a sense of responsibility for understanding and
                                                                                 members to create and achieve their financial goals.                   filling in knowledge gaps.
For further information, contact:                                                                                                                           I’m happy to report that OCU team members do take pride in the
                                                                                    Certainly, changing conditions in 2020 make that even more of a
                                                                                                                                                        work they perform. This pride is manifest in a collective capacity
Greg Sol, CEO                                                                    priority for us.                                                       to complete tasks fully and accurately, ensuring positive personal
8312 Main Street                                                                    Community is the heart of Osoyoos Credit Union, which is why        presentation daily, and being responsible for their actions.
Osoyoos, BC V0H 1V0                                                              we continue to invest locally in so many ways.                             Our team culture is built on collaboration. This allows the OCU
Ph. 250.495.6522 | Fax. 250.495.3363                                                In 2019, we continued our annual Community Giving fund, which       team members to make unique choices — and respect the unique
                                                                                 includes a review of submissions in April and November, followed       choices of others — knowing that standing together in this effort
Email. contact@ocubc.com                                                                                                                                creates great organizational strength.
                                                                                 by upwards of $50,000 in grant funding.
                                                                                    We encourage non-profit, service clubs and good causes of all           It is this organizational strength and commitment to core values
                                                                                 kinds to review our program posted on our website.                     that will sustain OCU through this current difficult period. In fact, it
                                                                                                                                                        allows us to do more, to turn the challenges into opportunities to
                                                                                    Another way we supported our community was by remaining
                                                                                                                                                        improve our service and dedication to our membership, partners
                                                                                 a living wage employer. This is an initiative that ensures workers     and others with whom we do business.
                                                                                 receive wages that provide the resources to help their families            Thank you for your support and trust in us through 2019.
                                                                                 meet their basic needs.                                                Together, we will build a brighter tomorrow, even as things are
                                                                                    We continue to encourage partner organizations, members and         difficult. Together we truly are better.
                                                                                 other businesses in the community to provide similar programming                                                                      Greg Sol
   Osoyoos Credit Union                                                          and help their employees also build a healthy and vibrant lifestyle.                                                   Chief Executive Officer

is a Living Wage Employer

O                                                                                            OCU’s Board
            SOYOOS CREDIT UNION is proud to announce
            that we are certified as a Living Wage Employer!
              A Living Wage Employer is an organization

                                                                                             of Directors
            that provides a “living wage rate” to its
            employees that reflects the “true costs of living
in a community and that parents can earn what they need
to support their families.”                                                                                                                                Pat Wycherley                   Leo Callarec                   Alan Bajkov    Richard Douziech   Kathryn Gudewill
  As Living Wage Employers, we not only meet the
                                                                                   Osoyoos Credit Union is governed by a volunteer board of
requirements of providing a “living wage,” but we also
                                                                                 directors elected by membership. Directors are engaged in general
strive to do business with other social enterprises
                                                                                 and specific duties, including attending regular board meetings and
wherever possible to help reduce poverty in our                                  more occasional committee meetings.
communities.
                                                                                   With an emphasis on the local economy, our directors strive to
  In 2019, OCU paid out almost $1.55 million in employee                         represent those who elected them by meeting members’ needs
salaries and beniefts, income that for the most part was                         through the friendly and local resources an independent credit
invested back into the community. That was an increase of                        union can provide.
almost $150,000 from 2018.                                                         In 2019, OCU’s Directors received a combined $30,387 in
                                                                                 compensation.
                                                                                                                                                           Thomas Martin               Zachary Poturica                 Diane Thomas       Kevin Nelson

                                                                        —4—                                                                                                                                                        —5—
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                         2019 ANNUAL GENERAL REPORT                  2019 ANNUAL GENERAL REPORT                                                                         OSOYOOS CREDIT UNION

Business Analysis                                                                                                                                                                          Business Analysis
   HIGHLIGHTS
                              A
                                          LTHOUGH financial institutions     loans all up significantly (7.55%) from the
                                          provide information in table       previous year.
                                          format, the numbers do not           In total, Loan Receivables had a net
                                          always provide the full story of
                                          an organization’s performance.     carrying value of $84,869,589 in 2019, up
                                 This business analysis is a supplement      from $73,891,006 the previous year.
                              to the provided financial statements,          Member Deposits
                              offering an improved view of Osoyoos
                              Credit Union’s performance in 2019 and            Member Deposits increased to
                              additional explanation where warranted.        $135,057,076 from $130,654,117 in 2018,
                                 At the beginning of 2018, the credit        the largest share of that increase coming
                              union adopted new or revised standards         in Term Deposits. increasing more than
                              substantially different from those it          $4.8 million to $47,207,546.
                              previously used.                                  Demand Deposits account for
                                 This new standard fundamentally alters      $63,187,622 of total deposits, down from
                              the classification and measurement of
                              financial assets subsequent to initial         $65,513,793 in 2018.
                                                                                                                           Beyond the Numbers                                                                         Term Deposits

                                                                                                                           I
                                                                                Registered plans are included in                                                         year for the lending department with all
                              recognition, including impairment and
                                                                             Member Deposits – these include                                                             of the lenders exceeding their individual
                              incorporates a new hedge accounting                                                                                                                                                     Due by Mar. 31, 2020                   824,500
                                                                                                                               F 2020 WILL BE REMEMBERED as              lending targets for the year.
                              model.                                         retirement savings plans, retirement
                                                                                                                               a year of continuous adaptation,            Members are receiving a high level         Due April 1 - Dec 31, 2020            3,249,430
                                 For additional explanation of these         income funds, educational savings plans,
                                                                                                                               2019 will be recalled as providing        of service and quality advice from our
                              changes, please contact OCU staff to           and tax free savings accounts.                                                                                                           Due on or after January 1, 2021      15,049,852
                                                                                                                               opportunity to develop the skills         lending team. The increase in lending
                              arrange for a personal consultation.
                                                                                                                               Osoyoos Credit Union management           volume did not negatively impact our         Accrued Interest                       144,614
                                                                             Member Equity                                                                               delinquency in any way with delinquency
                              Financial Performance                            As a condition of membership, which is
                                                                                                                           and staff would need to maintain
                                                                                                                                                                         rates remaining very low.                                                 Total   19,268,396
                                                                                                                           resiliency through the challenges to come.
                                                                             required to use the services of the Credit                                                    Staff education continued to be a key
                                The Credit Union’s total assets                                                              The Bank of Canada rate remained
                                                                                                                                                                         area of focus as staff completed various     Portfolio Investments
                                                                             Union, each member is required to hold a      unchanged in 2019, however both deposit
                              increased to $146,352,155 in 2019,                                                                                                         courses and topic-specific training in       Commercial Bonds                      31,371,266
                              up from $141,892,358 — or 3.04%                certain amount of membership shares.          and lending rates declined slightly.
                                                                                                                                                                         addition to their required compliance
                              — from 2018. This increase is also an            OCU paid out $36,581 in dividends on          That resulted in a lot of uncertainty in    courses.                                     Accrued Interest                         172,401
                              improvement from 2017, when assets             Members’ shares.                              the market with forecasts of a possible
                                                                                                                                                                           The movement towards having an             Total                                 31,543,667
                              totalled $144,822,045 at year’s end.                                                         recession, in the near future.
                                                                             Operating Expenses                                                                          Account Manager assigned to individual
                                                                                                                             Deposit growth proved to be rather                                                       Equity Instruments
                              Cash Position                                                                                                                              members has required staff to fill their
                                                                                The Credit Union’s operating expenses      challenging in a low-interest rate            knowledge gaps in areas where they were
                                The Credit Union’s cash position                                                           environment, a situation we overcame by                                                   Central 1 Shares (Class A)                51,146
                              declined in 2019, falling to $5,245,911        in 2019 increased about $335,000 from                                                       less familiar.
                                                                             2018.                                         introducing a new investment option for         We came into 2020 with a team of well-    Central 1 Shares (Class E)                    35
                              from $7,795,913 the previous year.
                                                                                                                           our members by providing access to Index      educated, knowledgeable and caring staff    Central 1 Shares (Class F)               528,923
                                Cash is defined as cash on hand,                The largest increases were in operating    Linked Term Deposits.
                              deposits with Central 1 Credit Union Ltd.      and Administrative Expense (up $223,517)                                                    that take pride in their work and in the    Stabilization Credit Union Shares            141
                                                                                                                             The new option gives members the            relationships that they are building with
                              and balances held within investment            and Employee Salaries and Benefits (up                                                                                                  CUPP Services Ltd.
                                                                                                                           option of investing in the market while       their members.                                                                        43,194
                              portfolios.                                    $149,813).                                    guaranteeing their principal investment.        Cross training efforts with our teller    Truvera Mortgage Investment             1,600,000
                              Member Loans                                                                                   In 2019, a substantial amount of time       team were very successful with tellers
                                                                             Net Income                                    and effort was invested in growing the
                                                                                                                                                                                                                     West Boundary Community Services           1,000
                                 Outstanding member loans increased                                                                                                      now being able to perform many more
                              in 2019, with commercial and residential         Net income for 2019 totaled $261,261,       skills of our lenders and the results speak   tasks on the front line to assist our                                     Total     2,224,439
                              mortgages and commercial and consumer          down from $323,003 in 2018.                   for themselves: it was a very successful      members.

          74
     Number of Years
                                          4,128
                                      Number of Members
                                                                                   $135.1m
                                                                                       Member Deposits
                                                                                                                               $185,457
                                                                                                                               Amount Paid in Patronage
                                                                                                                                                                             $146.5m
                                                                                                                                                                               Osoyoos Credit Union
                                                                                                                                                                                                                         $261,261   Net Income
OCU has operated in Osoyoos                in 2019                                        in 2019                               and Dividends in 2019                             Assets in 2019                                     in 2019

                                               —6—                                                                                                                                       —7—
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                                         2019 ANNUAL GENERAL REPORT                2019 ANNUAL GENERAL REPORT                                                                            OSOYOOS CREDIT UNION

   Auditor’s Report                                                                                                                                                                                                 Financial Position
To the Members of                               the Credit Union’s ability to continue as a         and related disclosures made by
                                                                                                                                                                                                                                 Osoyoos Credit Union

W
                                                going concern, disclosing, as applicable,           management.
Osoyoos Credit Union:
                   E HAVE AUDITED the
                                                matters related to going concern nd using
                                                the going concern basis of accounting unless
                                                                                                 • Conclude on the appropriateness
                                                                                                    of management’s use of the going                                                                        Consolidated Statement of Financial Position
                                                management either intends to liquidate the          concern basis of accounting and,
                   financial statements of
                                                Credit Union or to cease operations, or has         based on the audit evidence obtained,                                                                              As of December 31, 2019, with comparative information for 2018
                   Osoyoos Credit Union (the
                   “Credit Union”), which       no realistic alternative but to do so.              whether a material uncertainty exists
                   comprise the statement         Those charged with governance are                 related to events or conditions that                                                                                2019           2018
of financial position as at December 31,        responsible for overseeing the Credit               may cast significant doubt on the                                                                                                            Osoyoos Credit Union is
2019, and the statements of comprehensive       Union’s financial reporting process.                Credit Union’s ability to continue       Assets                                                                                            incorporated under the Credit Union
income, changes in members’ equity and                                                              as a going concern. If we conclude         Cash                                                                 5,245,911      7,795,913
                                                Auditor’s Responsibilities for the                  that a material uncertainty exists,
                                                                                                                                                                                                                                               Incorporation Act of British Columbia
cash flows for the year then ended, and                                                                                                        Investments (Note 5)                                                53,071,502     56,679,940   and is a member of Central 1 Credit
                                                Audit of the Financial Statements                   we are required to draw attention
notes to the financial statements, including                                                                                                   Members’ loans receivable (Note 16)                                 84,869,589     73,891,006   Union Limited.
                                                                                                    in our auditor’s report to the
a summary of significant accounting policies.      Our objectives are to obtain reasonable                                                     Income taxes recoverable (Note 6)                                        9,606              -
                                                                                                    related disclosures in the financial                                                                                                         The Credit Union operates as
   In our opinion, the accompanying             assurance about whether the financial               statements or, if such disclosures are     Advances to related party                                               70,000              -
financial statements present fairly, in all     statements as a whole are free from                                                            Property, plant and equipment (Note 7)                               2,585,381      2,714,625
                                                                                                                                                                                                                                               one operating segment in the
                                                                                                    inadequate, to modify our opinion.                                                                                                         loans and deposit taking industry
material respects, the financial position of    material misstatement, whether due to               Our conclusions are based on the audit     Intangible assets (Note 8)                                             120,115        177,973
the Credit Union as at December 31, 2019,       fraud or error, and to issue an auditor’s           evidence obtained up to the date of        Other assets (Note 9)                                                  136.405        202,280   in British Columbia. Products and
and its financial performance and its cash      report that includes our opinion. Reasonable        our auditor’s report. However, future      Investment property (Note 10)                                          423,646        430,621   services offered to its members
flows for the year then ended in accordance     assurance is a high level of assurance, but         events or conditions may cause the                                                                                                         include deposit products,
with International Financial Reporting          is not a guarantee that an audit conducted          Credit Union to cease to continue as a                                                                        146,532,155    141,892,358
Standards.                                                                                                                                                                                                                                     loan products and registered
                                                in accordance with Canadian generally               going concern.
                                                accepted auditing standards will always                                                      Liabilities                                                                                       investment products.
Basis for Opinion                                                                                • Evaluate the overall presentation,
                                                detect a material misstatement when it              structure and content of the financial
                                                                                                                                               Member deposits (Note 12)                                          135,057,076    130,654,117     The consolidated financial
   We conducted our audit in accordance         exists. Misstatements can arise from fraud          statements, including the disclosures,     Income taxes payable (Note 6)                                                -         50,007   statements of the Credit Union as
with Canadian generally accepted auditing       or error and are considered material if,            and whether the financial statements       Other liabilities                                                      508,285        329,990   at and for the year ended Dec. 31,
standards. Our responsibilities under those     individually or in the aggregate, they could        represent the underlying transactions      Derivative financial instruments (Note 11)                              32,350              -
standards are further described in the
                                                                                                                                                                                                                                               2019, comprise the Credit Union
                                                reasonably be expected to influence the             and events in a manner that achieves       Deferred tax liabilities (Note 6)                                       76,258         55,977
Auditor’s Responsibilities for the Audit of     economic decisions of users taken on the                                                                                                                                                       and its wholly owned subsidiary
                                                                                                    fair presentation.                         Patronage dividends payable (Note 13)                                  106,135        187,017
the Financial Statements section of our         basis of these financial statements.                We communicate with those charged          Member shares (Note 13)                                              1,238,516      1,346,591   OCU Wealth Management Services
report. We are independent of the Credit           As part of an audit in accordance with        with governance regarding, among other                                                                                                        Ltd. Together, these entities are
Union in accordance with the ethical            Canadian generally accepted auditing             matters, the planned scope and timing of                                                                         137,018,620    132,623,699   referred to as the Credit Union.
requirements that are relevant to our audit     standards, we exercise professional              the audit and significant audit findings,
of the financial statements in Canada,                                                                                                       Commitments (Note 17)                                                                               The Credit Union adopted
                                                judgment and maintain professional               including any significant deficiencies in
and we have fulfilled our other ethical         skepticism throughout the audit. We also:                                                                                                                                                      amendments to the following
                                                                                                 internal control that we identify during
responsibilities in accordance with these       • Identify and assess the risks of material      our audit.                                  Members’ equity
                                                                                                                                                                                                                                               standards, effective Jan. 1, 2017.
requirements. We believe that the audit             misstatement of the financial statements,                                                 Member shares (Note 13)                                                 224,743        238,277   Adoption of these amendments
evidence we have obtained is sufficient             whether due to fraud or error, design                                                                                                                                                      had no effect on the Credit Union’s
and appropriate to provide a basis for our                                                                                                    Retained earnings                                                     9,288,792      9,030,382
                                                    and perform audit procedures responsive                                                                                                                                                    consolidated financial statements.
opinion.                                            to those risks, and obtain audit evidence                                                                                                                       9,513,535      9,268,659
                                                    that is sufficient and appropriate to
                                                                                                                                                                                                                                               • IFRS 10 Consolidated financial
Responsibilities of Management                      provide a basis for our opinion. The risk      Chartered Professional Accountants                                                                             146,532,155    141,892,358      statements;
and Those Charged with                              of not detecting a material misstatement       March 4, 2020                                                                                                                               • IFRS 11 Joint arrangements;
Governance for the Financial                        resulting from fraud is higher than for                                                                                                                                                    • IFRS 12 Disclosure of interests
                                                    one resulting from error, as fraud may                                                     Approved on behalf of the board                                                                    in other entities;
Statements                                          involve collusion, forgery, intentional
   Management is responsible for the                omissions, misrepresentations, or the                                                                                                                                                      • IAS 1 Presentation of financial
preparation and fair presentation of                override of internal control.                                                                                                                                                                 statements;
the financial statements in accordance          • Obtain an understanding of internal                                                                                                                                                          • IAS 16 Property, plant and
with International Financial Reporting              control relevant to the audit in order                                                                                                                                                        equipment;
Standards, and for such internal control            to design audit procedures that are
as management determines is necessary               appropriate in the circumstances, but not                                                                                                                                                  • IAS 27 Separate financial
to enable the preparation of financial              for the purpose of expressing an opinion                                                                                                Pat Wycherley        Thomas Martin                    statements;
statements that are free from material              on the effectiveness of the Credit Union’s                                                                                              Director             Director                      • IAS 38 Intangible assets.
misstatement, whether due to fraud or               internal control.
error.                                          • Evaluate the appropriateness of
   In preparing the financial statements,           accounting policies used and the
management is responsible for assessing             reasonableness of accounting estimates

                                                                 —8—                                                                                                                                             —9—
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                                                           2019 ANNUAL GENERAL REPORT                2019 ANNUAL GENERAL REPORT                                                                                                 OSOYOOS CREDIT UNION

Financial Position                                                                                                                                                                                                                               Financial Position
                                                                       Statement of Comprehensive Income                                                    Statement of Cash Flows
                                                                                                                   For the year ended December 31, 2019                                                                         For the year ended December 31, 2019
                                                                                                                                                                                                                                                     2019               2018
                                                                                                                                      2019          2018
                                                                                                                                                            Cash provided by (used for) the following activities
                                          Interest revenue                                                                                                  Operating activities
                                            Interest on member loans                                                              3,078,911     2,856,280     Interest received from members’ loans                                               3,118,972         2,627,746
                                            Interest on investments and deposits                                                  1,812,203     1,599,828     Interest and dividends received from investments                                    1,868,028         1,791,908
                                                                                                                                                              Fees, commissions and miscellaneous income received                                   404,512           373,167
                                                                                                                                  4,891,114     4,456,108     Cash paid to suppliers and employees                                              (2,709,483)       (2,404,062)
                                                                                                                                                              Interest paid on deposits                                                         (1,294,417)       (1,236,035)
                                          Interest expense
                                                                                                                                                              Patronage and dividends paid                                                        (185,457)         (168,124)
                                            Interest on member deposits                                                           1,691,288     1,547,711     Income taxes recovered (paid)                                                       (126,107)            27,650
                                          Net interest income                                                                     3,199,826     2,908,397                                                                                        1,076,048         1,012,250
                                          Impairment losses on member loans (Note 16)                                                 4,319        22,983   Financing activities
                                          Financial margin                                                                        3,195,507     2,885,414     Net change in member deposits                                                      4,180,141        (3,630,410)
Capital Management                        Other income                                                                              461,215      416,016
                                                                                                                                                              Net change in member shares                                                        (121,610)          (109,979)     Credit facilities
   In managing its capital, the Credit                                                                                                                                                                                                           4,058,531        (3,740,389)       The Credit Union has available
Union’s primary objective is to ensure                                                                                            3,656,722     3,301,430                                                                                                                         to it, through Central 1, a $750,000
it maintains adequate liquidity to                                                                                                                          Investing activities                                                                                                  CAD and $250,000 USD demand
                                          Operating expenses                                                                                                  Net change in members’ loans receivable                                      (11,018,644)            2,006,368      operating line of credit secured by a
meet its financial obligations, make
                                           Amortization of intangible assets (Note 8)                                                61,740        67,236     Advances to related party                                                        (70,000)                    -      demand debenture and the general
necessary capital purchases and
                                           Deposit insurance                                                                        149,759       114,030     Purchases of investments                                                                 -           (127,886)      assignment of book debts.
support ongoing business.                                                                                                                                     Proceeds on disposal of investments                                             3,430,032                    -
  The Credit Union monitors and            Depreciation of property, plant and equipment (Notes 7 and 10)                           123,474       115,754                                                                                                                           The outstanding balance at
                                                                                                                                                              Purchases of property, plant and equipment                                       (20,969)            (119,802)      December 31, 2019 was nil.
assesses its financial performance         Director and committee expense                                                            41,700        27,175     Purchases of intangible assets                                                     (5,000)            (17,520)
to ensure it is meeting its objectives.    Distribution to members (Note 13)                                                        103,284       182,875
                                                                                                                                                                                                                                                (7,684,581)        1,741,160       The Credit Union had the following
  The Financial Institutions Act           Employee salaries and benefits                                                         1,568,730     1,418,917                                                                                                                         member deposits at end of year:
(British Columbia) requires the            Occupancy and equipment                                                                  114,023       124,588   Decrease in cash resources                                                          (2,550,002)         (986,979)
Credit Union to maintain, at all                                                                                                                            Cash resources, beginning of year                                                     7,795,913        8,782,892      Demand Deposits
                                           Operating and administrative expense (Note 14)                                         1,079,451       855,934                                                                                                                                                  2019         2018
times, a capital base which is
                                                                                                                                                            Cash resources, end of year                                                          5,245,911         7,795,913
adequate in relation to the business                                                                                              3,242,161     2,906,509                                                                                                                                             63,187,622   65,513,793
carried on.                                                                                                                                                                                                                                                                       Term Deposits
  The level of capital required is
based on a prescribed percentage
                                          Operating income
                                          Other expense
                                                                                                                                   414,561       394,921
                                                                                                                                                            Statement of Changes in Members’ Equity                                                                                                        2019         2018
                                                                                                                                                                                                                                                                                                      47,207,546   42,382,348
of the total value of risk weighted         Loss on disposal of property, plant and equipment                                             -      (48,832)                                                           For the year ended December 31, 2019
                                                                                                                                                                                                                                                                                  Registered Plans
assets, each asset of the Credit            Loss arising from decrease in fair value of derivative financial instrument            (32,350)             -   			                  Accumulated
Union being assigned a risk factor
                                                                                                                                                            			other
                                                                                                                                                              Member  Retained comprehensive
                                                                                                                                                                                                                                                                                                           2019         2018
                                            Impairment loss on property, plant and equipment and intangible assets                 (34,175)             -
based on the probability that a loss                                                                                                                           shares earnings           loss                                                                      Total equity                       23,878,938   22,197,160
may be incurred on the ultimate           Income before income taxes                                                               348,036       346,089                                                                                                                          Dormant Accounts
                                                                                                                                                            Balance December 31, 2017                                207,740      8,554,661         (311,115)     8,451,286
realization of that asset.                                                                                                                                                                                                                                                                                2019         2018
                                          Provision for (recovery of) income taxes (Note 6)                                                                  Comprehensive income                                          -        323,003                 -       323,003
  The Credit Union considers its                                                                                                                             Distribution to members                                       -         (4,142)                -        (4,142)                             29,851       28,515
capital to include membership               Current                                                                                 66,494         67,347
                                                                                                                                                             Net issuance of member shares                            30,537               -                -        30,537       Non-equity Shares
shares (member shares and                   Deferred                                                                                20,281       (44,261)
                                                                                                                                                             Impact of initial application of IFRS 9                       -        156,860           311,115       467,975                               2019         2018
investment shares), and undivided                                                                                                   86,775        23,086                                                                                                                                                 32,524       34,524
earnings.                                                                                                                                                   Balance December 31, 2018                                238,277       9,030,382                  -   9,268,659
                                                                                                                                                             Comprehensive income                                           -        261,261                  -     261,261       Accrued Interest
  There have been no changes in           Net income                                                                               261,261       323,003
what the Credit Union considers to                                                                                                                           Distribution to members                                        -         (2,851)                 -      (2,851)                               2019         2018
                                          Other comprehensive income for the year                                                        -             -
be capital since the previous period.                                                                                                                        Net issuance of member shares                           (13,534)               -                 -     (13,534)                            720,595      497,777
                                          Total comprehensive income for the year                                                  261,261       323,003
                                                                                                                                                            Balance December 31, 2019                                224,743      9,288,792                   -   9,513,535

                                                                 — 10 —                                                                                                                                                                  — 11 —
GENERAL REPORT - Osoyoos Credit Union
OSOYOOS CREDIT UNION                                                                   2019 ANNUAL GENERAL REPORT

                                                                                            Highlighting OCU’s team

   2019 proved yet again                                                                    community activities
                                                                                            • In May, some of our staff participated in

   ‘together we’re better’
                                                                                              the Hike for Hospice to support Desert
                                                                                              Valley Hospice.
                                                                                            • In June, we rounded up 30 riders to
                                                                                              participate in the Big Bike Ride for Heart

O
                                                                                              and Stroke Foundation. Collectively, we
                                                                                              raised more than $2,200.
                                                                                            • In July, we sponsored a Hole in One
            SOYOOS CREDIT UNION               community can make such a difference            Prize at the Osoyoos Rotary Golf
            STAFF are proud to be a part      and we are proud to do so.                      Tournament. We also handed out
            of an amazing community.                                                          freshly popped popcorn and gave
               We work among the              Our Staff Volunteer Program                     everyone a chance to win a wine basket
            friendliest, most considerate        We took community support to the next        with two bottles from Adega on 45th
                                              level and implemented a Staff Volunteer         Estate Winery!
and generous people.
                                              Program in 2019.                              • In August, we organized a barbecue
  With fresh fruits brought in to us during                                                   Fundraiser for one of our own staff
the summer, wine throughout the year             Staff were encouraged to volunteer           member, Russell Comerford, who was
and baked goods brought in from across        in our community and schedule time              raising money for the Ride to Conquer
the border, we are truly blessed to be        off from work or take time off in lieu if a     Cancer in honour of his mother. We
thought of and appreciated so often.          volunteer opportunity was on a day off to       raised $1,800 in five hours thanks to
                                              a maximum of seven hours over the year.         our hungry supporters! Russell rode
  Our members think so much of us and                                                         200 km in two days — and came to
every day we think so much of them —             Our OCU team was able to share their         work the following Tuesday.
and the community in which we live and        knowledge, skills and time with the           • We spent August 1 at Area 27 Racetrack
work.                                         following organizations:                        to support and bring awareness to
  Community is one of the four core               • Desert Valley Hospice Society-Hike        ONSN Child & Youth Development
values that we strive to live by at work             for Hospice;                             Center.
with the people we help and at home                                                         • In September at the Rock Creek Fair, we
                                                  • Heart & Stroke Foundation-Big Bike        participated as a sponsor and had our
with our family and friends every day.               Ride;                                    event tent set up to highlight our new
  We want to thank everyone in our                • Osoyoos Secondary School Drama            location at the Riverside Centre in Rock
community for supporting their credit                Club;                                    Creek.
union with personal and business banking                                                    • In mid October our Board of Directors
needs. That allowed us in turn to support         • South Okanagan Association for            hosted a barbecue for our community
our community with our Community                     Integrated Community Living;             to celebrate our International Credit
Giving Fund, Staff Volunteer Program and          • Osoyoos Secondary School                  Union Day and the impact the credit
                                                                                              unions have to the community.
complimentary use of our OCU Event                   Breakfast Club;
                                                                                            • Later in October, we celebrated our
Trailer.                                          • Osoyoos Elementary School Junior          sixth annual Trick or Treat Main Street
   Together, we’re better!                           Curling;                                 with our Toy Story Theme. We captured
                                                                                              more than 175 moments for about 200
Community Giving Fund                             • Osoyoos & District Arts Council;          children and parents-dressed up for the
  In 2019, we decided that we wanted              • Osoyoos Rotary Club;                      event! Everyone received a copy for
to meet the community members who                 • Ride to Conquer Cancer-BBQ                their memory book.
                                                                                            • In November, to celebrate our
make Osoyoos and our nearby districts so             Fundraiser and Oliver Twist Car          Customer Appreciation Day, our staff
great — from Rock Creek to the east and              Show Fundraiser; and                     rolled up our sleeves and baked goodies
Princeton to the west.                            • Junior Achievements BC-Financial          for our members to enjoy with their
  We decided as a team that we                       Literacy Programs presented to           coffee and hot chocolate before the
wanted to meet the people who make                   Osoyoos Secondary School, Osoyoos        Christmas Light Up show on Main St.
a difference in our community when                   Elementary School, Greenwood           • In late December, we sponsored the
they are the successful recipients of our                                                     last hockey game of the year for the
                                                     Elementary and Midway-Boundary           Osoyoos Coyotes! We brought bam-
Community Giving Fund.                               Secondary School.                        bam sticks to give away, threw in $150
  We wanted to learn more about their                                                         in loonies during the Loonie Scramble
purpose and the impact they make in our       Our OCU Event trailer                           and provided the fans a chance to win
community.                                      With the complimentary rental                 the prize at Toss a Puck onto the ice.
  We all took turns to go out to the                                                          And to top off the event, everyone
                                              equipment including a barbecue, two full        attending had a chance to win a New
organizations and meet their volunteers       propane tanks, popcorn machine, three           Year Celebration basket loaded with
and presented their gift from our             tables and tent, our OCU Event Trailer          goodies!
Community Giving Fund.                        was out in the community to help with 17
  A collective $50,000 we give back to our    events in 2019.

                                                             — 12 —
GENERAL REPORT - Osoyoos Credit Union
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