GOTHENBURG Change. Save. Sustain. In Partnership with Patients - 12-15 April 2016 | Sweden - International Forum on Quality and Safety in ...
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Change. Save. Sustain.
In Partnership with Patients.
GOTHENBURG
12-15 April 2016 | Sweden
EVENT GUIDE
Organisers Gold Sponsors
Breakfast and Lunchtime Sessions Sponsors
internationalforum.bmj.com @QualityForum #quality2016
INTEGRATED HEALTH SOLUTIONS SM
Table of Contents
MOVING
Hallå
03
Welcome
04
TOWARD
Welcome to the Practical Information
International Forum 05
International Forum App
VALUE-BASED
On behalf of the Strategic Advisory Board, the Institute for 06
Healthcare Improvement and BMJ, I wish you a very warm Gothenburg 2016 Highlights
welcome to the International Forum Gothenburg 2016.
HEALTHCARE
08
We have a rich and inspiring programme in store for you, Keynote Speakers
representing the very best of new thinking from the global
10
quality improvement movement. Tuesday 12 April Programme
TOGETHER Over the next few days we will showcase the best in healthcare improvement from
across the world and reflect on the solutions for the challenges we face in the future.
12
Tuesday 12 April List of Speakers
14
Wednesday 13 April Programme
Change. Save. Sustain. In Partnership with Patients.
This is the theme of our time together in Gothenburg. This conference is a festival of 16
ideas, innovations and improvements. It is a celebration of transformative initiatives in Wednesday 13 April List of Speakers
healthcare.
18
Thursday 14 April Programme
The time has come when we, as change agents, develop new systems of care focussed
around the patient’s perspective, using concepts such as resilience, reliability and 20
wholeness. It is in partnership with relatives and patients that we define the platform Thursday 14 April List of Speakers
for change. Our collaboration with relatives and patients empowers those individuals
that need our services to work with us to transform our care and enable us to achieve a 22
completely new level of performance. Friday 15 April Programme
Take a chance, let yourself go and find new ways of looking at things. Through curiosity 24
and networking we can together acquire new wisdom and find new competencies. Friday 15 April List of Speakers
We’re committed to helping the healthcare Take the opportunity in Gothenburg to further these new competencies and make new
26
friends with whom you can share tomorrow’s challenges and solutions.
community better align patient care with Featured Sessions
patient outcomes. But we can’t do it alone. 27
Wellbeing and Yoga Programme
That’s why we’re collaborating with physicians, I hope you enjoy this International Forum and your stay in Gothenburg,
hospital administrators, payers, and patients and that you leave ready to transform, innovate and inspire.
28
Networking Opportunities
across the care continuum to create more 30
I also look forward to welcoming you later this year to International Forum
sustainable models of care. Our goal? Singapore 2016 (26-28 September 2016) and to the International Forum in
Poster Sessions and Video Posters
Better patient outcomes for everyone. London next year (26-28 April 2017). 32
Students and Junior Healthcare
Professionals Programme
34
Sponsored Special Interest Sessions
VISIT OUR BOOTH # 25 Göran Henriks 38
Floor Plan
Chairman of the Forum’s Strategic Advisory Board & Chief Executive
of Learning & Innovation, Jönköping County Council; Sweden
SPONSORED SESSION: 40
Exhibitors
Optimised Value In Healthcare – 44
Strategic Advisory Board
Thursday April 14th, from 15h30-16h30
45
Abstract Reviewers
46
In Partnership with Patients
UC201606950EE © 2016 Medtronic. All Rights Reserved. Printed in Europe.
3
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Practical Information International Forum App
Welcome Reception App features
Hosted by City of Gothenburg and Region Västra Götaland
Please join us at the International Attendees Maps Documents
Forum welcome reception on Discover who else is attending and View venue maps and floor plans to find Download session handouts and email
Wednesday 13 April from 17:30 in the Exhibition Hall. connect with them via in-app messaging. your way around. them to yourself for use after the
conference.
Schedule Activity feed My notes
View the full programme by day. Know Pull down to refresh and stay up to date. Add session notes and email them to
Assistance If you have any questions or require any information, please where to be and when to be there. Use Swipe up to browse through important yourself for future reference.
ask a member of the International Forum Team (they will be wearing green ‘My Schedule’ to view the sessions you announcements.
shirts) who will be able to assist you. Handouts/Presentations have pre-selected.
Registration will take place in Entrance 5, Ground Floor. Registration will Speakers Exhibitors Surveys
be open during the following times: Handouts and presentations made available Read biographies of our expert speakers Browse exhibitors and save a list of Tell us what you think about individual
by speakers can be found on and view which sessions they will be
• Tuesday 12 April 08:00-09:00 Half day courses attendees only companies you want to connect with. sessions and the conference as a whole.
internationalforum.bmj.com/handouts-2016 involved in.
• Tuesday 12 April 13:45-18:00 Attendees of Student & Junior and also in the International Forum App.
Healthcare Professionals Orientation
• Tuesday 12 April 16:00-18:00 All International Forum attendees
• Wednesday 13 April 07:30-19:00 All International Forum attendees
• Thursday 14 April 08:00-17:30 All International Forum attendees
Accommodation
• Friday 15 April 07:30-16:15 All International Forum attendees Agency contact details
How to get the app
Badges will be scanned each day when you enter the conference. If you have booked your accommodation
Please be aware that you must wear your badge at all times during the through Sweden MEETX and need any
International Forum as it shows the days you are eligible to attend and assistance they can be contacted directly on
Wifi Access Wifi is available in all areas.
guarantees you entry to the venue on those days. +46 (0)31 708 86 90. Please select netwaork International Forum
and enter password forum2016.
Wifi Access Wifi is available in all areas. Please select network
International Forum and enter password forum2016.
International Forum App is available to all attendees. For further
information please see page 5. 1 2 3
Poster Viewings have been grouped into themes and can be viewed in
the Poster Hall of the venue during registration, refreshments and lunch on The International Forum live
the three main event days, Wednesday 13 - Friday 15 April. stream and YouTube channel
In addition there are daily Poster Sessions on the three main event days
(see full details on the daily programme pages). These sessions provide a
great opportunity to view posters and interact with the authors who took With such a comprehensive programme
part in the research and design of the work on display. and so many speakers, it has always been a
challenge to get to all the sessions you want
Certificates of Attendance All attendees will receive a general certificate to go to.
of attendance. This will be emailed to you two weeks after the event.
This year, all the presentations on the main
stage will be streamed live via Livestream.
RCP and EACCME Accreditation The 2016 International Forum has been
approved for a total of 24 CPD credits by the Royal College of Physicians Access the live stream on
(RCP) in England (Event code: 101619). livestream.com/IFQSH/Gothenburg2016
Attendees wishing to claim RCP CPD credits should sign the green register The stream is publicly available and there is Download app Find event
each day. no need to sign in. Log in
Search for IFQSH in the App With the app open, click on
The 2016 International Forum was also granted 24 European CME credits Once the Gothenburg event
These streamed sessions will remain store or GooglePlay. Once event ID, enter IFQSHGoth
(ECMEC) by the European Accreditation Council for Continuing Medical is open, enter log in details as
available after the International Forum and downloaded, open the app. and press Download.
Education (EACCME). follows:
will also be published on the International
Attendees wishing to claim ECMEC credits should sign the blue register Forum YouTube channel (youtube.com/
each day. Username:
QualitySafetyForum), where you can also your email address
Both registers can be found in the Exhibition Hall. view hundreds of sessions from previous
years of the International Forum. Password:
forum2016
4 5
Gothenburg 2016 Highlights
Patients involved
Patients have been at the heart of designing and reviewing
Streams the programme, ensuring a greater focus on the patient and
This year our programme is structured with the personal story. ‘Person and Family-Centred Care’ is our
five streams. These streams capture the biggest stream this year, with patient speakers and patient
essence and key priorities of today’s quality representatives continuing to challenge our thinking to keep
improvement movement. patients at the core of our mission.
Gothenburg Experience Days
Building Capability and Leadership Our Experience Days take place at healthcare sites across and
outside Gothenburg as part of our Tuesday programme. They
Quality, Cost, Value give a detailed and inside view of the best quality and safety
initiatives in the Swedish healthcare system.
Person and Family-Centred Care See page 11
Population and Public Health 6th annual International Improvement Science
and Research Symposium
Safety Our sixth annual International Improvement Science
and Research Symposium aims to connect researchers
and healthcare professionals who are at the frontline of
implementing evidence-based improvement interventions.
See page 10
Learning and Networking
Visit our dedicated space for networking and shared learning
to meet colleagues and to participate in some of our informal
sessions held in the Learning and Networking Room.
See page 28-29
Special Interest sessions
A number of sponsored special interest sessions will run on
Thursday and Friday. Get a practical view of how to tackle
challenges and progress in local settings.
See page 34-35
Poster sessions and videos
Join our interactive, facilitated discussion groups to explore
some of the wide range of quality improvement work on display,
including initiatives that are still in progress. Send us your video
posters to reach a wider audience too.
See page 30-31
The Forum Q-FACTOR LIVE!
Using the opportunities created by globalisation, how would you
improve healthcare at a local, regional or national level? Four
aspiring leaders will present their ideas in front of our star judges
and main audience.
When: Friday, 14:00-15:00, Congress Room, Level 1
The Big Debate
Following the popularity of our first Big Debate in London
last year, a cast of global leaders will this time argue for and
against the motion that “efficiency is the enemy of innovation
and improvement”. You, the audience, will decide the ultimate
winner by voting.
When: Thursday, 15:30-16:30, Congress Room, Level 1
6 7 7
internationalforum.bmj.com @QualityForum #quality2016
Keynote Speakers
Keynote 1 - Exploring Our of MDM Sweden and also medically Keynote 3 - Sweden: The Keynote 4 - A Personal Story Of She co-founded one of the first digital Keynote 6 - Discovery
Roots: Remembering the Scientific responsible for the clinic run by the Birthplace Of Quality Improvement Care, Communication, And Compassion marketing agencies, positioned high-tech Friday, 15 April
Foundations of Improvement organisation for undocumented migrants Thursday, 14 April companies for IPOs, and led Fortune 500
Thursday, 14 April companies into the strategic potential of 15:15-16:15
in Sweden. He is Professor of Infectious
Wednesday, 13 April 09:15-10:30 16:45-17:30 digital marketing and social media.
Diseases and Senior Doctor at the
09:30-10:30 During this journey, Lois has become a
Karolinska Institutet (Medical University
Olivia Wigzell Maureen
Brian Boyle
in Stockholm). His main interest is Global student of change, learning what it takes
Donald M. Infections and his main research interest Director-General,
to get people to embrace new ideas, Bisognano
Healthcare advocate,
Berwick has been Malaria, especially its treatment National Board of public speaker and
adapt to change and shift perceptions.
Her obsession is creating clarity from
President Emerita
and control with over 200 scientific and Senior Fellow,
MD, MPP publications.
Health and Welfare, National Volunteer complexity. She is known for her joyful Institute for Healthcare
Sweden Spokesman of the
President Emeritus approach to bringing people together Improvement (IHI)
and Senior Fellow, American Red Cross
Dr Alexander Olivia Wigzell is in workshops to ignite new thinking and
Institute for Director-General at the ways to achieve aspirations. Maureen Bisognano previously served
Healthcare Improvement; Former van Tulleken National Board of Health and Welfare.
On his way home from
swim practice in 2004, eighteen-year old In addition to Rebels at Work, Lois is the as IHI’s President and CEO from 2010 to
Administrator, Centers for Medicare Academic Director From this autumn she is also a member of Brian Boyle’s future changed in an instant author of Naked-Hearted: How Bullshit, 2015, and as Executive Vice President
and Medicaid Services and Helen Hamlyn the WHO executive board. Before taking when a dump truck plowed into his vehicle Parkinson’s and John Lennon Changed and COO from 1995 to 2010. She is a
Senior Fellow, on her current position she was Director- causing catastrophic injuries: he lost My Life and the award winning Beyond prominent authority on improving health
Donald M. Berwick, MD, MPP, FRCP, Buzz: The Next Generation Word of
The Institute of General at the Swedish Agency for health sixty percent of his blood, his heart had care systems, advises leaders around
President Emeritus and Senior Fellow, Mouth Marketing.
International Humanitarian Affairs, technology assessment and assessment of moved across his chest, and his organs the world, and is a frequent speaker
Institute for Healthcare Improvement, is
Fordham University Social services. and pelvis were pulverized. He was placed at major health care conferences. Ms.
also former Administrator of the Centers
Previously Olivia has had a number Bisognano is an elected member of
for Medicare and Medicaid Services. A Alexander (Xand) graduated from of Director/ executive positions and
in a medically-induced coma, and when
Brian finally emerged from the coma two
Jaideep Prabhu the National Academy of Medicine, an
pediatrician by background, Dr. Berwick Oxford University in 2002 and has since assignments within government agencies months later, he had no memory of the Professor of Instructor of Medicine at Harvard Medical
has served on the faculty of the Harvard combined NHS work with global health such as the Ministry of Health and Social accident, but he could see and hear even Marketing, Jawaharlal School, and a Research Associate in
Medical School and Harvard School and television work. After completing a Affairs and head of the Public Health and though he could not move or talk. After Nehru Professor of the Brigham and Women’s Hospital
of Public Health, and on the staffs of Diploma in Tropical Medicine in 2005 he Health Care Division, National Board of three years in recovery, he was fully healed. Indian Business and Division of Social Medicine and Health
Boston’s Children’s Hospital Medical worked for Médecins du Monde in Darfur. Health and Welfare etc. She also chaired Brian is currently an international Enterprise; Director, Inequalities. She currently serves on the
Center, Massachusetts General Hospital, He later worked with relief agency Merlin a committee on gender equality within healthcare advocate, public speaker, Centre for India & boards of The Commonwealth Fund,
and the Brigham and Women’s Hospital. and has maintained a keen interest in the healthcare sector. Wigzell has also author, graduate school student at Johns Global Business at Cincinnati Children’s Hospital Medical
He has also served as Vice Chair of the US humanitarian issues. Xand is Academic worked as political advisor in the Ministry Hopkins and a volunteer patient advocate Judge Business School, University of Center, ThedaCare Center for Healthcare
Preventive Services Task Force, the first Director and Helen Hamlyn Senior of Foreign Affairs and at the Foundation for the Armstrong Institute. He recently Cambridge Value, and on the Advisory Board of
“Independent Member” of the American Fellow at The Institute of International of Alva and Gunnar Myrdal. completed his second book, The Patient County Health Rankings and Roadmaps.
Hospital Association Board of Trustees, Humanitarian Affairs, Fordham University. Jaideep Prabhu is Professor of Marketing,
For the past few years, Olivia has Experience: The Importance of Care, Prior to joining IHI, she was CEO of the
and Chair of the National Advisory Jawaharlal Nehru Professor of Indian
coordinated an EU process on the topic of Communication, and Compassion in the Massachusetts Respiratory Hospital
Council of the Agency for Healthcare Business and Enterprise, and Director of
Research and Quality. He served two Dr Hanna M. Health System Performance Assessment. Hospital Room, which is based on the the Centre for India & Global Business and Senior Vice President of The Juran
She is a member of a high level reflection
terms on the Institute of Medicine’s Ingelman- group for OECD, working with assessing
experiences that both he and his parents at Judge Business School, University of Institute.
went through during their time in the
(IOM’s) Governing Council, was a member
Sundberg healthcare systems. She was also vice hospital.
Cambridge.
His research interests are in marketing,
of the IOM’s Global Health Board, and
served on President Clinton’s Advisory
Medical volunteer Mayor in Stockholm and County Council
innovation, strategy and international
and board Commissioner in the Greater Stockholm
Commission on Consumer Protection
member, MdM Area for a ten year period. She was a Keynote 5 - Innovation and Change business. He has published in and
and Quality in the Healthcare Industry. He is on the editorial board of leading
member of the steering committee for in the Workplace
is recognized as a leading authority on Sweden international journals such as the Journal
the European Observatory and of the
health care quality and improvement. Dr Hanna M. Ingelman-Sundberg is a Harkness Selection Committee. Olivia Friday, 15 April of Marketing and the International
junior doctor at Danderyds Hospital, Journal of Research in Marketing. He has
holds a degree in political science and 09:15-10:15
Stockholm. She volunteers with MdM appeared on BBC News24, BBC Radio 4
communication.
Keynote 2 - Providing Best Sweden and is a board member. She has Lois Kelly and Bloomberg BusinessWeek, and his
Healthcare During the European a PhD in immunology. work has been profiled in BusinessWeek,
BBC World Service, The Economist, The
Refugee Crisis - Mobilising Health Author, Change Agent
Financial Times, Le Monde, The New York
And Care Support Services Dr David and Creative Strategist
Times and The Times. He has consulted
Wednesday, 13 April Montes Bentura Lois Kelly, co-author of with, taught executives from or given talks
the best selling book at ABN Amro, Bertelsmann AG, Barclays,
16:45-17:30 Paediatrician
Rebels at Work: A BP, BRAC, BT, GE, IBM, ING Bank, Marks
volunteer, MdM
and Spencer, the NHS, Pearson, Roche,
Dr Anders Spain
Handbook for Leading
Change from Within, Shell, Siemens, Unilever and Vodafone,
Björkman Dr David Montes has been a creative rebel throughout among others.
President, Médecins Bentura is a her career, helping some of the most He is the co-author of Jugaad Innovation:
du Monde Sweden and Paediatrician and active MdM volunteer respected companies in the world Think Frugal, Be Flexible, Generate
Professor of Infectious both in Spain and internationally. He has create new ways to launch products, Breakthrough Growth, described by The
Diseases and Senior a Masters degree in Human medicine communicate complicated issues, Economist as “the most comprehensive
Doctor, Karolinska and International Cooperation and influence public opinion, deal with crises, book yet” on the subject of frugal
Institutet; Sweden volunteered at Chios Refugees Camp in go public, adopt innovative business innovation. His most recent book is Frugal
Greece in 2015. practices, and occasionally try to move Innovation: How to do More with Less.
Dr Anders Björkman is the President mountains.
8 9
Tuesday | 12 April Other events Streams for 2016: Quality, Cost, Value
Population and
Public Health
Building Capability
and Leadership
Safety
Person and Family -
Centred Care
8:00
14:00-17:00 | Student and Juniors Lounge, Level 1
Student & Junior Healthcare Professionals
8:30 Orientation & Interactive Learning Experience
All students, junior healthcare professionals and teachers are welcome
to join our Student Orientation. Organised by IHI Open School.
9:00
M1: 6th Annual International M2: Let's Get Social! M3: Leading Improvement M4: Planning, Organising, M5: Rocking The Boat But M10: Experience Day 1: M11: Experience Day 2: M12: Experience Day 3: M13: Experience Day 4: M14: Experience Day 5:
Improvement Science And Improving CareThrough The Efforts For Global Health Implementing And Sustaining Staying In It: How To Be A Human Rights-Based Health National Innovation Through Integrated Person-Centred A Road To Excellence: From Welcome to Region Jönköping
Research Symposium Power Of Social Media Leaders Patient Safety Great Change Agent Equality In A Multicultural Patient Involvement Care Through Practice And Management Systems To County – learn with a system
Community Research Excellent Care passionate about healthier lives.
9:30 Harness the power of social This session includes Patient safety is evolving. This inspiring and highly
Proudly supported by Proudly supported by Proudly supported by Proudly supported by Proudly supported by Proudly supported by
media for improving health facilitated group discussions This session will draw active half day session offers
The Health Foundation Region Västra Götaland Region Västra Götaland Sahlgrenska University Hospital Region Västra Götaland Region Jönköping County
care. We'll focus on around 3 case studies,which lessons from the past 15 practical methods for and University of Gothenburg
developing a broad strategy address critical areas of years, and describe new surviving and thriving as an
to connect with the public, starting improvement frameworks, strategies and agent of change. You’ll get
10:00 interact and engage with efforts, setting priorities, tools to plan, organise, tools to help make change
healthcare professionals and transitioning from one implement and sustain happen when other people
The Improvement Science and organisations. priority to the next, while organisation-wide patient are resistant and to build
and Research Symposium drawing on personal safety. your own resilience, so you
10:30 provides a unique platform See full list of speakers on experiences from global remain strong, effective and
for researchers and key page 12. health experts. See full list of speakers on adaptable in your
scientific stakeholders to page 12. improvement practice.
unite in the advancement of See full list of speakers on Angered Hospital NU-sjukvården Sahlgrenska Södra Älvsborgs Region Jönköping
improvement science in page 12. See full list of speakers on
Angered Hospital is located Hospital Group University Hospital Hospital (SÄS) County
11:00 healthcare. page 12.
in a multicultural area in Sahlgrenska University Södra Älvsborgs Hospital
The NU-sjukvården Hospital Get an insight into how
The programme includes north-east Gothenburg, Hospital is one of Europe’s
Group is one of four within (SÄS) is a county hospital in system thinking and
presentations of leading covering the two city largest, with a direct link to
Region Västra Götaland, Region Västra Götaland improvement have raised
research and sessions to districts of Angered and Sahlgrenska Academy, part
serving 300,000 people with which provides specialised the bar of performance.
11:30 highlight key issues to East Gothenburg, and of the University of
specialised hospital care. health care for about Hear how we are working to
improve quality and patient serves 95,000 people. This Gothenburg. Research and
There are two separate 295,000 people. SÄS has a transform and integrate
safety. Topics discussed will visit is about promoting medical practice are closely
locations: the NÄL Hospital wide span of operations. person-centeredness,
include the challenges in equal health in a interlinked, symbolized by
focuses on emergency care Along with providing values, results and
identifying improvement multicultural community. the walking bridge which
and has one of Sweden’s high-quality health care innovation into daily work.
12:00 interventions, the context in Once at Angered Hospital, provides a direct link within all specialties, the
largest emergency clinics,
which they are applied, and Room 8 Room 10 Room 7 Room 9 group visits will cover: between both sites. Here Region Jönköping County
and the Uddevalla Hospital hospital also has a research
the methods used to Level 1 Level 1 Level 1 Level 1 you will explore examples of serves a population of
Realizing the right to focuses on specialised care, department and provides
understand how they impact #qfm2 #qfm3 #qfm4 #qfm5 world leading interdisciplin- 340,000 and is one of the
health through such as planned surgery and training for nurses and
on healthcare. ary research and innovation. leading healthcare
12:30 rights-based healthcare orthopaedics. doctors. We have
developed a management organisations in the world. It
Comic Health (an Bus transportation will be During this day you will:
system involving the entire provides a model for total
Keynote speakers intercultural provided from the Hear a general organisation, which focuses quality management and
Boel Andersson-Gäre, communication aid for conference venue to NÄL introduction from the on shared (and fewer) goals. transformation, inspiring
13:00 Director, Futurum, Region reducing barriers to Hospital. After a general top management of many systems and
Jönköpings län Professor, healthcare) introduction to how the Sahlgrenska University The visit to SÄS Hospital will international leaders in
the Jönköping Academy for The Health Guide hospital works, you can Hospital and be divided into four quality improvement. The
Improvement of Health and Project participate in one of three Sahlgrenska Academy sections: the management system has three hospitals,
Welfare, Sweden visits: breast clinic, dialysis describing their close system; operational 47 care centers and over 30
13:30 Sweden’s first COPD centre, or care for the development; patient
Johan Thor, Vinnvård collaboration based on dental practices. The
mobile care program elderly. safety; and high-standard of
Fellow of Improvement M6: Improving Mental Health M7: Leadership Strategies M8: Planning, Organising, M9: Rocking The Boat But interdisciplinary research region, in close
Science, The Jönköping Through Patient And To Improve Global Health Implementing And Sustaining Staying In It: How To Be A Collaboration platform and medical practice quality in medical care. collaboration with
Professional Partnerships Patient Safety Great Change Agent for research and Learning Objectives continuously feeding municipalities, governs and
Academy for Improvement
development. into each other resulting Learning Objectives supports also other areas
14:00 of Health and Welfare Improving everyday life
We'll present the This session includes Patient safety is evolving. This inspiring and highly for dialysis patients with in a multitude of Understand advanced such as transportation,
Erik Hollnagel, Professor, Learning Objectives beneficial results and
patient-centred approach to facilitated group discussions This session will draw active half day session offers solutions and support for improvement training, infrastructural development,
Institute of Regional Health innovations being put
improving mental around 3 case studies, lessons from the past 15 practical methods for Understand how a home treatment. and how we achieve culture and education. This
Research, University of directly into practice.
healthcare by professional which address critical areas years, and describe new surviving and thriving as an human rights-based Working within the excellent medical results quality improvement
14:30 Southern Denmark and
and patients. There will also of starting improvement approach can aid the by digital decision includes business strategy,
frameworks, strategies and agent of change. You’ll get national strategy for Gain in-depth
Chief Consultant, Centre for
be a rapid-fire session efforts, setting priorities, tools to plan, organise, tools to help make change improvement of cancer treatment to knowledge about your support systems and a shared values, competence
Quality, Region of Southern
showing the breadth of and transitioning from one implement and sustain happen when other people healthcare services. create a one-stop clinic chosen subject, learning structured process and skills, trust, innovation,
Denmark
improvement work and priority to the next, while organisation-wide patient are resistant and to build Understand information for the diagnosis of from health professionals system. working processes,
15:00 See full list of speakers on results across this global drawing on personal safety. your own resilience, so you from a wide variety of accuracy, integration and
and communications breast cancer, and a joint Your hosts are listed on
page 12. collaboration. experiences from global remain strong, effective and disciplines, researchers person-centeredness.
technology (ICT) as an project called page 13.
health experts. See full list of speakers on adaptable in your Together, they have been a
innovative tool for Co-operative Care for and patients. Visit the
See full list of speakers on page 12. improvement practice. driving force for the
advancing health elderly people. Centre for
page 12. See full list of speakers on County’s results for many
literacy. Person-Centred Care,
15:30 page 12. See full list of speakers on Your hosts are listed on years.
the Centre for Advanced
page 12. Understand the role of page 12. Reconstruction of
community-based Your hosts are listed on
Extremities or the Centre
participation in page 13.
for Chronic Obstructive
healthcare.
Pulmonary Disease.
16:00 Your hosts are listed on
Your hosts are listed on
page 12.
page 13.
16:30
Room 6 Room 8 Room 9 Room 10 Room 7
Level 1 Level 1 Level 1 Level 1 Level 1
#qfscience #qfm6 #qfm7 #qfm8 #qfm9 #qfangered #qfnuhospital #qfsahlgrenska #qfsas #qfjonkoping
17:00
17:30
10 11
internationalforum.bmj.com @QualityForum #quality2016
List of Speakers Tuesday, 12 April
M1 Adhnan Omar, Cardiff University; Wales M6 Amar Shah, East London NHS Foundation Trust; M12 Barbro Fridén, Sahlgrenska University Hospital; M14 Agneta Jansmyr, Region Jönköping County,
England Sweden Sweden
Bill Lucas, The Health Foundation and Vinnvård
Gordon Johnston, VOX (Voices of Experience); Björn Andersson, Sahlgrenska University Hospital; Agneta Ståhl, Region Jönköping County; Sweden
Bo Bergman, Chalmers University of Technology;
Scotland Sweden
Sweden Anna Österström, Region Jönköping County;
Johnathan MacLennan, Healthcare Improvement Håkan Hedman, GPCC; Sweden Sweden
Boel Andersson-Gäre, Futurum, Jönköping
Scotland; Scotland
Academy for Improvement of Health and Welfare; Inger Ekman, GPCC; Sweden Charlotta Larsdotter, Region Jönköping County;
Sweden Sweden
Jan Fridén, Sahlgrenska University Hospital; Sweden
Erik Hollnagel, University of Southern Denmark and Göran Henriks, Region Jönköping County, Sweden
Jan Hedner, Sahlgrenska University Hospital; Sweden
Centre for Quality, Region of Southern Denmark; M7 Amanda Ottosson, USAID Applying Science to Joacim Stalfors, Region Jönköping County; Sweden
Denmark Strengthen and Improve Systems (ASSIST) Project, Karl Swedberg, Sahlgrenska Academy and Imperial
Johan Thor, The Jönköping Academy for URC; USA College London Joakim Edvinsson, Region Jönköping County;
Sweden
Improvement of Health and Welfare; Sweden M. Rashad Massoud, USAID Applying Science to Olle Larkö, University of Gothenburg; Sweden
Julie Reed, NIHR CLAHRC Northwest London, Strengthen and Improve Systems (ASSIST) Project, Johan Carlsson, Region Jönköping County; Sweden
Pia Rydell, Sahlgrenska University Hospital; Sweden
URC; USA
Imperial College; England Micael Edblom, Region Jönköping County; Sweden
Marie-Helene Raymond, Université de Montréal; Victor Boguslavsky, USAID Applying Science to
Pernilla Söderberg, Qulturum; Sweden
Canada Strengthen and Improve Systems (ASSIST) Project,
URC; USA M13 Lars Rex, Södra Älvsborgs Hospital; Sweden Raymond Lenrick, Qulturum; Sweden
Nick Barber, Improvement Consultant; UK
Thomas Wallin, Södra Älvsborgs Hospital; Sweden Susane Lundblad, Qulturum; Sweden
Sharon Williams, Swansea University; Wales
M8 Anthony Staines, Hospital Federation of Vaud;
University of Lyon 3, France
M2 Christina Krause, BC Patient Safety & Quality
Council; Canada Carol Haraden, Institute for Healthcare Improvement
(IHI); USA
Kevin Smith, BC Patient Safety & Quality Council;
Canada Frank Federico, Institute for Healthcare
Improvement (IHI); USA
M3 Amanda Ottosson, USAID Applying Science to
Strengthen and Improve Systems (ASSIST) Project,
URC; USA
M9 Helen Bevan, NHS Horizons; UK MSc in Surgical Science and Practice
M. Rashad Massoud, USAID Applying Science to
Lynne Maher, Ko Awatea; The University of
Auckland; New Zealand
Developing leadership in the next generation of surgeons
Strengthen and Improve Systems (ASSIST) Project,
URC; USA
Victor Boguslavsky, USAID Applying Science to
Strengthen and Improve Systems (ASSIST) Project, M10 Ann-Ekberg Jansson, Angered Hospital; Sweden
URC; USA The
Björn Skog, Angered Hospital; Sweden Practice of Part-time,
Hans Svensson, Angered Hospital; Sweden Evidence-Based two to three years
Health Care
M4 Anthony Staines, Hospital Federation of Vaud; Henry Ascher, Angered Hospital / University of Human
University of Lyon 3; France Gothenburg; Sweden Becoming a Factors,
Ida Wernered, Angered Hospital; Sweden Medical Educator Teamwork &
Carol Haraden, Institute for Healthcare Improvement
Communication
(IHI); USA MSc in
Frank Federico, Institute for Healthcare Surgical Flexible, modular
Improvement (IHI); USA M11 Niklas Claesson, NU-sjukvården Hospital; Sweden Science and framework
Lars Wiklund, NU Hospital Group; Sweden Practice Skills &
Surgical Surgical knowledge
M5 Helen Bevan, NHS Horizons; UK Technology & Management & essential for
Robotics Leadership modern practice
Lynne Maher, Ko Awatea; The University of
Auckland; New Zealand Quality
Improvement For senior
Science & Systems surgical trainees
Analysis
Designed to fit MSc modules
World-class
with work available as
tuition
commitments short courses
12 13
www.conted.ox.ac.uk/ssp ssp@conted.ox.ac.uk @oxfordssp
Wednesday | 13 April Other events Streams for 2016: Quality, Cost, Value
Population and
Public Health
Building Capability
and Leadership
Safety
Person and Family -
Centred Care
8:00
17:30 | Exhibition Hall, Ground Floor
International Forum Welcome Reception
8:30 Hosted by City of Gothenburg and Region Västra Götaland
We hope to see you all there.
9:00
Welcome And Opening of the International Forum
9:30
K1: Exploring Our Roots: Remembering the Scientific Foundations of Improvement
Donald M. Berwick
MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement; Former Administrator,Centers for Medicare and Medicaid Services
10:00
Main Auditorium, Ground Floor
#qfk1
10:30
Morning Break
11:00
A1: Clinical A2: Empowering A3: Co-Production A4: Patient Reported A5: Strengthening A6: Mobile A7: Collaborate A8: Achieving The A9: Achieving A10: Movie A11: Transforming A12: Poster Session A13: Poster Session - N1: Learning and
Improvement: Clinical Staff To With Patients And Outcomes To Leadership In The Technology: To Create And Highest Patient Results With Matinee,Special Data For Collaborate To Networking Session:
Examples of Drive Improvement Families: Moving Accelerate Change Clinical Environment: Keeping Up With Test A Robust Satisfaction Accountable Care Double Feature Sustainable Accelerate Outcomes Folkslab - A People’s
Excellence in The From “Caring For” Global Approaches Catapulting Safety Framework Through Efficient Show: Safety And Global Health Laboratory
11:30 Netherlands and To “Caring With” To Building Change Care Resilience
Sweden Capability,
Improving Safety
And Operating
More Effectively
12:00
Learning and
Main Auditorium Room 6 Room 10 Room 7 Room 5 Room 1 Room 9 Room 3 Room 8 Congress Room Room 4 Poster Hall Poster Hall Networking Room
Ground Floor Level 1 Level 1 Level 1 Ground Floor Ground Floor Level 1 Ground Floor Level 1 Level 1 Ground Floor Ground Floor Ground Floor Ground Floor
#qfa1 #qfa2 #qfa3 #qfa4 #qfa5 #qfa6 #qfa7 #qfa8 #qfa9 #qfa10 #qfa11 #qfposter #qfposter #qffolkslab
12:30
N2: Learning And Networking Session: Facilitated Drop-In Networking Student & Junior Health Care Professionals Lunch Session
W1: Forum Wellbeing Programme: Lunchtime Mindfulness
13:00 Lunch Break Mini-Retreat
Learning and Networking Meeting Point in Exhibition Hall Student and Juniors Lounge
Room Ground Floor Ground Floor Level 1
#quality2016 #quality2016 #IHIOpenSchool
13:30
B1: Aligning B2: National B3: Innovating B4: Outcomes To B5: Setting Up An B6: Developing B7: Building A B8: Nurses As Key B9: Engaging B10: World Health B11: How Do We B12: Poster Session N3: Learning And
Interdisciplinary Strategies To Build Through Co-design Measure Effective Organisational National Quality Measurement Integrators Of Patients In Their Organization Redefine Health? Networking
Education And Capability For And Co-production Improvement Wide Quality Strategies With System That Works! Patient And Family Own Health (WHO) Workshop Session: How safe
Quality Improvement Quality Improvement Improvement Global Governments Care on Patient and W2: Forum
is your healthcare?
Through The Cycle Programme – Family Wellbeing
14:00 Safety measurement
Of Learning Everything You Engagement and monitoring in Programme:
Need To Know In practice Recharge Your
90 Minutes Mind
14:30
Learning and Yoga and
Room 1 Room 5 Room 3 Main Auditorium Room 6 Room 4 Room 7 Room 8 Congress Room Room 9 Room 10 Poster Hall Networking Room Wellbeing Room
Ground Floor Ground Floor
D2 Ground Floor Ground Floor Level 1 Ground Floor Level 1 Level 1 Level 1 Level 1 Level 1 Ground Floor Ground Floor Level 1
#qfb1 #qfb2 #qfb3 #qfb4 #qfb5 #qfb6 #qfb7 #qfb8 #qfb9 #qfb10 #qfb11 #qfposter #qfsafehealthcare
15:00
Afternoon Break
15:30
C1: Greg Price’s C2: Improvement C3: Improving C4: Collaborative C5: Nurse Learning C6: Lessons From C7: Engaging C8: Swedish Register C9: Meaningful C10: Nurses Forging C11: Modern Quality C12: Poster Session N4: Learning And W3: Forum Wellbeing
Personal Story Programmes Are Patient Flow, Partnerships To On A Massive India: Approaches Employees In Of Palliative Care Conversations About A Culture Of Control: Driving Networking Programme: The
Yesterday’s News: Experience And Improve Outcomes Scale For Large-Scale Wellness Tests and Procedures Person-Centred Care System-Wide Session: Get Relaxation Zone
It’s The Era Of The Efficiency For Patients Spread Standards With Involved In A Ward
16:00 Improvement Patient-Centred Round Simulation
Platform Designs
Learning and Yoga and Wellbeing
Room 5 Room 7 Main Auditorium Congress Room Room 4 Room 9 Room 1 Room 8 Room 3 Room 10 Room 6 Poster Hall Networking Room Room
Ground Floor Level 1 Ground Floor Level 1 Ground Floor Level 1 Ground Floor Level 1 Ground Floor Level 1 Level 1 Ground Floor Ground Floor Level 1
#qfc1 #qfc2 #qfc3 #qfc4 #qfc5 #qfc6 #qfc7 #qfc8 #qfc9 #qfc10 #qfc11 #qfposter #qfwardround
16:30
K2: Providing Best Healthcare During the European Refugee Crisis - Mobilising Health And Care Support Services
Dr Alexander van Tulleken, Academic Dr Anders Björkman, President, Médecins Dr David Montes Bentura, Dr Hanna M. Ingelman-Sundberg,
17:00 Director and Helen Hamlyn Senior Fellow, du Monde Sweden and Professor of Paediatrician volunteer, MdM Spain Medical volunteer and board member,
The Institute of International Humanitarian Infectious Diseases and Senior Doctor, MdM Sweden
Affairs, Fordham University Karolinska Institutet; Sweden
Main Auditorium, Ground Floor #qfk2
17:30
14 15
internationalforum.bmj.com @QualityForum #quality2016
List of Speakers Wednesday, 13 April
K1 Donald M. Berwick, Institute for Healthcare A10 Abha Mehndiratta Director (India), Institute for B6 Bruce Agins, HEALTHQUAL International; NYSDOH C4 Abdelrahman Elashaal, Windsor Regional Hospital;
Improvement (IHI); USA Healthcare Improvement, India AIDS Institute; USA Canada
Anne-Grete Skjellanger, Norwegian Patient Safety Nneka Mobisson-Etuk, Institute for Healthcare Helen Johnson, Erie St. Clair Local Health
A1 Jan Maarten van den Berg, Dutch Healthcare Programme - In Safe Hands 24/7; Norway Improvement (IHI); USA Integration Network; Canada
Inspectorate; The Netherlands Enrique Ruelas, Institute for Healthcare Jean Paul van Basten, Canisius-Wilhelmina Hospital;
Ethel Maris Schroder Torelly, Hospital de Clínicas
Michel Wouters, The Netherlands Cancer Institute; de Porto Alegre; Brazil Improvement (IHI); USA The Netherlands
The Netherlands
Hildur Helgadóttir, Landspitali University Hospital; Leonique Niessen, Santeon; The Netherlands
B7 Gary Sutton, Scottish Government Early Years
Nils Wahlgren, Karolinska Institute; Swedish National Iceland Collaborative; Scotland
Stroke Council; Sweden C5 Brian James, University of Stirling; Scotland
Lars Rex, Södra Älvsborgs Hospital, Region Västra Robert C. Lloyd, Institute for Healthcare
Götaland; Sweden Improvement (IHI); USA Michelle Beattie, University of Stirling; Scotland
A2 Felix Mukuro, NHS Improving Quality; England
Louise Rabøl, Danish Society for Patient Safety;
Rob Bethune, South West Academic Health Science Denmark B8 Grete Christensen, Nordic Nurses Federation; C6 Nigel Livesley, University Research Co., LLC (URC);
Network; Royal Devon and Exeter NHS Foundation Denmark India
Matthijs Buikema, PatientVeilig.nl; The Netherlands
Trust; England
Judith Shamian, International Council of Nurses Praveen K. Sharma, University Research Co., LLC
Sandi Carman, Sheffield Teaching Hospitals NHS
(ICN); Canada (URC); India
Foundation Trust; England
A3 Anna Ringheim, Regional Cancer Center West, Lisbeth Löpare Johansson, Vårdförbundet; Sweden
Region Västra Götaland; Sweden Vigdís Hallgrimsdottir, Landspitali University C7 Robert E. Graham, North Shore Long Island Jewish
Hospital; Iceland Sineva Ribeiro, Vårdförbundet; Sweden
Annmargreth Kvarnefors, Region Jönköping; Health System; Hofstra North Shore-LIJ School
Sweden Medicine; Farewellness; USA
B9 David Codyre, East Tamaki Healthcare; New Zealand
A11 Lucy A. Savitz, Intermountain Healthcare; USA
Birger Forsberg, Stockholm County Council; Diana Dowdle, Ko Awatea; New Zealand C8 Greger Fransson, National Registry of Palliative
Karolinska Institute; Sweden
Helen Crisp, The Health Foundation; UK Care; Sweden
Cristin Lind, QRC Stockholm; Sweden
Margaret Hannah, NHS Fife; Scotland
Joachim Werr, Health Navigator; Sweden B1 David Terry, Aston University / Birmingham
Childrens Hospital; England C9 Wilco Peul, Leiden University Hospital and Medical
B10 Helen Haskell, Mothers Against Medical Error Centre; Choosing Wisely; The Netherlands
Matt Aiello, Health Education England – West (MAME); IHI; USA
A4 Leanne Wells, Consumers Health Forum of Australia; Midlands; England
Australia Thomas Schneider, Bräcke diakoni; Sweden C10 Britt-Mari Banck, Ryhov County Hospital; Sweden
Prof Veronica Wilkie, University of Worcester;
Paresh Dawda, Australian National University ; England Truls Neubeck, Famna; Sweden Grete Christensen, Nordic Nurses Federation;
Australia Margaret Murphy, WHO Patients for Patient Safety; Denmark
Sam Vaillancourt, St. Michael’s Hospital; Canada Ireland Judith Shamian, International Council of Nurses
B2 Anne-Grete Skjellanger, Norwegian Patient Safety Nittita Prasopa-Plaizier, WHO Patients for Patient (ICN); Canada
Programme - In Safe Hands 24/7; Norway Safety; Switzerland
A5 Anna-Marie Edwards, Nottingham University Maureen Bisognano, Institute for Healthcare
Hospitals; England Karen Orsborn, New Zealand Health Quality and Improvement (IHI); USA
Kerry Taylor, Nottingham University Hospitals;
Safety Commission; New Zealand B11 Machteld Huber, Louis Bolk Institute; Netherlands Sineva Ribeiro, Vårdförbundet; Sweden
England
B3 Elizabeth Goodyear, Newham Clinical C11 Jens Winther Jensen, Institute for Healthcare
N3 Andrea McGuinness, Advancing Quality Alliance
A6 Nneka Mobisson-Etuk, Institute for Healthcare Commissioning Group; England Improvement (IHI); Denmark
(AQuA); England
Improvement (IHI); USA Patricia A. Rutherford, Institute for Healthcare Nirav R Shah, Kaiser Permanente Southern California
Charles Vincent, University of Oxford; UK
Improvement (IHI); USA region; USA
Brian Robson, Healthcare Improvement Scotland;
A7 Charles Vincent, University of Oxford; UK Scotland Pierre Barker, Institute for Healthcare Improvement
B4 Kjersti Mevik, Nordland Hospital Trust; The Arctic (IHI); USA
Brian Robson, Healthcare Improvement Scotland; University of Norway; Norway Victoria Brown, Yorkshire and Humber Improvement
Scotland Academy; England
Paul van der Nat, Meetbaar Beter; Netherlands
Jo Thomson, Healthcare Improvement Scotland; N4 Gordon Caldwell, Western Sussex Hospitals;
A8 Catarina Wallengren, University of Gothenburg J.H.E. Dambrink, Isala Hospital; The Netherlands Scotland England
Centre for Person-Centered Care (GPCC); Sweden Martin Rejler, The Jönköping Academy; Sweden
C1 David G. Moores, University of Alberta; Canada
Inger Ekman, University of Gothenburg Centre for B5 Amar Shah, East London NHS Foundation Trust;
Person-Centered Care (GPCC); Sweden England
C2 Helen Bevan, NHS Horizons; UK K2 David Montes Bentura, MdM Spain
Jennifer Perry, BMJ Quality; England
A9 Christina Krause, BC Patient Safety & Quality Hanna M. Ingelman-Sundberg, MdM Sweden
Council; Canada Rob Bethune, South West Academic Health Science
Alexander van Tulleken, The Institute of
Network; Royal Devon and Exeter NHS Foundation
C3 Dr John Boulton, Institute for Healthcare International Humanitarian Affairs, Fordham
Helen Bevan, NHS Horizons; UK Trust; England
Improvement; Hamad Medical Corporation; QATAR University
Professor Tom Downes, Institute for Healthcare Anders Björkman, Médecins du Monde Sweden;
Improvement (IHI); Sheffield Teaching Hospitals; UK Karolinska Institutet; Sweden
16 17
Thursday | 14 April Other events Streams for 2016: Quality, Cost, Value
Population and
Public Health
Building Capability
and Leadership
Safety
Person and Family -
Centred Care
8:00
S1: How To Build An Improvement S2: Supporting QI Projects, S3: Friends of IHI and Global Initiatives W4: Forum Wellbeing Programme:
Platform In Less Than An Hour Under-pinning QI Programmes & - What’s New? Yoga To Open Your Mind And Start 18:00 | Bar Incontro 18:00-20:00 | At the Universeum Södra Vägen 50, 400 20
Sharing Innovation The Day Göteborg, Sverige
Sponsored breakfast session - NHS Horizons Sponsored breakfast session - BMJ Sponsored breakfast session - IHI Special event for students and junior
8:30 healthcare professionals Special event for Norwegian delegates
Room 9 Room 8 Room 7 Yoga and Wellbeing Room
Level 1 Level 1 Level 1 Level 1 Student and Junior Healthcare Professional Social Outing Presented and sponsored by the Norwegian Patient
#qfhorizons #qfbmj #qfihi Organised by IHI Open School Safety Programme "In Safe Hands 24/7"
9:00
K3: Sweden: The Birthplace Of Quality Improvement
9:30 Olivia Wigzell
Director-General, National Board of Health and Welfare; Sweden
10:00
Main Auditorium
Ground Floor
#qfk3
10:30
Morning Break
11:00
D1: Movie D2: Clinician D3: Empowering D4: Supporting D5: Collaborating D6: Optimising D7: Mobilising D8: The True D9: Writing For D10: What Makes D11: Managing D12: Successful D13: Poster Session D14: Poster N5: Learning And W5: Forum
Matinee – Leadership Nurse Leadership People With Across Costs And Improvement Value And Cost Publication – How Your Heart Sing? Innovation, What Control Of Session - Networking Wellbeing
The Action Dementia: A Organisational Outcomes In And Learning At Of Achieving To Write An Health Care Antibiotic Use In Collaborate To Session: Let’s Run Programme -
Sequel: Quality Person-Centred Silos To Improve Healthcare: From Scale Across High Performing Abstract And Share Organisations Sweden Accelerate An Un-Conference! Mindfulness As A
Versus Costs Approach Patient Care Theory To Real Systems Health Systems The Lessons Of Need To Know Outcomes Healthcare
11:30 Life, With Insights Your Work Intervention
From ICHOM And
ERAS Society
Sponsored by
Medtronic
Moderated by Harvard
12:00 Business Review
Learning and Yoga and
Congress Room Main Auditorium Room 1 Room 4 Room 5 Room 2 Room 8 Room 10 Room 9 Room 7 Room 6 Room 3 Poster Hall Poster Hall Networking Room Wellbeing Room
Level 1 Ground Floor
D2 Ground Floor Ground Floor Ground Floor Ground Floor Level 1 Level 1 Level 1 Level 1 Level 1 Ground Floor Ground Floor Ground Floor Ground Floor Level 1
#qfd1 #qfd2 #qfd3 #qfd4 #qfd5 #qfmedtronic #qfd7 #qfd8 #qfd9 #qfd10 #qfd11 #qfd12 #qfposter #qfposter #qfunconference
12:30
N6: Learning And Networking Session: Facilitated Drop-In Student & Junior Healthcare Professionals Lunch Session:
Networking A Conversation with Maureen Bisognano
W6: Forum Wellbeing Programme: Lunchtime Mindfulness
13:00 Lunch Break Mini-Retreat
Learning and Networking Room Meeting Point in Exhibition Hall Student and Juniors Lounge
Ground Floor Ground Floor Level 1
#quality2016 #quality2016 #IHIOpenSchool
13:30
E1: Effective And Efficient E2: Reducing Medication E3: Making “What E4: Achieving E5: Engaging Clinicians E6: Conquering PDSA E7: High-Impact E8: 100 Million E9: Listening To E10: Creating E11: Sweden: E12: Poster Session N7: Learning And
Lifelong Learning For Errors Matters To You” Integrated Care For Transformational Cycles To Create Leadership: The Healthier Lives: And Hearing Value For Those Leading The Way Networking
Quality Improvement Happen Change: Lessons From Sustained Change Newest Thinking Global Patients’ Stories Who Need Us! In Integrated Care Session: Folkslab,
Virginia Mason Medical For Sustained Collaboration For Person-Centred A People’s W7: Forum
Center Improvement In A Population Health Care Provided By Laboratory Wellbeing
Changing World Foundations, Programme:
Associations and Recharge Your
Patient Mind
Organisations In
Nordic Countries
14:30
Learning and Yoga and
Room 4 Congress Room Room 6 Room 1 Main Auditorium Room 8 Room 7 Room 2 Room 5 Room 9 Room 10 Poster Hall Networking Room, Wellbeing Room
Ground Floor Level 1 D2 Level 1 Ground Floor Ground Floor Level 1 Level 1 Ground Floor Ground Floor
D2 Level 1 Level 1 Ground Floor Ground Floor Level 1
#qfe1 #qfe2 #qfe3 #qfe4 #qfe5 #qfe6 #qfe7 #qfe8 #qfe9 #qfe10 #qfe11 #qfposter #qffolkslab
15:00
14:00
Afternoon Break
15:30
F1: Transformation F2: Hello Family: F3: Adaptive F4: Allied Healthcare F5: Integrating F6: The Big Debate: F7: Dance For F8: We Count Our F9: Engaging Staff F10: Optimised F11: Aligning F12: Poster Session N8: Learning and W8: Forum
With Confidence A Patient And Design: The Key To Professionals: Health And Social Efficiency is the Enemy Parkinson´s Successes In Lives! And Service Users Value In Healthcare Management And Networking Session: Wellbeing
Family Partnership Successful Cultivating The Care: Lessons From Of Innovation and Disease To Partner In Quality Sponsored by Medtronic Doctors To Transform Folkslab - A People’s Programme:
Tool Kit Large-Scale Next Generation Scotland Improvement Improvement Care Delivery: A New Laboratory The Relaxation Zone
16:00 Improvement Model
Learning and Yoga and
Room 1 Room 8 Room 10 Room 3 Room 7 Congress Room Room 4 Room 6 Room 5 Room 9 Main Auditorium Poster Hall Networking Room Wellbeing Room,
Ground Floor Level 1 Level 1 Ground Floor Level 1 Level 1 Ground Floor Level 1 Ground Floor Level 1 Ground Floor Ground Floor Ground Floor Level 1
#qff1 #qff2 #qff3 #qff4 #qff5 #qff6 #qff7 #qff8 #qff9 #qfmedtronic #qff11 #qfposter #ffolkslab
16:30
K4: A Personal Story Of Care, Communication, And Compassion
17:00 Brian Boyle
Healthcare and Patient Advocate, National Volunteer Spokesman of the American Red Cross; USA
Main Auditorium
Ground Floor
#qfk4
17:30
18 19internationalforum.bmj.com @QualityForum #quality2016
List of Speakers Thursday, 14 April
S1 Carol Read, NHS Horizons; UK D7 Penny Pereira, The Health Foundation; England Gary S. Kaplan, Virginia Mason Medical Center; USA Salomey Dery Akparibo, Ubora Institute; Ghana
E5 F3
Helen Bevan, NHS Horizons; UK Tom Ling, RAND Europe; England Jack Silversin, Amicus, Inc; USA Sodzi Sodzi-Tettey, Institute for Healthcare
Jodi Brown, NHS Horizons; UK Improvement (IHI), Accra; Ghana
S2 Jennifer Perry, BMJ; UK D8 Brenda Reiss-Brennan, Intermountain Healthcare; E6 Julie Reed, NIHR CLAHRC Northwest London,
USA Imperial College; England F4 Agatha Nortley-Meshe, DAPS Global; England
Scott Hogan, BMJ; UK
Chris Naylor, The Kings Fund; UK Imran Qureshi, DAPS Global, England
S3 Pierre M. Barker, Institute for Healthcare
E7 Derek Feeley, Institute for Healthcare Improvement
Improvement (IHI); USA
D9 Fiona Moss, Royal Society of Medicine; England (IHI); USA
F5 Cllr David Alston, NHS Highland; Scotland
Yaël Gill, Institute for Healthcare Improvement (IHI);
Jennifer Perry, BMJ; England Jason Leitch, The Scottish Government; Scotland
USA Elaine Mead, NHS Highland; Scotland
Stephen Swensen, Mayo Clinic; Mayo Medical; USA
K3 Olivia Wigzell, National Board of Health and
D10 Göran Henriks, Jönköping County Council; Sweden
Welfare; Sweden F6 Host: Helen Bevan, NHS Horizons; England
Jo-Inge Myhre, Akershus University Hospital; Norway
E8 Somava Stout, Health Improvement and 100 Million Team Captain: Don Goldmann, The Institute for
D1 Anupam Sibal, Apollo Hospitals Group; Indraprastha Mats Bojestig, Region Jönköping County; Sweden Healthier Lives; Institute for Healthcare Improvement; Healthcare Improvement (IHI); USA
Apollo Hospitals; India USA
Team Captain: Jason Leitch, The Scottish
Debbie Leach, Box Hill Hospital, Eastern Health; Lindsay A. Martin, Institute for Healthcare
Government; Scotland
D11
Australia Improvement (IHI); USA
E9 Helen Morant, BMJ; England
Deborah Thompson, NHS Elect; England Marian Bihrle Johnson, Institute for Healthcare
Improvement (IHI); USA F7 Ida-Klara Johansson, Dance for Parkinson´s Disease;
Iain Smith, Gateshead Health NHS Foundation Trust;
Public Health Department, Region Jönköpings län;
England
E10 Beatrix Algurén, Jönköping Academy for Sweden
Johan Stålberg, Sahlgrenska University Hospital; Improvement of Health and Welfare; Sweden
D12 Christina Åhrén, Region Västra Götaland; Sweden Katarzyna Filipowicz, Dance for Parkinson´s Disease;
Sweden
Lars Blad, Vasternorrland County Council; Sweden Christina Ragnö, Bräcke diakoni; Sweden Public Health Department, Region Jönköpings län;
Peteris Darzins, Monash University; Australia Sweden
Katharina Verheijen, Bräcke diakoni; Sweden
Valérie Buthion, Lyon 2 University; France
Kira Exell-Paakki, Folkhälsan Syd Ab; Finland
N5 Ajay Puri, Changemakers Vancouver; Canada
Line Lindenskov, Diakonhjemmet University F8 Brent James, Intermountain Healthcare; USA
D2 Gayle Smith, Eastern Health; Australia Marlies van Dijk, Alberta Health Services; Canada
College; Norway Mats Bojestig, Region Jönköping County; Sweden
Stephen Swensen, Mayo Clinic; Mayo Medical; USA Marie Wikström, Bräcke diakoni; Sweden
E1 Jessamy Bagenal, BMJ; England Thomas Schneider, Bräcke diakoni; Sweden
F9 Amar Shah, East London NHS Foundation Trust;
D3 Ami Hommel, HSC Lund University; Dept. Kieran Walsh, BMJ; England Truls Neubeck, Famna; Sweden
England
Orthopaedics, SUS; Swedish Society of Nursing;
Klara Brunnhuber, BMJ; England
Sweden Paul Binfield, East London NHS Foundation Trust;
England
Jonathan Warren, East London NHS Foundation E11 Agneta Jansmyr, Region Jönköping; Sweden
Trust; England E2 Simon Maxwell, UK Prescribing Safety Assessment; Ann Söderström, Region Västra Götaland; Sweden
University of Edinburgh; UK
Hans Karlsson, SALAR; Sweden F10 Michael JHM Jacobs, Heart+Vascular Center
D4 Michelle Miller, Scottish Government; Scotland Timothy Reilly, Rutgers; Princeton HealthCare Maastricht; Germany
System; USA
Rebecca Lambert, South London and Maudsley
NHS Foundation Trust; England F1 His Excellency Dr Bandar Al Knawy, Health Affairs;
Peter Lachman, RCPCH; England Saudi Arabia F11 Gary S. Kaplan, Virginia Mason Medical Center; USA
E3
Sarah Clayton, PFCC Innovation Center of UPMC; Jack Silversin, Amicus, Inc, USA
D5 Jane Evans, Organisational Redesign and
Performance Excellence, Eastern Health; Australia USA
F2 Beth Lilja, Chief Medical Officer Executive Board of
Libby Keck, The Health Foundation; England Directors, University Hospital Sjaelland; Denmark K4 Brian Boyle, American Red Cross; USA
Will Warburton, The Health Foundation; England E4 Saskia M. Peerdeman, VU University Medical Ove Gaardboe, Danish Society for Patient Safety;
Center; The Netherlands Denmark
D6 Christina Rångemark Åkerman, ICHOM
Steve Boam, KM&T; England Randi Nordahl, Psychotherapist; Denmark
Joshua Macht, Harvard Business Review
Olle Ljungqvist, ERAS Society
Rob Ten Hoedt, Medtronic EMEA
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